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PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING The Environment of Practice: The Environment of Practice: Working in the Acute Care Working in the Acute Care Setting Setting Presented by Presented by Wendy Farrar, BA, NCTMB Wendy Farrar, BA, NCTMB Mollie O’Brien, MA, NCTMB Mollie O’Brien, MA, NCTMB Jeremy Miller, BS, LMT, NCTMB Jeremy Miller, BS, LMT, NCTMB

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING The Environment of Practice: Working in the Acute Care Setting Presented by Wendy Farrar, BA, NCTMB Mollie

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PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

The Environment of Practice:The Environment of Practice:Working in the Acute Care SettingWorking in the Acute Care Setting

Presented byPresented byWendy Farrar, BA, NCTMBWendy Farrar, BA, NCTMB

Mollie O’Brien, MA, NCTMBMollie O’Brien, MA, NCTMBJeremy Miller, BS, LMT, NCTMBJeremy Miller, BS, LMT, NCTMB

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

•Clinical CareClinical Care

•EducationEducation

•ResearchResearch

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Direct/Indirect Patient CareDirect/Indirect Patient Care

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Morning RoundsMorning Rounds

• BlessingBlessing

• Patient Care CoordinationPatient Care Coordination

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Patient Care CoordinationPatient Care Coordination

• Prioritize & assign ongoing Prioritize & assign ongoing patientspatients

• Triage new referralsTriage new referrals

• StaffingStaffing

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Referral CriteriaReferral Criteria

• PainPain• AnxietyAnxiety• NauseaNausea• ConstipationConstipation• Difficulty sleepingDifficulty sleeping• Maintaining/prolonging Maintaining/prolonging

pregnancypregnancy• Coping with changes in health Coping with changes in health

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Holistic Patient AssessmentHolistic Patient Assessment

• DiagnosesDiagnoses• Level of acuity & alertnessLevel of acuity & alertness• PrecautionsPrecautions• Medications & lab/imaging Medications & lab/imaging

resultsresults• General health historyGeneral health history• Mental, emotional, social, Mental, emotional, social,

spiritual and psychological spiritual and psychological well-beingwell-being

• Interest/understandingInterest/understanding

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Holistic Patient AssessmentHolistic Patient Assessment

• Chart reviewChart review

• Communication with other Communication with other care providerscare providers

• Patient Patient interaction/observationinteraction/observation

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Making a Treatment PlanMaking a Treatment Plan

• Factors for considerationFactors for consideration

• ConsentConsent

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Holistic Treatment/InterventionHolistic Treatment/Intervention

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Holistic Treatment/InterventionHolistic Treatment/Intervention

• AcupressureAcupressure

• AromatherapyAromatherapy

• Art CareArt Care

• EducationEducation

• Energy workEnergy work

• Guided Guided imageryimagery

• Korean Hand Korean Hand TherapyTherapy

• Reflective Reflective ListeningListening

• Relaxation Relaxation TechniquesTechniques

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Holistic Treatment/InterventionHolistic Treatment/Intervention

• Traditional Asian Medicine: Traditional Asian Medicine: Acupuncture, Acupressure, Shiatsu, Acupuncture, Acupressure, Shiatsu, Tui Na, Qi GongTui Na, Qi Gong

• Therapeutic MassageTherapeutic Massage

• Music TherapyMusic Therapy

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Discharge CriteriaDischarge Criteria

• Goals metGoals met

• No progressNo progress

• No investmentNo investment

• Lack of cognitionLack of cognition

• State of consciousnessState of consciousness

• No interest/refusalNo interest/refusal

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Documentation:Documentation:3 Goals Met By 3 Types3 Goals Met By 3 Types

Types of Types of DocumentationDocumentation

• Electronic Electronic Medical Record Medical Record - Epic/ Excellian- Epic/ Excellian

• Departmental Departmental database - database - Microsoft Microsoft AccessAccess

• Practitioner Practitioner visit sheetsvisit sheets

Goals ofGoals of DocumentatioDocumentatio

nn

• Clinical Clinical

• OperationalOperational

• ResearchResearch

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Documentation: GoalsDocumentation: Goals

• Clinical GoalsClinical Goals– Checking Chart prior to seeing PatientChecking Chart prior to seeing Patient

– Progress Notes (part of Patient’s EMR)Progress Notes (part of Patient’s EMR)

• Operational GoalsOperational Goals– Care CoordinationCare Coordination

– Productivity and StaffingProductivity and Staffing

• Research GoalsResearch Goals– Our results in context of Pt’s entire Our results in context of Pt’s entire

staystay

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Documentation:Documentation:Recording Raw DataRecording Raw Data

• Immediately after session, Immediately after session, flow sheetflow sheet– Time in/Time OutTime in/Time Out– Last session resultsLast session results– Session goalSession goal– Pre/Post ratingsPre/Post ratings– Session resultsSession results– ? Discharge? Discharge

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

When ‘File’ Button is clicked, Raw Data When ‘File’ Button is clicked, Raw Data goes…goes…

Access DatabaseAccess Database Progress noteProgress note

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALINGDocumentation:Documentation:

Practitioner Practitioner Visit SheetsVisit Sheets

Record of Record of treatments, treatments, results, results, Day-to-DayDay-to-DayCare Care CoordinationCoordinationand as a and as a back-up forback-up for‘‘downtime’downtime’

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Practitioner ResiliencePractitioner Resilience

• Self careSelf care• BoundariesBoundaries• Team workTeam work• Self awarenessSelf awareness• Personal growth and Personal growth and

healinghealing• Professional growthProfessional growth

PENNY GEORGE INSTITUTE FOR HEALTH AND HEALING

Indirect Patient CareIndirect Patient Care

• Program development initiativesProgram development initiatives

• Patient safety and compliancePatient safety and compliance

• Professional growth & Professional growth & developmentdevelopment

• EducationEducation

• ResearchResearch

Q&AQ&A

1)1) Write question on the note card in your Write question on the note card in your folder.folder.

2)2) Note category of question at top of card.Note category of question at top of card.

CategoriesCategories– Business OperationsBusiness Operations– Clinical CareClinical Care– EducationEducation– ResearchResearch– Documentation / Ethics / LegalDocumentation / Ethics / Legal– Self Care/ResilienceSelf Care/Resilience

3) Place card in basket.3) Place card in basket.

4) Take a 10 minute break.4) Take a 10 minute break.