Personality traits

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Assignment, Organizational Behavior, BBA-BI 3rd semester, Ace Institute of Management

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<ul><li>1.PRESENTATION ONBIG 5 Personality Traits Based on Hotel Himalayan Horizon BY: Chhitiz Shrestha Satish Khadka Leeza Shrestha Zhang Peng</li></ul> <p>2. Introduction (Personality) The pattern of characteristic thoughts, feelings, and behaviors thatdistinguishes one person from another and that persists over time andsituation, Is fairly stable and predictable throughout different situations andtime, Dependent on the situation, personality traits may be more or lessvisible and personality may also develop over time, Changes which reflect events and feelings during the lifespan onlyaffect the surface and not the core character Profound changes in personality are usually consequences of major lifechanges or deliberate effort 3. The 5 Personality Traits The big 5 personality traits are: Neuroticism Extraversion Openness to experience Agreeableness Conscientiousness 4. Neuroticism Tendency to experience negativeemotions, such as anger, anxiety, ordepression Low levels of neuroticism indicateemotional stability High levels of neuroticism increase thelikelihood of experiencing negativeemotions Contrasts emotional stability and even-temperedness with negativeemotionality, such as feelinganxious, nervous, sad, and tense 5. Extraversion Characterized by positive emotions, surgency, and thetendency to seek out stimulation and the company ofothers Implies an energetic approach to the social andmaterial world Extroverts tend to be more physically and verballyactive whereas introverts areindependent, reserved, steady and like being alone Includes traits such associability, activity, assertiveness, and positiveemotionality 6. Openness to experience General appreciation forart, emotion, adventure, unusualideas, imagination, curiosity, and variety of experience Relates to intellect, openness to new ideas, culturalinterests, educational aptitude and creativity as well asan interest in varied sensory and cognitive experience Describes the breadth, depth, originality, andcomplexity of an individuals mental and experientiallife 7. Agreeableness A tendency to be compassionate andcooperative rather than suspicious andantagonistic Includes traits such as altruism, tender-mindedness, trust, and modesty Scale is linked to , nurturance, caring andemotional support versuscompetitiveness, hostility, indifference, self-centeredness, spitefulness and jealousy Agreeable people can be described asaltruistic, gentle, kind, sympathetic and warm. 8. Conscientiousness Tendency to show self-discipline, act dutifully, and aimfor achievement against measures or outsideexpectations. Describes socially prescribed impulse control thatfacilitates task and goal-directed behavior, The focused person concentrates on a limited numberof goals but strives hard to reach them, Flexible person is more impulsive and easier topersuade from one task to another. 9. Personality dimensions and their poletraitsPersonality dimensionHigh levelLow level Neuroticism sensitive, nervoussecure, confident Extraversionoutgoing, energeticshy, withdrawnOpenness to experience inventive, curiouscautious, conservativeAgreeablenessfriendly, compassionate competitive, outspokenConscientiousnessefficient, organized easy-going, careless 10. Introduction to Hotel HimalayanHorizon Established in 1968 By Mr. B.PShrestha Situated 30 km. west ofKathmandu Committed to provide first classhospitality and service to all theiresteemed guests Awarded with many national andinternational honors 11. Specialty of the hotel Outstanding View of the Himalayan Peaks A historic town, fine old houses andtemples Opportunities to trek and explore First class hospitality 12. Methodology Made a questionnaire for 5 traits 5 questions for each questionnaire On site visit of the hotel Interviewed 15 staff members Their Roles ranged form the Manager of the hotel to ordinarywaiters. To make the study vaster, different genders and age groupinterviewed 13. Results More of the staffs were emotionally stable yet somealso were easily disturbed and irritated. 9 people had low levels of neuroticism and 6 peoplehad high levels of neuroticism More of the staffs found themselves comfortablearound people and being focal point of attraction Noticeably the roles requiring high human interactionhad high levels of extraversion The people who had lower level of extraversion wererelated to housekeeping, gardening and security 14. Results According to our survey 9 people had high level ofopenness to experience People from mixed roles had high levels of openness toexperience Eg. Manager, waiter, gardener, etc However about 6 people had other opinions Like openness to experience more people had highlevels of agreeableness Most staff members found themselves making peopleat ease, feeling concerned for others and sympathizingwith others 15. Results According to our survey 8 people had high levels ofconscientiousness yet the remaining 7 had low levelsof conscientiousness Most of them were always prepared, following dutiesand admiring orders The manager, the waiters and the receptionist hadnoticeably higher levels of conscientiousness Yet others also had lower levels of conscientiousness 16. Graphical Representation10 9 8 7 6 5 4 3High Level 2 1Low Level 0 17. Weakness of the study 5 Personality Traits neglects traits as: Religiosity Manipulativeness Honesty Conservativeness Masculinity/Femininity Sense of humor 18. Findings A persons ratings has been found to change withtime, with Agreeableness and Conscientiousnessincreasing, while Extroversion, Neuroticism, andOpenness generally decrease as a person ages Women scored higher in both the Agreeableness andNeuroticism People with roles which are more interactive seem tohave high extraversion and openness to experience People with roles which are less interactive seem tohave high neuroticism. 19. Suggestions People can be more motivated to their work if theirpersonality is adaptable, proactive and resilient. Following order, the rules and work schedule can helpimprove the conscientiousness Neuroticism can be improved by avoidinganger, anxiety and depression But, we cannot ask someone to change theirpersonality Yet giving attention to emotional stability, creativityand appreciativeness create an attractive personality 20. References Google.com Himalayanhrizon.com Big 5 Personality feedback to test takers Mentalhealth.com Big Five Inventory Oliver D. John Wikipedia.com 21. Special Thanks to Mr. Kiran Prasad Shrestha (Managing Director) Mr. Thama Nath Dhungana (Manager) All the staffs of Hotel Himalayan Horizon who participated in the survey </p>