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7/29/2019 Phool Chand Present
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Presented by
PHOOLCHAND
MBA Ist SEM
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Human factors is an area of Psychology thatfocus on a different topics includingergonomics , workplace safety , Human error ,
Human Behavior , Product Design , HumanCapability and Human computer interaction .
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Organizational Behavior
IndividualsBehavior Group Behavior
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1. Attitudes
evaluative statements- favorable orunfavorable concerning objects, people or
events. Cognitive component
Affective component
Behavioral component
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2. Personality
the unique combination of emotional,thought and behavioral patterns that affects
how a person reacts and interacts with others.3. Perception
the process of organizing and
interpreting sensory impression in order togive meaning to the environment .
4. Learning
any relatively permanent change inbehavior that occur as a result of experience .
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Multiplicity of roles
Individual dignity
Disability
Communication system
Individual difference
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A general term applying to the entireclass of drives , desires , needs , wishes andsimilar forces .
-Cannice & koontz The effort to satisfy needs, overcome
obstacles or to reach goals should be calledmotivation.
- Henry Clay Smith
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the process by which a persons effort areenergized , directed and sustained towardattaining a goal .
--- Robbins & Coulter
Energy
DirectionPersistence
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Performance = f(ability, motivation)
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Positivemotivation towards a goal.
give a presentation I really want to give
and you get mark a presentation
Extrinsic IntrinsicSomeone want Give a presentation I really dont want to you want to
you to do it . or you are fired. give presentation. do it.
Negative
motivation away from goal
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Intrinsic motivation
Extrinsic motivation
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Intrinsic motivation is that which is
inherently pleasurable.
Intrinsic motivation is doing what wewant.
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1. Acceptance2. Curiosity3. Eating4. Family5. Honor6. Idealism7. Independence8. Physical activity9. Power10. Romance11.
Saving12. Social contact13. Status14. Tranquility15. Vengeance16. order
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extrinsic motivation is doing somethingto get something else.
Extrinsic motivation is that which is not
inherently pleasurable.
EX. Money
Crowd in stadium Coercion and threat of punishment Trophies competion
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Humanbeing
6Reassessneeds
deficiencies
1
identifiesneeds
3
Engage in goalDirectedbehavior
4performs
5
Receive eitherRewardor punishment
2Search for way tosatisfy the needs
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Physiologicalneeds
Psychologicalneeds
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Physiologicalneeds
Biologicalneeds
Safetyneeds
Ex: food, drink, air, sleepRest, nursing, avoiding heat,
Avoiding cold, shelter.
Ex: security and protection
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Physiologicalneeds
Socialneeds
Esteemneeds
Selfactualization
needs
Ex: self respect,achievement;Status, recognition &attention
Ex: growth, achieving one sPotential, self fulfillment.
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PsychologicalRewards
Primary Rewards SecondaryRewards
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Organizational Rewards
Membership
& Seniority
Task
Performance CompetencyJob Status
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Self Motivation is the ability to motivateyourself , to find a reason and the necessarystrength to do something , without the need of
being influenced to do so by another person .Working in a careful and consistent mannerwithout give up .
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Motivated employees are always looking forbetter ways to do a job .
A motivated employee generally is more
quality oriented . Highly Motivated worker are more productive
than apathetic workers .
Motivation as a concept represent a highlycomplex phenomena that affects , and isaffected by a multitude of factors in theorganizational milieu .
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Cross cultural challenge .
Diverse workforce .
Motive can only be inferred , but not seen .
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Managementby Stephen P. Robbins and Marry Coulter
Management
by Heinz Weihrich , Mark V. Cannice & haroldKoontz
Human Resource Managementby K. Aswathappa
Introduction to Psychologyby Melvin H marx
www. Google.com
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