DENISE M. WOOLRIDGE

Lilc30606@yahoo.com 7108 Holland Park, Lawrenceville, GA 30043 (706)286-0231

OBJECTIVES:

Seeking to obtain a responsible position as phlebotomist in a facility where knowledge and experience can be utilized as well as enhanced.

KEY SKILLS:

More than six months experience as a phlebotomist Possess excellent patient-relations skills – known for having a gentle touch and the ability

to alleviate patient anxieties. Proficiency in blood collection by venipuncture and capillary technique from patients of

all age groups, urine drug screen collections, paternity collections, breath/saliva, alcohol testing, etc.

Comprehensive understanding of compliance and safety Urine processing Proficient in glucose testing

TECHNOLOGY SUMMARY: Experienced in MS Office (Word, Excel, Outlook), Lytec Alta Point Practice Management MediSys MediNotes QuickBooks

EDUCATION:Associate of Science in Medical Billing and Coding April 2010- March 2012Colorado Technical University Colorado Springs, CO

PROFESSIONAL DEVELOPMENT:Healthcare Professionals Career Training

Performed venipunctures and skin punctures to obtain a blood sample for laboratory testing.

Prepared and organized of patient specimens for testing.

Collected urine drug screen specimens.

Delivered blood samples to various departments as required.

Handled venipuncture, electrocardiogram, urine analysis, blood testing, centrifuging and autoclaving.

Carefully followed all safety procedures during phlebotomy work

CERTIFICATION/ MEMBERSHIPS:

Member of (AAPC)NACWA Phlebotomy Certification

PROFESSIONAL EXPERIENCE:Warehouse Worker 2005- Present

Publix Supermarkets, Dacula, GA Operate an industrial powered pallet jack on a daily basis to complete my assigned task. Fill out proper form for any work performed during assigned shift. Supervised and motivated staff and management. Responsible for achieving production requirements. Loaded products onto trailers for delivery. Reported all equipment failures and malfunctions to supervisor. Operated forklifts and other heavy machinery safely.

Receptionist 2003-2005

Segmaix, Athens, GA

Customer interface; Customer resolutions. Provide administrative support to front desk. Handle multiple tasks. Working knowledge of MS Word and other Microsoft tools. Planned and coordinated logistics and materials for board meetings, committee meetings

and staff events. Created detailed expense reports and requests for capital expenditures.

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Denise M. Woolridge

Dietary Aide 2002-2005

Athens Regional Medical Center, Athens, GA

Answered and managed incoming and outgoing calls while recording accurate messages. Maintained a clean reception area, including lounge and associated areas. Obtained signatures for financial documents and internal and external invoices. Take customers order; Serve food. Train new associates. Consistently provided friendly guest service and heartfelt hospitality. Promptly and empathetically handled guest concerns and complaints.

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Denise M. Woolridge