PGDM-Product Design, Make-Buy,VA+VE Etc

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    Product Design

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    WHAT IS PRODUCT

    A produc t , is any th ing that can

    be o ffered to a market to sat is fy

    a wan t or a need(Kotler)

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    WHAT IS PRODUCT?

    PhysicalGoods :Cars, Medicines

    Services: Banking, Insurance, Internet

    Persons: Sachin Tendulkar, Abhishek

    Bachchan

    Places: Kashmir, Singapore

    Properties: The Konark Kinara

    Organizations: RSS, Reliance

    Information: Cancer / HIV / Polio

    Awareness

    Ideas:Loss Prevention

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    What Is NewProduct?

    A product is consideredto be a newwhen it is:

    new to the world,

    to the market, to the producer,

    to the seller, or

    some combination of

    these.

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    Categories of New Products

    New-To-The-World

    New Product Lines

    Product Line Additions

    Improvements/Revisions

    Repositioned Products

    Lower-Priced Products

    SixCategories

    of

    New

    Products

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    New-Product Strategy

    Idea Generation

    Idea Screening

    Business Analysis

    DevelopmentTest Marketing

    Commercialization

    New Product

    New-Product Development Process

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    Successful New-Product

    Development Process

    ProductSuccess

    Factors

    Long-Term Commitment

    New Product Strategy

    Capitalize on Experience

    Establish an Environment

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    ORGANISATIONAL COMPETITVENESS THROUGH

    PRODUCT DESIGN

    Cost Proportion:A high proportion, almost 70 to 80 per cent, of a

    products production cost could be determined at

    the design stage

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    Life Cycle Costs

    A good design could reduce variouscosts such as that of :

    Materials

    Manufacturing Process

    Quality

    Use & Maintenance by the Customer

    Depreciation

    Environmental (for society at large)

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    Competitiveness

    Four Ways to Achieve Competitiveness

    Through Quality

    Through Time

    Through Cost

    Through Flexibility

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    A Good Product Design Offers

    Competitiveness Through Quality

    Quality of:

    Performance

    Features and Aesthetics Reliability and Durability

    Serviceability and Safety

    User Friendliness and Customizability

    Environment - Friendliness

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    TIME-BASED COMPETITION IN DESIGN

    Time To Design & Develop Is Vital.

    Because, Changes Keep Occurring In:

    business environment

    target market

    technology

    competitive position of the firm

    Speed Up Product Development Through: Concurrent Engineering

    Cross-functional Teams for product

    development

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    Product Design

    Modular Design

    Computer Aided

    Design (CAD)

    Concurrent

    Engineering

    Product Life

    Cycle

    Standardization

    Manufacturability Reverse Engineering

    Research &

    Development

    Concepts

    in

    Product

    Design

    Robust Design

    Concepts in Product Design

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    DESIGN FOR MANUFACTURABILITY (DFM)

    Product designed in such a way that the

    processes to manufacture are

    easier

    quicker

    less expensive

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    Over the Wall syndrome

    Product Design cannot be thrown over the

    wall towards manufacturing people to

    produce it.

    Engineering changes afterthe design are

    very expensive and wasteful of time andeffort.

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    DFM Principles for Assemblies

    Minimize the number of parts

    Standardize designs

    Minimize the number of operations Modify the parts for ease of assembly

    Use modules

    Minimize new-ness

    Use Poka Yokeor fool-proofing

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    DFM Principles for Components

    Standardize the features

    Use Product Families concept

    Avoid complex contours

    Make use of tolerances

    Make parts

    self-aligning

    with symmetry

    easy to handle

    easy to assemble

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    DESIGN FOR EXCELLENCE (DFX)

    DFM is only one aspect of excellence in

    design.

    Excellence should be in various functions

    and aspects of business.

    Even DFM has to be for the entire ProductFamily.

    Look beyond ones own organization, to

    other firms in the value chain. Look beyond the present, to the future

    efficiencies.

    Design should be for overall Excellence.

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    Product Design for Service Industry

    Service Design a service product or a service

    offering - defines the service company itself, notjust the lifetime costs.

    Service Design decides on the attributes it will

    cater to and also those it will notaccording to thebusiness it has defined for self.

    e.g. As a design, Wal-Mart will not offer what Saks

    Fifth Avenue offers. OR Tiffanys Room will not offer

    what the other restaurants even in the 5 star hotelswould offer.

    Reliability is very important in Service Design.

    Because, services are fragile; rework is not

    possible. Service design should keep this in view.

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    Product Design for Service Industry contd.

    Service Design has few parallels to DFM. Service

    is designed primarily with the customer in view.

    Customer is right there in the service operations.

    He is not merelythe consumerof the service;

    He can be integral to the productionof the service.

    Perhaps, there is a need forDesign for Customer

    Participation (DCP).

    Therefore, Service Product Design has to be

    accompanied simul taneouslywith The Design of

    Service Process.

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    Any Questions??

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    Value Analysis (VA) / Value

    Engineering (VE)

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    Origin & Definition of Value Analysis

    Value Analysis is an organized effort to provide required functionsof a product at lowest overall cost

    consistent with achieving the requiredquality, performance and market acceptance

    VALUE A NALYSIS IS NOT A CHEAPENING PROCESS. RELIAB ILITY & PERFORMANCE ARE NOT

    SACRIFICED FOR THE SAKE OF CUTTING COST

    Value Analysis was developed in the late 1940s by Lawrence D. Miles. He

    worked in the Purchase Department of General Electric Company in the

    USA

    Value Analysis was a response to the question: How had companies

    managed to innovate during World War II despite of rationed materials

    and war time shortages

    Miles presented a model on the idea that All cost is for function.Customers buy functions experienced through products and services

    A funct ionis something that a product or service doesfor someone

    who uses it

    Miles named his approach as Value Analysis and laterValue Engineering.

    Today, it is also called Value Management

    Origins of Value Analysis, Value Engineering, or Value Management

    Definition of Value Analysis

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    VALUE ANALYSIS / VALUE ENGINEERING

    Value Analysis (VA) & Value Engineering(VE) - also called Value Methodologyor

    Value Management- is a powerful problem-

    solving tool that can reduce costs whilemaintaining or improving performance and

    quality requirements.

    It is a function-oriented, systematic teamapproach to providing valuein a product or

    in a service.

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    The value methodology helps organizations

    compete more effectively in local, national

    and international markets by:

    - Decreasing Costs

    - Increasing Profits

    - Improving Quality

    - Expanding Market Share

    - Saving Time

    - Solving Problems

    Using resources more effectively

    VALUE METHODOLOGY

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    VALUE ANALYSIS - VA

    VA is a step-by-step approach to identify the

    funct ionsof a product, process, system

    or service;

    to establish a monetary value for that function

    then provide the desired function at an

    overall minimum cost without affecting any of

    the existing parameters like Quality, Safety,

    Maintainability, Productivity, and other

    Performance Characteristics.

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    Value Engineering

    Value Engineering is where the value

    of all the components used in the

    construction of a product from designto final delivery stage are completely

    analysed and pursued.

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    Difference Between Value Analysis & Value

    Engineering

    VALUE ANALYSIS VALUE ENGINEERING

    Indicates application on the

    product that is into

    manufactur ing.

    Indicates application on

    the produc t at i ts design

    stage.

    All factors come together

    including workers,subcontractors, engineers

    to make a team w ith total

    exper ience and know ledge

    It is always done by a

    speci fic productdesig n(eng ineers) team.

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    Difference Between Value Analysis & Value

    Engineering

    VALUE ANALYSIS VALUE ENGINEERING

    It may change the

    presentstage of the

    product or operation

    the changes are

    executed at the initial

    stages (design) only.

    It is worked out

    mostly with helpofknowledgeand

    experience

    It requires speci f ic

    techn ical know ledge.

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    What Is Overal l Cos t?

    Overal l Cos tsmeans different to different people. For a producer

    overall cost is the summation of all the elements

    of the cost required to produce a product orservice such as labour, material, overhead, etc.

    For a consumer

    overall cost is the monetary sum (= price) forwhich the products or services are purchased in

    the market.

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    Value

    * Valueis what is perceived by

    the user

    Key Question??

    How To Increase The Value

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    FUNCTION OF VA/VE

    FUNCTIONHERE MEANS NEED

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    Value of A Function Can Be Increased by

    Four Methods

    1. Decrease the cost whileensuring the same level

    of performance.

    2. Enhance the performance

    at the same cost.

    3. Decrease the cost and

    increase the performance

    4. Increase both performanceand cost ensuring that

    performance increases

    more than the increment in

    the cost.

    V = P / C

    V = P / C

    V = P / C

    V = P / C

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    THE VARIOUS TYPES OF FUNCTION

    Use Function and Aesthetic Function

    Primary Function and SecondaryFunction

    Higher Orderand Secondary Function

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    USE FUNCTIONAND AESTHETIC FUNCTION

    Use Funct ionPerform s some act ion , exp resses in

    act ive tone(For example: Wristwatch : Hour or Minute Hands)

    Aesthet ic Funct ion

    Pleases cu stomer, exp ressed in passive

    or non -measu rable tone(For example: Wristwatch :Matching Strap)

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    PRIMARY FUNCTION AND SECONDARY

    FUNCTION

    Primary Funct ion

    Basic pu rpose for wh ich a product

    exists(For Example: Wristwatch : To Show Time)

    Secondary Funct ion

    Arises ou t of speci f ic design chosen tofu l f il the pr imary fun ct ion(For Example:Wristwatch : To Show Date & Day / Phases of the Moon )

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    HIGHER ORDER AND SECONDARY FUNCTION

    Higher Order Func t ion-Reason of sat isfy ing the basic funct ion

    (For example: Wristwatch: To Show Time)

    Lower Order Funct ion -

    Means of achieving the basic funct ion(For example: Wristwatch: To Have Strap)

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    VALUE ANALYSIS TESTS

    Does its use contribute value?

    Is its cost proportional to its usefulness?

    Does it need all its features?

    Is there anything better for the intended use?

    Can a usable part be made by a lower costmethod?

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    VALUE ANALYSIS TESTS Can a standard product be found which will

    be usable?

    Is it made on proper tooling, considering

    quantities used?

    Do materials, reasonable labour, overhead,

    and profit total its cost?

    Will another dependable supplier provide itfor less?

    Is anyone buying it for less?

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    Value Analysis Is Characterized By Four

    Key Elements

    Function-Cost-Analysis

    Structured Approach with

    10 Steps (VA/VE Job Plan)

    Focused Team Effort

    Creativity

    0 1 2 3 4 5 6 7 8 9

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    A Function Description Which Is Neutral In Regard To Solutions

    Will Increase The Room For Creativity And New Solutions

    If You Want To Solve A Problem Detach Yourself From The Problem First !!

    Put Sheets Together

    hold sheets ofpaper together

    Situation As-is

    Level of Functions

    Level ofTransformation

    Level of Solutions

    Paper Clip

    Situation To-be

    to stick, to glue, to rivet,

    to staple, to clamp, toturn down corners,

    to put in a hose,

    What does it do ?

    by accident

    Proces

    sof

    Abstraction

    What exactly does it do? In what way else?

    Folder Clamp

    ?

    clip Sheets

    Put Sheets Together

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    Value Engineering

    Workshop

    Value Engineering

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    VE In Session

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    Maruti Udyog Limited

    Maruti Suzuki, the major passenger car

    company, has undertaken measures along

    with its vendors to save costs through VA

    initiatives. The company has introduced a

    scheme to encourage vendors to reducetheir costs and share the benefits. The

    Chairman of Maruti Suzuki said, With the

    help of Value Analysis, we have savedaround ` 42.50 crore in 2006-06 fiscal; ` 58

    crore in 2006-07 and `75 crore in 2007-08

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    Any Question??

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    MAKE OR BUY DECISION

    INTRODUCTION

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    INTRODUCTION

    Every organization has to decide whether to

    produce a product or offer service internally orpurchase from outside source (Outsourcing)

    Theoretically, every item / service is a candidate for

    internal manufacture and every item currently

    produced internally is a candidate for outsourcing.

    Majority of the Make/Buy Decisions are price-

    related.

    However, many non-price factors requireconsideration

    Make/Buy Decisions are complex, time consuming

    and require senior management involvement

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    MAKE / BUY DECISIONS WHEN?

    When the organization introduces newproducts.

    The fluctuating demand for the company's

    products. When the organization carries out value

    analysis or cost reduction programs.

    Deteriorating quality and delivery commitmentof the supplier if presently the item is bought.

    The scarcity of funds for investment in

    additional plant and equipment.

    FACTORS INFLUENCING MAKE/BUY DECISIONS

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    FACTORS INFLUENCING MAKE/BUY DECISIONS

    Factor MakeDecision BuyDecisionVolume of Production

    (Quantity) Higher Lower

    Cost Analysis

    Material, Direct Labour , Set-

    up, Depreciation, Admn,

    Overheads, Interests, Taxes,

    Inv. Carrying, Scrap

    Spoilage, Rework, etc.

    Purchase Price,

    Transportation, Sales Tax,

    Octroi, Procurement, Inv.

    Carrying, Incoming

    Inspection, etc.

    Utilization of

    Production CapacityLarge Prod. Capacity Small Production Capacity

    Integration of Prod.

    SystemVertical Integration Horizontal Integration

    Manpower Skilled, Competent Scarce

    Secrecy & Protection of

    Patent ActYes No

    Fixed Cost Lower Higher

    Competent Vendors - -

    Quality & Reliability of

    Vendors - -

    FUNCTIONAL ASPECTS INFLUENCING MAKE/BUY

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    Financial Aspects

    Long-term Investment

    Technological Aspects

    Access to latest technology

    Feasibility and Terms & Conditions for Technology transfer

    Scrapping of Old / Outdated Plant & Machinery

    Product Life Cycle

    Marketing Aspects

    Fierce Competition Quality Make Decision

    (Future) Higher Market Share Make Decision

    Purchasing Aspects Availability, Delivery, Acceptable Price, Acceptable Quality, Competency &

    Reliability of Vendors, Financial Condition of Vendors etc.

    Intangible Aspects

    Environmental Factors, Labour Union Acceptance, Support to

    Ancilliarization, Growth of SSIs

    FUNCTIONAL ASPECTS INFLUENCING MAKE/BUY

    DECISIONS

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    NON-ECONOMIC FACTORS IN MAKE/BUY DECISIONS

    Availability of Infrastructure and SkilledPersonnel

    Availability of Alternate Source of Supply

    Employee Preferences and Stability Concerns Need to Maintain Trade Secrets

    Desire to Expand in to New Product Line

    Desire for Forward and backward Integration Long-lasting and Mutually Beneficial

    Relationships with Vendors

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    ILLUSTRATION

    Demand for the component is at the rate of 6000

    per year and this demand is going to continue for

    next three years. The company has two options. It

    can get the component manufactured from outside

    or it can manufacture in house. It costs the Co. `2.80 per unit to buy the component. The in-house

    manufacture will incur a fixed cost to the extent of `

    10,000 and variable cost of ` 1.50 per unit.

    Give the Decision Rule for Make or Buy

    SOLUTION ILLUSTRATION

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    SOLUTION : ILLUSTRATION(CONTD.)

    Letx be the number of units

    The Total Cost incurred in buy ingthe component is Total Cost (Y1) = ` 2.80*x

    Total Cost in makingthe component in-house is

    Total Cost (Y2) = 10,000 + 1.50*x

    At BEP, both alternatives result in equal total costs At BEP, Y1 = Y2 2.80*x = 10,000 + 1.50*x orx = 7693 units

    Decision Rule

    If the quantity is 7693 units, bo th make and buy are equal lyeconomical

    If the quantity is less than 7693 units, then it is economical to

    buy

    If the quantity is more than 7693 units, then it is economical to

    make

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    BREAK-EVEN CHART

    Fixed Cost

    ` 10,000

    Volume / QuantityBEP

    Volume/Quantity

    Cost(In

    Rs.)

    BEP

    Valu

    e`

    Zone ofCheaper to Bu y

    Zone ofCheaper to Bu y

    Fixed Cost = ` 10,000

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    Any Question??

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    Thank you