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CRARFree Service Charge & Insurance Collections*
penhamexcel enforcement agents
At Penham Excel, we understand that regular and consistent rent payments are critical to cash flow relating to your commercial property portfolio, which is why we have a dedicated Commercial Rent Recovery team to assist you in recovering rent arrears quickly and efficiently whilst still operating within the constraints of the new legislation which came into force on 6th April 2014.
We can now collect your Commercial Rent Arrears, Service Charges and Insurance debts FREE of charge*.
We have teamed up with Chris Grocock, Partner and Head of Debt Recovery and Insolvency at Wilkin Chapman LLP, a leading law firm.
Chris acts for a wide variety of small businesses, larger commercial organisations, local authorities and insolvency practitioners and specialises in debt collection, commercial litigation and insolvency work.
In the 2011 edition of the Legal 500, a leading source of information on the legal services sector, the firm’s debt recovery department is singled out for praise. In particular, Chris is highlighted as being an ‘expert in his field’.
*In a worst case scenario, the only fee that could be incurred if the case was lost would be the Court fee. All other costs including Penham Excel and the Solicitors would be free of charge.
Chris Grocock
Wilkin Chapman LLP
Tel: 01472 262631 (DDI)
Fax: 01472 240098
Email: [email protected]
Service Charge & Insurance Collection
Stage 1.Instruct Penham Excel online or by fax to
collect the Insurance & Service charge debt.
Stage 2.Upon instruction, an automated letter beforelegal action will be issued, providing 7 clear
days for the tenant to respond and make payment. A charge of £75.00 is made to the debtor for the issue of the letter. No fee is
incurred by the client.
Stage 3 (A)Payment is Made
Payment is issued to client via an immediatebank transfer.
Court Fees
Fast Professional Service - That commences immediately upon instruction.
Free of charge collectionsAll charges borne by the tenant.*
Stage 3 (B)Non Payment
Legal case prepared, documents collated, charge added to file of £195.00 for the creation of the documents for Wilkin Chapman LLP to progress.
Stage 4 (A)Legal Action commences through Wilkin Chapman
LLP. High Court Enforcement Officer given the powers of entry by the Ministry Of Justice to collect the
outstanding amount or issue proceedings through Bankruptcy, Winding up or third party debt order.
Stage 4 (B)Payment is Made
Payment is Made
Amount of Debt Court Issue FeeAbove £300 but less than £500 £50Above £500 but less than £1000 £70Above £1000 but less than £1500 £80Above £1500 but less than £3000 £115Above £3000 but less than £5000 £205Above £5000 but less than £15000 £455Above £15000 but less than £50000 £610Above £50000 but less than £100000 £910
Court Fee to instruct High Court Enforcement Officer (“HCEO”) £60HCEO Abortive fee if unable to collect £75*In a worse case scenario, the only fee that could be incurred if the case was
lost would be the Court fee. All other costs including Penham Excel and the Solicitors would be free of charge.
Commercial Rent Collection
FREE collection Used for seizing goods. Usual result is that tenant makes payment to prevent goods being
removed and sold. (No court action necessary).
Instruct Penham Excel, Certificated Enforcement Agents online or by fax. Statutory £75.00 compliance charge is added to the debtors account.
Stage 1:Notice/Compliance
Penham Excel issue the Statutory Compliance Letter giving the tenant
seven clear days to pay or enter into a satisfactory payment plan
Stage 2:Enforcement
No contact from tenant, action moves to Stage Two Enforcement.
Enforcement Officer attends premises to take control of goods. Statutory
charge of £235.00 plus 7.5% of any Debt amount over £1,500.00
Stage 3:Sale
Tenant cannot / will not pay or instalment plan is
broken. Landlord has option to escalate to
Stage Three Enforcement Removal and Sale. Statutory charge of
£110.00 Plus 7.5% of any debt amount over
£1,500.00
Tenant pays in full within compliance period,
monies remitted to client same day
Tenant enters into a payment plan instalments are remitted to client on day of receipt on a Pro
Rata basis
Tenant pays officer in full, monies remitted to client
same day
Tenant enters into a payment plan instalments are remitted to client on day of receipt on a Pro
Rata basis.
Goods sold at auction.Tenant pays in full to
redeem goods prior to auction.
Stage 3:Sale
Tenant cannot / will not pay or instalment plan is broken. Landlord has option to escalate to Stage Three Enforcement
Removal and Sale. Statutory charge of £110.00 Plus 7.5% of any debt amount
over £1,500.00
Why choose Penham?With a proven 14 years experience specialising in the collection of Commercial Rent Service Charge and Insurance you can be guaranteed of a professional , friendly and prompt service in the collection of your arrears.
Understanding that arrears have to be collected with a firm but fair approach and always keeping in mind that crucial Landlord / Property Management and Tenant relationship.
Providing a Nationwide service - With a fully employed team of Enforcement Agents working each and every day throughout England and Wales we can promise a genuine Nationwide service.
Specialist advisers that can talk you through any questions you may have on the New Tribunal Courts and Enforcement Act and associated regulations. We are always here to help and if required will attend your offices to talk through all you need to know about the Act and Regulations all completely Free of Charge.
Looking ahead - We recognised that with the new regulations, Landlords and Property Management Companies could find it difficult to collect outstanding Service Charge & Insurance debts, so by working with Wilkin Chapman LLP we can collect these for you.
How Do you instruct Penham?
Go to www.penhamexcel.co.uk and complete the Instruction to collect Service Charge / Insurance form. (This can be sent electronically via our web site).
What Happens Next?
A Pre-Legal Letter will be issued to the tenant requesting payment. If being instructed to collect the rent at the same time this can accompany the letter of Compliance for the rent arrears. If payment is received at this stage it is remitted same day from our clients account to any account of your choice.
What happens if no payment is made for the Insurance / Service charge?
Our team in the Commercial Rent Arrears department will put together a legal pack complete with all the documents relating to the initial instruction. They will liaise with Wilkin Chapman LLP ready for Court action.
What are the charges to the Landlord / Property management company for the legal action?
Simply Nothing, all charges are born by the tenant which includes the Letter before Legal action, the combining of the documents fee and the Wilkin Champan’s charges for the action taken. The only charge that would be made in an unsuccessful case would be the court fee as this is a disbursement payable by ourselves to the courts; all other charges would be simply dismissed.
How Successful is the court action?
Very, we do not just stop with a Court Judgment, any debt value over £600 is transfered by ourselves to the High Court. We can then look to enforce the debt as High Court Enforcement Officers.
What other action can take place if needed at this stage?
Bankruptcy (Against an individual not a Ltd Company and with this no judgment is required before action commences)
Winding Up (Used against companies and again with this no judgment is required before action commences)
Any other Questions?????
Please Call our team on 01785 221097 We are here to help!!!
“We promote an impressive collection rate of over 95% for Commercial Rent Arrears”
Ashley House, Siemens Road, Stafford ST17 4DT. Tel: 0844 871 0217
Email: [email protected]: www.penhamexcel.co.uk
Chris Grocock Wilkin Chapman LLP
Tel: 01472 262631 (DDI) Fax: 01472 240098
Email: [email protected]
Contact us here:
penhamexcel enforcement agents
