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When Andrea Rich knocked on our door, we had no intention of letting CENTURY 21 list our house. However, Andrea won us over with her down to earth approach and sincere love of our home. From the beginning, Andrea was honest about being new to the business. At the time we were not confident that she would have the experience to sell on a higher end market. But Andrea proved us wrong. She was efficient, proactive and helpful throughout the time our house was listed. Furthermore, when the first buyer fell through, Andrea just pushed harder to find someone new. When we were hit by the hurricanes, Andrea and her husband came out in the storm to secure our home while we were out of town. And when Hurricane Frances was trying to prevent us from closing the next day, they were there again to help us clean up the damage and pack up the last of our things. Furthermore, we are not the only ones to commend Andrea on her efforts. Our neighbors commented on the tremendous job Andrea had done and the buyer’s realtor told us that she wished all of the realtors she worked with were like Andrea. We will sincerely miss talking with Andrea now that our house is sold. We thank her for making our home selling experience a good one and trust that when we have real estate needs in the future, there is no doubt we will call on Andrea Rich. ~The Barnes Family
Customer Testimonials Don’t take our word for it, read what our customers have to say...
ANDREA RICHApollo Beach Office
For Your “Finest Real Estate Experience”...GUARANTEED!
Individual Survey ResultsCENTURY 21 Quality Service Survey
Agent: Andrea RichOffice: CENTURY 21 Beggins Enterprises
Overall Score100%
Transaction ID: 000000016157Transaction Type: SellerCustomer: Barry Allen & Cecelia AllenProperty: 801 Islebay Dr Apollo Beach FL 33572Close Date: 04/15/2014Survey Completed Date: 04/23/2014Survey Type: Online
Additional comments
Andrea Rich goes above and beyond; she remains calm and collected and has the ability to resolve last minute crisis bringing closure to the sale for both buyer and seller (the buyer's agent (Steve Levi) acted like "chicken little) while Andrea remained calm problem solving.Andrea is intelligent, knows the market, advises her client is a true professional. Century 21 is lucky to have such an asset on your staff, she should be training new agents.
- - - Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:Regularly stayed in touch 10Knowledgeable about the market 10Understood what was important 10Resolution of any issue that arose 10Explaining the Agreement 10Managing the details from contract to close 10Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
10
KEY: 0-4 Dissatisfied
5-7
8-10 Delighted
N/A
Individual Survey ResultsCENTURY 21 Quality Service Survey
Agent: Andrea RichOffice: CENTURY 21 Beggins Enterprises
Overall Score100%
Transaction ID: 000000015527Transaction Type: BuyerCustomer: Shuyan Cong & Hector Perez-SerranoProperty: 12027 Whisling Wind Dr Riverview FL 33569Close Date: 01/24/2014Survey Completed Date: 02/01/2014Survey Type: Online
Additional comments
very professional staff; top notch services
- - - Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:Regularly stayed in touch 10Knowledgeable about the market 10Understood what was important 10Resolution of any issue that arose 10Explaining the Agreement 10Managing the details from contract to close 10Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 5How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
10
KEY: 0-4 Dissatisfied
5-7
8-10 Delighted
N/A
Individual Survey ResultsCENTURY 21 Quality Service Survey
Agent: Andrea RichOffice: CENTURY 21 Beggins Enterprises
Overall Score100%
Transaction ID: 000000015771Transaction Type: BuyerCustomer: Dumitru Florin VasutProperty: 8911 Turnstone Haven Pl Tampa FL 33619Close Date: 12/06/2013Survey Completed Date: 12/16/2013Survey Type: Online
Additional comments
- - - Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:Regularly stayed in touch 10Knowledgeable about the market 10Understood what was important 10Resolution of any issue that arose 10Explaining the Agreement 10Managing the details from contract to close 10Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
10
KEY: 0-4 Dissatisfied
5-7
8-10 Delighted
N/A
Individual Survey ResultsCENTURY 21 Quality Service Survey
Agent: Andrea RichOffice: CENTURY 21 Beggins Enterprises
Overall Score99%
Transaction ID: 000000013134Transaction Type: SellerCustomer: Jose & Antonia HernandezProperty: 10638 Egret Haven Ln Riverview FL 33578Close Date: 04/19/2013Survey Completed Date: 05/17/2013Survey Type: Online
Additional comments
- - - Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 9Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:Regularly stayed in touch 10Knowledgeable about the market 10Understood what was important 10Resolution of any issue that arose 10Explaining the Agreement 10Managing the details from contract to close 10Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 9How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 9How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
10
KEY: 0-4 Dissatisfied
5-7
8-10 Delighted
N/A
Individual Survey Results
CENTURY 21® Quality Service Survey
Agent: Andrea Rich Office: CENTURY 21 Beggins Enterprises
Overall Score 100%
Transaction ID: 000000012274Transaction Type: SellerCustomer: Eduardo Gonzalez & Cindy MuroProperty: 11606 Ivy Flower Loop Riverview FL 33578Close Date: 08/24/2012Survey Completed Date: 09/03/2012Survey Type: Online
Additional comments
1 - 4 5 - 7 8 - 10 Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch 10
Knowledgeable about the market 10
Understood what was important 10
Resolution of any issue that arose 10
Explaining the Agreement 10
Managing the details from contract to close 10
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10 How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need
arise? 10
KEY: 0-4 Dissatisfied
5-7 Merely Satisfied
8-10 Delighted
N/A Not asked
Individual Survey Results
CENTURY 21® Quality Service Survey
Agent: Andrea Rich Office: CENTURY 21 Beggins Enterprises
Overall Score 100%
Transaction ID: 000000012794Transaction Type: SellerCustomer: John & Jennifer UrbanoProperty: 511 Sweetleaf Dr Brandon FL 33511Close Date: 08/31/2012Survey Completed Date: 09/10/2012Survey Type: Online
Additional comments
I've had the pleasure of working with Andrea Rich on two occasions now and both have been top notch. She sold our property within days of listing which is amazing in today's market. She kept us well informed on all aspects of the selling and even spent the time to answer all my questions about the paperwork for the closing over the phone since we are now living out of town. I would highly recommend her to friends and family. She really deserves some kind of award!
1 - 4 5 - 7 8 - 10 Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch 10
Knowledgeable about the market 10
Understood what was important 10
Resolution of any issue that arose 10
Explaining the Agreement 10
Managing the details from contract to close 10
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10 How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need
arise? 10
KEY: 0-4 Dissatisfied
5-7 Merely Satisfied
8-10 Delighted
N/A Not asked
Individual Survey Results
CENTURY 21® Quality Service Survey
CLIENT HAS REQUESTED YOU CONTACT HIM/HER FOR A REFERAL
Customer: Kisham Pandit Phone: 3478802931 Email: [email protected] Address: 11405 Laurel Brook Ct
Agent: Andrea Rich Office: CENTURY 21 Beggins Enterprises
Overall Score 100%
Transaction ID: 000000012293Transaction Type: BuyerCustomer: Kisham PanditProperty: 11405 Laurel Brook Cir Riverview FL 33569Close Date: 05/07/2012Survey Completed Date: 05/15/2012Survey Type: Online
Additional comments
One of the best agents I have ever met. Andrea is different, I see her as a friend now. Andrea made my dream come true. I always wanted a single family home. I had problems with Chase bank regarding my mortgage, Andrea came to rescue me, and refered myself to Homebanc. I was approved and now I own a home. I will always respect Andrea and will refer all my family and friends to her and I hope she attends my wedding. I hope this message is passed onto the top management, she deserves a promotion :-)
1 - 4 5 - 7 8 - 10 Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch 10
Knowledgeable about the market 10
Understood what was important 10
Resolution of any issue that arose 10
Explaining the Agreement 10
Managing the details from contract to close 10
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10 How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need
arise? 10
KEY: 0-4 Dissatisfied
5-7 Merely Satisfied
8-10 Delighted
N/A Not asked
Individual Survey Results
CENTURY 21® Quality Service Survey
Agent: Andrea Rich Office: CENTURY 21 Beggins Enterprises
Overall Score 100%
Transaction ID: 000000012380Transaction Type: BuyerCustomer: Barry and Cecelia AllenProperty: 110/112 12th Ave E Palmetto FL 34221Close Date: 04/17/2012Survey Completed Date: 05/15/2012Survey Type: Online
Additional comments
Andrea Rich is an asset to your organization, very professional and knowledgable. She is always in contact and available by phone, regardless of the time or day. You have an excellent employee and representative of your organization.
1 - 4 5 - 7 8 - 10 Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch 10
Knowledgeable about the market 10
Understood what was important 10
Resolution of any issue that arose 10
Explaining the Agreement 10
Managing the details from contract to close 10
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10 How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need
arise? 10
KEY: 0-4 Dissatisfied
5-7 Merely Satisfied
8-10 Delighted
N/A Not asked
Individual Survey Results
CENTURY 21® Quality Service Survey
Agent: Andrea Rich Office: CENTURY 21 Beggins Enterprises
Overall Score 100%
Transaction ID: 000000011891Transaction Type: BuyerCustomer: Mathew and Jill VanderpolProperty: 5215 Point Harbor Ln Apollo Beach FL 33572Close Date: 01/11/2012Survey Completed Date: 01/31/2012Survey Type: Online
Additional comments
1 - 4 5 - 7 8 - 10 Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch 10
Knowledgeable about the market 10
Understood what was important 10
Resolution of any issue that arose 10
Explaining the Agreement 10
Managing the details from contract to close 10
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10 How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need
arise? 10
KEY: 0-4 Dissatisfied
5-7 Merely Satisfied
8-10 Delighted
N/A Not asked
Individual Survey Results
CENTURY 21® Quality Service Survey
Agent: Andrea Rich Office: CENTURY 21 Beggins Enterprises
Overall Score 100%
Transaction ID: 000000010779Transaction Type: SellerCustomer: Michael & Carla FallProperty: 806 Birdie Way Apollo Beach FL 33572Close Date: 08/09/2011Survey Completed Date: 08/29/2011Survey Type: Online
Additional comments
Andrea was always on top of every stage and problem. Always returned phone calls promptly and the same day. Always kept us informed of every step or problem that arose, would always try to go the extra mile to help and make any situation more easier for us. Made extra effort in helping stage the home for buyer appeal. Could not of found a better agent with so many special attrabutes. We had tryed a few before. Wonderful caring person and now a friend.
1 - 4 5 - 7 8 - 10 Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch 10
Knowledgeable about the market 10
Understood what was important 10
Resolution of any issue that arose 10
Explaining the Agreement 10
Managing the details from contract to close 10
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10 How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need
arise? 10
KEY: 0-4 Dissatisfied
5-7 Merely Satisfied
8-10 Delighted
N/A Not asked
Individual Survey Results
CENTURY 21® Quality Service Survey
CLIENT HAS REQUESTED YOU CONTACT HIM/HER FOR A REFERAL
Customer: Javier Trejo & Berta Alvarez Phone: 8138493484 Email: [email protected] Address: 33570
Agent: Andrea Rich Office: CENTURY 21 Beggins Enterprises
Overall Score 100%
Transaction ID: 000000011454Transaction Type: BuyerCustomer: Javier Trejo & Berta AlvarezProperty: 1408 Atlantic Dr Ruskin FL 33570Close Date: 06/02/2011Survey Completed Date: 06/27/2011Survey Type: Online
Additional comments
andrea es una exelente persona y muy profesional en su trabajo nos hizo sentir en confianza asi que muchas gracias a CENTURY 21 por que tener A TAN EXELENTE PERSONA como lo es ANDREA
1 - 4 5 - 7 8 - 10 Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch 10
Knowledgeable about the market 10
Understood what was important 10
Resolution of any issue that arose 10
Explaining the Agreement 10
Managing the details from contract to close 10
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10 How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need
arise? 10
KEY: 0-4 Dissatisfied
5-7 Merely Satisfied
8-10 Delighted
N/A Not asked
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
11/24/2010
000000010809
Buyer
1311 Casa Bonita Ave Ruskin FL 33570
Individual Survey Results
Overall Score
100%
12/18/2010Survey Completed Date:
Survey Type: Online
Quality Dream Home ConstructionCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgeable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
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Andrea Rich is the best Real Estate Agent I have ever worked with. I will definately be buying and selling more poroperties through her. Very pleasant to deal
with, quick and very responsive and a Fine looking lady too.
Additional comments
8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Individual Survey Results
CENTURY 21® Quality Service Survey
Agent:Andrea Rich Office:CENTURY 21 Beggins Enterprises
Overall Score 100%
Transaction ID:000000010803Transaction Type:SellerCustomer:Walter & Lynned BucherProperty:1104 Barclay Wood Dr Ruskin FL 33570Close Date:01/27/2011Survey Completed Date:02/08/2011Survey Type:Online
Additional comments
Andrea was always very professional and friendly. She called me frequently, even if it was to let me know she had no news. It was an extremely long process and she never lost any self-control, even though we may have been pushed to the limit many times. It is such a welcome relief knowing there are still sales professionals out there such as Andrea. We definitely would recommend her to others looking in the area.
1 - 4 5 - 7 8 - 10 Score
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction? 10
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch 10
Knowledgeable about the market 10
Understood what was important 10
Resolution of any issue that arose 10
Explaining the Agreement 10
Managing the details from contract to close 10
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)? 10
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague? 10 How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need
arise? 10
KEY: 0-4 Dissatisfied
5-7 Merely Satisfied
8-10 Delighted
N/A Not asked
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
11/05/2010
000000010726
Buyer
706 Parker Den Dr Ruskin FL 33570
Individual Survey Results
Overall Score
100%
11/30/2010Survey Completed Date:
Survey Type: Online
David and Nancy SetfordCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgeable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
10
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In our opinion, Andrea Rich went above and beyond our expectations for a real estate agent. She showed a genuine interest in our needs and wants. She is
very knowlegable in her business and in the areas we were looking to purchase. She was always available, always called us back , always answered our
questions and was always there. She was not only our real estate agent but also became a wonderful friend. She did not end her relationship with us with the
closing on our new home. She is an outstanting agent!
Additional comments
8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
11/05/2010
000000010726
Buyer
706 Parker Den Dr Ruskin FL 33570
Individual Survey Results
Overall Score
100%
11/30/2010Survey Completed Date:
Survey Type: Online
David and Nancy SetfordCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgeable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
10
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In our opinion, Andrea Rich went above and beyond our expectations for a real estate agent. She showed a genuine interest in our needs and wants. She is
very knowlegable in her business and in the areas we were looking to purchase. She was always available, always called us back , always answered our
questions and was always there. She was not only our real estate agent but also became a wonderful friend. She did not end her relationship with us with the
closing on our new home. She is an outstanting agent!
Additional comments
8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
04/08/2010
000000009648
Seller
430 Islebay Dr Apollo Beach FL 33572
Individual Survey Results
Overall Score
96%
05/07/2010Survey Completed Date:
Survey Type: Online
Walter and Patricia PickwellCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgeable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
NA
NA
1 - 4 5 - 7 8 - 10
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Andrea was most cooperative with all issues given the circumstance that we were out of state.
Additional comments
8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
05/28/2010
000000010269
Buyer
428 Island Water Way Apollo Beach FL 33572
Individual Survey Results
Overall Score
100%
06/22/2010Survey Completed Date:
Survey Type: Online
Michael and Carla FallCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgeable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
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8-10
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5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
07/10/2009
000000008389
Seller
11228 Lake Lanier Dr Riverview FL 33569
Individual Survey Results
Overall Score
100%
08/03/2009Survey Completed Date:
Survey Type: Online
Yoanka CobasCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
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8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
07/30/2009
000000008638
Seller
812 Barclay Wood Dr Ruskin FL 33570
Individual Survey Results
Overall Score
100%
08/17/2009Survey Completed Date:
Survey Type: Online
Jeffery and Diane KuhnCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
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Andrea Rich is by far one of the best agents I have ever worked with.Always takes time out to help in any way possible.Very well spoken and very well
mannered.A real pleasure to do business with.
Additional comments
8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
08/21/2009
000000008906
Seller
808 Barclay Wood Dr Ruskin FL 33570
Individual Survey Results
Overall Score
100%
09/08/2009Survey Completed Date:
Survey Type: Online
Ahmad SahraeeanCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
10
10
10
10
10
10
10
10
10
10
Score
8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Amanda Rich
CENTURY 21 Beggins Enterprises
10/08/2009
000000009283
Buyer
12723 Whitney Meadow Way Riverview FL 33578
Individual Survey Results
Overall Score
100%
10/27/2009Survey Completed Date:
Survey Type: Online
Miguel and Carrie OrtizCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgeable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
10
10
10
10
10
10
10
10
10
10
Score
8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
Transaction ID:
Transaction Type:
Property:
Agent:
Office:
Close Date:
Andrea Rich
CENTURY 21 Beggins Enterprises
10/09/2009
000000009476
Seller
12809 Cattail Shore Ln Riverview FL 33579
Individual Survey Results
Overall Score
100%
11/02/2009Survey Completed Date:
Survey Type: Online
Osvaldo and Brunilda RentasCustomer:
Explaining the Agreement
Overall, how would you rate your CENTURY 21 agent with regard to your recent property transaction?
Please rate your satisfaction with your CENTURY 21 agent, along each of the characteristics listed below:
Regularly stayed in touch
Knowledgeable about the market
Understood what was important
Resolution of any issue that arose
Managing the details from contract to close
Overall, how would you rate the CENTURY 21 office you worked with (location, literature, Web site, etc.)?
How likely are you to recommend your CENTURY 21 office and/or agent to a friend or colleague?
How likely are you to use your CENTURY 21 office and/or agent in future property transactions, should the need arise?
1 - 4 5 - 7 8 - 10
10
10
10
10
10
10
10
10
10
10
Score
8-10
0-4 KEY:
5-7
Dissatisfied
Merely Satisfied
Delighted
N/A Not asked
Page 1 of 1
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