MC One 1415 | Dream. Dare. Believe.

PERFORMANCE MANAGEMENT

MC One 1415 | Dream. Dare. Believe.

OBJECTIVES

1. Understand performance management and how it can drive results

2. Understand how to implement an effective performance management system in your LC

MC One 1415 | Dream. Dare. Believe.

“Many businesses, even those with well-made plans, fail to

implement their strategy. Their problem lies in ineffectively

managing their employees once their plan is in place.”

– Erica Olsen

MC One 1415 | Dream. Dare. Believe.

PERFORMANCE MANAGEMENT IS:

MC One 1415 | Dream. Dare. Believe.

The activities of ensuring effective and efficient

work.

PERFORMANCE MANAGEMENT IS:

MC One 1415 | Dream. Dare. Believe.

WTF Graph

2009 - 2010 2010 - 2011 2011 - 2012 2012 - 20130

53

105

158

210

263

Members

MC One 1415 | Dream. Dare. Believe.

The activities of ensuring effective and efficient

work.

PERFORMANCE MANAGEMENT IS:

MC One 1415 | Dream. Dare. Believe.

LC Visio

nLC Goals

Functional Goals

Team Goals

KPIs

Actions

MC One 1415 | Dream. Dare. Believe.

KEY COMPONENTS

Goal Setting

Tracking, evaluating

and managing

performance

Recognising and

Rewarding

MC One 1415 | Dream. Dare. Believe.

BUT… HOW DO WE DO IT?

Daily Performanc

e Manageme

nt

Periodic Evaluati

on

Formal Skills

Tracking

MC One 1415 | Dream. Dare. Believe.

DAILY PERFORMANCE MANAGEMENT

Delegation

Tracking

Motivation

MC One 1415 | Dream. Dare. Believe.

HOW IT LINKS TO CULTURE