Since your drivers spend their day in and out of their trucks delivering products to customers, why not enhance �eet ef�ciency while simultaneously reduce �eet operation costs and increase customer satisfaction.

Fleet and logistics businesses must depend on paper-based processes to bridge the gap between the point of data collection and their back-end systems. Drivers must travel to a designated area to pick up printed manifests each morning that provide the details of the day’s route. At the delivery site, paper forms are used to capture signatures to document proof of delivery. At the end of the day or week, all the information captured on these forms has to be entered into a computer to simply begin the invoice process.

Say good bye to antiquated paper-based processes and begin invoicing in real-time? Blue Dot’s Cyan Pickup & Delivery application can help your �eet improve customer service while reducing costs. The easy-to-use application automates common driver tasks performed away from the vehicle, such as barcode scanning, signature capture and recording product deliveries and returns.

Cyan Driver Experience is a growing suite of mobile applications targeted for the transportation and logistics organizations, seeking to put leading edge mobile technology and solutions in the hands of their drivers, to improve their overall driver experience.

Accurate, On Time and Error-Free Orders

EXPERIENCE

Cyan Vehicle Inspection ReportsPart of the Cyan Suite of Mobile T&L ApplicationsPickup & Delivery

Customer Service is a top priority.

Automating your processes will enable

you to better serve your customers, increase

productivity and lower your operating costs.

Reduce the administrative time required to prepare your shipments and the paperwork that is normally staged for each driver.

The electronic download of shipment data and location eliminates the paperwork required to get your drivers on the road

Create invoices with electronic signature capture immediately upon delivery.

The reduction in lag time between delivery and invoice creation, which can be one to �ve days in a paper-based operation, provides a powerful return on investment (ROI)

Reduce the amount of time that is required to answer customer inquiries on delivery status. The information will be at your customer service team’s �nger tips

Reduce delivery errors and provide instant feedback on any missing items, overages, or short shipments, reducing in-truck shrinkage and delivery errors with bar-code scanning

Capture and document each element of customer interaction in near real-time

Runs on the latest in consumer smartphone and tablet platforms and devices.

Scan product or visually verify through product delivery list

Capture customer signature directly on the handheld device

Capture notes, pictures, and documents for a trip, delivery, and individual lines.

Record (scan) product returns and exceptions

Verify delivery total through consolidated summary screen

Auto synchronization and customer-de�ned synchronization frequencies

Customer-de�ned data retention policy to optimize device storage and performance

Customer change-of-custody / electronic signature capture

Freight inspection / reconciliation freight settlement / image capture / barcode scanning

Exception / damage / return management

Customer reports / metrics

Features Bene�ts

Cyan Vehicle Inspection ReportsPart of the Cyan Suite of Mobile T&L ApplicationsPickup & Delivery

www.bluedotsolutions.comPhone: 866.303.8324 (toll-free) Email: sales@bluedotsolutions.com

Pickup & Delivery is built upon our industry leading Cyan Mobile Platform. Our platform provides the technical “plumbing” and it removes the complexities and make something quite challenging – quite simple. It just works—whether your driver has connectivity or not. Our cloud-based solution means low upfront capital expense and no investment in IT infrastructure. This enables you to keep the focus on your business.

The Cyan Mobile PlatformCyan Simplicity is an enterprise mobile device management tool designed to enable you to get the most from your mobile software and mobile device investment. Always know the real-time location of your mobile devices. Perform software upgrades over the air and effectively troubleshoot incidents in the �eld by remotely seeing what your drivers in the �eld see.

Cyan Simplicity