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PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

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Page 1: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

PFSF Child and Adolescent Satisfaction Survey Results

2010-2011

Page 2: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Gainesville

Lake City

Live Oak

Starke

Trenton

No Answer

38.89% (7)

33.33% (6)

5.56% (1)

0.00% (0)

11.11% (2)

11.11% (2)

1. PSF Office of the Family Care Counselor who works with you most often:

Page 3: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Male

Female

No Answer

44.44% (8)

55.56% (10)

0.00% (0)

2. What is your sex:

Page 4: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

9-10

10-12

13-15

16-18

19-23

No Answer

27.78% (5)

27.78% (5)

27.78% (5)

5.56% (1)

0.00% (0)

11.11% (2)

3. What is your age:

Page 5: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

White

African American

Hispanic

Asian

Other:

No Answer

55.56% (10)

16.67% (3)

5.56% (1)

0.00% (0)

11.11% (2)

11.11% (2)

4. What is your race/ethnicity:

Page 6: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

100.00% (18)

0.00% (0)

0.00% (0)

0.00% (0)

5. I know who my Family Care Counselor (worker) is.

Page 7: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

83.33% (15)

11.11% (2)

5.56% (1)

0.00% (0)

6. I know how to call my Family Care Counselor when I need to talk.

Page 8: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

94.44% (17)

0.00% (0)

5.56% (1)

0.00% (0)

7. My Family Care Counselor (worker) talks to me about what I want.

Page 9: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

88.89% (16)

11.11% (2)

0.00% (0)

0.00% (0)

8. My Family Care Counselor asks me about my family.

Page 10: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

88.89% (16)

5.56% (1)

5.56% (1)

0.00% (0)

9. My Family Care Counselor helps me get the things I need.

Page 11: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

88.89% (16)

0.00% (0)

11.11% (2)

0.00% (0)

10. My Family Care Counselor comes to see me where I live every month.

Page 12: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

66.67% (12)

5.56% (1)

27.78% (5)

0.00% (0)

11. When I go to court I can talk to the judge.

Page 13: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

61.11% (11)

11.11% (2)

27.78% (5)

0.00% (0)

12. I can share my feelings at Family Team meetings.

Page 14: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

72.22% (13)

16.67% (3)

5.56% (1)

5.56% (1)

13. I visit with my family or if not I know why I cannot.

Page 15: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

94.44% (17)

5.56% (1)

0.00% (0)

0.00% (0)

14. My Family Care Counselor talks to me about where I live and where I want to live.

Page 16: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

100.00% (18)

0.00% (0)

0.00% (0)

0.00% (0)

15. My Family Care Counselor helps me to be safe and happy.

Page 17: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

Yes

No

Don't Know

No Answer

77.78% (14)

0.00% (0)

22.22% (4)

0.00% (0)

16. My Family Care Counselor works well with my family.

Page 18: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

17. Please let us know how we can improve.

• how long it takes for you to return my calls.Calling me back. Telling me when I go to court.Telling me what’s being done. Sharing with me what my family's goals are. Not changing my case worker all the time. Helping me get visitsHelping my sisters get what they need.

• I think you are doing great! • I don't think there's anything that Strong Families can

improve cause they handle my case right away.• Help me with some wants and needs.

1. D.S. need2. Pokemon cards want3. Socks need4. Black and White the video game for DS. want

• IDK

Page 19: PFSF Child and Adolescent Satisfaction Survey Results 2010-2011

18. Please let us know things we are doing well.

• Joy is really nice and she's really helping me with my family issues.

• Well Mrs. Ross has done so much for me any my family She has worked really hard to get me together with my sister and mom.

• Transports are respectful. • All the things you are doing well can't be counted on

fingers and toes! • Almost everything. Are not getting me to grandmother's

house or home.