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Question Domain Satisfied % vs Goal% Satisfied % Goal % State Avg Participation in Treatment 94% 80% 92% Quality and Appropriateness 93% 80% 93% Overall 92% 80% 91% General Satisfaction 91% 80% 92% Access 89% 80% 88% Respect 89% 80% 91% Outcome 85% 80% 83% Recovery 84% 80% 79% (Based on 652 FY16 Surveys) Satisfied % 0-80% Goal % 80-100% Goal Met Under Goal Consumer Satisfaction Survey Ethnicity # % State Avg Non-Hispanic 1,436 72% 74% Hisp-Puerto Rican 460 23% 12% Hispanic-Other 63 3% 7% Unknown 37 2% 6% Hispanic-Cuban 6 0% 0% Hispanic-Mexican 5 0% 1% Age # % State Avg 18-25 177 9% 13% 26-34 568 28% 23% 35-44 475 24% 19% 45-54 545 27% 22% 55-64 211 11% 17% 65+ 31 2% 5% > 10% Under State Avg > 10% Over State Avg Unique Clients State Avg Client Demographics Gender # % State Avg Male 1,366 68% 59% Female 641 32% 41% Transgender 0% Race # % State Avg White/Caucasian 1,093 54% 65% Other 492 25% 13% Black/African American 397 20% 16% Asian 9 0% 1% Hawaiian/Other Pacific Islander 9 0% 0% Am. Indian/Native Alaskan 6 0% 1% Multiple Races 1 0% 1% Unknown 3% Discharges 2,241 2,529 -11% Admits 2,605 2,577 1% Service Hours 2,829 2,233 27% Bed Days 34,878 23,521 48% Monthly Trend Measure Actual 1 Yr Ago Variance % Unique Clients 2,007 1,991 1% > 10% Under 1Yr Ago > 10% Over 1 Yr Ago Clients by Level of Care Program Type Level of Care Type # % Addiction Residential Services 1,449 60.9% Outpatient 408 17.2% Employment Services 231 9.7% Case Management 145 6.1% Forensics Community-based 144 6.1% Other 2 0.1% Provider Activity Connecticut Dept of Mental Health and Addiction Services InterCommunity Recovery Centers, Inc. (ADRC) Reporting Period: July 2016 - December 2016 Provider Quality Dashboard Hartford, CT (Data as of Mar 21, 2017)

Provider Activity Consumer Satisfaction Survey (Based … Recovery Centers, Inc. (ADRC) Connecticut Dept of Mental Health and Addiction Services ... No Re-admit within 30 Days of …

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Question Domain Satisfied % vs Goal% Satisfied % Goal % State Avg

Participation in Treatment 94% 80% 92%

Quality and Appropriateness 93% 80% 93%

Overall 92% 80% 91%

General Satisfaction 91% 80% 92%

Access 89% 80% 88%

Respect 89% 80% 91%

Outcome 85% 80% 83%

Recovery 84% 80% 79%

(Based on 652 FY16 Surveys)

Satisfied % 0-80%Goal % 80-100% Goal Met Under Goal

Consumer Satisfaction Survey

Ethnicity # % State Avg

Non-Hispanic 1,436 72% 74%

Hisp-Puerto Rican 460 23% 12%

Hispanic-Other 63 3% 7%

Unknown 37 2% 6%

Hispanic-Cuban 6 0% 0%

Hispanic-Mexican 5 0% 1%

Age # % State Avg

18-25 177 9% 13%

26-34 568 28% 23%

35-44 475 24% 19%

45-54 545 27% 22%

55-64 211 11% 17%

65+ 31 2% 5%

> 10% Under State Avg> 10% Over State AvgUnique Clients State Avg

Client DemographicsGender # % State Avg

Male 1,366 68% 59%

Female 641 32% 41%

Transgender 0%

Race # % State Avg

White/Caucasian 1,093 54% 65%

Other 492 25% 13%

Black/African American 397 20% 16%

Asian 9 0% 1%

Hawaiian/Other Pacific Islander 9 0% 0%

Am. Indian/Native Alaskan 6 0% 1%

Multiple Races 1 0% 1%

Unknown 3%

Discharges 2,241 2,529 -11%

Admits 2,605 2,577 1%

Service Hours 2,829 2,233 27%

Bed Days 34,878 23,521 48%

Monthly Trend Measure Actual 1 Yr Ago Variance %

Unique Clients 2,007 1,991 1%

> 10% Under 1Yr Ago> 10% Over 1 Yr Ago

Clients by Level of CareProgram Type Level of Care Type # %

AddictionResidential Services 1,449 60.9%

Outpatient 408 17.2%

Employment Services 231 9.7%

Case Management 145 6.1%

Forensics Community-based 144 6.1%

Other 2 0.1%

Provider Activity

Connecticut Dept of Mental Health and Addiction ServicesInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016

Provider Quality DashboardHartford, CT(Data as of Mar 21, 2017)

Measure Actual 1 Yr Ago Variance %

Unique Clients 145 135 7%

Admits 102 99 3%

Discharges 87 102 -15%

Service Hours 418 161 160%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 0% 45%

Data Entry Actual State Avg

Valid NOMS Data 88% 94%

Data Submission Quality

Connecticut Dept of Mental Health and Addiction ServicesCCAR - Hartford

Addiction - Employment Services - Employment Services Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 7 Active Employment Services Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Services 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Employed 60 39% 35% 36% 4%

Service UtilizationActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Clients Receiving Services 36 55% 90% 80% -35%

Measure Actual 1 Yr Ago Variance %

Unique Clients 44 38 16%

Admits 31 27 15%

Discharges 29 23 26%

Service Hours 213 28

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 25% 45%

Data Entry Actual State Avg

Valid NOMS Data 100% 94%

Data Submission Quality

Connecticut Dept of Mental Health and Addiction ServicesCCAR - New London

Addiction - Employment Services - Employment Services Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 7 Active Employment Services Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Services 100%

Discharges 83%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Employed 19 42% 35% 36% 7%

Service UtilizationActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Clients Receiving Services 11 69% 90% 80% -21%

Measure Actual 1 Yr Ago Variance %

Unique Clients 42 33 27%

Admits 33 26 27%

Discharges 26 14 86%

Service Hours 108 33

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 0% 45%

Data Entry Actual State Avg

Valid NOMS Data 99% 94%

Data Submission Quality

Connecticut Dept of Mental Health and Addiction ServicesCCAR - Willimatic

Addiction - Employment Services - Employment Services Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 7 Active Employment Services Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Services 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Employed 9 21% 35% 36% -14%

Service UtilizationActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Clients Receiving Services 13 81% 90% 80% -9%

Measure Actual 1 Yr Ago Variance %

Unique Clients 32 28 14%

Admits 17 15 13%

Discharges 8 14 -43%

Bed Days 3,393 2,603 30%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 0% 0%

Data Entry Actual State Avg

Valid NOMS Data 100% 97%

Valid TEDS Data 100% 99%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 70% 95%

SA Screen Complete 74% 96%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 100% 100%

Valid Axis V GAF Score 100% 94%

Connecticut Dept of Mental Health and Addiction ServicesClayton House 950400

Addiction - Residential Services - Transitional/Halfway House 3.1 Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 11 Active Transitional/Halfway House 3.1 Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Discharges 50%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Bed Utilization12 Months Trend Beds Avg LOS Turnover Actual % Goal % State Avg Actual vs Goal

Avg Utilization Rate 15 171 days 0.3 123% 90% 100% 33%

90-110%< 90% >110%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 6 75% 85% 64% -10%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

No Re-admit within 30 Days of Discharge 8 100% 85% 75% 15%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Follow-up within 30 Days of Discharge 1 17% 90% 61% -73%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Abstinence/Reduced Drug Use 32 100% 70% 88% 30%

Employed 21 66% 60% 34% 6%

Improved/Maintained Axis V GAF Score 12 75% 75% 83% 0%

Measure Actual 1 Yr Ago Variance %

Unique Clients 21 24 -13%

Admits 13 16 -19%

Discharges 10 15 -33%

Bed Days 1,968 1,801 9%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 0% 13%

Data Entry Actual State Avg

Valid NOMS Data 100% 96%

Valid TEDS Data 100% 96%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 85% 94%

SA Screen Complete 85% 95%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 100% 100%

Valid Axis V GAF Score 100% 100%

Connecticut Dept of Mental Health and Addiction ServicesCoventry House 950401

Addiction - Residential Services - Intermediate/Long Term Res.Tx 3.5 Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 40 Active Intermediate/Long Term Res.Tx 3.5 Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 83%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Bed Utilization12 Months Trend Beds Avg LOS Turnover Actual % Goal % State Avg Actual vs Goal

Avg Utilization Rate 10 140 days 0.3 107% 90% 80% 17%

90-110%< 90% >110%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 4 40% 70% 71% -30%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

No Re-admit within 30 Days of Discharge 10 100% 85% 91% 15%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Follow-up within 30 Days of Discharge 3 75% 90% 63% -15%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Abstinence/Reduced Drug Use 16 73% 70% 74% 3%

Improved/Maintained Axis V GAF Score 9 75% 95% 82% -20%

Measure Actual 1 Yr Ago Variance %

Unique Clients 168 167 1%

Admits 164 164 0%

Discharges 148 158 -6%

Bed Days 3,414 3,094 10%

Program Activity

Connecticut Dept of Mental Health and Addiction ServicesGA Recovery House 950359

Addiction - Residential Services - Recovery House Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 14 Active Recovery House Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Measure Actual 1 Yr Ago Variance %

Unique Clients 359 162 122%

Admits 240 122 97%

Discharges 69 114 -39%

Service Hours 819 1,554 -47%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 6% 40%

Data Entry Actual State Avg

Valid NOMS Data 71% 96%

Valid TEDS Data 93% 92%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 34% 96%

SA Screen Complete 34% 96%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 99% 100%

Valid Axis V GAF Score 99% 94%

Connecticut Dept of Mental Health and Addiction ServicesOP Counseling Center 950200

Addiction - Outpatient - Standard Outpatient Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 116 Active Standard Outpatient Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Services 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 59 86% 50% 53% 36%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Abstinence/Reduced Drug Use 227 63% 55% 53% 8%

Stable Living Situation 266 73% 95% 85% -22%

Employed 66 18% 50% 42% -32%

Self Help 71 20% 60% 24% -40%

Not Arrested 104 29% 75% 84% -46%

Improved/Maintained Axis V GAF Score 88 58% 75% 60% -17%

Service UtilizationActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Clients Receiving Services 167 57% 90% 74% -33%

Outpatient Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

2 or more Services within 30 days 89 37% 75% 76% -38%

Service Engagement

Measure Actual 1 Yr Ago Variance %

Unique Clients 78 68 15%

Admits 75 69 9%

Discharges 66 66 0%

Bed Days 1,626 1,094 49%

Program Activity

Connecticut Dept of Mental Health and Addiction ServicesRecovery House 950348

Addiction - Residential Services - Recovery House Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 14 Active Recovery House Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Discharges 67%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Measure Actual 1 Yr Ago Variance %

Unique Clients 1,166 1,315 -11%

Admits 1,400 1,602 -13%

Discharges 1,366 1,603 -15%

Bed Days 8,594 5,370 60%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 100% 100%

Data Entry Actual State Avg

Valid NOMS Data 100% 98%

Valid TEDS Data 100% 98%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 100% 99%

SA Screen Complete 99% 99%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 100% 100%

Valid Axis V GAF Score 100% 99%

Connecticut Dept of Mental Health and Addiction ServicesResidential Detox 950600

Addiction - Residential Services - Medically Monitored Detox 3.7D Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 8 Active Medically Monitored Detox 3.7D Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Bed Utilization12 Months Trend Beds Avg LOS Turnover Actual % Goal % State Avg Actual vs Goal

Avg Utilization Rate 35 21 days 0.0 133% 90% 102% 43%

90-110%< 90% >110%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 1,097 80% 80% 77% 0%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

No Re-admit within 30 Days of Discharge 1,146 84% 85% 85% -1%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Follow-up within 30 Days of Discharge 537 49% 90% 56% -41%

Discharge Outcomes

Measure Actual 1 Yr Ago Variance %

Unique Clients 144 157 -8%

Admits 22 49 -55%

Discharges 24 47 -49%

Service Hours 55 -

Program Activity

Connecticut Dept of Mental Health and Addiction ServicesSA Jail Diversion Program

Addiction - Forensics Community-based - Court Liaison-Jail Diversion Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 2 Active Court Liaison-Jail Diversion Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Services 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Jail DiversionActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Follow-up Service within 48 hours 15 38% 0% 48% 38%

Service UtilizationActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Clients Receiving Services 8 7% 90% 34% -83%

Measure Actual 1 Yr Ago Variance %

Unique Clients 53 39 36%

Admits 52 34 53%

Discharges 46 34 35%

Bed Days 1,105 855 29%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates N/A 0%

Data Entry Actual State Avg

Valid NOMS Data 97% 97%

Valid TEDS Data 100% 99%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 96% 95%

SA Screen Complete 98% 96%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 100% 100%

Valid Axis V GAF Score 100% 94%

Connecticut Dept of Mental Health and Addiction ServicesSATEP ADRC MaleHsgSupp 950444

Addiction - Residential Services - Transitional/Halfway House 3.1 Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 11 Active Transitional/Halfway House 3.1 Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Discharges 67%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Bed Utilization12 Months Trend Beds Avg LOS Turnover Actual % Goal % State Avg Actual vs Goal

Avg Utilization Rate 6 40 days 0.1 100% 90% 100% 10%

90-110%< 90% >110%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 38 83% 85% 64% -2%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

No Re-admit within 30 Days of Discharge 18 39% 85% 75% -46%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Follow-up within 30 Days of Discharge 21 55% 90% 61% -35%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Abstinence/Reduced Drug Use 38 67% 70% 88% -3%

Improved/Maintained Axis V GAF Score 40 87% 75% 83% 12%

Employed 5 9% 60% 34% -51%

Measure Actual 1 Yr Ago Variance %

Unique Clients 306 271 13%

Admits 290 250 16%

Discharges 223 255 -13%

Bed Days 9,839 4,648 112%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates N/A N/A

Data Entry Actual State Avg

Valid NOMS Data 99% 98%

Valid TEDS Data 100% 99%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 99% 95%

SA Screen Complete 99% 96%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 100% 100%

Valid Axis V GAF Score 100% 99%

Connecticut Dept of Mental Health and Addiction ServicesSATEP ADRC Res Intensive950601

Addiction - Residential Services - SA Intensive Res. Rehabilitation 3.7 Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 12 Active SA Intensive Res. Rehabilitation 3.7 Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Bed Utilization12 Months Trend Beds Avg LOS Turnover Actual % Goal % State Avg Actual vs Goal

Avg Utilization Rate 28 54 days 0.1 191% 90% 114% 101%

90-110%< 90% >110%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 170 76% 80% 79% -4%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

No Re-admit within 30 Days of Discharge 208 93% 85% 91% 8%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Follow-up within 30 Days of Discharge 114 67% 90% 62% -23%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Self Help 214 68% 60% 74% 8%

Abstinence/Reduced Drug Use 166 53% 70% 57% -17%

Improved/Maintained Axis V GAF Score 159 71% 75% 81% -4%

Measure Actual 1 Yr Ago Variance %

Unique Clients 46 36 28%

Admits 36 26 38%

Discharges 26 26 0%

Bed Days 2,754 1,814 52%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 0% 13%

Data Entry Actual State Avg

Valid NOMS Data 99% 96%

Valid TEDS Data 100% 96%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 98% 94%

SA Screen Complete 98% 95%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 100% 100%

Valid Axis V GAF Score 100% 100%

Connecticut Dept of Mental Health and Addiction ServicesSATEP ADRC Res Intermed.950403

Addiction - Residential Services - Intermediate/Long Term Res.Tx 3.5 Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 40 Active Intermediate/Long Term Res.Tx 3.5 Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Bed Utilization12 Months Trend Beds Avg LOS Turnover Actual % Goal % State Avg Actual vs Goal

Avg Utilization Rate 10 97 days 0.2 150% 90% 80% 60%

90-110%< 90% >110%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 17 65% 70% 71% -5%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

No Re-admit within 30 Days of Discharge 24 92% 85% 91% 7%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Follow-up within 30 Days of Discharge 16 94% 90% 63% 4%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Abstinence/Reduced Drug Use 45 98% 70% 74% 28%

Improved/Maintained Axis V GAF Score 19 68% 95% 82% -27%

Measure Actual 1 Yr Ago Variance %

Unique Clients 61 21 190%

Admits 33 8 313%

Discharges 45 10 350%

Service Hours 232 50

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 25% 68%

Data Entry Actual State Avg

Valid NOMS Data 95% 98%

Data Submission Quality

Connecticut Dept of Mental Health and Addiction ServicesSATEP Cath Fam Svc CM 950480

Addiction - Case Management - Standard Case Management Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 17 Active Standard Case Management Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Services 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 24 53% 50% 51% 3%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Employed 11 17% 20% 20% -3%

Stable Living Situation 47 73% 80% 84% -7%

Self Help 26 41% 60% 66% -19%

Service UtilizationActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Clients Receiving Services 18 95% 90% 88% 5%

Measure Actual 1 Yr Ago Variance %

Unique Clients 26 23 13%

Admits 13 10 30%

Discharges 15 14 7%

Bed Days 2,185 2,242 -3%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 0% 0%

Data Entry Actual State Avg

Valid NOMS Data 99% 97%

Valid TEDS Data 100% 99%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 100% 95%

SA Screen Complete 100% 96%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 100% 100%

Valid Axis V GAF Score 23% 94%

Connecticut Dept of Mental Health and Addiction ServicesSATEP Mercy, Women ALC 950446

Addiction - Residential Services - Transitional/Halfway House 3.1 Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 11 Active Transitional/Halfway House 3.1 Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 83%

Discharges 83%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Bed Utilization12 Months Trend Beds Avg LOS Turnover Actual % Goal % State Avg Actual vs Goal

Avg Utilization Rate 14 196 days 0.4 85% 90% 100% -5%

90-110%< 90% >110%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 11 73% 85% 64% -12%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

No Re-admit within 30 Days of Discharge 11 73% 85% 75% -12%

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Follow-up within 30 Days of Discharge 8 73% 90% 61% -17%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Abstinence/Reduced Drug Use 20 77% 70% 88% 7%

Employed 7 27% 60% 34% -33%

Improved/Maintained Axis V GAF Score 1 5% 75% 83% -70%

Measure Actual 1 Yr Ago Variance %

Unique Clients 50 50 0%

Admits 28 33 -15%

Discharges 24 11 118%

Service Hours 155 263 -41%

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 73% 40%

Data Entry Actual State Avg

Valid NOMS Data 82% 96%

Valid TEDS Data 77% 92%

Data Submission Quality

Cooccurring Actual State Avg

MH Screen Complete 100% 96%

SA Screen Complete 100% 96%

Diagnosis Actual State Avg

Valid Axis I Diagnosis 100% 100%

Valid Axis V GAF Score 100% 94%

Connecticut Dept of Mental Health and Addiction ServicesSATEP-HBH OP 950201

Addiction - Outpatient - Standard Outpatient Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 116 Active Standard Outpatient Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Services 100%

Discharges 100%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 6 25% 50% 53% -25%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Not Arrested 42 84% 75% 84% 9%

Stable Living Situation 38 76% 95% 85% -19%

Abstinence/Reduced Drug Use 16 32% 55% 53% -23%

Employed 9 18% 50% 42% -32%

Improved/Maintained Axis V GAF Score 21 60% 75% 60% -15%

Self Help 8 16% 60% 24% -44%

Service UtilizationActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Clients Receiving Services 25 96% 90% 74% 6%

Outpatient Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

2 or more Services within 30 days 16 57% 75% 76% -18%

Service Engagement

Measure Actual 1 Yr Ago Variance %

Unique Clients 87 44 98%

Admits 56 27 107%

Discharges 29 23 26%

Service Hours 830 145

Program Activity

On-Time Periodic Actual State Avg

6 Month Updates 36% 68%

Data Entry Actual State Avg

Valid NOMS Data 94% 98%

Data Submission Quality

Connecticut Dept of Mental Health and Addiction ServicesSenior Services

Addiction - Case Management - Standard Case Management Program Quality DashboardInterCommunity Recovery Centers, Inc. (ADRC)

Reporting Period: July 2016 - December 2016 (Data as of Mar 21, 2017)

* State Avg based on 17 Active Standard Case Management Programs

> 10% Over < 10% Under

Actual Goal Goal Met Below Goal

Jul Aug Sep Oct Nov Dec % Months Submitted

Admissions 100%

Services 100%

Discharges 83%

1 or more Records Submitted to DMHAS

Data Submitted to DMHAS by Month

Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Treatment Completed Successfully 10 34% 50% 51% -16%

Discharge Outcomes

RecoveryNational Recovery Measures (NOMS) Actual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Self Help 55 59% 60% 66% -1%

Stable Living Situation 72 77% 80% 84% -3%

Employed 10 11% 20% 20% -9%

Service UtilizationActual % vs Goal % Actual Actual % Goal % State Avg Actual vs Goal

Clients Receiving Services 44 69% 90% 88% -21%