8/6/2019 PetSmart Company Anaylsis
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Petsmart, established in 1986, operates 1145 stores devoted to
pet supplies throughout theUSA and Canada, making it the largest
specialty retailer of services and solutions for thelifetime needs
of pets. (Petsmart, 2009) It is publicly traded under the
abbreviation PETM.Petsmart offers pet training and adoption in all
stores, and dog and cat boarding in select stores.Petsmart
Charities is an independent 501c3 non-profit affiliated with the
Petsmart stores.
Founders Jim and Janice Dougherty took a capital loan from
Phillips Van HeusenCorporation, incorporating Pacfiic Coast
Distributing in 1986. The first two stores were openedin Arizona
under the name PetFood Warehouse. By 1988 there were seven stores,
and thephilosophy of contributing to the cause of animal welfare,
and fostering pet adoption throughcharities and rescue, was present
in each store. One year later, changing the name to PetSmart,the
stores expanded to sell fish, as well as birds and small pets. The
concept of a full service petstore became a reality upon opening
their first full-service dog saloon as well as offering photoswith
Santa, which benefitted charities. In 1990 the corporation name was
officially changed, andveterinarians were asked to come to the
store in mobile clinics to provide vet care for customers.
In only six years, there were 50 stores open. In 1993, PetSmart
corporation becamepublicly traded for $125 million dollars. In
1994, PetSmart charities was incorporated, to
continue fostering the founders appreciation for animal welfare.
PetSmart corporation activelybuys regional competitors. Ten years
after opening, PetSmart continues to expand, this timeoverseas to
the Canada, England, Scotland, Wales and Northern Ireland. The
company quicklylearns and rebounds from financial trouble in 1997.
By 2000, the company is in full rebound anddoing very well again,
continuing to expand the number of stores while editing and
fine-tuningthe vision statement. Fo example, in 2004 total sales
jumped by 25%. In 2006, services expandby 26%, contributing to a
spectacular 23 consecutive fiscal quarters that the services part
of ourbusiness experiences growth of 20 percent or more. The
leaders dedication to providing a fullservice store with affordable
prices and top notch service is paying off, literally.
PetSmart is lead by a group of eleven board members, ten of
which are independent. Thecompanys management team is clearly
described on their website, which includes biographiesand pictures
of the management team posing with their pets. The management team
consists ofan executive Chairman, President/Chief Executive
Officer, Senior Vice President/ChiefInformation Officer, Senior
Vice President, Senior Vice President/Services and Store
Operationsand Human Resources, Senior Vice President/Chief
Marketing Officer, Senior Vice President/Chief Financial Officer,
Senior Vice President of Supply Chain and Merchandising, Senior
VicePresident of Real Estate, and Senior Vice President, Human
Resources. (Petsmart, 2009)
REFERENCES
Company Information. Retrieved September 3, 2009, from
http://phx.corporate-ir.net/phoenix.zhtml?c=93506&p=irol-homeprofilile
http://phx.corporate-ir.net/phoenix.zhtml?c=93506&p=irol-homeprofile#http://phx.corporate-ir.net/phoenix.zhtml?c=93506&p=irol-homeprofile#
