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looking forward
the future of technology within the community care sector
outsider
think big
year or two
five to ten years
and beyond
<1> web 2.0
transformed
communication
education
government
media
business
culture
web 2.0
second generation
interactivity
upload + download
‘participatory web’
web 2.0 landscapeprepared ross drawson, chairman of future exploration
network and licensed under a creative commons attribution-share alike version 2.5 license
broadband
96%
web 1.0 = dial upweb 2.0 = 1 megabit of
bandwidthweb 3.0 = 10 megabits of
bandwidth
physical + virtual
transportation technology
slower pace
innovation
new and emerging technologies
benefitsand challenges
transform
<2> Business evolution through technology
organisational functioningclient/customer service
deliverymarketing/branding/
communication
<a> organisational functioning
digital natives+
analogue refugees
change management+
professional development
cloud
coherence + economies of scale
eg.
maximises the use of computing power
avoid infrastructure costsapps up + running fasterrapidly adjust resources
<b> client/customer service delivery
integration + automationubiquity of mobile computing
communication
data
APIs (application programming
interface)
smartphones
12.07 million
196%
connect
<c> marketing/branding + external stakeholder
communication
easier+
harder
be strategic
web 2.0 landscapeprepared ross drawson, chairman of future exploration
network and licensed under a creative commons attribution-share alike version 2.5 license
audience
sustainable
1. facebook2. email
<3> the future of transportation
driverless cars
fewer traffic collisions
increased roadway capacity + reduced traffic flow congestion
removal of constraints on occupants’ state
constant data collection
<4> the way forward
transform
we don’t know
there is no one right way to embrace new technology
bold
hesitant
left behind
be aware
don’t be afraid
