FOISI GLOBALfoisiglobal.com/wp-content/uploads/2017/02/profile.pdfRivers State, Nigeria. OFFICE ADDRESS: No. 55 Old Aba Road, Behind Shandees Restaurant, Opposite Ecobank Rumuomasi,

FOISI GLOBAL INVESTMENT INT ’L LTD

CORPORATE PROFILE

VALUES:

Integrity and Honesty

Fear of God

Team Work and Collaboration

VISION:

To be the service provider of first choice to

our clients in our chosen fields.

About

Over One Hundred [100]years of combined experience of

our Principals and Partners bellies our few months of

operational experience – the reason we already have high

profile projects from reputable industry top notchers under

our belt.

Our corporate values of Excellence, Dedication, Client

Satisfaction, and Speedy Delivery amongst others, makes

us a reliable partner in our client's operations.

FOISI GLOBAL More than ever before, the Oil & Gas industry is facing

tougher challenges in its operations to date globally.

Balancing the rising demand for oil and gas with the

challenges of extracting dwindling reserves, tightening

budgets, competition and high expectation from investors

will require a new approach to Health, Safety, Security,

Environment and Logistics (HSSEL) Management.

Inspired by recent high profile incidents in the industry,

we at Foisi Global believe that an efficient and effective

HSSEL Management represents the difference between

profitability and bankruptcy. Management and HSE

teams will need to do more as their roles have

increasingly become very critical to the survival of the

organization.

In this increasingly difficult operating environment, HSE

teams will need enhanced and updated training as well

as support to stay up-to-date with trending issues aided

by technology. Foisi Global will help clients to manage

the HSSEL challenges and also build the capacity of their

staff to manage same going forward.

Work/Job Hazard Analyzis (WHA/JHA) Permit to Work (PTW) Systems Un-safe Acts/Conditions (UA/UC) Audits Accident/Incident Investigations Culture Analyzis Technical Safety Hazardous Area Classification Audits, Inspections and Training Development, Documentation and Implementation of Safety Systems and Cases. Conduct of Safety Audits Safety in Designs Reviews

Executive Protection Escorts Visitors' Briefing Airports - Meet and Greet - Transition Risk Assessment/Management Surveys Voluntary Principles on Human Rights and Security (VPSHR) Audits, Inspections and Trainings Development, Documentation and Implementation of Security Plans, Management Systems and Cases. Resourcing and Selection. Design Reviews

Health Risk Assessments Noise surveys, Mapping and Mitigation Awareness Training Healthy Life styles sessions Malaria Awareness and Management HIV/AIDS Awareness Alcohol and Drug Awareness Hotel Inspections Audits, Inspections and Training

WHAT WE DO? Whereas Foisi Global is an Oil & Gas centric company, our services however can be enjoyed by companies and organizations from other sectors of the economy including Government and Public Establishment. Below is the segmentation of our services with brief description of and our philosophy for each segment and their components.

HEALTH SAFETY SECURITY

SYSTEMS ASSURANCE LOGISTICS

Development, Installation and Sustainability (Audits) for:

Quality Management (ISO 9001:2008), Environmental Management (ISO 14001), Food Safety Management Systems (ISO 22000)

Projects Audit Audits, Inspections and Training

Design and Facilitation of HSE MS Reviews.

Route Surveys

Drivers Training

Emergency Response Management

Drivers' Incentive Scheme Development and Management

Vehicle Monitoring (IN/OUT)

Fleet Management

Road Safety Campaigns Audits, Inspections and Training

Waste Management

Environmental Studies – EIA, EER, etc

Remediation Oil Spill Management and Equipment

Supplies

Emergency Response Plans Preparation

Regulators Interface Management QA/QC on Reports

Sewage Treatment – AYADEX AQUA

ENVIRONMENT

MANAGEMENT

BALANCED SCORE CARD

(BSC) Awareness Sessions

Development/Installation Audits, Inspections and Training

CHANGE MANAGEMENT

Strategy Workshops

Team Building Sessions Recruitment/Personnel Sourcing Audits, Inspections and Training

Outsourcing & Manpower Supply Services

Strategic Workshop

Executive Capacity Building

Executive Offshore Training & Development

Audits, Inspections and Training

Pre-Retirement Workshops

HR SERVICES

ENGINEERING SERVICES Civil / Mechanical / Electrical

Constructions & Projects

Project Commissioning

Project Monitoring

Audits, Inspections and Training

Supply of Bearings

Supply of Lubricants

HSES TECHNICAL SUPPORT SERVICES

Design and Implementation of HSES Management Systems in existing operations facilities – Green or Brown Fields.

Conduct of HSE Technical Studies – EIA, EER, HAZOP, HAZID, FIREPRAN, HEMP.

OSCP Control Room set up / management

HSE Manuals and HSE Case Development / Review.

HSE MANAGEMENT SYSTEM Document Reviews

Management Reviews (Organizations)

Annual Reviews Planning & Execution

Compliance Audits

Nipex Accreditation Facilities

Review of Policies

ENGINEERING SERVICES IN COLLABORATION WITH THESE ORGANIZATIONS:

1. SABRE LOGISTICS LTD (Contact Person: Name: Claude Ejituwu. Phone No.: 08037105380 Address: No. 64 Abacha Link Road, G.R.A. Phase 3, Port Harcourt.

2. PILSOJ (Contact Person: Name: Engr. Steve Njoku. Phone No.: 08037790969 Address: NTA/Mgbuoba Road, Port Harcourt.

3. FINARCH CONSULTS (Contact Person: Name: Arc. Nteiman Finomo. Phone No.: 07057694141 Address: No. 24 Agwasinwo Street, Rumuigbo, Port Harcourt.

4. DAROWNTON INTERNATIONAL LIMITED (Contact Person: Name: Mr. Omagbemi Owen. Phone No.: 08033106810 Address: No. 55 Old Aba Road, Rumuomasi, Port Harcourt.

EDUCATIONAL SERVICES (IN PARTNERSHIP WITH JNO SOLUTIONS /

HIGHBURY COLLEGE, UK)

International Students Recruitment

Technical / Vocational Training

Teachers’ Capacity Building

CHEMICAL SUPPLY SERVICES Automative Gas Oil (AGO) / Diesel Supply

Biocides Supply

MATERIAL SUPPLY SERVICES PPE Supply

Fire Safety Equipment

THE TEAM Sir Emiyarei (Emiy) Bertram Ikuru The Managing Director/Chief Executive Officer is a professional Health, Safety, Security and Environment (HSSE), auditor, trainer, external security communication / management strategist and manager. Having worked extensively on various Oil & Gas related projects in different capacity, he comes with a lot of experience that include Communication, Training, Auditing, Emergency Response Planning and Management, External Security and Regulation Management, Team working & Management, Remediation expertise. Emiy is an ISO 14001 Subject Matter Expert (SME) on certification of systems. He is a seasoned HSE professional with 28+ years working experiences. He has worked with Delta Steel Company Aladja Warri and Shell both in Nigeria & Cameroon. During his tenure as HSE, Security and Land Logistics Manager for Shell in Cameroon, no Road Traffic Accident was recorded. He has a Chemical Engineering degree and MBA both from the University of Benin, Benin, Nigeria. He is Chartered Engineer in Nigeria. He is a member of several professional bodies and Societies in Nigeria and overseas - ASIS (USA), NSE (NIGERIA), NES (NIGERIA).

CLIENTS 1. Shell Petroleum Development Company of Nigeria Ltd 2. Total E&P Nigeria Ltd 3. Energia Limited 4. Lekoil Oil and Gas Investments Limited 5. Mid-Western Oil & Gas Company Limited 6. Nalco Energy Services Nigeria Limited (formerly

Keedak Nig. Ltd) 7. AOS Orwell 8. Oando Nigeria Plc 9. Arco Integrity Solutions Limited 10. Frontier Oil Limited 11. Network Exploration and Production Nig. Ltd 12. Platform Petroleum Limited 13. Orlean Invest West Africa Limited 14. Oilserv Limited 15. Pillar Oil Limited 16. Orlean Invest West Africa Limited 17. Topline Nigeria Limited

18. Pan Ocean Oil Corporation 19. Nigeria-Sao Tome & Principe Joint Development Authority 20. Oil & Gas Free Zone Authority, F.O.T., Onne 21. Monipulo Petroleum Development Ltd 22. Rivers State Sustainable Development Agency 23. Treasure Energy Resources Limited 24. Okomu Oil Palm Company Plc 25. Tempo Energy 26. Well Opt Nigeria Limited 27. International Energy Insurance Company 28. Union Bank of Nig. Plc 29. Chartered Institute of Personnel Management of Nigeria 30. M. Saleh Engineering Company Limited

TELEPHONE: +2347069371708 , +2348032389555

EMAIL: [email protected]

[email protected]

POSTAL ADDRESS:

P. O. Box 1816, Diobu, Port Harcourt,

Rivers State, Nigeria.

OFFICE ADDRESS: No. 55 Old Aba Road, Behind Shandees Restaurant, Opposite Ecobank Rumuomasi, Port Harcourt,

Rivers State, Nigeria.

PROJECTS

Name of Client Project Title Location (s) Start & End Dates

Shell Petroleum Development Company

(Contact Person: Temitope Ajibade, HSE

Dept, PH.)

Internal Technical Review & Writing of

Environmental Reports

Port

Harcourt

2015 – Ongoing

Total E&P Nigeria Ltd

(Contact person: Kayode Soile,

Decentralized Buyer - Finance)

Outsourcing, Supply & Management of

Contracts Engineer, MOC/Feedback Engineer,

HSE Supervisor

Lagos, Port

Harcourt

10th December 2012

– Ongoing

Energia Ltd

(Contact person: Morgan Amadi, HSSE

Manager)

Outsourcing, Supply, Management of HSSE

personnel, and QHSE Consultancy Services

Kwale -

Delta State

15th January 2013 –

Ongoing

Lekoil Oil & Gas Investment Ltd

(Contact person: Ifeoma Njoku,

Procurement Manager)

Consultancy Services for Lekoil including

Supply of Chemicals for the Otakikpo Drilling

Location, and Personnel Resourcing

Ikuru Town,

Rivers State

10th August 2015 -

Ongoing

AOS Orwell

(Contact person: Ben Akogo, HSSE

Manager)

Environmental Evaluation Report for AOS

Orwell Office Base

Port

Harcourt

21st August 2015 -

29th January 2016

Nalco Champions

(Contact person: Isaac U Omajaja, Talent

& Training Development Manager)

Business Writing / Communications Training Port

Harcourt

13th – 14th June 2016

Network Exploration & Production Nigeria

Limited

(Contact person: Latifu Abu, Field

Manager)

Oil Spill Emergency Response & Management

Training

Port

Harcourt

25th – 26th May 2016

T.D Williamson Nigeria Limited

(Contact person: Emeka Okonkwo,

Regional Manager)

Fire Marshal Training, Incident Identification,

Investigation, Classification, Reporting & Root

Cause Analysis Training, & Industrial First Aid

& Cadio-Pulmunary Resuscitation Training

Port

Harcourt

15th – 18th March

2016

Arco Pipeline Solutions Limited

(Contact person: Pius K Ajabhu,

MD/CEO)

Team Working, Target Setting and

Performance Appraisal Process Training

Port

HArcourt

13th March, 2016

Alcon Nigeria Limited

(Contact person: Ibe Obasi, Corperate

HSE Manager)

HSE Management Training Port

Harcourt

23rd November – 4th

December 2015

Frontier Oil Limited

(Contact person: Wole Adefila, General

Manager)

Gas Testing, Breathing Apparatus, & Confined

Space Entry Training

Akwa Ibom

State

11th – 12th November

2015

MidWestern Oil & Gas Company Ltd

(Contact person: Anthony Okoye, HSE

Manager)

HSE and Security Management System Gap

Analysis

Kwale -

Delta State

and Lagos

4th May 2015 – 30th

August 2015

Okomu Oil Palm Company PLC

(Contact person: Mikle George, HSE

Manager)

Chemical (Oil) Spill Response Management

Training

Benin 16th July 2015

Pillar Oil Limited

(Contact person: Chinwe Onuchukwu,

Head, Human Resources)

HSE Training on Safety at Work & Prevention

HSE Incidents

Lagos Batch A: 1st – 2nd July

2014

Batch B: 3rd – 4th July

2014

Orlean Invest West Africa Limited

(Contact person: John Bill, Academy

Training Manager)

Journey Management Training

Onne 22nd June 2014

Oando Energy Services Limited

(Contact person: Dr. Clarence Maku-Kemi,

EHSSQ Manager)

Environmental Management System (EMS)

Gap Analysis

Port

Harcourt,

Onne,

Sagbama,

Bonny

12th May 2014

12th May 2014

15th – 17th May 2014

22nd – 24th May 2014

Pillar Oil Limited

(Contact person: Chinwe Onuchukwu,

Head, Human Resources)

HSE Training on Safety at Work & Prevention

HSE Incidents

Warri Batch A: 29th – 30th

April 2014

Batch B: 13th – 14th

May 2014

International Energy Insurance

(Contact person: Telema Adeleye, Ag.

Head, Group Human Capital Dev. / HSE &

Training Manager)

Internal Audit (HSE) Training Lagos

15th April 2014


(Contact person: Joy Owo)

Basic Fire Fighting Training Abuja 27th – 28th March

2014

Institute of Management and Technology

/ Highbury College

(Contact person: Joy Okwuadigbo,

Executive Partner)

Security Awareness & Management Training

for Security Personnel

Ugep –

Cross River

State

4th – 11th March 2014

Oilserv Limited

(Contact person: Chioma Manafa, HR

Admin / Training & Development

Coordinator)

Fire Wardens Training Port

Harcourt

24th – 25th January

2014

2013 ACTIVITIES REPORT (PREVIOUS PROJECTS)

Name of Client Project Title Location (s) Start & End Dates


(Contact person: Kayode Soile)

Outsourcing, Supply & Management of

Contracts Engineers

Lagos 10th December

2012 – Ongoing

Energia Ltd

(Contact person: Morgan Amadi)

Outsourcing, Supply & Management of HSSE

personnel

Kwale -

Delta State

15th January 2013 –

Ongoing

Institute of Management and Technology

/ Highbury College

(Contact person: Joy Okwuadigbo,

Executive Partner)

Security Risks Assessment Ugep –

Cross River

State

23rd – 24th

December 2013

Keedak Nigeria Limited

(Contact person: Mrs. Bernadette Attah,

HSE Mgr)

Drivers’ Capability Improvement Training Port Harcourt 16th– 17th

December 2013



Basic Fire Fighting Training Abuja 29th – 30th

November 2013

AOS Orwell

(Contact person: Linda Adiel, DGM,

Human Capital Development)

Forklift Operators Training Port Harcourt 18th – 19th

November 2013


(Contact person: Telema Adeleye, Ag.

Head, Group Human Capital Dev. / HSE &

Training Manager

Accident Investigation Training Lagos 18th August 2013

Pan Ocean Oil Corporation

(Contact person: Mr. Eneh Jacob, HR

Mgr)

Accident Investigation & Root Cause Analyzis Ovade

Ogharefe-

Delta State

22nd August 2013



Basic Fire Fighting Training Abuja 15th – 17th August

2013

OANDO Plc

(Contact person: Mr Echem Nkem Jacob,

Head – EHSQ)

Conducting EMS Gap Analyzes on OANDO

Marketing Facilities

Lagos, Port

Harcourt,

Abuja,

Kaduna,

Onne,

Calabar

April 2013 – July

2013

AOS Orwell

(Contact person: Linda Adiel, DGM,

Human Capital Development)

Basic Fire Fighting Training Port

Harcourt

21st, 22nd & 28th,

29th June, 2013



Basic Fire Fighting Training Abuja 11th – 13th June,

2012


(Contact person: Jude Modilim, Group Head, Energy & Special Risks)

HSE Management Systems Development,

Documentation and Training

Port

Harcourt,

Lagos,

Ibadan,

Abuja

4th March – 28th

June 2013

Topline Limited

(Contact person: Nkechi C. Ogbonnah,

Asst Gen. Mgr/Admin)

Organizational Review and Re-structuring Port Harcourt 27th February 2013

– 13th December

2013

Union Bank of Nigeria

(Contact person: Mrs Moshe A. Abiodun,

Head – UBN Learning Academy)

Fire Wardens Training Lagos 19th February 2013

2012 ACTIVITIES REPORT (PREVIOUS PROJECTS)

Month PROJECT TITLE CLIENT

Feb Accountant Recruitment Tempo Energy, Port Harcourt

April Drivers’ Capability Improvement Training Keedak Nigeria Limited, Port Harcourt

May i. Video Induction ii. Drivers’ Capability Improvement Training

Energia, Delta State Monipulo, Port Harcourt

Jun i. Target Setting and Performance Appraisal Training

ii. HSE Training iii. Fire Fighting Training

Keedak Nigeria Limited, Port Harcourt Union Bank of Nig. Plc, Lagos Total E&P, Abuja

Jul i. Performance Appraisal Training Nigeria-Sao Tome & Principe Joint Development Authority, Abuja

Aug i. Journey Management Training Keedak Nigeria Limited, Port Harcourt

Sept i. Performance Appraisal Training ii. Drivers’ Capability Improvement Training iii. Rotating Equipment Maintenance

Inspection, Audit and Survey

Topline Limited, Port Harcourt IEI, Lagos OANDO Energy Service, Lagos

Oct i. Drivers’ Capability Improvement Training ii. Performance Management Training

IEI, Port Harcourt Nigeria-Sao Tome & Principe Joint Development Authority, Abuja

Nov i. Drivers’ Capability Improvement Training ii. Verification/Validation of Staff Certificate

IEI, Abuja Nigeria-Sao Tome & Principe Joint Development Authority, Abuja

Dec Personnel Recruitment (2 Contract Staff) Total E&P, Lagos

2011 ACTIVITIES REPORT

Month PROJECT TITLE CLIENT

Feb. Organizational Review Keedak Nigeria Limited, Port Harcourt

Feb. Basic Fire Training/HSE Audit of Office Complex

Treasure Energy Resources Limited, Port Harcourt

Mar. Business Strategy Workshop Keedak Nigeria Limited, Port Harcourt

Jun. Facilitation of Management/Union Away Day Keedak Nigeria Limited, Port Harcourt

Jun. Facilitation of Divisional Retreat Rivers State Sustainable Development Agency (RSSDA), Port Harcourt

July Basic HSE Management Appreciation Training Oil & Gas Free Zone, FOT, Onne

Oct. Driving Capacity Improvement Learning Keedak Nigeria Limited, Port Harcourt

FOOTNOTE:

Our Company (FOISI GLOBAL INVESTMENT INT’L LTD) is accredited by the following organizations:

1. Federal Ministry of Environment

2. National Environmental Standards and Regulations Enforcement Agency (NESREA)

3. National Oil Spill Detection and Response Agency (NOSDRA)

4. Nigerian Petroleum Exchange (NIPEX)

5. Department of Petroleum Resources (DPR)

6. Industrial Training Fund (ITF)

7. Rivers State Ministry of Environment

8. Port Harcourt Chamber of Commerce Industry, Mines and Agriculture (PHCCIMA)

Programme Overview Topics Learning Objectives Duration

Business Strategy Workshop To assess the performance of the organization in the previous against plans:

To reduce the organizational vision, strategy and value proposition

Set goal for performance of the year

Develop plan for applying key learning points towards the implementation of the year’s business plan

Develop strategy for maintaining a continuous performance improvement effort in the company

Generate ideas necessary for building a stronger and more cohesive team.

Welcome & Steers & Health Check – Why are we here and where are we going?

Hopes and fears (Aggregating the issues – What did we hear?)

Syndicate Session: Working the issues (Visioning, Strategy, etc)

Quick Ice-breakers (Name/Animal Game + Birthday Game; Chinese Whispers;

Syndicate Session: Action Planning (Key Business Activities)

Team Building Activities

Work Improvement Strategies and Enablers – Tortoise & Hare

Stages of Team Development.

At the end of this one-day workshop, the participants should:

Redesign real business processes using proven principles

Be energized and motivated to improve individual performance

Become aware of the direction and key priorities of the company

Become aligned and willing to defend the core values of the company

Become change agents of the company’s transformational agenda

Work to improve company overall performance in the year.

1 day

Introduction to Balanced Scorecard The balance scorecard is a strategic planning and management system that is used extensively in business and industry, government, and non-profit organizations worldwide to align business activities to the vision and strategy of the organization, improve internal and external communications and engagements, and monitor organization performance against strategic goals.

What is Balance Scorecard

How will your organization use the Scorecard

The key benefits of the Scorecard

Critical Success Factors for using the Scorecard

Developing the Scorecard

Reviewing the Scorecard.

At the end of this session, participants will be able to:

Understand the concepts of Balance Scorecard and the way it can be used to improve organization performance

Understand why your organization needs Balance Scorecard.

1 day


Project Management: Cost Control, Monitoring and Accounting The aim of this course is to equip participants with the skills and knowledge to deliver successful projects within the budget, to deadline and of sound value. Case studies on upstream and downstream projects are employed to provide real-life examples of best strategic practice in Project Management.

Project Management in the Oil and Gas Industry context

Frameworks and Risk Mitigation

Detailed Planning, Analysis and Modelling

Performance and Problem Solving I

Performance and Problem Solving II.

At the end of this course, the participants should be able to:

Control costs and risks and maximize profitability

Master the alignment of the key stakeholders

Improve his/her focus on the business case

Develop better management of risk

Increase his/her chance of delivering a successful project, within budget, to deadline and of sound business value.

3 days

Management Retreats & Team Building Sessions We can run both events singly or together depending on the design and requirement of the customer. Management retreats are tremendous opportunities to review, assess, align and move forward. It can very effective tool in the leader’s tool box when used appropriately and effectively. Management retreats are a great way to break down cliques formed in the company. Team building events are designed to help groups develop effective communication & problem solving skills. We help participants discover new insights and translate them back to their work environments. The inherent team building value of our program offerings remind participants of the power of teams while strengthening their communication and leadership skills. These events / programs can be outdoor, indoor, evening events.

Organization’s common goal

Dynamics of teams

Brief introduction to performance appraisal

Roles in a group project.

At the end of the training, participants will gain knowledge in

Learn to work together towards a common goal

Understand and build on the dynamics of the team

Appraise performance and prepare for the future

Appraise the Vision and Strategic direction of your organization

Appreciate team diversity

Clarify roles and the process for determining roles in a group project situation

Provide a non-threatening environment for discussion of issues.

2 days


Effective Management of Time Managers and Executives must consistently add more value, in the limited time they have in hand, just to remain in contention today. To achieve more than the ordinary, managers must have the special skills for, and an acute sense of time use. The central focus is the discipline to manage oneself for time effectiveness.

Time definition

Putting Value on Time

Becoming an Organized Person

Habits of Effectiveness

Assertiveness Skills

Dealing with Time Wasters

Setting and Sticking to Priority

Managing Anxiety and Stress Habits

Coping well under pressure

Time Log – Daily, Weekly.

Ability to manage oneself in relation to time

Ability to identify and handle time wasters effectively

Ability to set priority and stick with it even under pressure

Ability to handle anxiety and stress.

1 day

Human Resources Management & Industrial Relations Trade Unions play a critical role in the process of harnessing the full potentials of the human resource in the success of the organization. This course will explore that relationship and focus on reward systems and compensation strategies in human resources, change and conflict management, legal issues and understanding of formal and informal groups in the organization.

Roles of the HR professional

Recruiting, Selection and Deployment Processes

Personal Recordkeeping

Compensation and Benefits

Performance Management

Health and Safety

Laws relating to Employment and Labour Relations.

At the end of the course, participants will be able to:

Develop the conceptual skills needed to understand the nature of the employment relationship

Examine the nature, objectives and processes used by the principal actors in the employment relationship

Critically assess the effect of industrial relations on the management of human resources

Understand the basic tenets of negotiation, collective bargaining & employee motivation.

2 days

The Change Leader Successful and sustainable

organizational improvements depend

on effective change leaders who know

how to: Create and disseminate a

vision, overcome resistance and

manage conflict. The Change Leader

programme provides knowledge of the

change process and tools to help

change leaders move through the

process.

Key elements of leadership

Change Theories

The Change Formula

Riding the Wave-Change Strategies

Process for leading change

CSF for change

Dealing with Resistance.

To be mindful of change

To recognize it as part of our lives

To learn more about it

Find ways to enhance it personally and professionally.

1 day


Leading Change This is a change leadership development programme for senior managers. It will build a solid foundation for sustaining positive continual change in the organization.

The Imperativeness of the Change Now

The Vision and Business Strategy

New Mindset required for the New Game

Change as a Process

Types of change.

Planning activities to manage change

Influencing staff to embrace change

Monitoring the effects of the change on individuals

Communication at all levels to attain buy-in

Employees change readiness.

2 days

Experiencing and Sustaining Change Ways by which business challenges

can be met successfully by a host of

change solutions, with the cooperation

of the entire employees. What is

addressed includes shift in the

environment that affect businesses in

very fundamental ways. Those sudden

shifts do create new obstacles to

business focus, to employees’ outlook,

to market outlook, etc.

Analysis of Business Situations

What is Change Management?

Psychology of Change

Attitudes to Change

What steps should be taken to accomplish change?

At the end of the session, participants will be able to

Understand what makes change necessary

Understand the business drivers for change, from their organization’s perspective

Know how to galvanize organizational support for change and win ‘hearts and minds’ at all levels

Understand the psychology of change, what motivates people, how they will react to change and how to manage those reactions

Be able to manage both the corporate and national cultural aspects of change

Be able to apply a range of analytical tools to assist at each stage in change

Know how to communicate change effectively

Identify their own roles in contributing to the desired change in the organization and be in a position to deliver on those roles.

1 day / 2 days Options

available


OHSAS 18001 Awareness The course involves awareness sessions on requirements of OHSAS 18001 standard and best practices.

Background to Occupational Health and Safety Management Systems

An Overview of the BS OHSAS 18001 :2007 Framework

Benefits of the Effective Management of OH&S

Requirements of BS OHSAS 18001:2007

Introduction to Documentation Requirements

Overview of the next Steps to Certification.

Participants acquire knowledge of the key requirements of the OHSAS 18001 Occupational Health and Safety Specification; Participants gain an understanding of Management Systems, staff roles in OHSAS implementation, audit and practical integration of OHSAS into work practices.

1 day

OHSAS 18001 Design, Implementation and Audit This course will provide participants with an understanding of the key requirements of the OHSAS 18001 Occupational Health and Safety Specification, including how planning, hazard identification, risk analysis, risk control and OH&S legal and other requirements are linked with the other elements of the OH&S Management System.

This course will cover all the core elements of an OH&S Management System, principles and techniques of auditing with the intent of achieving improved OH&S performance. There are practical exercises and breakout syndicate sessions, which help in achieving a better understanding of the subject matter.

A cost-effective approach to implementing an OH&S management system

Assisting in developing a safe working environment that is beneficial to all.

2 days

Introduction to QMS This course is specifically designed to equip participants with the wherewithal of ISO90001:008 Quality Management System.

Background

8 Management Principle

Implementation

Documentation

Certification

Quality Audit

Management Review.

Understanding of the requirements necessary to implement QMS to ISO9001:2008 standards.

1 day


Management Skills for Personal Assistants and Senior Secretaries This course will take the PA’s and Senior Secretaries through some thought process that focus on the style and work culture which characterizes the managers they work with.

Competencies and Roles in Top Secretarial Positions

Understanding Changes Affecting Business

Management Process

Interpersonal Skills

Managing the Boss

Managing Routines

Communicating Effectively – Written and Oral

Scheduling Meetings and Writing Minutes

Email, Internet and Intranet Proficiency.

At the end of the training, participants will gain knowledge in

Meeting scheduling & Minutes

Managing Routines

Management Process

Roles in top secretarial positions.

1 day

Administrative Functions and Office Management A training to deliver the requirements of Administrative officers, so they are brought up-to-date with what is expected of them at all times. The contents will make administrative staff to be highly proficient in their business support functions.

Routine of an Administrative Officer o Telephone Usage o Mail Services and Deliveries o Keeping of Accurate Records

Provision of business and logistic supports to line managers

Procurements and management of company assets

Contract and vendor management

Petty cash management

Management of stationeries.

Administrative staff are highly proficient in their business support functions

1 day

Targets Setting and Performance Appraisal Processes Organizations set performance targets to be achieved in the course of the year. Such targets are decomposed from the Corporate into Departments and into individual staff. The summation of the performance of the individuals and Departments role up into Corporate performance. Performance Appraisal refers to the total process of observing and evaluating an employee’s performance in relation to pre-set performance targets and explicit objectives. Target setting and Performance Appraisal are key elements of Performance Management, which saves the business both time and money, protects customer relationships, aids staff retention and promotes team harmony.

Creating a line of vision between the Corporate Objectives and what every employee does and attains

The Balanced Scorecard Model

Components of the Targets Setting

Completing the Performance Management Cycle with Appraisals.

By the time the programme ends, participants would become conversant with the procedures of:

Determining performance measures at the Corporate, Business Unit and Individual levels

Managing the attainment of targets through regular monitoring and support

Appraising employees and identifying training and development requirement to build relevant competencies

Linking individual performance to rewards and career advancement.

1 day


Effective Performance Appraisal Skills The training is for Managers to acquire the competence to appraise employees appropriately in line with the feedback mechanism established for all employees in the organization. The appraisal feedback skills will include the quantitative dimensions as well as each individual’s qualitative dimensions by way of ability, interest and characteristics that are relevant to the job.

The Corporate Objectives

Performance Assessment

Design of Appraisal Forms

Different Appraisal Rating Scales

Appraisal Errors.

At the end of the programme, participants will be able to:

Develop skills for effective performance appraisal

Prepare and execute Performance Appraisal Reviews

Provide a basis for evaluating jobs and measuring performance

1 day

Performance Management Performance Management is a vital organizational activity that determines the survival or otherwise of the organization. This is a key activity of Management that deserves full attention of all. Key components of the process include Definition of Vision and Mission Statements, which is translated into the Tasks and Targets of the staff.

Understanding

organization’s Vision and

Mission Statements

Understanding Targets in

context of organization’s

Vision and Mission

Statements

Why Set Targets?

Measuring Targets

How to set targets

When to use targets

Performance Appraisal

Essential Skills for

Performance Appraisal

Practicals / Hands – on

Exercises


Describe the Target Setting process as aligned to the organization’s corporate goals.

Develop SMART targets for themselves and their direct reports

Have the capacity to take responsibility for their actions

Describe the Performance Appraisal process.

Develop skills for effective performance appraisal

Prepare and execute Performance Appraisal Reviews

Align own Tasks and Targets with organization’s Vision and Mission Statements

1 day


Career Development and Succession Planning Process of establishing practical Career Management and Succession Planning to facilitate the effectiveness of employee contributions and commitments. Wherever it is done correctly, the organization always has available, at the time, the required employees with the necessary skills and experience, and in the right numbers, to successfully carry out the business plans.

Corporate objectives

Predicted organization structure

Analysis of manpower supply and demand

Performance Management System

Employee data

A Career Plan Model

Career Progression

Career Tracks.

Prepare and execute effective succession planning.

Demonstrate understanding of the basics of career development and succession planning.

Distinguish succession planning and management from replacement planning, talent management, and human capital management.

Compare traditional and career planning-oriented HR focus.

Explain employee and employer career development roles.

Examine innovative corporate career development initiatives.

Close the developmental gap by operating and evaluating a succession planning and management program.

Prepare individual development plans and manage career choices.

1 day

Personal Effectiveness & Leadership Skill Development Focuses on tools to enhance personal goals and influence people, coordinate teams to improve effectiveness, inspire commitment, enhance work relationship and achieve high performance. We will help you focus on how to develop and manage you, improve professional and personal potential, identifying personal goals and maximizing them to work with people and succeed.

Tools to enhance personal goals and influence people

Ways of coordinating teams to improve effectiveness

How to inspire commitment

Ways of enhancing work relationship and achieving high performance

How to develop and manage yourself.


Accomplish more every day and reach your goal sooner by understanding yourself better.

Stick to a task you set for yourself, and do not let yourself get distracted by the less important details

Fill your mind with positive information to improve your leadership skills.

Make a positive personal impact & add value to working relationships

Manage your own personal development

Develop the skills that enhance rapport and relationships with others

Develop ability to plan and prioritize team tasks and projects

Build a culture of reflection and self improvement.

2 days


The Effective Supervisor in the workplace This focuses on impacting the personal and professional skills needed by the supervisor to confront the challenges of managing a modern organization, whether in the private or public sector.

Personal and professional skills

Challenges of Managing a modern organization

People management strategies

Ways to succeed as a Frontline Supervisor.

At the end of the course participants will be able to:

Situate themselves on the leadership spectrum

Develop influencing and persuasive skills

Adopt people management strategies that will enable them deliver results

Evaluate their strength and capacity for delivering against targets

Discover ways to succeed as a Frontline Supervisor.

2 days

Managing Self for Organizational Success This course beams the searchlight on individual; helping him/her to explore his/her inner strength, attitude and how these impact on his/her work. It explores the interesting field of emotional intelligence and helps the individual to re-establish his/her authenticity as he/she grapples with the daily challenges of life.

How to explore your inner self and impact on your work

Emotional intelligence

Dimensions of authenticity

Motivating skills

Influencing skills

Delegation skills

Understand the dimensions of authenticity

Project your strength based on understanding of emotional intelligence

Challenge and resolve your inner & relational conflicts

Improve on your motivating, influencing & delegation skills

2 days

The Art of Self Development The aim of life is self-development, as Oscar Wilde said. It means we have the power to continuously improve ourselves because development brings about improvement. This workshop demonstrates how to take responsibility for satisfying your own learning needs to improve performance within and outside work.

Self assessment

Goal setting

Executing goals Self Development: From A –

Z

Coping with change

Is Attitude Everything?

Personal Accountability

The Time of your Life

Action planning

Understand the principle of Self Development

Identify areas to be developed

Learn how to take responsibility for one’s own learning and development

Develop Individual Development Plan for Improvement

Creating, developing and achieving realistic goals to help you make the best of yourself.

1 day


Basic Fire Fighting Training To train all categories of personnel in theoretical and practical abilities and strategies to proactively manage all fire hazards associated with both domestic and industrial operations in order to eliminate or reduce unwanted fires in our immediate environment.

Chemistry of Combustion and Fire Extinction

Causes of fires

Classification of Fires

How fire spreads

Portable Chemical Fire Extinguishers

Basic Fire Prevention

Fire Emergency Procedure Guide

Practical Fire Fighting Considerations.

Know the fundamentals of fire fighting using the various equipment found in our work environment so that on-the-spot personnel can effectively deal with an outbreak

Understand that time is an important factor in fire fighting as the man on the spot with basic knowledge is more valuable than the full time fire brigade personnel that are at a distance

Realise that despite all the best efforts in fire prevention, fires still do occur regularly.

2 days

Fire Warden Training 1. The knowledge required to recognize and eliminate fire hazards while acting as a fire warden

2. The chemistry, triangle and types of fires and their classifications and behaviours including how fire spreads.

3. The different types of fire extinguishers, agents and classifications.

4. The process involved in the operation and inspection of the different types of fire extinguishers.

5. Their duties and responsibilities with respect to the position of Fire Warden with regards to Fire Prevention and Fire Risk Assessment.

6. The roles expected of them during drills, exercises and real fires

7. Understand how to safely extinguish fires.

8. Extinguishing simulated fires using the portable fire extinguishers and hose reel equipment.

This course aims to train all organization’s personnel appointed as Fire Wardens to enable and empower them to effectively discharge their responsibilities in the event of fire emergencies.

1 day


Defensive Driving Course The course is designed to raise participants’ defensive driving skills for overall effectiveness by increasing their transport safety awareness, placing more knowledge at their disposal, sharpening skills of hazard observation, perception, anticipation, planning, defensive and timely actions.

THEORY: ¤ DDC ingredients (Why DDC) ¤ Driving Environments ¤ Elements of Heart and Minds ¤ See and Survive ¤ Driver Conditions ¤ Common Driving Errors and Violation ¤ RTAs, Reporting, Investigation and

Classification PRACTICALS:

Vehicle Checks and Observations – Vehicle Positioning

Parking

Commentary Driving.

The training shall provide a platform for renewed driving personnel with improved driving skills, enhanced reasonableness and an encompassing improved output.

1 day

Safety and Security on Wheels Programme for drivers, Transport Supervisors and Managers will be intensive and emphasis on enhanced driving skills in crisis situations, security awareness and standard traffic practices/development.

Security awareness (Executive/Personnel) protection

Security steps to take during and after vehicle hijack

Tips on avoiding/escaping ambush

Managing kidnap and hostage taking situations

Know your car engineering framework and basic car daily maintenance tips

Accidents and first aid application

Drivers’ recruitment/screening tips for Managers and Supervisors.

The training shall provide a platform for renewed driving personnel with improved driving skills, enhanced reasonableness and an encompassing improved output.

2 days


Drivers’ Capability Improvement Learning Event This course places emphasis on enhanced driving skills in crisis situations. Practical sessions will be conducted, including end of course assessment (test).

General Introduction including accident statistics, Aim of Course, Defensive Driving Concept and benefits of DDC

Definition of Defensive driving, defensive drivers, perfect trip and standard Accident Prevention Formulae

Conditions that Influence Safe Driving

Common Driving Errors, Violations & Causes of Accidents

Alcohol, Drugs and Driving

The 6 positions of two vehicle collisions, Collision Prevention, Escape routes, Stopping Distance, Following Distance, Turning, Traffic Lights, Scanning the road ahead, Road Traffic Signs, etc

The 5 Keys of Defensive Driving – The Smith System

General Safe Driving Practices

Vehicle Checks / Tire Safety

Transport Safety and Principles of Journey Management

To educate drivers on the hazards associated with their profession of driving

To improve drivers’ effectiveness in service delivery.

Update drivers on modern driving techniques.

2 days

Transportation Safety & Journey Management Course

Company/Organization Transport Policy Transport Related Risk Assessment and Control Measures Drivers Standard – Categories, Selection, Training and

Performance Monitoring Vehicle Standards – Checking Procedures, Restriction on

use and Maintenance and maintenance personnel Driver’s fitness to drive and working hours Briefing the Driver on Seatbelts, Speed limits and approved

driving hours Drugs, Alcohol and Prescribed Medication

Driving Special Vehicles Vehicle Breakdown and Vehicle Recovery Process Road Accidents Management Process Journey and load integrity and security management Post-Journey Actions

This course aims to train all drivers all the organizational staff involved in transport management on the actions and responsibilities required of them in preventing road related accidents in any journey being undertaken in course of company operations.

1 day

Programme Overview Topics Learning Objectives (Aims) Duration

Introduction to HSE Management Training This programme introduces the concept of HSE Management to both management and staff of the organization.

What is Health and Safety Management Systems?

What are the responsibilities of an employer regarding Health and Safety Systems?

What are other responsibilities of employers bothering on industrial health and safety?

What is an organizational arrangement in health and safety management?

What are the steps to successful health and safety management?

Hazards and Effects Management Process

Office safety & good house-keeping

Introduction to environmental issues.

An understanding of the underpinning systems thinking to managing HSE

Identification and classification of hazards and effects within the company’s business operations.

1 day

Advanced HSE This programme deepens the concept of HSE Management to both management and staff of the organization.

Economics of Safety

Safety Legislation/Roles of HSE Officer

Principles of HSE-MS

Hazards & Effects Management Process

Job Hazard Analyzis

Permit To Work Systems

Hazard identification (HAZID)

Hazard & Operability Studies (HAZOP)

Risk Assessment

Development of HSE Policy, HSE Case and HSE Plan

Fire Safety Management – Precaution, Prevention and Protection

Behavioural Safety

Accident Notification, Reporting and Investigation

Environmental Management – EIA, ISO 14000/18000 and Environmental / HSE Audits

Occupational Health Management

Advanced First Aid and CPR

.Transport and Logistics Safety

Emergency Response Contingency and Controls

Contractor HSE Management

Introduction to Security Management.

At the end of this course, participants would have a deepened knowledge on:

Principles of HSE MS

Hazards & Effects Management Process

HAZID

HAZOP

Risk Assessment

HSE Policy, Case & Plan

Fire Safety Management

Security Management

EIA, ISO 14000/18000

2 days


Crane Operators And Riggers Safety Course

Introduction to crane parts, operations, rigging and rigging related definitions

Essentials of safe lifting – Planning, Crane selection, Operating Conditions and Stability

Controlling Crane Lift Operations - Competent Persons, Operating in high winds and with overhead power lines

Safety in the use of cranes – Common causes of crane accidents and prevention

Important elements in rigging safety – The Crane Operator, Slingers and Lifting Tackle

Crane Hand signals Use of safety tools Rigging Precautions Pre-mob requirements for rigging job. Emergency Procedure Practical crane operation Crane Safety after use Crane inspection and maintenance Legal Requirements - Factories Act

1990 and LOLER

This course aims to train all crane operators and riggers of the organization involved in crane operations, rigging, lifting, etc on the actions and responsibilities required of them in preventing crane and rig related accidents in course of company operations.

2 days

Emergency Response Appreciation This is an appreciation programme for first responders for Fire, Explosion, Chemical Spills, Oil Spills, Image and Reputation Emergencies.

Emergencies in Nigeria

Emergency Responders

Incident Command Structure

Effective Communication

Hazard Communication

Evacuation

Recovery and Restart.

Serves as a compliance program for employees.

1 day


RIG SAFETY COURSE Introduction to Rotary Drilling Rigs Component Systems And Component Systems Safety Key Drilling Equipment Duties Of Drilling Crews Introduction To Oilfield Operations – Preparation Including

Seismic Activities, Drilling, Completion And Production Introduction To Rig HSE-MS Hazards And Effect Management Process Rig Specific HSE Hazards/Controls Rig Basic Fire Prevention/Protection Rig Permit To Work Systems/PPE Logistics/Field Journey Management Rig Emergency Management Systems

This course aims to train all rig workers of the organization involved in oilfield operations – preparations including seismic activities, drilling, completion and production on the actions and responsibilities required of them in preventing rig related accidents in course of company operations.

2days

ENVIRONMENTAL& WASTE MANAGEMENT TRAINING

The Basic HSE Management System Training is targeted at providing a one-stop-shop training to all categories of personnel in meeting the HSE needs of the organization, giving the attendees an overview of the keys subjects of Health Safety, Environment, Fire Prevention and Emergency Response for their immediate appreciation and implementation.

Define the immediate work environment; and understand: An overview of the process involved in environmental

management Environmental Hazard Analysis process Ecological Process and Biodiversity Waste Management Environmental Impact Assessment Environmental Management System Auditing


Understand their immediate work environment.

Understand and be in a position to manage the environment in the course of duty

Recognize hazards in their environment and suggest effective mitigation measures.

Be a coach and mentor to their colleagues in areas of waste management.

2 days


Unsafe Act Auditing This course has been designed to provide supervisors with the necessary skills to achieve and maintain high level of safety performance on the job.

The Heindrich’s Triangle

Basic Principles of Safety Audit

Accident Prevention Techniques

Unsafe Act Audit Report Forms

Observation Techniques

Observation Categories

Field Observation

Use of Checklists

Use of Information.

At the end of the programme, participants would be able to: 1. Carry out basic site audits 2. Learn and use Observation

Techniques 3. Ensure safe work practices in

their duty posts.

1 day

Incident Classification, Investigation and Reporting This programme is designed for HSE Managers, Supervisors and other Job functions that may be required to carry out incident investigation and reporting

Definitions

Classification of Incidents o Work Related Activities o Injuries, Illnesses and Occupational

Illnesses o Incidents Resulting in Asset

Damage, Environmental Impact and/or Impact on Company Reputation

Investigation of Incidents o Responsibilities and Competence o Extent of Investigation o Investigation Process o Establishing the Sequence of Events

Reporting of Incidents.

At the end of this course, participants will know about:

Classification of Incidents - Work Related Activities, Injuries, Illnesses and Occupational Illnesses, Incidents Resulting in Asset, Damage, Environmental Impact

Investigation of Incidents -Responsibilities and Competence, Extent of Investigation, Investigation Process, Establishing the Sequence of Events Reporting of Incidents.

2 days


Safety at Work & Prevention of HSE incidents This training is focused on the various aspects of safety of the individual at work. The objective is to assure the safety of the personnel on a daily basis highlighting their roles and responsibilities in the delivery of safety at work. It is also focused on the prevention and management of HSE incidents starting with fire incidents. The choice of fire incidents as the starting point is very appropriate due to its impact on organizations and individuals and the need to prevent / eliminate / better manage same.

A: Safety At Work 1. Incident and Injury Free

Mind-set Orientation (Hearts & Minds)

2. Hazards & Effects Management Process (HEMP)

3. Safe Work at Heights B: Fire Prevention and Control

Techniques in the Hydrocarbon Environment

C: Managing HSE Incidents covering: 1. Emergency Response

Procedures 2. Accident Investigation &

Root Cause Analyzes Training

At the end of the session, participants will be able to:

Be knowledgeable in the fundamentals of safety culture change, focusing on the various stages of a culture change programme, from design to implementation and review.

Understand and appreciate the various issues associated with fire in their work place with a focus on its causes, escalation and mitigation measures

Understand the concepts of Emergency Response Management to improve the Pillar Oil Limited overall performance

Investigation of Accidents -Responsibilities and Competence, Extent of Investigation, Investigation Process, Establishing the Sequence of Events Reporting of Incidents.

2 days

SUPERVISOR’S ROLE IN SAFETY MANAGEMENT COURSE The course focuses on impacting the personal and professional skills needed by the supervisor to confront the challenges of safety management in the organization

Introduction Need for supervisors to supervise subordinate staff and develop

the skills to monitor safety on the worksite for which they are responsible by the recognition and correction of unsafe acts and conditions

Developing supervisors in basic communication and motivational skills to enhance safety awareness among the workforce.

Describe the importance of the supervisor’s role in accident prevention.

Demonstration of a range of safety management skill and techniques which will be of practical use to their departments and their companies.

Demonstrate and implement a range of skills to help motivate the workforce to behave safely for themselves and for others.

How supervisors can carry out limited audit/ inspection activities on site, report back and make recommendations to departmental management.

How supervisors can develop firm individual action plans for the immediate future, with the intention of contributing towards an enhanced safety program.


Situate themselves on the supervisory leadership spectrum

Develop influencing and persuasive skills in safety management supervision

Adopt safety management strategies that will enable staff deliver results

Evaluate staff strength and their capacity for delivering against targets

Discover ways to succeed as a Frontline Supervisor in safety management.

2 days


INDUSTRIAL FIRST AID & CARDIOPULMONARY RESUSCITATION (CPR) TRAINING The Cardiopulmonary resuscitation (CPR) is a lifesaving technique useful in many emergencies, including heart attack or near drowning, in which someone's breathing or heartbeat has stopped. When the heart stops, the lack of oxygenated blood can cause brain damage in only a few minutes. A person may die within eight to 10 minutes.

Introduction and first aid related definitions

Aims/Objectives of First Aid

Scope of First Aid

Qualities of First Aiders

General Rules guiding First Aiders

Responsibility of the First Aider

Principles and practice of Emergency Management

Introduction to Cardio-Pulmonary Resuscitation (CPR)

Artificial Respiration and External Chest Compression.

Emergency and Medical Evacuation Procedure


Be responsible first aiders in the organisation.

Understand and be in a position to administer first aid and CPR on colleagues and other people they may meet in the course of duty in any case of emergency

Be a coach and mentor to their colleagues.

2 days

Workshops / Events Facilitation The exercise enables teams to appreciate issues and achieve common understanding and ownership

Working in teams

Scenario setting

Processes

Ownership of outcomes and buy-in

1 day

Exploration & Production Accounting This three-day programme will develop an essential understanding of Oil & Gas Exploration & Production (E&P) accounting, reporting and performance measurement issues and practices. It will develop participants’ ability to prepare, use and evaluate information on E&P activities, applying specialist industry knowledge and relevant analytical skills.

Introduction to the E&P industry

Accounting policies Joint-venture

accounting (with lots of sub-topics)

Overview of accounting policies and practices in the oil and gas industry

introduction to managing project, development and operating costs

understanding the accounting and financial management implications of exploring for and producing oil and gas

how to provide relevant financial information on E&P activities that meets the needs of users and complies with financial reporting standards

how to develop and use key performance indicators (KPIs) to continuously improve performance within the organisation

how to compare the business performance of companies in the E&P industry

the background to financial issues like joint ventures that are peculiar to the E&P industry, and their accounting treatment

1 day


Oil & Gas Accounting Making the most efficient use of the corporate resources is critical to the success of any company. Finance and accounting comprise the universal business language and help to manage those resources effectively. Planning and decision making that occur in the financial context permit informed application of resources and promote competitive advantage. The course is aimed at improving delegates’ job performance by enhancing their understanding of current international practices in finance and accounting within the E&P industry.

Review of the relevant accounting standards

Detailed examination of full costing and successful efforts accounting

Discussion and analysis of accounting

Applying accounting analysis for financial management activities

At the end of this course, participants would understand the accounting requirements and regulations for oil and gas industries, as well as how accounting and finance create added value for the organisation.

3 days

Effective Tax Management A tax management system is used to help set and manage tax processing and meet the tax requirements. In an increasingly demanding global environment, managing tax responsibilities and planning for tax issues is becoming more complex needing the application of sound and experienced technical and technologically based tax management, This will enable the taxpayer to meet the challenges of multi-level tax liabilities, including compliance, reporting and risk management for direct and indirect taxes.

The relevant tax regulations and tax jurisdictions

Structuring businesses and expenditures to manage tax risk, increase efficiencies, and add value

Tax benchmarking, trend and data analysis, and predictive analysis to gain deeper insights into the industry tax processes and profiles

Explore how emerging technology solutions offer effective new capabilities to forward-thinking tax departments

This course will enable the participants to know

more about how to improve the tax operations and

build efficient and effective tax department that can

cope with the increasing demands of the Revenue

authorities.

3 days


Finance for Non-Finance Executives This course is divided into various modules, an overview of financial principles such as Return on Investment and resource allocation, etc.

Understanding the jargons

The Balance Sheet

The Income Statement (Profit & Loss Account or Income & Expenditure Account)

Management Accounts

Ratio Analysis

Generating ideas to improve productivity and financial performance

Moving from Analysis to Forecasting

At the end of this course, participants would have The ability and confidence to discuss financial

matters within the organisation through understanding the terminologies and methods used

A working knowledge of the profit and loss account, balance sheet and cash flow and an ability to read financial statements

An increased competence in planning, monitoring and controlling a budget

An improved ability and appreciation of the costing and pricing the organisation’s products and services

3 days

Budgeting and Budgetary Controls Budgeting is the accounting tool that organizations use for planning and controlling their activities to achieve their goals and objectives. Budgets reflect the future financial results the organization expects from its planned activities. By planning for the future, managers learn to anticipate potential problems and how to avoid them. Managers are thus enabled to focus their energies on maximizing their strengths and exploiting expected opportunities

Budgets and the budgeting cycle

The role of budgets in: strategic planning and implementation; performance measurement; employee motivation and coordination

Steps in developing an operating budget

Computer-based financial planning models

Kaizen budgeting

Activity-based budgeting

Budgeting and responsibility accounting

Human aspects of budgeting

Preparation of budgets: the cash budget, the budgeted income statement and the budgeted balance sheet

Sensitivity analysis and cash flows

At the end of this course, participants would have full knowledge of budgeting and budgetary controls to anticipate potential problems and how to avoid them.

3 days


Front Office and Customer Relations

Skills

This course exposes the participants to:

How to develop a personal attitude for excellent service

Making the front office and reception areas a desirable marketing office. Contributing to the building of customer service into a culture.

Acquiring the skills for great human relations management

Appreciating the key role of Attitudes

Handling telephone communication effectively

Handling customers’ complaints professionally.

Reception Procedures and Processes

Rules of Customer Relations

Manners, Culture and Personal Attitudes

Body Language: A vital skill for front officers

Building Self Confidence

Basic Courtesies and Proper Social Conducts

Corporate Dressing and Grooming

Conversations: The Tactful Tips

Telephone handling and Telephone Manners

At the end of the training, participants will be able to

deepen their understanding of how their clients perceive them

create strategy to build even stronger relationships with their customers

handle demanding clients and mutually agree the best solution

1 day

Competencies in Service Strategy A customer service thought process that enables everyone participating in it to contribute to development of strategies regarding:

Understanding Customer Equity o Customer value proposition o Customer bonding o Customer mind-share

What is changing in the business?

Where opportunities and options exist for the competence enhancement

Agreement on service targets and specific actions.

The Customer Perspective in the Balanced Scorecard

The preliminary questions: o Who are the customers? o Who is bothered about

service penalties?

Personal Attitudes and Customer Service Experience

Understanding the Eight Customer Types

At the end of the session, participants will gain knowledge in

Customer Equity

Changes in business

Strong Customer Service Experience

1 day

Workshops / Events Facilitation The exercise enables teams to appreciate issues and achieve common understanding and ownership

Working in teams

Scenario setting

Processes

Ownership of outcomes and buy-in

1 day


Preparing and Negotiating

successfully.

-Assessing the opposition

-Preparing for negotiation

-Understanding the principles

-Knowing when to give ground

-Closing a negotiation

-Should be a win-win for all

1. To help the individual or team

develop the strategy and game plan

that will guarantee a successful

exercise.

2. Understand how to start strong,

establish common ground and close

a deal successfully.

3 days

Managing Time

-Analysing Time and use of Time

-Working out priorities

-Assessing work pattern

- Identifying time-wasters

-Making changes to work patterns

-Managing colleagues, Manager

- Improving productivity in the work place.

1. To enable personnel analyse how

they work and understand how to

make their day less stressful and

more productive.

2. To enable personnel apply self better

to their responsibilities through

realistic and effective time planning.

3 days

Managing Team -Understand how teams work

-How to set up an efficient team

-Improving team efficiency

-Help colleagues achieve goals

Teamwork is becoming the preferred

practice in many organizations. To

enable managers and others build

efficient teams, release creativity and

ability to achieve set targets.

3 days

Delegating Successfully -Understanding delegation

-How to delegate effectively

-Improving skills required for delegation

To enable good understanding of the

benefits and recognition of the barriers

that can hinder effective use of this tool

in the work place which can help to grow

trust, develop staff and free time.

3 days


Collective Bargaining Agreement Awareness Training The strong influence of Trade Unions and effectiveness at securing the best possible terms and conditions of employment for their members is well known all over the world. It is also not uncommon for these representative bodies to make huge incursions into areas regarded as management prerogatives due to paucity of knowledge of the basic rules and process.

Session1: Collective Bargaining Agreement Process (How to avoid the pitfalls and achieve a rancor-free bargaining) Session 2: Policy Issues outside the Scope of Collective Bargaining (Management Prerogatives) Industrial Relations & Consultation


Handle pitfalls and achieve a rancor-free bargaining

Evaluate Policy Issues outside the Scope of Collective Bargaining and deal with Management Prerogatives, Industrial Relations & Consultation.

HR Awareness for Non HR Managers Course Over the years and in most organizations, it is erroneously believed that Line Managers do not have Human Resources responsibilities but must concentrate only on their core business. Nothing can be farther from the truth.

Session 1: The Need for HR Awareness (People Issues in the Workplace) Performance Management & the Disciplinary Process Management by Objectives Session 2: Motivation in the Workplace The Personnel Policies & Procedures or HR Handbook


Handle pitfalls and achieve a rancor-free bargaining

Evaluate Policy Issues outside the Scope of Collective Bargaining and deal with Management Prerogatives, Industrial Relations & Consultation.

Programme Overview Topics Learning Objectives (Aims) Duration

Retirement planning Workshops For all working professionals retirement is an inevitable event.

Managing Transitions and new beginnings

Principles of personal financial planning

Retirement planning: Needs, Issues and Cases

Fundamentals of Money management

Wise Investing principles and management: Mistakes, Choices and Techniques

Participants will be able to:

Understand the psychological and financial challenges in poor transition management

How to apply financial planning skills in meeting future life goals

Set practical personal retirement goals.

4 days

Managing Life at and after

Retirement Workshop

Retirement is a very critical life

transitioning period for even the

most prepared and psychologically

strong individual.

Planning for a secure and fulfilling retirement

Lump sum investing fundamentals

Health and stress management in retirement

Entrepreneurial beginnings and survival skills: Case studies


Understand common investment mistakes

Develop a healthy living and energetic plan that supports longevity

Appreciate the need for succession planning and smooth transfer of their estate to their survivors and loved ones.

4 days

Documents

FOISI GLOBALfoisiglobal.com/wp-content/uploads/2017/02/profile.pdfRivers State, Nigeria. OFFICE ADDRESS: No. 55 Old Aba Road, Behind Shandees Restaurant, Opposite Ecobank Rumuomasi,