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The Philippine Business Process Outsourcing (BPO) industry, at a glance.
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7/21/2019 PH BPO Industry - At a Glance
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Western style:400 years of sharedculture with Spain
and USA
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literacyrate
97.5%",)"_' ,%1,&3 ",)( !'3)&$ +3 c)")3
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2ndlargest English-speakingcountry in
the world
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According to a recent report by GlobalEnglish Corporation (GEC):
The Philippines is#1 in Business
English. “
”
Social Proof
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A well-established
OutsourcingSector
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Projected Growth of the IT-BPOMarket in USD
EDCD EDCC EDCO EDCZEDD[EDDZ
$3$7
$9 $11$13
$25
Billion
Billion
Billion BillionBillion
Billion
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I()$.&214$7.+C(,$)1 '-$JEEK5
It is the third-largest exportearner based on net valueadded.
Has contributed 4% - 5% ofannual GDP
Largest private-sector, new-jobcreator with 448,000 direct hiresand 1.4 million indirect jobs
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PROS CONS
Philippines! f)31& RAd 6)3b&"! g&$$ G-2/)"&- A&+*$&! K++- G(1$%', <b%$$'! f+5&3 :""3%"%+(
! 6&-%20 /+'" $&^&$ .2"5%", +**+3"2(%"7 "+%0*3+^& .7 0+^%(1)5)7 =3+0 6)(%$)?
India
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LowerTaxes
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AU - $4,273
PH - $350
UK - $3,695
US - $3,459
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Philippines has higher hiring activity than othercountries in the Asia-Pacific region, which includedChina, India, Indonesia, Malaysia, Thailand and
Vietnam
Companies offer various programs for employeessuch as stress assessment programs, healthscreening, counseling, fitness competitions, and
smoking cessation programs.
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:+".'-S ,((2STTCCCU;*U'+;U2,T2,L*2+L&((.1(1+#L.&(-L,1()L&33L(1;-L3+CT
Philippine BPOattrition rate is at anall-time low
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The industry’s contribution to economic developmentis centered in Metro Manila and in other highlyurbanized areas throughout the country.
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?-3-'+;$T$V&(&$I %.&)(. '( .-5
Telecom infrastructure is availablethroughout the archipelago
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Labor Code in thePhilippines
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real people, real solutions