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8/22/2019 PGDM-Product Design, Make-Buy,VA+VE Etc.
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Product Design
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WHAT IS PRODUCT
A produc t , is any th ing that can
be o ffered to a market to sat is fy
a wan t or a need(Kotler)
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WHAT IS PRODUCT?
PhysicalGoods :Cars, Medicines
Services: Banking, Insurance, Internet
Persons: Sachin Tendulkar, Abhishek
Bachchan
Places: Kashmir, Singapore
Properties: The Konark Kinara
Organizations: RSS, Reliance
Information: Cancer / HIV / Polio
Awareness
Ideas:Loss Prevention
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What Is NewProduct?
A product is consideredto be a newwhen it is:
new to the world,
to the market, to the producer,
to the seller, or
some combination of
these.
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Categories of New Products
New-To-The-World
New Product Lines
Product Line Additions
Improvements/Revisions
Repositioned Products
Lower-Priced Products
SixCategories
of
New
Products
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New-Product Strategy
Idea Generation
Idea Screening
Business Analysis
DevelopmentTest Marketing
Commercialization
New Product
New-Product Development Process
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Successful New-Product
Development Process
ProductSuccess
Factors
Long-Term Commitment
New Product Strategy
Capitalize on Experience
Establish an Environment
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ORGANISATIONAL COMPETITVENESS THROUGH
PRODUCT DESIGN
Cost Proportion:A high proportion, almost 70 to 80 per cent, of a
products production cost could be determined at
the design stage
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Life Cycle Costs
A good design could reduce variouscosts such as that of :
Materials
Manufacturing Process
Quality
Use & Maintenance by the Customer
Depreciation
Environmental (for society at large)
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Competitiveness
Four Ways to Achieve Competitiveness
Through Quality
Through Time
Through Cost
Through Flexibility
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A Good Product Design Offers
Competitiveness Through Quality
Quality of:
Performance
Features and Aesthetics Reliability and Durability
Serviceability and Safety
User Friendliness and Customizability
Environment - Friendliness
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TIME-BASED COMPETITION IN DESIGN
Time To Design & Develop Is Vital.
Because, Changes Keep Occurring In:
business environment
target market
technology
competitive position of the firm
Speed Up Product Development Through: Concurrent Engineering
Cross-functional Teams for product
development
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Product Design
Modular Design
Computer Aided
Design (CAD)
Concurrent
Engineering
Product Life
Cycle
Standardization
Manufacturability Reverse Engineering
Research &
Development
Concepts
in
Product
Design
Robust Design
Concepts in Product Design
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DESIGN FOR MANUFACTURABILITY (DFM)
Product designed in such a way that the
processes to manufacture are
easier
quicker
less expensive
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Over the Wall syndrome
Product Design cannot be thrown over the
wall towards manufacturing people to
produce it.
Engineering changes afterthe design are
very expensive and wasteful of time andeffort.
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DFM Principles for Assemblies
Minimize the number of parts
Standardize designs
Minimize the number of operations Modify the parts for ease of assembly
Use modules
Minimize new-ness
Use Poka Yokeor fool-proofing
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DFM Principles for Components
Standardize the features
Use Product Families concept
Avoid complex contours
Make use of tolerances
Make parts
self-aligning
with symmetry
easy to handle
easy to assemble
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DESIGN FOR EXCELLENCE (DFX)
DFM is only one aspect of excellence in
design.
Excellence should be in various functions
and aspects of business.
Even DFM has to be for the entire ProductFamily.
Look beyond ones own organization, to
other firms in the value chain. Look beyond the present, to the future
efficiencies.
Design should be for overall Excellence.
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Product Design for Service Industry
Service Design a service product or a service
offering - defines the service company itself, notjust the lifetime costs.
Service Design decides on the attributes it will
cater to and also those it will notaccording to thebusiness it has defined for self.
e.g. As a design, Wal-Mart will not offer what Saks
Fifth Avenue offers. OR Tiffanys Room will not offer
what the other restaurants even in the 5 star hotelswould offer.
Reliability is very important in Service Design.
Because, services are fragile; rework is not
possible. Service design should keep this in view.
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Product Design for Service Industry contd.
Service Design has few parallels to DFM. Service
is designed primarily with the customer in view.
Customer is right there in the service operations.
He is not merelythe consumerof the service;
He can be integral to the productionof the service.
Perhaps, there is a need forDesign for Customer
Participation (DCP).
Therefore, Service Product Design has to be
accompanied simul taneouslywith The Design of
Service Process.
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Any Questions??
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Value Analysis (VA) / Value
Engineering (VE)
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Origin & Definition of Value Analysis
Value Analysis is an organized effort to provide required functionsof a product at lowest overall cost
consistent with achieving the requiredquality, performance and market acceptance
VALUE A NALYSIS IS NOT A CHEAPENING PROCESS. RELIAB ILITY & PERFORMANCE ARE NOT
SACRIFICED FOR THE SAKE OF CUTTING COST
Value Analysis was developed in the late 1940s by Lawrence D. Miles. He
worked in the Purchase Department of General Electric Company in the
USA
Value Analysis was a response to the question: How had companies
managed to innovate during World War II despite of rationed materials
and war time shortages
Miles presented a model on the idea that All cost is for function.Customers buy functions experienced through products and services
A funct ionis something that a product or service doesfor someone
who uses it
Miles named his approach as Value Analysis and laterValue Engineering.
Today, it is also called Value Management
Origins of Value Analysis, Value Engineering, or Value Management
Definition of Value Analysis
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VALUE ANALYSIS / VALUE ENGINEERING
Value Analysis (VA) & Value Engineering(VE) - also called Value Methodologyor
Value Management- is a powerful problem-
solving tool that can reduce costs whilemaintaining or improving performance and
quality requirements.
It is a function-oriented, systematic teamapproach to providing valuein a product or
in a service.
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The value methodology helps organizations
compete more effectively in local, national
and international markets by:
- Decreasing Costs
- Increasing Profits
- Improving Quality
- Expanding Market Share
- Saving Time
- Solving Problems
Using resources more effectively
VALUE METHODOLOGY
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VALUE ANALYSIS - VA
VA is a step-by-step approach to identify the
funct ionsof a product, process, system
or service;
to establish a monetary value for that function
then provide the desired function at an
overall minimum cost without affecting any of
the existing parameters like Quality, Safety,
Maintainability, Productivity, and other
Performance Characteristics.
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Value Engineering
Value Engineering is where the value
of all the components used in the
construction of a product from designto final delivery stage are completely
analysed and pursued.
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Difference Between Value Analysis & Value
Engineering
VALUE ANALYSIS VALUE ENGINEERING
Indicates application on the
product that is into
manufactur ing.
Indicates application on
the produc t at i ts design
stage.
All factors come together
including workers,subcontractors, engineers
to make a team w ith total
exper ience and know ledge
It is always done by a
speci fic productdesig n(eng ineers) team.
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Difference Between Value Analysis & Value
Engineering
VALUE ANALYSIS VALUE ENGINEERING
It may change the
presentstage of the
product or operation
the changes are
executed at the initial
stages (design) only.
It is worked out
mostly with helpofknowledgeand
experience
It requires speci f ic
techn ical know ledge.
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What Is Overal l Cos t?
Overal l Cos tsmeans different to different people. For a producer
overall cost is the summation of all the elements
of the cost required to produce a product orservice such as labour, material, overhead, etc.
For a consumer
overall cost is the monetary sum (= price) forwhich the products or services are purchased in
the market.
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Value
* Valueis what is perceived by
the user
Key Question??
How To Increase The Value
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FUNCTION OF VA/VE
FUNCTIONHERE MEANS NEED
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Value of A Function Can Be Increased by
Four Methods
1. Decrease the cost whileensuring the same level
of performance.
2. Enhance the performance
at the same cost.
3. Decrease the cost and
increase the performance
4. Increase both performanceand cost ensuring that
performance increases
more than the increment in
the cost.
V = P / C
V = P / C
V = P / C
V = P / C
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THE VARIOUS TYPES OF FUNCTION
Use Function and Aesthetic Function
Primary Function and SecondaryFunction
Higher Orderand Secondary Function
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USE FUNCTIONAND AESTHETIC FUNCTION
Use Funct ionPerform s some act ion , exp resses in
act ive tone(For example: Wristwatch : Hour or Minute Hands)
Aesthet ic Funct ion
Pleases cu stomer, exp ressed in passive
or non -measu rable tone(For example: Wristwatch :Matching Strap)
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PRIMARY FUNCTION AND SECONDARY
FUNCTION
Primary Funct ion
Basic pu rpose for wh ich a product
exists(For Example: Wristwatch : To Show Time)
Secondary Funct ion
Arises ou t of speci f ic design chosen tofu l f il the pr imary fun ct ion(For Example:Wristwatch : To Show Date & Day / Phases of the Moon )
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HIGHER ORDER AND SECONDARY FUNCTION
Higher Order Func t ion-Reason of sat isfy ing the basic funct ion
(For example: Wristwatch: To Show Time)
Lower Order Funct ion -
Means of achieving the basic funct ion(For example: Wristwatch: To Have Strap)
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VALUE ANALYSIS TESTS
Does its use contribute value?
Is its cost proportional to its usefulness?
Does it need all its features?
Is there anything better for the intended use?
Can a usable part be made by a lower costmethod?
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VALUE ANALYSIS TESTS Can a standard product be found which will
be usable?
Is it made on proper tooling, considering
quantities used?
Do materials, reasonable labour, overhead,
and profit total its cost?
Will another dependable supplier provide itfor less?
Is anyone buying it for less?
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Value Analysis Is Characterized By Four
Key Elements
Function-Cost-Analysis
Structured Approach with
10 Steps (VA/VE Job Plan)
Focused Team Effort
Creativity
0 1 2 3 4 5 6 7 8 9
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A Function Description Which Is Neutral In Regard To Solutions
Will Increase The Room For Creativity And New Solutions
If You Want To Solve A Problem Detach Yourself From The Problem First !!
Put Sheets Together
hold sheets ofpaper together
Situation As-is
Level of Functions
Level ofTransformation
Level of Solutions
Paper Clip
Situation To-be
to stick, to glue, to rivet,
to staple, to clamp, toturn down corners,
to put in a hose,
What does it do ?
by accident
Proces
sof
Abstraction
What exactly does it do? In what way else?
Folder Clamp
?
clip Sheets
Put Sheets Together
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Value Engineering
Workshop
Value Engineering
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VE In Session
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Maruti Udyog Limited
Maruti Suzuki, the major passenger car
company, has undertaken measures along
with its vendors to save costs through VA
initiatives. The company has introduced a
scheme to encourage vendors to reducetheir costs and share the benefits. The
Chairman of Maruti Suzuki said, With the
help of Value Analysis, we have savedaround ` 42.50 crore in 2006-06 fiscal; ` 58
crore in 2006-07 and `75 crore in 2007-08
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Any Question??
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MAKE OR BUY DECISION
INTRODUCTION
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INTRODUCTION
Every organization has to decide whether to
produce a product or offer service internally orpurchase from outside source (Outsourcing)
Theoretically, every item / service is a candidate for
internal manufacture and every item currently
produced internally is a candidate for outsourcing.
Majority of the Make/Buy Decisions are price-
related.
However, many non-price factors requireconsideration
Make/Buy Decisions are complex, time consuming
and require senior management involvement
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MAKE / BUY DECISIONS WHEN?
When the organization introduces newproducts.
The fluctuating demand for the company's
products. When the organization carries out value
analysis or cost reduction programs.
Deteriorating quality and delivery commitmentof the supplier if presently the item is bought.
The scarcity of funds for investment in
additional plant and equipment.
FACTORS INFLUENCING MAKE/BUY DECISIONS
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FACTORS INFLUENCING MAKE/BUY DECISIONS
Factor MakeDecision BuyDecisionVolume of Production
(Quantity) Higher Lower
Cost Analysis
Material, Direct Labour , Set-
up, Depreciation, Admn,
Overheads, Interests, Taxes,
Inv. Carrying, Scrap
Spoilage, Rework, etc.
Purchase Price,
Transportation, Sales Tax,
Octroi, Procurement, Inv.
Carrying, Incoming
Inspection, etc.
Utilization of
Production CapacityLarge Prod. Capacity Small Production Capacity
Integration of Prod.
SystemVertical Integration Horizontal Integration
Manpower Skilled, Competent Scarce
Secrecy & Protection of
Patent ActYes No
Fixed Cost Lower Higher
Competent Vendors - -
Quality & Reliability of
Vendors - -
FUNCTIONAL ASPECTS INFLUENCING MAKE/BUY
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Financial Aspects
Long-term Investment
Technological Aspects
Access to latest technology
Feasibility and Terms & Conditions for Technology transfer
Scrapping of Old / Outdated Plant & Machinery
Product Life Cycle
Marketing Aspects
Fierce Competition Quality Make Decision
(Future) Higher Market Share Make Decision
Purchasing Aspects Availability, Delivery, Acceptable Price, Acceptable Quality, Competency &
Reliability of Vendors, Financial Condition of Vendors etc.
Intangible Aspects
Environmental Factors, Labour Union Acceptance, Support to
Ancilliarization, Growth of SSIs
FUNCTIONAL ASPECTS INFLUENCING MAKE/BUY
DECISIONS
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NON-ECONOMIC FACTORS IN MAKE/BUY DECISIONS
Availability of Infrastructure and SkilledPersonnel
Availability of Alternate Source of Supply
Employee Preferences and Stability Concerns Need to Maintain Trade Secrets
Desire to Expand in to New Product Line
Desire for Forward and backward Integration Long-lasting and Mutually Beneficial
Relationships with Vendors
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ILLUSTRATION
Demand for the component is at the rate of 6000
per year and this demand is going to continue for
next three years. The company has two options. It
can get the component manufactured from outside
or it can manufacture in house. It costs the Co. `2.80 per unit to buy the component. The in-house
manufacture will incur a fixed cost to the extent of `
10,000 and variable cost of ` 1.50 per unit.
Give the Decision Rule for Make or Buy
SOLUTION ILLUSTRATION
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SOLUTION : ILLUSTRATION(CONTD.)
Letx be the number of units
The Total Cost incurred in buy ingthe component is Total Cost (Y1) = ` 2.80*x
Total Cost in makingthe component in-house is
Total Cost (Y2) = 10,000 + 1.50*x
At BEP, both alternatives result in equal total costs At BEP, Y1 = Y2 2.80*x = 10,000 + 1.50*x orx = 7693 units
Decision Rule
If the quantity is 7693 units, bo th make and buy are equal lyeconomical
If the quantity is less than 7693 units, then it is economical to
buy
If the quantity is more than 7693 units, then it is economical to
make
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BREAK-EVEN CHART
Fixed Cost
` 10,000
Volume / QuantityBEP
Volume/Quantity
Cost(In
Rs.)
BEP
Valu
e`
Zone ofCheaper to Bu y
Zone ofCheaper to Bu y
Fixed Cost = ` 10,000
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Any Question??
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Thank you