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Global Companion SM GLOBAL UNDERWRITING Insuring your client’s global operations is easy... with the right companion. Travelers is one of the few insurers in the nation with the capability to provide property and liability insurance for global exposures. Whether your client is an existing multinational organization or just beginning to explore the possibility of expanding into the foreign market, Travelers has the products, services and expertise to meet a wide range of international insurance needs for our domestic customers with foreign activity in more than 100 countries. Our mission is to create customized and exceptional solutions for your client’s needs, no matter how complex.

Global Companion - The Travelers Companies - … Companion Our Global Companion product combines property and liability coverages in a package for your international operations. We

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Page 1: Global Companion - The Travelers Companies - … Companion Our Global Companion product combines property and liability coverages in a package for your international operations. We

Global CompanionSM

GLOBAL UNDERWRITING

Insuring your client’s global operations is easy... with the right companion.

Travelers is one of the few insurers in the nation with the capability to provide property and liability insurance for global exposures. Whether your client is an existing multinational organization or just beginning to explore the possibility of expanding into the foreign market, Travelers has the products, services and expertise to meet a wide range of international insurance needs for our domestic customers with foreign activity in more than 100 countries.

Our mission is to create customized and exceptional solutions for your client’s needs, no matter how complex.

Page 2: Global Companion - The Travelers Companies - … Companion Our Global Companion product combines property and liability coverages in a package for your international operations. We

Underwriting

Travelers designs, implements and services international programs to provide seamless worldwide coverage. Over the years, our niche approach has developed a solid workforce of experienced professionals who understand our clients’ industries and global insurance needs. When clients choose Travelers, they can be confident they are gaining a program of coverages backed by Travelers global network, with a focus on control, flexibility, service and quality.

Global network

Through our principle membership in the International Network of Insurance (INI), we are able to offer products and services in over 100 countries.

INI, the largest global alliance of leading insurance companies, selects its members based on strict criteria, which ensures solid services from market leaders. These relationships are supported by written agreements and procedures, so clients have peace of mind, wherever their business takes them.

INI’s mission: “To provide non-life integrated insurance solutions and risk control services to transnational, multinational and global companies and their brokers worldwide.”

Risk Control services

Our risk control group is considered one of the best in the industry. This overseas network is familiar with local safety codes, construction standards and risk management practices. This local

presence, coupled with the resources and expertise of Travelers’ domestic capabilities, results in risk management programs, seminars and personalized service plans that have a proven impact on preventing loss and reducing overall costs for global exposures. Travelers works with clients to implement a consistent and coordinated global risk control approach for our insured’s risk management practices. To learn more about our global risk control services and programs, visit riskcontrol.com.

Claim services

Travelers provides local claim services through our network resources, monitored and controlled by our dedicated international claims staff in the United States. We are capable of providing claim services to all levels of international accounts. We understand local claim responses, languages and laws.

We offer a complete packageWe are committed to serving our customers with outstanding expertise, products and service. We promise to work tirelessly to understand your client’s business and where it’s heading — no matter where in the world that may take us. We pledge that our claim handlers will give your client’s organization the personal attention it deserves. We have the financial stability and consistent high rankings by independent rating services to ensure that we will be here as the future unfolds. So, where are we headed next?

P R O T E C T I N G B U S I N E S S E S I N O V E R 1 0 0 C O U N T R I E S .

TO THE CUSTOMER IN JAPAN

AND HERE

FROM THE ENGINEER INTHE UNITED STATES

WE’VE BEEN HERE FOR MORE THAN 150 YEARS

TO THE PARTS SUPPLIERIN ENGLAND

WE’RE HERE TOO

TO THE CONTRACTORIN GERMANY

AND HERE

Page 3: Global Companion - The Travelers Companies - … Companion Our Global Companion product combines property and liability coverages in a package for your international operations. We

Global Companion

Our Global Companion product combines property and liability coverages in a package for your international operations. We offer coverage to address exposures such as:

• Employees traveling or permanently based outside the United States and Canada

• Exhibits en route to, and on display at, international trade shows

• Products exported and services provided outside the United States and Canada

• Lawsuits worldwide for occurrences that take place, or offenses that are committed, overseas

• Manufacturing operations outside the United States and Canada

• Sales offices and distribution warehouse operations for products and services outside the United States and Canada

• Employees traveling in foreign countries where kidnapping may be an issue

• Renting, owning or leasing automobiles outside of the United States and Canada

• Joint venture partners with overseas ownership or operations

Global Companion Controlled Master Programs (CMPs)

We also offer a CMP custom-designed property and liability program for multinational companies with significant international operations.

• We combine the Global Companion product, issued as a DIC/DIL master policy, with local admitted coverage in one or more countries

• Each CMP program is designed to meet the client’s specific financial and insurance objectives, based on the countries involved, the scope of the insured’s foreign operations, and the coverages required to be compliant in all jurisdictions

• A CMP minimizes coverage gaps with a seamless, global program of foreign coverages and services

Global Executive Support

Global Executive Support, an added non-insurance feature of our international programs, provides essential services to employees and their families to keep them worry-free while traveling and working abroad. We work closely with FrontierMEDEX to supply the following services:

• A wide range of medical assistance, including medical monitoring and arranging medical emergency evacuations

• Personal assistance, such as help with replacing lost travel documents, locating lost baggage, and obtaining legal and translation services

• Assistance making emergency travel arrangements for employees, family members, and traveling companions in the event of an employee’s illness

What our customers are saying:

“ Not long ago, we saw Travelers as a U.S.-based company with limited international capabilities. But that’s definitely not the case today. Not only is Travelers able to provide coverage for us in the markets where we operate, they’re also able to offer comprehensive international services such as loss control and claims handling. We could decide to place our business with almost any insurance carrier, but we haven’t. Our relationship with Travelers has paid off. We’ve seen just how well our relationship works and it is priceless.”

– A risk manager from a large Travelers international manufacturing customer

Global products and servicesWe’ve designed our Global CompanionSM product to be written in conjunction with your client’s domestic Travelers program so that their U.S. and international coverages are seamlessly coordinated to minimize coverage gaps. Global coordination means that risks can be managed and addressed to lower costs, reduce risks and prevent losses before they occur.

Page 4: Global Companion - The Travelers Companies - … Companion Our Global Companion product combines property and liability coverages in a package for your international operations. We

94 countries on map

ArubaArgentinaAustraliaAustriaBahamasBahrainBarbadosBelarusBelgiumBermudaBosnia & HerzegovinaBrazilBulgariaCambodiaCanadaChileChinaColombiaCosta RicaCroatiaCyprusCzech RepublicDenmarkDominican RepublicEcuadorEgyptEl SalvadorEstoniaFinlandFranceGermanyGhanaGreeceGuatemalaHondurasHong KongHungaryIcelandIndiaIndonesiaIrelandIsraelItalyJamaicaJapanKazakhstanKenyaKyrgyzstanLatviaLithuaniaLuxembourgMalaysiaMauritiusMexicoMoldovaMontenegroMoroccoNamibiaNetherlands AntillesNetherlandsNew ZealandNigeriaNorwayOmanPanamaPeruPhilippinesPolandPortugalRomaniaRussiaSaudi ArabiaSerbiaSierra LeoneSingaporeSlovakiaSloveniaSouth AfricaSouth KoreaSpainSwedenSwitzerlandTaiwanThailandTrinidad and TobagoTunisiaTurkeyTurkmenistanUnited KingdomUkraineUnited Arab EmiratesUnited StatesVenezuelaVietnam

List current as of 4.07

ArgentinaAustraliaAustriaBahrainBelarusBelgiumBeninBermudaBosnia & HerzegovinaBrazilBulgariaCambodiaCanadaChileChinaCongo (Republic)CroatiaCyprusCzech RepublicDenmarkDominican RepublicEcuadorFinlandFranceGabonGermanyGhanaGreece

Hong KongHungaryIcelandIndiaIndonesiaIrelandIsraelItalyIvory CoastJapanKazakhstanKenyaKyrgyzstanLatviaLiechtensteinLithuaniaLuxembourgMacauMalaysiaMexicoMontenegroMoroccoNamibiaNetherlands AntillesNetherlandsNew ZealandOmanPanama

PeruPhilippinesPolandPortugalRomaniaRussian FederationSenegalSerbiaSingaporeSlovakiaSloveniaSouth AfricaSouth KoreaSpainSwedenSwitzerlandTaiwanThailandTogoTrinidad and TobagoTunisiaTurkeyUkraineUnited Arab EmiratesUnited KingdomUnited StatesVietnam

International network locations

Real-life situations – Travelers is there to help

A Norwegian beverage manufacturer alleges that special beverage cans manufactured in the U.S. by a U.S.-based policyholder are defective and have caused damage to its products. Because of the defect, the manufacturer is forced to destroy several batches of its finished product. The manufacturer files a lawsuit in Norway against the policyholder. The policyholder’s U.S. general liability policy does not cover lawsuits brought outside the U.S.

Travelers Global Companion covers defense costs and provides indemnification for product liability suits for covered bodily injury or property damage brought against the policyholder in Norway and around the world.

Office equipment is damaged at the policyholder’s office in Belgium when smoke filters through the ceiling from another tenant’s office above where the fire took place.

Travelers Global Companion covers direct physical loss or damage at covered locations anywhere outside of the U.S. and Canada.

travelers.com

The Travelers Indemnity Company and its property casualty affiliates. One Tower Square, Hartford, CT 06183

This material is for informational purposes only. This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law. Availability of coverage referenced in this document can depend on underwriting qualifications and state regulations.

© 2013 The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries. CP-7714 Rev. 7-13