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People Making Technology Work™
EMS Information Management and
Billing Services
Presented by
Keely Ritchie-Boland
HTM 304
March 8, 2006
P e o p l e M a k i n g T e c h n o l o g y W o r k
TM
People Making Technology Work™
Affiliated Computer Services, Inc. (ACS)
$5 billion leader in Business Process Outsourcing and IT Solutions
Fortune 500 Company
58,000 employees worldwide
$2.4 billion in state and local government business
People Making Technology Work™
Information Technology
Hardware Hammerhead Xtreme™
– Rugged and reliable tablet computer
– Ideal for the many conditions mobile workers face daily in the field
Software ACS FIREHOUSE
– Easy capture and transfer of data
People Making Technology Work™
How does it Work?
Patient’s driver’s license is swiped to access their personal information
The device automatically prompts emergency services personal to provide all required patient data Medical data Billing data
Patient care report (PCR) is automatically produced
People Making Technology Work™
How does it Work?
The PCR is then sent over high-speed cellular telephone circuits to three different locations Emergency medical service (EMS) provider’s
data warehouse Hospital ACS Billing and Collection
People Making Technology Work™
Key Features
EMS personal can easily access potentially life saving information using this information technology
Key Features– Electronically captures information– Transfers data– Easy Access to Field Protocols– Pharmacology Look Up Tables– Language Translation Tool
People Making Technology Work™
ACS EMS/Fire System Architecture
802,11b
Field UnitHammerhead (XRT) withACS’ EMTablet Software
MDC UnitMobile Client Software
Ambulance
Hospital
Patient Care Report Access
Paramedic Local Hospital PrintingHospital Staff Access via Secure Website
Pre Arrival Email/Pager notification of Critical Care Patient Information
Network
SD
SD
SD
ESC
DLT
PROLIANT 8000
Data Warehouse
ACS Billing and Collection
ACS Database Server
ACS
Fire Department EMS System Diagram
MDC Unit running Mobile Client Software interfaces to FD’s CAD. Mobile Client Software interfaces to EMTablet via bi-
directional API.
Network
RNC
FD CAD
CADMessage
Switch
PDASD
HEWLETTPACKARD
SD
HEWLETTPACKARD
SD
`
ACS offers an RMS Solution:Firehouse Software 6.0+
People Making Technology Work™
Valuable Applications of Information Technology
Valuable Applications of the
Information Technology
Saves Money Saves Time
Saves Lives
People Making Technology Work™
Limitations of Information Technology
Technology improves frequently Always a bigger and better
Rely on existing infrastructure for data transfer Data is transferred over existing wireless
networks Hard Drive is weakest part of technology
Hard drive holds just what is necessary for computer to operate
PCR’s are stored on flash drive
People Making Technology Work™
Limitations of Technology
Very expensive $10,000 per ambulance Technology is meant for large municipalities Information technology is leased not bought
People Making Technology Work™
Questions?