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4
STL A2
ATL IRV
MKE
5PRETTY SWEET
OFFICE
LOCATIONS
200+OF THE MOST TALENTED
DIGITAL CARTOGRAPHERS, DESIGN PROS,
BRAND SHAPERS, DIGITAL MARKETERS,
DATA SCIENTISTS AND CREATIVE CODERS
35YEARS OF
END-TO-END, EVOLUTIONARY
EXPERIENCE
IS…
5
BOUTIQUES Can be great at delivering creative point solutions but are often unable to scale across the complexity of your business.
DIGITAL AGENCIES Can be great at articulating digital experience but are often unable to deliver on the vision once it cuts deeper into the enterprise.
CONSULTANCIES Can be great at strategic vision but a large, institutional mindset is often unable to craft nimble, differentiated solutions.
HOW WE’RE DIFFERENT
BROADER. DEEPER. BOLDER.BOUTIQUE
CONSULTANCY
DIGITAL AGENCY
If the fusing of powerful technology consulting with insightful Agency strategy and creativity is a new convention, we’ve already broken it. How? Because to us, “End-to-End” is the price of entry for executional delivery. Our full-service offering is designed to modulate to tackle your ever-changing, ever-increasing business challenges by making sure the executional means never fail the strategic vision. these things are not mutually exclusive — we see them as one. For proof of this conviction, look no further than our six core disciplines poised to solve your digital transformation and CX challenges.
OUR CAPABILITIES
END-TO-END IS JUST THE BEGINNING.
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Your brand is made of moments. Good and bad, day in, day out. Where the sum of every customer interaction shapes your brand and can decide the fate of your business. Now more than ever, CMOs and CIOs share a mutual conviction that customer experience IS the brand. What a brand does and how it does it must have parity with what it says. For many, this alliance marks the beginning of the digital transformation of their business. Perficient Digital is the ideal partner to amplify your shared vision and help lead your partnership. Yet another reason “End-To-End is Just the Beginning.”
OUR PRACTICES
DEPTH, DARING, DELIVERY.
EXPERIENCEDESIGN
CONTENTSTUDIO
DIGITAL STRATEGY & PLANNING
DIGITAL EXPERIENCE PLATFORMS
DIGITAL MARKETING & ANALYTICS
MOBILE & EMERGING
TECH
CX INNOVATION
DIGITAL TRANSFORMATION
BUSINESS OPTIMIZATION
Consumer Research
Competitive/Industry Analysis
CXIQ Assessment
Customer Journey Mapping
Customer Experience Strategy
Business Case
DIGITAL STRATEGY PLANNING
Guiding choices, inspiring opportunities, fueling the experience, delighting your customers. It takes clarity. But an increasingly noisy, complex business environment often clouds the vision of us marketers. Our “proprietary” strategy process is simple: ask “what and why?” The more we do that, the more our thinking, plans and recommendations will be grounded in that elusive happy place between what the business needs and what your customer wants.
THAT ELUSIVE HAPPY PLACE
THE OVERLAP BETWEEN BUSINESS NEEDS AND CUSTOMER WANTS.
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+Digital Strategy + Roadmap
Brand Strategy
UX Strategy
Content Strategy
Digital Marketing Strategy
Commerce Strategy
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Customer + Market Research
Customer Journey Mapping
Taxonomy + Site Map Design
Persona Research + Development
Visual Design
Brand ID + Development
EXPERIENCE DESIGN
Every element on any screen tells a story and has as much communication power as your brand’s best ad. Our team of UI designers and UX architects, writers and art directors aren’t just performing tasks in a project plan. They’re fierce protectors of brands and champions of technology who collaborate to craft some of the most well-orchestrated stories in the industry. And it’s not just a creative playground. With our deeply integrated technology roots, feasibility, fit and finish are never afterthoughts. We are UX and design creatives, doing the hustle at the speed of culture.
THE SPEED OF CULTURE
UX AND CREATIVE DOING THE HUSTLE AT THE SPEED OF CULTURE.
Style Guides
UX Architecture
Prototyping + Wireframes
Responsive Design
Video Production
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Content Creation
Copywriting
Content Strategy
Competitive Content Analysis
CONTENT STUDIO
A well told story, in the right place, at the right time. We all know that’s the goal. But to make that happen, we must believe that content may be king, but context rules. And we have to be creatively nimble. Which deftly describes our Content Studio. From well-crafted website copy to serialized video content purpose built for social media, we can efficiently “program your brand” to become masters of multi-screen storytelling. Your audience is waiting.
YOUR AUDIENCE IS WAITING
WHEN YOU THINK OF YOUR BRAND AS A PUBLISHER, IT CHANGES EVERYTHING.
Content Workflow Mapping
Editorial Style Guides
Site Content Inventory
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Digital Marketing Strategy
Organic and Paid Search
Display Advertising + Media Planning
Social Marketing
Conversion Optimization
DIGITAL MARKETING ANALYTICS
There are no perfect answers. Which is exactly why this team lives and breathes in the overlap between art and science, qualitative and quantitative, black and white. It’s why our campaign strategies work. From one-off optimizations, to acquisition and retention, we measure confidently and optimize obsessively. We open the aperture of possibility with a blend of data smart recommendations and veteran intuition, all intelligently informed by your customer’s desires. When, how, where and with whom will you fulfill those desires? We can’t wait to tell you.
WE CAN’T WAIT TO TELL YOU
QUALITATIVELY CURIOUS. QUANTITATIVELY DRIVEN.
Email Marketing
Marketing Operations
Marketing Automation
Lead Management
Campaign Management
ROMI Reporting
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Mobility
Experiential
MOBILE EMERGING TECHNOLOGY
Screens, spaces and places, oh my! If “End-to-End is Just the Beginning,” so too is the massive proliferation of devices and screens. This ongoing, explosive growth of mobile has not only become ubiquitous, it’s quickly paving the way to ambient networks and service systems where environments, textiles, devices and people are connected. Everywhere. Yes, mind boggling. But our expertise in mobile and emerging technologies like AR, VR and IoT, uniquely positions us to ready you for what’s now and what’s next. We can lean as far forward as you want to lean, and we catch you every time. But first, let’s talk about that app idea you have.
LET’S TALK ABOUT THAT APP IDEA YOU HAVE
WHO’S READY FOR THE TECHNOLOGY “TRUST FALL?”
IoT
POC and Prototype
+
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Front-End Development
Ecommerce Platform
Integration
Back-End Development
3rd-Party Extensions
Custom Coding
DIGITAL EXPERIENCE PLATFORMS
Digital transformation is about building a foundation of enablement — the stuff that makes your foray into CX greatness not only achievable, but seamless and efficient. Our expertise and partnerships with nearly every technology platform imaginable ensures that our execution never fails the vision. From data management to eCommerce, from CRM systems to powerful CMS – we build beautiful. When it comes to technology firepower, we’ll always have more than you could ever use.
TECHNOLOGY FIREPOWER
LIKE SHOWING UP TO A FISTFIGHT WITH A SUPERHERO.
Performance Optimization
Code Review + Audit
Post Launch Support
Quality Assurance Testing
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Account + Revenue Planning
Voice of the Client + Voice of the Agency
Defining Client Objectives + Expectations
Delivery Team Alignment with Account Needs
Account Health
ACCOUNT SERVICES
We communicate your needs to the agency teams, and sell and support the agency POV back to the you. We understand your business and how to bring the services of the agency to you. Our account services team coordinates the efforts across the groups to ensure we are delivering tremendous value and expertise to you and the relationship.
PUTTING YOU FIRST
WE MAKE YOUR NEEDS OUR NUMBER ONE PRIORITY.
Our overall approach can adapt to every clients new opportunity by being flexible and collaborative.
WORK THAT WORKS
A PROVEN PROCESS
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AWARENESS EXPERIENCE EXECUTION
LISTEN THINK PLAN DESIGN DEVELOP MARKET
DISCOVER + MAP CONCEPT + ARCHITECT ITERATE + PRODUCE LAUNCH + EVOLVE
DEFINE SPRINTS DESIGN + BUILD SPRINTS MAINTAIN, OPTIMIZE, MARKET