Pedro Rubio – SE Service Assurance July, 2015

1© 2014 EXFO Inc. All rights reserved.

EXFO Service Assurance

Pedro Rubio – SE Service Assurance

July, 2015

BrixCall Passive – VoIP Monitoring

2© 2014 EXFO Inc. All rights reserved. 2© 2015 EXFO Inc. All rights reserved.

Agenda

1. Introduction – EXFO SA

2. The Brix system

3. Passive monitoring

4. Q&A

EXFO Service Assurance Confidential


Who We Are

OUR COMMITMENT: To facilitate the deployment, maintenance and continuous monitoring of telecom

networking technologies.

PROVIDER OF DEPLOYMENT

TEST TOOLS IN

THE TELECOM INDUSTRY

OF REVENUES GENERATED BY

PRODUCTS ON MARKET

TWO YEARS OR LESS

WORLDWIDE IN

OPTICAL PORTABLE

TESTING

1800+EMPLOYEES IN 25 COUNTRIESOF THE TOP 100 SERVICE

PROVIDERS WORLDWIDE

MARKET SHARE GAINS



The Brix System

5© 2013 EXFO Inc. All rights reserved..

The Brix System

BrixWorxBrixWorx› Correlation and aggregation engine

› Real-time dashboard and business intelligence

Real-time reporting and dashboards

Business intelligence

and trending

OSS/BSS› Data extraction

› Provisioning

› Fault management

› Trouble ticketing

› Billing

› Single sign-on

Open API› Collection and aggregation› Test suite software

Real-time automated

network monitoring

Source for Measurements

Brix Verifiers

› Purpose-built for active and passive

monitoring/testing

Standards

› Leverage existing network elements

Other NEs

› Integration with othervendors’ equipment

Data


Brix Monitoring Methods


Live Monitoring� 100% Live Traffic Passive Analysis

� Signaling + RTP Media Correlation

� Subscriber QoE

Active Monitoring� Active Synthetic Traffic Injection

� Continuous Periodic & On-Demand

� Verifier-to-Verifier, Verifier-to-Elements


Customer

Application

or Service

IMS, RCS, VoLTE

Core-VoIP, Business VoIP, Wholesale VoIP

Broadcast, IPTV

VoD, OTT

Test Suite

Technology

Metro/Carrier Ethernet

Mobile BackhaulSmall Cell, IP Services

BrixNGN BrixCall BrixVision

Ethernet Services› RFC2544

› Y.1564› 802.1ag› Y.1731

IP Services› RFC2544› Y.1564› TWAMP› DNS

› FTP/HTTP› Web

Voice, SMS, RCS› SIP› H.248› H.323› Diameter

› RADIUS› RTP Media

Video› TR 101-290 › MPEG-TS› RTSP› H323

Brix Passive Verifiers

Brix Agents

Third-Party Network Elements

Brix Active Verifiers

Brix Test Suites



Brix Differentiatiors


� Combined Active + Passive Solution� Multiservice and multilayer network visibility

� Broadest & deepest portfolio of IP test suites in the market

� Flexibility to expand with network and technology needs

� Open architecture and vendor-agnostic platform� Data and network visibility on one screen

� Leveraging standards-based network elements

� Unmatched Scalability � 100,000+ endpoint installation supported on one system

� 1000+ Active and 200+ Passive Verifiers on one system

� Flexible solutions � Tailored to your needs

� Faster deployment


Passive Monitoring


Brix Passive Verifier Line-up


BV-4100

Small

BV-4104

Medium

BV-4220

Large

BV-4230

X Large

Monitoring Capacity


Protocols and codecs support

› Protocol support:

› Transport: IPv4, IPv6, VLAN, DSCP, TCP, UDP,

SCTP, Sigtran Adaptation layers

› Call signaling protocols: SIP/SIP-I/SIP-T, H.323,

NCS, MGCP, H.248, SS7 Sigtran

› Authentication/translation protocols: Diameter,

ENUM/DNS

› Bearer protocols: RTP, RTCP, RTCP-XR

› Audio Codecs: G.711 A-law/mu-law, G.722,

G.722.1, G.723, G.726, G.729, GSM-HR, GSM-

FR, GSM-EFR, AMR, AMR-WB, EVRC, EVRC-B,

EVRC-WB, iLBC

› Video codecs: H.261, H.263, H.263+, MPEG-4

› Network management: SNMP v1, v2c


BV-41xx series

› BV-4100:

› Two port 1GE passive verifier, signaling (no RTP

acceleration)

› Test ports: 2 x 1 Gigabit Ethernet, 10/100/1000

Base-T copper only

› Management ports: 2 x 1 Gigabit Ethernet,

10/100/1000Base-T Copper

› BV-4104:

› Four port 1GE passive verifier, signaling + RTP

acceleration

› Test ports: 4 x 1 Gigabit Ethernet, SFP+ fiber

terminations




BV-41xx series

› BV-4220:

› Two port 10GE passive verifier, signaling + RTP

acceleration, RAID5 storage


terminations



› BV-4230:

› Four port 10GE passive verifier, signaling + RTP

acceleration, RAID5 storage


terminations




Brix IMS Passive Monitoring


› Monitored Protocols

› SIP, SIP-I, SIP-T, H248 Megaco or ASN.1, ENUM, RTP/RTCP-XR

› RANAP IuCS Sigtran, ISUP & BICC Sigtran, SMS over IP

› End-to-End Call Correlation

› 3G + 3G, IMS + IMS, 3G + IMS, 3G or IMS + Fixed VoIP

Mobile Network Site

RNC

RNC

GGSN

MGW MSS

SGSN

Tests Results

Reporting

Monitored RTP Media

Correlated

Call Signaling

3G Radio Network

(UTRAN)RANAP IuPS

SIP-I,H248, etc.

RANAP IuCS


Brix VoIP/IMS Solution Overview

Measure� KPI Creation, Reporting, Trending

Monitor� Data Collection, Alerting

Troubleshoot� Fast Root Cause Isolation


Real-time configurable dashboards

Each BrixCall

User customizes their own

Dashboard(s)

Each BrixCall

User customizes their own

Dashboard(s)

New Widget

Functionality

New Widget

Functionality

10-minute KPI aggregation

periods

10-minute KPI aggregation

periods

Selectable

Dashboard Timescale

Selectable

Dashboard Timescale


Call failure analysis

› At-A-Glance Call Failures by Type

› Provides fast trending & isolation of problem calls

› Breakdown & trending of No Answer, Busy & Failed Calls

Per-Protocol Failure

Drilldown

Mouse-over

for Result

Codes Breakout


Drill down to individual problem calls

Call Search Criteria

Matching End-to-End

Correlated Call Summaries

Call Flow

Troubleshooting

Details (next slide)


Fast Root-Cause determination

Audio & Video Media Quality metrics

Signaling Quality

metrics

Call Flow Diagram

Drill-down to Message Decodes


Brix IMS Measurement and Reporting -KPIs


› Mobility Session Metrics (LTE, eHSRP)

› Sessions Started, Avg Session Duration

› Attach Latency, Failures, Timeouts

› IMS Session Transaction Metrics

› Successful Registrations, Deregistrations

› Transaction Latency, Failures Timeouts

(Registration, Authentication, Authorization,

Profile / Policy Download, …)

› Call Session Metrics

› Call Attempts, Call Failures, Call Duration,

Max Simultaneous Calls

› Setup Delay, Post-Dial Delay, Post Pickup

Delay, Termination Delay

› Calls Unanswered, Calls Busy

› ASR, NER, Call Completion Ratio (CCR)

› Audio Media QoS Metrics

› RTP Audio Streams / Bandwidth

› RTP Packets, Packet Loss, Packet

Discard, Jitter, Latency, RTCP-XR

› Brix E-Model MOS

› PESQ MOS option (active test only)

› Video Media QoS Metrics

› RTP Video Streams / Bandwidth

› RTP Packets, Packet Loss, Packet

Discard, Jitter, Latency, RTCP-XR

› Brix Video Quality Index (VQI)

› SMS/IP Transfer Metrics

› SMS Messages Sent, Send Failures

› SMS Messages Delivered, Delivery

Failures, Confirmation Failures

Dimensioned by Time, Customer, Partner, Location, Region, Element

Drilldown to individual E2E calls


Documents

Pedro Rubio – SE Service Assurance July, 2015