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Philips 201B Electronic User's Manual file:///G|/manual/english/201B/index.htm [10/1/1999 4:42:54 PM]

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Page 1: Philips 201B Electronic User's Manual

 

Philips 201B Electronic User's Manual

file:///G|/manual/english/201B/index.htm [10/1/1999 4:42:54 PM]

Page 2: Philips 201B Electronic User's Manual

Safety and Troubleshooting InformationSafety Precautions and Maintenance • Troubleshooting • Regulatory Information • OtherRelated Information

Safety precautions and maintenance

WARNING: Use of controls, adjustments, or procedures other than thosespecified in this documentation may result in exposure to shock, electricalhazards, and/or mechanical hazards.

Read and follow these instructions when connecting and using your computer monitor:Disconnect the monitor from the power supply if the monitor is not to be used for an extended periodof time.

Do not attempt to remove the back cover, as you will be exposed to a shock hazard. The back covershould only be removed by qualified service personnel.

Do not place objects on top of the monitor cabinet, objects could fall into vents or cover them andprevent proper cooling of the monitor's electronic devices.

To avoid the risk of shock or permanent damage to the set, do not expose the monitor to rain orexcessive moisture.

Do not use alcohol or ammonia-based liquid to clean the monitor. If necessary, clean with a slightlydamp cloth. Disconnect the monitor from the power supply before cleaning.

When positioning the monitor, make sure the power plug and outlet are easily accessible.●

Consult a service technician if the monitor does not operate normally when operating instructions of thismanual are followed.

 

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Safety & Troubleshooting

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TroubleshootingSafety Precautions and Maintenance • Troubleshooting • Regulatory Information• Other Related Information

Common Problems

Having trouble? Something not working? Before calling for help, try these suggestions.

Having thisproblem? Check these items

No Picture

(Power LED not lit)

Make sure the Power cable is plugged into the power outlet andback of the monitor.

Power button of the monitor should be in the ON position.●

Disconnect the monitor from the power outlet for about oneminute, then re-connect the power outlet again.

The screen says "NOSIGNAL INPUT FROMINPUT A (or B)"

Make sure the computer is turned on.●

Make sure the monitor cable is properly connected to yourcomputer.

Press OK and UP knobs on front control panel simultaneous toswitch the Input Signal A/B.

Check to see if the monitor cable has bent pins.●

The screen says "NOSIGNAL INPUT"

Make sure the computer is turned on.●

Make sure the monitor cable is properly connected to yourcomputer.

Check to see if the monitor cable has bent pins.●

The screen says"FREQUENCY IS OUTOF RANGE"

Change the settings of resolution and/or refresh rate of yourcomputer. Refer to the Quick Start Guide or contact yourcomputer vender for details.

No Picture

(Power LED is amber oryellow)

The Energy Saving feature may be activated. Drag your mouseor click any keypad on your keyboard to exit Energy Savingmode.

Make sure the computer is turned on.●

Make sure the monitor cable is properly connected to yourcomputer.

Check to see if the monitor cable has bent pins.●

Press OK and UP knobs on front control panel simultaneous toswitch the Input Signal A/B. (not for all monitors)

Troubleshooting

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No Picture

(Power LED is green)

Make sure the Brightness and Contrast controls are set correctly.●

Make sure the monitor cable is properly connected to yourcomputer.

Check to see if the monitor cable has bent pins.●

The screen says"CONTROL MENU ISLOCKED" when youpress the OK knob

Press the OK knob and hold for around 15 seconds to releasethe lock.

Picture is too large or toosmall

Adjust the Horizontal Size and/or Vertical Size. Refer to the OnScreen Display chapter for details.

Edges of the picture arenot square

Refer to the Adjust Shape item in On Screen Display chapter fordetails.

Color appears blotchy

Remove any nearby magnetic objects.●

"Degauss" your monitor. Refer to the Degauss item in On ScreenDisplay chapter for details.

Face the monitor toward the East for the best picture quality.●

Missing one or morecolors

Make sure the monitor cable is properly connected to yourcomputer.

"Degauss" your monitor. Refer to the Degauss item in On ScreenDisplay chapter for details.

Check to see if the monitor cable has bent pins.●

Check the Color Temperature. Refer to the Color Temperatureitem in On Screen Display chapter for details.

Dim PictureMake sure the Brightness and Contrast controls are set correctly.●

"Degauss" your monitor. Refer to the Degauss item in On ScreenDisplay chapter for details.

Picture has double imageEliminate the use of extension cables and/or video switch box.●

Adjust Moire to zero. Refer to the Adjust Moire item in On ScreenDisplay chapter for details.

Picture is not sharp

Low down the Contrast and/or Brightness level.●

Adjust Moire to zero. Refer to the Adjust Moire item in On ScreenDisplay chapter for details.

"Degauss" your monitor. Refer to the Degauss item in On ScreenDisplay chapter for details.

Unstable picture

Increase the refresh rate of video signal at least to 75Hz. Refer tothe Quick Start Guide or contact your computer vender fordetails.

Adjust Moire to zero. Refer to the Adjust Moire item in On ScreenDisplay chapter for details.

For further assistance, refer to the Consumer Information Centers list to contact your local Philipsdistributor.

 

Troubleshooting

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Troubleshooting

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Regulatory InformationTCO'92 and TCO '99 Information • TCO Environmental Requirements • Energy StarDeclaration • Federal Communications Commission (FCC) Notice (U.S. Only) • CommissionFederale de la Communication (FCC Declaration) • EN 55022 Compliance (Czech RepublicOnly) • VCCI Class 2 Notice (Japan Only) • MOC Notice (South Korea Only) • Polish Centerfor Testing and Certification Notice • North Europe Information • BCIQ Notice (Taiwan Only) •Ergonomie Hinweis (nur Deutschland) • Philips End-of-Life Disposal • Information for UK only

Safety Precautions and Maintenance • Troubleshooting • Other Related Information

TCO'92 and TCO '99 Information

• TCO '99 : Available on 105S10, 105S15, 105B10, 107S10, 107S15, 107B10, 107P10, 109S10, 109B10,109P10, 201B10, 201B12, and 201P10.

• TCO '92 : Available on 105B13, 107B13.

Congratulations! You have just purchased a TCO '92 / '99 approvedand labeled product! Your choice has provided you with a productdeveloped for professional use. Your purchase has also contributed toreducing the burden on the environment and also to the furtherdevelopment of environmentally adapted electronics products.

Why do we have environmentally labeled computers?

In many countries, environmental labeling has become an established method for encouraging theadaptation of goods and services to the environment. The main problem, as far as computers and otherelectronics equipment are concerned, is that environmentally harmful substances are used both in theproducts and during their manufacture. Since it is not so far possible to satisfactorily recycle the majority ofelectronics equipment, most of these potentially damaging substances sooner or later enter nature.

There are also other characteristics of a computer, such as energy consumption levels, that are importantfrom the viewpoints of both the work (internal) and natural (external) environments. Since all methods ofelectricity generation have a negative effect on the environment (e.g. acidic and climate-influencingemissions, radioactive waste), it is vital to save energy. Electronics equipment in offices is often left runningcontinuously and thereby consumes a lot of energy.

What does labeling involve?

Regulatory Information

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This product meets the requirements for the TCO'99 scheme which provides for international andenvironmental labeling of personal computers. The labeling scheme was developed as a joint effort by theTCO (The Swedish Confederation of Professional Employees), Svenska Naturskyddsforeningen (TheSwedish Society for Nature Conservation) and Statens Energimyndighet (The Swedish National EnergyAdministration).

Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission of electricand magnetic fields, energy consumption and electrical and fire safety.

The environmental demands impose restrictions on the presence and use of heavy metals, brominated andchlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other things. The product mustbe prepared for recycling and the manufacturer is obliged to have an environmental policy which must beadhered to in each country where the company implements its operational policy.

The energy requirements include a demand that the computer and/or display, after a certain period ofinactivity, shall reduce its power consumption to a lower level in one or more stages. The length of time toreactivate the computer shall be reasonable for the user.

Labeled products must meet strict environmental demands, for example, in respect of the reduction ofelectric and magnetic fields, physical and visual ergonomics and good usability.

Below you will find a brief summary of the environmental requirements met by this product. The completeenvironmental criteria document may be ordered from:

TCO Development

SE-114 94 Stockholm, Sweden

Fax: +46 8 782 92 07

Email (Internet): [email protected]

Current information regarding TCO'99 approved and labeled products may also be obtained via theInternet, using the address: http://www.tco-info.com/

 

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Environmental Requirements

Flame retardants

Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their purpose isto prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer casing can consist offlame retardant substances. Most flame retardants contain bromine or chloride, and those flame retardantsare chemically related to another group of environmental toxins, PCBs. Both the flame retardants containingbromine or chloride and the PCBs are suspected of giving rise to severe health effects, includingreproductive damage in fish-eating birds and mammals, due to the bio-accumulative* processes. Flameretardants have been found in human blood and researchers fear that disturbances in fetus developmentmay occur.

The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must notcontain flame retardants with organically bound bromine or chlorine. Flame retardants are allowed in theprinted circuit boards since no substitutes are available.

Regulatory Information

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Cadmium**

Cadmium is present in rechargeable batteries and in the color-generating layers of certain computerdisplays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99requirement states that batteries, the color-generating layers of display screens and the electrical orelectronics components must not contain any cadmium.

Mercury**

Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is toxic inhigh doses. The relevant TCO'99 requirement states that batteries may not contain any mercury. It alsodemands that mercury is not present in any of the electrical or electronics components associated with thelabeled unit.

CFCs (freons)

The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the manufactureand assembly of the product. CFCs (freons) are sometimes used for washing printed circuit boards. CFCsbreak down ozone and thereby damage the ozone layer in the stratosphere, causing increased reception onearth of ultraviolet light with increased risks e.g. skin cancer (malignant melanoma) as a consequence.

Lead**

Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the nervoussystem and in higher doses, causes lead poisoning. The relevant TCO'99 requirement permits the inclusionof lead since no replacement has yet been developed.

* Bio-accumulative is defined as substances which accumulate within living organisms.

** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.

 

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Energy Star Declaration

PHILIPS

201B1*

This monitor is equipped with a function for saving energy which supports the VESA Display PowerManagement Signaling (DPMS) standard. This means that the monitor must be connected to acomputer which supports VESA DPMS to fulfill the requirements in the NUTEK specification 803299/94.Time settings are adjusted from the system unit by software. From indicated inactivity to Power SavingPosition A2, the total time must not be set to more than 70 minutes.

NUTEK VESA State LED Indicator Power Consumption

Regulatory Information

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Normal operation ON Green< 104 W (201B10)

< 112 W (201B12)Power Saving

Position A1Suspend Yellow < 7 W

Power Saving

Position A2OFF Amber < 2.8 W

As an ENERGY STAR® Partner, PHILIPS has determined that this product meetsthe ENERGY STAR® guidelines for energy efficiency.

We recommend you switch off the monitor when it is not in use for quite a long time.

 

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Federal Communications Commission (FCC) Notice (U.S. Only)

This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to Part 15 of the FCC Rules. These limits are designed to providereasonable protection against harmful interference in a residential installation. Thisequipment generates, uses and can radiate radio frequency energy and, if not installed andused in accordance with the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in aparticular installation. If this equipment does cause harmful interference to radio or televisionreception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures: 

Reorient or relocate the receiving antenna.●

Increase the separation between the equipment and receiver.●

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.●

Consult the dealer or an experienced radio/TV technician for help.●

Changes or modifications not expressly approved by the party responsible for compliancecould void the user's authority to operate the equipment.

Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a computerdevice.

To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain orexcessive moisture.

THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN

Regulatory Information

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INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.

 

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Commission Federale de la Communication (FCC Declaration)

Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques declass B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues de façonà fourir une protection raisonnable contre les interférences nuisibles dans le cadre d'uneinstallation résidentielle. CET appareil produit, utilise et peut émettre des hyperfréquencesqui, si l'appareil n'est pas installé et utilisé selon les consignes données, peuvent causerdes interférences nuisibles aux communications radio. Cependant, rien ne peut garantirl'absence d'interférences dans le cadre d'une installation particulière. Si cet appareil est lacause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, cequi peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateurpourrait essayer de corriger la situation en prenant les mesures suivantes:

 

Réorienter ou déplacer l'antenne de réception.●

Augmenter la distance entre l'équipement et le récepteur.●

Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.●

Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.●

Toutes modifications n'ayant pas reçu l'approbation des services compétents en matière deconformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.

N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.

CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DUREGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.

 

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EN 55022 Compliance (Czech Republic Only)

Regulatory Information

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VCCI Notice (Japan Only)

This is a Class B product based on the standard of the Voluntary Control Council for Interference (VCCI) forInformation technology equipment. If this equipment is used near a radio or television receiver in a domesticenvironment, it may cause radio Interference. Install and use the equipment according to the instructionmanual.

Class B ITE

 

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MOC Notice (South Korea Only)

Class B Device

Regulatory Information

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Please note that this device has been approved for non-business purposes and may be used in anyenvironment, including residential areas.

 

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Polish Center for Testing and Certification Notice

The equipment should draw power from a socket with an attached protection circuit (a three-prong socket).All equipment that works together (computer, monitor, printer, and so on) should have the same powersupply source.

The phasing conductor of the room's electrical installation should have a reserve short-circuit protectiondevice in the form of a fuse with a nominal value no larger than 16 amperes (A).

To completely switch off the equipment, the power supply cable must be removed from the power supplysocket, which should be located near the equipment and easily accessible.

A protection mark "B" confirms that the equipment is in compliance with the protection usage requirements ofstandards PN-93/T-42107 and PN-89/E-06251.

Regulatory Information

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North Europe Information

Placering/Ventilation

VARNING:

FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄRDU STÄLLER DIN UTRUSTNING PÅPLATS.

 

Placering/Ventilation

ADVARSEL:

SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT ERNEMT TILGÆNGELIGE.

 

Regulatory Information

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Paikka/Ilmankierto

VAROITUS:

SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTIIRROTTAA PISTORASIASTA.

 

Plassering/Ventilasjon

ADVARSEL:

NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FORSTØMTILFØRSEL ER LETTE Å NÅ.

 

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BCIQ Notice (Taiwan Only)

 

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Ergonomie Hinweis (nur Deutschland)

Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden durchRöntgenstrahlen" festgelegten Vorschriften.

Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der Inbetriebnahmehinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5 Abs. 4 derRöntgenverordnung erfüllt sind.

Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten, daßReparaturen nur durch Fachpersonal durchgeführt werden.1. nur original-Ersatzteile verwendet werden.2. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.3.

Regulatory Information

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Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklemUntergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringemZeichenkontrast wären die Folge).

Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.

ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAßNETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.

 

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End-of-Life Disposal

Your new monitor contains materials that can be recycled and reused. Specialized companies can recycleyour product to increase the amount of reusable materials and to minimize the amount to be disposed of.

Please find out about the local regulations on how to dispose of your old monitor from your local Philipsdealer.

 

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Information for UK only

  WARNING - THIS APPLIANCE MUST BEEARTHED.

Important:

This apparatus is supplied with an approvedmoulded 13A plug. To change a fuse in this typeof plug proceed as follows:

1. Remove fuse cover and fuse.

2. Fit new fuse which should be a BS 13625A,A.S.T.A. or BSI approved type.

3. Refit the fuse cover.

If the fitted plug is not suitable for your socketoutlets, it should be cut off and an appropriate3-pin plug fitted in its place.

If the mains plug contains a fuse, this should

 

Regulatory Information

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have a value of 5A. If a plug without a fuse isused, the fuse at the distribution board shouldnot be greater than 5A.

Note: The severed plug must be destroyed toavoid a possible shock hazard should it beinserted into a 13A socket elsewhere.

 

How to connect a plug

The wires in the mains lead are coloured inaccordance with the following code:

BLUE - "NEUTRAL" ("N")

BROWN - "LIVE" ("L")

GREEN & YELLOW - "EARTH" ("E")

1. The GREEN AND YELLOW wire must beconnected to the terminal in the plug which ismarked with the letter "E" or by the Earth symbol

or coloured GREEN or GREEN ANDYELLOW.

2. The BLUE wire must be connected to theterminal which is marked with the letter "N" orcoloured BLACK.

3. The BROWN wire must be connected to theterminal which marked with the letter "L" orcoloured RED.

Before replacing the plug cover, make certainthat the cord grip is clamped over the sheath ofthe lead - not simply over the three wires.

 

 

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Regulatory Information

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Other Related InformationSafety Precautions and Maintenance • Troubleshooting • Regulatory Information •Information for Users in the U. S. • Information for Users Outside the U.S

Information for Users in the U. S.

For units set at 115 V :

Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord amaximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.

For units set at 230 V:

Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord amaximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.

Information for Users outside the U.S.

For units set at 230 V:

Use a Cord Set rated minimum 5 A, 250 V ( for units set at 230V ) or 10A, 125V (for units set at 115V). TheCord Set should have the appropriate safety approvals for the country in which the equipment will beinstalled.

 

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Other Related Information

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About This Electronic User's ManualAbout This Guide • Other Documents You May Need • Notational Descriptions

About This Guide

This electronic user's guide is intended for anyone who uses the Philips 109S Color Monitor. It describes themonitor's features, setup, operation and all other information, which is the same exact information describedin our printed version.

The sections are as follows:Safety and Troubleshooting Information provides tips and solutions for common problems, and otherrelated information you may need.

About This Electronic User's Manual gives overview of what information are included as well asnotation icon descriptions and other documentation you can refer to.

Product Information gives an overview of the monitor's features and as well as the technicalspecifications for this monitor.

Installing Your Monitor describes the initial setup process and gives an overview of how to use themonitor.

On Screen Display provides information on adjusting the settings on your monitor.●

Customer Care and Warranty is a list of worldwide Philips consumer information centers along withthe help desk phone numbers and information on the applicable warranty of your product..

Glossary provides more information for technical terms.●

Download Option allows you to consumer keep a copy of the entire manual in your hard drive.●

 

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Other Documents You May Need

In addition to this Electronic User's Guide, you may need to refer to the following documentation:Philips Color Monitor Quick Start Guide which summarizes the steps for setting up the monitor. This isincluded with this product.

 

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Notational Descriptions

The following subsections describe notational conventions used in this document.

About This Electronic User's Manual

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Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: This icon indicates important information and tips that help you make betteruse of your computer system.

CAUTION: This icon indicates information that tells you how to avoid either potentialdamage to hardware or loss of data.

WARNING: This icon indicates the potential for bodily harm and tells you how toavoid the problem.

SMART HELP: This icon indicates helpful information when adjusting the On ScreenDisplay of your monitor.

 

Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, thespecific presentation of the warning is mandated by regulatory authority.

 

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©1999 Koninklijke Philips Electronics N.V.

All rights reserved. Reproduction, copying, usage, modifying, hiring, renting, public performance, transmission and/or broadcasting in whole or inpart is prohibited without written consent of Philips Electronics N.V.

 

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Product InformationProduct Features • Technical Specifications • Automatic Power Saving • PhysicalSpecification • Pin Assignment • Product Views

Product Features

201B10:21-inch (20.0" VIS) color monitor with excellent front of screen performance for use with MACs, PCsor Workstations

Autoscan covers horizontal frequencies up to 107 kHz offering a maximum resolution of 1920 x 1440with flicker free display of 1600 x 1200 at up to 86 Hz

Flat square Super High Contrast CRT with high-resolution 0.25 mm pitch (0.21 hdp)●

Auto Calibrate extends the useful life of the monitor by automatically adjusting color and luminance tooriginal values.

XSD-Xtra Space Design for large screen display in a small footprint: World's shortest 21-inch monitorwith maximum depth of only 467 mm/18.4"

Outstanding ease of use thanks to CustoMax® monitor control software via USB●

TCO99, E2000, NUTEK, EPA, FCC, CE and ISO9241 certified●

 

201B12:21-inch (20.0" VIS) color monitor with excellent front of screen performance for use with MACs, PCsor Workstations

Autoscan covers horizontal frequencies up to 107 kHz offering a maximum resolution of 1920 x 1440with flicker free display of 1600 x 1200 at up to 86 Hz

Flat square Super High Contrast CRT with high-resolution 0.25 mm pitch (0.21 hdp)●

Auto Calibrate extends the useful life of the monitor by automatically adjusting color and luminance tooriginal values

XSD-Xtra Space Design for large screen display in a small footprint: World's shortest 21-inch monitorwith maximum depth of only 428 mm/16.8" that matches most of today's 17-inch monitors.

Outstanding ease of use thanks to CustoMax® monitor control software via USB●

TCO99, E2000, NUTEK, EPA, FCC, CE and ISO9241 certified●

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Technical Specifications*

CRT

• Size and deflection 21 inch / 51 cm ; 201B10 - 90° deflection angle / 201B12 - 100° deflection angle

• Dot pitch / Grille pitch 0.25 mm

201B Product Information

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• Horizontal pitch 0.21 mm

• Tube type Shadow mask, flat square, super high contrast, anti-glare,anti-static, anti reflection, light transmission 43%

• Phosphor P22• Recommended display area 15.4" x 11.6" / 392 x 294 mm• Maximum display area 16.0" x 12.0" / 406 x 305 mm

 

SCANNING• Horizontal scanning 30 - 107 KHz• Vertical scanning 50 - 160 KHz

   

VIDEO• Video dot rate 261 MHz• Input impedance- Video 75 ohm- Sync 2.2 kOhm• Input signal levels 0.7 Vpp

• Sync input signalSeparate sync

Composite sync• Sync polarities Positive and negative

   

WHITE COLOR TEMPERATUREChromaticity CIE coordinates:• at 9300 K degrees x = 0.283 / y = 0.297• at 6500 K degrees x = 0.313 / y = 0.329• at 5500 K degrees x = 0.332 / y = 0.347

* These information are subject to change without notice.

 

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Automatic Power Saving

If you have VESA's DPMS compliance display card or software installed in your PC, the monitor canautomatically reduce its power consumption when not in use. And if an input from a keyboard, mouse orother input device is detected, the monitor will automatically "wake up". The following table shows the powerconsumption and signaling of this automatic power saving features:

201B Product Information

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201B10:

Power Management Definition

VESA's Mode Video H-sync V-sync Power Used PowerSaving (%) LED color

ON Active Yes Yes < 104W 0 % Green

Stand-by Blanked No Yes < 7W 93% Yellow

Suspend Blanked Yes No < 7W 93% Yellow

OFF Blanked No No < 2.8W 97% Amber

201B12:

Power Management Definition

VESA's Mode Video H-sync V-sync Power Used PowerSaving (%) LED color

ON Active Yes Yes < 112W 0 % Green

Stand-by Blanked No Yes < 7W 93% Yellow

Suspend Blanked Yes No < 7W 93% Yellow

OFF Blanked No No < 2.8W 97% Amber

 

This monitor is ENERGY STAR® compliant. As an ENERGY STAR® Partner, PHILIPS hasdetermined that this product meets the ENERGY STAR® guidelines for energy efficiency.

 

 

 

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Physical Specifications

 

• Dimensions201B10 - 19.0" x 18.7" x 18.4" / 482 x 476 x 467 mm (including base)201B12 - 19.0" x 18.7" x 16.8" / 482 x 476 x 428 mm (including base)201B10 - 19.0" x 17.2" x 18.4" / 482 x 437 x 467 mm (excluding base)201B12 - 19.0" x 17.2" x 16.8" / 482 x 437 x 428 mm (excluding base)

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• Weight 201B10 - 28.0 kg / 201B12 - 27.0 kg• Power supply 90 - 264 VAC, 50/60Hz• Temperature (operating) 0° to 35°C / 32° to 95°F• Temperature (storage) -25° to +65°C / -13° to -149°F• Relative humidity 5% to 95%* Resolution 1280 x 1024, standard size, contrast max., brightness 50%, 9300°, full white pattern.

* These information are subject to change without notice.

 

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Pin Assignment

The 15-pin D-sub connector (male) of the signal cable (IBM systems):

 

PinNo. Assignment

 

PinNo. Assignment

1 Red video input 9 +5V2 Green video input 10 Logic ground

3 Blue video input 11 Identical output - connectedto pin 10

4 Identical output - connectedto pin 10 12 Serial data line (SDA)

5 Ground 13 H. Sync / H+V6 Red video ground 14 V. Sync (VCLK for DDC)7 Green video ground 15 Data clock line (SCL)8 Blue video ground  

 

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201B Product Information

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Views

Follow the links to see various views of the monitor and its components.

Front View

Rear View

 

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201B Product Information

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Installing your MonitorFront View • Rear View • PCUH411 USB Hub (option)

Front View

Power button switches your monitor on.

OK button which when pressed will take you to the OSD controls

Contrast hotkey. When the UP arrow is pressed, the adjustment controlsfor the CONTRAST will show up.

UP and DOWN buttons are used when adjusting the OSD of your monitor

Installing your Monitor

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Brightness hotkey. When both the LEFT and RIGHT arrows are pressedat the same time, then the adjustment controls for BRIGHTNESS willshow up.

LEFT and RIGHT buttons, like the UP and DOWN buttons, are also usedin adjusting the OSD of your monitor.

By pressing both the UP and OK buttons, you can easily access the InputSignals A and/or B.

 

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Rear View

Installing your Monitor

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1. D-Sub Port - Attach the D-Sub connector that comes with your monitor here.Other end connects to your PC.

2. Power in - Attach power cable here.

3. USB Port - Attach your USB Upstream cable here. Connect the other end toyour USB hub or your PC's USB connector. (Not available on all models.)

4. BNC Connectors - Attach the connectors here to get the best videoperformance from your monitor.

 

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Installing your Monitor

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On-Screen DisplayDescription of the On-Screen Display • The OSD Tree • The OSD Controls

Description of the On Screen Display

What is the On-Screen Display?

This is a feature in all Philips monitors which allows an end-user to adjust screen performance of monitorsdirectly though an on-screen instruction window. The user interface provides user-friendliness andease-of-use when operating the monitor.

 

Basic and simple instruction on the control keys.

On the front controls of your monitor, once you press the button, the On Screen Display (OSD) Main

Controls window will pop up and you can now start making adjustments to your monitor's various features.Use the or the keys to make your adjustments within.

On-Screen Display

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The OSD Tree

Below is an overall view of the structure of the On-Screen Display. You can use this as reference when youwant to later on work your way around the different adjustments.

On-Screen Display

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On-Screen Display

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On-Screen Display

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Customer Care & WarrantyPLEASE SELECT YOUR COUNTRY TO READ THE WARRANTY COVERED:

WESTERN EUROPE: Austria • Belgium • Cyprus • Denmark • France • Germany • Greece •Finland • Ireland • Italy • Luxembourg • the Netherlands • Norway • Portugal • Sweden •Switzerland • Spain • United Kingdom

EASTERN EUROPE: Czech Republic • Hungary • Poland • Russia • Turkey

LATIN AMERICA: Antilles • Argentina • Brasil • Chile • Colombia • Mexico • Paraguay • Peru• Uruguay • Venezuela

NORTH AMERICA: Canada • USA

PACIFIC: Australia • New Zealand

ASIA: Bangladesh • China • Hong Kong • India • Indonesia • Japan • Korea • Malaysia •Pakistan • Philippines • Singapore • Taiwan • Thailand

AFRICA: Morocco • South Africa

MIDDLE EAST: Dubai • Egypt

 

Customer Care and Warranty

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GlossaryA B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Autoscan

A microprocessor-based feature of Philips Brilliance monitors is able to detect automatically horizontal andvertical frequencies of input signals with those of the installed video card. An autoscan monitor can thusoperate with a wide range of video cards. MultiSync, a registered trademark of NEC, provides a similarfunction.

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B

Balanced pincushion

See Geometric distortion

 

BNC connection

A special construction of connector used in some monitors with higher horizontal scanning frequency. TheBNC connection can provide the optimum shielding and matching characteristic impedance of video signalpath to ensure the best video performance.

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C

CE Mark

CE mark is displayed on products per EMC and LV ( low Voltage Device ) directives in compliance withEuropean Community safety, EMI and EMS requirements and is compulsory on products for sale in theEuropean Community.

 

Color temperature

A way of describing the color of a radiating source in terms of the temperature (in degrees Kelvin) of a blackbody radiating with the same dominant frequency as the source.

Most Philips monitors offer the possibility of setting the color temperature to any desired value.

 

Contrast

The ratio between the brightness of the brightest and darkest parts of a picture. The darkest part of a pictureis set by the brightness of the unexcited phosphor, which is governed by the degree with which ambient lightis reflected. Contrast is therefore reduced in conditions of high ambient light levels. Black Matrix tubes reflectless ambient light so exhibit higher contrast than other tubes.

 

Convergence error

Bean misalignment causing one or more of the three beams passing through the wrong aperture in theshadow mask and striking a phosphor dot in the wrong triad.

Convergence error is expressed in mm often at three well-defined points on the screen, designated A, B andC (see figure ). Also known as misconvergence.

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Points where convergence error is specified.

 

Convergence-error correction

A method of correcting for convergence error to insure that all three beams land simultaneously in the sametriad. This is usually accomplished by means of special convergence-error correction coils in the deflectionyoke.

 

CRT

Cathode-ray tube - the general term for all tubes in which one or more electron beams emitted by a cathodeare periodically scanned across a phosphor screen by means of deflection circuitry. A special form of thecathode-ray tube is the TV and monitor picture tube.

 

CustoMax

Philips proprietary monitor control software that allows users to control parameters (e.g., Size, Color,Geometry) using software running in Windows. CustoMax is compatible with existing VGA cards. SeeCrystalClear FAQ and USB Bay FAQ.

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D

DDC (Display Data Channel)

Glossary

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DDC is a communication channel for displays and computers. The DDC feature allows the monitor controllerto be automatically configured to make optimal use of the display without manual user interaction. DDC isimplemented as part of the new Plug & Play approach introduced into the PC market to increase userfriendliness.

The three levels developed for Plug & play are: (1) DDC1, monitor send data to the PC; (2) DDC2B, PC canrequest information from monitor; and (3) DDC2Bi which is a two-way communication - monitor can beaddressed and PC or graphics board can give commands to monitor.

 

DDC 1/2B

See DDC.

 

DDC 2Bi

See DDC.

 

Degaussing

The procedure of demagnetizing the shadow mask and associated metal parts of a picture tube at switch-onto minimize picture distortion. This is usually accomplished by means of a special degaussing coil throughwhich a decaying alternating current is passed to generate an alternating magnetic field that graduallydecays to demagnetize the tube. Some monitors offer a manual degaussing facility that can be activated atany time.

 

Digital control

Microprocessor-based digital control of picture parameters and video modes for complete control of picturesettings and modes and instant recall of all settings at the push of a button. This is a very advanced featurethat allows the user to switch to any required mode at any instant without having to spend time readjustingthe picture. It is currently available in most Philips monitors.

 

Dot pitch

The shortest distance between two phosphor dots of the same color on the screen. The smaller the dot pitch,the better the resolution of the monitor.

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Dot rate

Frequency in MHz of the dot clock. It is a measure of the speed with which data is transferred between thevideo card and subsequent processing circuitry.

Also known as video dot rate.

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E

Electromagnetic radiation standards

International standards set to limit electromagnetic emissions from monitors. There are currently twoimportant standards both derived from regulations originally laid down by Swedish authorities.

MPR-II

The standard originally proposed by the Swedish National Board of Measurement and Testing. It setmaximum levels of electromagnetic radiation emitted by monitors, and has now been adopted as a worldstandard. MPR-II defines maximum permitted electrostatic, magnetic and electric field levels measured at adistance of 50 cm from the center of the monitor (see table).

TCO

Glossary

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In 1991, the Swedish Tjänstemannens Central Organization (TCO, Swedish confederation of ProfessionalEmployees ) set a standard even more severe than MPR-II, especially for alternating electric fields (AEF).The TCO standard is more severe since not only are the permitted field levels reduced compared withMPR-II, but the measuring distance is also reduced (see table).

Electromagnetic radiation standards

EMI (Electrical Magnetic Interference)

The electrical and/or magnetic radiation coming from the working electrical or electronic equipment.

EMS (Electrical Magnetic Sustainment)

The ability of electrical or electronic equipment to function properly in the environment with electrical and/ormagnetic interference.

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F

Flicker

Very rapid variations in picture intensity caused by the finite time required for the electron beam to scan apicture onto the screen. Two kinds of flicker occur: line flicker caused by the electron beam scanning-in eachline of the picture; and frame flicker (or field flicker if the picture is interlaced) caused by the frame repetitionrate of 50 frames/second. Frame flicker is noticeable with GUI and DTP software (which have a lightbackground), and can be very disturbing, especially for those who work regularly with displays - contributingto eye strain, headaches, visual blurring, stress, etc. The problem can, however, be eliminated by increasingthe refresh rate (number of frames/second) of the monitor to a value above around 70 Hz. Sensitivity toflicker appears to diminish with increasing age.

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H

Hertz

The unit of frequency named after the physicist Heinrich Hertz (1857-1894). 1 hertz (Hz) is equal to 1cycle/second.

 

Horizontal dot pitch

See Dot pitch.

 

Horizontal scanning frequency

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Also called line frequency and expressed in kHz, it is the number of video lines written on the screen everysecond (from left to right). The higher the horizontal scanning frequency, the better the resolution (i.e., thehigher the resolution and/or the higher the refresh rate).

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I

INF File

INF file (Information File)

Information (INF) files store information in a specific format. The set-up functions retrieve information fromthe INF file to use when performing installation operations. Examples of the type of information stored in anINF file include INI and registry changes, file names, and locations of the source files on source media.

 

Interlaced/non-interlaced

Interlaced.

The method of writing a picture on the screen by initially writing all even lines and subsequently writing allodd lines of the picture. Result: The complete picture is composed of two interlaced half pictures (or fields).With interlacing, a vertical (or field) frequency of 50 Hz means a picture (or frame) frequency of 25 Hz.

Non-interlaced.

The method of writing a picture on the screen by successive video lines of the picture so that a full frame iswritten onto the screen in one vertical sweep of the beams. With a non-interlaced display, a verticalfrequency of 50 Hz means a picture (or frame) frequency of 50 Hz. At any given resolution, non-interlacedmodes are preferable to interlaced modes; however, generation of non-interlaced modes is more expensive.

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Glossary

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L

Linearity

The degree to measure the actual location of a pixel on the screen corresponds with its intended location. (see figure )

 

Line frequency

See Horizontal scanning frequency.

 

Low-emission monitor

A monitor that complies with international standards on radiation.

See Electromagnetic radiation standards.

 

Low-frequency electric and magnetic fields

Alternating fields generated by the deflection yoke. These are subject to increasing attention, notably bygoverning authorities, the trade and the press. Although there is no scientific evidence that monitor emissionsare harmful, much effort has gone into reducing emissions on the principle of better safe than sorry.Currently, there are two areas of interest: very-low frequency (VLF) electric and magnetic fields extendingfrom 2 kHz to 400 kHz, and extreme low frequency (ELF) fields extending from 5 Hz to 2 kHz.

See also Electromagnetic radiation standards.

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Glossary

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M

Moiré effect

A fringe pattern arising from the interference between two superimposed line patterns.

In a monitor it comes from the interference between the shadow mask pattern and the video information(video moiré), and between the shadow mask pattern and the horizontal line pattern (scan moiré). It showsitself as wavy patterns on the screen and becomes more noticeable as monitor resolution increases. Sincethe video signal varies continuously, little can be done about video moiré. Scan moiré depends on thehorizontal scanning frequency and can be alleviated by appropriate choice of frequency. Autoscan(MultiSync) monitors, which operate over a range of scanning frequencies, may sometimes exhibit moiré incertain video modes.

 

MPR

See Electromagnetic radiation standards.

 

MultiSync monitor

See Autoscan monitor.

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N

Non-interlaced

See Interlaced/non-interlaced.

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O

OSD (On Screen Display)

The feature that allows an end user to adjust screen performance and parameters of monitors directlythrough an on-screen instruction window. See CustoMax in CrystalClear section.

 

Overscan

The practice in which areas without useful video information are scanned outside the visible screen area inorder to make maximum use of the screen for display of active video information. This practice isoccasionally necessary because some video cards generate a video pattern that is smaller than the visible

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screen area, resulting in an image that is smaller (and less legible) than it needs to be.

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P

Parallelogram Distortion

See Geometric distortion.

 

Phosphor

Generic name for the class of substances that exhibit luminescence. To produce a picture on screen,phosphors are deposited on the inner surface of the picture-tube screen and excited into luminescence bythe electron beam. Typical examples of phosphors are P22 medium short-persistence phosphor and EBUhigh-color-saturation phosphor.

 

Pin-cushion Distortion

See Geometric distortion.

 

Pixel

Abbreviation for picture element, the smallest element of the picture that can be displayed on the screen. Thesmaller the pixel size, the better the resolution of the monitor. Pixel size is determined by the size of theelectron spot on the screen and not necessarily by the phosphor dot pitch (the size of the triad). Thus, amonitor with a large electron spot covering several triads can exhibit poor resolution even though its dot pitchis small.

 

Pixel frequency

The number of pixels that can be written in a video line per second.

 

Pixel rate

See pixel frequency

 

Plug-and-Play

See DDC. See USB section.

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 R

Raster

The area on screen that electron beam can reach.

 

Refresh rate

See Vertical scanning frequency.

 

Resolution

The number of pixels that can be displayed on the screen. The resolution is specified as the number of pixelsin a line multiplied by the number of horizontal lines.

See also video graphic adapter.

 

Rotation function

The feature that allows users to adjust the whole screen rotating to be horizontal.

Because of the magnetic field of earth, the screen of monitor will be tilt when the screen faces toward thedifferent direction.

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S

Screen coatings

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Anti-Static coatings

Due to bombardment by beam electrons, monitor screens become electrically charged when in use.Electrically charged screens surfaces can attract dust particles. An Anti-Static coating is a conductive coatingdeposited on the screen (or on a glass panel immediately in front of the screen) that conducts away thecharge and prevents screen dust build-up.

AGAS (Anti-Glare, Anti-Static) coating

AGAS is a silica coating applied to the surface of the screen by a spinning and spraying process. It operatesby diffusing reflected light to blur images of light sources on the screen. To provide anti-static properties, thecoating is impregnated with small conductive particles.

ARAS (Anti-Reflection, Anti-Static) coating

ARAS is one of the most effective anti-reflection/anti-static screen treatments currently available. It iscomposed of a multi-layer structure of transparent dielectric material that suppresses specular reflections bybroadband interference effects at the screen surface. Anti-static properties are provided by a singleconductive layer within the multi-layer structure.

With ARAS, the intensity of reflected light is reduced from around 4.5% of the incident light (the reflectivity ofuncoated screens) to less than 0.5%. ARAS also has a major advantage over other screen treatments: Itdoesn't diffuse or scatter reflected light, so picture contrast and sharpness remain completely unimpaired. It'salso easy to clean and tough enough to withstand commercially available cleaning agents.

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The ARAS coating reflects only about 0.5% of the incident light.

 

AGRAS (Anti-Glare anti-Reflection Anti-Static) coating.

A combined anti-reflection, anti-glare, anti-static coating.

 

Self-test function

A monitor equipped with hardware or software to automatically detect cable connection status.

 

Shape

Deviation of a reproduced picture from its intended shape. The following types of distortion are mostcommon:

Glossary

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SOG (Synchronization On Green)

A properly functioning color monitor requires five kinds of signals: horizontal sync pulse, vertical sync pulse,red color signal, green color signal and blue color signal. Signals from a PC are transmitted to a monitorusing one of three methods:

1. Separate sync: Horizontal and Vertical sync signals transmitted separately

2. Composite sync: Horizontal and vertical sync pulses mixed into a single signal train.

3. SOG: Horizontal and vertical sync pulses mixed, then combined with the green color signal.

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T

TCO

See Electromagnetic radiation standards.

 

Tilt function

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See rotation function.

 

Trapezoid distortion

See Geometrical distortion.

 

TTL signal

A TTL (Transistor-transistor-logic) signal is a digital signal level for controlling the screen colors. With TTLdriving, the red, green and blue signals can only be switched on or off or provided with an intensity signal. ATTL-driven monitor can thus display a maximum of 64 colors. Video standards such as MDA, CGA and EGAare based on TTL level.

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U

USB or Universal Serial Bus

A smart plug for PC peripherals. USB automatically determines resources (like driver software and busbandwidth) required by peripherals. USB makes necessary resources available without user intervention.

USB eliminates "case angst" -- the fear of removing the computer case to install add-on peripherals.And USB also eliminates adjustment of complicated IRQ settings when installing new peripherals.

USB does away with "port gridlock." Without USB, PCs are normally limited to one printer, two Comport devices (usually a mouse and modem), one Enhanced Parallel Port add-on (scanner or videocamera, for example) and a joystick. More and more peripherals for multimedia computers arrive onthe market every day. With USB, up to 127 devices can run simultaneously on a computer.

USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to installperipherals. And no need to go through the reverse process to unplug a device.

In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!

Hub

A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.

Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub. Hubsserve to simplify USB connectivity from the user's perspective and provide robustness at low cost andcomplexity.

Hubs are wiring concentrators and enable the multiple attachment characteristics of USB. Attachment pointsare referred to as ports. Each hub converts a single attachment point into multiple attachment points. Thearchitecture supports concatenation of multiple hubs.

The upstream port of a hub connects the hub towards the host. Each of the other downstream ports of a huballows connection to another hub or function. Hubs can detect, attach and detach at each downstream portand enable the distribution of power to downstream devices. Each downstream port can be individuallyenabled and configured at either full or low speed. The hub isolates low speed ports from full speed

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signaling.

A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-controlledswitch between the upstream port and downstream ports. It also has hardware support for reset andsuspend/resume signaling. The controller provides the interface registers to allow communication to/from thehost. Hub specific status and control commands permit the host to configure a hub and to monitor and controlits ports.

Device

A logical or physical entity that performs a function. The actual entity described depends on the context of thereference. At the lowest level, device may refer to a single hardware component, as in a memory device. At ahigher level, it may refer to a collection of hardware components that perform a particular function, such as aUniversal Serial Bus interface device. At an even higher level, device may refer to the function performed byan entity attached to the Universal Serial Bus; for example, a data/FAX modem device. Devices may bephysical, electrical, addressable, and logical.

 

 

 

Downstream

The direction of data flow from the host or away from the host. A downstream port is the port on a hubelectrically farthest from the host that generates downstream data traffic from the hub. Downstream portsreceive upstream data traffic.

Upstream

The direction of data flow towards the host. An upstream port is the port on a device electrically closest to thehost that generates upstream data traffic from the hub. Upstream ports receive downstream data traffic.

 

UPS (Universal Power Supply)

The monitor with UPS feature can work in different countries with various mains voltage.

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V

Vertical dot pitch

See Dot pitch.

 

Vertical scanning frequency

Expressed in Hz, this is the number of fields written to the screen every second in interlaced mode. Innon-interlaced mode vertical scanning frequency is the number of frames (complete pictures) written to thescreen every second (also known as refresh rate).

 

Vertical sync pulses

A train of square shaped waveforms that define the start of a new frame.

 

VESA

Video Electronic Standards Association, a consortium of manufacturers formed to establish and maintainindustry-wide standards for video cards and monitors. VESA was instrumental in the introduction of theSuper VGA and Extended VGA video graphics standards (see Video graphics adapters) with a refresh rate of70 Hz, minimizing flicker and helping to reduce operator eyes fatigue and stress.

 

Video dot rate

See Dot rate.

 

Video graphics adapters

A card equipped with a character or graphic generator and video memory, which maps to the screen. Amicroprocessor scans video memory and translates bit information from the computer into displayable videosignals for the monitor. These cards comply with various standards that determine the nature and quality ofthe display.

VGA (Video Graphics Array), introduced in 1987, was the first analog card. It offered still higher resolutionthan EGA: 640 X 480 pixels for graphics and 720 x 400 pixels for text, and a color palette of 256 colors. VGAcould also emulate EGA and CGA.

Super VGA, devised by VESA in 1989, offers a resolution of 800 x 600 pixels.

Extended VGA, introduced by VESA in 1991, offers a top resolution of 1024 x 768 pixels (non-interlaced) anda refresh rate slightly higher than IBM's XGA 8514A.

High-end, graphics adapters, introduced over the last three years for professional workstations, offer top

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resolutions from 1280 x 1024 to 1600 x 1280, horizontal line frequencies up to 90 kHz and bandwidths up to200 MHz.

 

VIS (Viewable Image Size)

The real screen dimensions that users can see measured diagonally. The VIS of a monitor is always lessthan the so called screen size of a monitor. For example, the VIS of a 17-inch monitor is only about 16inches. It depends on the useful screen size of CRT and the opening of a monitor's front cabinet.

 

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Glossary

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PCUH411 USB Hub (Option)Front View • Rear View • Installing your USB Hub

Installing your USB Hub

Installing on aconventional base.

1. Take out the USBhub from the box.

 2. Take off the USBhub cover.

 3. Slightly tilt and liftthe base of yourmonitor.

4. Attach the USB hubby clipping into thebase.

5. You can repositionthe USB hub along thebase to suit yourneeds.

Installing on theMultimedia base.

Follow Steps 1 and 2above.

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6. Position the USBhub to the back of theMultimedia Pedestal.

 7. Attach the USB hubby sliding-in to theMultimedia base.

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The OSD ControlsDescription of the On-Screen Display • The OSD Tree

The OSD Controls : Brightness (HotKey) • Contrast (HotKey) • Language • Input Signal Selection • Zoom •Adjust Horizontal • Adjust Vertical • Adjust Shape • Adjust Color • Reset to Factory Settings • Extra Controls• Close Main Controls

BRIGHTNESS

To adjust your screen's brightness, follow the steps below. Brightness is the overall intensity of the lightcoming from the screen. A 50% brightness is recommended.

1) Press the or button on the monitor. The BRIGHTNESS window appears.

2) Press the or button to adjust the brightness.

3) When the brightness is adjusted to the level desired, stop pressing the or button and after threeseconds the BRIGHTNESS window will disappear with the new adjustment saved.

SmartHelp

After the BRIGHTNESS window has disappeared, to continue to the CONTRASTwindow, follow the steps under CONTRAST.

  

 

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CONTRAST

To adjust your screen's contrast, follow the steps bellow. Contrast is the difference between the light anddark areas on the screen. A 100% contrast is recommended.

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1) Press the or button on the monitor. The CONTRAST window appears.

2) Press the or button to adjust the contrast.

3) When the contrast is adjusted to the level desired, stop pressing the or button and after threeseconds the CONTRAST window will disappear with the new adjustment saved.

SmartHelp

After the CONTRAST window has disappeared, to continue to the MAIN CONTROLS,follow the steps under LANGUAGE

  

 

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LANGUAGE

The ON SCREEN DISPLAY shows its settings in one of five languages. The default is English, but you canselect French, Spanish, German, or Italian.

1) Press the button on the monitor. The MAIN CONTROLS window appears. LANGUAGE should behighlighted.

2) Press the button again. The LANGUAGE window appears.

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3) Press the or button until the desired language is highlighted.

4) Press the button to confirm your selection and return to MAIN CONTROLS window. CLOSE MAINCONTROLS will be highlighted...

SmartHelp

After returning to MAIN CONTROLS . . .

. . . to continue to INPUT SIGNAL SELECTION, press the button until INPUTSIGNAL SELECTION is highlighted. Next, follow steps 3 - 5 under INPUT SIGNALSELECTION.

. . . to exit completely, press the button 

 

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INPUT SIGNAL SELECTION (Not available in all models)

INPUT SIGNAL SELECTION determines what you see on the screen. The default setting is INPUT A, but ifthe video input signal is different that the output signal, you may want to change it to INPUT B.?

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until INPUT SIGNAL SELECTION is highlighted.

3) Press the button. The INPUT SIGNAL SELECTION window appears.

4) Press the or button to highlight INPUT B or INPUT A.

5) Press the button to confirm your selection and return to the MAIN CONTROLS window. CLOSEMAIN CONTROLS will be highlighted.

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SmartHelp

After returning to MAIN CONTROLS . . .

. . . to continue to ZOOM, press the button until ZOOM is highlighted. Next, followsteps 3 - 5 under ZOOM.

. . . to exit completely, press the button 

 

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ZOOM

ZOOM increases or decreases the size of the images on your screen. To adjust the ZOOM follow the stepsbelow.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until ZOOM is highlighted.

3) Press the button. The ZOOM window appears.

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4) Press the or button to adjust ZOOM.

5) Press the button to confirm your selection and return to the MAIN CONTROLS window. CLOSEMAIN CONTROLS will be highlighted.

SmartHelp

After returning to MAIN CONTROLS . . .

. . . to continue to ADJUST HORIZONTAL, press the button until ADJUSTHORIZONTAL is highlighted. Next, follow steps 3 - 7 under ADJUST HORIZONTAL.

. . . to exit completely, press the button 

 

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ADJUST HORIZONTAL

ADJUST POSITION under ADJUST HORIZONTAL shifts the image on your screen either to the left or right.Use this feature if your image does not appear centered. ADJUST SIZE under ADJUST HORIZONTALexpands or controls the image on your screen, pushing it out toward the left and right sides or pulling it intoward the center.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until ADJUST HORIZONTAL is highlighted.

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3) Press the button. The ADJUST HORIZONTAL window appears. ADJUST POSITION should behighlighted.

4) Press the or button to move the image to the left or right.

5) When the position is adjusted, press the button to return to MAIN CONTROLS window, or press the

to highlight ADJUST SIZE.

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6) To adjust the horizontal size, press the or button.

7) When the size is adjusted, press the button to return to MAIN CONTROLS window. CLOSE MAINCONTROLS will be highlighted.

SmartHelp

After returning to MAIN CONTROLS . . .

. . . to continue to ADJUST VERTICAL, press the button until ADJUSTVERTICAL is highlighted. Next, start with step 3 under ADJUST VERTICAL and followthe directions.

. . . to exit completely, press the button 

 

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ADJUST VERTICAL

ADJUST POSITION under ADJUST VERTICAL shifts the image on your screen either up or down. Use thisfeature if your image does not appear centered. ADJUST SIZE under ADJUST VERTICAL expands orcontrols the image on your screen, pushing it out toward the top or bottom or pulling it in toward the center.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until ADJUST VERTICAL is highlighted.

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3) Press the button. The ADJUST VERTICAL window appears. ADJUST POSITION should behighlighted.

4) Press the or button to move the image up or down.

5) When the position is adjusted, press the button to return to MAIN CONTROLS window, or press the

to highlight ADJUST SIZE.

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6) To adjust the vertical size, press the or button.

7) When the size is adjusted, press the button to return to MAIN CONTROLS window. CLOSE MAINCONTROLS will be highlighted.

SmartHelp

After returning to MAIN CONTROLS . . .

. . . to continue to ADJUST SHAPE, press the button until ADJUST SHAPE ishighlighted. Next, start with step 3 under ADJUST SHAPE and follow the directions.

. . . to exit completely, press the button 

 

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ADJUST SHAPE

ADJUST SIDE CURVE

ADJUST SIDE CURVE under ADJUST SHAPE allows you to adjust two of the five preset options. Thesetwo options are PINCUSHION and BALANCED pincushion. Note: use these features only when the pictureis not square.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until ADJUST SHAPE is highlighted.

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3) Press the button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should behighlighted.

4) Press the button. The SIDE CURVE window appears. PINCUSHION should be highlighted.

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5) To adjust the pincushion, press the or button.

6) When the pincushion is adjusted, press the button to highlight BALANCED or press the buttonto return to the ADJUST SHAPE window.

7) To adjust the balanced pincushion, press the or button.

8) When the balanced pincushion is adjusted, press the button to return to the ADJUST SHAPEwindow. BACK TO MAIN WINDOWS will be highlighted.

9) Press the button to return to the MAIN CONTROLS window, or press the button until ADJUSTSIDE ANGLES is highlighted.

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SmartHelp

After returning to MAIN CONTROLS . . .

...to continue to ADJUST SIDE ANGLES, start with step 5 under ADJUST SIDEANGLES and follow the directions.

...to exit completely, press the button twice.

...to adjust only the BALANCED pincushion, follow steps 1 - 4 above, then press thebutton, and follow steps 7 - 9. 

 

ADJUST SIDE ANGLES

ADJUST SIDE ANGLES under ADJUST SHAPE allows you to adjust two of the five preset options. Thesetwo options are TRAPEZOID and PARALLELOGRAM. Note: use these features only when the picture is notsquare.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until ADJUST SHAPE is highlighted.

3) Press the button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should behighlighted.

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4) Press the button to highlight ADJUST SIDE ANGLES.

5) Press the button. The SIDE ANGLES window appears. TRAPEZOID should be highlighted.

6) To adjust the trapezoid, press the or button.

7) When the trapezoid is adjusted, press the button to highlight PARALLELOGRAM or press the button to return to the ADJUST SHAPE window.

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8) To adjust the parallelogram, press the or button.

9) When the parallelogram is adjusted, press the button to return to the ADJUST SHAPE window.BACK TO MAIN WINDOWS will be highlighted.

10) Press the button to return to the MAIN CONTROLS window, or press the button until ROTATEIMAGE is highlighted.

SmartHelp

After returning to MAIN CONTROLS . . .

...to continue to ROTATE IMAGE, start with step 5 under ROTATE IMAGE and followthe directions.

...to exit completely, press the button twice.

...to adjust only the PARALLELOGRAM, follow steps 1 - 4 above, then press thebutton, and follow steps 7 - 9. 

 

ROTATE IMAGE (Not available in all models)

ROTATE IMAGE under ADJUST SHAPE allows you to adjust one of the five preset options. These twooptions are PINCUSHION and BALANCED pincushion. Note: use this feature only when the picture is notsquare.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until ADJUST SHAPE is highlighted.

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3) Press the button. The ADJUST SHAPE window appears. ADJUST SIDE CURVE should behighlighted.

4) Press the arrow until ROTATE IMAGE is highlighted.

5) Press the button. The ROTATE IMAGE window appears. ROTATE should be highlighted.

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6) To adjust the rotation, press the or button.

7) When the rotation is adjusted, press the button to return to the ADJUST SHAPE window. BACK TOMAIN CONTROLS should be highlighted.

8) Press the button to return to MAIN CONTROLS.

SmartHelp

After returning to MAIN CONTROLS . . .

. . . to continue to ADJUST COLOR, press the button until ADJUST COLOR ishighlighted. Next, start with step 3 under ADJUST COLOR and follow the directions.

...to exit completely, press the button twice. 

 

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ADJUST COLOR

Your monitor has three preset options you can choose from. The first option is for GENERAL USE, which isfine for most applications. The second option is for IMAGE MANAGEMENT, which includes projects such asdesktop publishing, viewing a DVD from your DVD player or pictures on the World Wide Web, and playingvideo games. The third option is for PHOTO RETOUCH, which is for working with pictures you haveimported into your computer and want to alter. When you select one of these options, the monitorautomatically adjusts itself to that option. There is also a fourth option, USER PRESET, which allows you toadjust the colors on your screen to a setting you desire.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until ADJUST COLOR is highlighted.

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3) Press the button. The ADJUST COLOR window appears.

4) Press the or button to highlight 9300K for GENERAL USE, 6500K for IMAGE MANAGEMENT,5500K for PHOTO RETOUCH, or USER PRESET.

5) Once you have highlighted GENERAL USE, IMAGE MANAGEMENT, or PHOTO RETOUCH, press thebutton to confirm you selection and return to the MAIN CONTROLS window. CLOSE MAIN

CONTROLS will be highlighted.

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6a) If USER PRESET is highlighted, press the button to highlight RED. Next, press the orbutton to adjust the color red.

6b) When finished with RED, press the button to highlight GREEN. Next, press the or buttonto adjust the color green.

6c) When finished GREEN, press the button to highlight BLUE. Next, press the or button toadjust the color blue.

6d) When all adjustments are complete, press the button to confirm your adjustments and return to theMAIN CONTROLS window. CLOSE MAIN CONTROLS will be highlighted.

SmartHelp

After returning to MAIN CONTROLS. . .

. . . to continue to RESET TO FACTORY SETTINGS, press the button untilRESET TO FACTORY SETTINGS is highlighted. Next, start with step 3 under RESETTO FACTORY SETTINGS.

. . . to exit completely, press the button. 

 

 

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RESET TO FACTORY SETTINGS

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RESET TO FACTORY SETTINGS returns everything in all the windows to factory presets.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until RESET TO FACTORY SETTINGS is highlighted.

3) Press the button. The RESET TO FACTORY SETTINGS window appears.

4) Press the or button to select YES or NO. NO is the default. YES returns all settings to theiroriginal factory adjustments.

5) Press the button to confirm your selection and return to the MAIN CONTROLS window. CLOSEMAIN CONTROLS will be highlighted.

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SmartHelp

After returning to MAIN CONTROLS . . .

. . . to continue to EXTRA CONTROLS, press the button until EXTRACONTROLS is highlighted. Next, start with step 3 under EXTRA CONTROLS.

. . . to exit completely, press the button. 

 

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EXTRA CONTROLS

DEGAUSS

EXTRA CONTROLS is a set of three features, including DEGAUSS. Degaussing removes electromagneticbuild up that may distort the color on your screen.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until EXTRA CONTROLS is highlighted.

3) Press the button. The EXTRA CONTROLS window appears. DEGAUSS will be highlighted.

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4) To degauss your screen, press the button. Your screen will be degaussed, then the MAINCONTROLS window will reappear. CLOSE MAIN CONTROLS will be highlighted.

SmartHelp

After returning to MAIN CONTROLS . . .

. . . to continue to ADJUST MOIRE, press the button until EXTRA CONTROLS ishighlighted. Next, start with step 3 under EXTRA CONTROLS, ADJUST MOIRE.

. . . to exit completely, press the button. 

 

ADJUST MOIRE (Not available in all models)

EXTRA CONTROLS is a set of three features, including ADJUST MOIRE. Moire is a fringe pattern arisingfrom the interference between two superimposed line patterns. To adjust your moire, follow the steps below.Note: Use only if necessary. By activating ADJUST MOIRE, sharpness can be affected.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the DOWN CURSOR button until EXTRA CONTROLS is highlighted.

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3) Press the button. The EXTRA CONTROLS window appears. DEGAUSS will be highlighted.

4) Press the button until ADJUST MOIRE is highlighted.

5) Press the button. The ADJUST MOIRE window appears. HORIZONTAL will be highlighted.

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6) To adjust the horizontal moire, press the or button.

7) When the horizontal moire is adjusted, press the button to highlight VERTICAL.

8) To adjust the vertical moire, press the or button.

9) When the vertical moire is adjusted, press the button to return to the EXTRA CONTROLS window.BACK TO MAIN CONTROLS will be highlighted.

SmartHelp

After returning to MAIN CONTROLS . . .

. . . to exit completely, press the button.

 

AUTO CALIBRATE (Not available in all models)

EXTRA CONTROLS is a set of three features, including AUTO CALIBRATE. Auto Calibrate regularly

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readjusts the color to its original value for any of the ADJUST COLOR selections, including USER PRESET.AUTO CALIBRATE also adjusts the luminance and black level of the monitor, so that all three items remainat original settings. This helps extend the useful life of the monitor. The calibration process takes less than 6seconds to complete.

1) Press the button on the monitor. The MAIN CONTROLS window appears.

2) Press the button until EXTRA CONTROLS is highlighted.

3) Press the button. The EXTRA CONTROLS window appears. DEGAUSS will be highlighted.

4) Press the button until AUTO CALIBRATE is highlighted.

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5) Press the or button to select OFF or AUTO.

6) When the selection is made, press the button to confirm your selection and return to the MAINCONTROLS window. CLOSE MAIN WINDOW will be highlighted.

7) Press the button to exit the MAIN CONTROLS window.

SmartHelp

After returning to MAIN CONTROLS . . .

. . . to exit completely, press the button.

 

 

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CLOSE MAIN CONTROLS

 

 

RETURN TO TOP OF THE PAGE

 

 

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Your International Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.

All Philips monitors are designed and manufactured to high standards and deliverhigh-quality performance, ease of use and ease of installation. Should you encounter anydifficulties while installing or using this product, please contact Philips directly to benefitfrom your Philips F1rst Choice Warranty. This three-year service warranty entitles you to aswap model on-site within 48 hours of your call being received.

An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rstChoice warranty. For more details contact your Philips dealer.

Before contacting Philips, please prepare the following details so we can solve your problem quickly.Philips type number●

Philips serial number●

Purchase date (copy of purchase may be required)●

PC environment Processor:286/386/486/Pentium Pro/Internal memory❍

Operating system (Windows, DOS, OS/2, MAC)❍

Fax/Modem/Internet program?❍

Other cards installed●

Having the following information available will also help speed up the process:Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.●

The full address to which the swap model should be delivered.●

Just a phone call away

Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET byusing one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you canreach us via:

Website: http://www.pcstuff.philips.com

 

F1rst Choice Warranty

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Your International GuaranteeDear Customer,

Thank you for purchasing this Philips product which has been designed and manufactured to the highestquality standards.

If, unfortunately, something should go wrong with this product Philips guarantees free of charge labor andreplacement parts irrespective of the country where it is repaired during a period of 12 months from date ofpurchase. This international Philips guarantee complements the existing national guarantee obligations toyou of dealers and Philips in the country of purchase and does not affect your statutory rights as acustomer.

The Philips guarantee applies provided the product is handled properly for its intended use, in accordancewith its operating instructions and upon presentation of the original invoice or cash receipt, indicating thedate of purchase, dealer's name and model and production number of the product.

The Philips guarantee may not apply if:the documents have been altered in any way or made illegible;●

the model or production number on the product has been altered, deleted, removed or made illegible;●

repairs or product modifications and alterations have been executed by unauthorized serviceorganizations or persons;

damage is caused by accidents including but not limited to lightning, water or fire, misuse or neglect.●

Please note that the product is not defective under this guarantee in the case where modifications becomenecessary in order for the product to comply with local or national technical standards which apply incountries for which the product was not originally designed and/or manufactured. Therefore always checkwhether a product can be used in a specific country.

In case your Philips product is not working correctly or is defective, please contact your Philips dealer. In theevent you require service whilst in another country a dealer address can be given to you by the PhilipsConsumer Help Desk in that country, the telephone and fax number of which can be found in the relevantpart of this booklet.

In order to avoid unnecessary inconvenience, we advise you to read the operating instructions carefullybefore contacting your dealer. If you have questions which your dealer cannot answer or any relatedquestion please contact the Philips Consumer Information Centers or via:

Website: http://www.pcstuff.philips.com

International Guarantee

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LIMITED WARRANTY (Computer Monitor) 

Three Years Free Labor / Three Years Free Service on Parts / One Year Exchange*

*Product will be exchanged with a new or renewed to original specifications unit within two business daysfor the first year. This product must be shipped in at your expense for service during years two and three.

 

WHO IS COVERED?

You must have proof of purchase to receive warranty service. A sales receipt or other document showingthat you purchased the product is considered proof of purchase. Attach it to this owner's manual and keepboth nearby.

 

WHAT IS COVERED?

Warranty coverage begins the day you buy your product. For three years thereafter, all parts will berepaired or replaced, and labor is free. After three years from the day of purchase, you pay for thereplacement or repair of all parts, and for all labor charges.

All parts, including repaired and replaced parts, are covered only for the original warranty period. When thewarranty on the original product expires, the warranty on all replaced and repaired products and parts alsoexpires.

 

WHAT IS EXCLUDED?

Your warranty does not cover:labor charges for installation or setup of the product, adjustment of customer controls on the product,and installation or repair of antenna systems outside of the product.

product repair and/or part replacement because of misuse, accident, unauthorized repair or othercause not within the control of Philips Consumer Electronics.

reception problems caused by signal conditions or cable or antenna systems outside the unit.●

a product that requires modification or adaptation to enable it to operate in any country other than thecountry for which it was designed, manufactured, approved and/or authorized, or repair of productsdamaged by these modifications.

incidental or consequential damages resulting from the product. (Some states do not allow theexclusion of incidental or consequential damages, so the above exclusion may not apply to you. Thisincludes, but is not limited to, prerecorded material, whether copyrighted or not copyrighted.)

a product used for commercial or institutional purposes.●

 

Where IS SERVICE AVAILABLE?

Warranty service is available in all countries where the product is officially distributed by Philips ConsumerElectronics. In countries where Philips Consumer Electronics does not distribute the product, the local

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Philips service organization will attempt to provide service (although there may be a delay if the appropriatespare parts and technical manual(s) are not readily available).

 

Where CAN I GET MORE INFORMATION?

For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.customers only) or (903) 242-4804.

Before Requesting Service...

Please check your owner's manual before requesting service. Adjustments of the controls discussed theremay save you a service call.

 

TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...

Contact the Philips Customer Care Center phone number listed below for product assistance andprocedures for servicing:

Philips Customer Care Center

(877) 835-1838 or (903) 242-4804

(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties ofmerchantability and fitness for a particular purpose, are limited in duration to the duration of this expresswarranty. But, because some states do not allow limitations on how long an implied warranty may last, thislimitation may not apply to you.)

 

TO GET WARRANTY SERVICE IN CANADA...

Please contact Philips at:

(800) 479-6696

Three years free parts and three years free labor will be provided at Philips Canada depot or any one of itsauthorized service centers.

(In Canada, this warranty is given in lieu of all other warranties. No other warranties are expressed orimplied, including any implied warranties of merchantability or fitness for a particular purpose. Philips is notliable under any circumstances for any direct, indirect, special, incidental or consequential damages,howsoever incurred, even if notified of the possibility of such damages.)

 

REMEMBER... Please record the model and serial numbers found on the product below.

MODEL # ________________________________________________

SERIAL # ________________________________________________

 

This warranty gives you specific legal rights. You may have other rights which vary from state/province tostate/province.

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Philips Customer Care Center, P. O. Box 2976, Longview, TX 75601

Your International Philips F1rst Choice Warranty

Thank you for purchasing this Philips monitor.All Philips monitors are designed and manufactured to high standards and deliverhigh-quality performance, ease of use and ease of installation. Should you encounterany difficulties while installing or using this product, please contact Philips directly tobenefit from your Philips F1rst Choice Warranty. This three-year service warrantyentitles you to a swap model on-site within 48 hours of your call being receivedwithin the first year of purchase. If you have any problems with your monitor withinthe second or third year of purchase, we will repair it after it has been sent to theservice provider at your expense and returned to you within five working days, free ofcharge.

An extended warranty called Philips F1rst Choice Premium is available in addition to your Philips F1rstChoice warranty. For more details contact your Philips dealer.

Before contacting Philips, please prepare the following details so we can solve your problem quickly.Philips type number●

Philips serial number●

Purchase date (copy of purchase may be required)●

PC environment Processor:●

286/386/486/Pentium Pro/Internal memory❍

Operating system (Windows, DOS, OS/2, MAC)❍

Fax/Modem/Internet program?❍

Other cards installed●

Having the following information available will also help speed up the process:Your proof of purchase indicating: date of purchase, dealer name, model and product serial number.●

The full address to which the swap model should be delivered.●

Just a phone call away

Philips’ customer help desks are located worldwide. You can contact Philips Monday - Friday from 08.00 -20.00 hrs Central European Time (CET) and on Saturdays and Sundays from 10.00 to 18.00 hrs CET byusing one of the toll-free numbers. Click here to access the F1rst Choice Contact Information. Or you canreach us via:

Website: http://www.pcstuff.philips.com

 

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F1rst Choice Contact InformationTelephone numbers:Austria 0660 311 657* Luxembourg 0800 30 12Belgium 0800 735 75 Netherlands 0800 023 2011Cyprus 0809 22 56 Norway 800 113 31Denmark 808 800 50 Portugal 0800 831 363France 0800 901 703 Sweden 020 798 327*Germany 0800 181 7143 Switzerland 0800 837 062Greece 00800 3112 1223 Spain 900 993 146Finland 0800 113 125 United Kingdom 0800 896 324Ireland 1 800 553 154 U.S.A. 877 835 1838Italy 167 780 000* Calls charged at localrates

 

F1rst Choice Contact Information

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Consumer Information CentersAntilles ¥ Argentina ¥ Australia ¥ Bangladesh ¥ Brasil ¥ Canada ¥ Chile ¥ China ¥ Colombia¥ Czech Republic ¥ Dubai ¥ Egypt ¥ Hong Kong ¥ Hungary ¥ India ¥ Indonesia ¥ Japan ¥Korea ¥ Malaysia ¥ Mexico ¥ Morocco ¥ New Zealand ¥ Pakistan ¥ Paraguay ¥ Peru ¥Philippines ¥ Poland ¥ Russia ¥ Singapore ¥ South Africa ¥ Taiwan ¥ Thailand ¥ Turkey ¥Uruguay ¥ Venezuela

Eastern Europe

CZECH REPUBLIC

Philips ServiceV Mezihorí 2180 00 PragePhone: (02)-6831581Fax : (02)-66310852

HUNGARY

Philips Markaszerviz.Kinizsi U 30-36Budapest 1092Phone: (01)-2164428 Fax : (01)-2187885

POLAND

Philips Polska CEUL.Marszalkowska 45/4900-648 WarszawaPhone: (02)-6286070Fax : (02)-6288228

RUSSIA

Philips Representation OfficeUl. Usacheva 35a119048 MoscowPhone: 095-755 6900Fax : 095-755 6923

Consumer Information Centers

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TURKEY

Türk Philips Ticaret A.S.Talatpasa Caddesi No 5.80640-Gültepe/IstanbulPhone: (0800)-211 40 36Fax : (0212)-281 1809

Latin America

ANTILLES

Philips Antillana N.V.Kaminda A.J.E. Kusters 4Zeelandia, P.O. box 3523-3051Willemstad, CuracaoPhone: (09)-4612799Fax : (09)-4612772

ARGENTINA

Philips Antillana N.V.Kaminda A.J.E. Kusters 4Zeelandia, P.O. box 3523-3051Willemstad, CuracaoPhone: (09)-4612799Fax : (09)-4612772

BRASIL

Philips Argentina S.A.Centro de Información al UsuarioVedia 38921430-Buenos AiresPhone: (01)-5442047Fax : (01)-5452928

CHILE

Philips Chilena S.A.Avenida Santa Maria 0760P.O. box 2687Santiago de ChilePhone: (02)-730 2000Fax : (02)-777 6730

Consumer Information Centers

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COLOMBIA

Industrias Philips de ColombiaS.A.-Division de ServicioCalle 13,No 51-39Apartado 4282, BogotaPhone: (01)-6235511/ 9800-18971 (toll free)Fax : (01)-6234399

MEXICO

Consumer Information CentreNorte 45 No.669Col. Industrial VallejoC.P.02300, -Mexico, D.F.Phone: (05)-3687788 / 9180050462Fax : (05)-7284272

PARAGUAY

Philips del Paraguay S.A.Avenida Artigas 1519Casilla de Correos 605AsuncionPhone: (021)-211666Fax : (021)-213007

PERU

Philips Peruana S.A.Customer DeskComandante Espinar 719Casilla 1841Limab18Phone: (01)-2412890Fax : (01)-2412913

URUGUAY

Ind.Philips del Uruguay S.A.Avenida Uruguay 1287Customer Help Desk11100 MontevideoPhone: (02)-923392Fax : (02)-920752

Consumer Information Centers

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VENEZUELA

Industrias Venezolanas Philips S.A.Apartado Postal 1167Caracas 1010-APhone: (02) 2377575Fax : (02) 2376420

Canada

CANADA

Consumer Service Division.4977 Levy StreetVille St.Laurent,Quebec H4R2N9Phone: (514)-9560120Fax : (514)-9560828

Pacific

AUSTRALIA

Philips Consumer Service.Customer Information Centre.3 Figtree DriveHomebush Bay NSW 2140Phone: (02)-131391Fax : (02)-97644681

NEW ZEALAND

Philips New Zealand Ltd.Consumer Help Desk2 Wagener Place, Mt.AlbertP.O. box 1041AucklandPhone: 0800 658 224 (toll free)Fax : (09)-8497858

Asia

Consumer Information Centers

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BANGLADESH

Philips Service Centre100 Kazi Nazrul IslamAvenue Kawran Bazar C/ADhaka-1215Phone: (02)-812909Fax : (02)-813062

CHINA

BEIJINGBeijing Authorized Service Centre.Consumer Information CentreBuilding 6, West StreetChong Wen Men, Beijing, Jin Bang Co. Led.100051 BEIJINGPhone: (010)-65122276Fax : (010)-65226236

GUANGZHOUPhilips Authorized Service Centre801 Dong Feng Road EastGuangzhou 510080Phone: (020)-7766990Fax : (020)-7766990

SHANGHAIPhilips Service Logistic CentreConsumer Information CentreP.O.Box 002-027, Nextage Department StorePuding New District200002 SHANGHAIPhone: (021)-63511263Fax : (021)-63510799

Philips Authorized Service CentreConsumer Information Centre148 Fu Jian Road M200001 ShanghaiPhone: (02)-812909Fax : (02)-813062

Consumer Information Centers

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HONG KONG

Philips Hong Kong LimitedConsumer Information Centre16/F Hopewell Centre17 Kennedy Road, WANCHAIPhone: 2821-5345Fax : 2861-3104

INDIA

BOMBAYPhilips IndiaCustomer Relation CentreBandbox House254-D Dr. A Besant Road, WorliBombay 400 025Phone: (022)-4926611Fax : (022)-4941698

CALCUTTACustomer Relation Centre7 justice Chandra Madhab RoadCalcutta 700 020Phone: (033)-747333Fax : (033)-4753839

MADRASCustomer Relation Centre3, Haddows RoadMadras 600 006Phone: (044)-8292221Fax : (044)-8275208

NEW DELHICustomer Relation Centre68, Shivaji MargNew Dehli 110 015Phone: (011)-5469692Fax : (011)-5442402

INDONESIA

Philips Group of Companies in IndonesiaConsumer Information CentreJl.Buncit Raya Kav. 99-10012510 JakartaPhone: (021)-7940040Fax : (021)-7940080

Consumer Information Centers

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JAPANPhilips Consumer Electronics1-11-9,EbisuminamiShibuya-KuTokyo 150Phone: (03)-3719-2235Fax : (03)-3715-9992

KOREA

Philips Korea Ltd.Philips HouseC.P.O. box 3680260-199, Itaewon-Dong.Yongsan-Ku, Seoul 140-202Phone: (02)-5961195/1196 / (02)-5967632/76325Fax : (02)-5959688

MALAYSIA

Philips Malaysia Sdn. BerhadService Dept.No.51,sect.13 Jalan University.46200 Petaling Jaya, Selagor.P.O.box 1216350768 Kuala Lumpur.Phone: (03)-7562144Fax : (03)-7560761

PAKISTAN

KARACHIPhilips Electrical Ind. of PakistanConsumer Information CentreF-54, S.I.T.E, P.O.Box 710175730 KARACHIPhone: (021)-2560071-82Fax : (021)-2562386

Philips Consumer Service Centre168-F, Adamjee RoadRawalpindi CanttPhone: (051)-580902-3Fax : (051)-584944

Consumer Information Centers

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PHILIPPINES

Philips Electronics and Lighting Inc.106 Valero St., Salcedo VillageMakati, Metro Manilla.Phone: (02)-8100161Fax : (02)-8173474

SINGAPORE

Philips Singapore Private Ltd.Consumer Service Dept.Lorong 1,Toa Payoh., P.O. box 340Singapore 1231Phone: 3502000Fax : 2508037

TAIWAN

Philips Taiwan Ltd.Consumer Information CentreNr 96 Section 1, Chien-Kuo N.RoadTAIPEIPhone: (02)-382-4567Fax : (02)-2134-2670

THAILAND

Philips Electronics (Thailand) Ltd.Philips Service Centre209/2 Sanpavut Road,Bangna, Bangkok 10260Phone : (02)-3980141/3980790Fax : (02)-3983319

Africa

MOROCCO

Philips Electronique Maroc304,BD Mohamed VCasablancaPhone: (02)-302992Fax : (02)-303446

Consumer Information Centers

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SOUTH AFRICA

South African Philips.S.V. Div. 195 Main R.D.Martindale., JohannesburgP.O.box 58088Newville 2114Phone: (011)-4715000Fax : (011)-4715034

Middle East

DUBAI

Philips Middle East B.V.Consumer Information CentreP.O.Box 7785DUBAIPhone: (04)-353666Fax : (04)-353999

EGYPT

Philips EgyptConsumer Information Centre10, Abdel Rahman El RafeiMohandessin - Cairo, P.O.Box 242DOKKIPhone: (02)-3313993Fax : (02)-3492142

 

Consumer Information Centers

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