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PGDM – Banking & Financial Services. Trimester I Course I – Business Economics: Course objectives: To introduce the economic concepts To familiarize with the students the importance of economic approaches in managerial decision making To understand the applications of economic theories in business decisions Content: 1. General Foundations of Managerial Economics Ø Economic Approach - Circular Flow of Activity - Nature of the Firm - Objectives of Firms - Demand Analysis and Estimation - Individual, Market and Firm demand - Determinants of demand - Elasticity measures and Business Decision Making - Demand Forecasting. 2. Law of Variable Proportions Ø Theory of the Firm - Production Functions in the Short and Long Run - Cost Functions – Determinants of Costs – Cost Forecasting - Short Run and Long Run Costs –Type of Costs - Analysis of Risk and Uncertainty. 3. Product Markets Ø Determination Under Different Markets - Market Structure – Perfect Competition – Monopoly – Monopolistic Competition – Duopoly - Oligopoly - Pricing and Employment of Inputs Under Different Market Structures – Price Discrimination - Degrees of Price Discrimination. 4. Introduction to National Income Ø National Income Concepts - Models of National Income Determination - Economic Indicators - Technology and Employment - Issues and Challenges – Business Cycles – Phases – Management of Cyclical Fluctuations - Fiscal and Monetary Policies. 5. Macro-Economic Environment

PGDM – Banking & Financial Services. Trimester I · 2021. 1. 5. · PGDM – Banking & Financial Services. Trimester I Course I – Business Economics: Course objectives: • To

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  • PGDM – Banking & Financial Services.

    Trimester I

    Course I – Business Economics:

    Course objectives:

    • To introduce the economic concepts

    • To familiarize with the students the importance of economic approaches in

    managerial decision making

    • To understand the applications of economic theories in business decisions

    Content:

    1. General Foundations of Managerial Economics

    Ø Economic Approach - Circular Flow of Activity - Nature of the Firm -

    Objectives of Firms - Demand Analysis and Estimation - Individual,

    Market and Firm demand - Determinants of demand - Elasticity

    measures and Business Decision Making - Demand Forecasting.

    2. Law of Variable Proportions

    Ø Theory of the Firm - Production Functions in the Short and Long Run

    - Cost Functions – Determinants of Costs – Cost Forecasting - Short

    Run and Long Run Costs –Type of Costs - Analysis of Risk and

    Uncertainty.

    3. Product Markets

    Ø Determination Under Different Markets - Market Structure – Perfect

    Competition – Monopoly – Monopolistic Competition – Duopoly -

    Oligopoly - Pricing and Employment of Inputs Under Different Market

    Structures – Price Discrimination - Degrees of Price Discrimination.

    4. Introduction to National Income

    Ø National Income Concepts - Models of National Income Determination

    - Economic Indicators - Technology and Employment - Issues and

    Challenges – Business Cycles – Phases – Management of Cyclical

    Fluctuations - Fiscal and Monetary Policies.

    5. Macro-Economic Environment

  • Ø Economic Transition in India - A Quick Review - Liberalization,

    Privatization and Globalization - Business and Government - Public-

    Private Participation (PPP) - Industrial Finance - Foreign Direct

    Investment(FDIs).

    Recommended Books:

    Managerial Economics, Narayanan Nadar, PHI, 2012

    Managerial Economics, Vanita Agarwal, Pearson, 2013

    Managerial Economics, H L Ahuja, S Chand, 2014.

    Course II Principles and Practices of Banking:

    Course Objectives:

    • To get an overview of Indian Financial markets.

    • To understand different aspects of banking including technology.

    Contents:

    1. Indian Financial System - An Overview

    Ø Role of RBI, Commercial Banks, NBFCs, PDs, FIs, Cooperative Banks,

    CRR, SLR; Equity & Debt Market; IRDA Banking Regulation

    Ø Constitution, Objectives, Functions of RBI; Tools of Monetary Control;

    Regulatory Restrictions on Lending Retail Banking, Wholesale and

    International Banking

    Ø Retail Banking- Products, Opportunities; Wholesale Banking,

    Products; International Banking, Requirements of Importers &

    Exporters, Remittance Services; Universal Banking; ADRs; GDRs;

    Participatory Notes

    Ø Role of Money Markets, Debt Markets & Forex Market

    Ø Types of Money & Debt Market Instruments incl. G-Secs; ADs, FEMA,

    LIBOR, MIBOR, etc.

    Ø Role and Functions of Capital Markets, SEBI Overview of Capital

    Market; Stock Exchange; Commonly used Terms; Types of Capital

    Issues; Financial Products / Instruments including ASBA, QIP; SEBI;

  • Registration of Stock Brokers, Sub-brokers, Share Transfer Agents, etc

    QIBs

    Ø Mutual Funds & Insurance Companies, Bancassurance & IRDA Types

    of Mutual Funds, its Management & its Role; Role & Functions of

    Insurance Companies; Bancassurance; IRDA Factoring,

    Ø Forfaiting Services and Off-Balance Sheet items Types & advantages of

    Factoring & forfaiting services; Types of off balance sheet items

    Ø Risk Management, Basel Accords Introduction to Risk Management;

    Basel I, II & III Accords

    Ø CIBIL, Fair Practices Code for Debt Collection, BCSBI Role and

    Functions of CIBIL; Fair Practices Code for Debt Collection; Codes of

    BCSBI

    Ø Recent Developments in the Financial System Structure, Reforms in

    the Indian Financial System; recent developments in Money, Debt,

    Forex Markets; Regulatory Framework; Payments and Settlement

    System

    2. Functions of a Bank

    Ø Banker Customer Relationship Types; Different Deposit Products &

    Services; Services to Customers & Investors

    Ø KYC / AML / CFT norms PMLA Act; KYC Norms

    Ø Bankers’ Special Relationship

    Ø Mandate; POA; Garnishee Orders; Banker’s Lien; Right of Set off

    Ø Consumer Protection - COPRA, Banking Ombudsman Scheme

    Operational Aspects of COPRA Act & Banking Ombudsman Scheme

    Ø Payment and Collection of Cheques and Other Negotiable Instruments

    NI Act; Role & Duties of Paying & Collecting Banks; Endorsements;

    Forged Instruments; Bouncing of Cheques; Its Implications; Return of

    Cheques; Cheque Truncation System

    Ø Opening accounts of various types of customers Operational Aspects of

    opening and Maintaining Accounts of Different Types of Customers

    including Aadhaar, SB Rate Deregulation

    Ø Ancillary Services Remittances; Safe Deposit Lockers; Govt. Business;

    EBT

    Ø Cash Operations Cash Management Services and its Importance

  • Ø Principles of lending, Working Capital Assessment and Credit

    Monitoring Cardinal Principles; Non-fund Based Limits; WC; Term

    Loans; Credit Appraisal Techniques; Sources of WC Funds & its

    Estimation; Operating Cycle; Projected Net WC; Turnover Method; Cash

    Budget; Credit Monitoring & Its Management; Base Rate

    Ø Priority Sector Advances Targets; Sub-Targets; Recent Developments

    Ø Agricultural Finance Types of Agricultural Loans; Risk Mitigation in

    agriculture (NAIS, MSP etc.)

    Ø Micro, Small and Medium Enterprises MSMED Act, 2006 Policy

    Package for MSMEs; Performance and Credit Rating Scheme; Latest

    Developments

    Ø Government Sponsored Schemes SGSY; SJSRY; PMRY; SLRS

    Ø Self Help Groups Need for & Functions of SHGs; Role of NGOs in

    Indirect Finance to SHGs; SHGs & SGSY Scheme; Capacity Building

    Ø Credit Cards, Home Loans, Personal Loans, Consumer Loans

    Operational Aspects, Advantages, Disadvantages & Guidelines of Credit

    Cards; Procedure and Practices for Home Loans, Personal Loans and

    Consumer Loans Documentation

    Ø Types of Documents; Procedure; Stamping; Securitisation Different

    Modes of Charging Securities

    Ø Assignment; Lien; Set-off; Hypothecation; Pledge; Mortgage

    Ø Types of collaterals and their characteristics Land & Buildings; Goods;

    Documents of Title to Goods; Advances against Insurance Policies,

    Shares, Book Debts, Term Deposits, Gold, etc; Supply Bills

    Ø Non Performing Assets Definition; Income Recognition; Asset

    Classification; Provisioning Norms; CDR

    Ø Financial Inclusion BC; BF; Role of ICT in Financial Inclusion, Mobile

    based transactions, R SETI

    Ø Financial Literacy Importance of financial literacy, customer awareness

    3. BANKING TECHNOLOGY

    Ø Essentials of Bank Computerization Computer Systems; LANs; WANs;

    UPS; Core Banking

    Ø Payment Systems and Electronic Banking ATMs; HWAK; PIN;

    Electromagnetic Cards; Electronic Banking; Signature Storage &

  • Retrieval System; CTS; Note & Coin Counting Machines; Microfiche;

    NPC; RUPAY

    Ø Data Communication Network and EFT systems Components & Modes

    of Transmission; Major Networks in India; Emerging Trends in

    Communication Networks for Banking; Evolution of EFT System;

    SWIFT; Automated Clearing Systems; Funds Transfer Systems; Recent

    Developments in India

    Ø Role of Technology Upgradation and its impact on Banks Trends in

    Technology Developments; Role & Uses of Technology Upgradation;

    Global Trends; Impact of IT on Banks

    Ø Security Considerations Risk Concern Areas; Types of Threats; Control

    Mechanism; Computer Audit; IS Security; IS Audit; Evaluation

    Requirements

    Ø Overview of IT Act Gopalakrishna Committee Recommendations

    Ø Preventive Vigilance in Electronic Banking Phishing; Customer

    Education; Safety Checks; Precautions

    4. SUPPORT SERVICES - MARKETING OF BANKING SERVICES / PRODUCTS

    Ø Marketing – An Introduction Concept; Management; Products &

    Services; Marketing Mix; Brand Image

    Ø Social Marketing / Networking Evolution, Importance & Relevance of

    Social Marketing / Networking

    Ø Consumer Behaviour and Product Consumer Behaviour; Product

    Planning, Development, Strategies, etc; CRM

    Ø Pricing Importance, Objectives, Factors, Methods, Strategies of Pricing;

    Bank Pricing

    Ø Distribution Channels; Channels for Banking Services; Net Banking;

    Mobile Banking

    Ø Channel Management Meaning, Levels, Dynamics, Advantages

    Ø Promotion Role of Promotion in Marketing; Promotion Mix

    Ø Role of Direct Selling Agent / Direct Marketing Agent in a bank

    Definition; Relevance; Banker as DSA / DMA; Delivery Channels in

    Banks; Benefits

  • Ø Marketing Information Systems – a longitudinal analysis Functions &

    Components of MKIS; MKIS Model; Use of Computers & Decision

    Models; Performance of MKIS; Advantages

    Note: Faculty can give some of the topics for internal assignment and self-study.

    Recommended Book:

    Principles and Practices of Banking, IIBF, 2015

    Course III Accounting for Bankers

    Course Objectives:

    • To acquaint the students with basic mathematics and concepts in accounting

    and finance.

    • Understand the finalization of accounts and how accounting for companies

    differs from that of banks.

    Contents:

    1. Business Mathematics and Finance

    Ø Calculation of Interest and Annuities Calculation of Simple Interest &

    Compound Interest; Calculation of Equated Monthly Instalments; Fixed

    and Floating Interest Rates; Calculation of Annuities; Interest

    Calculation using Products / Balances; Amortisation of a Debt; Sinking

    Funds

    Ø Calculation of YTM Debt- Definition, Meaning & Salient Features;

    Loans; Introduction to Bonds; Terms associated with Bonds; Cost of

    Debt Capital; Bond value with semi-annual Interest; Current Yield on

    Bond; Calculation of Yield-to- Maturity of Bond; Theorems for Bond

    Value; Duration of Bond; Properties of Duration; Bond Price Volatility

    Ø Depreciation and its Accounting Depreciation, its types and methods;

    Comparing Depreciation Methods

    2. Principles of Book Keeping and Accountancy:

    Ø Definition, Scope and Accounting Standards Nature and Purpose of

    Accounting; Historical Perspectives; Origins of Accounting Principles;

  • Accounting Standards in India and its Definition and Scope; Generally

    Accepted Accounting Principles of USA (US GAAP); Transfer Pricing;

    Overview of IFRS; Difference between GAAP & IFRS.

    Ø Basic Accountancy Procedures Concepts of Accountancy; Going

    Concern Entity; Double Entry System; Principle of Conservatism;

    Revenue Recognition and Realisation; Accrual and Cash Basis.

    Maintenance of Cash / Subsidiary Books and Ledger

    Ø Record Keeping Basics; Account Categories; Debit and Credit Concepts;

    Accounting and Columnar Accounting Mechanics; Journals; Ledgers;

    subsidiary books; etc. Bank Reconciliation Statement

    Ø Need for Bank Reconciliation; Causes of Differences; Preparation of

    Bank Reconciliation Statement; How to prepare a Bank Reconciliation

    Statement when Extracts of Cash Book and Pass Book are given;

    Adjusting the Cash Book Balance; Advantages of Bank Reconciliation

    Statement.

    Ø Trial Balance, Rectification of Errors and Adjusting & Closing Entries

    Ø Meaning of a Trial Balance; Features and Purpose of a Trial Balance;

    Types of Trial Balance and Preparation of a Trial Balance; Disagreement

    of a Trial Balance; Classification of Errors; Location of Errors;

    Rectification of Errors; Suspense Account and Rectification;

    Rectification of Errors when Books are closed; Adjusting and Closing

    Entries.

    Ø Capital and Revenue Expenditure: Expenditure; Distinction between

    Capital and Revenue Expenditure; Deferred Revenue Expenditure;

    Receipts; General Illustrations.

    Ø Bills of Exchange Types of Instruments of Credit; Term and Due Date

    of a Bill; Certain Important Terms; Accounting Entries to be Passed;

    Accommodation Bill etc.

    3. Final Accounts

    Ø Balance Sheet Equation Balance Sheet Equation; Computation of

    Balance Sheet Equation.

    Ø Preparation of Final Accounts Preparation of Trading A/C; Profit and

    Loss A/C; Profit & Loss Appropriation Account; Balance Sheets Ratio

    Analysis

  • Ø Meaning of Accounting Ratios; Classification of Ratios; Uses of

    Accounting Ratios; Limitations of Accounting Ratios; Calculation and

    interpretation of various Ratios; Different Users and their Use of Ratios.

    Ø Final Accounts of Banking Companies Definition and Functions of a

    Bank; Requirements of Banking Companies as to Accounts and Audit;

    Significant Features of Accounting Systems of Banks; Principal Books

    of Accounts; Preparation and Presentation of Financial Statements of

    Banks; CMA Format; Accounting Treatment of Specific Items;

    Preparation of Profit and Loss Account; Comments on Profit and Loss

    Account; Important Items of Balance Sheet; Disclosure Requirements

    of Banks; Additional Disclosures prescribed by RBI; Disclosures

    required under BASEL norms.

    Ø Company Accounts I & II Definition and Types of Companies;

    Distinction between Partnership and Limited Liability Company;

    Classes of Share Capital; Issue of Shares; General Illustrations Non-

    voting Shares; Form of Balance Sheet; Legal Requirements for Assets;

    Legal Requirements for Liabilities; Legal Requirements for Profit & Loss

    A/c; Preparation of Final Accounts

    Ø Accounting in a Computerized Environment Meaning, Features of and

    Terms used in Computerized Accounting; Difference between

    Computerized and Manual Accounting; Advantages and Disadvantages

    of Computerized Accounting; Functions performed by Computerized

    Accounting Softwares available in the Market; Computerization – Scope

    and Experiences in Banking; The Core Banking Components;

    Information Security; Internet and World Wide Web – Influences on

    Banking

    4. Banking Operations

    Ø Banking Operations & Accounting Functions Preparation of Vouchers,

    cash receipt and payment entries, clearing inward and outward entries,

    transfer debit and credit entries, what is KYC and what are the different

    documents to satisfy KYC, verify KYC and authenticity of documents,

    operational aspects in regard to opening of all types of accounts,

    scrutiny of loan applications / documents, allowing drawals and

    accounting entries involved at various stages, operational aspects of

  • CBS environment etc., Back office operations in banks, handling of

    unreconciled entries in banks.

    Recommended Book:

    Accounting and Finance for Bankers, IIBF, 2015

    Course IV: Business Communication I

    Course Objectives:

    • To improve reading and comprehension skills of students.

    • To develop and enhance skills for drafting clear, concise, audience centric

    business documents understand the nuances of formal business

    communication and to help them develop an effective business

    communication style and strategy.

    • To enable students to make impressive business presentations and to develop

    skills to deliver the same with confidence and poise

    Contents:

    1. Importance and benefits of effective communication. Components of

    communication, concepts and problems of communication.

    2. Verbal and non-verbal communication

    3. Seven C’s of effective communication

    4. Planning and organizing business message, beginnings and endings,

    composing business messages

    5. Business letters, Memorandums

    6. Good news and neutral messages, Bad news messages

    7. Purpose of informative and persuasive speaking, Kinds of informative and

    persuasive speaking

    8. Audience analysis: Reducing stage fright

    9. Organizing and delivering presentation

    10. Social media communication – its impact

    11. E mail etiquette

    12. Social media etiquette, Use of social media for business communication

  • 13. Successfully business communication strategies.

    Recommended Books:

    Communication Skills, Sanjay Kumar, Oxford University Press, 2015

    Soft Skill: Business and Professional Communication, Sutapa Banerjee, I K

    International Publishing House, 2008

    Course V: Principles and Practices of Management:

    Course Objectives:

    • Explain management, organization and the roles of managers.

    • Evaluate the need for management in an organization.

    • Justify the need for planning across management levels and global operations.

    • Discuss the components of a strategic plan.

    Content:

    1. Introduction to Management

    Ø What Is Management and Why Is It Needed?

    Ø Adding Value to the Organization

    Ø Management as a System; Ethics and Social Responsibilities

    Ø How the Environment Affects Managers

    2. Planning and Decision Making

    Ø The Importance of Planning

    Ø The Components of a Strategic Plan

    Ø The Decision-Making Process

    3. Organizing, Communication and Human Resources

    Ø Organizational Structure and Design

    Ø Communication and Information Technology

    Ø Human Resources

    4. Leadership, Motivation and Understanding Groups and Teams

    Ø Leadership Approaches and Theories

    Ø Motivating Your Employees

    Ø Managing Work Teams

    5. Controlling and Managing Innovation and Change

  • Ø What is Control and Why Engage In It?

    Ø Measuring, Monitoring and Modifying Information

    Ø Managing Innovation and Change

    Recommended Books:

    Management by James A.F stoner, R. Edward Freeman, and Daniel R. Gilbert Jr-

    Prentice Hall publications, 2017

    Management, Stephen Robbins, Neharika Vohra, Pearson, 2017

    Course VI: Sales Management

    Course Objectives:

    • To provide an understanding of the concepts, attitudes, techniques and

    approaches required for effective sales in the very dynamic market

    environment.

    • To lay special emphasis on the tools & practices helpful in managing problems

    and dilemmas.

    • To develop skills critical for implementing sales management plans.

    Content

    1. Importance of sales management

    Ø Evolution of sales & marketing concept.

    Ø Difference in sales & marketing.

    Ø Emerging trends in sales management.

    Ø Types of selling.

    2. Selling & buying styles.

    Ø Types of selling skills.

    Ø Communication & Listening skills.

    Ø Managing body language & Conflict management skills.

    Ø Negotiation skills.

    3. Sales negotiation

    4. Stages in selling process

    5. Sales territories: advantages, allocation, designing

    6. Process of motivation

    Ø factors influencing motivation of sales force

  • Ø designing a motivational program

    7. Compensation plan:

    Ø types of compensation plan

    Ø trends in compensation management

    Ø steps in designing a compensation plan.

    8. Sales force performance:

    Ø controlling sales forces performance

    Ø setting up standards

    Ø review reports with salespeople

    Ø sales and market audit

    Ø measurement of sales effectiveness.

    Recommended Books:

    Sales & Distribution Management, Tapan Panda, Oxford University Press, 2011

    Sales Management, Richard Still, Pearson, 2014

    Sales and distribution Management – Text and cases by Krishna Havaldar and V. M.

    Kavale 2nd Edition by Tata McGraw Hill Publication.

    Course VII: Exceling with Excel I

    Course Objectives:

    • Data Maintenance and the ways to collect the data (Online Surveys &

    Business tools).

    • Classifying the data, Validating, Tabulating as per requirement.

    • Converting to data in the graphical format for better understanding.

    • Preparing the dashboard to analyse and arrive at business decisions.

    Content:

    1. Introduction to Excel Role of Excel in Modern day Business

    2. Overview of Excel Excel Basics (New, Open, Close, Save)

    3. Excel Formatting Sort Command; Filtering Data; Excel Text Functions (Left,

    Right, Proper, lower etc.); Freeze,

  • 4. Hide, Unhide command; Data Validation; Data Segregation & Database

    Management;

    5. Conditional Formatting & Paste Special function

    6. Excel Charting & Formulas Pivot Table; Graphs & Dynamic Graphs; V Lookup

    & H Lookup; IF condition; Sumif & Countif function; IF & OR Command;

    Hyperlinks, Protecting Worksheets; Duplication removing; Mail Merge

    7. Analysis & Reporting 1 Customer feedback analysis using Google Docs Macros

    Solver Goal Seek

    8. Analysis & Reporting 2 Customer feedback analysis using Google Docs Macros

    Functions in Excel Hyperlinks Protecting Worksheets Duplication removing

    Recommended Book:

    Excel 2013 – All in one for dummies by Grey Harvey 1st edition, Wiley Publication

    Trimester II:

    Course 1: Corporate Finance

    Course Objectives:

    • Understand the conflicts between shareholders and managers.

    • Describe and evaluate the basic features of financial markets.

    • Identify the basic components of nominal interest rates and use them to make

    expected return comparisons among assets.

    • Understand the time value of money and calculate present value. Value bonds

    and Stocks.

    • Measure the risk of individual securities and portfolios. Use the Capital Asset

    Pricing Model to quantify the risk-return trade-off. Estimate cash flows for a

    project.

  • • Calculate the cost of capital for projects and companies. Use the net present

    value rule to evaluate a project. Evaluate alternative techniques for analyzing

    project opportunities and budgeting Capital.

    • Apply the net present value criterion to complex capital budgeting problems.

    Analyse a firm’s capital structure.

    • Set pay-out policy of a firm. Corporate Restructurings, Financing of Merger &

    Acquisition, Cross Border issues, Accounting & Valuation

    Contents:

    1. Corporate Finance and Financial Manager

    Ø Why study finance?

    Ø Different types of firms

    Ø The financial manager – making investing decision, making financing

    decision.

    Ø Financial Manager’s position in an organization

    2. Financial statement analysis:

    Ø Overview of Balance sheet, income statement and cash flow statement

    Ø Ratio analysis – liquidity ratios, turnover ratios, leverage ratios and

    profitability ratios.

    3. Time Value of Money

    Ø Introduction to Present value – foundations, compound interest and

    PV, annuities and perpetuities

    Ø Introduction to Future Value – foundations, compounding, annuities

    and perpetuities.

    4. Risk and return

    Ø Basis of risk

    Ø Risk in borrowing

    Ø Risk measurement and hurdle rates in practice

    Recommended Books:

    Corporate Finance: Theory and Practice, Ashwath Damodaran, Wiley, 2013

    Financial Management: Theory and Practice, Prasanna Chandra, 2017

  • Course II: Banking Needs Assessment Survey:

    Description/Objective: This immersion program helps participants to identify the

    funding source – debt and own pool of low economy vendors through direct

    interaction with the target group. They collect and source data from on field

    vendors and low economy retailers to understand the need of finance for the

    specified group. This helps in identifying the challenges faced by the low economy

    vendors and analyze the ways and means to conquer such challenges through

    banks. Thy also assess and analyze the role of banks in financing the needs of

    such group of people through a rational survey and synthesize data from field

    learnings and present complete study of the banking needs assessment

    LEARNING OBJECTIVES/OUTCOMES

    After the successful completion of this course- participants will:

    Be able to assess and analyze the financial needs and work source of a low

    economy vendor.

    a) Identify field for low economy group vendors and meet them.

    b) Spend 4 days at a rural field and collect data from primary source through a

    questionnaire-oriented inquiry

    c) The primary data needs to be collated for analysis and then correlated to

    secondary data (source to be defined) to bring out their observation in relation

    the Terminal Objectives

    d) Develop a conceptual framework

    e) Assess and analyze the work mode, earning and spending capacities in terms

    of his business

    Be able to analyze and sort out an apt mode through which the vendor can seek

    finance from banks.

    Modus Operandi

    The students would be submitting a project report at the end of the immersion

    program Semester II.

    Course III – Exceling with Excel II

  • Course Objectives:

    • Data Maintenance and the ways to collect the data (Online Surveys &

    Business tools).

    • Classifying the data, Validating, Tabulating as per requirement.

    • Converting to data in the graphical format for better understanding.

    • Preparing the dashboard to analyse and arrive at business decisions.

    1. Introduction to excel spreadsheet

    2. Sorting data

    3. Filtering data in excel

    4. Chart design options and tools

    5. Chart format tools

    6. Functions in excel

    7. Logical functions and financial functions

    8. Headers and footers

    9. Conditional formatting

    10. Data validation

    11. Consolidating data

    12. Scenario analysis, data table in scenario analysis and what if analysis.

    13. Understanding pivot table and charts

    14. Understanding macros.

    Recommended Book:

    Microsoft Excel 2016 Bible: The Comprehensive Tutorial Resource, John

    Walkenbash, 2016

    Course IV: Financial Markets and Institutions:

    The course provides students with the introduction to Indian Financial markets and

    evaluation of different institutions, instruments, participants involved in the

    industry. The mainstream markets evaluated include Equity, money markets, F&O,

    and exchange rate markets.

    Learning outcomes:

    After the end of the course you will be able to:

  • • Understand the Indian banking system and describe the role of the regulator.

    • Understand what a financial system is and what is does, and the distinct

    function of each component.

    • Understand the relationship between assets, agents and institutions.

    1. Overview of Indian Financial system.

    2. Financial institutions, financial intermediaries and asset management

    companies.

    Ø Financial services (Banking, foreign exchange, investment and

    insurance)

    Ø Financial instruments / Assets (Call / notice money, term deposits, T

    Bills, CD and CPs.

    Ø Financial markets (Securities market, G-Sec market, Long term loans

    market.

    Ø Financial intermediaries (depository and non-depository institutions)

    3. Depository institutions: Activities and characteristics

    Ø Banks and credit unions.

    Ø Overview of Micro finance institutions.

    4. RBI and creation of money

    Ø RBI and its functions

    Ø Money creation and money supply

    Ø Demonetization and its impact on the economy

    5. Monetary policies in India

    Ø Objectives of monetary policy

    Ø Instruments of monetary policy (OMO, CRR, SLR, Bank rate policy,

    Credit ceiling, Repo and reverse repo)

    6. Asset Management companies and ETFs

    Ø Overview of mutual fund companies in India.

    Ø Different types of schemes

    Ø Risk return characteristics

    Ø ETFs and the market in India.

    7. Insurance companies.

    Ø Overview of insurance market and different types of policies.

  • Recommended Books:

    Financial Institutions and Markets, Bhole L.M., McGraw Hill, 2017

    Financial Markets, Institutions and Financial Services, PHI, 2013

    Course V: Personal Effectiveness and Relationship Leadership (PEARL I)

    Course Objective:

    Ø To help students recognize the factors that contribute to building

    personal profile and impact.

    Ø To enable the students to manage their time and priorities

    effectively.

    o To enhance the students’ skills when practicing team work

    concepts.

    Ø To help students confidently deal with conflict situations. To help

    students understand and implement professional etiquette.

    1. Personal profile survey and Time Management:

    Ø Importance & benefits of Self- Assessment

    Ø Presentation skills

    Ø Creativity and Innovation Skills

    Ø Need for Time Management

    Ø Time bandits and traps (barriers to effectiveness)

    Ø Handling pressure at work

    Ø Good habits of Time Management

    2. Group dynamics and Team work:

    Ø What is a group?

    Ø What is a team?

    Ø Features of a successful team

    Ø Group development and change models

    Ø Negative group process concepts

    Ø Team roles

  • 3. Conflict Management:

    Ø Context within which conflicts may emerge

    Ø Recognizing and making sense of conflict

    Ø Procedures available for confronting and handling difficult

    situations and difficult people

    Ø Approaches to managing conflict

    4. Professional Etiquette:

    Ø Greetings, Language, Introduction and Business cards

    Ø Gestures and other nonverbal communicators

    Ø Dress and Appearance

    Ø Cultural behaviours and customs

    Recommended Book:

    Personality Development & Soft Skills, Barun Mitra, Oxford University Press, 2016

    Course VI: Business Communication II

    Course Objectives

    • This term will cover the principles of effective Business Writing-

    Conversational and Communicational tools that act as spearheads in

    meetings - negotiation skills and effective meeting management skills. All

    of these will be dealt with elaborately and extensively English Grammar.

    UNIT I

    7cs of Business Writing: Structural Rules of Business Writing – Exercises on

    each of the Cs Business Writings: Proposal Writing – Memo Writing - Executive

    Summary Writing - General Report Structure – Technical report Structure (All

    types to be covered through copious in-class practice exercises) Business Letters:

    3 formats – Block- Semi-block

    UNIT II

    Indented Social media: Using the power of social media – How communication

    through mass media differs from personal interaction – Language use in social

  • media – Persuasion Aristotle’s model: Four phases of Persuasion – 5 styles of

    decision making - PERSUASION TREE construct - Analyzing speech for techniques

    of language use

    UNIT III

    Running Effective Meetings Physical meetings: Rules - Arrangements - Writing

    Agendas and communicating to members - Invitations to meetings – Writing Minutes

    Virtual Meetings: Using technology to the fullest – Video conferencing & Skype –

    Taking Minutes and communicating through email

    UNIT IV

    Grammar Functional Grammar: Continuous practice of Parts of Speech – Essay –

    Comprehension – Synopsis writing Communication Activity Games:

    The crisis: The solution - The climax - The resolution

    UNIT V

    Activity sessions – Engage Learning Teams in Communication Games. Debate-

    Presentation on a given topic and extempore

    Recommended Book:

    Contemporary Business Communication by Scot Ober 7th Edition, Houghton Miffin.

    Course VII: Retail Banking:

    Course Objectives

    • To introduce the participants to various facets of Retail Banking in India

    • To familiarize the participants to have working knowledge of branch

    banking components

    UNIT I

    Introduction - History and definition - role within the bank operations -

  • Applicability of retailing concepts distinction between Retail and Corporate /

    Wholesale Banking - Retail Products - Retail Products Overview - Customer

    requirements - Products development process - Liabilities and Assets Products/

    Description of Liability products - Description of Asset Products - Approval process

    for retail loans - Credit scoring - Important Asset Products

    UNIT II

    Home Loans - Eligibility - Purpose - Amounts - Margin - Security - Disbursement

    - Moratorium - Prepayment issues - Repayments / Collection - Auto/Vehicle

    Loans - Eligibility - Purpose - Amounts - Margin - Security - Disbursement -

    Moratorium - Prepayment issues - Repayments / Collection - Personal Loans

    Eligibility - Purpose - Amounts - Security - Disbursement - Moratorium -

    Prepayment issues - Repayments / Collection. Educational Loans Eligibility -

    Purpose- Amounts - Security - Disbursement - Moratorium - Prepayment issues

    - Repayments.

    UNIT III

    Credit / Debit Cards - Credit Vs Debit Cards - Eligibility - Purpose - Amounts -

    Margin - Security - Process of using the cards - Billing Cycle - Credit Points -

    Other Products - Remittances - Funds Transfer - Marketing / Selling of Retail

    Products - MIS and Accounting - Retail Strategies - Tie-up with Institutions for

    Personal loans / Credit cards / Educational loans - with OEMs / Authorized

    Dealers for Auto / Vehicle loans - and with Builders / Developers for Home loans

    UNIT IV

    Delivery Channels – Branch - Extension counters – ATMs – POS - Internet

    Banking - M-Banking - Selling Process in retail products-Direct Selling Agents -

    Customer Relationship Management - Role and impact of customer relationship

    management - Stages in customer relationship management process - Regulations

    and compliance - Technology for Retail Banking - Static information - Account

    opening - basic loan origination data etc. - Updated information like income

    details at different frequencies - Transaction information from disbursement till

    final settlement of the loan amount - Analytics / Alerts.

  • UNIT V

    Accounting entries - Loan process and the relevant accounting including EMI

    Computation - Other Issues Related to Retail Banking - Securitization - mortgage

    based securities - Trends in retailing - New products like Insurance - Demat

    services - online / Phone Banking - Property services - Investment advisory /

    Wealth management - Reverse Mortgage - Growth of e-banking - Cross selling

    opportunities - Recovery of Retail Loans - Defaults - Rescheduling - recovery

    process - SARAFAESI Act - DRT Act - use of LokAdalat forum - Recovery Agents -

    RBI guidelines.

    Recommended Books:

    Retail Banking, MacMillan, IIBF, 2017

  • Term III

    Course I: Legal and Regulatory aspects of Banking:

    Course Objectives:

    The candidates would be able to acquire knowledge in

    • The legal & regulatory framework of the banking system

    • The various laws and enactments affecting day to day Banking

    operations

    UNIT I

    The questions in this section will be with reference to legal issues and

    problems Provisions of RBI Act 1935 - Banking Regulation Act 1949

    Banking Provisions of Nabard Act 1984 - Rural Credit

    Companies [Acquisition and transfer of undertakings Act 1970

    & 1980]

    • Government and RBI’s powers

    • Opening of new banks and branch licensing

    • Constitution of board of directors and their rights

    • Banks share holders and their rights

    • CRR / SLR concepts

    • Cash / currency management

    • Core Banking Audit

    • Powers to control advances - selective credit control - monetary and credit

    policy

    • Audit and Inspection

    • Supervision and control - board for financial supervision - its scope

    and role

    • Disclosure of accounts and balance sheets

    • Submission of returns to RBI etc.

  • • Corporate Governance

    UNIT II

    Case laws on responsibility of paying / collecting banker Indemnities /

    guarantees scope and application - obligations of a banker - precautions

    and rights-laws relating to bill finance - LC and Deferred Payments - Laws

    relating to securities - valuation of securities - modes of charging securities

    - lien - pledge - mortgage - hypothecation etc - registration of firms /

    companies - creation of charge and satisfaction of charge.

    UNIT III

    Law of limitation - Provisions of Bankers Book Evidence Act - Special

    features of Recovery of Debts Due to Banks and Financial Institutions Act-

    1993

    TDS - Banking Cash Transaction tax - Service Tax - Asset Reconstruction

    Companies

    The Securitization and Reconstruction of Financial Assets and

    Enforcement of Security Interest Act- 2002.

    The Consumer Protection Act- 1986 - Banking Ombudsman - Lok Adalats -

    Lender’s Liability Act.

    UNIT IV

    The Companies Act 2013 Definition - features of company - Types of

    Companies - Memorandum - Articles of Association - Doctrines of

    Ultravires - indoor management and constructive notice - membership

    of company - acquisition - cessation - rights and duties of members and

    register of members - Prospects and directors- Indian Contract Act - 1872

    (Indemnity - Guarantee - Bailment - Pledge and Agency etc) - The Sale

    of Goods Act - 1930 (Sale and Agreement to Sell - Definitions - Conditions

    and Warranties - Express and Implied - Right of unpaid Seller etc).

  • UNIT V

    Indian Partnership Act- 1932 Definition and types of partnership - relation

    of partners to one another - Relation of partners to third parties - Minor

    admitted to the benefits of Partnership - Dissolution of firm - Effect of non -

    registration - The Transfer of property Act.

    (I) Money Market Instrument (ii) Prevention of Money Laundering Act - (iii)

    Right to Information Act - (iv) Information Technology Act.

    Recommended Book:

    Legal & Regulatory aspects of Banking, 3rd Edition, Macmilan Education,

    2017

    Course II: Corporate Banking:

    Course Objectives.

    The candidates would be able to acquire knowledge in

    • To introduce participants to various forms of corporate

    banking

    • To equip the participants with working knowledge of how

    corporate banking is integrated into the branch banking

    UNIT I

    Corporate Banking and Finance - Corporate Banking: Meaning and

    importance - various services provided viz. - Cash Management - Salary

    Payment - Debt Management - Factoring and Forfaiting – Trusteeship -

    Custodial services - Business advisory - Off shore services - Trade services

    - Forex Management etc. Corporate Deposits: Importance of Institutional

    deposits vis-a-vis retail deposits Corporate Finance: Working capital finance

    - Fund and Non fund based limits and Import-Export finance. Corporate

    Debt Restructuring

    UNIT II

  • 1) Meaning and scope of Investment Banking- Evolution - overview of

    current state of Investment Banking in India.

    2) Merchant Banking: Advisory services for equity / debt issues-

    Management - placement and distribution of equity / debt.

    3) Mergers and Acquisitions- Divestitures: Identification - Structuring

    - Negotiation and Execution - arranging finances etc.

    4) Corporate advisory services: Capital restructuring- Project advisory

    - Private equity and Venture capital - Loan Syndication etc.

    UNIT III

    Characteristics of Project Finance - Technology selection - Assessment of

    technical collaborator

    UNIT IV

    International competitiveness and SWOT analysis - Assessing the project

    cost - Means of financing projects - Estimation of project cash flows - Use

    of free and equity cash flow valuation for assessing projects

    UNIT V

    Break-even point analysis - Decision tree - Scenario analysis and Internal

    Rate of Return - Sensitivity analysis Common risks in projects - Risk

    mitigation methodologies in projects - Securitization as a tool for risk

    mitigation - Project planning - Network techniques for project

    implementation – Disbursement - supervision and follow up of project by

    lender - Infrastructure financing cash flow deal agreement with parties

    involved - SPV - Monitoring and follow-up of the project

    LEARNING RESOURCES

    1. IIBF “Corporate Banking “-3rd Edition, Macmilan Education.

    Course III: Personal Effectiveness & Relationship Leadership (PEARL II)

  • Course Objectives

    To introduce students on various organizational skills which are necessary

    for them to overcome conflicts, manage expectations and deliver desired

    results.

    UNIT I

    The Nature of Conflict, Work Place Conflict , Do’s and Don’ts , Conflict is

    Good ! Changing Behavior. Art of Negotiation

    UNIT II

    Critical and Creative Thinking, Brainstorming , Idea Generating Questions,

    ,Reasoning, Evaluating , Analysing, Problem Solving.

    UNIT III

    Decision Making Process and Scope of Strategic Decision Making.

    UNIT IV

    Managing Expectations, What are expectations, Psychological ffects.

    UNIT V

    Research and Analysis, Root cause Analysis, Fish Bone Analysis and

    Pareto Chart.

    Recommended Book:

    Personality Development & Soft Skills, Barun Mitra, Oxford University Press, 2016

    Course IV: Business Research Methods:

    Course Objectives

    • To understand the concept and process of Business research in

  • business environment.

    • To deal with the practicality of the Design and Measurement and Data

    Collection Techniques

    • To equip students to perform efficient research and report writing.

    UNIT I

    Introduction Business Research – Definition and Significance – the research

    process – Types of Research – Business intelligence- Goals of theory- research

    concepts, constructs, propositions, variables, hypotheses- Exploratory

    research- Descriptive research and Causal Research – Stages in the research

    process-Ethical issues in business research.

    UNIT II

    Beginning Stages of the Research Process and Data Collection Research

    problem-definition process-research proposal-qualitative research versus

    quantitative research-case studies-common techniques used in qualitative

    research-secondary data research designs-Primary Data –survey research –

    errors in survey research – classification of survey Research – Inteviews –

    questionnaires – surveys-internet surveys – pretesting observation methods.

    UNIT III

    Research Concepts and Sampling Experimental research-validity -

    measurement and scaling concepts reliability-Reliability Vs Validity-

    questionnaire design – Sample-sampling units- Random sampling and non

    sampling errors-probability Vs Nonprobability sampling-Determination of

    sample size- the normal distribution estimation of parameters

    UNIT IV

  • Data Analysis and Presentation Stages of data analysis-Data processing -

    Descriptive analysis-Data transformation-calculating rank order-computer

    programs for analysis Univariate statistical analysis-Hypothesis testing-

    choosing the appropriate statistical technique-Multivariate techniques.

    UNIT V

    Communicating Research Results Report format-Effective use of graphic aids-

    Oral presentation Comprehensive cases with computerized databases.

    LEARNING RESOURCES

    1. Research Methodology – Methods and Techniques – CR Kothari – New

    Age Publications Ltd – New Delhi 2016.

    2. Marketing Research - Rajendra Nargundkar - The Mc Graw – Hill

    Companies, 2011

    3. Uma Sekaran, Research methods for Business, Wiley India, New

    Delhi, 2010.

    4. Donald R. Cooper and Pamela S. Schindler, Business Research

    methods, 12th Edition, Tata Mc Graw

    Course 5: Technology in Banking Management:

    Course Objectives:

    The candidates would be able to acquire knowledge in

    • The technology architecture deployed in Indian Banking Industry

    • Various technology interfaces deployed in Indian Banks

    UNIT I

    Introduction to Information Technology and its Impact - Network and

    Network Components - WAN Communication Environment - including

  • Information Super Highway - Information System Planning - Information

    System Analysis and Design - Information System selection and

    Procurement - Information System Implementation and Management -

    RTGS Message flow Models & SFMS - Plastic Wallet Technology.

    UNIT II

    Smart Cards - E-Business - Encryption and Public Key Infrastructure - MIS

    and its Structure - MIS for Operating Management & Strategic Control -

    Decision Support System & GDSS - Information Resource Management &

    Call Centre - DBMS Concepts - RDBMS – Oracle/SQL - Database

    Concurrences Recovery & Security Concepts - Determination of Data

    Requirements for Database – Intranet.

    UNIT – III

    Data Marts- Data Warehousing - Data Mining - IP Addressing – OLAP -

    Information Resource Management - Business Processes Re-engineering -

    Technology led Products and Delivery Channels - Centralized Banking

    Solutions/ Core Banking.

    UNIT IV

    Computer System Security Concerns - Physical Security Environment -

    Hardware Security Environment - Logical Security Environment - Network

    Security Environment - Disaster Recovery and Business Continuity - Fault

    Tolerant Systems - Network Trouble Shooting.

    UNIT V

    Overview of Computer Viruses - Detection and Prevention of Computer

    Viruses - Anti-Virus Policies - Information System Security Policy - System

    Audit Frame Work - System - Audit Administration and System Controls -

    Computer Crime - Computer Crime Management.

  • LEARNING RESOURCES

    IIBF “Technology in Banking Management “3rd Edition. Macmilan Education

    Course VI: Customer Relationship Management:

    Course Objectives:

    After completion of the course students would be able to:

    • Understand the fundamentals of CRM.

    • Recognized the basic technological infrastructure and organizations involved

    in current and emerging CRM practices.

    1. Introduction to Customer relationship management

    • Introduction to CRM

    • History and development of CRM

    • Issues related to organizational structure and CRM.

    2. Understanding relationship

    • Understanding relationship and relationship quality

    • Why companies want relationship with customers.

    • Customer satisfaction, loyalty and business performance.

    3. Planning and implementing CRM projects

    • CRM implementation

    • Phases for development of CRM.

    4. Developing, managing and using customer related databases.

    • What is customer related database?

    • Developing a customer related database

    • Select the database technology and hardware platform

    • Maintaining database

    • Data integration, warehousing, mining and access.

    5. Customer relationship management and customer experience.

    • What is customer experience?

    • Customer experience and role of CRM.

    • Features of CRM software that influence customer relationship

    • Creating value for the customers

    6. Managing the customer lifecycle: customer retention and development

  • • Customer retention, managing retention, and decision on which

    customer to retain.

    • Strategies for customer retention

    • Learning from research into customer commitment.

    Recommended Books:

    Customer Relationship Management: Concepts and Technologies, Francis Buttle,

    Routledge, 2017

    Customer Relationship Management: Emerging Concepts, Tools and Applications,

    Jagdish Sheth, McGraw Hill, 2017

    Course VII: Immersion Program: Rural Management:

    Course Objectives

    • Rural credit markets in India are characterized by the coexistence of both

    formal and informal sources of finance and the market is fragmented.

    However - about two-fifth of the rural households’ dependence on informal

    credit - even today - indicates further scope for financial inclusion in rural

    areas. This augurs well for new financial sector initiatives in the form of

    prompt and innovative policy responses to priorities financial inclusion -

    financial education as well as financial literacy

    Modus Operandi

    1. The students would spend 2 full days in 2-3 rural Village to carry out their

    immersion program

    2. This would be done through a schedule (set of detailed questions) -

    interactions and video interviews with the Villagers

    3. The students would be submitting a project report at the end of the

    immersion program

  • Term IV

    Course 1: ET Finpro – I

    Course Objectives:

    • Wider industry perspective and multi-skilled background Enhanced present

    and future Employability Quotient Higher propensity for job role

    enhancements

    UNIT I

    Impact of Macro Economics Factors GDP , Business Cycles and Inflation

    UNIT II

    Impact of Macro Economic Factors - Interest Rates , Monetary Policy and Fiscal

    Policy

  • UNIT III

    Key Developments in Funds Space - Mutual Funds , Exchange Traded Funds and

    Hedge Funds.

    LEARNING RESOURCES

    1. Times Pro Material

    Course 2: Finacle I Course Objectives

    To handle more volume of data in effective manner and to improve their

    analytical skills

    • Data Maintenance and the ways to collect the data (Online Surveys &

    Business tools)

    • To make them understand about the role of data in a business

    • To do online and offline Projects based on the tools in excel and access

    • Presenting the data in structured way to arrive and support the business

    decisions

    OBJECTIVES - Finacle

    To enable the participants to have an operational expertise of Finacle Software.

    UNIT I

    Excel: Customer feedback analysis using Google Docs - Macros Functions in Excel

    - Hyperlinks - Protecting Worksheets - Duplication removing Project - 1 & Project -2

    Introduction to Access: Overview of Access - What is Access used for - Access Basics

    (New- Open - Close - Save) Data Compiling in Access - Importing & Exporting the

    data to access - Creating Tables; Using the Wizards in Access - Queries in Access:

    Join Function - Make Table query - Append Query - Update query - Cross tab query

    Forms & Reports in Access - Designing forms - Using Queries in forms - Using

    Macros in forms - Generating report using forms Project - 1 &Project - 2 SPSS

    UNIT II Core Banking (Finacle) – 1

    system Inventory Management Transactions (Transaction Maintenance [TM]- Cash

    Deposit & Withdrawal) - Account Servicing

  • - (Part I) Account Servicing - (Part II) Account Servicing - (Part III) Tax Deducted at

    Source - (TDS) Domestic Remittances

    LEARNING RESOURCES

    1. Times Pro Material

    Course 3: Immersion Program: Branch Banking Course Objectives:

    • To help introduce the students to the concept of branches in banks.

    • To enable the students to understand the functions of a branch and its role

    in the overall banking arena.

    • To enable the students to understand the products and operations of a

    branch.

    • To enhance the students’ knowledge about laws and regulations that govern

    the operations of a branch.

    To help in building primary knowledge base for students to better understand the

    branch level functionalities and its scope.

    Modus Operandi

    Students will be visiting bank branches for three full days and will interact with

    the employees and Branch Manager to understand branch core functions and

    present a report at the end of their immersion project

    At the end of the project students would be able to answer the following questions

    • What is a branch

    • What is its target market

    • What are its services and products

    • How does a branch operate

    • What is the role of different people in the branch

    • What is the significance of centralized operations

    • Have a clear understanding of

    • Branch Banking Products:

  • • Account Services

    • Loan Products

    • Remittances

    • Lockers

    • Have a clear understanding of

    • Clearing

    • Cash Counter

    • Account Operations

    • Internal Control

    • Compliance

    Course 4: Credit and Risk Management

    Course Objectives:

    • To understand the management of Credit portfolio in banks and provide

    adequate inputs to develop the insight regarding the different phases of Credit

    management

    UNIT I

    Overview - Lending Activity – Basic Requirements for Lending - Principles of Credit

    Management - Principles of Lending – Evaluation of Borrower – The 6Cs – Fair

    Practices Code.

    UNIT II

    Credit Allocation – Credit Evaluation – Credit Discipline – Credit Monitoring-Credit

    Policy in Banks - Need for Credit Policy – Components of Credit Policy – Credit Policy

    Pursued by the Government – Credit Culture

    UNIT III

    Government Regulation of Banks – Institutional Structure – Need for Statutory

    Reserves – Cash Reserve Ratio (CRR) – Statutory Liquidity Ratio (SLR) -Credit

    Deployment: Role of Bank Credit – Types of Credit – Bank Credit for Various Sectors

    – Credit Deployment Scenario – Post-Financial Sector Reforms. Prudential Norms:

    Capital Adequacy of Banks – Prudential Norms – Capital Tiers. - Types of Borrowers

    - Various Categories – Features of a Company as a Borrower – Special Types of

  • Customers.

    UNIT IV

    Importance of Documentation – Security of Documentation – Renewal of

    Documents – Security Offered for Loans - Credit Evaluation: Term Loans: Sources

    of Finance – Term Loans – Project Appraisal – Capital Budgeting - Credit

    Evaluation: Working Capital Finance: Concept of Working Capital – Factors

    Determining Working Capital – Working Capital Cycle (Operating) - Credit

    Monitoring: Financial Supervision – Financial Follow-up – Financial Follow-up

    Reports –Physical Follow-up.

    UNIT V

    Follow-up and Recovery Management - Credit Risk – Identifying Problem Loans –

    Loan Classification – Contingent Risk - Debt Recovery Tribunals: Origin and Object

    of the Act – The Functioning of Debt Recovery Tribunal – Modes of Recovery –

    Jurisdiction - Powers and Authority of Tribunals – Authority of Debt Recovery

    Tribunal - Securitization Act: Securitization Company – Functions of Assets

    Reconstruction Company –Powers of Central Registry.

    LEARNING RESOURCES

    1. Vaidyanathan, “ Credit Risk Management for Indian Banks”, Sage, 2013.

    2. G.S.Popli, “Strategic Credit Management in Banks”, PHI Learning, 2013

    3. IIBF, “Bankers Handbook on Credit Management” , Taxman, 2014.

    Course 5: Behavioral Finance: Course Objectives:

    After the completion of the course, students will be able to understand:

    • The anomalies of financial markets

    • Gain an understanding of the differences between the neoclassical model of

    behavior and behavioral finance models.

    • Discover the impact of uncertainty on decision making and market

    movements.

    1. Introduction to economic processes and finance

    2. Introduction to neoclassical economics and expected utility theory

    3. CAPM model, misconceptions about market efficiency and agency theory.

  • 4. Anomalies, noise trading and limits to arbitrage

    5. Heuristics and Biases

    6. Overconfidence

    7. Emotional foundations

    8. Individual investors and force of emotion

    9. Behavioral explanation of anomalies

    10. Do behavioral factors explain stock market puzzles?

    11. Rational managers and irrational investors

    12. Behavioral corporate finance and managerial decision making

    13. Behavioral investing and neurofinance.

    Recommended Books:

    Behavioural Finance, Chandra, McGraw Hill, 2017

    Behavioural Finance, Forbes, Wiley, 2011

    Course 6: PEARL III Course Objectives

    • To identify the course participant’s strengths and weaknesses as a person and

    a member of a group or organisation using personality typing.

    • To enhance one’s own self awareness and to understand others utilising

    methods from

    Neuro-Linguistic Programming (NLP).

    • To sensitise students to the emerging perspectives on spiritual foundations of

    personal

    effectiveness and leadership.

    UNIT I

    Introduction to Creativity and Innovation, understanding your thinking process,

    Creativity Process, Entrepreneurial Creativity, Empowerment creativity, Six Hat

    thinking Exercises and Lateral thinking exercises.

    UNIT II

    Professional Etiquette and Cultural Awareness - Job Knowledge and Application,

    Basic Numeracy, Logical Reasoning.

  • Recommended Book:

    Personality Development & Soft Skills, Barun Mitra, Oxford University Press, 2016

    Course 7: Financial Planning and Wealth Management

    Course Objectives:

    • Apply the financial planning process in the practice of financial planning • Demonstrate ethical appreciation in dealings and relationships with clients

    and third parties

    • Discuss, explain and apply ethical principles, standards of practice and rules of conduct for the practice of financial planning, relevant to the jurisdiction Able to discuss the impact of compliance issues on the practice of financial planning

    • Demonstrate knowledge of regulatory, economic and political environments • Demonstrate knowledge of practice management and other business

    aspects of financial planning • Discuss behavioral aspects of financial planning applicable to the financial

    planning engagement

    1. General principles of financial planning and the process and profession

    2. External and internal environment

    • Economic concepts, indicators, legal and political issues that affect

    financial planning industry

    • Internal environment including client life cycle, using personal

    financial statements and cash flow budgets to evaluate personal debt

    3. Amount and sources of education funding

    4. Investment policy statement and risk assessment using investor

    questionnaire

    5. Investments

    • Measuring investment return and portfolio risk using CAPM and other

    measures; asset allocation and diversification

    • Measuring portfolio performance return and risk against benchmarks

    • Fixed income investing

    • Equity securities

    • Indirect and alternative investment options: Hedge funds, private

  • equity, Mutual funds, REITS.

    6. Insurance analysis

    • Risk exposure and life insurance need analysis

    • Life insurance products

    • Disability, long term care and medical insurance policies

    • Property, casualty and umbrella liability insurance.

    7. Income tax fundamentals

    8. Retirement need analysis

    Recommended Books:

    Financial Planning: A Ready Reckoner, Sinha, McGraw Hill, 2017

    Financial Planning: Theory & Practice, Mittra, Sage, 2015

    Wealth Management, Dun & Bradstreet , McGraw Hill, 2017

  • Term V

    Course 1: Derivatives and Risk Management

    Course Objectives:

    After completion of the course students will be able to:

    • Understand the financial derivatives in terms of concepts, structure

    and instruments

    • Understand the trading strategies for profit and risk management.

    1. Introduction to Derivatives

    • Meaning and types of derivatives

    • Derivatives market

    • Reasons for derivatives trading in India

    2. Forwards and futures

    • The market for forwards and futures

    • Difference between forwards and futures

    • Margining system

    • Valuing futures and forward contracts

    • Futures price and pay-off profiles.

    3. Options

    • Market for options

    • Types of options and margining

    • Pay-off profiles

    • Factors affecting option prices

    • Introduction to option Greeks

    4. Introduction to various trading strategies for risk management

    5. Trading, clearing and settlement of futures and options.

    Recommended Books:

    Options, Futures and Other Derivatives, Hull & Basu, Pearson, 2016

    Derivatives and Risk Management, Rajiv Srivastava, Oxford University Press,

    2014

  • Course 2: Security Analysis and Portfolio Management

    Course Objectives

    After the completion of the course students will be able to:

    • Understand the basics of security analysis

    • The risk return trade-off between different securities

    1. Introduction to equity markets

    • Investment versus speculation

    • Investment process

    • Markets and their functions

    2. Risk and return

    • Risk in traditional sense

    • Systematic and unsystematic risk

    • Using beta to estimate risk

    3. Fundamental analysis (E-I-C analysis)

    • Economic analysis – analytical framework for common stocks,

    forecasting techniques

    • Industry analysis – relation between economic and industry analysis,

    key characteristics and sources of obtaining industry information

    • Company analysis – Internal and external information

    4. Approaches to valuation of securities

    • DCF valuation

    • Relative valuation

    • Overview of bond analysis

    5. Efficient market hypothesis

    • Random walk

    • Efficient market hypothesis

    6. Portfolio Analysis

    • Traditional portfolio analysis

    • Why portfolios

    • Effect of combining securities

    • Markowitz risk return optimization

  • 7. Portfolio Selection.

    • Risk and investor preferences

    • Selecting the best portfolio

    • Sharpe portfolio optimization.

    Recommended Books:

    Investment Analysis & Portfolio Management, Chandra, McGraw Hill, 2017

    Security Analysis & Portfolio Management, Kevin, Prentice Hall, 2015

    Course 3: Treasury and Foreign Exchange Management:

    Course objectives:

    After completion of the course students will be able to:

    • Understand the structure of treasury in the organization

    1. Introduction to Corporate Treasury Management

    • Overview of corporate treasury management

    • Need and benefits

    • Functions of treasury management

    • Organizational structure

    • Banking relationship

    • Treasury services – bank treasury, government treasury, corporate

    treasury and international funding organizations.

    • Treasury products – CP, Treasury bills, Private equity, other alternative

    investments, etc.

    2. Mathematics and Arithmetic of Treasury Management

    • Cross currency forwards, calculation of premium / discount, pre-

    utilization of contracts.

    • Exchange rate movements, volatility of major currencies

    • Exchange rate and interest rate arbitrage

    • YTM calculation, modified YTM, current yield etc.

  • • Term structure of interest rates

    • Interest rate sensitivity

    3. Classification of treasury markets

    • Broad classification of treasury markets - Domestic or national

    treasury market and international treasury market

    • Domestic or national treasury market (capital market – primary and

    secondary, issue of GDR, money market and G. Sec market)

    • International treasury market – market participants, currency trading,

    investment in global securities.

    4. Money market operations and Foreign Exchange (FOREX) Markets

    • Money market operations – Changing facets of global monetary system,

    debt capital markets, role of IMF, Bond markets, TRIPS, Exchange

    traded and OTC, RBI policy rates, FIMMDA guidelines

    • Foreign Exchange (FOREX) Markets – Different kinds of FOREX

    markets, nature of transactions cross border currency flows relating to

    capital markets.

    • Derivatives and interest rate derivatives

    5. Risk Management and risk framework

    • Asset liability management

    • Liability management using interest rate derivatives

    • Treasury risk management policy

    • Treasury organization – front office, back office.

    • Control and reporting requirements

    • Developing risk framework for organizations.

    Recommended Books:

    Treasury, Investment and Risk Management, Taxmann, 2017

    Course IV: ET Finpro II

    Course Objectives

    • Wider industry perspective and multi-skilled background

    • Enhanced present and future Employability Quotient

  • • Higher propensity for job role enhancements

    UNIT I

    Developments in Traditional Investment Instruments like PPF - NSC - POMIS -

    RGESS and NPS Employee Provident Fund Public Provident Fund Post Office

    Monthly Income Scheme National Savings Certificate Rajiv Gandhi Equity Savings

    Scheme National Pension Scheme

    UNIT II

    Recent Development and Updates in Financial Planning Process – Investor Life

    Cycle- Financial Goals - Changes in Savings Pattern Financial Planning - Using Net

    Worth Statement Power of Compounding Saving Habits of Older Customers Review

    of Financial Plan Common Mistakes in Financial Planning Points to note about

    Equity Investments

    UNIT III

    Developments in Personal Income Tax- Capital Gains Tax - Dividend Distribution

    Tax and Tax Saving Instruments Personal Income Tax Capital Gains Tax Dividend

    Distribution Tax for Mutual Funds

    Learning resources

    1. Times pro Material

    Course VI: Finacle II

    Course Objectives:

    • To enable the participants to have an operational expertise of Finacle’s

    operating system

    UNIT I

    Inventory management, Opening Loan Account & Disbursement Account,

    Demand Draft Mass issue, Standing Instruction Maintenance , DD Lost &

    Rectification Account Lien Maintenance, Account Freeze, Account Enquiries,

  • Overdraft Account.

    UNIT II

    Loan Modeling, Deposit Modeling, Maintain Payment Order (RTGS & NEFT), Inward

    Clearing and Outward Clearing, Inventory Split and Merge, Account Transfers ,

    Account Maintenance, Account Closure.

    LEARNING RESOURCES

    1. Times pro Material

    Course VII: Introduction to Fixed Income Securities

    Course Objectives:

    On successful completion of the course students will be able to:

    • Identify different types of fixed income securities and their characteristics.

    • Value fixed income securities

    1. Introduction to Fixed income securities

    • Overview of fixed income securities, players and their objectives

    • Basic features of a bond, Yield measures.

    • Structure of bond cash flow

    • Bonds with contingency structures – callable, putable and convertible

    bonds.

    • Overview of G-Sec markets, money market and repo market.

    2. Basics of fixed income securities

    • Discount factors, interest rates and compounding

    • Term structure of interest rates

    • Zero coupon and coupon bonds

    • Bootstrapping and YTM

    • Floating rate bonds

    3. Interest rate risk Management

    • Variation in interest rates and bond pricing volatility

    • Duration

    • Portfolio immunization

  • • Convexity

    • Non-parallel shifts and yield curve

    • Overview of interest rate derivatives

    4. Fundamentals of credit analysis

    • Introduction to credit risk

    • Capital structure, seniority ranking and recovery rates

    • Rating agencies, credit ratings and their roles

    • Credit risk versus return.

    5. Overview of bond valuation

    • Arbitrage free valuation – the law of one price, arbitrage opportunities,

    implications of arbitrage free valuation on fixed income securities

    • Interest rate trees and arbitrage free valuation

    • Monte Carlo method

    Recommended Books:

    • Fixed income analysis, Barbara S Petitt, Jerald Pinto and Wendy Pirie, Wiley

    publications

    • Fixed Income Securities: Valuation, Risk and Risk Management, Veronesi,

    Wiley, 2011