Pengantar kebijakan kesehatan - S A Partners...Even though it isn’t technically in her job description, Mrs. Nobel excels at helping juniors prepare application for college. She

Servant Leadership

Mick Moreton

8 April, 2020© S A Partners

Question!

► Is everyone familiar with Servant Leadership – yes/no


This is my view of Servant

Leadership and how we at

Sapartners support that thinking


Servant Leadership

The world is in desperate need of a different leadership role model.

We all have seen the negative impact of self- serving leaders in every sector of

our society. Why is that?

Because these leaders have been conditioned to think of leadership only in

terms of power and control.

We think there is a better choice: to lead at a higher

level. When people lead at a higher level, they make the

world a better place because in addition to results and

relationships, their goals are focused on the greater

good. This requires a special kind of leader: a servant

leader.


Description

Servant Leadership seems to be an inconsistent approach to leadership that runs counter to common sense.

Our everyday images of leadership do not coincide with leaders being servant.

Although Servant Leadership seems contradictory and challenges our traditional beliefs about leadership.

It is an approach that offers a unique perspective


What is a Servant Leader role

1. Serve and support the future

2. Engage and develop others

3. Reflect continuously

4. Value results and relationships

5. Embody values


What kind of leaders we see

► Title leader (leader first)

• Follow me, me, me, me

• Can lose touch with people

• More likely to fail in relationships

• Blames others for failure

• Low Emotional intelligence

► Servant Leader (wants to serve)

• Makes life better

• Sets direction

• Mutual agreement on SMART goals (M = motivated)

• Creates an environment for success

• Generates conditions for people to do their best work

Specific - Motivational - Agreeable - Relevant - Trackable


Servant Leadership Defined &

where did it come from

Greenleaf (1970)

“Servant Leadership

begins with the natural feeling that one wants

to serve, to serve first.

Then conscious choice brings

one to aspire to lead”

Hale & Fields (2007)

“Servant Leaders place the good of followers

over their own self-interests

and emphasize follower

development”

Spears (2010)

“Everyone can learn to be a

servant leadership”


Historical Basis Of Servant Leadership

► Robert K. Greenleaf’s personality and writings have

significantly influenced how servant leadership has

developed on the practical and theoretical level.

► He founded the Center for Applied Ethics in 1964, now the Greenleaf

Center For Servant Leadership, which provides a clearing-house and

focal point for research and writing on servant leadership.


WHY - Active, Sustainable Leadership

How I’m developedLCS, CPD, Masterclass

How I manage timeEffective time management

How I speak and listenSoundwave

How I thinkColourworks, EI, TI, MB

How I deliverOrganisational processes and

standards

What I deliverCustomer results, KPI

How I deliverImprovement system and leader

standard work

What I deliverCulture and behaviours, KBI

How I lead changeKotter, KR, Silos

How I adapt my styleSituational leadership

How I train, coach and

facilitateH+M, Kata, Oscar, GROW, PREPARE

How I motivateSetting expectations, roles, RACI

and recognition

Why…..?Active, Sustainable Leadership

Leadership setting direction

Servant adapting

your style to make

others great


Historical Basis Of Servant Leadership

► It tells the story of a group of travelers on a mythical journey

who are accompanied by a servant who does menial chores

for the travelers but also sustains them with his spirits and

song. The servant’s presence has an extraordinary impact on

the group. When the servant becomes lost and disappears

from the group, the travelers fall into disarray and abandon

the journey.

► Without the servant, they are unable to carry on.

► It was the servant who was ultimately leading the group.

► Emerging as a leader through his selfless care of the

travelers.

Novel The Journey To The

East


InteractionSee more at:

sapartners.com

https://sapartners.com/delivering-results/


The Elements of Trust

A foundation for servant leadership to work

See more at:

sapartners.com

My story



The Soundwave Model has 9 Voices or

Verbal Strategies

Critique

Correct

Challenge

Inquire

Probe Diagnose

Advocate

Advise

Articulate

ASK

TELL SUGGEST

See more at:

sapartners.com



A great Servant Leader

A great servant leader has 2 distinct attributes

The SLII® ModelLearn a new language of

leadership—from the self

leader’s perspectiveMindsetSkillset

See more at:

sapartners.com



A servant leader ways

1. All good performance starts with a clear goal!

2. Catch people doing something good!

3. If performance drops, re-direct – how can I help you get

back on track


10 Characteristics Of A Servant Leader

LISTENING

EMPHATY

HEALING

AWARENESS

PERSUASION

CONCEPTUALIZATION

FORESIGHT

STEWARDSHIP

COMMITMENT TO THE GROWTH OF PEOPLE

BUILDING COMMUNITY


Building A Theory About Servant

Leadership

In this from it was widely accepted as a leadership approach,

rather than a theory, that has strong exploratory and practical

value.

Praise For Servant

Leadership

Bennis (2002)

Blanchard & Hodges

(2003)

Covey (2002)

DePree(2002)

Senge (2002)

Wheatly (2002)

“Servant Leadership was adopted as a guiding

philosophy in many well-know organization such as “The Toro Company, Herman Miller, Synovus Financial Corpuration, Service Master, Men’s Wearhouse, Southwest

Airlines, and TDIndustries (Spears, 2002)”.


How Does Servant Leadership Work?

► Servant Leadership works best when leaders are selfless

and have a strong motivation and deep-seated interest in

helping others.

► In addition, for successful servant leadership to occur, it is

important that followers are open and receptive to servant

leaders who want to empower them and help them grow.

► Servant Leadership results in community and social change.


Strengths

► Servant leadership provides a counterintuitive and provocative approach

to the use of influence, or power, in leadership. Nearly all other theories

of leadership treat influence as a positive factor in the leadership

process, but servant leadership does just the opposite.

► Rather than imply that servant leadership is a panacea, research on

servant leadership has shown there are conditions under which servant

leadership is not a preferred kind of leadership.

► Servant leadership is built on the leaders not automatically thinking that

they have the answer


Criticisms

► First, servant leadership is prone to be perceived as fanciful

or whimsical. Servant leadership is not fully explicated in the

approach.

► Second, to date, researchers have been unable to reach

consensus on a common definition or theoretical framework

for servant leadership.

► Third, a large segment of the writing on servant leadership

has a prescriptive overtone that implies that good leaders

"put other first“


Case Studies

“Everyone Loves Mrs. Noble”

► Sharon Nobel is in charge of the main office at Essex High School, a

position she has held for nearly 30 years.

► When people describe Sharon, they say that she is wise and seems to

know just about everything there is to know about the school. She

understands the core curriculum, testing, dress code, skip policy, after

school program, helicopter parents, and much more. If student want to

have a bake sale, she tells them the best way to do it. If they want to take

Advanced Placement courses, she tells them which ones to take. The list

of what she knows is endless.

► Even though it isn’t technically in her job description, Mrs. Nobel excels

at helping juniors prepare application for college.

► She spends hours pushing, nudging, and convincing students to stay on

task and get their applications submitted. She doesn’t care if students

go to top end private schools, state schools, or community colleges, but

she does care if they do well.


Closing Statement

► “Servant Leadership provides a philosophy and a set of

behaviors that individuals in the organizational setting can

learn and develop.


Takeaways

► Building Trust is an essential ingredient to Leadership

► A well practiced Self Leader makes a great Servant

► The Situational Leadership model provides a great skill set

for Servant Leaders

www.sapartners.com

Call:

Email:

07725671558

[email protected]

Documents

Pengantar kebijakan kesehatan - S A Partners...Even though it isn’t technically in her job description, Mrs. Nobel excels at helping juniors prepare application for college. She