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October, 2017
Corporate Responsibility (BMV: Walmex)
2
This presentation is property of Wal-Mart de México de S.A.B. de C.V. and is intended for the use of the company’s shareholders and the investment community. It should not be reproduced in any way.
This presentation may contain certain references concerning Wal-Mart de México S.A.B. de C.V’s future performance that should be considered as good faith estimates made by the Company.
These references only reflect management expectations and are based upon currently available data. Actual results are always subject to future events, risks and uncertainties, which could materially impact the Company’s actual performance.
3
Índice
Our Strategy 4
CR Evolution 7
Environment 12
Social 17
Corporate Governance 26
Recognitions 31
References 35
4
Our Strategy
5
CR Strategy | Pillars
Creating opportunities for our associates and
suppliers
Commitment with our community and
clients
Best Practices in Corporate
Governance
Environmental sustainability in our
operations and supply chain
Corporate Responsibility for Walmex is acting with integrity according to our core values in our everyday operations and in our different environmental, social and corporate “ESG” actions that generate value to our stakeholders.
6
Corporate Responsibility | Vision
SHARED VALUE
Community
Customer Shareholders
Associates Environment
for all our stakeholders
7
CR Evolution at Walmex
8
CR Evolution at Walmex
1st Report elaborated with self declared GRI G3 “C” guidelines
Sustainable Strategy created
Corporate Social Responsibility Award
granted by Cemefi
1st Corporate Responsibility Report
2000
2003
2004
2006
2009
1st Materiality Study MX and Central America
Matriz de materialidad
Impacto en la estrategia
Rel
evan
cia
de g
rupo
s de
inte
rés
+-
+
-
Fundación Walmart de México, A.C. founded
9
CR Evolution at Walmex
1er Report with external verification
1st Integrated Report
First year included in Sustainability Index of
Mexican Stock Exchange
2010
2011
2014
2016
2017
2nd Materiality Study MX-CAM Walmart México acquires
100% of Walmart Centroamérica
GRI G4, “Exhaustive” Materiality Disclosures
Included in FTSE4Good Emerging Index
10
Constant and continuous growth
624
869
400450500550600650700750800850900
2012 2016
Donations channeled to communities
(Mx$ Millions)
980 1,117
0
200
400
600
800
1,000
1,200
2012 2016
Investment in sustainable initiatives (Mx$ Millions)
11
Materiality
100
0
50
Relev
ance
50 100 Maturity
Material Strategies Important Waste Human Rights
Energy Dialogue with stakeholders
Supply Chain Development Biodiversity
Water Commitment with local communities
Associate Development Ethics and compliance/ anticorruption
Employment and Work Conditions
Occupational health and safety
Corporate Governance Crisis and risk management
Diversity and equal opportunities Non-Material
Emissions Climate Change
Supply chain assessment Customer Privacy
Customer service and protection
12
Environment
13
Running our business in a more sustainable way
Generate zero wastes
Offer our customers sustainable products
100% energy use from renewable sources
10 years of achievements Reduce the environmental impact of our operations
2025 objectives
14
Consumption intensity per m2
32.6 31.8 32.7 31.8
38.1
20.025.030.035.040.0
2008 2010 2012 2014 2016
GEI Emissions (tons CO2 eq / thousand m2)
Energy (kWh / m2)
Waste generation (kg / m2)
243 226
200 166
137
100150200250300
2008 2010 2012 2014 2016
243
226 235
221 227
200210220230240250
2008 2010 2012 2014 2016
Water (l / m2)
1,048
948 1,000
840
901
800
900
1,000
1,100
2008 2010 2012 2014 2016
15
Progress in sustainability
01
07
04
03
05
72% of our stores in Mexico supplied with renewable energy
02
06
14% reduction In carbon emission in absolute terms despite the doubling in size of the sales floor
11% drop in energy intensity by m2 of construction
3 billion pesos economic value of our initiatives
16% reduction in our water use per m2 of construction
2 million tons of waste are no longer sent to sanitary landfills or disposal sites
73% of wastes generated are either recycled or reused
16
Initiatives to reduce our environmental print
Emissions Wastes Energy
• Risks and opportunities detection due to climate change
• Development of energy-efficiency projects
• We are the only self-service company in Mexico member of the supply chain Carbon Disclosure Project
Strategy for Organic Wastes
• Reduction of organic wastes
• Donations of food produts for human consumption
• Cattle feed to be used as animal feed
• Composting with food waste not suitable for consumption
• Sanitary landfill as last resource
• Leading retailer in use of renewable energy
• 5 wind farms and 2 hydroelectric plants
• Implementation of technological initiatives secondary measurement installed for electricity use in refrigeration, lighting, and air conditioning
Water
• Develop plans to reduce consumption
• Campaigns to detect and repair leaks
• Expand our Program for Wastewater Treatment Plants
• Water stress analysis
17
Social
18
Our social approach has 3 areas
Suppliers Associates Community
19
Our Associates
Integrity, respect for the individual, customer service, and pursuit of excellence
Our Values
Designed according to the functions of staff and operations associates of every level
Development Programs
110.2 million pesos invested 2.6 million hours
Training
192,434 in Mexico 36,420 in Central America
228,854 associates
33% women Executives
49% women 27,012 promotions
20
Diversity and Inclusion
DIVERSITY AND INCLUSION Key factor in the growth of our company. We bet on talent. Our differences make us unique.
POLICY ON EQUALITY AND INCLUSION
Meant to ensure equal opportunities and non-discrimination.
CONSEJO CONSULTIVO DE DIVERSIDAD E INCLUSIÓN
Team of leaders in charge of promoting strategies and initiatives that will identify, develop, and foster in the company diverse talent generating an inclusive environment.
TALENT
We are a labor force rich in experiences, capabilities, and results and we demonstrate it by continuously generating actions that promote equal opportunities.
TRAINING
In 2016, we trained 17,003 associates in Diversity and Inclusion.
CERTIFICATION
We received the certification with Mexican Law on Labor Equality and Non-Discrimination by the Secretary of Labor.
21
Focused on our associates’ wellbeing
Health and Safety - Safety is our maximum priority - Zero accidents is our goals - 390,417 training sessions for
associates - 10% of our total headcount
participates in safety brigades
Work-life Balance - Healthy, collaborative, and flexible
workplace - 849 education, services, and
education agreements - 7,754 quality-of-life transfers - Programs of financial, psychological,
and legal advisory for our associates and their families
Labor Standards - Work environment with trust and
respect for human dignity - Open communication - Higher wages than established by law - Freedom of association - Zero tolerance for child and/or forced
labor - Non discrimination
22
Our suppliers
To December 31, 2016
Suppliers 22,597 Merchandise purchased in Mexico 93% Merchandise purchased in Central America 93% Small suppliers developed 17,629 SME Suppliers in Mexico 87%
Suppliers Development Our development platforms are
designed according to the nature of the suppliers so as to equip them with the know-how and experience needed
to become suppliers, to achieve permanence and sustainable growth
with us, and to increase their capacity to grow into other markets.
23
Responsible Sourcing
Objective: ensure that suppliers have responsible practices
Responsible Sourcing Audits are not announced and conducted by third parties. Frequency is based on previous findings
Suppliers Standards outlines minimum operating standards expected of our suppliers as it pertains to ethical treatment, occupational safety, environmental
responsibility, among others
We provide resources and training to our associates and suppliers
100% of vendor agreements contain Standards for Suppliers
1,173 environmental, social, and safety audits to our suppliers
24
Our strategy is aligned with our business, this year we financed projects to improve the development of small suppliers and food security
869 million pesos channeled
1.5 million beneficiaries
196 NGOs supported
25
Our Community Programs
Small Suppliers 17,629 small suppliers developed 50 million pesos in sales in Mexico
Valuable Neighbor 2,465 volunteer activities 113,411 voluntary participations
Food Security 894,671 beneficiaries 70% of children helped reached normal nutrition levels
Support during natural disasters 13,405 beneficiaries in Mexico 278 associates benefited
26
Corporate Governance
27
Corporate Governance Our company is built on the foundations of integrity and the highest standards of ethics, and we always
guarantee strict adherence to the legislation in all the countries where we operate.
Board of Directors
Member since
Enrique Ostalé 2013 Adolfo Cerezo * 2012 Ernesto Cervera * 2014 Lori Flees 2016 Guilherme Loureiro 2016 Rafael Matute * 1998 Richard Mayfield 2015 Anne Myong 2016 Roberto Newell * 2014 Gisel Ruiz 2016 Blanca Treviño * 2006
Name
Independent Directors
36%
45%
Women
*Independent
28
Establishing long-term vision and strategic priorities that are based on what is best for our customers, our business, and society in general.
Analyzing risks and internally identifying opportunities that arise so as to improve our performance.
Supporting the consolidation of structural changes, and establishing action plans, indicators, policies, and procedures.
Leading the Company towards national and international trends aimed at maintaining our leadership position.
Primary Responsibilities
The CEO presides over the Committee, whose members include the Vice Presidents for each of the areas of the Company. Their involvement is fundamental to strengthening Corporate Responsibility and to ensuring our commitment to
always doing the right thing in social, environmental, and governance issues.
Corporate Responsibility Committee
29
Statement of Ethics
Alcohol and drug-free workplace
Conflicts of interest
Proper use of company assets
Anticorruption
Discrimination and harassment prevention
Financial Investments
Fair trade and fair dealings
Protecting personal and business information
Anti-money Laundering Policy
Wages and Schedules
Gift and entertainment policy
Financial integrity
Restricted trade practices
Environmental responsibility
MAI
N T
OPI
CS
We trained our operations and staff associates, covering 85% and 90% respectively
Retaliation against associates who raise
concerns against misconduct will not be
tolerated.
INTERNAL COMMUNICATION MECHANISMS
-Open Door Communication Process.
-Global Ethics Helpline, available to associates 24 hours a day, seven days a
week. Staffed by an organization not affiliated to
Walmart.
30
Compliance Program
Anticorruption
Antitrust
International Trade
Licenses and permits
Environment
Anti-money Laundering
Privacy
Consumer Protection
Responsible Sourcing
Health and well-being
Health and safety
Food Safety
Product Safety
Work and Employment
14 A
REA
S
Committed with the highest ethical standards and to the
strict adherence to the legislation in force in all the countries where we operate.
Ongoing training to our associates, third-party
intermediaries and commercial partners, as well as the
incorporation of compliance indicators for top management- with impact in their performance
evaluation In 2016, anticorruption trained over 38,800 associates and over 1,200 suppliers.
31
Recognitions
32
Awards
Corporate Social Responsibility
granted by Cemefi for the 17th consecutive
year
Member of the Sustainability Index
for the Mexican Stock Exchange for the 6th
consecutive year
Member of FTSE4GoodEmerging Index for the 1st year
33
Sustainable companies growing above the market 20
12
2013
2014
2015
2016
2017
*
Comparison of IPC vs Sustainable IPC (Base: End 2011 = 100)
IPCSustainable IPC 152.0
134.5
*At the end of 1S17 Source: Bloomberg
34
Walmex member of the Sustainable IPC for the 5th consecutive year
8
5
4
4
4
3
2
30 Issuers
Consumer Staples
Finance
Consumer Discretionary
Industrial
Materials
Health, Construction, Energy
Telecommunications
Source: Bloomberg
35
References
36
Walmex References
Investor Relations: www.walmex.mx
Corporate: www.walmartmexicoycam.com.mx
Sales:
www.superama.com.mx www.walmart.com.mx www.sams.com.mx