PIA Presentations

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    Instead of specially designed ticket, all required info in fed in thesystem and can be had on a plain paper with inbuilt features of paperticket.

    Data is captured on VCR (Virtual Coupon Record) with status of theticket.

    When ticket is issued, the status of each leg of journey is reflected, likeOK, RQ, OPEN

    When a passenger reports at the briefing counter on airport and

    boarding card is issued, the status changes from OK to CHKD-IN. When flight takes off, the status further changes from CHKD-IN to

    USED.

    In case if un-utilized portion of the ticket is Refunded, the statusconverts to RFND.

    Passenger RevenueSalient Features of an E-Ticket

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    Unlike paper ticket, in case of loss of E-Ticket,Passenger Receipt/Itinerary can be reprinted from anyPK Counter.

    This feature has eliminated enormous inconvenienceto passenger in obtaining Replacement against a LostInternational Paper Ticket. Which employed a tediousand costly procedure.

    Whereas in case of Loss of Domestic Paper Ticket, dueto system shortcomings, NO replacement or refundcould be processed.

    Passenger Revenue

    Salient Features of an E-Ticket

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    Prior to May 01, 2007, all airlines operating in Pakistan and having their local SalesOffices were following their own set patterns of sales reports submitted by IATA agentsacross the country.

    This disparity in sales reports preparation was causing a great deal of troubles for the

    IATA agents.

    On the other hand, airlines were facing numerous difficulties in getting sales reports andremittances on schedule, besides frequent reporting, and accounting mistakescommitted by agents, thus resulted in heavy short collections. Detection and Recovery ofsuch short collections was a challenging job.

    There was always a need for a fool proof system capable of addressing all such agentrelated issues.

    IATA, from its own platform, was successfully operating a state of the art system toresolve the complicated problems at both ends, i.e. Airlines and Agents being IATAmembers.

    Passenger Revenue

    BSP

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    BSP stand for Billing andSettlement Plan

    BSP plays a role of intermediary body between Member Airlinesand Agents.

    It facilitates day-to-day business transactions between airlinesand agents by automating reporting and accounting of passengerrevenue data by system generated Billing to agents andSettlement for the airlines on each ticket sold.

    Passenger Revenue

    BSP

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    BSP Singapore has setup a local office in Karachi, Pakistan to undertake its massiveoperation commenced since 01-May-07.

    To ensure smooth functioning, BSP has signed an agreement with Duetche Bank, Karachifor providing services to members, like,

    a. Delivering Ticket Stock to agentsb. Collection of VOID Coupons from agents and its delivery to BSPs local data

    processing centre (LDPC)c. Collection of Remittance Cheques from agents and their credit to BSPs bankaccount with Duetche Bank on schedule.

    Since Duetche is a German bank and does not have wide network of its branches all overthe country, they appointed Bank Al-Habib as their sub agent.

    BSP appointed TNT as official couriers, again they cut a deal with TCS to reach far flungareas where they can not.

    Passenger Revenue

    BSP

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    Benefits from BSP

    * Simplified Procedures

    * Uniform Reporting

    * Time Bound Delivery

    * System Automation

    * Cost Effectiveness

    etc.

    Passenger Revenue

    BSP