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Pharmacy Joins the Green Revolution FMI Supermarket Pharmacy Conference September 14, 2009 Robert P. Garrity

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Page 1: Pharmacy Joins the Green Revolution - pacific.edu · Pharmacy Joins the Green Revolution ... Case studies showcase long-term value ... “Wegman’s Food Markets here has cut its

Pharmacy Joins the Green Revolution

FMI Supermarket Pharmacy ConferenceSeptember 14, 2009

Robert P. Garrity

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Agenda

Sustainability Definition/Scope

Sustainability: A Growing Issue

Company Perspective: One Company’s Approach

Pharmacy Opportunities

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Definition / Scope

SUSTAINABILITYBusiness practices that promote the long-term

well-being of the environment, society and the bottom line

Senior Management

Toolkit & other Resources

Sour

cing

Ope

ratio

ns

Cus

tom

er/M

arke

ting

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Retail Sustainability

A Growing Issue

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Growing Issue: January, 2009 FMI Board PresentationMember Engagement in Sustainability

22 Board Member Companies

Task Force = 26 Companies4 Wholesalers

13 National or Regional Chains4 Independent Operators2 Canadian Chains3 Global Companies

Seafood Group = 20 Companies Carbon Group = 8 Companies3 Wholesalers 1 Wholesaler9 National or Regional Chains 5 National/Regional Chains3 Independents 1 Independent2 Canadian Chains 1 Global Company3 Global Companies

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Growing Issue: January, 2009 FMI Board Presentation

Ahold USABuehler Food Markets, Inc.The Great A and P Tea Company, Inc.Hannaford Bros. Co.Harris Teeter, Inc.Hy-Vee, Inc.The Kroger Co.Loblaw Companies Ltd.Lund Food HoldingsPrice ChopperPublix Super Markets, Inc.

Raleys Family of Fine FoodsSafeway, Inc.Save Mart SupermarketsSchnuck Markets, Inc.SobeysSUPERVALU INC.Save Mart SupermarketsTarget CorporationUkrops Super Markets, Inc.Unified Grocers, Inc.Wal-Mart Stores, Inc.Wakefern Food CorporationWegmans Food Markets, Inc.

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Growing Issue: January, 2009FMI Board Presentation

Sustainability 101Plastic Bag Policy and BackgroundersFMI Website – Collection of free resources + research

www.fmi.org/sustainability/Sustainability Starter KitIndustry EngagementUS Pork Council Cornell University American Meat InstituteRILA U.S. Chamber of Commerce American Society Assn. Execs.ROFTA National Fisheries Institute FMI ConventionANTAD Dairy Council Wal-Mart Sustainability IndexFMI Events University of Arkansas Portland State UniversityState Retail Assns. University of California Davis

Sustainability Summit – 350 attendeesLaunched Carbon and Seafood Groups

2007-2008 Completed Projects

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Growing Issue: January, 2009 FMI Board Presentation

Carbon ProjectFree industry resources developed by STF with MBA students at Penn State and Verisae

The Carbon 101 ToolkitWhat is it and why should we care?Guidelines for strategy developmentIdentifies financial, legislative, market opportunitiesCase studies showcase long-term valueNavigation tools – organizations, government, experts

The Calculator Confidential snapshot of your company emissions Identify opportunities to reduce costsFor FMI members = industry aggregates for comparisonProactive preparation for upcoming legislationPositions industry to set voluntary reduction goals

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Average Supermarket Footprint

Growing Issue: January, 2009 FMI Board Presentation

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Growing Issue: January, 2009 FMI Board Presentation

FMI supports programs to promote a sustainable supply of seafood

FMI encourages the followingLearn about issuesUtilize sustainable seafood resourcesDevelop individual company procurement policies for sustainable seafoodConsider sustainable seafood certification programs

FMI will partner with suppliers, government advocacy groups and other experts to assure long-term viability of seafood supply

FMI Sustainable Seafood Working Group will develop voluntary industry guidelines to be presented to FMI Board in 2009

Proposed Industry Position on Sustainable Seafood

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Growing Issue: January, 2009 FMI Board Presentation

Our Understanding is Growing

80% of opportunity in supply chain = collaboration

Thoughtful “Stakeholder Engagement” is valuable

Water is the next “carbon”

Goals, measurements, metrics complement best practices

Sustainability will be embedded in all parts of our business and decisions – it will “go without saying”

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Growing Issue: January, 2009 FMI Board Presentation

Sustainability Task Force is Evolving

StakeholdersGMA &

Suppliers

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Growing Issue: January, 2009 FMI Board Presentation

Working GroupsEvolutionary - based on current or over the horizon issues

SustainableSeafood

FMI Sustainability Task Force8 Executive Committee Members, 26 Member Companies

SustainableAgriculture

SustainablePackaging

Carbon Footprint

Water Footprint

Green Building

GMA & Supplier Advisory Group Stakeholder Advisory GroupGovernment, Experts, NGO’s, Universities

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Growing Issue: Coca-Cola Retailing Research Council

www.ccrrc.org[global]

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Growing Issue: Coca-Cola Retailing Research Council

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Growing Issue: Coca-Cola Retailing Research Council

Reducing Waste

Reducing Carbon

Developing Sustainable Agriculture

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Growing Issue: Coca-Cola Retailing Research Council

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Growing Issue: Coca-Cola Retailing Research Council

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Growing Issue: Coca-Cola Retailing Research Council

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Growing Issue: In the NewsWal-Mart to Increase Company’s Sustainability Focus:

Current Wal-Mart CEO Lee Scott “began the retailer’s environmental push in 2005, outlining plans to one day use only renewable energy and creating zero waste. The efforts have been seen as a way for Wal-Mart to improve its reputation, help the environment and cut costs.Reuters reports that incoming Wal-Mart CEO Mike Duke plans to “accelerate” and “broaden” the company’s sustainability initiatives, saying at a Sustainability Milestone Meeting this week, “I am very serious about it. It’s not something of the past. This is all about the future.”In related news, Dow Jones reports that Wal-Mart's Canada division plans a new environmentally themed private label program called “For the Greener Good.”

Morning News Beat, January 28, 2009

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Growing Issue: In the NewsAmerican Grocery Shopper Study from Brand Spark International - 50,000 U.S. shoppers:

70% of consumers feel motivated to buy products that are better for the environment, but only 40% are willing to pay more for them75% of consumers believe that some companies are exploiting environmentally friendly claims for marketing purposes (a practice known as 'green-washing')58% of shoppers consider it important for a new product they purchase to be "natural"78% of shoppers believe that manufacturers have a long way to go to reduce the amount of packaging used68% expressed increased concern about chemicals in food products, compared to 63% for household products and 57% for skin-care products

The Wise Marketer! February 12, 2009

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Company Level Perspective:

One Company’s Approach

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Conceptual Work Design

Low:

•Ambiguous Definition

•No Goals

•No workflow

High:

•Clear Definition

•Stated Goals

•Optimized Workflow &Design

No LineParticipation

Total LineResponsibility

Ownership

Issu

e M

atur

ity

SustainabilityIssue

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Conceptual Work Design Example: Sustainable Seafood

Issue: Global seafood supplies not keeping up with demand

First Identified to Company: FMI Sustainability Task Force, Winter, 2008

Approach:Discussions with Merchants, May, 2008Conflicting industry views: NFI, NGOs, Governments, Certification GroupsCreated FMI Sustainable Seafood Working Group with Merchant participation, August, 2008Evaluated NGO relationships and selected partner, Fall, 2008 Established Seafood Procurement Policy, December, 2008Signed on to “Common Vision” January 2009Line currently establishing work plan for clarity of issue, NGO partner role, education of team members, sustainable species offerings and customer communication.

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Conceptual Work Design Example: Sustainable Seafood

May 2008

August 2009

Low:

•Ambiguous Definition

•No Goals

•No workflow

High:

•Clear Definition

•Stated Goals

•Optimized Workflow & Design

No LineParticipation

Total LineResponsibilityOwnership

Issu

e M

atur

ity

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The Green Revolution:

Pharmacy Opportunities

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Pharmacy Opportunities: Waste Reduction

Reduced Paper Usage:“Wegman’s Food Markets here has cut its paper usage in pharmacy perscription refill information to the tune of 10 million fewer pieces of paper a year.” SupermarketNews, July 28, 2009

Recycling Plastic:“Green” Packaging Initiative

Reuse Supply Bottles

Pharmacies

Re-processor

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Pharmacy Opportunities: Medicine Disposal

Extended Producer Responsibility (EPR) a.k.a. Product StewardshipA government strategy to place responsibility for end of life management of products and associated packaging on producers andconsumers rather than on taxpayers or local governments.

Product Policy Institute www.productpolicy.org

“Group asks companies to pay for medicine disposal”National Association of Counties adopted a policy supporting producer responsibility for unwanted medicines

Waste & Recycling News, July 30, 2009

SMARxT Disposal: Promoting Responsible Consumer Medication Disposal to Ensure Healthy Aquatic Ecosystems

National public awareness campaignPartnership: American Pharmacists Association, U.S. Fish & Wildlife Service, Pharmaceutical Research and Manufacturers of America

www.SMARxTdisposal.net

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Pharmacy Opportunities: Common Challenges

HIPAA

Costs

Change

Priority

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Pharmacy Opportunities: Take a Stand

Interface with company sustainability effortsDefine Pharmacy specific sustainability objectivesConsider Pharmacy industry position and collaboration opportunitiesLeverage supplier initiativesLearn from stakeholder insights (no blind eye)Talk to & more importantly listen to the customerGet started…

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Pharmacy Joins the Green Revolution

“Trusted Professional” carries an implicit obligation to the community!

Thank You