14
Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background This report measures the effectiveness of adult specialty mental health services. It models reports developed to measure Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) mental health services as mandated by Welfare and Institutions Code Section 14707.5. The intent of these reports is to improve outcomes at the individual, program, and system levels and inform fiscal decision-making related to the purchase of services. Since 2012 DHCS has worked with several groups of stakeholders to create a structure for reporting, to develop a Performance Measurement Paradigm, and to design indicators and measures. The Performance Outcomes System will be used to evaluate the domains of access, engagement, service appropriateness to need, service effectiveness, linkages, cost effectiveness and satisfaction. Further information on the Performance Measures System implementation is available on the DHCS website. Documents posted include the relevant legislation, plans submitted to the Legislature, and handouts for meetings with the Stakeholder Advisory Committee back to the first meeting in 2012. To obtain this information go to: http://www.dhcs.ca.gov/provgovpart/pos/Pages/default.aspx. Overview Three reports will be provided: statewide aggregate data; population-based county groups; and county-specific data. These aggregate reports provide adult information on the initial indicators that were developed for the Performance Outcomes System. DHCS plans to move to annual reporting of these data for the Performance Outcomes System. The first series of charts and tables focus on the demographics of adults 21* and older who are receiving SMHS based on approved claims for Medi-Cal eligible beneficiaries. Specifically, this includes demographics tables of this population by age, gender, and race/ethnicity. Utilization of services reports are shown in terms of dollars, as well as by service in time increments. Two types of penetration information are provided; both penetration rate tables are also broken out by demographic characteristics. The snapshot table provides a point-in- time view of adults arriving, exiting, and continuing services over a two-year period. The time-to-step-down table provides a view over the past four years of the time to stepdown services following inpatient discharge. Where possible, the reports provide trend information by displaying information for Fiscal Years (FY) 12/13, 13/14, 14/15, and 15/16. Definitions *Population - Beneficiaries with approved services adjudicated through the Short Doyle/Medi-Cal II claiming system that were: • Age 21 or older during the approved date of service on the claim. Data Sources - ▪Short-Doyle/Medi-Cal II (SD/MC II) claims with dates of service in FY 12/13 through FY 15/16. ▪Medi-Cal Eligibility Data System (MEDS) data from the Management Information System/Decision Support System (MIS/DSS) FY 12/13 through 15/16. 1 of 14

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Page 1: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017

Background This report measures the effectiveness of adult specialty mental health services. It models reports developed to measure Early and Periodic Screening, Diagnosis, and Treatment (EPSDT) mental health services as mandated by Welfare and Institutions Code Section 14707.5. The intent of these reports is to improve outcomes at the individual, program, and system levels and inform fiscal decision-making related to the purchase of services.

Since 2012 DHCS has worked with several groups of stakeholders to create a structure for reporting, to develop a Performance Measurement Paradigm, and to design indicators and measures. The Performance Outcomes System will be used to evaluate the domains of access, engagement, service appropriateness to need, service effectiveness, linkages, cost effectiveness and satisfaction. Further information on the Performance Measures System implementation is available on the DHCS website. Documents posted include the relevant legislation, plans submitted to the Legislature, and handouts for meetings with the Stakeholder Advisory Committee back to the first meeting in 2012. To obtain this information go to: http://www.dhcs.ca.gov/provgovpart/pos/Pages/default.aspx.

Overview Three reports will be provided: statewide aggregate data; population-based county groups; and county-specific data. These aggregate reports provide adult information on the initial indicators that were developed for the Performance Outcomes System. DHCS plans to move to annual reporting of these data for the Performance Outcomes System.

The first series of charts and tables focus on the demographics of adults 21* and older who are receiving SMHS based on approved claims for Medi-Cal eligible beneficiaries. Specifically, this includes demographics tables of this population by age, gender, and race/ethnicity. Utilization of services reports are shown in terms of dollars, as well as by service in time increments. Two types of penetration information are provided; both penetration rate tables are also broken out by demographic characteristics. The snapshot table provides a point-in-time view of adults arriving, exiting, and continuing services over a two-year period. The time-to-step-down table provides a view over the past four years of the time to stepdown services following inpatient discharge.

Where possible, the reports provide trend information by displaying information for Fiscal Years (FY) 12/13, 13/14, 14/15, and 15/16.

Definitions *Population - Beneficiaries with approved services adjudicated through the Short Doyle/Medi-Cal II claiming system that were:• Age 21 or older during the approved date of service on the claim.

Data Sources - ▪Short-Doyle/Medi-Cal II (SD/MC II) claims with dates of service in FY 12/13 through FY 15/16.▪Medi-Cal Eligibility Data System (MEDS) data from the Management Information System/Decision Support System (MIS/DSS) FY 12/13 through15/16.

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Page 2: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017

Additional Information The Measures Catalog is the companion document for these reports and provides the methodology and definitions for the measures. Each measure is defined and the numerator and denominator used to develop the metrics are provided with relevant notes and additional references. The Measures Catalog may be found at: http://www.dhcs.ca.gov/services/MH/Documents/MedCCC/Library/POSMeasuresCatalog_Sept15Reporting_Final_1.11.15.pdf

Note on Privacy: The Health Insurance Portability and Accountability Act (HIPAA) and Code of Federal Regulations (CFR) 42 rules protect most individually identifiable health information in any form or medium; whether electronic, on paper, or oral. DHCS has strict rules in place to protect the identification of individuals in public reports. A “Public Aggregate Reporting – DHCS Business Reports” process has been established to maintain confidentiality of client Personal Information. The Performance Outcomes System complies with Federal and State privacy laws. Thus, the POS must appropriately and accurately de-identify data for public reporting. Due to privacy concerns, some cells in this report may have been suppressed to comply with state and federal rules. When necessary, these data are represented as follows: 1) Data that are missing is indicated as "-" 2) Data that have been suppressed due to privacy concerns is indicated as "^".

Report Highlights

*County-specific findings may be interpreted alongside the POS statewide and population-based report findings.

*The penetration rates reported here were calculated using a different methodology than that used by the External Quality Review Organization (EQRO). The differences inmethodology makes comparison between the POS penetration rates and the EQRO penetration rates not appropriate nor useful. The POS methodology for calculatingpenetration rates was selected because it is easier to compute, more straightforward to interpret, and is in use by other states and counties. For the POS, the penetration rate iscalculated by taking the total number of adults who received a number of SMHS (1 or 5 for POS) in a FY and dividing that by the total number of Medi-Cal eligible adults for thatFY. This methodology results in lower penetration rates as compared to the EQRO rates, but it does so across the board so that all counties and the state will be similarlyimpacted.

*The snapshot report provides a point-in-time look at adults' movement through the SMHS system. The report uses five general categories to classify if an adult is entering,exiting, continuing services, or a combination of these categories (e.g., arriving and exiting). As of now, this report only classifies adults and their service usage for FY 12/13through FY15/16. Eventually the snapshot data will be used along with measures of service effectiveness to identify whether adults are improving as a result of receivingservices from the time they first arrived in the system to when they exit the system. This methodology was adapted from the California Mental Health and Substance UseSystem Needs Assessment (2012). More information on the original methodology can be found here: http://www.dhcs.ca.gov/provgovpart/pos/Pages/Performance-Outcomes-System-Reports-and-Measures-Catalog.aspx

*The psychiatric emergency services/hospital data measured in the time to step-down services report relies solely on claims data from Short Doyle/Medi-Cal II. Currently, thenumber of days is capped at 365 days (to mitigate the impact of extreme statistical anomalies) when calculating the mean and max for time between discharge and step downservice. This methodology will be updated in the next reporting cycle. Additionally, county specific and population-based reports are based on the county of the hospital fromwhich the patient is discharged and receives step-down services.

Please contact [email protected] for any questions regarding this report.

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Demographics Report: Unique Count of Adults Receiving SMHS by Fiscal YearSanta Cruz County as of August, 2017

SFYUnique Count

Receiving SMHS*

Year-Over-Year

Percentage Change

Unique Count of

Medi-Cal Eligibles

Year-Over-Year

Percentage Change

FY 12-13 1,073 19,829

FY 13-14 1,350 25.8% 33,137 67.1%

FY 14-15 1,759 30.3% 42,848 29.3%

FY 15-16 1,762 0.2% 47,443 10.7%

Compound

Annual Growth

Rate SFY**

18.0% 33.7%

*SMHS = Specialty Mental Health Services. See Measures Catalog for more detailed information.

**SFY = State Fiscal Year which is July 1 through June 30.

1,073

1,350

1,759 1,762

0

500

1,000

1,500

2,000

FY 12-13 FY 13-14 FY 14-15 FY 15-16

Unique Count of Adults Receiving SMHS

Page 3 of 14

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Demographics Report: Unique Count of Adults Receiving SMHS by Fiscal YearSanta Cruz County as of August, 2017

Fiscal

Year

Alaskan

Native or

American

Indian Count

Alaskan

Native or

American

Indian %

Asian or

Pacific

Islander

Count

Asian or

Pacific

Islander %

Black Count Black % Hispanic

Count Hispanic % White Count White % Other Count Other %

Unknown

Count Unknown %

FY 12-13 ^ ^ 27 2.5% 26 2.4% 158 14.7% 611 56.9% ^ ^ 188 17.5%

FY 13-14 12 0.9% 37 2.7% 30 2.2% 184 13.6% 786 58.2% 78 5.8% 223 16.5%

FY 14-15 13 0.7% 48 2.7% 38 2.2% 243 13.8% 1,025 58.3% 118 6.7% 274 15.6%

FY 15-16 14 0.8% 50 2.8% 36 2.0% 259 14.7% 985 55.9% 130 7.4% 288 16.3%

*FY 13-14 claims are estimated to be 95% complete as of January 1, 2015.

Please note: This report uses the Medi-Cal Eligibility Data System to obtain race/ethnicity data. CDSS uses Child Welfare Services/Case Management System to obtain race/ethnicity data. For more information, please refer to the Measures Catalog.

^ Data has been suppressed to protect patient privacy.

^ 3% 2%

15%

57%

^

18%

Fiscal Year 12-13 Race Distribution

Alaskan Native or AmericanIndianAsian or Pacific Islander

Black

Hispanic

White

Other

Unknown

1% 3% 2%

14%

58%

6%

17%

Fiscal Year 13-14 Race Distribution

Alaskan Native or AmericanIndianAsian or Pacific Islander

Black

Hispanic

White

Other

Unknown

1% 3% 2%

14%

58%

7%

16%

Fiscal Year 14-15 Race Distribution

Alaskan Native or AmericanIndianAsian or Pacific Islander

Black

Hispanic

White

Other

Unknown

1% 3% 2%

15%

56%

7%

16%

Fiscal Year 15-16 Race Distribution

Alaskan Native or AmericanIndianAsian or Pacific Islander

Black

Hispanic

White

Other

Unknown

CHARTS NOT PRODUCED DUE TO SMALL CELL SIZES.

Page 4 of 14

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Demographics Report: Unique Count of Adults Receiving SMHS by Fiscal YearSanta Cruz County as of August, 2017

Fiscal

Year

Adults 21-44

Count Adults 21-44 %

Adults 45-64

Count Adults 45-64 %

Adults 65+

Count Adults 65+ %

FY 12-13 444 41.4% 522 48.6% 107 10.0%

FY 13-14 640 47.4% 600 44.4% 110 8.1%

FY 14-15 883 50.2% 744 42.3% 132 7.5%

FY 15-16 886 50.3% 729 41.4% 147 8.3%

*FY 13-14 claims are estimated to be 95% complete as of January 1, 2015.

41.4%

48.6%

10.0%

Fiscal Year 12-13 Age Group Distribution

Adults 21-44

Adults 45-64

Adults 65+

47.4%

44.4%

8.1%

Fiscal Year 13-14 Age Group Distribution

Adults 21-44

Adults 45-64

Adults 65+

50.2%42.3%

7.5%

Fiscal Year 14-15 Age Group Distribution

Adults 21-44

Adults 45-64

Adults 65+

50.3%41.4%

8.3%

Fiscal Year 15-16 Age Group Distribution

Adults 21-44

Adults 45-64

Adults 65+

Page 5 of 14

Page 6: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Demographics Report: Unique Count of Adults Receiving SMHS by Fiscal YearSanta Cruz County as of August, 2017

Fiscal

Year

Female

Count Female %

Male

Count Male %

FY 12-13 483 45.0% 590 55.0%

FY 13-14 599 44.4% 751 55.6%

FY 14-15 758 43.1% 1,001 56.9%

FY 15-16 749 42.5% 1,013 57.5%

45.0%

55.0%

Fiscal Year 12-13 Gender Distribution

Female Male44.4%

55.6%

Fiscal Year 13-14 Gender Distribution

Female Male

43.1%

56.9%

Fiscal Year 14-15 Gender Distribution

Female Male

42.5%

57.5%

Fiscal Year 15-16 Gender Distribution

Female Male

Page 6 of 14

Page 7: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Penetration Rates* Report: Adults With At Least One SMHS Visit** Santa Cruz County as of August, 2017

Adults and

Older Adults

with 1 or

more SMHS

Certified

Eligible

Adults and

Older Adults

Penetration

Rate

Adults and

Older Adults

with 1 or

more SMHS

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 1 or more

SMHS Visits

Certified

Eligible

Adults and

Older Adults

Penetration

Rate

Adults and

Older Adults

with 1 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

All 1,073 19,829 5.4% 1,350 33,137 4.1% 1,759 42,848 4.1% 1,762 47,443 3.7%

Adults 21-44 444 8,772 5.1% 640 16,534 3.9% 883 22,855 3.9% 886 25,905 3.4%

Adults 45-64 522 6,189 8.4% 600 11,521 5.2% 744 14,445 5.2% 729 15,540 4.7%

Adults 65+ 107 4,868 2.2% 110 5,082 2.2% 132 5,548 2.4% 147 5,998 2.5%

Alaskan Native or American Indian ^ 135 ^ 12 235 5.1% 13 288 4.5% 14 323 4.3%

Asian or Pacific Islander 27 716 3.8% 37 1,495 2.5% 48 2,121 2.3% 50 2,341 2.1%

Black 26 301 8.6% 30 436 6.9% 38 582 6.5% 36 632 5.7%

Hispanic 158 8,038 2.0% 184 11,448 1.6% 243 14,772 1.6% 259 16,624 1.6%

White 611 8,053 7.6% 786 14,484 5.4% 1,025 18,508 5.5% 985 20,029 4.9%

Other ^ 1,011 ^ 78 2,819 2.8% 118 3,928 3.0% 130 4,757 2.7%

Unknown 188 1,575 11.9% 223 2,220 10.0% 274 2,649 10.3% 288 2,737 10.5%

Female 483 12,063 4.0% 599 18,496 3.2% 758 23,083 3.3% 749 25,248 3.0%

Male 590 7,766 7.6% 751 14,641 5.1% 1,001 19,765 5.1% 1,013 22,195 4.6%

*Penetration Rate is defined as the percentage of SMHS eligible beneficiaries that have received a SMHS that was claimed via the Short-Doyle/Medi-Cal claiming system. This does not include non-specialty mental health services provided in Medi-Cal Managed Care system.

**Adults and Older Adults at least one SMHS that was claimed through the Short-Doyle/ Medi-Cal claiming system on at least one (1) day in the Fiscal Year.

^ Data has been suppressed to protect patient privacy. Page 7 of 14

FY 12-13 FY 13-14 FY 14-15 FY 15-16

5.1%

3.9% 3.9%3.4%

8.4%

5.2% 5.2%4.7%

2.2% 2.2% 2.4% 2.5%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

FY 12-13(n= 8,772)

FY 13-14(n= 16,534)

FY 14-15(n= 22,855)

FY 15-16(n= 25,905)

FY 12-13(n= 6,189)

FY 13-14(n= 11,521)

FY 14-15(n= 14,445)

FY 15-16(n= 15,540)

FY 12-13(n= 4,868)

FY 13-14(n= 5,082)

FY 14-15(n= 5,548)

FY 15-16(n= 5,998)

Adults 21-44 Adults 45-64 Adults 65+

Penetration Rates by AgeAdults With At Least One SMHS Visit**, By Fiscal Year

Page 8: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Penetration Rates* Report: Adults With At Least One SMHS Visit** Santa Cruz County as of August, 2017

*Penetration Rate is defined as the percentage of SMHS eligible beneficiaries that have received a SMHS that was claimed via the Short-Doyle/Medi-Cal claiming system. This does not include non-specialty mental health services provided in Medi-Cal Managed Care system.

**Adults and Older Adults at least one SMHS that was claimed through the Short-Doyle/ Medi-Cal claiming system on at least one (1) day in the Fiscal Year.

^ Data has been suppressed to protect patient privacy.

Page 8 of 14

^

5.1%4.5% 4.3%

3.8%

2.5% 2.3% 2.1%

8.6%

6.9%6.5%

5.7%

2.0%1.6% 1.6% 1.6%

7.6%

5.4% 5.5%4.9%

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

10%

FY 12-13(n= 135)

FY 13-14(n= 235)

FY 14-15(n= 288)

FY 15-16(n= 323)

FY 12-13(n= 716)

FY 13-14(n= 1,495)

FY 14-15(n= 2,121)

FY 15-16(n= 2,341)

FY 12-13(n= 301)

FY 13-14(n= 436)

FY 14-15(n= 582)

FY 15-16(n= 632)

FY 12-13(n= 8,038)

FY 13-14(n= 11,448)

FY 14-15(n= 14,772)

FY 15-16(n= 16,624)

FY 12-13(n= 8,053)

FY 13-14(n= 14,484)

FY 14-15(n= 18,508)

FY 15-16(n= 20,029)

Alaskan Native or American Indian Asian or Pacific Islander Black Hispanic White

Penetration Rates by RaceAdults With At Least One SMHS Visit**, By Fiscal Year

4.0%3.2% 3.3% 3.0%

7.6%

5.1% 5.1%4.6%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

FY 12-13(n= 12,063)

FY 13-14(n= 18,496)

FY 14-15(n= 23,083)

FY 15-16(n= 25,248)

FY 12-13(n= 7,766)

FY 13-14(n= 14,641)

FY 14-15(n= 19,765)

FY 15-16(n= 22,195)

Female Male

Penetration Rates by GenderAdults With At Least One SMHS Visit**, By Fiscal Year

Page 9: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Penetration Rates* Report: Adults with Five or More SMHS Visits**Santa Cruz County as of August, 2017

Adults and

Older Adults

with 5 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 5 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 5 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

Adults and

Older Adults

with 5 or more

SMHS Visits

Certified

Eligible Adults

and Older

Adults

Penetration

Rate

All 794 19,829 4.0% 895 33,137 2.7% 914 42,848 2.1% 859 47,443 1.8%

Adults 21-44 313 8,772 3.6% 374 16,534 2.3% 382 22,855 1.7% 368 25,905 1.4%

Adults 45-64 399 6,189 6.4% 428 11,521 3.7% 441 14,445 3.1% 394 15,540 2.5%

Adults 65+ 82 4,868 1.7% 93 5,082 1.8% 91 5,548 1.6% 97 5,998 1.6%

Alaskan Native or American Indian ^ 135 ^ ^ 235 ^ ^ 288 ^ ^ 323 ^

Asian or Pacific Islander 23 716 3.2% 26 1,495 1.7% 26 2,121 1.2% 29 2,341 1.2%

Black 16 301 5.3% 17 436 3.9% 21 582 3.6% 15 632 2.4%

Hispanic 122 8,038 1.5% 124 11,448 1.1% 127 14,772 0.9% 115 16,624 0.7%

White 455 8,053 5.7% 518 14,484 3.6% 521 18,508 2.8% 483 20,029 2.4%

Other ^ 1,011 ^ ^ 2,819 ^ ^ 3,928 ^ ^ 4,757 ^

Unknown 131 1,575 8.3% 154 2,220 6.9% 172 2,649 6.5% 165 2,737 6.0%

Female 333 12,063 2.8% 377 18,496 2.0% 380 23,083 1.6% 352 25,248 1.4%

Male 461 7,766 5.9% 518 14,641 3.5% 534 19,765 2.7% 507 22,195 2.3%

*Penetration Rate is defined as the percentage of SMHS eligible beneficiaries that have received a SMHS that was claimed via the Short-Doyle/Medi-Cal claiming system. This does not include non-specialty mental health services provided in Medi-Cal Managed Care system.

**Adults and Older Adultsthat have received at least five SMHS that were claimed through the Short-Doyle/ Medi-Cal claiming system on at least five (5) or more different days in the Fiscal Year.

^ Data has been suppressed to protect patient privacy. Page 9 of 14

FY 12-13 FY 13-14 FY 14-15 FY 15-16

3.6%

2.3%

1.7%1.4%

6.4%

3.7%

3.1%

2.5%

1.7% 1.8%1.6% 1.6%

0%

1%

2%

3%

4%

5%

6%

7%

FY 12-13(n= 8,772)

FY 13-14(n= 16,534)

FY 14-15(n= 22,855)

FY 15-16(n= 25,905)

FY 12-13(n= 6,189)

FY 13-14(n= 11,521)

FY 14-15(n= 14,445)

FY 15-16(n= 15,540)

FY 12-13(n= 4,868)

FY 13-14(n= 5,082)

FY 14-15(n= 5,548)

FY 15-16(n= 5,998)

Adults 21-44 Adults 45-64 Adults 65+

Penetration Rates by AgeAdults With Five or More SMHS Visits**, By Fiscal Year

Page 10: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Penetration Rates* Report: Adults with Five or More SMHS Visits**Santa Cruz County as of August, 2017

*Penetration Rate is defined as the percentage of SMHS eligible beneficiaries that have received a SMHS that was claimed via the Short-Doyle/Medi-Cal claiming system. This does not include non-specialty mental health services provided in Medi-Cal Managed Care system.

**Adults and Older Adultsthat have received at least five SMHS that were claimed through the Short-Doyle/ Medi-Cal claiming system on at least five (5) or more different days in the Fiscal Year.

^ Data has been suppressed to protect patient privacy.

Page 10 of 14

^ ^ ^ ^

3.2%

1.7%1.2% 1.2%

5.3%

3.9% 3.6%

2.4%1.5% 1.1% 0.9% 0.7%

5.7%

3.6%2.8% 2.4%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

FY 12-13(n= 135)

FY 13-14(n= 235)

FY 14-15(n= 288)

FY 15-16(n= 323)

FY 12-13(n= 716)

FY 13-14(n= 1,495)

FY 14-15(n= 2,121)

FY 15-16(n= 2,341)

FY 12-13(n= 301)

FY 13-14(n= 436)

FY 14-15(n= 582)

FY 15-16(n= 632)

FY 12-13(n= 8,038)

FY 13-14(n= 11,448)

FY 14-15(n= 14,772)

FY 15-16(n= 16,624)

FY 12-13(n= 8,053)

FY 13-14(n= 14,484)

FY 14-15(n= 18,508)

FY 15-16(n= 20,029)

Alaskan Native or American Indian Asian or Pacific Islander Black Hispanic White

Penetration Rates by RaceAdults With Five or More SMHS Visits**, By Fiscal Year

2.8%2.0% 1.6% 1.4%

5.9%

3.5%2.7% 2.3%

0%

2%

4%

6%

8%

10%

12%

14%

16%

18%

FY 12-13(n= 12,063)

FY 13-14(n= 18,496)

FY 14-15(n= 23,083)

FY 15-16(n= 25,248)

FY 12-13(n= 7,766)

FY 13-14(n= 14,641)

FY 14-15(n= 19,765)

FY 15-16(n= 22,195)

Female Male

Penetration Rates by GenderAdults With Five or More SMHS Visits**, By Fiscal Year

Page 11: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Utilization Report*: Approved Specialty Mental Health Services for Adults

Mean Expenditures and Mean Service Quantity per Unique Beneficiary by Fiscal Year* Santa Cruz County as of August, 2017

Fiscal Year SDMC Total Approved Case Management/

Brokerage (Minutes)

Mental Health

Services (Minutes)

Medication Support

Services (Minutes)

Crisis Intervention

(Minutes)

Crisis Stabilization

(Hours)

Full Day Treatment

Intensive

(Hours)

Full Day Rehabilitation

(Hours)

Hospital Inpatient

(Days)

Hospital Inpatient

Admin (Days)

Fee for Service

Inpatient (Days)

Crisis Residential

Treatment Services

(Days)

Adult Residential

Treatment Services

(Days)

Psychiatric Health

Facility (Days)

FY 12-13 13,474.20$ 791 3,286 657 204 25 0 81 13 24 12 16 61 17

FY 13-14 10,220.47$ 702 2,820 728 197 20 0 141 5 17 10 13 46 14

FY 14-15 9,929.91$ 710 2,475 980 201 29 0 164 16 32 11 16 48 51

FY 15-16 9,420.44$ 629 2,272 855 154 24 0 319 9 21 11 22 64 4

MEAN 10,761.26$ 708 2,713 805 189 24 0 176 11 23 11 17 55 21

*The graphs are color coded so that those reported in the same unit of analysis (e.g., minutes) are colored similarly.

Please note that (n) values listed at the bottom of each bar graph represent the actual number of children/youth that received the SMHS represented in their respective graph by Fiscal Year.

^ Data has been suppressed to protect patient privacy.

Page 11 of 14

$13,474.20

$10,220.47 $9,929.91 $9,420.44

$-

$2,000.00

$4,000.00

$6,000.00

$8,000.00

$10,000.00

$12,000.00

$14,000.00

$16,000.00

FY 12-13(n = 1,073)

FY 13-14(n = 1,350)

FY 14-15(n = 1,759)

FY 15-16(n = 1,762)

Total Approved Per Unique Beneficiary By Service Fiscal Year

791

702 710

629

-

100

200

300

400

500

600

700

800

900

FY 12-13(n = 608)

FY 13-14(n = 685)

FY 14-15(n = 759)

FY 15-16(n = 689)

Case Management/Brokerage Minutes Per Unique Beneficiary By Service Fiscal Year

3,286

2,820

2,4752,272

-

500

1,000

1,500

2,000

2,500

3,000

3,500

FY 12-13(n = 902)

FY 13-14(n = 1,088)

FY 14-15(n = 1,340)

FY 15-16(n = 1,300)

Mental Health Services Minutes Per Unique Beneficiary By Service Fiscal Year

657728

980

855

-

200

400

600

800

1,000

1,200

FY 12-13(n = 204)

FY 13-14(n = 195)

FY 14-15(n = 191)

FY 15-16(n = 226)

Medication Support Services Minutes Per Unique Beneficiary By Service Fiscal Year

204 197 201

154

-

50

100

150

200

250

FY 12-13(n = 254)

FY 13-14(n = 291)

FY 14-15(n = 324)

FY 15-16(n = 395)

Crisis Intervention Minutes Per Unique Beneficiary By Service Fiscal Year

24.6

20.3

28.8

23.5

-

5

10

15

20

25

30

35

FY 12-13(n = 100)

FY 13-14(n = 263)

FY 14-15(n = 570)

FY 15-16(n = 581)

Crisis Stabilization Hours Per Unique BeneficiaryBy Service Fiscal Year

0 0 0 0 -

0

0

0

0

1

1

1

1

1

1

FY 12-13(n = )

FY 13-14(n = )

FY 14-15(n = )

FY 15-16(n = )

Full Day Treatment Intensive Hours Per Unique BeneficiaryBy Service Fiscal Year

81

141164

319

-

50

100

150

200

250

300

350

FY 12-13(n = ^)

FY 13-14(n = ^)

FY 14-15(n = ^)

FY 15-16(n = ^)

Full Day Rehabilitation Hours Per Unique Beneficiary By Service Fiscal Year

13

5

16

9

-

2

4

6

8

10

12

14

16

18

FY 12-13(n = 14)

FY 13-14(n = 14)

FY 14-15(n = 30)

FY 15-16(n = 17)

Hospital Inpatient Days Per Unique BeneficiaryBy Service Fiscal Year

Page 12: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Utilization Report*: Approved Specialty Mental Health Services for Adults

Mean Expenditures and Mean Service Quantity per Unique Beneficiary by Fiscal Year* Santa Cruz County as of August, 2017

*The graphs are color coded so that those reported in the same unit of analysis (e.g., minutes) are colored similarly.

Please note that (n) values listed at the bottom of each bar graph represent the actual number of children/youth that received the SMHS represented in their respective graph by Fiscal Year.

^ Data has been suppressed to protect patient privacy.

Page 12 of 14

60.7

46.3 48.0

64.0

-

10

20

30

40

50

60

70

FY 12-13(n = 143)

FY 13-14(n = 167)

FY 14-15(n = 176)

FY 15-16(n = 132)

Adult Residential Treatment Services Days Per Unique Beneficiary

By Service Fiscal Year

17.014.0

50.5

3.8

-

10

20

30

40

50

60

FY 12-13(n = ^)

FY 13-14(n = 127)

FY 14-15(n = ^)

FY 15-16(n = ^)

Psychiatric Health Facility Days Per Unique BeneficiaryBy Service Fiscal Year

24

17

32

21

-

5

10

15

20

25

30

35

FY 12-13(n = ^)

FY 13-14(n = ^)

FY 14-15(n = 14)

FY 15-16(n = ^)

Hospital Inpatient Admin Days Per Unique BeneficiaryBy Service Fiscal Year

12

1011 11

-

2

4

6

8

10

12

14

FY 12-13(n = 126)

FY 13-14(n = 84)

FY 14-15(n = 150)

FY 15-16(n = 198)

Fee for Service Inpatient Days Per Unique BeneficiaryBy Service Fiscal Year

15.9

12.6

16.4

22.3

-

5

10

15

20

25

FY 12-13(n = 139)

FY 13-14(n = 175)

FY 14-15(n = 176)

FY 15-16(n = 129)

Crisis Residential Treatment Services Days Per Unique Beneficiary

By Service Fiscal Year

Page 13: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Snapshot Report: Unique Count of Adults Receiving SMHS

Arriving, Exiting, and with Service Continuance by Fiscal Year Santa Cruz County as of August, 2017

Service

Fiscal Year

Arrivals

Count Arrivals %

Service

Continuance

(>= 2 YR)

Count

Service

Continuance

(>= 2 YR) %

Service

Continuance

(<2 YR) Count

Service

Continuance

(< 2 YR) %

Exiting

Count Exiting %

Arriving &

Exiting

Count

Arriving &

Exiting %

Service

Continuance

(>= 2 YR) &

Exiting Count

Service

Continuance

(>= 2 YR) and

Exiting %

Total

Count Total %

FY 12-13 133 12.4% 345 32.2% 96 8.9% 107 10.0% 365 34.0% 27 2.5% 1,073 100%

FY 13-14 188 13.9% 342 25.3% 95 7.0% 107 7.9% 575 42.6% 43 3.2% 1,350 100%

FY 14-15 169 9.6% 345 19.6% 113 6.4% 143 8.1% 944 53.7% 45 2.6% 1,759 100%

FY 15-16 156 8.9% 326 18.5% 67 3.8% 180 10.2% 971 55.1% 62 3.5% 1,762 100%

Category

Arrivals

Exiting

Service Continuance

Arriving & Exiting

Service Continuance &

Exiting

Description (Please refer to the Measures Catalog for more detailed descriptions on all Performance Outcomes System measures.)

Adults that did not receive any SMHS within 3 months of their first date of service in the Fiscal Year.

Adults receiving continuous services with no breaks in service greater than 90 days for a period of at least 2 years (>= 2 YR) or a period of 1 to 2 years (< 2 YR).

Adults that did not receive any SMHS within 3 months after their last date of service in the Fiscal Year.

A distinct category in which Adults met both the criteria for Arrivals and Exiting above for the fiscal year.

A distinct category in which Adults had at least 2 years of Service Continuance going into the Fiscal Year and then Exited within the same Fiscal Year.

12%

32%

9%10%

34%

3%

Fiscal Year 12-13 Arrivals, Service Continuance, &

Exits Distribution

14%

25%

7%8%

43%

3%

Fiscal Year 13-14 Arrivals, Service Continuance, &

Exits Distribution

10%

20%

6%

8%

54%

3%

Fiscal Year 14-15 Arrivals, Service Continuance, &

Exits Distribution

9%

19%

4%

10%

55%

4%

Fiscal Year 15-16 Arrivals, Service Continuance, &

Exits Distribution

Arrivals

Service Continuance(>= 2 YR)

Service Continuance(< 2 YR)

Exiting

Arriving & Exiting

Service Continuance (>= 2 YR) & Exiting

Page 13 of 14

Page 14: Performance Outcomes Adult Specialty Mental Health ... Outcomes... · Performance Outcomes Adult Specialty Mental Health Services Report Report Date August, 2017 Background ... Documents

Time to Step Down Report: Adults Stepping Down in SMHS Services Post Inpatient Discharge* Santa Cruz County as of August, 2017

Service FY

Count of Inpatient

Discharges with Step

Down within 7 Days

of Discharge

Percentage of

Inpatient

Discharges with

Step Down within

7 Days of

Discharge

Count of Inpatient

Discharges with

Step Down

Between 8 and 30

Days

Percentage of

Inpatient

Discharges with

Step Down

Between 8 and 30

Days

Count of Inpatient

Discharges with a

Step Down > 30

Days from

Discharge

Percentage of

Inpatient

Discharges with a

Step Down > 30

Days from

Discharge

Count of Inpatient

Discharges with

No Step Down*

Percentage of

Inpatient

Discharges with

No Step Down*

Minimum Number

of Days between

Discharge and

Step Down

Maximum

Number of Days

between

Discharge and

Step Down

Mean Time to

Next Contact Post

Inpatient

Discharge

(Days)

Median Time to

Next Contact Post

Inpatient

Discharge

(Days)

FY 12-13 167 88.8% ^ ^ ^ ^ ^ ^ 0 303 8.3 0

FY 13-14 92 82.9% ^ ^ 13 11.7% ^ ^ 0 335 16.1 0

FY 14-15 148 57.1% 34 13.1% 51 19.7% 26 10.0% 0 364 36.9 2

FY 14-15 145 52.2% 30 10.8% 43 15.5% 60 21.6% 0 322 28.9 4

^ Data has been suppressed to protect patient privacy.

* No Step Down is defined as no Medi-Cal eligible service was claimed through Short-Doyle/Medi-Cal after a claimed inpatient service was billed with a discharge date. This category may include data currently unavailable to DHCS, such as beneficiaries that

were moved to a community-based program or beneficiaries that were incarcerated.

0 0

2

4

0

1

2

3

4

5

FY 12-13 FY 13-14 FY 14-15 FY 14-15

Median Time Between Inpatient Discharge and Step Down Service in Days

8.3

16.1

36.9

28.9

0

5

10

15

20

25

30

35

40

FY 12-13 FY 13-14 FY 14-15 FY 14-15

Mean Time Between Inpatient Discharge and Step Down Service in Days

88.8% 82.9%57.1% 52.2%

^^

13.1%10.8%

^ 11.7%19.7%

15.5%

^ ^ 10.0%21.6%

0%

20%

40%

60%

80%

100%

FY 12-13( 121 Unique Beneficiaries with 188 Total Inpatient Discharges )

FY 13-14( 87 Unique Beneficiaries with

111 Total Inpatient Discharges )

FY 14-15( 161 Unique Beneficiaries with 259 Total Inpatient Discharges )

FY 15-16( 168 Unique Beneficiaries with 278 Total Inpatient Discharges )

Percentage of Discharges by Time Between Inpatient Discharge and Step Down Service

Within 7 Days Within 8 - 30 Days 31 Days + No Step Down

CHARTS NOT PRODUCED DUE TO SMALL CELL SIZES.

Page 14 of 14