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PIDX – Supplier KPI Project Update PIDX Fall Conference Sept 12 th -13 th 2013 Daryl Fullerton, Actian Michael Washington, ConocoPhillips © PIDX, Inc. 2012

PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

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Page 1: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

PIDX – Supplier KPI Project Update PIDX Fall Conference Sept 12th -13th 2013 Daryl Fullerton, Actian

Michael Washington, ConocoPhillips

© PIDX, Inc. 2012

Page 2: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

© PIDX, Inc. 2012

Supplier KPI Project Overview

Overview The PIDX Supplier KPI Projects main focus is to develop a Supplier

KPI Data Dictionary (Phase 1) followed by the development and

automation of Supplier KPI data transfer between Suppliers and

Oil & Gas Operators (Phase 2) beginning in late 2014.

Phase 1 project objectives are to compile an Industry Data Dictionary for

Standardization of KPI terminology and definitions, e.g. NPT, TRIR etc

Focus: Upstream / Downstream Commenced: 2011 Participants : c70

Contact: Daryl Fullerton [email protected]

Mike Washington [email protected]

Wins when Implemented • Standardization on KPI Terminology

• Industry Recognized and endorsed

Supplier KPI Data Dictionary.

• Significantly better QPR’s

• Cost savings for Service Companies

• More Accurate Data for Operators

•Standard for Supplier KPI Data Transfer

Key Drivers – Why we Need • Industry Wide KPI Definition Chaos

between different Operator KPI Definitions

and the Supply Chain Supplier Base

• Scorecard Overload

• Cost Savings Time = Money

• Better Data Accuracy

• Improved Data QA/QC

• Scorecard impact on working conditions.

Page 3: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Key Performance Indicators and Role in SPM

• What are Supplier KPI’s – Target Driven Metric Indicators that

help you maximise savings, improve quality and reduce incidents

with your organisations supplier base.

• Common KPI Categories in SPM may Include:

Cost / P2P - Spend Overruns, Non Productive Time, DSOs,

DPO’s, Payment to Net Terms Compliance Ratio

Delivery- Service Delivery, Product Delivery, On Time Logistics

HSE - Safety Record, Accidents, Spills, Near Misses

Quality - Job Quality, Product Quality

Risk - Late Delivery, Management, Staff Turnarounds, DIO.

Efficiency - Days 10k, NPT, Right First Time

Behavior / Innovation - New Ideas, Creativity, Value Add

Right First Time Invoices, Invoice Error Ratio

Page 5: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Performance KPI and Targets Examples

Page 6: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Importance of KPI’s and SPM?

© PIDX, Inc. 2011

1. Making sure we monitor performance to take

corrective actions for performance

Improvement.

2. Make sure we have the right KPI’s at Global

and also Category Line Level.

3. Use Historical Performance Data to award

future business

4. Ability to compare Apples with Apples and

avoid awarding contracts to suppliers in areas

that they dont have experience / proven track

record.

Page 8: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

NPT ?

TRIR ?

Page 9: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

KPI Terminology

Are we all speaking the

Same Language?

Page 10: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Industry – Current State of SPM

• Many Operators have SPM Initiatives in operation or

underway.

• Often Contract Awards for a new Supplier based on WOM or

past performance but KPI Terminology / Definitions may

differ. – Big Problem Area

• Many KPI initiatives are Regionally Focused or Category

Line Focused with no Global Company Wide KPI role up.

• Very few provide Visibility on KPIs on Real Time to Suppliers

• Often no way of telling whether A team or B team until things

go wrong – Likeness to Political Campaigns / Elections

• No way of facillitating regional Specific KPIs that Matter.

• Huge Drive to Standardise KPI terminology. Apples with

Apples and Like with Like.

• Automated of KPI data gathering extremely low.

Confidential © 2012 Actian Corporation 10

Page 11: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

© PIDX, Inc. 2012

Supplier KPI Project Overview

Overview The PIDX Supplier KPI Projects main focus is to develop a Supplier

KPI Data Dictionary (Phase 1) followed by the development and

automation of Supplier KPI data transfer between Suppliers and

Oil & Gas Operators (Phase 2) beginning in 2014.

Phase 1 project objectives are to compile an Industry Data Dictionary for

Standardization of KPI terminology and definitions, e.g. NPT, TRIR etc

Focus: Upstream / Downstream Commenced: 2011 Participants : c70

Contact: Daryl Fullerton [email protected]

Mike Washington [email protected]

Wins when Implemented • Standardization on KPI Terminology

• Industry Recognized and endorsed

Supplier KPI Data Dictionary.

• Significantly better QPR’s

• Cost savings for Service Companies

• More Accurate Data for Operators

•Standard for Supplier KPI Data Transfer

Key Drivers – Why we Need • Industry Wide KPI Definition Chaos

between different Operator KPI Definitions

and the Supply Chain Supplier Base

• Scorecard Overload

• Cost Savings Time = Money

• Better Data Accuracy

• Improved Data QA/QC

• Scorecard impact on working conditions.

Page 12: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Apples with Apples

Why do we need Standardized KPIs

Page 13: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Drilling Fluids

Scorecard

Cementing

Scorecard

Helicopter

Scorecard

Integrity Mgt

Scorecard

Waste Mgt

Scorecard

5 Global KPI

2 x E&P Segment

10 x Category

5 x Sub Category

2 x Regional

1 x Local

5 Global KPI

2 x E&P Segment

7 x Category

2 x Sub Category

1 x Regional

1 x Local

5 Global KPI

1 x Aviation Segment

6 x Category

2 x Sub Category

0x Regional

1 x Local

5 Global KPI

2 x Ops Segment

7 x Category

3 x Sub Category

0 x Regional

1 x Local

5 Global KPI

2 x Ops Segment

4 x Category

2x Sub Category

2 x Regional

1 x Local

Apples with Apples – Industry Standardised KPIS

Need for Standardized Industry KPI’s

Page 14: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Drilling Fluids

Scorecard

Cementing

Scorecard

Helicopter

Scorecard

Integrity Mgt

Scorecard

Waste Mgt

Scorecard

5 Global KPI

2 x E&P Segment

10 x Category

5 x Sub Category

2 x Regional

1 x Local

5 Global KPI

2 x E&P Segment

7 x Category

2 x Sub Category

1 x Regional

1 x Local

5 Global KPI

1 x Aviation Segment

6 x Category

2 x Sub Category

0x Regional

1 x Local

5 Global KPI

2 x Ops Segment

7 x Category

3 x Sub Category

0 x Regional

1 x Local

5 Global KPI

2 x Ops Segment

4 x Category

2x Sub Category

2 x Regional

1 x Local

Apples with Apples – Global KPIs V Category v Local KPI’s

Need for Globally Inherited KPI’s

1. Cost Variance 2. HSE Incidents 3. Quality Conformance 4. On Time Delivery 5. Satisfaction Levels

Page 15: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Drilling Fluids

Scorecard

Cementing

Scorecard

Helicopter

Scorecard

Integrity Mgt

Scorecard

Waste Mgt

Scorecard

5 Global KPI

2 x E&P Segment

10 x Category

5 x Sub Category

2 x Regional

1 x Local

5 Global KPI

2 x E&P Segment

7 x Category

2 x Sub Category

1 x Regional

1 x Local

5 Global KPI

1 x Aviation Segment

6 x Category

2 x Sub Category

0x Regional

1 x Local

5 Global KPI

2 x Ops Segment

7 x Category

3 x Sub Category

0 x Regional

1 x Local

5 Global KPI

2 x Ops Segment

4 x Category

2x Sub Category

2 x Regional

1 x Local

1. Cost Variance 2. HSE Incidents 3. Quality Conformance 4. On Time Delivery 5. Satisfaction Levels

1. Non Productive Time 2. Incremental Benefit

Apples with Apples – Global KPIs V Category v Local KPI’s

Optional Segment Specific KPI’s

Page 16: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Drilling Fluids

Scorecard

Cementing

Scorecard

Helicopter

Scorecard

Integrity Mgt

Scorecard

Waste Mgt

Scorecard

5 Global KPI

2 x E&P Segment

10 x Category

5 x Sub Category

2 x Regional

1 x Local

5 Global KPI

2 x E&P Segment

7 x Category

2 x Sub Category

1 x Regional

1 x Local

5 Global KPI

1 x Aviation Segment

6 x Category

2 x Sub Category

0x Regional

1 x Local

5 Global KPI

2 x Ops Segment

7 x Category

3 x Sub Category

0 x Regional

1 x Local

5 Global KPI

2 x Ops Segment

4 x Category

2x Sub Category

2 x Regional

1 x Local

1. Cost Variance 2. HSE Incidents 3. Quality Conformance 4. On Time Delivery 5. Satisfaction Levels

1. Non Productive Time 2. Incremental Benefit

1. Drilling Fluids Cost per Bbl drilled 2. Mud-Related problem time 3. Down Hole Losses 4. Days per 10,000 Feet

Apples with Apples – Global KPIs V Category v Local KPI’s

NB Category Specific KPI’s

Page 17: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Drilling Fluids

Scorecard

Cementing

Scorecard

Helicopter

Scorecard

Integrity Mgt

Scorecard

Waste Mgt

Scorecard

5 Global KPI

2 x E&P Segment

10 x Category

5 x Sub Category

2 x Regional

1 x Local

5 Global KPI

2 x E&P Segment

7 x Category

2 x Sub Category

1 x Regional

1 x Local

5 Global KPI

1 x Aviation Segment

6 x Category

2 x Sub Category

0x Regional

1 x Local

5 Global KPI

2 x Ops Segment

7 x Category

3 x Sub Category

0 x Regional

1 x Local

5 Global KPI

2 x Ops Segment

4 x Category

2x Sub Category

2 x Regional

1 x Local

1. Cost Variance 2. HSE Incidents 3. Quality Conformance 4. On Time Delivery 5. Satisfaction Levels

1. Non Productive Time 2. Incremental Benefit

1. Drilling Fluids Cost per Bbl drilled 2. Mud-Related problem time 3. Down Hole Losses 4. Days per 10,000 Feet

Global Apples with Apples Plus Category Level KPIs

Page 18: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Benefits of PIDX Supplier KPI Standard for

Transmission of Supplier Performance Data

Industry Accepted KPI Data Dictionary

Reduced Costs of Data entry

Increased Data Accuracy

Mitigation of Risk

Apples with Apples

Better Supplier Performance Comparisons

Global Account Managers – Like with Like

Better Scorecard Compliance

Better QPRs

Focus now on Performance Improvement V Time Consuming Data Entry

Less Operator Supplier disputes over Data

Common Industry Supplier KPI Terminology

Page 19: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Project Status / Timeline

Page 20: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

© PIDX, Inc. 2012

Goals and Objectives 2012 -2015

Educate / Recruit •Educate and recruit additional interested

parties to Supplier KPI Workgroup.

Develop

•Define KPI DD Template

•Define Performance Areas

•Nominate Performance Area Team

Leads

•Mapping KPI’s To Performance Areas

•Draft Version of Supplier Performance

KPI (Quarterly Release)

Meetings

1 x London (Oct 18th 2012)

1 x Houston meeting (Nov 29th 2012)

Outputs:

1.Draft Version of Supplier KPI (circulated to participants)

2.Performance Areas Defined and

Agreed

3.Indicators mapped to performance

areas

Build Develop Grow •Grow Participant Numbers

• Performance Area Team Meetings.

Develop

• Include new Supplier Performance KPIs

to Dictionary.

•Group similar indicators within a

Performance area.

•Start standarization work of KPI

Meetings

Houston - Feb 27th & April 5th 2013

London May 1st 2013

4 Quarterly Meetings Per Year (F2F)

Regular Performance Area Team Meetings

via Telecall.

Outputs:

1.New submitted KPI’s mapped to

Performance Areas (Ongoing)

2.Quarterly release of Supplier

Performance KPI Dictionary, Alpha, Beta

3.Identified potential indicators to be

standardized

4.Suggestions of standard indicators

•Publish Supplier KPI Dictionary for

Industry Review and Feedback.

•Engage / Survey with IT Vendors on

current data transmission formats for

Supplier KPI Data.

•Gauge Interest for Pilot 2014

•Develop XML Version of Supplier

KPI Template for XML Data

Transmission

•Plan for Data Collection Pilot

between 2 Operators and 3 Suppliers

(2015)

Outputs:

•Agreement of Supplier KPI Data

Dictionary Definitions by Operators

and Suppliers.

•Pilot Take-up & Usage of Data

Dictionary

Short Term Goals (2012 Q3, Q4) Medium Term Goals (2013 ) Long Term Goals (2014 - 2015)

Page 21: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

© PIDX, Inc. 2012

2011 - 2013

Workgroup Meeting Participation / Expressions of Interest

Apache

BP

Cairn Energy*

Chevron

ConocoPhillips

EP Energy

Green Energy

Kinder Morgan

Murphy Oil *

Marathon

Noble Energy

Nexen

Origin Energy *

Penn West Exploration *

RWE

Shell *

Statoil

Talisman

Tullow Oil *

Wintershal

(*) Expressions of Interest to become involved.

Aker Solutions

Amec

Baker Hughes

Cameron

GE Oil & Gas

Halliburton

Oceaneering

Pacific Drilling *

Schlumberger

Siemens

Tetra Technologies

Transocean

Weatherford

Total Participants / Interested Parties = c70

Last Updated Date: Feb 2012

Operators Service Companies / Suppliers

Page 22: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

© PIDX, Inc. 2012

KPI Data Dictionary Contributing Companies &

Organisations & Desired State

Already Submitted KPI’s

Conoco Philips

Statoil

Halliburton

Nexen

OSHA

Actian

PICS

Wintershall

Afren

Hackett Group

Sasol

Update as at Aug 2013

Apache

Aker Solutions

Anadarko

Amec

Baker Hughes

BP

Cameron

GE Oil & Gas

EP Energy

Hess

Marathon

Oceaneering

Pacific Drilling

Schlumberger

Transocean

Weatherford

And as many more contributors as we can get.

Total Participants / Interested Parties = c70

Last Updated Date: Aug 2013

KPIs Submitted to Date Followups

Page 23: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Outputs from May 1st 2013 London Meeting

© PIDX, Inc. 2011

1. Education / Participation – Update on Project Status

– 3 New Operator Companies

– 2 New Supplier Company

– Strong & Growing Interest from many of the Major Service Companies

– 1 New Industry Organisation

– 1 new Service Company

2. Current KPI Data Dictionary – Over 250 KPI’s Mapped to 5 Performance Areas

3. Actions / Next Meeting Dates Defined – Actions Defined from Meeting Participants

– Ongoing KPI Collection from new and existing participants

– KPI Data Dictionary Load

– Define explanations for Performance Areas

– Plan Meetings future meetings

Page 24: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Supplier KPI Data Dictionary Update

(Aug 2013)

© PIDX, Inc. 2011

1. Template for Data Collection Agreed.

2. 5 Performance Areas Defined and Agreed.

3. Over 400 KPI’s recieved and in progress of

being added to Master Data Dictionary

4. KPI’s Submitted by 12 Companies

5. Planning for Conversion of KPI Dictionary

Spreadsheet to from Excel to Data Base

underway.

Accomplishments to Date

Page 25: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

•25

Performance Areas (Level 1) Framework Agreed –Sept 14th 2012

•17/09/2013 Classification: Internal

• QUALITY S

UP

PLIE

R

• DELIVERY

• COST

• BEHAVIOUR

• HSE

Level 1

Page 26: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Performance Areas (Level 2 & 3) Deemed Beyond Project Scope as Company Specific

•26 •17/09/2013 Classification: Internal

Level 1 Level 2 Level 3

Material delivery

Service delivery

DE

LIV

ER

Y

Quantity

Time

Flexibility

Quantity

Time

Flexibility

Page 27: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Project Timeline 2013- 2014

Q1

2013

KPI

Dictionary

(alfa version)

Q1

2014

KPI Selection

(Critical few)

KPI Definitions

Standardized

KPI Dictionary

(Beta version

Segmentation)

KPI Dictionary

Standardized

Version 1

Page 28: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Future Meetings / Deliverables Schedule (Next 6 Mths)

© PIDX, Inc. 2011

Meetings

2013

Q4 - Houston Meeting – Sept 13th 2013

Location Schlumberger, Houston

Q4- London Meeting – Oct 17th 2013

Q3 / Q4 Continue to Map New KPI’s as

and when recieved from participant

Companies.

2014

Continue to Map New KPI’s as and when

recieved from participant Companies.

Q1 / Q2 Meeting Locations to be decided

Supplier Performance Dictionary

releases

2013

Q2 / Q3- Populate Supplier KPI Dictionary

Alpha Version 1.08 to 1.12

Q4 October - Draft Supplier Performance

KPI Dictionary BETA V1

Q4 December – Ver 1- Supplier KPI

Dictionary

2014

Q2 2014 – Ver 2- Supplier KPI Dictionary

Page 29: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Submitted V Standardised

2013 Goal

Mapped

Page 30: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Why Become Involved?

© PIDX, Inc. 2011

1. KPI Dictionary Access – Exposure to More

KPIs

2. Your KPI’s are Part of a Standardized

Industry wide Accepted KPI Portfolio

3. Access to Quarterly Release of Supplier KPI

Dictionary

4. Network with Industry Peers on best practices

and Lessons Learned on SRM

5. Get Guidance on Establishing Supplier KPI’s

Page 31: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Participant Involvement / Commitment

© PIDX, Inc. 2011

1. Completion of the Participation Forms to Participate on the Supplier KPI Project

2. Submission of KPI’s to PIDX for inclusion in the Supplier KPI Dictionary

3. Participation at Supplier KPI Quarterly Meetings / Calls in person or by

Teleconference.

4. Where Participant Co has a ”Performance Area Team Lead” on the project they

should allocate 4 Hours per Mth for associated Tasks with this voluntary role.

5. Have delegated authority to socialise the Supplier KPI Project within their respective

Organisation.

6. Have Authority to call in other members of their Organisation for subject matter

expertise across Performance Areas where appropriate

7. Be willing to Present a Case Study at future Supplier KPI Meetings to highlight their

organisations SRM/SPM Project and Lessons Learned on Supplier KPI

Implementation

Participant Obligations & Project Commitment

Page 32: PIDX Supplier KPI Project · PDF filePIDX – Supplier KPI Project Update PIDX Fall Conference ... •Mapping KPI’s To Performance Areas •Draft Version of Supplier Performance

Q & A

Contact:

[email protected]

[email protected]

Linkedin Group:

Supplier Performance Relationship Management Group (Oil

& Gas)

© PIDX, Inc. 2011