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Phone Script - Wrong Password - JAMES' MCA …jamesmcatraining.weebly.com/.../mca_phone_script.docx · Web viewPHONE SCRIPT ... You want to have this script available for you all

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qwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmrtyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqwertyuiopasdfghjklzxcvbnmqw

PHONE SCRIPT

PRINT OUT ALL OF THESE PAGES!!!You want to have this script available for you all the time whenever you’re getting someone on the phone concerning your business in MCA. Just talk to them and have a conversation with them. Let them know that you care for their success if they join.

If there’s 1 thing that will get you many sales in ANY business, it’s YOUR PHONE. Your phone is your greatest weapon, and it can do so much, ESPECIALLY with a script. The right words, with the right tonality is everything.

If you have watched all 10 of the modules of the Straight Line Persuasion System, then you know how you want to talk to prospects on the phone. You want to be:

1. Enthusiastic: Meaning don’t make the call dull and boring. Bring some excitement, some passion, smile, and use a specific tonality at a specific time.

2. Sharp as a tack: Meaning you’re very knowledgeable about the company, and what going on around you.

3. A figure of authority: Meaning you are the one who is in FULL CONTROL of the phone call. Do not let your prospect take control by them asking you questions, and you’re stomped. You’re ready for anything, and EVERYTHING!

If you haven’t watched the modules from the Straight Line Persuasion System, be sure to do that ASAP. You’ll be able to use this script much better once you study Jordan Belfort’s Straight Line Persuasion. Be on the lookout for any words that are in red. That means you use the right words, names etc, depending on what you’re saying.

When your prospects talk, LISTEN! DO NOT INTERRUPT THEM AT ALL!

BTW, just have fun doing this. Have a good time speaking to the prospects. Trust me it helps. Go to page 3 to begin using the script. The call should last 15 minutes.

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Call the prospect. If they don’t answer, leave a message. If they answer, continue.

Prospect: Hello?

You: Hi, is prospects first name there?Prospect: Yes, this is prospects first name.

You: Hi prospects first name, this is your full name calling from your state. Listen, I’m getting back to you because you requested information from me about starting your own business and I wanted to find out is that still correct.

Prospect Answers with

Yes: Ok. So am I catching you at a good time for me to chat with you for a couple of minutes?

No: Ok. Before I let you go prospects first name, you mind if I asked you a simple question? Are you saying that you’re really not looking to create additional cash-flow in your life? I mean, if you knew that you can earn a few hundred extra dollars a month working part-time, and you were absolutely convinced you can create a substantial level of income, you wouldn’t at least be curious as to what it involve?

Maybe: prospects first name, I’m only looking for people that can answer yes to that question. Are you looking to make money from home, yes or no?

If they say no, hang up!! Move on to the next person. If they say yes, continue.

You: Ok I’m going to ask you a couple of quick questions, is that alright with you?Prospect: Sure.

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*****START THE QUALIFYING QUESTIONS*****

You: Ok, so tell me a little about yourself prospects first name. What kind of person are you and what type of things you like to do?Prospect: I’m a motivated individual…

You: What are some things you are passionate about? What motivates you?Prospect: I’m passionate about…

You: What do you do for a living currently?Prospect: I work as a…

You: How long have you been doing that?Prospect: For about…

You: How many hours a week do you work at your job?Prospect: About XX hours a week.

You: How much do you make in your job right now if you don’t mind me asking?Prospect: About $_____ dollars a week.

*****GO DEEP IN THE NEXT 2 QUESTIONS*****

You: Do you think you’re being paid what you’re worth?Prospect: *DEEP ANSWER*

You: What would be your ideal place to work? What would be your dream job?Prospect: *DEEP ANSWER*

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You: Have you been self employed in the past?

Prospect answers with

Yes: Great. Tell me about it. What did you do?

No: *move on to the next question*

*****GO DEEP IN THE NEXT 3 QUESTIONS*****

You: What made you want to be involved in a business of your own? Why are you looking to be self employed?Prospect: *DEEP ANSWER*

You: Are you looking for something that’s part-time or full-time?Prospect: I want to work part-time/full-time.

You: If you had time, and income wasn’t an issue, what would be the top 3 things you would be doing right now?Prospect: *DEEP ANSWER*

You: Other than money itself, what is it exactly that you’re looking for? In other words, are you looking at working from home as a way to simply supplement your current income, or is there something more?Prospect: *VERY DEEP ANSWER*

*****KEEP THIS IN MIND*****

You want to remember everything what your prospect has told you thus far. You’re here to help them. You now know who they are, you know now as to why

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they want to work from home. Now it’s time to introduce them to the company. Go on to the next page.

You: Based on everything you just told me prospects first name, this is a perfect fit for you. What we need to do now is simply provide you some information about our company, and what we do, so you can make an inform decision as to whether or not this make sense for you. Sound fair?Prospect: Yeah, that sounds fair.

You: Great. I’ll send you the information. What’s your email address?Prospect: My email address is…

You: Alright prospects first name, be on the lookout for the email that I’ll send you. Just put in your name and email address and you’ll be able to go to the website. I’ll call you in about 30 minutes so that we can come to a solid decision and to answer any questions you may have. Ok?Prospect: Ok.

You: Great. I’ll call you back then. Take care.

*****GET OFF THE PHONE*****

Now with their email address, send them the link to your “MyMCAPro” capture page. If you don’t have one, GET ONE! In the mean time, use your created website you made on Weebly.

30 minutes later, call back the prospect. The fortune is in the follow-up.

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Prospect: Hello?

You: Hey prospects first name, this is your full name. Did you get a chance to watch the videos?

Prospect answers with

Yes: Great. What did you like best and why?

No: That’s ok. I understand sometimes life gets busy. When do you think you can do it for sure for sure?

The prospect tells you what they like best and they tell you why. Whatever they say based on the company, agree with them. Example: they like the Emergency Roadside Assistance because they like being on the safe side whenever they’re on the road.

You: I agree with you on that one. I like it for the fact that you have assistance available at all times and it’s only $40 to get started. You have any questions?

*****TURN TO PAGE 9 JUST IN CASE*****

You: Ok. Now prospects first name, let me ask you this. If you can rate yourself right now on a scale of 1-10, 1 being “I’m not interested at all” and 10 being “I’m ready to sign up”, where do you see yourself?

Prospect answers with

1-5: You’re a ___, prospects first name? Why are you a ___?

6-8: Great. Why are you a ___ prospects first name?

9-10: Excellent prospects first name. Let’s get you started.

A fter the prospect explains why they are a 1-8 depending on their answer

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1-5: Hey, not a problem prospects first name. Sounds to me that this is obviously not for you. Who do you know that maybe interested in a business like this?

6-8: Ok. What’s it going to take for you to get to a 10?

If they say 9-10, and you sign them up, then you can end the script right here, but if they say anything lower than 9, find out as to why they’re on that number.

If they say anything that is skeptical however, then it’s best that you turn to page 9 to be ready of any comments or questions that they may have after they go into your website and look at the videos explaining the company. This will also have the continuation of the script, but only use that part of the script if they have any skeptical comments or questions.

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Objections/Response

This page has all of the objections of what the prospect might say about the company or if they are skeptical, as well as the responses you want to use towards any questions or statement from the prospect. Just say these with a friendly tone.

Prospect: Is this is pyramid scheme?

Your Answer: You mean like 1 of those things where the CEO sits at the top making all the real money and pays the supervisors and managers living wages while the real workers at the bottom works 40-70 hours a week minimum wage?

Absolutely not. If it was, I would have never joined.

MCA pays its recruiters a 200% commission. Meaning when you make TVC Matrix money they get paid $40 dollars and we get paid $80-$150 dollars, pyramid scheme not at all those things are illegal in America.

Prospect: Why I have to pay money?

Your Answer: The reason it cost money is because when you join MCA, you’re going to be getting 10%-60% savings and discounts on your Auto, Life, Legal, Health, Vacation, and Traveling cost.

The fee is for you to become a member of MCA. You have to be a member to become a recruiter for the position, but don’t worry about that once you start recruiting the money you make from that will pay for your membership fee’s every month.

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Prospect: Sounds like a scam to me/Sounds too good to be true.

Your Answer: I agree with how your feeling. I used to feel the same way, but after I did my research on the company I found out that it was 100% legit. If you like, I would be glad to prove it to you right now that the company is 100% legit. Visit YouTube right now while I’m on the phone with you, and see for yourself. Type in MCA Proof.

Prospect: I’ve seen Ethan Vanderbuilt’s video saying that it’s a scam.

Your Answer: *LOL* Let me tell you something about Ethan.

Ethan Vanderbuilt is just a close minded individual who loves to say any and all companies like MCA are scams. Why? Simply because he just loves to get views on his YouTube Channel. Now don’t get me wrong, with some of the companies, he may be right, but MCA is not a scam. If it was, I would’ve never joined and I would’ve never gotten paid. Just like you, I did my research and asked many questions before joining MCA was even conjured up in my mind.

So now let me ask you this. Who would you rather listen to? Someone who loves to state that companies like MCA is a scam or a pyramid scheme, or someone who made videos showing the world that they got paid by MCA and proves that it’s 100% legit? Don’t worry, I’ll wait… *Jeopardy theme song*

Prospect: I’m skeptical about joining/I don’t know if I’ll be able to make money.

Your Answer: What if I told you we have a system that could pretty much guarantee you success? If you follow through with our training, if you follow through with our scripts, if you follow through with learning your elevator pitch, I can guarantee you success all I’m going to need from you is to take your training seriously. What would you say to that?

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Prospect: I got to think about it.

Your Answer: Ok so let me ask you a question. Let’s say 2-6 months go by, you’re still in the same predicament as you are in today. How would you feel?

After they answer, you answer: Ok, now let me ask you this. How would you feel if you join us today, got trained up in a week, and the following week you are able to make $500-$1,000 dollars because I know you’re going to take your training seriously. How would you feel?

Prospect: I don’t have the time to talk right now.

Your Answer: And that is exactly why I called so we can get you more time. Aren’t you tired of not having time to do the things you want in life?

Prospect: I’m not good with talking to people. I’m shy.

Your Answer: That’s what everybody says in the beginning. I was the same exact way when I 1st started out. Trust me, if I can change, so can you. We have training that literally holds your hand every step of the way, and will teach you to be the best people person you can be. Just give it 1 shot. What do you have to lose? 

Prospect: I have to talk to my wife/girlfriend/mom/dad/brother/friend.

Your Answer: If your ____ is anything like my ____, they’ll support anything you support. They’re not going to tell you no. Being able to save 10%- 60% on your daily cost, and being able to make an extra $400-$800 a week in your spare time, doesn't the ideal at least sound good? Prospect: Yes it does. *Go back to the sale.*

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Prospect: I just don’t want to use my credit card to pay $40 dollars online.

Your Answer: Everybody feels that way at first. I agree with how you feel, and I would add on to that you’re going to be saving 10%-60% on your daily cost, and this is why the membership cost $40 dollars. Look at the bright side, you’ll get a lot of coverage for you and your family, and also be able to make money in the process.

Prospect: I don’t know about paying $40 dollars.

Your Answer: Ok let me ask you a question. What’s more important to you, $40 dollars, or making sure you have the potential to make $1,000 a week and spend your time doing the things you want to do, and not what some job boss owner wants you to do?

When they answer, you answer: if you’re going to base your decision off of $40 bucks, you will never be able to make a good substantial income ever in your life time, and I’m sure you and your family deserves better.

Prospect: Sales and recruiting is not for me.

Your Answer: Everybody says that at 1st. I said the same thing when I first got started, so I understand how you feel, and then I asked myself this question

I asked myself do I want to live in the middle class for the rest of my life? 76% of the middle class lives paycheck to paycheck. 1 of the only ways to get out of the middle class is by becoming a salesman.

We have training that literally holds your hand step by step, until you become the best recruiter you can be. Now I’m asking you that same question. Do you want to live in the middle class for the rest of your life?

 

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Prospect: I’m not sure about it yet.

Your Answer: Ok. I hear what you’re saying, and don’t you think it’s time you and your family finally live the life that you deserve? Wouldn’t it be great to work less, spend more time doing the things you enjoy, and make more money? Wouldn’t an extra $400-$800 a week or more help the situation you’re in now?

*****WAIT FOR YOUR PROSPECTS RESPONSE*****

Whatever they say, do whatever you must to get back on the line. They may have more questions, and that’s why it’s best that you know the company, the compensation plan and how this helped you and share your success story with them if you must.

You: Now let me ask you a question. Do you see this being helpful for you in building a substantial income?

Prospect answers with

Yes: Great. Let’s get you started.

No: Ok. Tell me why prospects first name.

Maybe: Wait a second. You mean to tell me if I gave you the training methods that gave you much traffic to your business, and having the best things to say to everyone, and you start making hundreds, or even thousands or dollars in MCA, you would just jump right into this program, right?

If they say yes after they said maybe and you ask them the question

You: Obviously you don’t know me. You just met me. Let me reintroduce myself. My name is your full name. I’m a representative of Motor Club of America, more commonly known as MCA. I pride myself on helping my clients get the best possible results.

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I’ve been in this company for 2 solid years and I plan on helping as many people as possible on making money in this program by getting my clients the exact result that they want. My business is of referrals.

And as far as our company goes, we provide helpful products that is available to you on a daily basis, as well as a compensation plan that will get you paid weekly, all in an easy payment of $40 to get started and $20 each month after that.

We have the best training and all the support you will ever need to succeed in MCA. We will literally hold your hand every step of the way, until you are successful in this company. If you take our training seriously, then I know that you can succeed with us. What do you have to lose?Prospect: I got nothing to lose.

You: You’re right. You got nothing to lose. And honestly, let me ask you a question, prospects first name. What’s the worst that can happen? Let’s say you sign up in this program, and I’m totally wrong, let’s say I prove to be an incompetent fool, what’s the worst that can possibly happen? Let’s say that you spend the $40 to join, is that really going to put you in the poor house? Especially since you can always cancel your account at anytime, just in case you don’t see this helpful for you? Honestly.Prospect: No, not really.

You: No, it’s not going to make you a poor man/woman. But on the upside, what we do for all of our new reps is that we train them with the right material right away and we take this one step at a time. We never ask our reps to do so much so soon. That’s only fair, right?Prospect: Right. That sounds fair.

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You: Now prospects first name, all I ask is this. Give me 1 shot. You give me just 1 shot here, and if I’m even half right, believe me, the only problem you’ll have is that I didn’t call you 6 months ago, and get you started then. Sound fair enough?

Prospect answers with

Yes: *Sign them up*

No: Sounds to me that this not for you. *Hang up*

*****END SCRIPT*****

Now you either got a sale or you don’t. Just remember, you can’t close with EVERYONE. There will be some people that will be just TOO close minded for them to see the benefits of being in this company, and there will be some that won’t even want to hear anything about this or any other company at all, because they’re just too weak minded. But for those who DOES see the benefits and want to join, make sure you give them the same training methods you have that made you successful.

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