PRESENTATION ON “BIG 5 Personality Traits “

Based on Hotel Himalayan Horizon

BY:•Chhitiz Shrestha•Satish Khadka•Leeza Shrestha•Zhang Peng

Introduction (Personality)The pattern of characteristic thoughts, feelings, and

behaviors that distinguishes one person from another and that persists over time and situation,

Is fairly stable and predictable throughout different situations and time,

Dependent on the situation, personality traits may be more or less visible and personality may also develop over time,

Changes which reflect events and feelings during the lifespan only affect the surface and not the core character

Profound changes in personality are usually consequences of major life changes or deliberate effort

The “5 Personality Traits”The big 5 personality traits are:

NeuroticismExtraversionOpenness to experienceAgreeablenessConscientiousness

NeuroticismTendency to experience negative

emotions, such as anger, anxiety, or depression

Low levels of neuroticism indicate emotional stability

High levels of neuroticism increase the likelihood of experiencing negative emotions

Contrasts emotional stability and even-temperedness with negative emotionality, such as feeling anxious, nervous, sad, and tense

ExtraversionCharacterized by positive emotions, surgency,

and the tendency to seek out stimulation and the company of others

Implies an energetic approach to the social and material world

Extroverts tend to be more physically and verbally active whereas introverts are independent, reserved, steady and like being alone

Includes traits such as sociability, activity, assertiveness, and positive emotionality

Openness to experience General appreciation for art, emotion,

adventure, unusual ideas, imagination, curiosity, and variety of experience

Relates to intellect, openness to new ideas, cultural interests, educational aptitude and creativity as well as an interest in varied sensory and cognitive experience

Describes the breadth, depth, originality, and complexity of an individual’s mental and experiential life

AgreeablenessA tendency to be compassionate and

cooperative rather than suspicious and antagonistic

Includes traits such as altruism, tender-mindedness, trust, and modesty

Scale is linked to , nurturance, caring and emotional support versus competitiveness, hostility, indifference, self-centeredness, spitefulness and jealousy

Agreeable people can be described as altruistic, gentle, kind, sympathetic and warm.

ConscientiousnessTendency to show self-discipline, act dutifully,

and aim for achievement against measures or outside expectations.

Describes socially prescribed impulse control that facilitates task and goal-directed behavior,

The focused person concentrates on a limited number of goals but strives hard to reach them,

Flexible person is more impulsive and easier to persuade from one task to another.

Personality dimensions and their pole traits

Personality dimension

High level Low level

Neuroticism sensitive, nervous secure, confident

Extraversion outgoing, energetic shy, withdrawn

Openness to experience

inventive, curious cautious, conservative

Agreeableness friendly, compassionate competitive, outspoken

Conscientiousness efficient, organized easy-going, careless

Introduction to Hotel Himalayan HorizonEstablished in 1968 By Mr.

B.P ShresthaSituated 30 km. west of

KathmanduCommitted to provide first

class hospitality and service to all their esteemed guests

Awarded with many national and international honors

Specialty of the hotelOutstanding View of the Himalayan

PeaksA historic town, fine old houses and

templesOpportunities to trek and exploreFirst class hospitality

MethodologyMade a questionnaire for 5 traits5 questions for each questionnaire On site visit of the hotelInterviewed 15 staff membersTheir Roles ranged form the Manager of the hotel to ordinary

waiters.To make the study vaster, different genders and age group

interviewed

ResultsMore of the staffs were emotionally stable yet

some also were easily disturbed and irritated.9 people had low levels of neuroticism and 6

people had high levels of neuroticismMore of the staffs found themselves

comfortable around people and being focal point of attraction

Noticeably the roles requiring high human interaction had high levels of extraversion

The people who had lower level of extraversion were related to housekeeping, gardening and security

ResultsAccording to our survey 9 people had high

level of openness to experiencePeople from mixed roles had high levels of

openness to experience Eg. Manager, waiter, gardener, etc

However about 6 people had other opinionsLike openness to experience more people had

high levels of agreeablenessMost staff members found themselves

making people at ease, feeling concerned for others and sympathizing with others

ResultsAccording to our survey 8 people had high

levels of conscientiousness yet the remaining 7 had low levels of conscientiousness

Most of them were always prepared, following duties and admiring orders

The manager, the waiters and the receptionist had noticeably higher levels of conscientiousness

Yet others also had lower levels of conscientiousness

Graphical Representation

Neu

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Extra

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Ope

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exp

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nce

Agree

able

ness

Consc

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ness

0

2

4

6

8

10

High LevelLow Level

Weakness of the study“5 Personality Traits” neglects traits as:

Religiosity Manipulativeness Honesty Conservativeness Masculinity/Femininity Sense of humor

FindingsA person's ratings has been found to change with

time, with Agreeableness and Conscientiousness increasing, while Extroversion, Neuroticism, and Openness generally decrease as a person ages

Women scored higher in both the Agreeableness and Neuroticism

People with roles which are more interactive seem to have high extraversion and openness to experience

People with roles which are less interactive seem to have high neuroticism.

SuggestionsPeople can be more motivated to their work if their

personality is adaptable, proactive and resilient.Following order, the rules and work schedule can

help improve the conscientiousnessNeuroticism can be improved by avoiding anger,

anxiety and depressionBut, we cannot ask someone to change their

personalityYet giving attention to emotional stability,

creativity and appreciativeness create an attractive personality

ReferencesGoogle.comHimalayanhrizon.comBig 5 Personality – feedback to test takersMentalhealth.comBig Five Inventory – Oliver D. JohnWikipedia.com

Special Thanks toMr. Kiran Prasad Shrestha (Managing

Director)Mr. Thama Nath Dhungana (Manager)All the staffs of Hotel Himalayan Horizon who

participated in the survey

Thank You