PDQ Presentation

History

Product Line

Competitive Comparison

Ryko Manufacturing Company:

lonal

Ryko Manufacturing Company:

lonal

Update To 1/25/01 Presentation

• It is interesting to see how much or how little has changed in the last 18 months

• Ryko has moved forward with a very successful product launch of the OHD

• PDQ is still relying on the 4000 and the G5 has still not caught on

PDQ History

• Dover Industries Purchased PDQ In May 1998• Sales Were About $50 M And They Had 195

Employees At The Time Of The Purchase• “Red” Lewis Was To Remain As Chairman For

Two Years• ALAN Jones VP/Manufacturing Was To Stay

Onboard• Charlie Lieb COO Was Named President - He

Had Joined PDQ From FMC In 1991

PDQ History

• Update

– Allen Jones Is Gone– Lewis Is Inactive– Lieb Is Still President– New Manufacturing Facilities Were Built in

1999

PDQ History

• Dover Corporation

– Worldwide Manufacturer Of Industrial Products

– 50 + Operating Companies, 150 Plant Locations

– 28,700 Employees

– 2001 Sales $4.46 Billion (-14%)

• Earnings Were $248.54 Million (-52%)

• EPS (–67%) To $0.82 Share

PDQ History

• Dover Industrial 2001 Results

– Sales $1.16 Billion (-3.6%)

– Profits $142.2 Million (-25.52%)_

PDQ Histroy

• Dover Industrial First Quarter 2002 Results– Sales $270.0 Million (–13%)– – Profits $41.7 Million +15%

– Backlog $158 Million (-16%)

– “PDQ also had a challenging quarter as neither the petroleum retailers nor investor markets have recovered after September 11.”

Harvard Business School Case

• I Have Obtained A PDQ Company Profile Used In Case Study At Harvard On Strategic Planning

• Charlie Lieb’s Son Is A Graduate And Returned To Review The Company Profile

• Profile Dated June 1999

Harvard Case Study

• PDQ Views

– Domestic Market By Equipment Type

• Self-Serve 35%

• In-Bay Automatic 40%

• Tunnel 25%

Harvard Case Study

• PDQ Views

– In-Bay Automatic By Wash Process

• Friction 20%

• Touchless 80%

Harvard Case Study

• Feel They Are Largest Manufacturer

• 90’s Grew From 26 To 200+ Employees

• PDQ Differs From Ryko And Mark VII In That They Make Extensive Use of Sub Component Suppliers

Harvard Case Study

• PDQ Engineering – 4 Engineers PI and Mfg

– 8 Engineers New Product Development

– 4 Technical Support People

– Windows NT Computers with AutoCAD

• PDQ Operations– Uses UNIX-Based Enterprise Management software

For Mfg, Purchasing, Order Entry And Accounting

Harvard Case Study

• Management Controls And Systems– Lieb -- Background Engineering At US

Military Academy, 11 Years in Army, FMC Operations And Plant Management

– Management By Wandering Around Was Hands On Using His Presence Io Attain And Maintain Control Until 1995/6/7 When They Started To Implement A Management System

PDQ Product Line

• “Carefree” Touch-free Tunnel Product Line– Consists Of 26 Tunnel Components– The Burton Follower Arch, Gatling Gunner

And The STA-SYS Tire Cleaner Are Still Part Of This Product Line

• Laserwash In-bay Automatic Product Line– Consists Of The Laserwash 4000 Series And

The Laserwash G5 Series And Support Components

Laserwash 4000 Series

• The 4000 Remains The Heart Of The Product Line And Remains The Product That PDQ Is Best Known For And Accounted for Plus 80% Of Sales In 1997

• Still Today Many Distributors Refuse To Quote The G-5 Machine

Laserwash 4000 SeriesAreas To Attack

• The Following Photos Show Some Key Areas Where We Have Significant Advantages With Our OHD Product

• The 4000 Series Is A Product We Beat On Features And Performance, But Give Them Credit It Is Still A Competitor With A Good Reputation In The Market

Laserwash 4000 And Laserwind Docking Dryer

Ryko Has A Choice Of Dryers That Work

Instruction SignThis Is As Glitzy As It Gets!

Left Side Photo Eye

Right Side Photo EyeAnd Dryer Cord

Not A Very Clean Look Vs Our OHD

The Heart Of Their Problems

Twelve Horsepower Rubber Tired TillerThe Famous Little Green Dump Valve $$

Critical Bay Plate

Locates The Left Side Of TheVehicle

The Spray Arm Only AdjustsTo The Right Side Of The Vehicle

They Have A No Bay Plate Option That Is A Extra Cost (Rennie Comments)

Clean Design??

New Wall Mount

Month Old Mount

Stainless Is Available But At Extra Cost

Laserwash G5 Experience Series

Latest Offering From PDQ – Introduced In 1998

But Very Few Units In The Field

Features Tape Drive, No Bay Plate And A TwoManifold System With Spinner Nozzles

Many PDQ Dealers Still Not Quoting The G5

Laserwash Experience

The Machine Appears MassiveIt Does Have Some Style Unlike The 4000 Series

The Arm Is Very Large AndHas13 Spinner Nozzles And8 Other Nozzles

You Can See The UltrasonicsLocated On The SupportFrame Notice The Bay Length Required The Dryer Is A Fixed Part Of The Unit

The Framework Is Large And Has To AddGreatly To The Cost Of The Machine

Notice Machine Length And Building Extension

The Wash Quality Was Good Except For TheFilm On The Windows - - Time 5:55 W SPDry

Spray Arm With Dual Manifolds

How Long Will The Large Spinner Nozzles Last OnReclaim Water And How Much Will They Cost To Replace

New Dryer That Is Part Of The Machine

A Cleaner Design With No More Hanging CablesBut Does It Dry better? 200 AMP Service Required

View Of The Massive & Expensive Support System

The Good News For PDQ It Won’t Rust Like The 4000

Photo Eye Mounted On A Large & ExpensiveSupport

Built Like A Tank And Costs As Much

Ultrasonics From PDQ

Their Learning Curve Be May Steep, Already A 4 Year Delay

Clean Bay Design??

PDQ Competitive Comparison

The Following Slides The Most SignificantCompetitive Points To Keep In Mind

Before We Review These Please Keep In MindThat PDQ Is A Strong Player In The Market PlaceAnd We Should Learn From Their Strengths

Key OHD Advantages Vs 4000

• Fast Tape Drive

• Stainless Steel Construction

• No Rubber Tires

• No Chemical Dumping

• Speed And Wash Quality Of High Impact

• No Bay Plate Standard

Key OHD Advantages Vs 4000

• Better Selection Of Dryers That Work• Speed & Coverage Of Dual Manifold+

Halo System• More Experience With Ultrasonic

Systems• 5 Year Pump And Motor Warranty• No Bearings To Grease

Key OHD Advantages VS The G5

• Price Ryko Is $30,000 To $40,000 Less

• Faster Cycle Times

• Proven Ultrasonic Experience

• Demonstrated Nozzle Life

Why Should PDQ Be Concerned

• Ryko Touch Free Products

– OHD Targets PDQ

– Feature And Performance Advantages VS The 4000

– Performance And Price Advantage VS The G5

Why Should PDQ Be Concerned

• Ryko OHD

– 140 Plus Units Shipped In First Year Of Market Introduction

– Momentum Is Still Building • AD Campaign Now Underway• 2002 ICA Show Hit• Product Performance Is Outstanding• Up to 30/40% Of Southeast Pending Business

Why Should PDQ Be Concerned

• Ryko Friction Products

– Customers Demanding Cleaner Cars

– Major Oil Turning To Friction

– Dealers And Jobbers Mixed But Likely to Follow Major Oil

– Private Investor Side By Side Experience

Why Should PDQ Be Concerned

• Ryko’s New Self Serve Product Line

• A More Aggressive Sales Posture On Our Part

• Strong Distributor OHD Marketing Efforts

– Mailers– Presentations– Testimonials

Why Should PDQ Be Concerned

• Continued Improvement Of Our Product Lines

• Our People