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Overview ofOverview of
Gümüşhane University’sProductivity Improvement and Collaborative Outreach
(PICO)
June, 2012
AgendaAgenda
Major FactsMajor Facts
Primary TasksPrimary Tasks
Major Challenges of Turkish SMEsMajor Challenges of Turkish SMEs
Challenges of Contemporary GlobalismChallenges of Contemporary Globalism
Major PointsMajor Points
ConclusionsConclusions
Major FactsMajor Facts Turkish Small-Medium Enterprises (SMEs):Turkish Small-Medium Enterprises (SMEs):
Employ 65% of the entire national workforceEmploy 65% of the entire national workforce
Contribute 36% to the country’s GDP (Izmir University of Economics)Contribute 36% to the country’s GDP (Izmir University of Economics)
Turkish SMEs easily affected by changes in competitive and technological Turkish SMEs easily affected by changes in competitive and technological
environments (US Embassy Ankara)environments (US Embassy Ankara)
Turkish SMEs usually need assistance with business activities (e.g. Marketing)Turkish SMEs usually need assistance with business activities (e.g. Marketing)
Turkish SMEs are generally unaware of the direct effects of globalization on their Turkish SMEs are generally unaware of the direct effects of globalization on their
companies (e.g. Competition, Business / Product Cycles)companies (e.g. Competition, Business / Product Cycles)
Creative solutions to business challenges are often in short supply (KOSGEB)Creative solutions to business challenges are often in short supply (KOSGEB)
Major geopolitical changes happening now that will affect business performanceMajor geopolitical changes happening now that will affect business performance
Primary TasksPrimary Tasks
Leverage “Best Practices” across industries for improved
performance by developing training and related programs
Share information among domestic expert groups
Promote a “culture of learning” in Turkish SMEs
Review new commercial technologies / markets / research
Facilitate knowledge transfer to client teams
Collaborate with foreign expert teams and organizations
Major Challenges forMajor Challenges forTurkish SMEsTurkish SMEs
Difficulty in accessing new markets and financingDifficulty in accessing new markets and financing
Unsustained profitabilityUnsustained profitability
Uneven Information Technology use and management professionalismUneven Information Technology use and management professionalism
Lack of formal procedures and disciplineLack of formal procedures and discipline
Low levels of innovation / creative problem solvingLow levels of innovation / creative problem solving
Lack of skilled laborLack of skilled labor
Lack of knowledge regarding government supportLack of knowledge regarding government support
Individualistic vs. group work cultureIndividualistic vs. group work culture
Challenges of Challenges of ContemporaryContemporaryGlobalizationGlobalization
Peter Drucker’s “Five Certainties”: Collapsing birthrates in developed economies, Peter Drucker’s “Five Certainties”: Collapsing birthrates in developed economies,
redistribution of disposable income, global competitiveness, economic/political redistribution of disposable income, global competitiveness, economic/political
incongruence, and redefinition of corporate performanceincongruence, and redefinition of corporate performance
Global economy developing into region-states (Baltic Corner, BRIC, CIVETS)Global economy developing into region-states (Baltic Corner, BRIC, CIVETS)
AgeAge of the “Knowledge Worker” of the “Knowledge Worker” and serious skills gaps worldwide and serious skills gaps worldwide
Business and Product Life Cycles drastically altered due primarily to the speed of Business and Product Life Cycles drastically altered due primarily to the speed of
technology development and usetechnology development and use
Corporate capital and liquidity buffers must be increased for unexpected Corporate capital and liquidity buffers must be increased for unexpected
developments in global marketsdevelopments in global markets
Global inflationGlobal inflation
Major PointsMajor Points
Over time PICO should be completely Over time PICO should be completely
independent in its activitiesindependent in its activities
PICO to work initially with KOSGEB and other relevant PICO to work initially with KOSGEB and other relevant
organizations in Turkey (e.g. TOBB, YOIKK, US Embassy)organizations in Turkey (e.g. TOBB, YOIKK, US Embassy)
Ultimate goal is to increase university’s Ultimate goal is to increase university’s
image and to become a profit-center, not image and to become a profit-center, not
a cost-centera cost-center
ConclusionsConclusions PICO will collaborate with Turkish SMEs to PICO will collaborate with Turkish SMEs to
become more productive and profitablebecome more productive and profitable
Primary tasks include: 1) Leveraging “Best Primary tasks include: 1) Leveraging “Best
Practices”; 2) Share information among domestic Practices”; 2) Share information among domestic
expert groups; 3) Promote a “culture of learning” expert groups; 3) Promote a “culture of learning”
in SMEs; 4) Review new markets, etc.; 5) in SMEs; 4) Review new markets, etc.; 5)
Facilitate knowledge to client teams; 6) Facilitate knowledge to client teams; 6)
Collaborate with foreign expertsCollaborate with foreign experts
Ultimate goal is to increase university’s image and Ultimate goal is to increase university’s image and
public awarenesspublic awareness
Profit center-oriented in the long-termProfit center-oriented in the long-term
Productivity Improvement and Collaborative Outreach
(PICO)+90-456-233-7425 ext. 1194