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PiccoVueA TSM Monitoring & Management Solution

Product Profile

Tuesday, March 16, 2010

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End User Issues

TSM provides a wealth of information, but no user-friendly way to get to it.

TSM Administrators spend a great deal of time answering questions, ratherthan focusing on the health of the TSM environment.

Multiple TSM servers become more difficult to manage, since there's nosingle monitoring point.

Some data for the TSM environment is not stored long-term, and the datathat is stored is difficult to access using standard tools (ODBC, Excel, etc.)

Reporting for Sarbanes-Oxley compliance is difficult, and is often a manualprocess.

Integration of TSM into an enterprise wide monitoring solution (Smarts orOpenView), can provide some data, but getting that data to the users whoneed it is difficult.

Quality of the data from TSM is often 'black-and-white'

205.588.5776 [email protected]

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Continued

Often a handful of administrators are responsible for hundreds of clients backing upto TSM. The clients are probably a mixed bag of operating systems, sizes, schedulesand so much more.

Administrators handle maintenance, upgrades and testing in addition to ensuring dailyback ups occur. Manually checking the logs for each server and correcting any backup problems can take hours to resolve.

These same administrators are also charged with keeping track of server usage,planning upgrades and keeping the servers running.

PiccoVue Provides Real Solutions to End User Issues.


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TivoliLink provides answers to these and manyother daily challenges faced by TSMAdministrators.

Do any of these questions sound familiar?

Did my machine back up last night?

What time does my machine back up? On what day?

When was the last time my machine backed up? What drives on my machine does Tivoli back up?

How many machines are backing up to our TSM server(s)?

I just started a restore. What's going on?


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PiccoVue provides a quick solution forhistorically cumbersome tracking and

reporting challenges like these: I need a report showing all backup failures for the past month.

I need to see how much data we're taking in.

Get me some trending data, showing our TSM growth over the past

six months. Show me the utilization of our tape resources.

We need to see the resources that X is consuming.


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System Features

Data is stored in an SQL database, accessible via freely available ODBCtools.

Template Excel spreadsheets are available, which will allow managers one-click, detailed graphs of critical TSM server statistics.

Automatic monitoring and alerting of TSM database issues.

Administrators can configure clients to be automatically removed (either anentire client, or just specified file spaces), on a specific date. Automaticalerts will go out, notifying personnel of the impending deletion.

Clients can be configured to automatically cancel active backup sessions at

specified times, which can impact user speed over WAN connections.


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Quick Back Up Verification

Information is presented in an easy-to-read color-coded table. Trouble spotsare easily identified letting theadministrators focus on solving

potential problems, rather thanspending time trying to verify that allthe machines backed up last night.

Clients are broken down by operatingsystem, e.g. your Windowsadministrators won't waste timelooking at Unix servers. Everyone canfocus on their own areas without

distraction. Details are provided for every client

monitored. Clicking the client namedrills down into the data.

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Prominent Client Data Logs

TSM activity logmessages for the past24 hours areprominently displayed

in a table. You don't have to

scroll through log filesanymore.

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Client Data Reports

Reporting is simple andefficient.

Four graphs are displayed

for each client. Thirty day history for back

up status on each client.

Weekly, monthly andannual trends for eachclient are easy to track.

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Client Data Trends

Trending is quick andeasy.

Storage trends for theeach client are clearlyvisible in weekly,monthly, and yearlygraphs.

Short-term peaks, aswell as long- termtrends, are visible.

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TSM Server Data

Tape libraryinformation isrobustly charted.

This shows usagefor each drive oneach library.

See the free timeeach drive has on adaily basis, so you

won't have to guesswhen it's time toupgrade...you'llknow.

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Dashboard Need a quick

overview?The TSMServerDashboard

displays clientback uppercentages,data intakeand othercrucial TSMserver data inone place.

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Client Grouping

PiccoVue is not a one-size-fits-all solution. You can define the system. A single application could have database, web and application servers

running different OS'es, but all part of the same 'system.

Client grouping allows you to put them all in one place, to see how muchthey're storing.

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PiccoVue - A Solution You Can Count On

Proven in a Fortune 100 environment.

Sarbanes-Oxley- its designed for complete compliance.

Secure- All pages and transactions encrypted using SSL certificates / SSHterminal access. Only ports 443 and 22 are open.

Fast- Four monitored TSM servers update in less than 7 minutes.

Easy to configurebecause its controlled by 1 plain-text configuration file

Web-based and flexible- Works with Blackberry, iPhone, Firefox,Konqueror, Safari, Epiphany, Opera, and others.

Efficient because it can run on less than 1GB of RAM and a 1GHz CPU. Appliance based, so maintenance is not required by internal

administrators.


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About Know

Combined 40+ years of professional software developmentexperience.

10+ years of Tivoli Storage Manager/ADSM experience.

40+ years of enterprise-class systems administration knowledge. Small company flexibility, response time and service.

Large company resources and professionalism.


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[email protected]

Office 205.588.5776
mailto:[email protected]:[email protected]:[email protected]

Documents

PiccoVue-4.5