INSTRUCTIONS FOR

INSTALLATION, USE AND

MAINTENANCE

Pellet StoveSOFIA

The

inst

ruct

ion

man

ual i

s an

inte

gral

par

t of t

he p

rodu

ct.

SUPERIOR®

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2SUPERIOR®

Dear client,We thank you for choosing one of our products, the result of technological expertise and continued research in pursuit of a superiorproduct in terms of safety, reliability and features.In this manual you will find all the information and useful advice necessary to get the most out of your appliance in total safety.

DT2010001-01

See the guarantee certificate enclosed with the product for the terms, limitations and exclusions.In line with its policy of constant product improvement and renewal, the manufacturer may make changes without notice.This document is the property of Gruppo Piazzetta S.p.A.; no part of it may be disclosed to third parties without the written permission of GruppoPiazzetta S.p.A. All rights reserved by Gruppo Piazzetta S.p.A..

• This instruction booklet has been prepared by the manufacturer and is an integral partof the product. In the event of sale or relocation of the product make sure this bookletaccompanies it, since the information contained in it is intended for the purchaser andfor anyone involved in the installation, use and maintenance of the product.

• Read the instructions and the technical information contained in this booklet carefullybefore proceeding with installation, use or any repairs.

• The observance of the instructions and technical information in this instruction bookletguarantees the safety of persons and property; it also ensures more efficient operationand an increased lifespan.

• Gruppo Piazzetta S.p.A. cannot be held responsible for damage or injury due to failureto comply with the instructions for installation, use and maintenance given in thisbooklet, or due to unauthorised alterations or to the use of other than original spareparts.

• Appliance installation and use must conform with the manufacturer’s instructions aswell as with European and national legislation and local regulations.

• Installation, electrical connection, checks, maintenance and repairs are operationswhich must be carried out exclusively by qualified and authorised personal withspecialised knowledge of the product.

• The wall against which the product is to be placed must not be of wood or any otherflammable material. For correct installation it is also important to comply with thesection entitled “Safety distances”.

• Before installing the product read all instruction booklets relevant to the cladding, theventilation kit and any other accessory.

• Check that the floor where the product is to be installed is perfectly level.• When handling the steel parts of the cladding it is advisable to use clean cotton gloves

to avoid leaving fingerprints that are difficult to remove at first time of cleaning.• The stove must be assembled by at least two persons.• Connect the pellet stove to the electricity supply only after it has been connected by

an expert to the flueway.• The plug at the end of the power cable must be easily accessible after installation.• Use only recommended wood pellets in the pellet stove (refer to section entitled “FUEL”).

• Never use liquid fuels to light the pellet stove or to relight the embers.• Ensure that the area where the stove is installed is properly ventilated while the stove

is lit.• In the event of malfunctioning the fuel supply will be stopped. Restart the stove only

after having eliminated the cause of the malfunction.• Stop using the product in the event of fault or malfunctioning.• Do not remove the protective grille from the pellet hopper.• Any build-up of unused pellets in the burner left over from repeated failed ignitions

must be removed before attempting to light the stove again.• Stove operation can result in surfaces, handles, flue pipe and glass becoming

extremely hot. When the stove is in operation, only touch these parts if wearingprotective clothing otherwise use suitable tools.

• Because of the build-up of heat on the glass, take care that those who are unfamiliarwith stove operation do not linger near the stove.

• This appliance must not be used by persons (including children) with reduced physical,sensory or mental capacities, or lack of experience or knowledge unless they aresupervised or instructed on use of the appliance by the person who is responsible forits safety.

• Creaking may be heard while the stove is in operation or cooling down. This is not tobe considered a defect, but is a consequence of thermal expansion of the componentmaterials.

• The product you have purchased may different slightly from the one illustrated in thisbooklet since the pictures are only given as an indication and not an exact portrayal.

In the event of difficulties or if you are unable to understand the instructionbooklet, contact your local dealer.Do not place objects which are not heat-resistant on top of the stove orwithin the recommended minimum safety area.Do not open the door while the stove is in operation or operate the stovewhen the glass is broken.

EN 14785 Residential space heating appliances fired by wood pellets. Requirements and test methodsEN 832 Thermal performance of buildings - Calculation of energy use for heating - Residential buildingsUNI 10683 Heat generators fired by wood or other solid biofuels - Installation requirementsUNI 10847 Single flue systems for liquid and solid fuel generators - Maintenance and inspection - Guidelines

and proceduresUNI 7129 Gas installations for domestic use fired by mains gas supply. Design, installation and maintenance.DIN 51731 class HP2 FuelsÖNORM M7135 FuelsCEI EN 60335-1 Safety of household and similar electrical appliances.

Safety. Part 1: General requirementsCEI EN 50165÷1997 Electrical equipment of non-electric appliances for household and similar purposes – Safety

requirementsEN 1856-1 Chimneys - Requirements for metal chimneys - Part 1: System chimney productsEN 1856-2 Chimneys - Requirements for metal chimneys - Part 2: Metal liners and connecting flue pipesEN 1443 Chimneys – General requirements

IMPORTANT INFORMATION DT2010208-07

REFERENCE STANDARDS DT2010209-05

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This booklet code H07022850 / DT2000426 Rev. 00 (01/2009) comprises 40 pages.

CONTENTS DT2010187-00

Section Title Page

1.0 GENERAL RULES 41.1 Single flueway or chimney 51.2 Soot inspection 51.3 Chimney stack 61.4 Fresh air intake 71.5 Installation environment 71.6 Capacity load of the floor 81.7 Heating capacity 81.8 Minimum safety distances 91.9 Flueway 91.10 Connecting to a conventional chimney 111.11 Using an external flue 121.12 Prevention of domestic fires 12

2.0 TECHNICAL CHARACTERISTICS AND SPECIFICATIONS 132.1 Features 132.2 Technical data 132.3 Product identification data 142.4 Dimensional diagram 142.5 Wiring diagram 15

3.0 FUEL 164.0 PREPARING FOR INSTALLATION 165.0 INSTALLATION 17

5.1 Electrical connection and the room sensor connection 175.2 Installing the external thermostat 17

6.0 USE 186.1 Control panel 186.2 Lighting for the first time 196.3 Startup and normal operation 196.4 Remote control 226.5 Timer 236.6 Safety devices 286.7 Opening the door 316.8 Disposal of ashes 31

7.0 MAINTENANCE 327.1 Cleaning the grate and the grate support 327.2 Cleaning the ash drawer 327.3 Cleaning the firebox 327.4 Cleaning the smoke chamber 337.5 Cleaning the flue system 337.6 Cleaning the ceramic cladding 337.7 Cleaning the enamelled metal parts 337.8 Cleaning the glass (DAILY) 347.9 Replacing the window 347.10 Replacing the remote control battery 347.11 Cleaning the fans 347.12 When not in use 347.13 Extraordinary maintenance 34

8.0 TROUBLESHOOTING 358.1 Replacing the fuses 38

Declaration of conformity Pellet Stove Sofia 39

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DT2030321-00

Ensure that the installation of your product conforms to all the indications given below.

Fig. 1

CHIMNEY STACK

SINGLE FLUEWAYOR CHIMNEY

CONNECTION TO FLUE

SOOT INSPECTION APERTURE

FRESH AIR INTAKE

MINIMUM SAFETY DISTANCES

CAPACITY LOADOF THE FLOOR

END ELBOW WITHINSPECTION WINDOW

1.0 GENERAL RULES DT2010216-04

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NOX

Min

imo

3,5

m

MAX 45° NO

NOX

Min

imo

3,5

m

MAX 45° NO

Every appliance must have a vertical flue pipe operating by naturaldraught to discharge the combustion gases outdoors.

The flue must:- comply with regulations in force in the place of installation of the

appliance;

- be tight to the products of combustion, waterproof, suitably insulated,made with materials resistant to corrosion by the gases and to stress;

- be connected to just one stove, fireplace or extraction hood (Fig. 2);

- be properly sized, with constant free internal section, equal to orgreater than the diameter of the flue pipe of the stove and at least 3.5m in length (Fig. 2);

- be mainly in a vertical position with a deflection from the axis of nomore than 45° (Fig. 2);

- be at a suitable distance from combustible or flammable materials,ensured by an air gap or suitable insulating material;

- be of uniform internal section, preferably round. Square orrectangular sections must have rounded corners with a radius of atleast 20mm and a maximum ratio between the sides of 1.5 (Fig. 3-4-5). The walls must be smooth if possible and without narrowing.Bends must be regular and without discontinuity (Fig. 6).

It is forbidden to make fixed or mobile apertures on the fluepipe to connect appliances other than the one to which it isalready connected.

It is forbidden to pass other air ducts or service pipes insidethe flue pipe, however large it is.

If the flue pipe is an incorrect size or installed other than incompliance with the above instructions, Gruppo PiazzettaS.p.A. cannot be held liable for malfunctioning of the product,damage to property or injury to persons or animals.

Ø

DT2030050-00

DT2030049-00

Fig. 3

PR (min. 20)

L (≤ 1,5 x P)

Accumulo di Creosoto

DT2030189-00

Fig. 5

R (min. 20)

Accumulo di Creosoto

DT2030188-00

Fig. 4

Fig. 2

DT2030190-00

Fig. 6

3.5 M MINIMUM

Deposit of Creosote

Deposit of Creosote

1.1 SINGLE FLUEWAY OR CHIMNEY - Fig. 2 / 6DT2010024-02

1.2 SOOT INSPECTION - Fig. 1DT2010031-01

We recommend that the flue must have a chamber for collecting solid matter and any condensate located below the connection and which maybe easily inspected by means of an airtight door. (Fig.1)

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The chimney stack is a device fitted on the top of the chimney that is designed toaid dispersion of the products of combustion in the atmosphere.The chimney stack must comply with the following requirements:- it must have an internal section and shape the same as the flue (A);- it must have a useful outlet section (B) of not less than twice that of the flue (A);- the part of the chimney that emerges from the roof or remains in contact with the

outside (e.g. in the case of a flat roof), must be covered with brick or tile elementsand in any case well insulated;

- It must be built in such a way as to prevent the penetration of rain, snow andforeign matter into the flue and to ensure that in the event of winds from alldirections and angle, discharge of the combustion products is assured (chimneystack with down-draught cowl).

Recommended distances for correct chimney operation.To ensure trouble-free operation of the chimney and allow correct dilution of theproducts of combustion in the air, the chimney stack must be installed at thedistances given below:- 6 - 8 metres from any buildings or other obstacles that are higher than the

chimney stack;- 50 centimetres higher than any obstacles located at a distance less than 5 metres;- outside the reflux area. The size and shape of this area differ according to the angle

of inclination of the roof and it is therefore necessary to adopt the minimumheights shown below.

Example: Check the slope of the roof (column α), and the anticipated distance ofthe chimney stack from the axis of the ridge (column A); if the distance is greaterthan “A” the height of the chimney stack may be read in (column H); if the distanceis less than “A” the chimney stack must rise above the ridge by 0.5 metres.

6-8 m

DT2030052-00

Fig. 9

TETTO PIANO

TETTO INCLINATO

0.50 m

0.50 m

0.50 m oltre il colmo

altezza zona direflusso Zasse colmo

distanza maggiore A

αH min.

distanzamin. uguale A

maggiore 5 mpari o minore5 m

pari o minore5 m

DT2030053-00

Fig. 10TETTO PIANO

TETTO INCLINATO

0.50 m

0.50 m

0.50 m oltre il colmo

altezza zona direflusso Zasse colmo

distanza maggiore A

αH min.

distanzamin. uguale A

maggiore 5 mpari o minore5 m

pari o minore5 m

Fig. 11

A

B*

* B equivale aldoppio di A

DT2030051-00

Fig. 7

A

BB

DT2030191-00

Fig. 8

DT2030192-00

* B it is twiceof to A

FLAT ROOF

5 mor less

5 mor less

over 5 m

SLOPING ROOFdistance more than Adistanceat least A

ridge axis

0.50 above the ridge

height ofreflux area Z

Pitch of the roofHorizontal width of refluxarea from ridge axis

Minimum height ofoutlet from roof

Height of refluxarea

αα A H min Z15° 1,85 m 1,00 m 0,50 m30° 1,50 m 1,30 m 0,80 m45° 1,30 m 2,00 m 1,50 m60° 1,20 m 2,60 m 2,10 m

REFLUX AREA

1.3 CHIMNEY STACK - Fig. 7 / 11DT2010025-03

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To ensure trouble-free operation the stove/fireplace must have thenecessary air available for combustion and this is provided through thefresh air intake.The fresh air intake must:- have a total free cross section at least equal to the size given in the

paragraph “TECHNICAL DATA”; - be protected by a grille or suitable guard provided it does not reduce

the minimum recommended section;- be in a position whereby it cannot be obstructed.

The airflow necessary for the fire may be obtained in different ways:- through a fresh air intake direct into the room of installation; - with ducting through pipes direct to the room of installation, increasing

the recommended minimum free cross section by at least 15%; - from an adjacent room to the place of installation provided this air flows

freely through permanent apertures communicating with the outside.

The adjacent room from which air is taken must not have a lowpressure compared to the exterior due to a counter draughtcaused by the presence in that room of another appliance inuse or of a suction device.The permanent apertures in the adjacent room must complywith the requirements given above.

Combustion air must not be taken from adjacent rooms usedas a garage or a combustible materials store or for activitiesposing a fire hazard.

DT2030054-00

Fig. 12

DT2030194-00

Fig. 14

DT2030195-00

Fig. 15

DT2030193-00

Fig. 13

1.4 FRESH AIR INTAKE - Fig. 12 / 15DT2010539-03

1.5 INSTALLATION ENVIRONMENTDT2010033-01

The appliance should be installed in a location which allows safe and convenient use as well as easy maintenance. If the product being installedrequires an electrical socket, the room must also be provided with an earthed power supply in accordance with current regulations.The room where the appliance is to be installed must comply with the following requirements:

they must not be used as a garage, store for combustible material or for activities with a risk of fire.

They must not be in a vacuum in relation to the outside environment due to the effect of contrary draught caused by the presence inthe room where the fi replace is installed of another appliance or an extractor device.

Do not use two stoves, a fireplace and a stove, a stove and a wood-fired cooking range, etc. in the same environment, since the draughtof one could affect the draught of the other.

- Devices suitable for cooking food with relative hoods without an extractor fan may only be used in kitchens.- Gas appliances of type C are allowed (refer to current legislation and regulations in the place of installation)

Gas appliances of type B are not allowed (refer to current legislation and regulations in the place of installation)

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The stove or fireplace must not be used simultaneously with collective type ventilation ducts with or without extractor fan, other devicesor other appliances such as: forced ventilation systems or other heating systems using ventilation to change the air. Such systems couldcause a vacuum in the environment of installation even if installed in adjoining or communicating rooms.

The stove or fireplace must not be used: in stairwells except in buildings with no more than two apartments; in corridors for commonuse; in bedrooms; in bathrooms or shower-rooms.

Check the load-bearing capacity of the floor, referring to the weight of the product given in the paragraph “TECHNICAL DATA”.If the floor does not have a suitable load-bearing capacity, adequate countermeasures must be taken, for example, by using a sheet metal plate todistribute the load.

Check the heating capacity of the appliance by comparing the rated power given in the paragraph “TECHNICAL DATA” with the power required by theenvironment to be heated.The energy requirement may be calculated approximately by multiplying the square metres of area by the height of the ceiling; the result is thenmultiplied by a coefficient, which depends on the degree of insulation of the building, that is, on internal and external factors of the dwelling:a) Internal factors: type of window and door frames, thickness of the insulation and walls, type of building materials, presence of stairwells, walls with

extensive glazing, high ceilings, position of the rooms to be heated in relation to other adjacent heated or unheated rooms, …b) External factors: geographical position, average outdoor temperature, exposure, wind speed, latitude, altitude, …Example of approximate calculation of the energy requirement to heat a fixed volume to 18/20° C:The coefficient that is normally used is determined according to the real conditions as they occur case by case.- From 0.04 to 0.05 kW per cubic metre in a well insulated environment- From 0.05 to 0.06 kW per cubic metre in a poorly insulated environment.3 rooms measuring 20m2 X (H ceiling) 2.7m = 162 m3 (volume)In an environment with a good degree of insulation, an average value (coefficient) of 0.045 kW may be taken162 (volume) X 0.045 (kW) = 7.3 kW necessary (6300 kcal/h)Conversion 1kW = 860 kcal/h

Consult a heating technician or engineer for a correct check and calculation of the requirement of the environments to be heated (see“REFERENCE STANDARDS”).

1.6 CAPACITY LOAD OF THE FLOORDT2010032-00

1.7 HEATING CAPACITYDT2010130-01

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Install the product in compliance with the recommended safetydistances from heat sensitive or inflammable materials, from loadbearing and other walls and also from wooden elements, furniture, etc. In the case of flooring that is heat sensitive or inflammable the floor mustbe protected with non-combustible insulating material, e.g. sheets ofsteel plate, marble, tiles, etc. The minimum distances are:

Connection to the flue must respect the 40 cm minimum safetydistance from heat-sensitive structural components or inflammablematerials (wood panelling, beams or ceilings, etc).

Keep any combustible product such as wooden furniture,curtains, carpets, combustible liquids, etc. well away fromthe stove when it is lit (minimum distance 80 cm).

It is advisable to leave more than the recommended 20 cmgap at the side of the stove to facilitate any maintenance onthe appliance.

The pellet stove is not the same as other stoves. It has a forceddraught of flue gas by a fan, which keeps the firebox in a vacuumand the entire flueway slightly pressurised. For this reason theflue must be completely airtight and correctly installed to ensureboth trouble-free operation and user safety.

- The flueway must be made by specialised personnel or firms, as outlinedbelow.

- The flue must be installed in such a way as to guarantee that periodiccleaning can be carried out without dismantling any parts whatsoever.

- Pipes should always be sealed with silicone (not cement-based sealants)or specially adapted gaskets/seals, which retain their strength andelasticity at high temperatures (250°C), and should be fixed with 3.9 mmø self-tapping screws.

Do not install dampers or valves that could block the passage offlue gas.

Do not connect to a flueway into which other appliances (boilers,extractor hoods, etc.) discharge fumes or vapours.

MIN

40

cm

DT2030335-00

Fig. 17

MIN

40

cm

DT2030336-00

Fig. 18

Protezione pavimento

Zona radiante dell’apertura del focolare

Parete posteriore

Pare

te la

tera

le

Pare

te la

tera

le

B B

A

D C

STUFA

E E

DT2031515-00

Fig. 16

Rear wall

Side wall

Side wall

STOVE

Heat radiation area

Floor protection

A 20 cm from the wall behind the stoveB 20 cm from the side wallC 80cm in the heat radiation area and from the hot air fan outletD 50 cm floor protectionE 30 cm (measured from the internal corner of the door opening)

1.8 MINIMUM SAFETY DISTANCES - Fig. 16 / 18DT2010536-02

1.9 FLUEWAY - Fig. 19 - 20DT2010229-04

H07022850 / DT2000426 - 00

Pipes and maximum usable lengthsPipes of painted aluminium-clad steel (minimum thickness1.5mm), stainless steel (AISI 316) or enamelled steel (minimumthickness 0.5mm) with a nominal diameter of 80 or 100 mm (forpipes which run inside the flue maximum diameter 150 mm) can beused.The male-female connectors must have a minimum length of 50mm.The diameter of the pipes depends on the type of installation. Thestove was designed to take 80 mm diameter pipes but, as shownin Table 1, in some cases the use of double-lined 100 mm diameterpipes is recommended.

Losses in pressure associated with a 90° bend can becompared to those incurred by one metre of pipe. Aninspectable union-tee can be considered equivalent to a 90°bend.

EXAMPLE: : if installing a section greater than 4.5m in length with80mm diameter pipe, calculate the maximum usable length in thefollowing ways:

- If a maximum of three 90° bends are used, the maximum length ofthe section will be 4.5m

- If a maximum of two 90° bends are used and bearing in mind that a90° bend can be replaced by one metre of pipe, the maximum lengthof the section will be 4.5m+1m=5.5m

- If a maximum of one 90° bend is used and bearing in mind that a 90°bend can be replaced by one metre of pipe, the maximum length ofthe section will be 4.5m+1m+1m=6.5m

Where 100mm diameter pipe must be used, connect it to the stoveflue outlet with a 80mm union-tee then use a 80mm 100mm adaptor(not supplied by Superior) (Fig. 19).

Union-teeThe use of this type of fitting must allow for the collection ofcondensate mixed with soot, which builds up inside the pipe. It mustalso permit periodic cleaning of the flue without the need todisassemble the pipes.This type of fitting can be bought at Superior retail outlets togetherwith the pipes.An example is given below of a flueway connection, which allowscomplete cleaning without having to disassemble the pipes (Fig 20).

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TABLE 1 – LENGHT PIPES

TYPE OF INSTALLATION WITH 80mm Ø PIPE WITH DOUBLE-WALLED100mm Ø PIPEMaximum length (with three 90° bends) 4.5 m 8 mFor installations more than 1200m above sea level - RequiredMaximum number of bends 3 4Length of horizontal sections with minimum 3% gradient 2 m 2 m

RACCORDO A T CON TAPPOA CHIUSURA ERMETICA

RACCORDOø 80 > ø 100

ø 80mm

ø 100mm

DT2030337-00

Fig. 19

ISOLANTE

RACCORDO A T

RACCORDO A T

DIREZIONEDI PULIZIA

DIREZIONE DI PULIZIA

Max 2m

(min. 3%)

DIREZIONE DI PULIZIADT2030338-00

Fig. 20

Straight reducerø 80 > ø 100

Tee with sealing plug

Insulating material

Tee

Tee

Direction of

cleaning

Direction of cleaning

Direction of cleaning

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If you wish to use an existing chimney it is strongly recommended thatyou have it checked by a professional chimneysweep to ensure that itis completely airtight. The reason for this is that the smoke, because itis slightly pressurised, can infiltrate any cracks in the flue and escapeinto living spaces. If upon inspection you find that the chimney is notcompletely sound, it is recommended that you insert piping made ofnew material. If the existing chimney is wide enough we recommend apipe with a maximum diameter of 150mm. It is also recommended thatyou insulate the chimney flue (Fig. 21-22).

Pipes and bends made by Gruppo Piazzetta S.p.A. are recommendedfor connection to the flueway, since they are sized to fit the flue outletof the appliance.Other pipes may be applied after adaptation and checking of thecompatibility of the coupling, taking into account that the pipes andbends must be made in compliance with current regulations. In thiscase, however, Gruppo Piazzetta S.p.A. only guarantees trouble-freeoperation for parts that it manufactures and that are used according tospecifications.

Connection to the flue must respect the 40cm minimum safetydistance from heat-sensitive structural components or inflammablematerials (wood panelling, beams or ceilings, etc). (See figures 17-18).

- If the connector has to pass through partitions or walls of inflammableor heat-sensitive materials, or through load-bearing walls, create:an insulating barrier equal to or greater than 10cm around theconnector using mineral-based insulating material (rock wool,ceramic fibre) with a nominal density greater than 80kg/m3.

- If the connector has to pass through non-flammable partitions orwalls, create:an insulating barrier equal to or greater than 5cm around theconnector using mineral-based insulating material (rock wool,ceramic fibre) with a nominal density greater than 80kg/m3.

- Check that the connection to the flueway is gas/smoke-tight, sincethe appliance operates in a vacuum.

- Check that the pipe does not penetrate too far into the flueway,thereby choking the pipe for the passage of smoke and combustiongases.

Ensure that all installation work is carried out to professionalstandards.

COMIGNOLO

RACCORDO A T

CON CANNA FUMARIANON INTEGRA

INSERIMENTO DIUN TUBO

SPORTELLI PERISPEZIONE

ISOLANTE

Max ø150 mmø 80 mm

DT2030339-01

Fig. 21

FLANGIA DI CHIUSURA

FLANGIA DI CHIUSURA ERMETICAIN ACCIAIO INOX O ALLUMINATO

PRESA D'ARIA ESTERNA CON GRIGLIA NON RICHIUDIBILE

DT2030340-00

Fig. 22

Insulating material

Tee

Chimney stack

Pipe insertion

With damaged flue

Inspectionwindows

Closing flange

Sealing flange in stainlesssteel or aluminium

Fresh air intake withnon-closable grille

1.10 CONNECTING TO A CONVENTIONAL CHIMNEY - Fig. 21 - 22DT2010230-02

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PRESA D'ARIA ESTERNA CONGRIGLIA NON RICHIUDIBILE

d

DT2030341-00

Fig. 23An external flue can be used provided it complies with the followingrequirements:- use only insulated stainless steel pipes (double-lined) fixed to the

outside wall of the building (Fig. 23);- there must be an inspection opening at the base of the flue to permit

periodic checks and maintenance;- the flue must be fitted at the top with a chimney stack with down-

draught cowl, also ensuring compliance with the safety distance fromthe roof ridge as outlined in the section entitled “GENERAL RULES”,under “CHIMNEY STACK”.

Ensure that all installation work is carried out to professionalstandards.

Fresh air intake withnon-closable grille

1.11 USING AN EXTERNAL FLUE - Fig. 23DT2010232-02

1.12 PREVENTION OF DOMESTIC FIRESDT2010027-02

The product must be installed and used in compliance with the manufacturer’s instructions and European and national standards as well as localregulations.

When a flue pipe passes through a wall or a ceiling, special installation methods must be applied (protection, thermal insulation,distances from heat-sensitive materials, etc.) See the paragraph “FLUEWAY”

- It is also recommended that all elements made of combustible or inflammable material, such as beams, wooden furniture, curtaining, flammableliquids, etc. be kept outside the heat radiation range of the stove and in any case at a distance of at least 80 cm from the heating block.

- For other information, see the paragraph “MINIMUM SAFETY DISTANCES” and “CONNECTION TO A CONVENTIONAL CHIMNEY”.- The flue pipe, chimney stack, chimney and fresh air intake must always be free of obstructions, clean and checked periodically, that is, at least

twice during the seasonal period from the lighting of the stove and during its use. When the stove has not been used for some time it is advisableto carry out the checks mentioned above. For further information, consult a chimneysweep.

- Only use recommended fuels (See section “FUEL”).

H07022850 / DT2000426 - 00

Cladding: in enamelled steel and hand-made majolicaInterior: steel fireplaceBaffle plate and hearth: in cast ironGrate: in cast ironDoor: in cast iron with ceramic glass heat resistant up to 750°CHandle: in enamelled steel Control panel: display with digital controls and remote controlTimer thermostat: standard with daily and weekly programming modes divided into two time bandsPower setting: from 1 to 5Ash drawer: removableFuel: natural pure wood pellets (see section “FUEL”)Heating: forced ventilation

Data obtained under laboratory conditions with pellets calorific value of 5kwh/kgN.B.: The above data may vary according to the characteristics of the pellets being used. (See section “FUEL”)

Technical data for flue calculationsEn

glis

h

13SUPERIOR®

2.0 TECHNICAL CHARACTERISTICS AND SPECIFICATIONS DT2010188-02

2.1 FEATURESDT2011529-00

2.2 TECHNICAL DATADT2010186-04

UnitSOFIA

(at rated power) (at minimum power)

Rated / minimum thermal power kW 10.5 / 4.0

Hourly fuel consumption kg/h 2.6 1.0

Efficiency % 84.5 80.5

CO content (with 13% O2) % 0.022 0.009

Maximum power rating W 350

Power rating (max/min) W 150 / 90

Electrical power supply V 230

Frequency Hz 50

Fuel tank capacity kg / (l) 35 / (54)

Exhaust outlet diameter cm ø8

Fresh air intake with minimum useful section cm² 100

Weight with cladding kg 184

Packing sizes (DxWxH) cm 88x68x140

UnitSOFIA

(at rated power) (at minimum power)

Rated / minimum thermal power kW 10.5 / 4.0

Mass of smoke g/s 10.26 8.93

Average temp. smoke in gas outlet pipe °C 206.0 134.1

Minimum draught Pa 12

H07022850 / DT2000426 - 00

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14SUPERIOR®

118

65

54

7,7

19,7

Diametro8 cm

Dimensions in cm

The rating plate gives the data and ratings of the appliance.If the rating plate is missing, has been removed or tampered with,any installation and maintenance operations are made difficult dueto lack of product identification.In the event of damage, please ask the Superior after-sales servicecentre for a copy.

Product name

Serial numberDT2031365-01

Diameter Ø8

2.3 PRODUCT IDENTIFICATION DATADT2010041-05

2.4 DIMENSIONAL DIAGRAMDT2030373-01

H07022850 / DT2000426 - 00

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15SUPERIOR®

SCHEMA ELETTRICO SOFIA CEDT2031594

A

C

DE

I

G

F

H

L

M

N

O

P

Q

R

S

V

AL1N

AL2

ACC.

COC.

FUMI

SCAM.

FN

SE

RIA

LED

ISP

LAY

TE

RM

.

-TC

1+

N.A

MB

.

N.H

2O

N.P

EL.

BLU

GN

D+

5VE

NC

4 2

1

113

5

24

3

5

2 4 5

1

4 5

6

6 6

3

7

3

6

15

Pos. Key to parts Pos. Key to partsA Display of control M Power supply with fuse (5X20 4AH250V)B - N Smoke sensorC Room fan O Room sensorD Pellet-loading auger P External thermostat connectionE Flue gas fan Q Serial port DB9F Capacitor R MotherboardG N.O. Pressure switch (normally open) S Fuse 5X20 4AL250VH N.C. 80° thermostat (normally closed) T -I Microswitch U -L Ignition glow plug V Flat cable

N° Key to colours1 White2 Yellow-green3 Black4 Brown5 Blue6 Red

2.5 WIRING DIAGRAMDT2031594-00

H07022850 / DT2000426 - 00

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16SUPERIOR®

To prevent accidents or damage to the product we recommend thefollowing:• unpacking and installation must be carried out by at least two people;• every operation involving movement of the product must be carried

out with the proper tools in full compliance with current safetyregulations;

• the packaged product must be kept in the position according to thedirections shown by the diagrams and notices on the pack;

• if ropes, straps or chains are used, ensure that they are able to takethe weight of the pack and that they are in good condition;

• use slow continuous movements when moving the pack to avoidjerking the ropes, chains, etc.;

• do not tilt the package excessively to avoid toppling;• never stand in the vicinity of loading/unloading equipment (forklift

trucks, cranes etc).

Unpack the product being careful not to damage or scratch it,take the accessories pack and any pieces of polystyrene orcardboard used to wedge moveable parts etc. out of the stovefirebox.Keep packaging (plastic bags, polystyrene, etc.) out of reachof children, since it could be a potential source of danger, anddispose of according to local regulations.

The wood pellet is obtained by pressing wood sawdust left over from theworking of natural dried wood. The typical small, cylindrical form is obtainedby passing the material through a die. Thanks to lignin, a natural elementwhich is released during the pressing of the raw material, the pellets acquirea good consistency and compactness without requiring treatment withadditives or caking agents.There are various types of pellet on the market with qualities andcharacteristics that vary depending on the processes they have undergoneand the type of wood used in their production.Since the characteristics and quality of the pellet considerably affectstove performance, efficiency and proper operation, we recommend thatyou use high-quality pellets.Gruppo Piazzetta S.p.A has tested and programmed its stoves and canensure best performance and trouble-free operation using pellets withthe following specific characteristics:

To ensure trouble-free operation:DO NOT use pellets with dimensions other than those recommended by themanufacturerDO NOT use poor quality pellets containing sawdust, bark, maize, resins orchemical substances, additives or adhesives.DO NOT use damp pellets.

Choosing other and unsuitable pellets:- obstructs the grate and flue gas pipes- increases fuel consumption

- reduces efficiency- means that proper stove operation cannot be guaranteed- causes dirt to build up on the glass- leaves particles which have failed to burn and heavy cinders

The presence of moisture in the pellets increases their volume andcauses them to split which in turn causes:- malfunction of the fuel-loading system- inefficient combustion

Pellets should be stored in a sheltered, dry place.

To use good quality pellets with dimensions and heat-producing propertiesother than those recommended above, it will be necessary to change thestove operating parameters.

This “customisation” of stove settings must be carried out at aGruppo Piazzetta S.p.A. Service Centre or by specially qualifiedpersonnel authorised by Gruppo Piazzetta S.p.A.

Using pellets that are out of date or not in conformity with themanufacturer’s recommendations not only damages the stove andjeopardises its performance, but can render the guarantee null andvoid and relieves the manufacturer of all liability.

.

DT2030346-00

Fig. 24

Pellet characteristicsComponents natural pure wood pelletLength, approx. 10 – 30 mmDiameter, approx. 6 – 6.5 mmApparent density, approx. 650 kg/m3

Specific weight, approx. > 1.0 kg/dm3

Net heat value, approx. 5 kWh/kgMoisture content, approx. < 8%Residual ash, approx. <0.5%N.B. the above data refer to beech/fir wood pellets

3.0 FUEL DT2010233-04

4.0 PREPARING FOR INSTALLATION DT2010074-06

H07022850 / DT2000426 - 00

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17SUPERIOR®

Pursuant to current regulations on the safety of electrical equipment, you must contact a Superior After-Sales Service Centre or a qualifiedelectrician for all and any work connected with installation, maintenance or servicing that involves access to electrical parts.External pressure switch• The stove is fitted with an external pipe tap for measuring the pressure (vacuum) in the flue gas outlet pipe. Authorised personnel should carry

out this verification and control whilst the stove is being installed.

Cladding• Having completed assembly of the stove and installed any external room thermostat, proceed with assembly of the stove cladding, referring to

the ceramic cladding instruction booklet provided with the stove.

5.0 INSTALLATION DT2010189-00

• The stove comes with a power cable which must be connected toa 230v/50Hz supply. Connection to the rear of the stove is shownin fig. 27.

• The power rating is indicated in the paragraph “TECHNICALDATA” in this booklet.

• According to law the installation must be earthed and include aresidual current circuit breaker.

• Ensure that in its normal position the power cable does not comeinto contact with any heated parts.

Ensure that the electrical socket is accessible also afterinstallation of the stove.

• When installing the stove, it is necessary to connect the roomsensor (provided) in the correct socket (fig. 26). The sensor canbe positioned as shown in fig. 26, otherwise remove the band anduncoil the lead and then place the sensor in a spot where a moreaccurate room temperature reading can be obtained.

The appliance is designed for connection to an external roomthermostat. To connect the thermostat use a 2x0.5mm2 cablesecured with a PG7 cable gland to be inserted in the relative holein the rear panel(fig. 30). Only authorised personnel should carryout this operation.

Installation can be carried out with any type of roomthermostat but requires a PG7 cable gland similar to thatshown in fig. 28. To connect the room thermostat to theelectronic board, refer to the wiring diagram.

Proceed as follows for installation:• disconnect from the main power supply before opening theappliance.

• Insert the thermostat cable through the PG7 gland and theninsert the gland in the hole in the rear panel (fig. 30).

• Connect the room thermostat cable terminal to the 2-pin terminalof the electronic board (fig. 29).

5.1 ELECTRICAL CONNECTION AND THE ROOM SENSOR CONNECTION - Fig.25 ÷ 27DT2010195-00

DT2030076-00

Fig. 28

1

2 3

4

5.2 INSTALLING THE EXTERNAL THERMOSTAT – Fig. 28 ÷ 30DT2010190-00

DT2010071-04

1 Thermostat. 2 Electronic board 2-pin terminal. 3 Cable clamp.4 Thermostat cable terminal.

DT2030285-00DT2030284-00

Fig. 25 Fig. 26

DT2030286-00

Fig. 27

1

2

3

4

1 External socket for connection of room sensor.2 Socket for power lead.3 External pressure pipe tap. 4 Hole for inserting cable gland PG7 for connection of external

DT2030077-00

Fig. 29

DT2030228-00

Fig. 30

H07022850 / DT2000426 - 00

• Do not use the stove as a cooking appliance.• Ensure that the room in which the stove is installed is sufficiently well ventilated (fresh air intake).• Ensure that all joints in the flue are hermetically sealed using a silicone- (not cement-) based sealant which is resistant to temperatures of up

to 250ºC and which shows no sign of deterioration.• Check (or have checked) regularly that the flue is clean.• Under no circumstances use fuels other than pellets.• Remove any deposits of unused pellets left by failed ignition before restarting the stove.

During operation some parts of the stove (door, handle, controls, ceramic parts) can reach high temperatures. Take great care andall the necessary precautions, especially in the presence of children, the elderly or disabled and pets.

Keep any inflammable object well away from the stove while it is in use (MINIMUM 80 cm from the front panel).

While in use the door must remain closed and the glass must be present and intact.The removal of the protective grille inside the pellet hopper is strictly prohibited.If replenishing with pellets while the stove is lit, ensure that the bag does not come into contact with any hot surfaces

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18SUPERIOR®

• The stove is equipped with a digital control panel which allows the user to control the various functions.The control panel keys and their various functions are listed below. These have been numbered in order to make identification easier.

DT2010035-06

6.0 USE DT2010191-02

6.1 CONTROL PANEL - Fig. 31DT2010196-00

4

65

3

SET

AL. C

AL. FSET

OK

21

ON-OFF key• Manual startup and shutdown.• Exit from programming mode.

4

65

3

SET

AL. C

AL. FSET

OK

21

Power keys• Controls heat distribution with settings 1 (minimum power) to 5(maximum power). This in turn affects refuelling times.

4

65

3

SET

AL. C

AL. FSET

OK

21 Temperature and timer controlkeys

Allows:• setting the desired room temperature from 7 to 30°C.• programming the timer.Key 1 allows the user to display the current time and temperature.

4

65

3

SET

AL. C

AL. FSET

OK

21

Function selectAllows:• access to the various programming modes: clock, timer and technical settings.• setting the desired room temperature.

AL. F

AL. C

SET

OK

3

SET

1

2

5

6

4

GRUPPO PIAZZETTA

Timer functions The LED lights up if the timer is activated.

AL. F

AL. C

SET

OK

3

SET

1

2

5

6

4

GRUPPO PIAZZETTA

Temperature The LED lights up when the desired temperature is reached.

AL. F

AL. C

SET

OK

3

SET

1

2

5

6

4

GRUPPO PIAZZETTA

Remote control reception The LED lights up when data from the remote control is received.

AL. F

AL. C

SET

OK

3

SET

1

2

5

6

4

GRUPPO PIAZZETTA

Programming The LED lights up when programming is in progress.

AL. F

AL. C

SET

OK

3

SET

1

2

5

6

4

GRUPPO PIAZZETTA

Fuel loading The LED lights up when the automatic fuel-loading spiral chute is in use.

AL. F

AL. C

SET

OK

3

SET

1

2

5

6

4

GRUPPO PIAZZETTA

Pilot light The LED lights up when the pilot light is on.

AL. F

AL. C

SET

OK

3

SET

1

2

5

6

4

GRUPPO PIAZZETTA

Thermostat alarm The LED lights up when the thermostat alarm is activated.AL. F

AL. C

SET

OK

3

SET

1

2

5

6

4

GRUPPO PIAZZETTA

Pressure reader alarm The LED lights up when the pressure reader alarm is activated.

4

65

3

SET

AL. C

AL. FSET

OK

21

Display

Shows:• Current time/temperature• Power levels• Programming codes• Alarm indicators. DT20140001-00

H07022850 / DT2000426 - 00

654321AL. C

AL. FSETOKSET

SUPERIOR®

DT2030287-00

Fig. 31

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19SUPERIOR®

19

6.2 LIGHTING FOR THE FIRST TIMEDT2010082-05

• Before lighting the stove for the first time, check that the grate is properly placed and pushed back towards the baffle plate. • There will be odours when lighting the first few times due to the evaporation of paints and oils used during the manufacturing process. During this stage, air the room well where the stove is installed and avoid staying there any length of time since the fumes being given off could be harmful to persons or pets.The stove body should have settled down and the paints fully evaporated after having lit the stove a few times. To this end, follow the instructions given below when using the stove.• Operate at medium power for the first 5-6 hours after igniting the fuel (the expansion caused by the heat during this stage will allow the stove body to settle).• After the settling-down stage the stove must be set to operate at maximum power for a period between 6 and 10 hours, depending on the amount of paint on the stovebody that must be evaporated off.

The time indicated for operation at maximum power does not necessarily have to be continuous, but may be divided up into two periods separated by an interval of at least3-4 hours with the stove shut down. At the end of the recommended period the paint will have evaporated and the stove should be used at the suitable power for normal use.If necessary the stove may be used for a further period at maximum power to ensure complete and final disappearance of all paint residue.When the hopper is being loaded for the first time the loading auger needs time to fill up; during this stage the pellets are not distributed inside the firebox and it is highlyprobable that the first attempt at ignition fails. If the alarm is activated, shut down the stove by pressing the ON/OFF key for a few moments, remove the fuel in the grate andthen set the stove for a new ignition process.

Before proceeding with the ignition remember:

ensure that the furnace door is well closed;• that the fuel tank is full or at least contains enough fuel to run for the desired period.When the stove is connected to the power supply, but is not yet lit, the display will show the current time on the left (example 12:30) and the word OFF on the right.

6.3 STARTUP AND NORMAL OPERATIONDT2010192-00

STARTUPAction Description Display

4

Starts a cycle of three phases which take thestove into normal operation:

On the right part will appear three circles in successionindicating the current phase of ignition.

• Phase one: CHECK UP (first 10 seconds)- The pilot light ignites (the LED on thedisplay lights up). AL. C

AL. FSET

OK

• Phase two: IGNITION- The extractor fan starts up.- The fuel-loading chute is activated and starts tofeed pellets into the burner (the LED on thedisplay lights up at fixed time intervals).

AL. C

AL. FSET

OK

• Phase three: STARTUP- If the pilot light has triggered the combustion process,the fuel-loading chute will increase the supply to allowa period of stabilisation and therefore a completecombustion of the pellets in the subsequent operation.

- If during the startup phase the sensor on the exhaustoutlet shows an increase in temperature (sign that thecombustion process is underway), the stove isconsidered to be lit and operating normally.

- If during the startup phase the sensor at the exhaustoutlet does NOT show an increase in temperature (signthat the combustion process is not underway), thestove should be considered off; a new ignition cycle willbegin automatically and the three preceding phases willbe repeated in succession.

AL. C

AL. FSET

OK

Hold the on/off keydown for severalseconds:

DT2040032-01

AA uu uu ii oo

o

SCROLLING READOUT

PHASE ONE

AA uu uu ii oo

oo

SCROLLING READOUT

PHASE TWO

• LED LIGHTS

AA uu uu ii oo

ooo

SCROLLING READOUT

PHASE THREE

• LED LIGHTS

H07022850 / DT2000426 - 00

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20SUPERIOR®

FAILED IGNITIONAction Description Display

4A second failed ignition will be indicated by an alarm(a single tone every five seconds) and on the display.This process is activated if the fuel doesn’t light, if thetank is empty, or if the temperature fails to rise asexpected.

AL. C

AL. FSET

OK

DT2040043-00

N o

A C C

FAILED IGNITION: WHAT TO DOAction Description Display

4

• The alarm should stop• Verify the cause of the failed ignition.Always remove any fuel in the burner beforestarting a new ignition process. AL. C

AL. FSET

OK

4 • The startup up process will be activated as detailedabove.

If the appliance does not ignite properly the main cause could be either insufficient maintenance (consequently refer to the “Maintenance”section) or the poor quality of the pellets (refer to the “Fuel” section). It is therefore recommended to check as above before attempting to relightthe appliance.

If the stove occasionally fails to ignite it could be caused by:- pellet composition or size not in compliance with the specifications given in this booklet (see the “FUEL” section);- insufficient mains voltage, whether in the form of intermittent voltage drops or a constantly lower value.In the above cases any call-out of the service centre is not covered by the warranty, since the problem is not due to a defect in the product.

DT2040044-03

Shut the stove down byholding the on/off keydown for several seconds.

Restart the stoveusing the same key.

OO:OO

O f f

NORMAL OPERATIONAction Description Display

Once ignited successfully, the stove will functionnormally.

• In the right part of the display the word ‘on’ willappear followed by the chosen power setting (1-5).The left part will show the room temperature or thecurrent time(SEE ‘ACTIVATION/DEACTIVATION OF THETEMPERATURE/TIME DISPLAY’ BELOW).

During normal operation the user can regulate:• power level, choosing one of FIVE settings (keys 5and 6)

• The desired room temperature from 7°C to 30 °C (pressSET then keys 1 and 2).

If during normal operation the power level is loweredfrom 5 to 1, the fan (after a pause of 15 seconds) willrun at maximum power for around four minutes,allowing the stove to cool down.

AL. C

AL. FSET

OK

During normal operation the burner’s automaticcleaning system will activate periodically, thefrequency varying according to the settings pre-programmed by Superior personnel. This operationremoves ash deposits and other buildups whichimpede the correct functioning of the stove.

AL. C

AL. FSET

OK

DT2040033-00

20oC

O N 4

PU L

O N 4

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21SUPERIOR®

DISPLAY TIME/TEMPERATUREAction Description Display

At whatever time thedisplay will show theroom temperatureand the correct time,whether the stove islit or not.

4

65

3

SET

AL. C

AL. FSET

OK

21

AL. C

AL. FSET

OK

DT2040034-00

Hold down key 1 for several seconds.

19:3O

22oC

INTERNAL THERMOSTAT (setting desired room temperature)Action Description Display

To change thetemperature settingpress key 3 SET.

Then press key 2 toincrease thetemperature, key 1to reduce thetemperature.

The stove is equipped with an internal thermostatwhich regulates the power according to the desiredroom temperature (7°C - 30°C).To function properly the sensor provided with thestove must be positioned correctly.

If during normal operation the room temperature islower than that programmed:The corresponding LED remains off.

• The stove will run at the power level that has beeninput. This will be shown on the display.

When the room temperature reaches the programmedlevel: the corresponding LED on the display lights up.

• The stove will run at minimum power even if theprogrammed power level continues to be shown onthe display.

AL. C

AL. FSET

OK

DT2040035-00

3

SET

4

65

3

SET

AL. C

AL. FSET

OK

21

AL. C

AL. FSET

OK •LED LIGHTS

LED OFF 20oC

O N 4

20oC

O N 4

EXTERNAL THERMOSTATAction Description Display

Set the temperatureof the room sensor -minimum value(7ºC)

The running of the stove can be regulated by any kindof external thermostat connected to the electronicboard (see electrical diagram). The thermostat isconnected using cable type 2x0.5mm2 stopped with aPG7 connector and inserted in the appropriate socketon the rear panel (fig 30). This operation should beundertaken by authorised personnel.

To check on the display if the stove is operating usingthe external thermostat, you must input a special codewhich will allow the temperature to be shown. If not, thestove will still run with an external thermostat but therewill be no reading on the display. If during normaloperation the temperature is lower than thatprogrammed:• the corresponding LED on the display remains off• the display indicates the chosen power level• the stove will operate at the power level input.

AL. C

AL. FSET

OK

When the room temperature reaches the programmedvalue:• the corresponding LED lights up• the stove runs at minimum power even if the inputpower level is shown on the display.

AL. C

AL. FSET

OK

DT2040045-00

20oCt

O N 4

ROOM TEMPERATURE

LED OFF

20oC

O N 4

LED LIGHTS

•FLASHING LED

FLASHING T

•

H07022850 / DT2000426 - 00

The stove’s control panel has been set to receive some commandsby remote control.

• Startup/Shutdown: by pressing the two ‘+’ keys simultaneouslythe stove can be turned on or off.

• Power level: when operating normally, pressing the ‘+’ and ‘-’ keysabove the flame symbol will select one of the stove’s four powerlevels.

• Temperature: when operating normally, pressing the ‘+’ and ‘-’keys above the thermometer symbol will select the desired roomtemperature (7-30°C).

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22SUPERIOR®

SHUTDOWNAction Description Anzeige auf dem Display

4Fuel loading will stop, while the cooling fan andthe extractor fan will continue to run foranother ten minutes until the stove has cooled AL. C

AL. FSET

OK

Do not unplug the stove from the power supply at this stage as this could cause internal problems and compromise futurestartup operations. DT2040046-00

Hold the ON/OFF keydown for severalseconds 12:OO

O f f

INTERRUPTION OF ELECTRICITY SUPPLYAction Description Display

In the event of a brief interruption of theelectricity supply the stove will restartautomatically.• The burner’s automatic cleaning system willactivate.

• The fan will run at full power to allow the stoveto cool.

• The automatic restart cycle will begin(functions detailed above in ‘STARTUP’ willactivate automatically).

• Once the ignition cycle has been completed thestove will operate normally at power level 2.

The stove will continue running normally atpower level 2.

AL. C

AL. FSET

OK

DT2040047-00

PU L

DT2030079-00

Fig. 32

6.4 REMOTE CONTROL - Fig. 32DT2010084-01

H07022850 / DT2000426 - 00

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23SUPERIOR®

The timer allows the user to programme the stove to start up andshut down automatically without any manual intervention.A maximum of two cycles can be programmed:

For example: Cycle one: from 6 until 9 amCycle two: from 8.30 until 11 pm

The two cycles can be activated or deactivated on each of the daysof the week (eg, if you want the stove to be lit from 6 until 9 onMonday, Tuesday but not on Wednesday, and so on…)

Programming codes and relative functionsDuring programming certain codes will appear in the right part ofthe display. These represent the functions described at side:

Setting the timer

Setting the timer for the first time, remember to set theclock, inputting the current day, hour and minute, as with anew watch. This will be neccessary only the first time that theclock is activated. To access the timer set mode, press thekeys in the sequence described below. (NB: at any time exitthe timer set mode and change any data erroneouslyconfirmed by pressing the ON/OFF key. Re-enter the modeby repeating the sequence from the beginning and using theSET key to advance to the point at which you exited.)

Code FUNCTION

01u Sets the current day of the week.

02u Sets the current time.

03uActivates/deactivates the alarm during operation.Activates/deactivates the display of time andtemperature.

05u Activates/deactivates timer programming mode.

06u Inputs startup time for first operating cycle.

07u Inputs shutdown time for first operating cycle.

08u Selects the days of the week (shown as: Lu, Ma, Me,… Do) onwhich first cycle will be activated ON or deactivated OFF

09u Selects the desired temperatureSelects the power level: 1 minimum, 4 maximum

10u Inputs the ignition time in the second operating cycle

11u Inputs shutdown time in the second operating cycle

12u Selects the days of the week (shown as: Lu, Ma, Me,… Do) onwhich first cycle will be activated ON or deactivated OFF

13u Selects the desired temperatureSelects the power level: 1 minimum, 4 maximum

6.5 TIMERDT2010193-00

SETTING THE CLOCK (current day/time)Function Action Display

Set the day

Press the SET key then key 6.

Press key 2 to advance through thedays of the week.Press key 1 to return through thesequence.

AL. C

AL. FSET

OK

Confirm setting andmove to next section.

Press the SET key to confirm.

AL. C

AL. FSET

OK

3

SET

4

65

3

SET

AL. C

AL. FSET

OK

21

LU

01U

3

SET

02U

OO:OO

•FLASHING LED

•FLASHING LED

H07022850 / DT2000426 - 00

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24SUPERIOR®

Function Action Display

Set the hour.

Press key 2 to advance through thehours.Press key 1 to return through the sequence.

Left part: 01:00, 02:00,… … 23:00

Right part: 02 u

Set the minutes

Press key 6 to advance through theminutes.Press key 5 to return through the sequence.

Left part: 00, 01, 02,… … 59

Right part: 02 u

Confirm selectionsand moving to nextsection

Press the SET key to confirm

AL. C

AL. FSET

OK

Exiting clock settingmode

Press the ON/OFF key.AL. C

AL. FSET

OK

3

SET

DT2040036-004

65

3

SET

AL. C

AL. FSET

OK

21

4

65

3

SET

AL. C

AL. FSET

OK

21

03U

OO

4 12:OO

O f f

Example:

ACTIVATION/DEACTIVATION OF THE ALARM SIGNALFunction Action Display

Activation/deactivation of the alarmsignal duringoperation of thestove.

Proceed from the previoussection or press the SET key then key 6Press the set key twice in succession and on the lower part of the display the code 03uwill appear.

AL. C

AL. FSET

OK

Set the code

Press key 2 to advancethrough the sequence of the codes:(09 = alarm activated;10 = alarm deactivated).Press key 1 to return through the sequence.

AL. C

AL. FSET

OK

Confirm selectionPress SET to confirm

AL. C

AL. FSET

OK

DT2040037-00

3

SET

3

SET

Example: you want the alarm to be active during operation of thestove: select code 09.

Example:

4

65

3

SET

AL. C

AL. FSET

OK

21

03U

OO

4

65

3

SET

AL. C

AL. FSET

OK

21

03U

O9

12:OO

O f f

•FLASHING LED

•FLASHING LED

•FLASHING LED

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25SUPERIOR®

ACTIVATION/DEACTIVATION OF THE TEMPERATURE/TIME DISPLAYFunction Action Display

Activation/deactivation of thetemperature/t imedisplay duringoperation.

Press the SET key then press key 6.Press the SET key twice in successionand on the lower part of the display the code 03u will appear.

AL. C

AL. FSET

OK

Set the code

Press key 2 to advancethrough the sequence of the codes:(11= room temperature displayed; 12 = timedisplayed).Press key 1 to return through the sequence.

AL. C

AL. FSET

OK

Confirm selectionand move toprogramming thefirst timer cycle

Press SET to confirm

AL. C

AL. FSET

OK

DT2040038-00

3

SET

3

SET

Example: you want the room temperature to be shown duringoperation: select code 11.

Example of display when stove is lit:

4

65

3

SET

AL. C

AL. FSET

OK

21

03U

OO

4

65

3

SET

AL. C

AL. FSET

OK

21

03U

1 1

20oC

O N 4

PROGRAMMING THE TIMER’S FIRST CYCLEFunction Action Display

Access toprogramming mode

Hold down the SET key for five seconds

AL. C

AL. FSET

OK

Activate/deactivatethe timer

The timer programming mode isactivated/deactivated by selecting the displayCron (activated) or CroF (deactivated).Press key 1 to select the desired display.

AL. C

AL. FSET

OK

Confirm selection

Press the SET key to confirm.

AL. C

AL. FSET

OK

Setting first cycleautomatic startuptime

Press key 2 to advance through thetimetable (10 minutes at a time).Press key 1 to return through thesequence.

AL. C

AL. FSET

OK

3

SET

3

SET

For example, you want to activate the automatic startup andshutdown for the desired period: Example of display.

The time previously input is shown:

For example, you want the stove to start up at 06:00

05U

CronFLASHING SCRIPT

05U

CronFLASHING SCRIPT

06U

12 :00

4

65

3

SET

AL. C

AL. FSET

OK

21

06U

06:00

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

H07022850 / DT2000426 - 00

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26SUPERIOR®

Function Action Display

Confirm selectionand move to nextsetting

Press the SET key to confirm

AL. C

AL. FSET

OK

Setting first cycleautomatic shutdowntime

Press key 2 to advance through thetimetable (10 minutes at a time).Press key 1 to return through thesequence.

AL. C

AL. FSET

OK

Confirm selectionand move to nextsetting

Press SET key to confirm

AL. C

AL. FSET

OK

Timeractivated/deactivatedfor any given day

Press key 2 to see the days of the weekPress key 1 to activate/deactivate the timer function on that day: ‘on’ or ‘off’

The chosen timetable will be confirmed (on) or

cancelled (oFF) for any given day

example LUon = active Monday

example LUoF = deactive Monday

Confirm selectionand move to nextsetting

Press SET key to confirm

AL. C

AL. FSET

OK

Select desiredtemperature

Press key 2 to increase temperaturePress key 1 to lower temperature

AL. C

AL. FSET

OK

Select power level

Press key 6 to increase the powerlevel: 1, 2, 3, 4, 5Power level 2 is recommendedPress key 5 to decrease the power level: 5, 4, 3, 2, 1

AL. C

AL. FSET

OK

Confirm selectionand move toprogramming secondcycle

Press SET key to confirm

AL. C

AL. FSET

OK

3

SET

3

SET

07U

OO:OO

07U

09:00

08U

LUon

4

65

3

SET

AL. C

AL. FSET

OK

21

4

65

3

SET

AL. C

AL. FSET

OK

21

For example, you want the first cycle of operation to shut down at09.00:

3

SET07oC

0 9 u 1

4

65

3

SET

AL. C

AL. FSET

OK

21

20oC

0 9 u 1

For example you want the room temperature to be 20°C

4

65

3

SET

AL. C

AL. FSET

OK

21

20oC

0 9 u 2

3

SET10U

OO:OO

DT2040039-00

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

H07022850 / DT2000426 - 00

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27SUPERIOR®

PROGRAMMING THE TIMER’S SECOND CYCLEFunction Action Display

Setting second cycleautomatic startuptime

Press key 2 to advance through thetimetable (10 minutes at a time)

Press key 1 to return through the sequence

AL. C

AL. FSET

OK

Confirm selectionand move to nextsetting

Press the SET key to confirm

AL. C

AL. FSET

OK

Setting second cycleautomatic shutdowntime

Press key 2 to advance through thetimetable (10 minutes at a time)

Press key 1 to return through the sequence AL. C

AL. FSET

OK

Confirm selectionand move to nextsetting

Press SET key to confirm

AL. C

AL. FSET

OK

Timeractivated/deactivated on any given day

Press key 2 to see the days of the weekPress key 1 to activate/deactivate the timer function on that day: ‘on’ or ‘off’

The chosen timetable will be confirmed (on) or

cancelled (oFF) for any given day

example LUon = active Monday

example LUoF = deactive Monday

Confirm selectionand move to nextsetting

Press SET key to confirm

AL. C

AL. FSET

OK

Select desiredtemperature

Press key 2 to increase temperature

Press key 1 to lower the temperature progressively

AL. C

AL. FSET

OK

Select power level

Press key 6 to increase the powerlevel: 1, 2, 3, 4, 5Power level 2 is recommended.Press key 5 to decrease the power level: 5, 4, 3, 2, 1

AL. C

AL. FSET

OK

3

SET

3

SET

For example you want the stove to start up at 16:00

For example you want the second cycle to shut down at 19.30

4

65

3

SET

AL. C

AL. FSET

OK

21

10U

16:OO

1 1 U

OO:OO

4

65

3

SET

AL. C

AL. FSET

OK

21

1 1 U

19:3O

12U

LUon

4

65

3

SET

AL. C

AL. FSET

OK

21

3

SET07oC

1 3 u 1

4

65

3

SET

AL. C

AL. FSET

OK

21

For example you want the room temperature to be 20°C

20oC

1 3 u 1

4

65

3

SET

AL. C

AL. FSET

OK

21

20oC

0 9 u 2

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

•FLASHING LED

H07022850 / DT2000426 - 00

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28SUPERIOR®

During operation some parts of the stove (door, handle, ceramic parts) can reach high temperatures.Remember to maintain the safety distances indicated previously.Be careful, take all due precautions and always comply with the instructions.If during operation smoke leaks from any part of the stove or the flue, shut the stove down immediately and ventilate the room. When the stovehas cooled, check for the cause of the leak and if necessary call in specialist personnel.The stove is fitted with several safety devices to guarantee safe operation.

The safety devices are fitted to eliminate the risk of injury to people and pets and damage to property. Tampering or work carriedout by unauthorised personnel can jeopardise this function.

Possible warnings of problemsSimple operating problems can usually be resolved with the help of the following pages.

6.6 SAFETY DEVICESDT2011439-00

SMOKE CHAMBER PRESSURESensor Description Display

Pressure switch

"AL 1"

Connected to the exhaust outlet, it’s function is tocheck the pressure inside the exhaust outlet allowingoperation of the stove in complete safety

WHEN ACTIVATEDIf ideal operation conditions in the exhaustoutlet become altered (incorrect installation,blockages or impediments in the flue, poormaintenance, unfavourable weather conditionssuch as persistent wind etc…) the sensor willstop the power supply to the fuel-loadingchute, blocking the supply of fuel to the burnerand starting the shutdown process.• In the left part of the display the message"NO DEPR", will appear and in the righthalf "AL1"

• The LED beside "ALF" will light up.• After 60 seconds the alarm will sound (ifactivated)

AL. C

AL. FSET

OK

WHAT TO DO• Shut down the stove by holding the on/off keydown for several seconds (the alarm will stop);

• Wait until you are sure that combustion ofremaining pellets has stopped;

• Wait until the stove has cooled down, thencheck for and remove whatever has caused thesafety system to be triggered. Finally, after having cleaned the burner, restartthe stove by pressing the on/off key.

AL. C

AL. FSET

OK

AL1

NodEPr

• LED LIGHTS

FLASHING SCRIPT

O f f

12:OO

Sensor Description Display

Confirm selection.Programmingcomplete. Exit fromprogramming mode.

Press SET key to confirm.

AL. C

AL. FSET

OK

AL. C

AL. FSET

OK

O f f

12:OO

o n 4

20oC

If you have programmed the timer while the stove is unlit, thedisplay may look like this:

If you have programmed the timer while the stove is lit, thedisplay may look like this:

3

SET

H07022850 / DT2000426 - 00

DT2040040-00

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29SUPERIOR®

Sensor Description Display

Pressure switch

"AL 3"

Its function is to check correct operation of the pressureswitch so that the stove can be used in all safety.

WHEN ACTIVATEDIt activates during the “START” stage of the stove(see “STARTING THE STOVE” table).• If an anomaly is detected in the pressure switch,the readout "AL 3" appears on the display• In the right part of the display will appear the message"AL 3".• After 60 seconds the alarm will sound (ifactivated).

AL. C

AL. FSET

OK

WHAT TO DO• Shut down the stove by holding the ON/OFF key

down for several seconds. (the alarm will stop).• Call the After-Sales Service Centre. AL. C

AL. FSET

OK

DT2040096-00

AL3

O f f

12:OO

FUEL TANK TEMPERATURESensor Description Display

Thermostat withautomatic reset

"AL 2"

Located on the pellet hopper, its function is toprevent excessive temperature ranges.

WHEN ACTIVATEDIf the pellet hopper temperature reaches criticallevels, the thermostat cuts off the powersupply to the fuel-loading auger, therebystopping the supply of pellets to the grate andstarting the stove shutdown process.• In the left part of the display will appear themessage "HOT TEMP", and in the right part"AL 2".• The LED beside "AL C" will light up• After 60 seconds the alarm will sound (ifactivated).

AL. C

AL. FSET

OK

WHAT TO DO• Shut down the stove by holding the ON/OFFkey down for several seconds. (the alarm willstop).

• Wait until you are sure that combustion ofany pellets remaining in the grate hasstopped.

• Finally, after having cleaned the grate restartthe stove by pressing the ON/OFF key. If theanomaly continues call the After-SalesService Centre.

AL. C

AL. FSET

OK

DT2040097-00

AL2

HOTTEMP

• LED LIGHTS

FLASHING SCRIPT

O f f

12:OO

H07022850 / DT2000426 - 00

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30SUPERIOR®

SMOKE TEMPERATURE SENSORSensor Description Display

Smoke sensor

Connected to the electronic board, it constantlymonitors the running temperature allowing thestove to operate in complete safety.

WHEN ACTIVATEDIf the temperature exceeds the fixed safety limitthe board will stop the power supply to thefuel-loading chute, thus depriving the burner offuel and starting the stove’s shutdownprocess.The message is accompanied by an alarm.

AL. C

AL. FSET

OK

WHAT TO DO• Shut down the stove by holding the ON/OFFkey down for several seconds.

• The alarm will stop.• Wait until you are sure that combustion ofremaining pellets has stopped.

• Check for and remove whatever has triggeredthe alarm

• After having cleaned the burner, restart thestove by pressing the ON/OFF key.

AL. C

AL. FSET

OK

Smoke sensor disconnected

WHEN ACTIVATEDIf the sensor becomes detached momentarilyand/or accidentally from its position, or if it isnot connected properly to the electronic board.The problem will be indicated by the messageon the display and by an alarm.

AL. C

AL. FSET

OK

WHAT TO DO• Shut down the stove by holding the ON/OFFkey down for several seconds.

• The alarm will stop.• Call the After-Sales Service Centre. AL. C

AL. FSET

OK

DT2040048-02

temp

Mass

oFF

12:00

Conn

no

oFF

12:00

H07022850 / DT2000426 - 00

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31SUPERIOR®

ROOM TEMPERATURE SENSORSensor Description Display

Room sensor

Connected to the rear of the stove it constantlymonitors the temperature in the stove’simmediate environs to ensure its operation incomplete safety.

WHEN ACTIVATEDIf the sensor detaches itself momentarilyand/or accidentally from its position, theproblem does not require the immediateshutdown of the stove, which will continue tofunction normally at the chosen power level.The problem will only be indicated if thetemperature display has been activated, inwhich case a temperaure of 0°C will beshown.

AL. C

AL. FSET

OK

AL. C

AL. FSET

OK

WHAT TO DORestore the sensor to its proper position;If the temperature display has been activatedthis will once again be shown.

AL. C

AL. FSET

OK

DT2040049-00

Example of display if temperature display is activated:

Example of display if time display is activated:

During operation the door must remain closed. It is to be openedonly when the stove has been shut down and cooled for thecarrying out of maintenance.Use the door handle tool provided in the kit to open the door, usingit as shown in the picture below.

APERTURA ANTA C/MANOFREDDA MARIKA MIRELLDT2030633

DT2030633-00

6.7 OPENING THE DOOR - Fig. 33DT2010087-04

6.8 DISPOSAL OF ASHESDT2010049-04

on4

00oC

on4

12:3O

on4

26oC

Ash from natural (non-treated) wood burned in stoves or open fireplaces is composed mainly of calcium, silicon, potassium andmagnesium oxides. The ashes can therefore be used as a fertiliser for plants or in the garden, albeit not exceeding 2.6 kg per 10m2

annually

The ashes should be placed in a metal container with a sealed cover. The sealed container should be placed on a non-combustible surface at a safe distance from combustible materials until the cinders have been completely extinguished.

Only when they have been fully extinguished can the ashes be thrown away with organic waste, assuming that nails or othernon-organic material are not present.

Fig. 33

H07022850 / DT2000426 - 00

Every two days, check the ash drawer to see if it needs emptying. For the disposal of ashes see section 6.8.

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32

DT2010057-02

Pursuant to current regulations on the safety of electrical equipment, you must contact a Superior After-Sales Service Centre or a qualifiedelectrician for all and any work connected with installation, maintenance or servicing that involves access to electrical parts.

Maintenance is to be considered compulsory for correct and efficient stove operation. If maintenance is not carried out with the recommendedfrequency, stove performance could suffer. The manufacturer will not be responsible for stove deterioration or malfunction if due to poormaintenance.All maintenance work (cleaning, any replacements, etc.) must be carried out when the stove is shutdown and cold.Do not use materials that could scratch or damage the glass, since scratches could become cracks. Under no circumstances use abrasivesubstances.

SUPERIOR®

7.0 MAINTENANCE DT2010197-01

7.1 CLEANING THE GRATE AND THE GRATE SUPPORT - Fig. 34-35 DT2010156-04

7.2 CLEANING THE ASH DRAWERDT2010100-03

7.3 CLEANING THE FIREBOX – Fig. 34 / 40DT2010199-03

DT2030632-00

Fig. 34

GRATE BAFFLE PLATE

GRATE

H07022850 / DT2000426 - 00

ASH DRAWER

IGNITION HOLE

DT2030239-02

Fig. 35

DT2030289-00

Fig. 37

DT2030290-00

Fig. 38

DT2030291-00

Fig. 39

DT2030292-00

Fig. 40

DT2030288-00

Fig. 36

Clean the grate area periodically (approx. once every two days) andwhenever the stove is to be lit:• Remove the grate baffle plate and lift out the grate.• Remove any ash or other material that may have built up, takingparticular care to free any clogged holes using a sharp pointedtool.

• Make sure the “ignition hole”, located on the rear of the grate, iskept clean.

• Check the grate support and remove any ash.

The frequency of cleaning depends on how much the stove is usedand the quality of the fuel

After cleaning and before lighting the stove, check that thegrate is correctly inserted and pushed back towards thelower rear baffle. Refit the grate baffle plate.

The firebox should be cleaned once a week as follows:• remove the grate and the ash drawer (Fig. 34).• Remove the internal baffle plate by raising it slightly using theflaps as handles, if necessary loosening the two screws fixing theside baffle plates (Fig. 37 - 38), then rotate it and tilt it in order toslide it out of the firebox (Fig. 39 - 40).

• Use a vacuum cleaner to remove any ash from the firebox.• Having cleaned the firebox thoroughly, replace the parts in thereverse order to above, paying particular attention to thepositioning of the internal baffle plate: it should sit snugly on thecatches on the sides of the firebox (the two catches must remainin front of the baffle plate).

This type of cleaning requires a vacuum cleaner suitable forholding ash.

When cleaning the enamelled metal parts of the product use a soft cloth moistened with water.NEVER CLEAN METALLIC PARTS USING ALCOHOL, SOLVENTS, PETROLEUM-BASED PRODUCTS, ACETONES OR OTHER DEGREASING ORABRASIVE SUBSTANCES.In the event of such substances being used the manufacturer will not be responsible for any damage caused.Discolouration of metallic parts may be the result of misuse.

The ceramic cladding must first be cleaned with a soft dry cloth before using any detergent (even mild detergent).Products are available on the market which are suitable for cleaning ceramics as well as concentrated products for cleaning porcelain. These willremove oil, ink, coffee and wine stains, etc.

NEVER SOAK THE CERAMIC CLADDING OR CLEAN IT WITH COLD WATER WHEN IT IS STILL HOT AS THE THERMAL SHOCK COULD CAUSE IT TO CRACK. En

glis

h

Once a year clean the smoke chamber as follows:• Remove the screw which secures the lower front cladding, thenraise the cladding element slightly and pull it towards you (Fig.41).

• Remove the seven screws which secure the front cover of thechamber (Fig. 42).

• Remove the screws which secure the smoke duct cover, then liftit slightly and take it out by pulling it towards you (Fig. 43 – 44).

• Use a vacuum cleaner to remove any ash and carbon depositswhich can accumulate in the chamber, paying particular attentionnot to damage the blades of the fan (Fig. 45).

• After cleaning the chamber thoroughly, refit the cover and ifnecessary replace the gasket.

IIn order to get the most from your product we recommend that thismaintenance be carried out on a monthly basis.Remove the plug from the Tee and clean the pipes.If necessary, particularly on the first few occasions, we recommendcalling in a qualified technician.

PULIZIA DELL'IMPIANTO DI SCARICO 1151DT2031151

DT2031151-00

Fig. 46

33SUPERIOR®

7.4 CLEANING THE SMOKE CHAMBER - Fig. 41 / 45DT2010200-01

7.5 CLEANING THE FLUE SYSTEM - Fig. 46DT2010092-03

7.7 CLEANING THE ENAMELLED METAL PARTSDT2010061-03

H07022850 / DT2000426 - 00

Fig. 41

Fig. 42

DT2030295-00

Fig. 43

DT2030296-00

Fig. 44

DT2030297-00

Fig. 45

DT2030294-00

DT2030293-00

7.6 CLEANING THE CERAMIC CLADDINGDT2010059-03

The glass should be cleaned when cold using ammonia-based degreasing agents and not corrosive substances such as solvents.If the appliance is very slow to heat up in the ignition phase due to fuel that isn’t completely dry, this is likely to cause a build-up of tar on the glass. Thiswill eventually burn off when the secondary air supply is opened (if the appliance is equipped accordingly) or when the appliance is operating at full capacity.If the tar is left to build up over a long period it will require more effort to removeWe therefore recommend that the glass be cleaned daily before lighting the stove.

Do not use any material that could scratch or spoil the glass, as scratches may develop into cracks or breaks.

The stove is fitted with a 4mm thick glass panel, resistant to thermal shock up to 750ºC; the glass can only be broken by heavy impact or misuse. Do notslam the door or hit the window. In case of breakage replace only with a Gruppo Piazzetta spare part. To replace, proceed as follows:• wear protective gloves;• remove the door and lie it flat;• loosen the screws visible on the inside of the door;• remove the frame and glass carefully;• if the fibreglass seal and glazing bead have deteriorated, replace them;• change the glass panel then replace the frame, tightening the screws carefully but not excessively;• remount the door.If other problems occur, consult your nearest retailer.

To change the battery proceed as follows: using a small Philips head screwdriver, remove the screw on the back of the handset. Then holding itupside down remove the back casing. Replace the battery (type A23 12V) being careful not to reverse the polarity (the battery type and polarityare shown on the back of the handset). Close the handset and dispose of the old battery in the appropriate way.If the problem persists contact your nearest retailer or Centre for Technical Assistance.

Any cleaning or maintenance work must be carried out after the CURRENT HAS BEEN SWITCHED OFF.The stove is fitted with fans (smoke extractor and heating) positioned at the bottom rear of the stove. Any build-up of dust or ash on the blades can unbalancethem resulting in noise during operation.It is necessary to have the fans cleaned annually. Since such an operation involves dismantling certain parts of the stove, have the cleaning carried out onlyby a Piazzetta Service Centre or other qualified persons.

When shutting the stove down for the summer, proceed as follows:• remove all pellets from the hopper and feeding auger;• carefully clean the grate, the grate support, the firebox and the ash drawer;• clean the flue thoroughly: contact a professional chimneysweep for this purpose;• clean all dust, cobwebs, etc. from the area behind the inner lining panels once a year, in particular the fans.• Disconnect the power cable from the power supply.

The following maintenance should be carried out ONCE A YEAR and is necessary to ensure efficient and safe stove operation.• Clean the firebox thoroughly.• Clean and inspect the flue.• Check the condition of seals and gaskets.• Clean mechanical and moving parts (motors and fans).• Check electrical and electronic components.

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34SUPERIOR®

7.8 CLEANING THE GLASS (DAILY)DT2010062-04

7.9 REPLACING THE WINDOWDT2010093-05

7.10 REPLACING THE REMOTE CONTROL BATTERYDT2010094-00

7.11 CLEANING THE FANSDT2010095-06

7.12 WHEN NOT IN USEDT2010096-03

7.13 EXTRAORDINARY MAINTENANCEDT2010097-03

H07022850 / DT2000426 - 00

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35SUPERIOR®

Some of the problems indicated below may be resolved by following the instructions. All work must be carried out when theappliance is cold and disconnected from the electricity supply (pull out the plug).

Authorised qualified persons must be contacted, in accordance with current regulations, whenever it is necessary to work on partsinside the cladding or the firebox in order to resolve the problem. It is therefore recommended that only “Gruppo Piazzetta S.p.A.”authorised Service Centres be contacted. Whenever authorised Service Centre personnel carry out work, they must show an identitycard issued by Gruppo Piazzetta S.p.A. on which the following are printed: name of the Service Centre, stamp and signature of thecompany and the period of validity of the actual document.

Unauthorised tampering with the appliance or the use of other than original spare parts not only creates situations of risk foroperator safety, but invalidates the warranty and relieves the manufacturer from all liability.

8.0 TROUBLESHOOTING DT2011482-00

PROBLEM CAUSE SOLUTION

The control panel display is not lit The stove has no power supply Check that the power lead is pluggedinto the wall and the stove

Defective power lead Replace the power lead (use onlyoriginal spares)

Fuses blown

Check the fuses in both the plug andon the electronic board, replacingthem if necessary. If problem persistscall an electrician

Defective control panel Replace the control panel (use onlyoriginal spares)

Defective flat cable Replace flat cable (use only originalspares)

Defective electronic board Replace electronic board (use onlyoriginal spares)

External pressure reader warning"AL 1" "NO DEPR"

Blocked flue Check and clean the flue

Broken smoke extractor Replace the motor (use only originalspares)

Flue system too long Verify correct installation (see section 5)

Deteriorated door or exhaust systemlinings Check all washers and linings

Pipe insulation blocked Dismantle and clean

Silicone piping blocked or broken Check and/or replace piping

Defective electronic board Replace electronic board (use onlyoriginal spares)

Door open Control if the door is closed

H07022850 / DT2000426 - 00

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36SUPERIOR®

PROBLEM CAUSE SOLUTION

Fuel tank automatic reset thermostatwarning"AL 2" "Hot tEMP"

Blocked flue Check and clean the flue

Burner requires cleaning Clean burner (see section 7.1)

Defective thermostat Replace thermostat (use only originalspares)

Badly positioned thermostats Check positioning of sensor

Defective electronic board Replace electronic board (use onlyoriginal spares)

Defective fan Check the fan; replace if necessary(use only original spares)

Failed ignition "NO ACC" Fuel tank empty Refuel

Burner requires cleaning Clean burner (see section 7.1)

Required operating temperature notreached Empty burner and restart

Defective pilot light Replace pilot light (use only originalspares)

Defective electronic board Replace electronic board (use onlyoriginal spares)

Pressure switch "AL 3" malfunction Faulty pressure switch Replace the pressure switch (useonly original spares).

No power supply to the auger

Check the electrical connections(contact a Superior After-SalesService Centre or an authorisedperson).

H07022850 / DT2000426 - 00

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37SUPERIOR®

PROBLEM CAUSE SOLUTION

Exhaust outlet temperature warning"MASS tEMP"

Blocked flue Clean flue

Defective electronic boardReplace electronic board (use onlyoriginal spares)

Defective sensorReplace sensor (use only originalspares)

Badly positioned sensorCheck positioning and connection ofsensor (see electrical diagram)

Incorrect settings input Check settings

Smoke sensor disconnected"NO CONN"

Bad connection from 2-pin terminalto electronic board

Check positioning and connectionof sensor (see electrical diagram)

Defective electronic board Replace electronic board (use onlyoriginal spares)

Badly positioned sensor Check connections

Stove runs for 9-10 minutes thengoes out

Exhaust fumes have not reachedrequired temperature

Retry and if problem persists contactan authorised technician

Heat sensor badly connected Check cabling and connections

Blocked flue Clean flue

Failed ignition See "NO ACC"

Defective electronic boardReplace electronic board (use onlyoriginal spares)

Fuel-loading system blockedEmpty fuel tank; check and clean fuel-loading system

H07022850 / DT2000426 - 00

SUPERIOR®

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ish

Electronic board fuse.Unscrew the cartridge fuse or safety plug from the electronic board andreplace with a similar one.Motherboard fuse type: F4AL250V

Fuse on the IEC power socket.Draw out the fuse carrier and replace the fuse with the spare to befound inside the small drawer.Type: F4AH250V

Nome?:DescrizioneDT2030896

Tap po p orta fusib ileCartridge fuse/safety plug

Motherboard

DT2030897

Cassettino porta fusibileFuse carrier drawer

Fig. 47

Fig. 48

DT2030896-00

DT2030897-00

38

8.1 REPLACING THE FUSESDT2010557-02

H07022850 / DT2000426 - 00

SUPERIOR®

DICHIARAZIONE DI CONFORMITÀDECLARATION OF CONFORMITY

Il sottoscritto, rappresentante il seguente costruttore The undersigned, representative of the following manufacturer

Gruppo Piazzetta S.p.A.Via Montello, 22

31010 Casella D'Asolo (TV) - ITALY

DICHIARA che l’apparecchiatura descritta in appresso:DECLARES that the product:

DescrizioneDescription

PELLETS STOVES

ModelliModels

SOFIA

è conforme alle disposizioni legislative che traspongono le seguenti direttive:• direttiva 89/336 CEE (Direttiva EMC) e successivi emendamenti• direttiva 73/23 CEE (Direttiva Bassa Tensione) e successivi emendamenti

is in accordance with the following Directives:• 89/336 EEC Directive (EMC Directive) and subsequent amendments• 73/23 EEC Directive (Low Voltage Directive) and subsequent amendments

e che sono state applicate tutte le norme e/o specifiche tecniche di seguito indicateand that all the following standards have been applied

EN 55014-1 (2000) + EN 55014-1/A1(2001) + EN 55014-1/A2(2002); EN 61000-3-2 (2000); EN 61000-3-3 (1995) + EN 61000-3-3/A1 (2001) EN 55014-2 (1997) + EN 55014-2/A1 (2001)EN 60335 1 (1994); EN 60335 1/Ec (1995) ; EN 60335-1/A11 (1995) ; EN 60335-1/A1 (1996); EN 60335-1/A12 (1996); EN 60335-1/A13(1998); EN 60335-1/A14 (1998); EN 60335-1/A15 (2000); EN 50165 (1997)

Ultime due cifre dell’anno in cui è affissa la marcatura CE____05___________Last two figures of the year of the CE marking

Luogo__Casella D'Asolo (TV)____Place

Data01 / 07 / 2005Date

Firma Sign(nome e funzione)(name and title)

DT2010101-01 COPIA / C

OPY

SUPERIOR®

39H07022850 / DT2000426 - 00

Grup

po P

iazz

etta

S.p

.A.

Tech

nica

l Dep

artm

ent -

Cod

. H07

0228

50/D

T200

0426

Rev. 0

0 (01/20

09)

Product serial number, to be quoted when requesting servicefrom the Gruppo Piazzetta After-Sales Service Centre.

Via Montello, 2231011 Casella d’Asolo (TV) - ITALY

Tel. +39.04235271 - Fax +39.042355178www.superiorcaminetti.it

e-mail:infopiazzetta@piazzetta.it

SUPERIOR®