PETRONAS Integrated Library Systems Engagement Session2 March 2009 : Le MeridienKuala Lumpur

UM LIBRARY : EXPERIENCES & EXPECTATIONS

Nor Edzan binti Che Nasir LibraryUniversity of Malaya 50603 Kuala Lumpuredzan@um,edu.my

EXPERIENCES

Decision has to be made for automation of library processes

Once decision is made, define our specifications

Identify an ILS that can meet all or most of our specifications

Invite vendors to dem their products Evaluate All done by LIBRARIANS with advice from

systems personnel

EXPERIENCES

Late 1980’s – USM - Dobis/Libis - automated library system written in PL/1, running in CICS on IBM mainframe very powerful not very user friendly reserved to big libraries which can afford a

mainframe vendor, Elias, went to bankrupt about five

years ago.

Early 1990’s – UM - DRA – Data Research Associates

Early 2000’s - SirsiDynix : LINK

http://www.sirsidynix.com/Solutions/Products/integratedsystems.php

At the heart of SirsiDynix's technology offerings for libraries and consortia is the integrated library system (ILS). For our ILS customers, SirsiDynix delivers superior technology, outstanding customer service, and the backing of a worldwide organization in place to help ensure they make the most of their investments in the ILS technology infrastructure. What we really provide is an an enterprise solution – open, industry-standard, versatile, scalable technology for managing all technical and public services within libraries and consortia. With SirsiDynix ILS technology, libraries and consortia aren't just buying a product, though our ILS products offer n-tier architecture, open APIs, leading-edge security and authentication, and other leading technologies such as Java. In reality, our users are investing in the future of their institutions when they choose a SirsiDynix ILS.

SirsiDynix's flagship offering is SirsiDynix Symphony, a comprehensive, integrated library and consortium management system. It is built on the proven SirsiDynix Unicorn architecture that is in use by more library organizations around the world than any other single integrated library system.

With SirsiDynix Symphony leading the way for the future, SirsiDynix continues a 25-year commitment to providing libraries and consortia of all types and sizes a backbone system they can and do rely on to run their operations better and smarter, while and serving their users.

http://www.sirsidynix.com/Solutions/Products/integratedsystems.php

Types of libraries served: public, academic, school, special, corporate, government, consortia, and state and national

Countries served: 70 Client served: 4,000 Library locations served: 23,000+ Year that Sirsi was founded: 1979 Year that Dynix was founded: 1983

Growth is best charted by exemplifying features - key features added to Unicorn

1995: Web-based OPAC 1995: Hyperion Digital Media Archive 1996: Academic Reserves module 1998: Outreach module 1998: Frames version of Web OPAC 1998: Windows-based staff client 1998: Server on Windows NT 1999: Materials Booking module 1999: Support for Oracle database 1999: Enhanced Serials Control module 2000: iBistro e-Library with content 2002: Acquisitions module update 2002: Enhanced ILL functionality 2002: Extensions to Unicorn for DRA users 2002: SIP, SIP2, and NCIP interfaces 2002: Support for URSA 2.6 via NCIP 2003: SVA automated telephone notification 2003: Acquisitions selection lists and 9XX ordering 2003: Interface with B&N.com for book purchase

Growth is best charted by exemplifying features - key features added to Unicorn 2004: PocketCirc handheld circulation unit 2004: Collection Exchange Module 2004: Java-based staff client 2004: Unicode compliance 2004: Server on Red Hat Linux 2004: Support for credit card payment 2004: PDA/wireless devices 2004: Director’s Station online analytical tool 2005: e-Resources management capabilities 2005: Updates to consortial ownership and scoping 2005: Support for enriched EDI 2006: Server on SUSE Linux 2006: Portal-based user-experience functions 2006: Content management in EPS portal 2006: SchoolRooms content and portal 2006: Acquisitions selection list loader 2006: Links to Serials Solutions ERMS 2006: NCIP enhancements to support many ILL tools 2006: Placing holds against entire search result sets 2006: Additional options for federated searching and OpenURL resolution

EXPERIENCES

So far – ok but slow but have upgraded our server but still slow (user’s comment)

There are things that we would like to do but will incur huge additional costs – eg. federated searching

Customisation – highly dependent on the vendor

After sales service – incur payments

EXPECTATIONS

What UM Library is all about currently: Annual budget for information sources = more

than RM8 million Collection size of 1.4 million titles with 1.9

million volumes (2007) 41,845 volumes added (2007) Subscribes to 41 electronic databases (2007) 460,355 logins (2007) Registered users 9,183 (2007) 487,058 users entered the Library (2007)

EXPCTATIONS

What UM Library plans to do: Move from print media to electronic –

digitisation of collection Develop IR for

UM Publications UM Photographs Manuscripts Examination papers Thesis & Dissertations

Develop Music Library – digitisation of collection

EXPECTATIONS OF A LIBRARIAN

We expect an ILS that is : Robust Fast information retrieval regardless of volume of

records or user traffic Adaptable to changing needs & technology Easy to understand Easy to use Minimal maintenance Minimal upgrading over x number of years

(where x = reasonable number of years) Dependable after sales support with minimal cost Would not cost us an arm and a leg