PIA Log 10/1/13-10/30/15 - Maryland Health Benefit Exchange · PIA Log 10/1/13-10/30/15 Reference # PIA (date received) ... wrong agency; referred to MIA: 10-22-A: Carrier Agreements

PIA Log 10/1/13-10/30/15

Reference # PIA (date received)

Title/Subject of Request Requester's Name Initial response sent

10-11-A Can you please provide a list of the advertising agencies the state has contracted with relating to advertising for the Health Benefit Exchange and/or Maryland Health Connection for fiscal years 2010, 2011, 2012, 2013 and 2014.

Glynis Kazanjian, MarylandReporter .com

11/13/13

10-11-B Can you please provide a list of state consultant contracts related to the Maryland Health Benefit Exchange and/or Maryland Health Connection for fiscal years 2010, 2011, 2012, 2013 and 2014, specifically those related to IT and IT-related contracts. Can you also provide, if it is not included: -the amount of each awarded contract -the period of time the contract was awarded for -the accompanying RFP soliciting the contract

Glynis Kazanjian, MarylandReporter .com

11/13/13

10-16-A Can you please send me the Award Documents for the following bid?Name: Consolidated Service Center Bid Number: MDM0031006966Due Date: 2013-03-15 Or the following award information if the document is not available?Awarded to:Awarded Date:Awarded amount:

Tarah Reed, eRepublic 10/25/13

10-21-A MHBE CERTIFIED QHPs Plan documents for the health benefit plans certified by the Maryland Health Benefit Exchange and are offered on Maryland Health Connection.

Darci M. Smith and William Dwyer Clinic Law ProgramUniversity of Maryland Francis King Carey School of Law

Request sent to wrong agency; referred to MIA

10-22-A Carrier Agreements (contracts) and provider directories. Mental Health Association of Maryland


10-22-B Carrier Agreements (contracts) Women's Coalition Request sent to wrong agency; referred to MIA

10-23-A NORIDIAN CONTRACT INFORMATION: Exhibits A-D from contract, incl. RFP and financial proposal. Annual reports per procurement docs.

Meredith Cohn, Andrea Walker

11/25/13

2013

PIA Log 10/1/13-10/30/15



10-31-A PRINTING RFP: Winning bid copy James Myers, Art & Negative 11/4/13

11-22-A NATIONAL REVIEW: Media request; Certain Records Relating to Enrollment Assistors, Navigators, Outreach Staff and Certified Application Counselors for the Maryland Health Benefit Exchange

Jillian Melchior, National Review

1/15/14

11-26-A MHBE/MAXIMUS: service contracts Lou Wolf, Local 2, Office and Professional Employees International Union, AFL-CIO

12/13/13

12-02-A WBAL MEDIA REQUEST: All payments to date from the state to all vendors, contractors, subs, etc. related to the exchange, development of the site, etc. from Jan. 2010 to present. All communications between MHBE EXECUTIVE staff including Rebecca Pearce and all members of the Office of the Governor and members of the Office of the Lt. Governor between Aug. 1, 2013 and present

Jayne Miller, WBAL-TV 2/3/14

12-06-A CAPITAL NEWS SERVICE MEDIA REQUEST: All submissions to the feedback form. Kirsten Petersen, Capital News Service

1/21/14

12-06-B CAPITAL NEWS SERVICE MEDIA REQUEST: Zipcodes of residents who have created accounts on Maryland Health Connection.

Kirsten Petersen, Capital News Service

1/16/14

12-09-A FOX 45 MEDIA REQUEST: All records pertaining to the number of full time state employees and part time state employees who work for the Maryland Health Insurance Exchange, along with their names and salaries.

Stephen Janis, Fox 45/WBFF 1/15/14

12-09-B NBC4 MEDIA REQUEST: Copies of all emails sent or received (by all of her email accounts) by Rebecca Pearce between Friday, Nov. 29, at 2 p.m. EST and Tuesday, Dec. 3, at 11:59 a.m. EST.

Scott MacFarlane, NBC4 3/14/14

12-09-C NBC4 MEDIA REQUEST: Copies of all meeting minutes and notes taken by minute-taker of MHBE Board meeting from Friday, Dec. 6, 2013.


12-10-A NBC4 MEDIA REQUEST: Copies of employment/work/compensation contracts of all current and former Maryland Health Exchange executive team, including Rebecca Pearce. PIA fulfillment is satisfactory – if all employees listed here are included, in addition to Ms. Pearce: http://marylandhbe.com/about-us/exchange-staff/


PIA Log 10/1/13-10/30/15



12-10-B NBC4 MEDIA REQUEST: Copies of bills and receipts for food and/or catering services submitted by MHBE executive team and copies of all travel expenses/receipts submitted by MHBE executive team in September, October and November 2013.


12-11-A THE SUN MEDIA REQUEST: correspondence, including e-mails, letters and phone logs between the top 3 staff members at Maryland Health Benefit Exchange and the top three at each of the following: Noridian, Engagepoint and The Department of Health and Mental Hygiene regarding the creation and launch of Maryland Health Connection. We would like letters and e-mails from Oct. 15 to Dec. 9. We would like phone logs from Sept. 1 to Dec. 6.

Meredith Cohn & Andrea Walker, Baltimore Sun

In progress

12-16-A BBJ MEDIA REQUEST: Public records that pertain to state contracts with Noridian Healthcare Solutions and Noridian Administrative Services for work with MHBE. Public records related to proposals from other biders from contracts ultimately secured by Noridian Healthcare Solutions and Noridian Administrative Services.

Sarah Gantz, Baltimore Business Journal

3/21/14

12-20-A Level One Grant Funding: MHBE request for additional Level One funding. Charles Hayward 1/23/14

12-20-B WASHINGTON POST MEDIA REQUEST: Responses, rankings, evaluations and reports related to the selection of Noridian Healthcare Solutions as winner of the prime contract to design and implement the Maryland Health Insurance Exchange. Responses, rankings, descriptions of responsive and nonresponsive bids, and selection criteria related to Request for Proposals No. DHMS0294031, including any listing, ranking or description of losing bidders.

Aaron Davis, Washington Post

3/18/14

01-08-A MEDIA REQUEST--THE SUN: Rebecca Pearce's beginning and end salaries, how long contracted to direct the exchange, pymts, bonuses, benefits afforded by Board during tenure and upon departure. Contract (specifically portions that outline bonuses/benefits during tenure, upon leaving of her own choosing or if she were asked to leave. Also, if Bd voted on separation pkg, number of yeas and nays.


2/7/14

01-09-A MEDIA REQUEST--THE SUN: Weber contract , payments already made from the $5.975 million contract. Breakdown of how all of the money was to be spent; metrics used to evaluate the effectiveness of campaign.


1/27/15

01-13-A MEDIA REQUEST--THE SUN: Government and private audits regarding creation, launch and operation of the site after launch.


3/11/14

01-14-A all records of invoices submitted by all vendors who were paid by the state to construct, build, design, program, manage, and/or administer the Maryland Health Exchange Web Site from 2010 to present.

Stephen Janis,Fox 45/WBFF

2/12/14

2014

PIA Log 10/1/13-10/30/15



01-15-A What was your funding in 2013 and what will the funding be in 2014 & 2015?What was your FTE headcount in 2013 and what is expected in 2014?What was the ED's salary in 2013 and what is expected in 2014?Is there a salary range for the Executive Director and if so, what is the range?Is there a target incentive for the ED, if so what it is it?Are there additional benefits offered to the ED that other staff are not eligible for?

Jay Wayland, Cover Oregon 1/28/14

01-16-A FOX 45 MEDIA REQUEST: list of all paid positions within the Maryland Health Benefit Exchange and the salaries associated with them.

Joy Lepola, Fox 45/WBFF 1/23/14

01-17-A WASHINGTON POST MEDIA REQUEST: 1) All communication among the Governor’s office, office of the Lt. Governor, Maryland Department of Health and Mental Hygiene, Maryland Health Benefit Exchange staff and insurers participating in Maryland’s exchange regarding the formation and implementation of the policy by which private insurers will provide coverage retroactively to consumers who tried unsuccessfully to get health insurance through the exchange before the new year began.

2) I also am seeking any contracts, direction, instruction, explanation, Q and A, training documents or script sent to exchange staff, brokers, insurance carriers, navigators, call center staff and hotline staff on how to enact the program.

Jenna Johnson, Washington Post

Withdrawn following phone call and production of subset of documents in July 2014

01-21-A FOX 45 MEDIA REQUEST: copy of the severance agreement between the State of Maryland and Rebecca Pearce Joy Lepola, Fox 45/WBFF 2/10/14

01-23-A REPUBLICAN NATIONAL COMMITTEE: Aggregate enrollment data collected by MHBE from date of program's inception through 1/14/14, total # of enrollees who have made paymt toward selected health plan. Requests Rebecca Pearce made for salary increase, any and all decisions to grant request; same as above for bonus; severance pkg RP received, incl. pay, retirement plans, any other form of compensation when she resigned.

Jon Waclawski, Esq., associate counsel, RNC

3/6/14

01-23-B WASHINGTON POST AMENDED REQUEST: For the period between Dec. 1, 2013, and Jan. 23, 2014, inclusive, we are seeking reports, email exchanges and attachments, memos or other correspondence regarding the Maryland Health Connection's discussions about shifting the Maryland exchange functions in whole or part to the federal health care site (or to another state) that occurred between Carolyn Quattrocki and the following, as well as Kevin Yang, and the following: consultants McKinsey & Co., Optum/QSSI, Berry Dunn, Noridian Healthcare Solutions, CMS, Joshua Sharfstein, Lt. Gov. Anthony Brown, Gov. Martin O'Malley, CareFirst.

Mary Pat Flaherty, Washington Post

3/13/14

01-29-A NBC4 MEDIA REQUEST: Copies of all personnel records, including performance reviews and termination papers for Rebecca Pearce


PIA Log 10/1/13-10/30/15



02-20-A WASHINGTON POST REQUEST: NORIDIAN Any and all contracts the state and/or its agencies signed with Noridian Healthcare Solutions.


3/18/14

02-24-A DAILY RECORD REQUEST: Copy of any letters, memos, requests to Hilltop Institute pertaining to requesting the organization to update its enrollment models and projections?

Bryan Sears, Daily Record 5/22/14

02-25-A FOX 5 REQUEST: list of all contracts granted by Maryland Exchange since its inception and contracts that are currently active. Please include expired and current contracts.

Kyle Carmean, WTTG FOX 5 7/14/14

02-25-B Access to and copy of all records pertaining to the expense reports 2012-2103 of the following employees of the Maryland Health Exchange , Rebecca Pearce, Kevin Yang, Leslie Lyle-Smith, Frank Kolb, Kristine Hoffman.

Stephen Janis, Fox 45/WBFF Revised scope 3/7/14

03-06-A MEDIA REQUEST-KENT COUNTY NEWS: Electronic as they become available.1. Person designated by MHBE Board to receive Open Meetings Training by 4/1/2014 deadline. Copy of certificate.2. Closing Statements fr 2013Jan 9, April 9, May 2, June 14, Oct 22, Nov 12, Dec 6, Dec 15, Dec 17.3. Open Meeting Minutes for 2013April 9, April 29, May 2, June 14, Nov 26, Dec 64. "Confidential" Closed Session Minutes: Copy of first page of all "sealed" closed session minutes, 2012 to date. Basic information about the closed meetings to (1) verify that they occurred and (2) obtain information the MHBE has failed to include in its open session minutes as the law requires. Fax or email.2012: 01/09/12, 01/25/12, 02/14/12, 02/29/12, 04/10/12, 06/20/12, 07/09/12, 07/26/12, 08/14/12, 08/29/12, 09/11/12, 09/25/12, 11/08/12, 11/13/12, 12/11/122013: Jan. 9, Mar. 12, April 9, April 29, May 2, May 14, June 14, Aug. 13, Sept. 10, Sept. 22, Oct. 8, Oct. 22, Nov. 12, Nov. 26, Dec. 6, Dec. 12, Dec. 15, Dec. 17, Dec. 30 2014: 01/04/14, 01/27/14, 01/31/14, 02/14/14, 02/18/14, 02/23/14, 03/06/14

Craig O'Donnell, Kent County News

4/7/14

03-07-A FOX 45 MEDIA REQUEST: I write to request access to and copy of all records pertaining to the expense reports 2012-2103 of Rebecca Pearce, former executive director of the Maryland Health Exchange.


PIA Log 10/1/13-10/30/15



03-07-B All grant applications by the State of Maryland (MHBE or DHMH) for Federal funds related to the MD HIX, and any communications between the State and the Federal Government regarding those applications.• All reviews and analyses of the HIX performed by or on behalf of the State, including any reviews/analyses performed by QSSI or McKinsey. • All reports submitted to the State by QSSI or McKinsey regarding the HIX. • All communications between the State and EngagePoint regarding the HIX.• All meeting minutes and resolutions of the MHBE Board.

Daniel P. Graham, Wiley Rein LLP

5/12/14

03-12-A MEDIA REQUEST-CHARLES HAYWARD: Noridian payments, annual report, report on expenditures, payment milestones, BerryDunn Post-Implementation Review Report, Termination letter to Noridian, response to letter.

Charles Hayward Scope revised and resubmitted as 04-04-A

03-12-B I seek certain information concerning the Web-Based Entities pilot program contracts. 1. The winning proposals (cost and technical) submitted by eHealth Inc. 2. The award evaluation (score sheets) 3. the contract

Scott Hodes, Esq. 3/13/14

03-13-A Rebecca Pearce's emails from 12:01am to 11:59pm on 12/6/13. Scott MacFarlane, NBC4 8/20/21403-13-B MARKETING/IT: 1. Scripts, including but not limited to scripts written for radio, television, and web-based

advertising, promoting the Maryland Health Benefit Exchange. Please include both final and draft versions, regardless of whether the script was ever used.2. Any recordings, including but not limited to audio and visual formats, promoting the Maryland Health Benefit Exchange. Please include both final and draft versions, regardless of whether the material was ever disseminated publicly.3. Any promotional materials, including but not limited to fliers, posters, and mailers, related to the Maryland Health Benefit Exchange. Please include both final and draft versions, regardless of whether the material was ever disseminated publicly.4. Any communications plans, advertising plans, strategic plans, and communications budgets related to the Maryland Health Benefit Exchange. Please include all such documents, regardless of whether they are in final or draft form.5. Any Public Service Announcements and print ads for the Maryland Health Benefit Exchange. Please include both final and draft versions, regardless of whether the material was ever disseminated publicly.6. All emails and other correspondence sent to or received from representatives of the firm Weber Shandwick, including any of its subsidiaries or affiliated entities.7. All emails and correspondence sent to or received from representatives of the firm J. Cain and Company, including any of its subsidiaries or affiliated entities.

Maurice "Mac" VerStandig, Esq.

Scope revised and resubmitted as 03-21-A

03-19-A List of contractors and sub-contractors that performed work on the development of the Maryland Health Benefit Exchange website from April 2010 to the present

Adam Goodrum 5/22/14

PIA Log 10/1/13-10/30/15



03-20-A Board Minutes for: 10/18/11, 11/29/11, 12/12/11, 12/20/11, 12/22/11Also, I assume that there were closed sessions during those meetings. Please provide the closing statements. Closing statements for: 08/16/11 , 09/20/11 , 11/15/11

Craig O'Donnell 4/14/14

03-21-A (formerly 03-

13-B)

1. Scripts, including but not limited to scripts written for radio, television, and web-based advertising, promoting the Maryland Health Benefit Exchange. Please include both final and draft versions, regardless of whether the script was ever used.2. Any recordings, including but not limited to audio and visual formats, promoting the Maryland Health Benefit Exchange. Please include both final and draft versions, regardless of whether the material was ever disseminated publicly.3. Any promotional materials, including but not limited to fliers, posters, and mailers, related to the Maryland Health Benefit Exchange. Please include both final and draft versions, regardless of whether the material was ever disseminated publicly.4. Any communications plans, advertising plans, strategic plans, and communications budgets related to the Maryland Health Benefit Exchange. Please include all such documents, regardless of whether they are in final or draft form.5. Any Public Service Announcements and print ads for the Maryland Health Benefit Exchange. Please include both final and draft versions, regardless of whether the material was ever disseminated publicly.6. All emails and other correspondence sent to or received from representatives of the firm Weber Shandwick, including any of its subsidiaries or affiliated entities.7. All emails and correspondence sent to or received from representatives of the firm J. Cain and Company, including any of its subsidiaries or affiliated entities.

Maurice "Mac" VerStandig, Esq.

Estimate sent; awaiting payment confirmation from requester

PIA Log 10/1/13-10/30/15



03-24-A (1) All documents and communications concerning the roles of EngagePoint Inc. (“EngagePoint”) in the Maryland Health Insurance Exchange (“Project” or “MD HIX”), including but not limited to all documents relating to EngagePoint’s qualifications, expertise, experience, technical limitations, and all documents evaluating their work.

(2) All documents and communications produced to any news media outlet regarding EngagePoint’s role in the development of the MD HIX.

(3) All documents and communications concerning any evaluations Optum/QSSI has provided to the State regarding the performance of (1) hardware, software and all other systems developed for the implementation of the Project, and/or (2) contracting and subcontracting entities that provided services to the Project, including but not limited to EngagePoint.

As to each of the above requests, you should construe “all documents and communications” to include all e-mail correspondence, text messages, or instant messages, whether residing in government or private databases.

Rose Santos, FOIA Group Inc. Estimate sent; awaiting payment confirmation from requester

03-24-B (1) All documents and communications concerning the roles of IBM Corp. (“IBM”) in the Maryland Health Insurance Exchange (“Project” or “MD HIX”), including but not limited to all documents relating to IBM’s qualifications, expertise, experience, technical limitations, and all documents evaluating their work.

(2) All documents and communications produced to any news media outlet regarding IBM’s role in the development of the MD HIX.

(3) All documents and communications concerning any evaluations Optum/QSSI has provided to the State regarding the performance of (1) hardware, software and all other systems developed for the implementation of the Project, and/or (2) contracting and subcontracting entities that provided services to the Project, including but not limited to IBM.



PIA Log 10/1/13-10/30/15



03-24-C NORIDIAN HEALTHCARE SOLUTIONS: (1) All documents and communications concerning the Maryland Health Insurance Exchange (“Project” or “MD HIX”) Request For Proposal response submitted by Noridian Healthcare Solutions, including but not limited to all documents regarding Noridian Healthcare Solutions’ qualifications, expertise, experience, technical limitations.

(2) All documents and communications concerning Noridian Healthcare Solutions’ performance on the MD HIX project, including any interim or final performance assessment reports, evaluations, or reviews.



03-24-D (1) All documents and communications concerning the development plan for the Maryland Health Insurance Exchange (“Project” or “MD HIX”), including but not limited to all drafts of the proposed Project plans, all external communication regarding the Project, and all documents concerning the drafting of the Request For Proposal(“RFP”).

(2) All documents and communications concerning the MD HIX RFP Process, including but not limited to all drafts of the RFP, all responses to the RFP, all internal documents evaluating RFP responses, all documents concerning the process of selecting a prime contractor, and all protests of the award of the prime contract and response thereto.



03-25-A The PIA Log for MHBE, 2012 to March 15, 2014. The Policy Document reviewed by the MHBE Board in February, 2014 sets the number of requests at "more than 65" over "two years." Presumably that means 2012 and 2013.


03-25-B I wish to obtain a copy of minutes / notes / record of meetings between personnel with the Maryland Health Benefits Exchange and Access Health CT; Kentucky’s Health Care Connection; Washington State’s Health Pathfinder; nystateofhealth exchange: Covered California Health Benefits Exchange; and Nevada’s Silver State Health Insurance Exchange.

David Collins, WBAL 4/17/14

PIA Log 10/1/13-10/30/15



04-04-A (formerly 03-

12-A)

1. In connection with the Noridian contract to build HIX application, I request a payment history to include the following: Payment amount; Payment date; Invoiced amount(gross); Invoice amount (net of retainage); Retainage withheld; Other withholding from payment (describe reason for not paying). 2. The report required by MHBE's Procurement Policies and Procedures, Section IX, described as follows: Annual report showing all contracts awarded by the Exchange valued at $200,000 or more, the persons or entities to which the contract was awarded, the purpose of the contract, and the amount of the contract. 3. The report required by Maryland Health Benefits Exchange Act of 2012 and maryland State Law 2-1246 of the State Government Article; described as follows: Report on the activities, expenditures, and receipts of the Exchange, required to be submitted to the Secretary of DHMH, the Governor, and General Assembly.

Charles Hayward 7/3/14

04-07-A The following files which were provided to Legislative Audits' Thomas J. Barnickel III. In his audit report, he identifies them by name as shown below.12-6-13 Closed Session Statement.pdfemails1.pdf; emails2.pdf; emails3.pdf; emails4.pdfAward Rec Mem.pdfExpense reports.pdf 23*MHBE Positions.pdfMHBE Staff Salaries.pdfPearce raises.pdfPearce termination.pdfTask Order Award to Perform IT Development Services for Phase 1B Interoperability for the MHBE 11.08.12.pdfTask Order Award to Perform IT Development Services for the Small Business Health Option Program (SHOP) for the MHBE 09.28.12.pdfSharfstein_emails1.pdf; Sharfstein_emails2.pdf; Sharfstein_emails3.pdf; Sharfstein_emails4.pdfContract Mod for Noridian Phase 1A Change Orders.pdfTask Order Award to Perform IT Data Center Hosting Services for the MHBE 06.03.13.pdfTask Order Award to Perform IT Development Services for Phase 1B Interoperability for the MHBE 11.08.12.pdfTask Order Award to Perform System Maintenance and Operations for the MHBE 10.01.13.pdfPearce 1 of 5, 2 of 5, 3 of 5, 4 of 5 and 5 of 5.


PIA Log 10/1/13-10/30/15



04-08-A I write to request a copy of any and all procurement policies approved by the members of Maryland’s Health Benefit Exchange. I am also requesting a list of all contract modifications approved by the Executive Director or designated procurement officer. In addition, we would like copies of all non-competitive procurement that was processed by the MHBE. Finally, we would like copies of the annual reports submitted by the Executive Director that lists all contracts awarded by the exchange valued at $15,000 or more.

Joy Lepola, Fox 45 8/15/14

04-08-B 1. Specific names and dollar amounts for each federal grant or state program that provided funding for Maryland Health Insurance Exchange, obtained between 2011 and 2014. 2. A detailed breakdown of expenditures related to the Maryland Health Insurance Exchange Program between 2011 and 2014. 3. Copies of all bids submitted in 2012 by companies that sought to secure the contract to build the Web site www.marylandhealthconnection.gov.

Charley Crowson, ABC2 6/11/14

04-09-A I understand that the PMO contracts with 12 vendors have been extended until June 30, 2014. Would you be able to give me the names of the vendors whose contracts have been extended?

Kathryn Toone, Leavitt Partners, LLC

4/15/14

04-10-A FIRST PAGE of all closed session minutes from June 2011 to April 1, 2014, where the specific exceptions, topics, and persons attending are identified.


04-10-B An electronic copy of all electronic mail communications and documents intended for communication regarding the performance of Noridian Healthcare Solutions and its subcontractors between MHBE officials, legislators, the Office of the Governor, Department of Information Technology, and representatives of Noridian Healthcare Solutions and its subcontractors, from June 28 2012 to March 1, 2014.

Sean Gallagher, ARS Technica Sent link to policy and asked requester to narrow scope, haven't heard back.

04-11-A I write to request a copy of any and all procurement policies approved by the members of Maryland’s Health Benefit Exchange. I am also requesting a copy of agreement between MHBE and Deloitte Consulting and final agreement with Deloitte Consulting that Board members authorized Dr. Sharfstein to finalize.

Joy Lepola, Fox 45 7/25/14

04-11-B Design mockups and/or screen shots of each webpage accessible to consumers throughout the online health insurance application process at the Maryland health insurance marketplace, Maryland Health Connection. Or, if available, access to a test mode of the online application process.

Tom Baker, University of Pennsylvania Law School

5/22/14

04-14-A For journalistic purposes, I wish look at a copy of the 14,551 pages of documents that were submitted to the Maryland Office of Legislative Audits for their review, which was released on April 3, 2014.

Sara Blumberg, ABC2 5/27/14

PIA Log 10/1/13-10/30/15



04-14-B 1. List of all new voter registrations collected and processed as part of Affordable Care Act enrollments since October 1, 2013. 2. List of all new voter registrations collected and processed as part of Medicaid enrollment since October 1, 2013. 3. List of all Open Records Requests made by any entity with respect to obtaining information or records regarding voter registration information gathered by HHSC or any of its Departments or Agencies since January 1, 2013. 4. Copies of all APDs or IAPDs, policies, budgets or any other documents submitted to the federal government through which money was expended to build systems, interfaces or tables used to receive, transmit or transform voter registration information received from the any entity of the federal government. 5. Copies of any correspondence written or emailed between HHSC employees and any organization or citizen regarding voter registration since January 1, 2013. Please include all publicly available information including, but not limited to: Voter Registration number, full and complete name, full and complete address, birth date, etc. If possible, please remit this information electronically (i.e. – Excel, comma delimited file, etc.) by email or my secure FTP server.

Catherine Engelbrecht, True the Vote

5/27/14

04-15-A Duplicate copies of documents, electronically stored information, and communications already produced to any news media outlet, government agencies and/or third parties regarding the development of the Maryland Health Insurance Exchange. If any responsive records exist in a searchable and analyzable electronic format, I request copies of such records in that electronic format. Please include all e-mail correspondence, text messages, or instant messages, whether residing in government or private databases.

Maia Cave, Esquire 8/20/14

04-16-A I write to request access to and copy of all financial records submitted to the office of legislative audits. Narrowed scope: Pearce raises.pdf 10MD HIX Section 1 (CGI).docx 14 Pearce termination.pdf 2MD Financial Proposal - Redacted.pdf 4Invoices.pdf 10MHBE Payments.pdf 29 CEExpense reports.pdf 23*Pearce termination.pdf 2MD Financial Proposal - Redacted.pdf 4GPStrategiesfinancial-docs.pdf 10*SCANNED Award Rec Mem.pdfSharfstein_emails1.pdf 447*Pearce 1 of 5.pdf 80*Pearce 2 of 5.pdf 61*Pearce 3 of 5.pdf 65*Pearce 4 of 5.pdf 61*Pearce 5 of 5.pdf


PIA Log 10/1/13-10/30/15



04-18-A I wish to inspect and copy if necessary all records and communications in your agency’s custody pertaining to the following: All costs, invoices, billings and payments associated with the renovation of space at One South Center in Baltimore, MD for a call center operated by Maximus, Inc. to include the cost of all materials, shipping and installation and rental costs. Policies and procedures of the Maryland Health Benefit Exchange pertaining to documentation required of contactors/vendors in order to receive payment for services, materials and supplies.

Jayne Miller, WBAL 9/26/14

04-22-A List of vendors as of Nov. 8, 2013 that was provided to the Board per Tom Saquella's request at the Nov. 8 Board meeting: "Provide a list of all the contractors now working on the MHC website. Ms. Pearce noted that the MHBE would provide this information to the Board."


04-23-A The following files which were provided to Legislative Audits' Thomas J. Barnickel III. In his audit report, he identifies them by name as shown below: Award Rec Mem.pdf; Expense Reports.pdf; Pearce Termination.pdf


05-02-A The MOU referred to in this footnote in time for a complainants rebuttal following your 4/25 complaint response. Also, please indicate the set of minutes where this MOU was discussed and/or approved.Footnote: 5 The Hilltop Institute at the University of Maryland, Baltimore County, pursuant to an MOU with MHBE, provides administrative support to the Board, including drafting minutes of open meetings. Hilltop has provided this service since February 2012.


05-13-A List of Home Health Care Agencies/Providers that service the Medicaid population in your state and specific information on each agency/provider. Name of Home care provider / agency and the following data for each agency:- Address (street address, city, state, zip code)- Telephone number- Website address (url)- Contact name – Name of Owner of business (if available)- Total number of Medicaid claims submitted by the agency in 2013- Total number of Medicaid claimants in which the home care agency provided care in 2013- Home care provider’s total Medicaid revenue in 2013- Home care agency’s (provider) total number of employees in 2013- Home care agency’s total number of employees by disciplines: unskilled and skilled caregivers in 2013- Number of home care agency’s Medicaid waiver programs that they billed in 2013- List of Medicaid waiver programs Home care agency billed by program name in 2013

Christelle Xu, DW Healthcare Partners

Request sent to wrong agency; referred to DHMH

PIA Log 10/1/13-10/30/15



05-15-A Request a copy of the contract MHBE recently signed with Optum to work on MHBE Healthcare exchange. Michelle Burwell 8/20/14

05-21-A Request records reflecting the discipline, reprimand or revocation of license for any current or previous navigator (as defined above). Responsive records may include, but are not limited to, disciplinary reports. Request any records regarding navigators (as defined above) that include one or more of the following words:(a) Identity theft (b) ID theft (c) Defraud (d) Fraud (e) Fraudulent (f) Criminal (g) Revocation (h) Revoked (i) Reprimand (j) Reprimanded (k) Convicted (l) Investigation (m) Investigate (n) Investigated (o) Illegal (p) Unethical (q) Ethical (r) Illicit (s) Infraction. Responsive records will have been sent, received or otherwise dated between Oct. 1, 2013, and March 31, 2014, inclusive.



05-29-A Written determinations for the following:11/12/13: Board awarded Maximus the health risk assessment work on a sole source basis. 12/15/13: On an emergency basis, the Board approved contract with Optum/QSSI. 1/31/14: Xerox Sole Source Procurement 2/18/14: Discuss sole source procurement for PMO - (Optum? Deloitte? not clear) 2/23/14: Sole source or emergency determination regarding Deloitte or Optum 3/18/14: 1. "approve contract for software licenses with Knott Technologies" (sole source) 2. "authorize license purchase with Connecture" (sole source) 4/1/14: "Board approved emergency justification" - Deloitte 4/15/14: "emergency procurement for SHOP ..." Please provide the letter and attachments for sole source contracts, above.


05-29-B Annual report Charlie Hayward 7/3/14

05-29-C The PIA log, or section post 3-13-14. Jenna Johnson, Washington Post

6/25/14

05-30-A A copy of the MOU that Maryland signed with Connecticut. Jenna Johnson, Washington Post

7/3/14

05-30-B I wish to inspect all records in your custody and control pertaining to the following:1) The contract between the Maryland Health Benefit Exchange and Deloitte Consulting.2) The contract between the exchange and KPMG.


7/25/14

06-03-A Copy of the second of the two Hilltop MOUs, which I guess is referred to here as the "take-up." Craig O'Donnell 6/10/1406-03-B Annual reports from the Exec Director from the annual meeting in June 2012 and in June 2013. Craig O'Donnell 7/3/14

PIA Log 10/1/13-10/30/15



06-09-A All contracts between the State of Maryland (including, but not limited to, those entered into by MHBE and DHMH) and Deloitte or Xerox relating to HIX;• All proposals received from Deloitte or Xerox for the repair, remediation, or replacement of the HIX system developed by Noridian Healthcare Solutions;• All proposals received from any other entities proposing to repair, remediate, or replace the HIX system developed by Noridian Healthcare Solutions;• Any contracts resulting from the submission of any of these proposals; • All analyses and evaluations by Xerox or Deloitte provided to the State of Maryland regarding the system developed by Noridian Healthcare Solutions; and• The State ethics opinion regarding Secretary Isabel FitzGerald (MD Department of Information Technology) and her relationship to Paul FitzGerald, a principal at Deloitte.

Daniel P. Graham, Wiley Rein LLP

8/6/14

06-13-A All records of any vulnerability scans of the health exchanges that have been conducted by CMS, Maryland Health Benefit Exchange or by other state-based agencies using an automated tool. Second, we request all records in Maryland Health Benefit Exchange possession that identify or assess possible methods of attack that could lead to unauthorized access of enrollee information or to the exfiltration of enrollee data from the health exchange. Third, we request all reports of cybersecurity threats, cybersecurity breaches, attacks and consumer fraud that have been identified for Maryland Health Benefit Exchange. Responsive records will have been sent, received or otherwise dated between Sept. 1, 2013, and April 31, 2014, inclusive.


Requester resubmitting this request

06-17-A Copy (either electronic or on paper) of the executive director’s annual report from 2011 (if one exists), one copy of the annual report from 2012 and one copy of the annual report from 2013. The specific information I’m looking for is highlighted in bold in the below excerpt from the “Procurement Policies and Procedures”: F. At each annual meeting of the Board of Trustees, the Executive Directorshall present a written report identifying all contracts awarded by the Exchange in the preceding year.XI. ANNUAL REPORTIn the annual report or reports prepared pursuant to § 31-111(c) of the Insurance Article of the Maryland Code and Article VIII, Section 3 of the Bylaws of the Board of Trustees, the Executive Director shall include (a) a list of all contracts awarded by the Exchange valued at $15,000 or more, the persons or entities to which the contract was awarded, the purpose of the contract, and the amount of the contract; and (b) a report on the Exchange’s compliance with Title 14, Subtitle 3 of the State Finance and Procurement Article and other efforts to encourage minority business participation.

Alissa Gulin, The Daily Record 7/3/14

06-24-A KPMG contract and Deloitte proposed contract and amendments. Craig O'Donnell 7/3/14

PIA Log 10/1/13-10/30/15



06-24-B MAXIMUS proposals sent to the Maryland Health Benefit Exchange (MHBE) in response to the Request for Proposal (RFP) issued on February 11, 2013 to elicit aid in the development and ongoing operations of the Health Insurance Exchange (HIX) in the state of MarylandFully executed contract between MAXIMUS and the MHBE awarded as a result of abovementioned RFP (contract dates: June 3, 2013 to December 31, 2017) and any attachments or addendums

Tiffany A. Gillis, Evolent Health LLC

7/24/14

07-01-A Can you please send me the Award Documents (bid tabulation, award letter, etc.) for the following bid? Name: Virtual Private Network (VPN) Solution Bid Number: MDM0031012338Due Date: 2014-01-17 Or the following award information if the document is not available?Awarded to:Awarded Date:Awarded amount:Also, could I get the winning proposal if available?

Tarah Reed 7/21/14

07-07-A Cover letter for each PIA response sent for PIA requests filed 12/1/13 up to and including 7/1/2014. Alternatively, any document (list, spreadsheet, etc) which includes the dates on which PIA requests were answered. Either one will do as long as I have dates the responses were sent out.


07-07-B Contract: James P Johnson, date unknown, 2012, $278,000. Craig O'Donnell 7/28/1407-07-C Please supply the org chart; a list of positions with current salary; and where there are vacancies, the job title and

potential salary range.Craig O'Donnell 8/12/14

07-07-D Provide me with the email or letter from Deloitte requesting that its rates be censored [on the copy of the contract requested in 06-24A].


07-09-A List the intergovernmental MOUs from 2011 to 2014. Craig O'Donnell 8/11/1407-10-A Copies of all four Deloitte contracts as listed in the 2014 contract list.

The approval dates for contracts for 2014, as well as for 2012 and 2013.Craig O'Donnell 8/11/14

PIA Log 10/1/13-10/30/15



07-11-A • Any contract between the State of Maryland (including, but not limited to, those entered into by MHBE and DHMH) and Sir Speedy related to HIX; • All offers, proposals, quotes, or other materials provided to MHBE by Sir Speedy in connection with the contract described above; • Any contract between the State of Maryland (including, but not limited to, those entered into by MHBE and DHMH) and ScanOptics related to HIX; • All offers, proposals, quotes, or other materials provided to MHBE by ScanOptics in connection with the contract described above; • All modifications (including orders issued or placed) to the contracts between the State of Maryland (including, but not limited to, those entered into by MHBE and DHMH) and Xerox relating to HIX; • All contracts awarded (including orders issued thereunder) and modifications issued pursuant to Solicitation No. MDM0031014933 (Issued May 21, 2014) for Program Management Office Staff Augmentation Support for MHBE; and • All offers, proposals, quotes, or other materials provided to MHBE from any of the companies who received an award under the solicitation described above.

Daniel P. Graham, Esquire 4/13/15

07-14-A 1. Contract(s) with Knot Technologies. 2. Optum sole source "contract extension." Any and all documents referred to by the MHBE Board related to this proposal and approval. Any emails from Fitzgerald referring to this proposal.3. Document(s) showing budget amendment approved on 1/31 for "Xerox and Optum"


PIA Log 10/1/13-10/30/15



07-21-A Related to the Agreement entered into on April 2, 2014 between Deloitte Consulting LLP (“Deloitte”) and the Maryland Health Benefit Exchange (“MHBE”):• Clarifications to Section 2.6 of MHBE’s March 13, 2014 (referred to as Exhibit B); • Section 2.6 of March 18 Deloitte response to the March 13, 2014 SOW (referred to as Exhibit C); • Sections 1.1 and 2.6 of MHBE’s March 13, 2014 SOW (referred to as Exhibit D); • Deloitte Affidavit (referred to as Exhibit E);• Conflict of Interest Affidavit (referred to as Exhibit F); • Deloitte’s March 27, 2014 Maryland HBX Proposed Timelines and Milestones (referred to as Exhibit G); • Exhibit H to the April 2 agreement;• Anticipated Task Orders 3 & 4 (referred to as Exhibit I); • A complete copy of the SOW for the contract;• The “Gap Analysis Deliverable” described in Task Order #1; • Any other analysis of steps required or work needed to be performed to repair or remediate the Maryland HIX; • The “final requirements matrix” required to be submitted by Deloitte; • Any written material relating to Deloitte’s “functional and application retrofitting scope for phase I and II implementations; • All versions of the “Final Requirements Document” for the various activities under the agreement; • All versions of the MMIS interface specification document; • All versions of the roadmap for addressing caps between CT HIX application and MDHX security infrastructure; • All versions of the Project Management Plan (which provides the timeline for implantation phases of the project); • All versions of the Requirements Document (which documents the requirements for the MD HBX solution); • All versions of the Capacity Plan (which documents the capacity plan for Production and Non-Production Environments); • All versions of the Integrated Program Work Plan (which documents the overall Integrated Work Plan for the implementation phases of the project); • All versions of any other Gap Analysis; • All monthly status reports; • All versions of the deliverable schedule and payments; and • All timelines and effort estimates for transferring a SBM.

Daniel P. Graham, Esquire Estimate sent; awaiting payment confirmation from requester.

07-29-A Level 1 and 2 grant grant applications, terms and conditions Craig O'Donnell 9/23/1407-30-A 1. Berry Dunn IV&V Contract. 2. New IV&V vendor contract recently approved. Please provide the Scope of Work

for each contract.Craig O'Donnell 9/23/14

08-01-A A. Kindly provide the *original* sole source justification documents for the following: Apex; TMI; Unissant; Software Consortium; J. Cain; and ALTEK.Please also include the contracts with SOW.B. Please provide all other sole source or emergency procurement justifications not supplied in response to 5-29 PIA letter and this one. C. Provide the original sole source justifications for Knot and NMP, and contracts with SOW. If there are no original sole source documents, kindly provide any and all documents related to a meeting on June 24 during which "converting" the procurements was discussed, including the relevant sections of closed session minutes.


PIA Log 10/1/13-10/30/15



08-01-B Electronic and written communications between Leslie Lyles Smith, Director of Operations and any representative of Maximus, Inc. related to costs, work orders, invoices, billings and payments associated with the renovation of space at One South Center in Baltimore, MD for a call center.

Jayne Miller, WBAL 9/18/14

08-04-A Please provide the following signature pages from contracts with:- QSSI- Audacious Inquiries- NMP - Scan Optics- Sir SpeedyEmergency justification for Scan Optics contract, others approved since May 1, 2014 that have not been provided under my PIA request 5 29


08-05-A 1. All public information act requests—letters and emails—filed with or handled by the Maryland Health Benefit Exchange and the exchange’s board for the period of Oct. 1, 2013 to July 31, 2014.2. All the cover letter responses from agents of the exchange or its board to public information act requests—letters and emails—for the period of Oct. 1, 2013 to July 31, 2014.3. All written requests for extensions made by the exchange and or its board in response to requests under the Maryland Public Information Act during the period of Oct. 1, 2013 to July 31, 2014.

Bryan P. Sears, The Daily Record

10/17/14

08-13-A First page and signature page. If there are multiple MOUs with a given office or agency, please provide first and signature pages for all. DHMH - Fiscal Services AdministrationDHMH - Grant ManagementDHMH - Medicaid Related Administrative Costs - Office of FinanceDHMH - Office of Eligibility Services, Healthcare Financing AdministrationDHMH - Supplemental MOUDHR (Department of Human Resources)DLLR (Department of Labor, Licensing and Regulations)Maryland Health Care CommissionMaryland Insurance Administration (MIA)MHIP (Maryland Health Insurance Plan)OAG HEAU (Office of Attorney General, Health Education and Advocacy Unit)The Hilltop Institute, University of Maryland Baltimore County


08-18-A All deliverables for the first month of the Berry Dunn IV&V contract. Craig O'Donnell 9/29/14

PIA Log 10/1/13-10/30/15



08-19-A Copy of Optum's contract with MHBE. Len Lucchi 9/18/1408-22-A MHBE’s November 2013 federal grant application requesting, inter alia, additional federal grant funds in light of

changes to federal regulations applicable to state health insurance exchanges;• Any appendices or attachments to the November 2013 federal grant application;• Any correspondence with CMS regarding the November 2013 federal grant applications; and• MHBE’s December 2013 submission to CMS answering specific questions posed by CMS regarding MHBE’s November 2013 federal grant application

Daniel P. Graham, Esquire In progress

08-25-A Copies of the contract renewals with all six Connector Entities for a total of $20,556,566 through the next year, which were approved in June 2014.


09-02-A Copies of deliverables from inception of current IV&V contract to Aug. 31, 2014. Craig O'Donnell 9/26/1409-02-B July billings from Deloitte. Copies should be the ones with MHBE's physical signature approval. Craig O'Donnell 2/2/15

09-04-A All market research reports, summaries, analyses, opinions, or presentations prepared by or for the Maryland Health Benefit Exchange (“MHBE”) in connection with the October 21, 2011 Request for Proposals to Support Maryland Health Benefit Exchange to Implement the Affordable Care Act (“ACA”) (the “RFP”). This includes, but is not limited to, the “market research and analysis” referenced in Vendor Question Responses (3rd Set) – Published 11/18/2011, at 14.• All presentations and promotional/marketing materials provided by Curam to either MHBE or DHMH prior to the promulgation of the RFP; and• Any internal assessments or evaluations by MHBE or DHMH regarding the Curam Healthcare Reform product initiated or completed before the promulgation of the RFP.

Daniel P. Graham, Esquire In progress

09-18-A Copies of all weekly status reports issued by Angarai International, Inc. since June 2014 to the present as well as the monthly reports that Angarai International has created and submitted to the State of Maryland from over that same time period.

Joy Lepola, Fox 45/WBFF 10/1/14

09-18-B Concerning the MHBE Level 2 Help Desk Support contract:1. The winning proposal (both cost and technical) submitted by Optum; 2. All competitor proposals (both cost and technical) submitted; and 3. The award evaluation/scoresheets.

Scott Hodes, Esq. 12/10/14

PIA Log 10/1/13-10/30/15



09-22-A Original contracts for the six [connector entities], and the amended 2014 contracts for the six (or any document which indicates changes. Also, please supply the RFP from 2013. And please supply a list or any memo/email indicating the names of all bidders in 2013.


09-22-B Copies of:Signed MOU DHMH Office of Eligibility.pdf Signed MOU DHMH Fiscal Services.pdfSigned MOU Office of Finance.pdfSigned MOU Grant Management.pdfSigned MOU DHR.pdfSigned MOU DHMH Supplemental.pdf Signed MOU Hilltop Modification into 2015.pdf


09-22-C Copy of the signed Opinion for return to the Open Meetings Compliance Board. Craig O'Donnell 10/6/1409-24-A Contracts & copies of invoices for the following two contractors, 2012-date: AEP Consulting LLC, Health care writer;

Klinedinst Design, Graphic designer.Craig O'Donnell 10/31/14

10-17-A I am requesting a full accounting of expenditures made by the MHBE. Please include all fiscal years past and present.

Steven Wallace 11/13/14

10-17-B Contract with I3: Invoices to date. Please provide the contract.The updated 2014 list reflecting all agreements entered into after June 20, 2014.


10-17-C Copy of the DVD referred to in the Berry contract extension. Copy, in searchable electronic format, of the Final Report referenced.


PIA Log 10/1/13-10/30/15



10-17-D I cannot determine the following:1. Who the bidders were for the original IV&V RFP. The names do not appear in any meeting materials.2. When the selection of the winning bid was made from the proposals submitted. There is no reference in any meeting materials. (I will note that a secret vote to sign with Berry Dunn was held 9-25-12, according to a document MHBE did not release until 4/2014. Prior to that date, the available information on the contract was zero).3. There is no reference to either discussion or approval of a "contract modification" effective May 10, 2013 in any meeting materials. This was discussed when? By whom?4. Since the contract modifications are in effect a sole source procurement, where is the document from the executive director justifying the action each time?5. Why was the second contarct amendment signed only in October, 2014, three full months after Berry Dunn was replaced as IV&V contractor?6. What is the final amount paid to Berry Dunn? If there are outstanding invoices, the amount paid so far plus amount of invoices will do.I'd appreciate assistance with these questions.


10-17-E The rationale for why we weren't selected so that we can improve future proposals to MHBE solicitations. Seeing how we scored in each category and any additional information on areas in which our proposal was deemed weak or deficient.

Sepp Darya, Agile Business Resources

12/18/14

10-21-A Copies of all credit card statements – and when applicable the corresponding receipts – for purchases made with state P Cards by employees of MHBE in 2014 (to present day).


10-23-A Maximus paid invoices to 10-20-14, bearing approval signoff by MHBE."Bid tabulation" for any and all RFPs which Maximus responded to: how many bidders submitted bids, proposal scores, prices.Evaluation committee's recommendation for contract award, or whatever recommendation was used to make contract determination(s) involving Maximus.Ex Dir's justification letter for sole-source procurement(s) of services from Maximus. [Not a sole source.]MHBE budget with line item for Maximus services, FY 2012, 2013, 2014, 2015.Documentation of budget amendments since June 2011 for all increased payments to Maximus.


10-31-A SHOP contract for Noridian (RFP Phase 1B). The document or documents the Board approved which give the amount to be paid for SHOP.


11-02-A The Production Hosting andf Maintenance Task Order and all Exhibits. (See: Minutes, Aug 13 2013, Closed Session) Craig O'Donnell 2/2/15

PIA Log 10/1/13-10/30/15



11-02-B Task Order Award to Perform IT Development Services for Phase 1B Interoperability for the MHBE 11.08.12.pdf: Exhibit B, Exhibits A, C and D are also being requested. "Task Order Award to Perform IT Development Services for the Small Business Health Option Program (SHOP) for the MHBE 09.28.12": Exhibits A-B-C-D


11-03-A All "justifications for sole source" and "justifications for emergency procurement" used in 2012, 2013 and 2014.Plus all documents related to or justifying the "conversion" of sole source procurements to emergency procurements.• Justification for Emergency Procurement of Services from Optum/QSSI.• Determination of Sole Source Procurement of Services from Xerox State and Local Solutions (the “Xerox Determination”) • Determination of Sole Source Procurement of Services from Navigator Management Partners.• Determination of Sole Source Procurement of Services from Knot Technology Solutions.• Justification for Emergency Procurement of Services from Deloitte.• Justification for Emergency Procurement of Services from Audacious Inquiry.Please provide these in searchable electronic form.


11-06-A Please provide the document(s) in electronic format which are referred to on 9-16-2014:"MOU with the Department of Health and Mental Hygiene (DHMH) for an amount not to exceed $1.239 million to allow the MHBE to work with DHMH and CRISP to develop a tool to be used to assess preventable hospitalizations across the state and for exchange participants and carriers.


11-06-B Also from Sept. 16: board approved an MOU for state of CT to provide 3 trainers and a project manager for 60 days at $225k. Please send an electronic copy.

Craig O'Donnell Terms revised at 11-12 Board meeting; reopened as 11-12-B.

11-10-A The budget narrative for $3,449,000 that will cover "indirect costs" per on a 2013 DHMH indirect cost rate agreement.FY 2013 "Indirect Cost Rate Negotiation Agreement" between HHS and DHMH covering these costs.Also, an unredacted copy of the attached document. Also, the latest or final version of this document.Also, the 2014 version of this document.


11-12-A Online source for the last three annual actuarial reports for the Md Health Insurance Plan fund. Craig O'Donnell Request sent to wrong agency; referred to MHIP

PIA Log 10/1/13-10/30/15



11-12-B Also from Sept. 16: board approved an MOU for state of CT to provide 3 trainers and a project manager for 60 days at $300k. Please send an electronic copy.


11-17-A Eventus emergency procurement contract with scope of work and written justification for emergency procurement.


11-19-A The document(s) referred to in this statement found in the "About Noridian" PDF file, that is, contract, MOU, letter, contract amendment, email or other document:"Under the February 2014 agreement governing the termination of Noridian's role as prime contractor, MHBE paid $402,000 to Noridian on a time and materials basis for services provided by Noridian IT staff after the termination to support the transition to a new prime contractor. "


11-20-A Contract with Deloitte for the Eligibility and Enrollment system project. Including: Value, Award date, Contract start date/end date (Duration), Copy of the finalized contract document, List of vendors who submitted proposals with bid, amount/pricing

April Nina deMata, Deltek 1/23/15

11-21-A A copy of the PIA log as updated to 11/20/2014. It is specifically requested in the native file format: Excel .xls or .xlsx as appropriate.


11-21-B An electronic copy of a field in the database created when Maryland residents applied for private health insurance plans through Maryland Health Connection during the first open enrollment period (Oct. 1, 2013 – March 31, 2014.) Specifically, I would like to know the Zip Code for each applicant successfully enrolled into a private health insurance plan.

Ashley S. Westerman, Capital News Service

2/11/2015

11-24-A All emails or memos concerning the handling of the request [PIA 10-17-C re: Berry-Dunn DVD] by the MHBE staff, lawyers, executive director or other individuals.


12-02-A The MHBE's 2/3/2012 "Exchange IT Vendor Award Recommendation" in searchable native file format. Craig O'Donnell 12/10/201412-09-A A. The narrative used to support the Notice of Award dated September 20, 2013 totaling $190,597,179.

B. Budget narrative supporting the CMS-approved changes after they were re-budgeted to accommodate the grant's scope change.


12-10-A A copy of the contract between Deloitte and the Maryland Health Benefit Exchange for the Eligibility and Enrollment system, signed in the first half of 2014.

Regina Haney 1/5/2015

12-11-A (Same as 07-29-A

info)

The MHBE's 2/3/2012 "Exchange IT Vendor Award Recommendation" in a form acceptable to the MHBE, a statutory "searchable file format."


01-05-A The [PIA] user guide and especially the database design? Michael M. Gorman, Whitemarsh Information Systems Corporation

2/4/152015

PIA Log 10/1/13-10/30/15



01-09-A The emails between Isabel and Vishnu Nanan of Xerox related to the exchange from August 2013 through November 2014.

Meredith Cohn, The Baltimore Sun

4/7/15

01-09-B A rundown of how all the contracts listed under procurement on the website (is that list exhaustive?) were awarded, as in were they emergency, were they bid through the normal process, and were they extension/add ons to existing contracts. Also, I want to know their value, the date the board approved them and their effective date.


N/A

01-21-A An explanation of how much money has been spent on each of the contracts approved by the exchange board. --Please provide the evaluations (or whatever method was used) for choosing vendors on PMO contracts put out for RFP, or if there was no RFP, justification for choosing a vendor. Also please provide these evaluations on the contracts for which Xerox was chosen as a vendor.


3/11/15

01-26-A PIA Log request up to this date (1/25/15). If the log Excel file does not run as far as 1/25/15, please advise immediately of the last date on it.Also, kindly provide it in a "searchable and analyzable" electronic format.If the native file cannot be supplied, please describe exactly what type information is contained in the file makes that impossible.


02-05-A 1. The most recent Compliance Performance Report prepared by MHBE’s Compliance Officer - it is required to be submitted annually to MHBE Board of Trustees and Executive Director.2. The Compliance Officer’s risk assessments of Maryland Health Benefit Exchange activities. Specifically the complete COSO matrix and analysis as described at https://na.theiia.org/standards-guidance/topics/Documents/Executive_Summary.pdf3. Memorandum of Agreement or any other document outlining the agreement with Department of Health and Mental Hygiene (“DHMH”) Office of Inspector General to provide resource support for suspected fraud investigations.4. Contract Oversight Policy and Procedure documents. 5. Document(s) outlining performance measures for evaluating the Compliance Program and the most recent results of program evaluation.


02-05-B The detailed support for the these two budget requests. (Support means any itemization underlying each of the two totals above, showing contractor names and estimated payment amounts).See: Page 1, Contractual services $19,368,869 (See column "2016 Allowance") See: Page 2, Contractual services $36,626,470 (see column "2016 Allowance")


02-20-A Documents related to any contract, MOU, letter, change order, modification, other agreement; or charges or invoices related to preparing original or corrected IRS Forms 1095 generated by the MHBE for insurance buyers.


PIA Log 10/1/13-10/30/15



02-24-A Draft minutes of January, referred to in a recent email to the Open Meetings Compliance Board, in lieu of approved minutes for January.


03-13-A 1. Any and all data for each open enrollment period (Oct. 1, 2013-March 31, 2014 and Nov. 1, 2014-February 28, 2015) that shows how many people of each gender enrolled in healthcare plans and Medicaid. 2. Any and all data for each open enrollment period (Oct. 1, 2013-March 31, 2014 and Nov. 1, 2014-February 28, 2015) that shows how many people of each ethnicity enrolled in healthcare plans and Medicaid. 3. Any and all data for each open enrollment period (Oct. 1, 2013-March 31, 2014 and Nov. 1, 2014-February 28, 2015) that shows how many disabled and chronically ill people enrolled in healthcare plans and Medicaid. 4. Any and all data for each open enrollment period (Oct. 1, 2013-March 31, 2014 and Nov. 1, 2014-February 28, 2015) that shows how many single-parent homes enrolled in healthcare plans and Medicaid.5. Any and all data for the second open enrollment period (Nov. 1, 2014-February 28, 2015) that shows the breakdown of how many people per zip code enrolled in healthcare plans and Medicaid. (3/23: Need to combine QHP and Medicaid. Esp less then 5).

Alicia McElhaney, Capital News Service

4/21/15

03-23-A The updated PIA log through March 15, 2015. Craig O'Donnell 3/31/1504-15-A A copy of the contracts awarded to Deloitte and Xerox in regards to helping the Maryland Health Benefit Exchange

transition to a new HIE system. Also requesting copies of any proposals that may have been submitted by Xerox or Deloitte.

Miles Crow, HIMSS Analytics 4/11/15

04-23-A 1. Copy of the contractual authorization for QSSI to prepare IRS Forms 1095. 2. Copy of Attachment A, Section 5. 3. Copies of the following: a. Optum’s subcontract with QSSI and all attachments, exhibits, and amendments thereto. b. Supporting documents not already provided to support QSSI labor categoriesinvoiced to you that are not authorized. 4. Copy of statements or scopes of work and levels of effort for Tasks 1 and 4. 5. Copies of QSSI invoices bearing SERVICE POP dates beginning January 1, 2015 whichare responsive to Mr. O’Donnell’s request.

Charlie Hayward, The Maryland Reporter

6/16/15

PIA Log 10/1/13-10/30/15



04-27-A QSSI CONTRACT: A. QSSI’s contract dated December 16, 2013, Exhibit A General Contractor Services, page 4, Deliverables, requires weekly status reports. Progress reports for the period January 1, 2015 to March 31, 2015. B. QSSI’s same contract, Attachment B, Conflict of Interest Affidavit, paragraph F, requires QSSI to promptly report actual or potential conflicts of interest to MHBE. All reports submitted to MHBE pursuant to this requirement. C. QSSI’s invoices submitted to Mr. Craig O’Donnell (#6982EH, 6982FH, and 6982GH) demonstrate that Optum is performing 100% of the work on Tasks 1 and 4, from inception through December 31, 2014. The prime contractor QSSI has not worked on any tasks. While Optum is an authorized subcontractor to QSSI, I don’t understand the basis for a subcontractor having no contract privity with MHBE to send invoices to MHBE directly (rather than sending invoices to the prime contractor, QSSI) unless there is a provision for doing so in QSSI’s contract. Please send the contract authority for Optum to invoice MHBE directly rather than QSSI. D. QSSI’s December 16 contract, paragraph 26 states that QSSI’s work under the contract “does not involve (1) carry(ing) out one or more responsibilities of the Exchange” as that term is used in 42 U.S.C §18031(f)(3) and 45 CFR § 155.110, or (2) any of the functions described in 45 CFR §§ 155.210, 155.215 (2013). Legal opinion and any document supporting this interpretation. E. QSSI’s same contract, Exhibit C is QSSI’s OCI Disclosure and Mitigation Plan. The plan describes controls under the purview of QSSI pertaining to ”Information Firewall,” “Impaired Objectivity,” and “Biased Ground-rules.” These are QSSI’s controls, because QSSI cannot bind subcontractors comprised of it’s parent OptumInsight, Inc. or its parent’s parent Optum. (a) Optum’s OCI Disclosure and Mitigation Plan. (b) Optum Insight Inc’s OCI Disclosure and Mitigation Plan. F. QSSI’s same contract, Exhibit C, section captioned Impaired Objectivity provides that “MHBE personnel will closely supervise the work that the QSSI team performs under this contract.” (a) Documentation of any supervision standards, instructions and compliance controls issued by MHBE to MHBE staff or contractor staff who are involved with supervising the QSSI team, to include QSSI subcontractors. (b) Documentation of any OCI-related training provided to MHBE and contractor staff that oversee QSSI.

Charlie Hayward, The Maryland Reporter

6/16/2015

05-19-A I am requesting a copy of the original signed contract between the Maryland Health Benefit Exchange (MHBE) and Noridian Administrative Services for Phase 1A of the “Support Maryland Health Benefit Exchange to Implement the Affordable Care Act”. This contract relates to solicitation number DHMSO294031 and was approved by the MHBE Board in its meeting on February 14, 2012. I have a particular need to know the date of the signature by Noridian Administrative Services, so I would like a copy of the signed contract.

Paul von Ebers, Prospective Health, LLC

5/28/2015

05-26-A Furnish all emails to, from and cc'ing Joshua Sharfstein among board members and/or staff members, including attorneys, which date from August and September, 2014, and which include any of the search terms "Open Meetings Act," "OMA," "compliance board," OMCB, or "opinion" - in either the subject or message.Kindly provide the email referenced in minutes of Sept. 30, 2014 and any replies by any staff or board members: "Dr. Sharfstein stated that the OMCB Opinion would be provided to the Board members by email." These relate to OMCB Opinions issued on July 30, 2014 and September 18, 2014.


06-01-A I hereby request a copy of the following documents identified to MDM0031014269 / MARYLAND HEALTH BENEFIT EXCHANGE INDEPENDENT VERIFICATION AND VALIDATION SERVICES: Contract and winning proposal. Agency scoring and evaluation sheets

Rose Santos, FOIA Group, Inc.,

6/16/2015

PIA Log 10/1/13-10/30/15



06-01-B Please send copies of the reports required to be sent to HHS pursuant to 45 CFR §155.1200 (b) and (c). The material I am requesting includes but is not limited to:1. Financial statements presented in accordance with GAAP (Generally Accepted Accounting Principles).2. An annual external audit report issued by an independent qualified auditing entity which follows GAGAS (Generally Accepted Governmental Auditing Standards).

Charlie Hayward 6/15/2015

06-03-A My request is for a copy of all invoices that have been sent to CSC related to the MMIS contract (#M00B2400230). The request is only for the invoices and does not need to include any of the proposals or contract.

Miles Crow, HIMSS Analytics Referred to DHMH

06-05-A I would like to request the following:1) Any electronic communications among members of the Maryland Health Benefit Exchange Board including the words “Medicaid redetermination” or “Medicaid redeterminations” since February 15, 2015 up to and including the date of this request. 2) Any electronic communications between MHBE staff members and members of the Capital Region Health Connector including the words “Medicaid redetermination” or “Medicaid redeterminations” since February 15, 2015 up to and including the date of this request.

Rebecca Guterman, Montgomery County Sentinel

8/20/2015

06-10-A Unsubsidized premiums for tobacco users and non-users for all bronze-level plans across all rating areas and ages for 2014 and 2015.

William L. Schpero, Lawrence B. Brown, Health Policy and Management, Yale University

7/20/2015

06-22-A Provide the results of the online survey that Maryland Health Connection users are transferred to when they log out. We would like the survey results for Montgomery and Prince George’s County survey participants.

Melody Kelemu, Ben Turner, Hannah Legesse, Primarycarecoalition.org

7/14/2015

07-23-A Approved board meeting minutes for June 16 or June 25 on the website. Please provide them by email. Craig O'Donnell 7/24/2015

PIA Log 10/1/13-10/30/15



08-03-A 1. Operational Advance Planning Documents, showing the Medicaid cost allocation plans, for Medicaid services provided by the Exchange during 2014, 2015, and 2016 if available.2. List of employee positions with actual/budgeted salaries for 2014, 2015 and future years (if available). No names are needed. Please indicate which area they work in. I.e. IT, call center, finance, etc.3. Salary surveys done by the Exchange or by outside organizations for the Exchange.4. Copy of the contract with the vendor that built the Exchange platform.5. Copy of the contract with the vendor that maintains the Exchange platform.6. Copy of the call center contracts, if applicable.7. Fixed and variable call center costs for 2014 and 2015. Budgeted call center costs for future years if available. (Fixed costs are those that are not affected by call volume, such as IT costs, permanent employees/CSRs or baseline vendor services. Variable costs are those affected by changes in call volume, such as temporary CSRs.)8. Actual and budgeted costs for the Exchange, including IT system building/enhancements, IT maintenance, and payroll for 2014 and 2015 and future years, if available.9. Copies of contracts or agreements made with other state exchanges or the federal exchange.10. Number of enrollees in Medicaid and the Qualified Health Plans for 2014 and 2015 at the end of open enrollment and any special enrollments, with dates. Please also provide effectuated enrollment numbers.11. Employee contact information for questions related to IT, the call center, payroll and Medicaid cost allocation.12. How are customers re-enrolled into Medicaid and Qualified Health Plans? Are they automatically enrolled or do they have to re-enroll each year?13. Do you have statistics or reports that describe website improvements you have made that resulted in less call center volume? Are you aware of any related studies on other exchanges?

Melissa Wade, CGAP WA State Auditor's Office

9/21/2015

08-19-A A copy of the marketing plan for year three open enrollment that was put together by GMMB as part of the contract on Aug 18, 2015.

Robert Axelrod, Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc.

9/24/2015

08-20-A I'm requesting the audit report for MHBE's "Audit Services Contract" RFP and the accompanying financial statements and MD&A (Management Discussion and Analysis) if an MD&A was issued.

Charlie Hayward 9/21/2015

08-20-B Plan enrollment broken out by the four Maryland rating areas (or by county if that is easier to extract). As an example, I would like to know how the 31,665 who chose the plan BlueChoice HSA Silver $1,300 were divided among the four rating areas. If the same enrollment data are available for 2014, provide that as well.

Evan Saltzman, Wharton School of Business, University of Pennsylvania

10/13/2015

09-02-A MHC dental enrollment data (by county). Dourakine Rosarion, Montgomery County Dept. of Health and Human Services

9/21/2015

09-22-A Request a copy of the following documents identified to MDM0031006966: all amendments to this contract with Maximus.

Rose Santos, FOIA Group, Inc. 9/24/2015

PIA Log 10/1/13-10/30/15



10-06-A 1. The GAO “survey” undertaken by the U.S. Government Accountability Office (“GAO”) on or between September 30, 2014 and November 19, 2014 in connection with its preparation of Report No. GAO-15-527, State Health Insurance Marketplaces, Issued on September 2015 (the “Report”), and all responses to that survey provided by representatives of the State or MarylandHealth Benefit Exchange (Maryland Health Connection).2. All comments or responses provided by representatives of the State or Maryland Health Benefit Exchange (Maryland Health Connection) in response to excerpts from the Report provided by GAO before final issuance of the Report.3. Any document that constitutes, reflects, or comments upon a written or oral communication between GAO and representatives of the State or Maryland Health Benefit Exchange (MarylandH lth C ti ) di th bj t tt f th R t

Noah W. Cort, Orrick, Herrington & Sutcliffe LLP

9/21/2015

10-16-A Standing Advisory Committee minutes from Oct. 2014 to date. Craig O'Donnell 10/26/201510-22-A A list of immediately available documents from MHBE. Craig O'Donnell In progress10-29-A Under Maryland’s Public Information Act I am requesting a copy of the information contained in my electronic file at the Maryland Health

Exchange call center database or whichever database the information is contained in.To clarify, I would like a copy of the correspondence log, call ticket numbers, notes entered into the system with reference to what was done on my application, notes on what was said in phone conversations, notes on interoffice communication regarding my file or phone correspondence, notes on what the call center operators entered with regards to conversations with me and my wife. Notes on what was entered in to the system with regards to what I said on the phone to agents.I would like copies of any emails, memos, or other correspondence relating to my file, me, my wife, my policy that were sent by anyone at Maryland Health Connection. This includes correspondence or communications that were sent to or sent by supervisors, managers, team leads, call center agents, staff, employees or others between September 1, 2014 and October 28, 2015. I would like all of the correspondence that was sent to or sent from them.I would also like any information or correspondence that was sent to the Maryland Insurance Commissioners Office or received from them that references my application, my policy, me, or my file.This request does not include documents that are accessible via the Maryland Health Connection website where the user can access and download documents, but deals primarily with MHC's internal processing or application tracking system and call log.

Request for consumer's own file.

In progress