Pertemuan 7 (6 April 2014) - Productivity Improvement Concepts

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    PRODUCTIVITY

    IMPROVEMENTCONCEPTS

    Week 7th

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    CAUSES OF PRODUCTIVITY DECLINE IN

    COMPANIES (MALI, 1978)

    1. Inability to measure, evaluate and manage the productivity

    of white-collar employees.

    2. Rewards and benefits given without requiring the equivalent

    in productivity and accountability.

    3. Diffused authority and inefficiency in complex organization,

    thereby causing delays and time lags.

    4. Organizational expansion that lowers productivity growth.

    5. Low motivation among a rising number of affluent workerswith new attitudes.

    6. Late deliveries caused by schedules that have been disrupted

    by scarce materials.

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    CAUSES OF PRODUCTIVITY DECLINE IN

    COMPANIES (MALI, 1978)

    7. Unresolved human conflicts and difficulties in team work,

    resulting in the forms ineffectiveness.

    8. Specialization in work processes resulting in monotony and

    boredom.

    9. Rapid technological changes and high costs, resulting in a

    decline in new opportunities and innovations.

    10. Increased demand of leisure time causing disruption of time

    commitments.

    11. Practitioners inability to keep pace with latest information

    and knowledge.

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    The absence of productivity

    measurement of nonproduction

    workers stands as the first causefor the decline of productivities in

    companies.

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    PRODUCTIVITYIMPROVEMENT

    APPROACHES

    2. SUTERMEISTERS MODEL

    Sutermeistersapproach to productivity

    improvement is characterized by identifying and

    explaining the interrelationship factors affecting

    worker productivity.

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    PRODUCTIVITYIMPROVEMENT

    APPROACHES

    3. HERSHAUER AND RUCHS MODEL

    Hershauer and Ruch present aservosystem

    model.

    The model is a valuable step in understanding the

    mechanics of productivity improvement.

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    PRODUCTIVITYIMPROVEMENT

    APPROACHES

    4. CRANDALL AND WOOTONS STRATEGIES

    They present a model that integrates the role ofproductivity improvement with the growth of theorganization and the role of the executive as a productivitydecision maker

    The identify four possible stages of organizational growth:

    1. Entrepreneurial growth

    2. Bureaucratic growth

    3. Diversification and systemization growth

    4. Mega organizational growth

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    Entrepreneurial growth

    It reflects the initial development of an organization and involves

    the exploration of its environment to introduce new products or

    services.

    Bureaucratic growth

    It involves organization and codification of administrative and

    work processes.

    Diversification and systemization growthIt is basically a segmentation of the enterprise into multiple

    product lines, services and activities, as well as the establishment

    of the complex interrelationships necessary to support a

    diversified organization, thus involves both internal and external

    growth.

    Mega organizational growth

    It represents very complex environments in turbulent change

    conditions.

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    PRODUCTIVITYIMPROVEMENT

    APPROACHES

    5. STEWARTS STRATEGY

    Stewart proposes a productivity improvement

    strategy for organizations based on a systems

    perspective, which require that one view an

    organization as a complex network of

    interdependent sub units, all aimed at producing ablend of activities that enhances the overall

    performance of the organization in the long run.

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    PRODUCTIVITYIMPROVEMENT

    APPROACHES5. AGGARWALS APPROACH

    Aggarwal proposed a step by step procedure to productivity

    improvement in companies:

    a) Identify and prioritize the objectives of the company or

    organization

    b) Define criteria for outputs within organizational limitationsc) Prepare action plans

    d) Eliminate know barriers to productivity

    e) Develop productivity measuring method and calculate the base-

    period productivity

    f) Execute action plans and start ongoing measurement andreporting

    g) Motivate workers and supervisors to achieve higher productivity

    h) Maintain the momentum of productivity efforts

    i) Keep auditing the organizational climate

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    A NEW PERSPECTIVE ON

    PRODUCTIVITY IMPROVEMENT

    (BASIC PRODUCTIVITY IMPROVEMENT TECHNIQUES)

    1. Technology-based techniques

    Computer-Aided Design (CAD)

    Computer-Aided Manufacturing (CAM)

    Integrated CAM

    Robotics

    Group Technology, etc.

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    A NEW PERSPECTIVE ON

    PRODUCTIVITY IMPROVEMENT

    (BASIC PRODUCTIVITY IMPROVEMENT TECHNIQUES)

    2. Employee-based techniques

    Financial incentives

    Employee promotions

    Job Enrichment

    Job Enlargement Job Rotation

    Worker Participation

    Skill Enhancement

    Learning Curve

    Communication Training

    Education

    Etc.

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    A NEW PERSPECTIVE ON

    PRODUCTIVITY IMPROVEMENT

    (BASIC PRODUCTIVITY IMPROVEMENT TECHNIQUES)

    3. Product-based techniques

    Value engineering

    Product diversification

    Product simplification

    Research and development

    Product standardization

    Product reliability improvement

    Advertising and promotion

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    A NEW PERSPECTIVE ON

    PRODUCTIVITY IMPROVEMENT

    (BASIC PRODUCTIVITY IMPROVEMENT TECHNIQUES)

    4. Task-based techniques

    Methods engineering

    Work measurement

    Job design

    Job evaluation

    Job safety design

    Ergonomics

    Production scheduling

    Computer-aided data processing

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    A NEW PERSPECTIVE ON

    PRODUCTIVITY IMPROVEMENT

    (BASIC PRODUCTIVITY IMPROVEMENT TECHNIQUES)

    5. Material-based techniques

    Inventory control

    Materials Requirement Planning (MRP)

    Materials management

    Quality control

    Material handling systems improvement

    Material reuse and recycling

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    ANALYTICAL PRODUCTIVITY IMPROVEMENT

    MODEL (APIM)

    A six-step procedure is proposed for improving the totalproductivity of an organization based on an analyticalmodel:

    1. Data collection

    2. Computation of productivity changes and data filecompilation

    3. Determination of productivity improvement coefficients

    4. Evaluation of the productivity improvement coefficients

    and technique usage5. Final selection of the productivity improvement

    techniques

    6. Implementation of the selected techniques.

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    PRINCIPLES OF PRODUCTIVITY

    IMPROVEMENT (1)

    1. Microprocessor Principle

    Whenever and wherever possible, design products and processes

    with microprocessor control.

    2. Global-Market Principle

    Design and manufacture products for global market.

    3. Learning Curve Principle

    Wherever possible, plan productivity levels and product costs on a

    learning curve. One of the most ignored phenomena in operations of

    company is the existence of a learning curve.

    4. Secrecy Principle

    Productivity improvement strategies that are novel when compared

    to the competitors must be kept secret.

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    PRINCIPLES OF PRODUCTIVITY

    IMPROVEMENT (2)

    5. Product-Mix Principle

    Develop a product mix that consistently shows the largest gains in

    total productivity and market share.

    6. Emulation Principle

    Take the best of at least three competitors technologies in product

    design, development and production.

    7. Productivity Gain-Sharing Principle

    Always, share the gains in productivity improvement with everyone

    directly or indirectly responsible for it, particularly employees andcustomers.

    8. Leading Competitor Principle

    Be the leading competitor for as many products/services as possible.

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    PRINCIPLES OF PRODUCTIVITY

    IMPROVEMENT (3)

    9. Harmony Principle

    Seek harmony in human relations at all levels of management fromthe top most executive down to the production/operations levelemployee.

    10. International Outlook PrincipleKeep an international perspective in management activities related toplanning, research and development, marketing, operations,production, and technology transfer.

    11. Cooperative Research Principle

    Work closely with universities and generic research establishments tobring in an ideas for productivity improvement.

    12. Productivity Process Principle

    Productivity improvement must be an ongoing, day-to-day processand not a one-time program or project.