15
Personal Online Banking Online Statements & Notices

Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

  • Upload
    others

  • View
    3

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Personal Online BankingOnline Statements & Notices

Page 2: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Online Statements & Notices – Table of Contents

This guide covers topics related to Personal Online Banking – Online Statements & Notices. For quick access to a

specific topic, select one of the following:

• Online Statement & Notice – Available Documents & Retention

• Notification Preferences

• Online Statements

• Enrollment

• Viewing Statements

• Cancel Online Statements

• Online Notices

• Enrollment

• Viewing Notices

• Cancel Online Notices2

Page 3: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Online Statements & Notices – Available Documents & Retention

Within personal online banking, from a desktop / laptop device, online statements and online notices can be

viewed for 18+ months. Depending on the type of account the following documents are typically available

electronically:

• Online Statements: Account Statements (Checking, Savings, Money Market)

• Online Notices:• 1098 Mortgage Interest Statement• 1099-A, 1099-C, 1099-INT, 1099-Q, 1099-R, 1099-SA • 5498 IRA, 5498-SA HSA • Automatic Advance Notice• CD Automatic Renewal Notice• CD Statement• Deposit Follow up Overdraft Notices• Escrow Analysis• Final Maturity Notices• Interest Notice by Loan

• Loan Billing Notice• Loan parameterized Statements• Loan Regulation Z Statements• Loan Sweep Transactions• Mortgage Loan Periodic Statements• NSF Notices• Past Due Loan Notices• Stop Payment• Sweep Transfer Notice

3Return to Table of Contents

Page 4: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Notification Preferences

• Login to Online Banking

• Hover over Additional Services and select Online

Statements & Notices

• In the disclaimer pop up select OK

• Select the applicable account from the displayed

listing.

Note: Each account must be modified separately as

notification preferences are setup on a per account

basis.

• Select Continue

4Return to Table of Contents

Page 5: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Notification Preferences

• Select Notification Preferences

• Make preferred notification changes

• To turn off notices ensure the checkmark is

removed.

• Select Save

5Return to Table of Contents

Page 6: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Personal Online BankingOnline Statements

Page 7: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Enrolling in Online Statements

• Login to Online Banking

• Hover over Additional Services and select Online

Statements & Notices

• In the disclaimer pop up select OK

• Select the applicable account from the displayed

listing.

Note: Each account must be enrolled separately as

statement delivery preferences are setup on a per

account basis.

• Select Continue

7Return to Table of Contents

Page 8: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Enrolling in Online Statements (cont’d)

• Select Click here to enroll in eStatements

• Read the disclosure and open the sample

document to obtain the verification PIN

(LTB1963)

• Select I Agree

• Select the account number from the resulting

selection screen to be routed back to the Notice

display screen.

8Return to Table of Contents

Page 9: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Viewing Online Statements

• Login to Online Banking

• Hover over Additional Services and select Online

Statements & Notices

• In the disclaimer pop up select OK

• Select the applicable account from the displayed

listing.

Note: Each account must be enrolled separately as

statement delivery preferences are setup on a per

account basis.

• Select Continue

• The past 18+ months of statements will appear.

• Select any displayed statement date to view an

electronic copy.

9Return to Table of Contents

Page 10: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Cancelling Online Statements

• Login to Online Banking

• Hover over Additional Services and select Online

Statements & Notices

• In the disclaimer pop up select OK

• Select the applicable account from the displayed

listing.

Note: Each account must be enrolled separately as

statement delivery preferences are setup on a per

account basis.

• Select Continue

• Select Switch To Paper Delivery

10Return to Table of Contents

Page 11: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Personal Online BankingOnline Notices

Page 12: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Enrolling in Online Notices

• Login to Online Banking

• Hover over Additional Services and select Online

Statements & Notices

• In the disclaimer pop up select OK

• Select the applicable account from the displayed

listing.

Note: Each account must be enrolled separately as

statement delivery preferences are setup on a per

account basis.

• Select Continue

12Return to Table of Contents

Page 13: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Enrolling in Online Notices (cont’d)

• Select Click here to enroll in eNotices

• Read the disclosure and open the sample

document to obtain the verification PIN

(1963LTB)

• Select I Agree

• Select the account number from the resulting

selection screen to be routed back to the Notice

display screen.

13Return to Table of Contents

Page 14: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Viewing Online Notices

• Login to Online Banking

• Hover over Additional Services and select Online

Statements & Notices

• In the disclaimer pop up select OK

• Select the applicable account from the displayed

listing.

Note: Each account must be enrolled separately as

statement delivery preferences are setup on a per

account basis.

• Select Continue

• The past 18+ months of notice history will be

displayed.

• Select any displayed eNotice to view an

electronic copy.

14Return to Table of Contents

Page 15: Personal Online Banking - Amazon S3 · Online Statements & Notices –Available Documents & Retention Within personal online banking, from a desktop / laptop device, online statements

Cancelling Online Notices

• Login to Online Banking

• Hover over Additional Services and select Online

Statements & Notices

• In the disclaimer pop up select OK

• Select the applicable account from the displayed

listing.

Note: Each account must be enrolled separately as

statement delivery preferences are setup on a per

account basis.

• Select Continue

• Select Switch To Paper Delivery

15Return to Table of Contents