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PERSONALITY ASSESSMENT & APPLICATIONS
©2013 Hogan Assessment Systems
Scott Gregory, Ph.D.
1
Presented to MNODN, September 12, 2013
Click to edit Master title style AGENDA
• Personality assessments poll
• Why is personality important?
• Perspectives on personality
• Reputation
• The bright side, the dark side, & the inside
• Applications
2 ©2013 Hogan Assessment Systems
Click to edit Master title style ASSESSMENT POLL
1. How many use assessments?
2. What is your “go to” assessment?
3. What are your key applications for assessment?
©2013 Hogan Assessment Systems 3
Click to edit Master title style WHY IS PERSONALITY IMPORTANT?
• Underlies our behavior, actions, reactions, and interactions with others
• Provides insight into how we lead others, manage change, execute business strategies, manage conflict, and build and maintain relationships
• Provides valuable information on strengths, blind spots, and fit with the culture of an organization, team, or job
• Predicts things that matter, like performance, safety, leadership ability
4 ©2013 Hogan Assessment Systems
Click to edit Master title style 2 APPROACHES TO DEFINITION
• Identity – Who you really are, way down deep.
– Freud & Jung
– MBTI
– DISC
• Reputation – Others’ observations of what you do.
– Bob Hogan
– HOGAN INSTRUMENTS
5 ©2013 Hogan Assessment Systems
Click to edit Master title style 2 APPROACHES TO DEFINITION
Reputation: the you we know
you to be
Identity: the you that
you know
6 ©2013 Hogan Assessment Systems
Click to edit Master title style IDENTITY VS. REPUTATION
We aren’t concerned about what people say about themselves or how they answer any given item.
We study what other people say about those who answer an item in a particular way.
7 ©2013 Hogan Assessment Systems
Click to edit Master title style 2 APPROACHES TO DEFINITION
• 100 years of research on identity has produced no results.
– Hard to study, no consistent assessment base, no generalizations, no conclusions, but irresistible.
• 20 years of research on reputation has been highly productive.
– Easy to study, Five-Factor Model assessment base, lots of generalizations.
8 ©2013 Hogan Assessment Systems
FIVE FACTOR MODEL
9 ©2013 Hogan Assessment Systems
Click to edit Master title style LEVELS OF MEASUREMENT
Type = Zip Code
Trait = Structures
Reputation = Photo of you
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3D PHOTO
11 ©2013 Hogan Assessment Systems
The work environment you will strive
to create
Values
Performance risks that could get in the way
Risks
Characteristics you possess to
create it
Strengths
THE BRIGHT SIDE THE DARK SIDE THE INSIDE
Click to edit Master title style ASSESSMENTS
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HOGAN PERSONALITY INVENTORY
• Day to day approach to work and interactions with others
HOGAN DEVELOPMENT SURVEY • Tendencies that may derail performance or relationships
MOTIVES, VALUES, PREFERENCES INVENTORY • Core values and motivational drivers
©2013 Hogan Assessment Systems
Click to edit Master title style HOGAN PERSONALITY INVENTORY
13 ©2013 Hogan Assessment Systems
Click to edit Master title style HOGAN PERSONALITY INVENTORY (HPI)
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• Behaviors used to reach our goals
• Consistently demonstrated daily
• Noticed by others as reputation
High or low scale scores may be strengths or shortcomings depending upon the demands of the job environment.
©2013 Hogan Assessment Systems
FIVE FACTOR MODEL
©2013 Hogan Assessment Systems
HPI
Adjustment
Ambition
Sociability
Interpersonal
Sensitivity
Prudence
Inquisitive
Learning Approach
Factor
Emotional Stability
Extraversion
Agreeableness
Dependability
Openness to
Experience
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Click to edit Master title style HPI SCALES
Adjustment Resiliency: Stress tolerance, composure, and outlook
Ambition Leader-like tendencies: expectations for self/others, initiative, and self assuredness
Sociability Extraversion: social pro-activity & presence
Interpersonal Sensitivity
Communication style: diplomatic vs. direct
Prudence Conscientiousness: attention to detail, process focus, and following rules
Inquisitive Decision-making/problem-solving approach: strategic vs. pragmatic
Learning Approach Learning style: “traditional” and continuous vs. hands-on and just-in-time
©2013 Hogan Assessment Systems 16
Click to edit Master title style HOGAN DEVELOPMENT SURVEY
17 ©2013 Hogan Assessment Systems
Click to edit Master title style DERAILERS
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Derailers are often blind spots, or performance risk factors, that are counterproductive, inhibit interpersonal relationships, and hinder one’s ability to build and lead a team.
©2013 Hogan Assessment Systems
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The base rate of managerial incompetence is about 50%, and research on managerial
failure points to overriding personality defects as a key issue.
©2013 Hogan Assessment Systems 19
Click to edit Master title style FAIL! DO YOU KNOW THESE GUYS?
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Ken Lay
Angelo Mozilo
Jimmy Cayne
Anthony Weiner
Dick Fuld
©2013 Hogan Assessment Systems
Click to edit Master title style STILL NOT CONVINCED?
©2013 Hogan Assessment Systems 21
“Dear Jamie,
Since you decided to say “Cancer is not an excuse” and think it’s OK to swear at your employees like you do ALL the time…WE QUIT.
THIS is why you can’t keep a store manager longer than a year. You abuse your roll [sic] and staff. Enjoy the fact that you lost a store manager, co-manager, and key holder in the middle of Back to School. Think next time you treat people the way you do.
We aren’t allowing it anymore.
Niki, Jess, TJ”
Blog, By Elise Solé, Shine Staff | Healthy Living
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• 11 Derailers
• May represent coping behaviors or infrequently overused strengths
• Likely to emerge: • during stress • during times of change • when individuals stop self
monitoring – boredom or comfort
• Can be addressed with self-awareness and a development focus
HOGAN DEVELOPMENT SURVEY
22 ©2013 Hogan Assessment Systems
Click to edit Master title style HDS SCALES
High scorers prone to crossing the line from being…
…. to becoming….
Excitable Intense & energetic Moody & prone to overreacting
Skeptical Perceptive & shrewd Cynical & mistrustful
Cautious Careful & thorough Extremely reluctant to take risks
Reserved Independent & businesslike Stoic & disconnected
Leisurely Cooperative & agreeable Covertly resistant & insincere
Bold Confident & assertive Stubborn, arrogant, & smug
Mischievous Charming & jocular Irreverent & untrustworthy
Colorful Outgoing & animated “Showboating” & overwhelming
Imaginative Innovative & creative Off-the-wall & unrealistic
Diligent Detail oriented & hardworking Perfectionistic & demanding
Dutiful Supportive & loyal Ingratiating & deferential
©2013 Hogan Assessment Systems 23
Click to edit Master title style HDS VIDEOS
©2013 Hogan Assessment Systems 24
You can find videos for all HDS scales at the following web address: http://www.howdoyouderail.com/
CLUSTERS
25 ©2013 Hogan Assessment Systems
Excitable
Skeptical
Cautious
Reserved
Leisurely
Bold
Mischievous
Colorful
Imaginative
Diligent
Dutiful
Moving Toward People
Managing stress by: building alliances, winning
favor or popularity, pursuing perfectionism
Moving Away From People
Managing stress by: Avoiding true
connections with others, creating physical
or emotional distance from others, or
causing others to move away from them
Moving Against People
Managing stress by dominating,
manipulating, and exerting influence over
others; also called “the charisma cluster.”
Click to edit Master title style MOTIVES VALUES PREFERENCES INVENTORY
26 ©2013 Hogan Assessment Systems
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Fit with Organizational Culture
Employee Motivation Factors
Leadership Environment
Unconscious Biases
MOTIVES VALUES PREFERENCES INVENTORY
→
→
→
→
27 ©2013 Hogan Assessment Systems
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• XXXX
MVPI SCALES
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MVPI Scale Higher scorers tend to value:
Recognition Public acknowledgement and “pats on the back”
Power Being in charge and being perceived as influential
Hedonism Fun, lighthearted, and open-minded work environments
Altruistic Actively helping others and providing excellent customer service
Affiliation Networking, building relationships, belonging to work group
Tradition Conservative org. cultures and personal-workplace values match
Security Secure, predictable, and risk-free work environments
Commerce Making and saving money and involvement in org. finances
Aesthetics Focusing on quality and product “look & feel”
Science Analytic problem solving and working with technology
©2013 Hogan Assessment Systems
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APPLICATIONS
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ASSESSMENT APPLICATIONS
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Pre-employment Assessment
and Selection
On-boarding and Employee Development
Leadership Development
Team Development
Career Development
Organizational Analysis
Click to edit Master title style SMALL GROUPS: EXTEND YOUR CURRENT REACH
• Start with one of your preferred approaches.
• Think about how you might extend it with one or all of the Hogan instruments
– Individual Leadership Development
– Team Development
– Organizational Analysis
31 ©2013 Hogan Assessment Systems
TABLE TEAMS - APPLICATIONS
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Pre-employment Assessment
and Selection
On-boarding and Employee Development
Leadership Development
Team Development
Career Development
Organizational Analysis
Click to edit Master title style LEADERSHIP DEVELOPMENT CYCLE
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MVPI
What environment are you striving to create?
HPI
What strengths will help you get there?
HDS
What obstacles may get in your way?
©2013 Hogan Assessment Systems
Click to edit Master title style INDIVIDUAL LEADERSHIP DEVELOPMENT
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DEVELOPMENT OBJECTIVES
DEVELOPMENT ACTIONS
©2013 Hogan Assessment Systems
Derailers
Strengths
Values
Organization Goals Unit/Function Goals Performance Goals
Click to edit Master title style COACHING
35 ©2013 Hogan Assessment Systems
Click to edit Master title style TEAM DEVELOPMENT
©2013 Hogan Assessment Systems 36
Click to edit Master title style TEAM DEVELOPMENT
37 ©2013 Hogan Assessment Systems
Click to edit Master title style TEAM DEVELOPMENT
38 ©2013 Hogan Assessment Systems
Click to edit Master title style TEAM DEVELOPMENT
39 ©2013 Hogan Assessment Systems
Click to edit Master title style ORGANIZATIONAL DEVELOPMENT
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Your company’s/client engagement survey indicates poor engagement in Division ABC and you are wondering why, and what you might do about it… …we think it could be Division ABC’s leader
©2013 Hogan Assessment Systems
Click to edit Master title style ORGANIZATIONAL DEVELOPMENT
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Your client, a family-owned business, has a creative culture, but seems to have trouble turning ideas into reality… …modal scores of the 4 key family business leaders on the MVPI provide some insight
©2013 Hogan Assessment Systems
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Questions?
42 ©2013 Hogan Assessment Systems
Click to edit Master title style ABOUT HOGAN
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Leader in personality-based assessment solutions
Experts on talent identification and development
Premier provider of leadership and executive solutions
Authority on leadership derailment
Global presence in 40 countries and 30+ languages
Extensive coaching/consulting network
Since 1987, Hogan has helped organizations build a competitive worldwide
advantage through superior employee selection and development.
43 ©2013 Hogan Assessment Systems
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Thank you!
44 ©2013 Hogan Assessment Systems