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8/2/2019 Pgdm - Demand Forecasting
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Demand forecasting occupies a very important place inbusiness planning.
If any firm collects information for understanding/knowing thecurrent demand is known as demand estimation (within a year).
Whereas, if the firm is interested to about the future demand isknown as demand forecasting (above one year/next five years/tenyears/more).
Two types of Demand Forecasting exist :Passive - prediction without positive action.Active – prediction with positive action.
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Importance/Purpose of Demand
Forecasting (DF)Demand of the product is an important activity of the firm to avoid overproduction/underproduction.
Short Term:
Helps to formulate appropriate production policy.To reduce the cost of raw materials and control inventories.To determined appropriate correct price policy and fix sales targets.To arrange for short-term financial requirements.
Long Term:
Plan for a new unit/expansion of existing unit.Plan for product diversification (changes).To plan for long term financial requirements-equity capital – bonds – debentures, etc.To plan for manpower requirements .
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Factors considered for DF:Time period.Level of DF: macro, industry / firm.
Nature of DF.Nature of Product.Nature of competition.Selection of appropriate method.Interpretation of the results obtained.
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Methods of DF:Direct methods :Consumer survey method.
Experts opinion /collective opinion method.Controlled Market Experiments method.Indirect methods :
Trend projection method.Test marketing method.Economic Indicator method.
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Direct methods
Consumer survey method (CSM) :
Survey of buyer’s intentions-done throughpersonal interviews, mail/postal survey,telephonic interviews.Questionnaires – quality, design, packing, etc.Done through trained, reliable and experienced
investigators.Simple and easy – can explain the product andnote down the opinion directly.
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Sub-types of consumer survey are (CSM) :Complete enumeration survey : Aggregate of potential buyers-probabledemand.Adv: All can be contacted-accuracy-useful for new products.Disadv: Expensive and time consuming when consumers are spreadover large area.
Sample survey: Popular in DF. Few customers selected randomly-interviewed – average of demand is calculated. Multiply the averagewith total consumers for aggregate demand.Adv: less costly and less time consuming- accuracy depends uponinvestigators and experts.
Disadv: Very often inaccuracy results- developing countries-noexperts.
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Limitations of CSM :
Expensive and time consuming.
No personal meeting-no explanation- thoughcostless in mail/postal-no correct information.No telephonic interview in UDCs/DCs.
Not possible long questions.Only in producers goods, not in consumer.Goods .
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Experts opinion /collective
opinion method (EOM)DF is based on expert opinion.Certain categories –knowledge of the market and thepossible consumers’ response of the market – contacted.
Example: Sales man, Market Consultants, Professionalexperts, marketing managers, etc.Give information on changing trends-reactions tochanges, prices, quality, etc.
Data collected, compiled, tabulated, computerized andDF trends are drawn for the product-Use QT- accuracy.
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Adv of EOM :simple- less costly-forecast the current demand-
short run. Useful when introducing new product-knowledge of experts will help.Disadv of EOM :Biased-no knowledge-incorrect information.Cannot predict about the changes of otherfactors of demand.
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Controlled Experiments Method
(CEM):This includes study of only particular factor of demand.One factor-experiment is conducted-other factors remainingconstant- consumer behavior.Example: price reduction-sales at different prices in different
markets-response of buyers/ Advertisement campaign and sales indifferent markets – Sales promotion schemes and sales in differentmarkets, etc.Adv of CEM : Study of different market conduct.Limitations of CEM : Very expensive- time consuming- extendedover a period of time-compelled to observe other impact (quality
change/other variable)-Risky-needs homogeneous market/areas (common background, tast,preferences, etc)Unpopular in UDCs, Less followed in DCs.
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Indirect methodsThis is also called as Statistical Methods.Trend Projection Method (TPM):Past data/information is used to project the future sales.Need for gathering past information-use of statisticaldata-regular intervals (different points of time)- timeseries data.For sales, production, imports, exports, etc –at least 5years.New firms-similar data from other established firms in thesame industry-project its sales.
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Adv of TPM : simple and easy- less expensive.
Limitations of TPM: Only predict the demand- not theexact quantity- based on market experts opinion – salesforecast may be false.Based on the assumption- past will be followed in future.Will consumer demand the same product?
Not possible for new product.TPM is used only in well established companies whohave a long record for remaining in the business.
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Test Market Method (TMM):Useful for DF that is demand potential of new product.
Introduced in certain limited area/market/city –responses andreactions of the consumers.
Positive and encouraging-launch in full scale.
Adv of TMM : Advance response of the product in the market – helpin quality changes-knowledge of consumers’ taste and preference-useful for new products.Limitations of TMM : Expensive and time consuming-no immediateresponse-no guarantee that the same will prevail in all the markets-rival firms will not allow to do test market or establish the newproduct.
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Economic Indicator Method (EIM):An economic indicator is selected and thenDemand is forecasted.Example:Percentage of old People/percentage of smallbabies/youths/females/in total population.Adv of EIM: Most reliable of DF.
Limitations of EIM: Difficult for new products-correct economic indicator is necessary.
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CRITERIA for Good DF:Accuracy (correctness).Simplicity (simple).
Economy (beneficial).Effective (meaningful results).Durability/Flexibility (Permit changes).Maintenance of timeliness.
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Steps in Demand Estimation
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Different forecasts(different products)
For New Products.
For Non-durable products.For Consumer Durables.
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By
Dr. Thirumagal Pillai