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APM MONTHLY PHONE SHOP REPORT

Telephone technique questions pertaining to the person shopped:

1. Did the person answer the phone after the second ring?

2. Did the person identify the name of the community?3. Did the person introduce himself or herself clearly?

4. Did the person ask you what size apartment is needed?

5. Did the person ask what date you needed the apartment?

6. Did the person ask you how many people would occupy the apartment?

7. Did the person get your name and use it to personalize the conversation?

8. Did the person get your mailing address?

9. Did the person get your phone number?

10. Did the person ask you how you found out about the community?

11. Did the person ask why you are moving?

12. Did the person ask what features you are looking for in your new home?13. Did the person ask who your current employer is and what your occupation is?

14. Did the person ask you if you had any pets?

15. Did the person talk about the community(16) and apt features(17) before giving the price?

16. Were you told about the Apartment features?

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services?

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's?

(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today?

20. Did the person offer you directions to the property?

21. Did the person create a sense of urgency to visit or lease?

22. Was the call tracked?

SCORE

100 = Outstanding Job

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99 - 90 = Average APM shop

89 - 80 = Below average APM shop

79 - 71 = Unsatisfactory

70 and Below = Fail

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Name:

Property: Northwind Marketplace Glenbrooke Cedarwest

Date:

Yes (3)

Yes (3)Yes (3)

Yes (3)

Yes (3)

Yes (3)

Yes (3)

Yes (5)

Yes (5)

Yes (3)

Yes (3)

Yes (3)

Yes (3)

Yes (3)

Yes (10)

Yes (10)

Yes (10)

Yes (5)

Yes (3)

Yes (3)

Yes (3)

Yes (10)

TOTAL 0 0 0 0

Notes:

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Autumn Run Woodmark Silver Springs Teton Grand Oaks Avalon

0 0 0 0 0 0

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7/54

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8/54

Columbia Trails Laguna Eaglewood Capitol Place Brooks Land.

0 0 0 0 0

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9/54

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10/54

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11/54

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Dakota Sierra Meadows Tierra Pt.

Average0 0 0 0 0

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APM MONTHLY PHONE SHOP REPORT - FEBRUARY 2010 Name: Dua

Caller was "Sara Foster" Property: Northw

Telephone technique questions pertaining to the person shopped: Date: 2/9/20

1. Did the person answer the phone after the second ring? Yes (3) 3

2. Did the person identify the name of the community? Yes (3) 3

3. Did the person introduce himself or herself clearly? Yes (3) 3

4. Did the person ask you what size apartment is needed? Yes (3) 3

5. Did the person ask what date you needed the apartment? Yes (3) 3

6. Did the person ask you how many people would occupy the apartment? Yes (3) 3

7. Did the person get your name and use it to personalize the conversation? Yes (3) 38. Did the person get your mailing address? Yes (5) 0

9. Did the person get your phone number? Yes (5) 5

10. Did the person ask you how you found out about the community? Yes (3) 3

11. Did the person ask why you are moving? Yes (3) 3

12. Did the person ask what features you are looking for in your new home? Yes (3) 3

13. Did the person ask who your current employer is and what your occupation is? Yes (3) 3

14. Did the person ask you if you had any pets? Yes (3) 3

15. Did the person talk about the community(16) and apt features(17) before giving the price? Yes (10) 10

16. Were you told about the Apartment features? Yes (10) 10

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services? Yes (10) 10

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's? Yes (5) 5

(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today? Yes (3) 3

20. Did the person offer you directions to the property? Yes (3) 3

21. Did the person create a sense of urgency to visit or lease? Yes (3) 3

22. Was the call tracked? Yes (10) 10

TOTAL 95

Notes:

SCORE

100 = Outstanding Job

99 - 90 = Average APM shop

89 - 80 = Below average APM shop

79 - 71 = Unsatisfactory

70 and Below = Fail

APM MONTHLY PHONE SHOP REPORT - FEBRUARY 2010 Name: Tam

Caller was "Sara Foster" Property: Eaglew

Telephone technique questions pertaining to the person shopped: Date: 2/11/2

1. Did the person answer the phone after the second ring? Yes (3) 3

2. Did the person identify the name of the community? Yes (3) 3

3. Did the person introduce himself or herself clearly? Yes (3) 3

4. Did the person ask you what size apartment is needed? Yes (3) 35. Did the person ask what date you needed the apartment? Yes (3) 3

6. Did the person ask you how many people would occupy the apartment? Yes (3) 3

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APM MONTHLY PHONE SHOP REPORT Name: V

Property: Nor

Telephone technique questions pertaining to the person shopped: Date: 3/1

1. Did the person answer the phone after the second ring? Yes (3)

2. Did the person identify the name of the community? Yes (3)

3. Did the person introduce himself or herself clearly? Yes (3)

4. Did the person ask you what size apartment is needed? Yes (3)

5. Did the person ask what date you needed the apartment? Yes (3)

6. Did the person ask you how many people would occupy the apartment?Yes (3)

7. Did the person get your name and use it to personalize the conversation? Yes (3)

8. Did the person get your mailing address? Yes (5)

9. Did the person get your phone number? Yes (5)

10. Did the person ask you how you found out about the community? Yes (3)

11. Did the person ask why you are moving? Yes (3)

12. Did the person ask what features you are looking for in your new home? Yes (3)

13. Did the person ask who your current employer is and what your occupation is? Yes (3)

14. Did the person ask you if you had any pets? Yes (3)

15. Did the person talk about the community(16) and apt features(17) before giving the price? Yes (10)

16. Were you told about the Apartment features? Yes (10)

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services? Yes (10)

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's? Yes (5)(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today? Yes (3)

20. Did the person offer you directions to the property? Yes (3)

21. Did the person create a sense of urgency to visit or lease? Yes (3)

22. Was the call tracked? Yes (10)

TOTAL

Notes:

SCORE

100 = Outstanding Job

99 - 90 = Average APM shop

89 - 80 = Below average APM shop

79 - 71 = Unsatisfactory

70 and Below = Fail

APM MONTHLY PHONE SHOP REPORT Name: Ta

Property: Eag

Telephone technique questions pertaining to the person shopped: Date: 3/1

1. Did the person answer the phone after the second ring? Yes (3)

2. Did the person identify the name of the community? Yes (3)3. Did the person introduce himself or herself clearly? Yes (3)

4. Did the person ask you what size apartment is needed? Yes (3)

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APM MONTHLY PHONE SHOP REPORT Name: Vivian

Property: Northwin

Telephone technique questions pertaining to the person shopped: Date: 4/27/201

1. Did the person answer the phone after the second ring? Yes (3) 3

2. Did the person identify the name of the community? Yes (3) 3

3. Did the person introduce himself or herself clearly? Yes (3) 3

4. Did the person ask you what size apartment is needed? Yes (3) 3

5. Did the person ask what date you needed the apartment? Yes (3) 3

6. Did the person ask you how many people would occupy the apartment? Yes (3) 3

7. Did the person get your name and use it to personalize the conversation? Yes (3) 3

8. Did the person get your mailing address? Yes (5) 5

9. Did the person get your phone number? Yes (5) 5

10. Did the person ask you how you found out about the community? Yes (3) 3

11. Did the person ask why you are moving? Yes (3) 3

12. Did the person ask what features you are looking for in your new home? Yes (3) 3

13. Did the person ask who your current employer is and what your occupation is? Yes (3) 3

14. Did the person ask you if you had any pets? Yes (3) 3

15. Did the person talk about the community(16) and apt features(17) before giving the price? Yes (10) 10

16. Were you told about the Apartment features? Yes (10) 10

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services? Yes (10) 10

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's? Yes (5) 0

(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today? Yes (3) 0

20. Did the person offer you directions to the property? Yes (3) 321. Did the person create a sense of urgency to visit or lease? Yes (3) 3

22. Was the call tracked? Yes (10) 10

TOTAL 92

Notes: Great job

SCORE100 = Outstanding Job

99 - 90 = Average APM shop

89 - 80 = Below average APM shop

79 - 71 = Unsatisfactory

70 and Below = Fail

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APM MONTHLY PHONE SHOP REPORT Name: Duane

Property: Northwind

Telephone technique questions pertaining to the person shopped: Date: 5/1/2010

1. Did the person answer the phone after the second ring? Yes (3) 3

2. Did the person identify the name of the community? Yes (3) 3

3. Did the person introduce himself or herself clearly? Yes (3) 3

4. Did the person ask you what size apartment is needed? Yes (3) 3

5. Did the person ask what date you needed the apartment? Yes (3) 3

6. Did the person ask you how many people would occupy the apartment? Yes (3) 3

7. Did the person get your name and use it to personalize the conversation? Yes (3) 3

8. Did the person get your mailing address? Yes (5) 0

9. Did the person get your phone number? Yes (5) 5

10. Did the person ask you how you found out about the community? Yes (3) 3

11. Did the person ask why you are moving? Yes (3) 312. Did the person ask what features you are looking for in your new home? Yes (3) 3

13. Did the person ask who your current employer is and what your occupation is? Yes (3) 3

14. Did the person ask you if you had any pets? Yes (3) 3

15. Did the person talk about the community(16) and apt features(17) before giving the price? Yes (10) 10

16. Were you told about the Apartment features? Yes (10) 10

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services? Yes (10) 10

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's? Yes (5) 0

(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today? Yes (3) 3

20. Did the person offer you directions to the property? Yes (3) 3

21. Did the person create a sense of urgency to visit or lease? Yes (3) 3

22. Was the call tracked? Yes (10) 10

TOTAL 90

Notes:

SCORE

100 = Outstanding Job

99 - 90 = Average APM shop

89 - 80 = Below average APM shop

79 - 71 = Unsatisfactory

70 and Below = Fail

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APM MONTHLY PHONE SHOP REPORT Name: Duane

Property: Northwind

Telephone technique questions pertaining to the person shopped: Date: 6/10/2010

1. Did the person answer the phone after the second ring? Yes (3) 3

2. Did the person identify the name of the community? Yes (3) 3

3. Did the person introduce himself or herself clearly? Yes (3) 3

4. Did the person ask you what size apartment is needed? Yes (3) 3

5. Did the person ask what date you needed the apartment? Yes (3) 3

6. Did the person ask you how many people would occupy the apartment? Yes (3) 3

7. Did the person get your name and use it to personalize the conversation? Yes (3) 3

8. Did the person get your mailing address? Yes (5) 5

9. Did the person get your phone number? Yes (5) 5

10. Did the person ask you how you found out about the community? Yes (3) 311. Did the person ask why you are moving? Yes (3) 3

12. Did the person ask what features you are looking for in your new home? Yes (3) 3

13. Did the person ask who your current employer is and what your occupation is? Yes (3) 3

14. Did the person ask you if you had any pets? Yes (3) 3

15. Did the person talk about the community(16) and apt features(17) before giving the price? Yes (10) 10

16. Were you told about the Apartment features? Yes (10) 10

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services? Yes (10) 10

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's? Yes (5) 5

(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today? Yes (3) 3

20. Did the person offer you directions to the property? Yes (3) 321. Did the person create a sense of urgency to visit or lease? Yes (3) 3

22. Was the call tracked? Yes (10) 10

TOTAL 100

Notes: GREAT JOB

SCORE

100 = Outstanding Job

99 - 90 = Average APM shop

89 - 80 = Below average APM shop

79 - 71 = Unsatisfactory

70 and Below = Fail

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APM MONTHLY PHONE SHOP REPORT

Telephone technique questions pertaining to the person shopped:

1. Did the person answer the phone after the second ring?

2. Did the person identify the name of the community?3. Did the person introduce himself or herself clearly?

4. Did the person ask you what size apartment is needed?

5. Did the person ask what date you needed the apartment?

6. Did the person ask you how many people would occupy the apartment?

7. Did the person get your name and use it to personalize the conversation?

8. Did the person get your mailing address?

9. Did the person get your phone number?

10. Did the person ask you how you found out about the community?

11. Did the person ask why you are moving?

12. Did the person ask what features you are looking for in your new home?13. Did the person ask who your current employer is and what your occupation is?

14. Did the person ask you if you had any pets?

15. Did the person talk about the community(16) and apt features(17) before giving the price?

16. Were you told about the Apartment features?

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services?

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's?

(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today?

20. Did the person offer you directions to the property?

21. Did the person create a sense of urgency to visit or lease?

22. Was the call tracked?

SCORE

100 = Outstanding Job

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99 - 90 = Average APM shop

89 - 80 = Below average APM shop

79 - 71 = Unsatisfactory

70 and Below = Fail

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Jennifer Jennifer Billy Kristen Veronica Marina

Autumn Run Woodmark Silver Springs Teton Grand Oaks Avalon

7/27/2010 7/26/2010 7/20/2010 7/21/2010 7/19/2010 7/20/2010

3 3 3 3 3 3

3 3 3 3 3 33 3 3 3 3 3

3 3 3 3 3 3

3 3 3 3 3 3

3 3 3 3 3 3

3 3 3 3 3 3

5 0 5 0 5 5

0 5 5 5 5 5

3 3 0 3 3 3

3 3 3 3 3 3

3 3 3 3 3 33 3 3 3 3 3

3 3 3 3 3 3

10 10 0 0 10 10

10 10 0 0 10 10

10 10 0 10 10 10

5 0 5 0 5 0

3 3 3 0 3 3

0 3 3 3 3 3

0 3 3 3 3 3

10 10 10 0 10 10

89 90 67 57 100 95

Nice job FAIL-TERMINATE GREAT JOB Nice job

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Camille Tracy Nicky Erica Angie

Columbia Trails Laguna Eaglewood Capitol Place Brooks Land.

7/22/2010 7/26/2010 7/22/2010 7/28/2010 7/28/2010

3 3 3 3 3

3 3 3 3 33 3 3 3 3

3 3 3 3 3

3 3 3 3 3

3 3 3 3 3

3 3 3 3 3

0 0 5 0 5

5 5 5 5 5

3 0 3 0 0

3 0 3 3 3

3 3 3 3 33 0 3 3 3

3 3 3 3 3

10 10 0 10 10

10 10 5 10 10

10 10 5 10 10

5 5 5 5 5

3 3 3 3 3

3 0 3 0 3

3 0 3 0 3

10 0 10 0 10

95 70 80 76 97

Nice job Training 8/2/10 Nice job

Do not ask"Can I tell you

about theapartment

andcommunity."What if they

say no?

Did not tellenough aboutapartment and

community.

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Samanthia Tara Amy Thalia Amanda

River Trail Addison Greens Highlands Sterling Pt. Monticello

7/5/2010 7/27/2010 7/14/2010 7/28/2010 7/24/2010

3 3 3 3 3

3 3 3 3 33 3 3 3 3

3 3 3 3 3

3 3 3 3 3

3 3 3 3 3

3 3 3 3 3

5 0 0 5 5

5 5 5 5 5

0 3 0 3 3

3 3 3 0 3

3 3 3 3 33 3 3 3 3

3 3 3 3 3

0 10 0 0 10

10 10 10 0 10

0 10 0 10 10

0 0 0 5 5

3 3 0 3 3

3 3 0 3 3

0 3 0 3 0

5 0 10 10 10

64 80 58 77 97

Training 7/29/10 Nice job

Tracked asapartments.com should

be apartment guide.FAIL-TERMINATE

FAIL-TERMINATE

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Lara Jeremy Danielle Ileana

Dakota Sierra Meadows Tierra Pt.

7/27/2010 7/19/2010 7/26/2010 7/19/2010

3 3 3 3

3 3 3 33 3 3 3

3 3 3 3

3 3 3 3

3 3 3 3

3 3 3 3

5 5 5 5

5 5 5 5

3 3 3 3

3 3 3 3

3 3 3 33 3 3 3

3 3 3 3

10 10 10 10

10 10 10 10

10 10 10 10

5 5 5 5

3 3 3 3

3 3 3 3

3 3 3 3

10 10 10 10 Average100 100 100 100 83

GREAT JOB GREAT JOB GREAT JOB GREAT JOB

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APM MONTHLY PHONE SHOP REPORT

Telephone technique questions pertaining to the person shopped:

1. Did the person answer the phone after the second ring?

2. Did the person identify the name of the community?3. Did the person introduce himself or herself clearly?

4. Did the person ask you what size apartment is needed?

5. Did the person ask what date you needed the apartment?

6. Did the person ask you how many people would occupy the apartment?

7. Did the person get your name and use it to personalize the conversation?

8. Did the person get your mailing address?

9. Did the person get your phone number?

10. Did the person ask you how you found out about the community?

11. Did the person ask why you are moving?

12. Did the person ask what features you are looking for in your new home?13. Did the person ask who your current employer is and what your occupation is?

14. Did the person ask you if you had any pets?

15. Did the person talk about the community(16) and apt features(17) before giving the price?

16. Were you told about the Apartment features?

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services?

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's?

(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today?

20. Did the person offer you directions to the property?

21. Did the person create a sense of urgency to visit or lease?

22. Was the call tracked?

SCORE

100 = Outstanding Job

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99 - 90 = Average APM shop

89 - 80 = Below average APM shop

79 - 71 = Unsatisfactory

70 and Below = Fail

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Name: Vivian Vanessa Annette Kay

Property: Northwind Marketplace Glenbrooke Cedarwest

Date: 8/26/2010 8/26/2010 8/30/2010 8/26/2010

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (3) 0 3 3 3

Yes (3) 3 3 3 3

Yes (5) 0 5 0 5

Yes (5) 5 5 5 5

Yes (3) 0 3 3 3

Yes (3) 3 3 3 3

Yes (3) 3 3 0 3Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (10) 10 10 0 10

Yes (10) 10 10 0 10

Yes (10) 10 10 10 10

Yes (5) 0 5 0 5

Yes (3) 0 3 3 3

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (10) 10 10 10 10

TOTAL 81 100 67 100

Notes: GREAT JOB! GREAT JOB!Did not invite out

today.

Annette did notcontrol the

conversation, toldprice before talkingabout apartment and

community.

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Tammy Jennifer Ciara Tonya

Autumn Run Woodmark Silver Springs Teton

8/19/2010 8/31/2010 8/23/2010 8/31/2010

3 3 3 3

3 3 3 33 3 3 3

3 3 3 3

3 3 3 3

3 3 3 3

3 3 3 3

5 5 5 0

0 5 5 5

3 3 3 3

3 3 3 3

3 3 3 30 3 3 3

3 3 3 3

0 10 10 0

0 10 10 10

10 10 10 0

5 5 0 0

3 3 0 3

3 3 3 3

3 3 3 0

10 10 10 10

72 100 92 67

GREAT JOB!!

Sounded greaton the phonejust missed afew items, tell

about theapartment!

Did not ask aboutcoming in today

I called her as there were no recordedcalls. (Nancy) She did wonderful and told

about apartment and then just told theprice without talking about the

community. She was nice, asked if I hadany other questions so I asked about

WST. She answered and I kind of waitedto see if she was going to continue butthat was it. We set time to see appt for

tomorrow at 10am.

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Ranay Samantha Tara Jessica Morgan

Brooks Land. River Trail Addison Greens Highlands Sterling Pt.

8/17/2010 8/11/2010 8/28/2010 8/20/2010 8/17/2010

3 3 3 3 3

3 3 3 3 33 3 3 3 3

3 3 3 3 3

3 3 3 3 3

3 0 3 3 3

3 3 3 3 3

5 0 5 0 5

5 5 5 5 5

3 0 3 3 3

3 3 3 3 3

3 3 3 3 33 3 3 3 3

0 3 3 3 3

10 0 10 10 10

10 10 10 10 10

10 0 10 10 10

5 0 5 0 5

3 0 3 3 3

3 0 3 0 3

3 0 3 0 3

10 0 10 10 10

97 45 100 84 100

Nice job GREAT JOB!! GREAT JOB!

Did not invite today, toldprice before talkingabout community.

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Racquel Amber Jeremy Lauren Ileana

Monticello Dakota Sierra Meadows Tierra Pt.

8/20/2010 8/16/2010 8/30/2010 8/26/2010 8/26/2010

3 3 3 3 3

3 3 3 3 33 3 3 3 3

3 3 3 3 3

3 3 3 3 3

3 3 3 3 3

3 3 3 3 3

5 5 5 5 5

5 5 5 5 5

3 3 3 3 3

3 3 3 3 3

3 3 3 3 33 3 3 3 3

3 3 3 3 3

10 10 10 10 10

10 10 10 10 10

10 10 10 10 10

5 5 5 5 5

3 3 3 3 3

3 3 3 3 3

3 3 3 3 3

10 5 10 10 10 Average100 95 100 100 100 88

GREAT JOB! GREAT JOB! GREAT JOB! GREAT JOB!

Rentals.com isapartmentguide.com

please track asapartmentguide

8/8/2019 Phone Shop Report 2010

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APM MONTHLY PHONE SHOP REPORT

Shopper was "Stephanie Collins"

Telephone technique questions pertaining to the person shopped:

1. Did the person answer the phone after the second ring?

2. Did the person identify the name of the community?3. Did the person introduce himself or herself clearly?

4. Did the person ask you what size apartment is needed?

5. Did the person ask what date you needed the apartment?

6. Did the person ask you how many people would occupy the apartment?

7. Did the person get your name and use it to personalize the conversation?

8. Did the person get your mailing address?

9. Did the person get your phone number?

10. Did the person ask you how you found out about the community?

11. Did the person ask why you are moving?

12. Did the person ask what features you are looking for in your new home?13. Did the person ask who your current employer is and what your occupation is?

14. Did the person ask you if you had any pets?

15. Did the person talk about the community(16) and apt features(17) before giving the price?

16. Were you told about the Apartment features?

(ex: were you painted a visual picture of the property using words?)

17. Were you told about the community's features, amenities and services?

(ex: were you painted a visual picture of the property using words?)

18. Were you told about the area convienence's?

(ex: were you painted a visual picture of the property using words?)

19. Did the person invite you to the property today?

20. Did the person offer you directions to the property?

21. Did the person create a sense of urgency to visit or lease?

22. Was the call tracked?

SCORE

100 = Outstanding Job

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Name: Dawn Jessica Annette Kay

Property: Northwind Marketplace Glenbrooke Cedarwest

Date: 9/16/2010 9/16/2010 9/16/2010 9/16/2010

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (5) 0 5 0 5

Yes (5) 5 5 5 5

Yes (3) 3 3 3 3

Yes (3) 0 3 3 3

Yes (3) 3 3 3 3Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (10) 10 10 10 10

Yes (10) 10 10 10 10

Yes (10) 10 10 10 10

Yes (5) 5 5 5 5

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (3) 3 3 3 3

Yes (10) 0 10 5 10

TOTAL 82 100 90 100

Notes:Should have been

tracked as CL

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Tammy Maria Billy Tayna Allison Amanda

Autumn Run Woodmark Silver Springs Teton Grand Oaks Avalon

9/16/2010 9/16/2010 9/16/2010 9/16/2010 9/16/2010 9/16/2010

3 3 3 3 3 3

3 3 3 3 3 33 3 3 3 3 3

3 3 3 3 3 3

3 3 3 3 3 3

3 3 3 3 3 3

3 3 3 3 3 3

5 5 0 0 5 5

5 5 5 5 5 5

3 3 3 3 3 3

3 3 3 0 3 3

3 3 3 3 3 33 0 3 3 3 0

3 0 3 3 3 3

10 10 0 10 10 10

10 10 10 10 10 10

10 10 10 10 10 10

5 5 5 5 5 5

3 3 3 3 3 3

3 3 3 3 3 3

3 3 3 3 3 0

10 10 0 10 10 10

100 94 75 92 100 94

Told price beforetelling about

community, did nottrack.

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Elise Amanda Shawna Erica Renee

Columbia Trails Laguna Eaglewood Capitol Place Brooks Land.

9/16/2010 9/16/2010 9/16/2010 9/16/2010 9/16/2010

3 3 3 3 3

3 3 3 3 33 3 3 3 3

3 3 3 3 3

3 3 3 3 3

3 0 3 3 3

3 3 3 3 3

5 0 0 0 5

5 5 5 5 5

3 3 3 3 3

3 0 3 0 3

3 3 3 3 33 3 3 3 3

3 3 3 3 3

10 10 10 0 10

10 10 10 10 10

10 10 10 10 10

5 5 5 5 5

3 3 3 3 3

3 3 3 3 3

3 0 3 3 3

10 10 10 10 0

100 86 95 82 90

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Briana Tara Jessica Florins

River Trail Addison Greens Highlands Sterling Pt. Monticello

9/16/2010 9/16/2010 9/16/2010 9/16/2010 9/16/2010

3 3 3 3

3 3 3 33 3 3 3

3 3 3 3

3 3 3 3

3 3 3 3

3 3 3 3

5 5 5 5

5 5 5 5

3 3 0 3

3 3 0 3

3 3 3 33 3 3 3

3 3 3 3

10 10 10 10

10 10 10 10

10 10 10 10

5 5 5 5

3

3 3 3 3

0 3 0 3

0 3 3 3

0 10 0 10

87 100 81 0 100

Tried calling themat least 40 timesover the last two

days and no one isanswering.

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Amber Christi Amanda Ileana

Dakota Sierra Meadows Tierra Pt.

9/16/2010 9/16/2010 9/16/2010 9/16/2010

3 3 3 3

3 3 3 33 3 3 3

3 3 3 3

3 3 3 3

3 3 3 3

3 3 3 3

5 5 5 5

5 5 5 5

3 3 3 3

3 3 3 3

3 3 3 33 0 0 3

3 3 3 3

10 0 0 10

10 0 10 10

10 0 10 10

5 0 5 5

3 3 3 3

3 3 3 3

3 0 3 3

10 0 10 10 Average100 49 87 100 91

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