AUDIT AND PERFORMANCE SCRUTINY … DISTRICT COUNCIL NORTH NOTTINGHAMSHIRF AUDIT AND PERFORMANCE SCRUTINY COMMITTEE AGENDA Meeting to be held in The Ballroom , Town Hall, Retford, on

BASSETLAW D I S T R I C T C O U N C I L

N O R T H N O T T I N G H A M S H I R F

AUDIT AND PERFORMANCE SCRUTINY COMMITTEE

AGENDA Meeting to be held in

The Ballroom ,

Town Hall, Retford,

on

Thursday, 2!jth November 2010

(Please note time and venue)

(Please turn off mobile telephones during meetings - In case of emergency Members can be contacted on the Council's mobile telephone)

6a5itth-strvig da&kda&$hnskire District Council Offices, Poner Street, Worksop, Notts. S80 2AH


Membership 20111 1

Councillors Mrs. V. A. Bowles, H. Burton, D. Challinor, C. Entwistle, G. Freeman, W. Graham, M. T. Gray, B. Jones, P. C, Offer, D. Potts, Mrs. A. Simpson, Mrs. J. F. Smith, Mrs. S. Toms, A. A. D. Tromans, Mrs. C. Troop, G. J. Wynne

Substitute Members: Any Member except those appointed to the Cabinet

Quorum: 4 Members

Lead Officer for this Meeting

Mrs. S. Pearson - Ext. 5609

Administrator for this Meeting

Cara Crossland - Ext. 3254


Thursday, 25'h November 201 0

INDEX OF AGENDA ITEMS

1. APOLOGIES FOR ABSENCE

2. DECLARATIONS OF INTEREST BY MEMBERS AND OFFICERS (Members and Officers' attention is drawn to the attached notes and form)

(a) Members (b) Officers

3. MINUTES OF THE MEETING HELD ON ~ 3 ' ~ September 2010 ' (pages 1-4)

4. MINUTES FOR ACTION AND IMPLEMENTATION ' (page 5)

5. OUTSTANDING MINUTES LIST ' (page 7)

SECTION A - ITEMS FOR DISCUSSION IN PUBLIC

Key Decisions

6. REPORT(S) OF THE DIRECTOR OF RESOURCES

(a) Budget Monitoring and Capital Programme Update Report to 30Ih September 2010 (Key Decision No 250) (pages 9-42)

Other Decisions

7. REPORT(S) OF THE DIRECTOR OF CORPOARTE SERVICES *

(a) Corporate Plan Scorecard - Quarter 2 - 201011 1 (pages 43-52) (b) Service Scorecards - Quarter 2 - 201011 1 (pages 53-85)

Exempt Information Items

The press and public are likely to be excluded from the meeting during the consideration of the following items in accordance with Section lOOA(4) of the Local Government Act 1972.

SECTION B - ITEMS FOR DISCUSSION IN PRIVATE

Key Decisions

None

Other Decisions

8. ANY OTHER BUSINESS WHICH THE CHAIRMAN CONSIDERS TO BE URGENT

* Report attached

F \Docs\Members\MsBU4GENDASU4PSC doc

NOTES:

1. The papers enclosed with this Agenda are available in large print if required.

2. Copies can be requested by contacting us on 01909-533254 or by e-mail cara,[email protected],uk

Agenda ltem No 2 DECLARATION OF INTEREST

.......................................................................................... COMMITTEE

DATE ................................................................................

NAME OF MEMBER : ..........................................................................................

Levels of lnterest

1. Personal 2. Personal and prejudicial

Agenda ltem No. REASON * Interest

(1 03

I Signed I i I

1 Dated 1 1

Note: *

When declaring an interest you must also state clearly the reason for your declaration.

Completion of this form is to aid the accurate recording of your interest in the Minutes. The signed form should be provided to the Minuting Clerk at the end of the meeting.

A nil return is not required

It is still your responsibility to disclose any interests which you may have at the commencement of the meeting and at the commencement of the appropriate Agenda item.

F-!Docs!Members!MsBMGENDASMPSC doc

DECLARATION OF INTERESTS

HOW TO USE THIS FORM

There are now only two types of Declaration of Interest.

Level I - Personal

Level 2 - Personal and Prejudicial

) Details can be found in the Councillors ) Code of Conduct which is contained in ) the Council's Constitution (a summary is 1 printed below)

Upon receipt of the attached form you will need to enter the name and date of the Committee and your own name. By looklng at the Agenda you will no doubt know immediately which Agenda Items will requlre you to make a Declaration of lnterest.

Fill in the Agenda ltem number in the first column of the form

Enter the subject matter and any explanations you may wish to add in the second column.

In the third column you w~l l need to enter either level 1 if you are declaring a personal interest, or level 2 if you are declar~ng a personal and preludlc~al interest

The form must then be signed and dated. Please remember that if during the actual meeting you realise that you need to declare an interest on an additionai Agenda ltem number please simply amend the form during the meeting.

The form must be handed into the Committee Administrator at the end of the meeting

NB The foilowing is a summary prepared to assist Members in deciding at the actual meetings their pos~tion on INTERESTS it is not a substitute for studying the full explanation regarding INTERESTS, which is contained in the Council's Constitution and the Code of Conduct for Councillors, which is legally binding.

Members and Officers are welcome to seek, PREFERABLY WELL IN ADVANCE of a meeting advice from the Council's Monitoring Officer on INTERESTS.

Personal Interests Action to be Taken - Personal Interests May relate to employment or business interests Must disclose to the meeting May relate to property interests - existence of the interest May relate to contents - the nature of the interest May relate to interests in other bodies OR if a decision on the matter to be discussed: MIGHT REASONABLY BE REGARDED AS AFFECTING (A MEMBER OR OFFICER) TO A GREATER EXTENT THAN OTHER COUNCIL TAX PAYERS, RATEPAYERS OR INHABITANTS OF THE AUTHORITY'S AREA, the well being or financial position of himself, a relative or a friend or any employment, business, interest, etc. of such a person

Prejudicial lnterests Action t o be Taken - Personal and Prejudicial lnterests

A Member with a personal interest ALSO has a Must:- prejudicial interest if a member of the public with - declare existence and nature knowledge of the relevant facts would reasonably -withdraw from the room regard as so significant that it is likely to prejudice the - not seek improperly to influence a decision Members judgement of the public interest. on the matter. (Note - there are special provisions which may (Note - there are some exceptions when exclude the above provisions in certain acting in a scrutiny capacity.) circumstances.)

F \Docs\Members'~Ms8MGENDASMPSCCdoc

D R A F T


Minutes of the meetinq held on Thursdav, ~ 3 ' ~ September 2010 at Worksop Town Hall

Present:

Councillors: P C Offer (Chair) B Barker, V A Bowles, H Burton, D Challinor, G Freeman, M T Gray, S Isard, B Jones, D Potts, Mrs A Simpson, Mrs J F Smith, S Toms, A A D Tromans, C Troop and G J Wynne.

Also present: D Armiger, S Brown, L Dore, M Hill, S Pearson, N Taylor, R Theakstone

Others present (RSM Tenon): A Ali, R Barnett, M Humphrey, C Williams

Standards Committee Member: Mr G Law

18. APOLOGIES FOR ABSENCE

Apologies for absence were received from Councillors C Entwistle and W Graham.

19. DECLARATIONS OF INTEREST BY MEMBERS AND OFFICERS

(a) Members

There were no declarations of interest by Members.

(b) Officers

There were no declarations of interest by officers.

20. MINUTES OF THE MEETING HELD ON 2gTH JULY 2010

RESOLVED that the Minutes of the meeting held on 2gth July 2010 be approved.

21. MINUTES FOR ACTION AND IMPLEMENTATION

With reference to Minute 16(b), Service Scorecards - Quarter 1 2010111, the Committee were advised that information was available on Covalent.

RESOLVED that the Minutes for Action be received.

22. OUTSTANDING MINUTES LIST

The Committee were informed that at Minute 16(b), the verbal update on Sundry Debtors will be presented at the next meeting of the Audit and Performance Scrutiny Committee.

RESOLVED that the Outstanding Minutes List be received.

Kev Decisions

None

Other Decisions

23. REPORT(S) OF THE DIRECTOR OF RESOURCES

(a) Internal Audit Proaress Report 2009110

The Committee were presented with a progress report on the Council's internal audit function and in particular received information on the Construction lndustry Scheme review and Cashiers, of which both reports had been finalised. It was reported that all work on the internal audit plan for 2009110 has been completed with the exception of 'Insurance' and this has been carried forward to the 201 011 1 plan.

The conclusion of the review into the Council's operation of the Construction Industry Scheme found that the Council could take substantialassurance that the controls used were effective. The report made three recommendations for improvement.

The conclusion of the review into the Council's Cashiers operation found that the Council could take limited assurance that the controls used were effective. The report made ten recommendations for improvement.

A copy of the Internal Audit Progress Report2009110 was appended to the report.

RESOLVED that the report be received and actions taken, or to be taken, be noted.

(b) Internal Audit Proaress Report 201011 1

The Committee were presented with a progress report on the Council's internal audit function and in particular received information on the following finalised audit reports which were all non- financial: Training and Development (one recommendation), Sustainability (one recommendation), Land Charges (one recommendation), Performance Indicators (five recommendations), Mail Room (ten recommendations), Print & Design (fourteen recommendations), Abandoned Vehicles one recommendation), Development Control (six recommendations), Tourist lnformation Centre - Retford (twelve recommendations), Tourist lnformation Centre - Worksop (nine recommendations), S106 Agreements (two recommendations), Vehicle Garage - including MOT (one recommendation), Shop-mobility (eight recommendations), Markets (six recommendations), Dog Wardens (six recommendations), Follow Up - for all Directorates (nineteen recommendations).

A copy of the Internal Audit Progress Report 2010111 was appended to the report. Executive summaries and agreed action plans for each audited area along with high and medium recommendations were included in the appendices. Assurance levels were given in red, amber, green format.

Members asked questions relating to existing operational procedures and recommendations for improvement to the Mail Room, Print and Design, the two Tourist lnformation Centres, Markets, and the Dog Warden service. In response to a query regarding the future level of progress as recommendations are implemented, the Committee was advised that information was noted on Covalent when completed and that it also displayed the number of recommendations achieved within the target date.

RESOLVED that the report be received and actions taken, or to be taken, be noted.

SECTION B - ITEMS FOR DISCUSSION IN PRIVATE

Kev Decisions

None.

Other Decisions

None.

24. ANY OTHER BUSINESS WHICH THE CHAIRMAN CONSIDERS TO BE URGENT

As there was no other urgent business to consider, the Chairman closed the meeting.

Agenda Item No 4

MINUTES FOR ACTION AND IMPLEMENTATION SHEET

AUDIT AND PERFORMANCE SCRUTINY COMMITTEE 231911 0

FROM: Senior Democratic Services Officer TO: HCEP = Head of Community Engagement and Performance

HCP = Head of Community Prosperity HHR = Head of Human Resources HRCS = Head of Revenues and Customer

Services HFP = Head of Finance and Property

The following decisions are brought to your attention for action by the appropriate officers within your Service:

None.

Agenda Item No 5

AUDIT AND PERFORMANCE SCRUTINY COMMllTEE

Thursdav, 25th November 2010

OUTSTANDING MINUTES LIST

Members please note that the updated positions are shown in bold type following each item.

Min. No. Subiect Decision Officer Responsjble --

16(b) 29.7.10 Service Scorecards - 4) A report be presented to the Head of Quarter 1 - 201 011 1 next Audit and Performance Revenues

Scrutiny Committee meeting and relating to sundry debtors. Customer

Services Verbal update to be given at the meeting

Aqenda Item No. BASSETLAW DISTRICT COUNCIL 6

AUDIT & PERFORMANCE SCRUTINY COMMllTEE

25 NOVEMBER 2010

REPORT OF THE DIRECTOR OF RESOURCES

BUDGET MONITORING AND CAPITAL PROGRAMME UPDATE REPORT TO 30 SEPTEMBER 2010

Cabinet Member: Finance & Property Contact: Mike Hill Ext: 3174

1. Public Interest Test

1 . I The author of this report, Mike Hill, has determined that the report is not confidential

2. Purpose of the Report

2.1 To provide the Audit and Performance Scrutiny Committee with the attached 'Budget Monitoring and Capital Programme Update Report to 30 September 2010: which was reported to Cabinet on 2 November 2010.

3. Backaround and Discussion

3.1 As per the attached report.

4. Implications

a) For service users

As per the attached report.

b) Strategic & Policy


C) Financial - Ref: 1111 6


d) Legal - Ref: 31311 1110


e) Human Resources


f ) Community Safety, Environmental, Equalities - Ref: 02110


g) This is a key decision, number 250.


5. Options, Risks and Reasons for Recommendations

5.1 As per the attached report.

6. Recommendations

6.1 That Members note the attached 'Budget Monitoring and Capital Programme Update Report to 30 September 201 0

Background Papers Location Cabinet Report and associated papers Head of Finance & Property's Office

Aqenda Item No. BASSETLAW DISTRICT COUNCIL

CABINET

2 NOVEMBER 2010

REPORT OF THE DIRECTOR OF RESOURCES

BUDGET MONITORING AND CAPITAL PROGRAMME UPDATE REPORT TO 30 SEPTEMBER 2010

Cabinet Member: Finance & Property Contact: Mike Hill Ext: 3174

Public Interest Test

The author of this report, Mike Hill, has determined that the report is not confidential.

Purpose of the Report

To inform Members of the spending position for the period 1 April to 30 September 2010 for the Council's General Fund, Housing Revenue, and Capital Programme, and to inform them of any significant variances from the approved budgets.

To request approval for a reduction in the A1 Housing Management Fee

To request approval for variations and additions to the existing Capital Programme. (Appendix 3).

To provide information on the proposed resourcing of the capital programme and the level of Council capital resources available, including capital receipts.

To provide updates on regeneration projects and sites that are not monitored through the Council's Capital Programme.

To update members on Treasury Management Budget issues.

To provide members with the regular quarterly update on performance against the approved Treasury Management Prudential Indicators for the period ending 30 September 2010. (Appendix 6).

Backqround and Discussion

The Council's initial budget for the 2010/11 financial year (1 April 2010 to 31 March 201 I ) was approved on 4 March 2010.

3.2 This report is the quarter 2 position. All forecasted outturn revenue variances of a significant nature for each portfolio are detailed in the Appendices.

3.3 The Council's initial budget for 201011 1 has been amended to take account of Capital Carry-Forwards and virements, and the budget as at 30 September 2010 was as follows:

Expenditure Expenditure

General Fund Revenue

General Fund Housing Revenue Capital

3.4 The table below summarises the second quarter position analysed over the different portfolio areas. It is very difficult to forecast with any certainty about the estimated outturn. However, current projections are that an overspend of f0.587m on the overall General Fund budget will materialise. This is primarily from further anticipated reductions in fees and charges receipts, increased housing and council tax benefit costs, coupled with changes to the Housing Subsidy interest rates that have a detrimental impact on the costs of long-term borrowing. More details regarding this variance are attached at Appendix 1.

Em Em

Portfolio Estimated Outturn

Variance Em

80.624 30.001 29.822

18.001 0.043

29.822

3.5 The impact of this forecasted overspend can be accommodated by withdrawing f0.438m from reserves to maintain the minimum working balance of £1 .Om at 31 March 201 1.

3.6 To understand this position, it is important to review the movements between subsequent budget monitoring reports. Quarter 1 was reported to Cabinet on 7 September 2010, with a forecasted General Fund overspend of f0.094m. This has now moved to an overspend of f0.149m, the main reasons for which are:

I

Other changes 1 (0.027)

Overspend reported at Quarter 2 t 0.149

Overspend reported at Quarter 1

Reduced income forecasts on car parking fees, coupled with additional costs of cash collection and business rates Additional costs associated with the Planning service

Reduced income forecasts on building control fees

Reduced income forecasts on land charges fees

Increase in housing and council tax benefit costs due to revised benefit claim forecasts Increased costs of borrowing due to changes in Housing Subsidy that

3.7 Members are advised that the Local Land Charges (Amendment) Rules 2010 came into force on 17 August 2010. This has now confirmed the previously reported situation that under the Environmental Information Regulations, information that was previously eligible for charging should now be provided for free. This compounds the overall pressure on income targets in year.

1 Em 0.094

0.061

0.041

0.038

0.016

0.103

0.261

Housing Revenue Account

Withdrawal from Treasury Management and other reserves (0.438)

3.8 The table below summarises the second quarter position for the Housing Revenue Account. The current projections are that an underspend of f0.185m on the Housing Revenue Account budget will materialise. This is primarily from savings on the costs of long-term borrowings as explained under the General Fund. The key variances are analysed further at Appendix 2.

Outturn Variance

Income I 0.072 ~ I

Expenditure 0.034

Other Budgets

,(

I

(0.291)

3.9 This means that the HRA balance at 31 March 2011 will increase from f1.554m (balance at 1 April 2010 of f1.597m, less budgeted overspend in year of f0.043m) to f 1.739m.

3.10 Approval is required from Cabinet to deduct f0.040m from the A1 Housing Management Fee. This amount is already reflected in the above figures, and the amendments are for:

A reduction of f0.124m to reflect the change in Supporting People grant that is paid to Bassetlaw from Nottinghamshire County Council; . A reduction of f0.016m to reflect the correct accounting treatment of vehicle depreciation; . An increase of f0.100m in respect of the correct accounting treatment of Community Centre income, which belongs to the Council.

Capital Programme Expenditure

3.1 1 The table below summarises the second quarter position for the Capital Programme, and is split between General Fund and Housing Services.

General Fund

3.12 The Capital Programme changes during the year as projects are developed and spending commitments are made. It is a requirement that the Cabinet approves all variations to the Capital Programme, for which the budget approved at the 7 September Cabinet for 2009110 was f33.544m. The additions and amendments that now require approval for quarter two of 201011 1 are detailed in Appendix 3 as follows:

Housing Services

New Approvals f 1.523m Other Variations f(4.940m)

Quarter 2 Profiled Budget

Em

2.51 6

7.403 1 6.623 1 (0.780) ( 0

3.13 If these variations to the Capital Programme are approved, then the revised budget will be reduced by f3.417m to f30.127m. A more detailed breakdown of the current Capital Programme is provided at Appendix 4.

3.14 The Regeneration and Property Group undertake monthly capital monitoring of the projects within the General Fund, and the A1 Board monitor the expenditure within the Housing Services capital schemes. The A1 Housing capital scheme monitoring is appended to this report at Appendices 5A and 58.

Quarter 2 Actual

f m

2.321

(0.975) ) 0 Total

Quarter 2 Variance

Em

(0.1 95)

9.91 9

Estimated Outturn

Variance f m

0

8.944

I

Capital Programme Resourcing

3.15 The capital resources available to the Council are not static. Capital receipts will be generated throughout the year, there may be additional grants and contributions, and borrowing may be increased to fund some types of project.

3.16 In summary, the Capital Programme as outlined above will be financed as follows:

3.17 Under Prudential Borrowing the Council has the ability to borrow money to purchase assets without the need to resort to the option of leasing. Any proposed purchase of capital equipment will therefore receive a full options appraisal to determine the most appropriate financing method.

Capital Receipts

3.18 The Council has been successful in securing a number of capital receipts for both General Fund and Housing land and property in the last few years. These were taken into account when developing the current Capital Programme for 201011 1 to 201411 5. The current level of capital receipts is detailed in the table below:

It is important to highlight that at this stage of the year, of the estimated f2.396m capital receipts available, f0.562m has yet to be realised.

Total 1; Housing

I ~ r n I ~m 1 ~ r n 13.384 0.526

(7.759) 0.562

(4.317)

2.396

-

Balance Q 1 Apr 201 0 Received to 30 September 2010 (net of costs of disposal and pooling) Approved to fund schemes 2010/11 Estimated Q3-4 capital receipts Funding for approved schemes 11/12 to 14/15 Available Capital Receipts estimated Balance Q 31 Mar 201 1

!

11.085 0.500 1

(6.073) 0.500

(3.815)

2.197

2.299 1 0.026

(1.686) 1 0.062

(0.502)

0.199

Updates o n Key External Regeneration Sites (Not Included o n the Council's Capital Programme)

3.19 The success of the delivery of Key Regeneration Sites are dependent on the Council working in partnership with both the public and private sectors to achieve successful outcomes. The key sites that are managed by the Council are included in the Capital Programme already discussed. There is currently only one other major external regeneration scheme as follows:

Langold Lake - Planning Committee have agreed the planning application, subject to the resolution of the Section 106 agreement. It is anticipated that this will be finalised shortly. A steering group has been formed to take forward the development options, and to ensure the implementation of the improvements works.

Treasury Management

3.20 The interest payable on borrowing budgets is based on the projected cashflow for the year, borrowing need and forecasting future borrowing rates. The original estimates assume that the Council will borrow f15.0m during 201011 1, primarily as supported borrowing for the Decent Homes programme. The latest projections have reduced this to f12.0m due to better than expected cashflows.

3.21 The borrowing position is closely monitored, as the Council needs to ensure that any long-term borrowing is undertaken at the lowest market or PWLB interest rate. In this quarter, two loans have been taken: a PWLB loan of f4.0m has been borrowed at a rate of 3.99% for a period of 22.5 years until 31 March 2033; and, a PWLB loan of f4.0m has been borrowed at a rate of 3.92% for a period of 17.5 years until 31 March 2028.

3.22 Similarly, investment income is monitored for performance, as it is directly affected by changes in the base rate. The Bank of England has maintained national interest rates at 0.5% throughout this quarter.

3.23 Investments are also affected by slippage in the Capital Programme, and by any long-term borrowing the Council may make. A considered approach to long-term borrowing must be made because it is illegal to borrow to invest, and must be borrowed against planned capital expenditure.

3.24 For Icelandic bank investments, the Council has received two further dividends this quarter: f0.127m in respect of Heritable bank, and f0.104m in respect of KSF bank. This now takes the total amount of recoveries against the f8.0m to f 1.306rn. The Director of Resources maintains close contact with the Local Government Association, and Members are circulated with the latest briefings on a prompt basis.

3.25 Appendix 6 details the Prudential Indicators that the Council is required to report and monitor. There are no issues to highlight to Members on these indicators.

3.26 Appendix 7 provides a graphical summary of the weekly investment balances made throughout the second quarter of the financial year, in conjunction with relevant benchmarking data for the Council.

a) For service users

The existence of a stringent budget monitoring process ensures that resources are available to deliver the medium term financial plan, and appropriate early interventions take place if a service is forecasted to significantly overspend.

The ongoing capital expenditure will ensure that existing services improve with a number of new initiatives. The bids have been developed appropriately according to legislation, national guidance, and the Council's own objectives.


This report is in line with best practice, and provides confidence in the financial management process.

All of the Capital Projects detailed within this report are in line with the strategic objectives of the Council, as contained within the Corporate Plan.

c) Financial - Ref:11/16

These are contained within the main body of the report. The following highlights areas that can have a significant impact on the current budget position:

In respect of the General Fund revenue budget:

An amount of f0.758m was removed from the 2010111 General Fund revenue base budget as efficiency savings from the Star Chamber process. The achievement of these savings will be monitored as part of the normal budget processes highlighted within this report. No financial difficulties resulting from the removal of these budgets has been identified to date.

A vacancy factor of 2.5% was built into the employees base budget and this is forecasted to be achieved. The overall position will continue to be monitored throughout the year.

In respect of the Housing Revenue Account:

The Housing Minister, Grant Shapps, has now given a commitment to grant councils more freedoms to meet the housing needs of their local communities. He has indicated that the HRA subsidy system would be replaced with a more transparent system that devolved greater power to councils. In the future, councils will be able to keep all the rent and sales receipts they collected. In return, some councils would have to take-on additional housing debt, but none would take on a level of debt that was "not sustainable in the long-term." The financial implications will be considered in depth upon the release of further information, but it is hoped that any changes to the current regime will provide a benefit to this Council in future years.

In respect of the Capital Programme:

Capital expenditure is progressing on schemes and will continue to be monitored by the Regeneration & Property Group on a monthly basis.

= There may be changes to the way the Capital Programme is financed as further grants and capital receipts are generated, and option appraisals are undertaken for previously leased assets.

In respect of Treasury Management:

e The Prudential Indicators for quarter two are within approved limits and present no implications for the budget.

d) Legal - Ref: 31311 1/10

These are contained within the report.

e) Human Resources

None from this report.

f) Community Safety, Environmental, Equalities - Ref: 02/10

Some of the Capital Schemes do have positive implications on community safety, equalities, and the environment, and these have been considered at the project appraisal stage, prior to approval to the capital programme.

The budget for 2010/11 received an Equalities Impact Assessment in February 2010.

g) This is key decision number 250.


5.1 The budget monitoring section of this report is for information only. There are some potential risks that the estimated outturn variance could be substantially different from that currently shown, as it is early in the financial year. Moreover, income targets are very volatile, and an improvement or deterioration in the economy, or even a large planning application could have a significant impact on the forecasted outturn. Hence, the risk still remains that forecasts could be underloverstated.

5.2 The Council has responsibility for delivering its Capital Programme on time and not doing so could undermine the achievement of its objectives. The Regeneration & Property Group will continue to monitor scheme progress on a monthly basis.

5.3 There may be changes to the way the Capital Programme is financed as Officers review the most appropriate methodology as part of the closedown process.

6. Recommendations

6.1 That the position with regard to revenue and capital budget monitoring is noted.

6.2 That Cabinet approves the reduction in the A1 Housing Management Fee of f0.040m as detailed in paragraph 3.10 of this report.

6.3 That Cabinet approves the 'new approvals' to the 2010/11 Capital Programme totalling f 1.523m as discussed in paragraph 3.12 and detailed in Appendix 3 of this report.

6.4 That Cabinet approves the 'other variations' to the 2010/11 Capital Programme totalling f(4.940m) as discussed in paragraph 3.12 and detailed in Appendix 3 of this report.

6.5 That the proposed resourcing of the Capital Programme and the level of capital receipts currently available to fund any further capital expenditure is noted (paragraphs 3.16 and 3.18).

6.6 That the update on the Langold Lake key regeneration project be noted (paragraph 3.19).

6.7 That Members note the quarterly update on performance against the approved Treasury Management Prudential Indicators for the period ending 30 September 201 0 (Appendix 6).

6.8 That Members note the weekly investment balances made throughout the first quarter of the financial year, in conjunction with the Security, Liquidity and Yield benchmarking data for the Council (Appendix 7).

Background Papers Budget Reports TASK Reports Capital programme working papers Treasury Management data

Location Accountancy, Queen's buildings

APPENDIX 1

SIGNIFICANT GENERAL FUND REVENUE VARIANCES

Communi ty Engagement a Performance

Ipre~sure. I Other Minor variances I TOTAL VARIANCES I

Estimated Outturn V~riance

r o w 191

Dercription

I I E24kpredicied overspend rx, cash co~ect~on. E4k on insurance 1 141

Commenls

Communi ty Prosperi ty

Suppon chaiges ~ecavered tliraugh Sectlon 106 agreemellts.

Democra:ic Rrpresrolal8on and 'Members Ailowances. Conferences and Training (ESk) saving. S U P P O ~ Members Suppon Unit E6k pressure. Civic Expenses hlred

Description

ieisure - Sewice Management 8

other ~ l n o r var~ances I I o TOTAL VARUNCES 289

Corporate Management

Comments

Overspend on rmplcyee casls.

Description Comment= ovnurn

Estimated outturn Varlan~e

E'WO 10

I Other Minor variances TOTAL VARIANCES 1 1

I I I C.000

Envi ronment & Hous lng

Coipoiate Management Forcca~ted empioyee savings due to no pay awaro

Description

Private Sector Housing Renewai

Honleiessneos

I . .

cinderspends and overspendsbn eact! area Environnlenla I i

(81

5'1 L C > -. -,.:,*,,:, ,I . . , 7 : ~ . - . . . . . TOTAL VAR.ANCES 167)

Comments

Due to vacarit post and overadi~euen~ent of income on Renovation Grants Mainiv due lo forecast oversuend on caii.out/standbv Eek, car

- 18)

- con~rnunih/ parks and open spaces

Estimated outturn variance

S'OOO (19)

16

uue loan overspend of flak on casuai seasonal star. Ei4k Overspend a\ External Collsilltants. iE25k) savings on tile new Park Rangers budget (ham year). E4k overspend on Langold Country Park due to revised forecast o l shoMall in inconle. (E l l k) savings on Grourds Maintenance. due to employee cosls savings

APPENDIX 1

Finance & Prope r l y

Revenues & C u s t o m e r Se rv i ces

nezcripiion

Head ot Finance & Property

Engrneers & Bullding Maintenance

Comments

There is an estimated underspend on Concessianaiy Travei due to a change in journey numben. Expected under ach!evement of At income of £31 k, aRet by an

Description

L ~ c a i Tax Caltect~on

S u p p o r l Se rv i ces

Estimated ounurn variance

COO0

134)

7

Exchequer

Estates

Other Minor Variances TOTAL VARIANCES

Housing Beneflfs

other Minor variances TOTAL VARIANCES

Comments

Net pressure an couricil tax belieill oaymeots aner takinq account

Expected undei achievement of At income of f19k with various savinqs on insurance aiianqements (E77k). Expected underachievement of A1 income of f20k due to a reduced ninnoeiof Rightto Buy saies.

Enimafed Oul luln Variance

PO00 38 . .

of government qiant. 1

Description

o f E8k 1 other ~ i n o i variances I (4) TOTAL VARIANCES 1 57

158)

20

0 (65L

Net pressure an rent rebates and rent aiiowances aflertaklng account ot qavernment grant.

Comments I Estimated

sewices. I

Other Budgets

41

I Oufturn variance

Genera Admlnlstration Support

I o 79

Expected aver achievement ot Al incomeof (f24kj wlmin the Pnnt and Design Unit. Expected overspend on Town Hail bar provisions

Description I Comments

Movement f r o m Rese rves

(16)

E~I imsted OYttUl"

Borrowt~ig intererl war a farecasi jc135k) saving, which is based on current cashlow prolectlons. HRA debt interest also has a torecast prerrue al E291u, due ia thc iaiest applicable interest rates as set by the qovernment.

Parlanes 33 - -. Other rnlnui variance TOTAL VARiANCES

. - omer variances I

TOTAL VARIANCES 1 (438)

0 335

Description

Movement from Reserves

NET IMPACT ON APPROVED BUDGET FOR 201Oill 1491

Comments

Tiansfeiof rcsaurces set astde for treasurv manaoement and

Estimated ounvrn variance

f (4381

APPENDIX 2

SIGNIFICANT HOUSING REVENUE ACCOUNT VARIANCES

Housing Revenue Account

offset by a corresponding reduction in Management Fee payable A1 Housing to reflect the savings they have had to make as a sult of this cap. Community centre income is to be paid into the

ncrease in Management Fee payable to A1 Housing. Any adjustmen o Management Fee is subject to Cabinet approval. The remaining

-off contribution of ElOk towards a garage site feasibility study. remaining estimated outturn variance of f37k is made up of

TOTAL VARIANCES

claim for 201011 1 which has resulted in a f 13k pressure to the HRA but a corresponding saving within the General Fund. This is offset by a (E13k) projected saving on depreciation. HRA interest on debt is forecast to be (f291k) below budget, with a corresponding pressure on the General Fund.

(1852

APPENDIX 3 VARIATIONS AND ADDITIONS TO THE 2010111 CAPITAL PROGRAMME

The Capital Programme budget, (after carry forwards from 2009110 and the Capital Programme 2010111 update reported to Cabinet 7 September 2010) totalled f33.544M. Members are requested to approve the following new approvals and variations.

Public Toilets Worksop Market Area To transfer this budget to the Worksop Market Development project for the refurbishment of the new market facility, which will include public toilets, as approved by Cabinet 7 September 2010.

Contaminated Land - Misterton New approval for the remediation of contamination to land at Marsh Lane, Misterton funded by the Environment Agency.

The budget figure allocated to this scheme was for the Council's commitment to the original Turner Road scheme. These resources are no longer required and should be returned to unallocated reserves. Further ideas will be brought forward by Officers to compliment the Savoy Project in the next six months.

Canch Redevelopment Variation due to understated match funding for European Regional Development Funds (ERDF) grant and additional costs for the War Memorial new pedestal.

Queens Buildings Windows Variation due to tender lower than expected

Queens Buildings New Doors New approval for Queens Buildings internal doors

Purchase to Pay Invoice automation system Budget no longer required as the process for scanning creditor payment invoices will be written in house by the Information Technology Department.

Bridge Street, Worksop (including Pedestrianisation) To reduce budget down to the BDC funding element only.

Worksop Market Development New approval Worksop Market Development reported to Cabinet 7 September 2010 - £600,000 and associated purchase costs of £6,000.

NEW APPROVALS

OTHER VARIATIONS

-50,000

-2,654,000

26,000

-200,000

-12.000

-2,000,000

APPENDIX 3 1 NEW I OTHER I A P P R O V A I S VARIAT1C)NS

l ~ u x f o r d Heritage Partnership I 45,0001

Worksop Canalside Creative Village New approval Worksop Canalside Creative Village reported to Cabinet 5 October 2010 £966,800, funded by £355,114 capital receipts and £641,686 from European Regional Development Funds (ERDF). Spend profile 201011 1 £30,000, 201 1112 £966,800.

New approval for the Tuxford Heritage Partnership scheme 2010115, reported to Cabinet 5 October 2010, funded by English Heritage and Notts County Council £150,000 and the Council's contribution of £75,000. Spend Profile 201011 1 £45,000, 201 1112 £75,000 and 201211 3 £ 105,000.

30.000

IT Computer Replacement Fund To utilise this budget for the Microsoft implementation scheme putting the IT computer replacement fund on hold to recommence next financial year.

Microsoft Implementation New approval for:he implementation of a Microsoft operating environment £121,000 reported to Cabinet 5 October 2010, This will utiiise £50,000 from the IT computer replacement fund, £33,000 from capital receipts, with an additional £38,000 A1 Contribution. Spend profile 201011 1 £100,000, 201 1112 £21,000.

100,000

A1 Housing New approval for the Energy Heat Plan - Low Carbon Building Programme grant £201,000 allocated to Decent Homes and £82,000 to Other Capital Improvements.

Subject to the approval of the above variations, the Capital Programme revised budget will decrease by f3.417M to E30.127M

283,000

A1 Housing - Other Capital Improvements New approval for fire prevention and health and safety work on Sheltered Schemes funded from Housing Revenue Account reserves. (This agenda).

300,000

. . . - . . . . . . . -. . . . . . . . . . . . . . -. . . . . . . . . ... . .

TECHNICAL and HOUSING SERVICES

5,666,179 / 5,666,179 3.096.656 1 Bullock work urogreislng on orogiammr

. . - I ~.. ~ .~ ...... ~

Surge ol work b m g undertaker lallo*mg resalol80n of

100,000 100,000 9,736 Con~ laug t~aand OT ndusti8a nc!on - several c o ~ l r a ~ l a m empoycd la

Others reducetile bach lo~ and keep ??,a works on pmgiatnme lollowlng Connauqhis idmlnisfiai,on

9443 ( c ) BRS 1 25.000 25,000 3.214 BRS lWorkspiogressngonprogrammr 1 9444 ...

Corlnauoh! and 9473 (b) Adaptations I 1 20,087 1 Om;rs lSeeAdaptallons. Easlahoiie I 9420 ( a ) Partner works 1 5,486,1 79 5,154,057 2,9;0,700 / Connaught 1 -

9474 ( c ) ERS / 25.000 25.000 10.146 BRS lworkspiogressingonorogramme 1

(dl Volds 1 125,000 125,OOC 1 37,135

Decent Homes -Wes t

C"Oona!~ghtt~n~shed 24th Senlemhe!, Wo.ih rl>l on

9475 i d ) Voids I / 125,000 ! 125.000 61.454 / con^^^^^ "Id ISee Voids - East comment above I

I C---L I programme Bulochr l o $!an r c ! Noremlrr

3405 Eo~ier Replacement 8 AHordatle irlarmth 1 440,000 440,000 77,701 1 BRS works progresetng on progummc i

and Ottlers

9490 PMFs & isolators 58.245 Freedom work^ dependant on d w e l n g needtocornply with HBS iegu!aiians, and irmrease incoi l o i solalors

Works pprogrcssno on or"(,rammt', lolowlng Connaugns Adnln.rfrat,or. v a other rrnlradorr prior

:o B"l!"cks laken on thF ronlrlct

9476 ~ e a t i n y Only ContiacffASHP's 1 1 36.765 '3.739 1 1

9491 Decoration and Disturbance Aliowances 50,000

9434 Decent Homes Contingency

9492

Conrlnyrncy nireased (ternoarary) !o cover ssns!!$ona! works io i !owivg Cannaugii!~ *i inir ic,ni inn

i I 76,960

' New Chnn.$els B f554:ti C,lwdlram 0r110. Worksprog~r.ssmg 9477 Digitai Switchover 1 76,960 P ~ S O ' I S sa!~sIact~ni~

9435 Swaiiow Couri Remodelling - DH's Eiement / 309.059 1 309.059 1 ~endersd .1~ n 15:09'10

9493 Efficiencies - Renewable Energy Schemes tl.058 11.058 Eon 11103 c , ~ w d lrum 09/10

Environmental Works

9478 l ~ a v i h i Wall and i o n Insulation 1 1

625,000 765.584 1 32,000 -

i l n o 504 Cilwo Iran, 09/10, Scheme delas agreed witt snus#ng urpl works commoncedat sandy ~ a n e ate=

APPENDIX 55

TECHNICAL and HOUSING SERVICES

. . <:os,

5e3m

9463

7241 Access ior the Disabled (Access Audits) ' 20.000 20.0001 lender erauatun u-nrriviy lor iarvnod O~iaaed

i

. -. - -._-- .. - .. . - -- - SCHEME commen1s

-. ~p . . . ...

Adaptat~ons "roylrmmc I b o u nli mn,!,-,."rlr .aOmnrliil?r

7239 BRS Heating Adaptations 61 Subject la 6emanO- ~ n n OI Fenlcrifr, Rr,errir pcking up " O W O T P L l l i l i a aC,"" hob b e " F r O i e d

I

1 50,0001 0 lMound la ~ ~ r c RPS ouoge!

!

1 4,53g B,,lioCk

Cmiracl progrersng savs<acla:y, FB.000 nlovsd la 5 74,6341 Mayfa,, Pace

7245

9468

7294

Swallow Coue - Conway Gardens (Boiler)

Coverdaie Boiler House

50,000

1 75.000

-

0

11.6321

50,0001

75.000

TBC Fire Risk Assessmani Works (Additlonai j 300.000 A r ii9dt'Onai i700k b.ar bann nuca?ed !a t i " budget oy 'aoc t o c a , ~ ~ , ! E ~ s F ~ L , ~ !

.

7251 Structlirai Works 51,474 51,474 RLDC~LS . ~ L P V ~ T , :~t . , .d~:r i O! ~ 0 4 ~ ~ n g pr~par~d.

9340 Hard To Lel Accomnodation 75,000 40,000

9447 i ~ b b e ~ Grove (District Heating) I 79.3G2, 47,550

I 8.000 6.576 Cannaught woikscamp!e:e

I

9433 ~ e e ~ 179,526 179,526 89,7631 on target

Obam Litts

Absans

7238

9400

7250

work progreiing - rub:ec! ir puac oemarts

~ o v c d lo ire ~ 8 s budp--t

war% a: nhlrv Grove commrnri0

Garndene

Various

200.000

50.000

237,940

woihi inear8ng con>plel#or> ---

works can:r.~ensed :n i.*r properlies

Ha,,arnshire Heallno

Cannaugh;

28.158,

0

145.0001

Staiilin replacements i 50.000

i o r o e r evs luaon underway

Car'" Forward from 09/10 -Works camplele la programme. ~40.000 moved to ~ a r d ~ a ~ c t accommonalton

1 i67.91SCl:wd!ronl Osi?D: wnlks cornplele

473,701~ 7.255 I 70,000/ 45.791

- Major Repairs

67.915

50.000

27,893

1

Fire Risk Assessment Works :30.000

APPENDIX 6

PRUDENTIAL INDICATORS QUARTER 2 - 2010/11

To facilitate the decision making process and support capital investment decisions the Prudential Code requires the Council to agree and monitor a minimum number of prudential indicators. For housing authorities, these are separated for the Housing Revenue Account (HRA) and non-HRA capital investment. These indicators are mandatory, but can be supplemented with local indicators if this aids interpretation and many will cover three years forward. The indicators cover affordability, prudence. capital expenditure, external debt and treasury management.

Explanations of the indicators are given below:-

lndicator 1 : Ratio of Financing Costs to Net Revenue Stream

This indicator identifies the trend in the cost of capital (borrowing costs net of interest and investment income) against the net revenue stream. The Non-HRA indicator has increased reflecting a reduction in the Consolidated Rate of Interest from 4.29% to an estimated 3.88%. This is as a result of the statutory calculation being based on the CFR rather than the average weighted borrowing, thus reducing the contribution from the HRA to the cost of borrowing. This is also reflected in the HRA reduction. Housing rental income has also increased to reflect the Supporting People element.

200911 0 201011 1 201 011 1 201011 1 2010111 Actual Original Revised Q1 Q2

Estimate Estimate Estimate Estimate

% % Yo % % Non-HRA 3.75 7.38 7.38 8.53 8.63 HRA 49.91 57.78 57.78 51.92 51.61

Indicator 2 - Incremental Impact of Capital Investment Decisions

The indicator illustrates the impact of new capital investment decisions on the level of Council Tax and housing rents. The increase reflects the carry forward of General Fund schemes to be funded by borrowing, new approvals within this report, and movements on financing of these schemes.

2009110 201011 1 201 0111 2010111 2010111 Actual Original Revised Q1 Q2


f f f f f lncrease in Council Tax Band D 10.40 5.14 5.14 8.36 5.85 Increase in Rents 0.00 0.00 0.00 0.00 0.00

APPENDIX 6

indicator 3 -Total Capital Expenditure (Including Leasing)

The indicator represents the estimated out-turn of capital expenditure based on the latest Capital Programme shown elsewhere in this report.

2009110 201 011 1 201011 1 201 011 1 201 011 1 Actual Original Revised Q1 Q2


PO00 f'OOO f'000 f'ooo f'ooo Total Capital Expenditure - Other Services 8,560 15,695 12,862 16.861 12,862 Total Capital Expenditure - Housing (HRA) 20,087 16,188 17.266 16,683 17,266

28,647 31,883 30,128 33,544 30,128

lndicator 4 - Capital Financing Requirement

The CFR measures the Council's underlying need to borrow for a capital purpose, and the change year on year is influenced by the capital expenditure in the year.

The expected movement in the CFR is dependent on the level of supported and unsupported capital expenditure decisions taken during the budgeting cycle. The supported element of borrowing is the Supported Capital Expenditure regime (funded by the Government) and the unsupported element is the capital expenditure freedom allowed under the Prudential Code. The Prudential Code anticipated that these new freedoms would enable the Council to enter into projects such as spend to save schemes, or decisions to allocate additional resources from revenue. Approval to transfer f 3 m of the Decent Home Scheme supported borrowing to 2009110 has resulted in the reduction of Supported Spend from Q1 onwards.

This CFR is shown in total and is also split between HRA and Non-HRA

2009110 2010111 2010H1 2010111 2010111 Actual Original Revised Q1 Q1


Capital Expenditure f'000 f '000 f'000 PO00 E'OOO S u ~ ~ o r t e d Spend 14.940 14.940 10.940 10.940 10.940 un&pported Spend 13,707 16,943 19,188 22,604 19,188 Total Spend 28,647 31,883 30,128 33,544 30,128

Financed by Borrowing 18,461 13,320 13,146 13,668 13,146 Capital Receipts 2,328 7,855 7,759 9,332 7,759 Capital Grants and Contributions 7,805 10,708 8,446 10,067 8,446 Capital Reserves 36 0 0 0 0 Revenue 17 0 300 0 300 Leasing Total

APPENDIX 6

Capital Financing Requirement as at 31st March CFR - Non HRA 26,613 25,936 25.936 28,587 28,065 CFR - HRA 53.920 65,010 65.010 64,860 64,860 Total CFR 80,533 90,946 90,946 93,447 92,925 Net Movement in CFR 17,931 12,699 12,699 12.914 12,392

Indicator 5 - Net Borrowing and the Capital Financing Requirement

In order to ensure that over the medium term the Councils borrowing will only be for capital purposes, the Council must ensure that net external borrowing does not, except in the short term, exceed the total of capital financing requirement in the preceding year plus the estimates of any additional capital financing requirement for the current and next two financial years. This is a key indicator of prudence.

200911 0 2010111 2010111 201011 1 2010111 Actual Original Revised Q1 Q2


E'000 '2000 E'000 '2000 '2000 Capital Financing Requirement Balance blf 1 April 62,602 78,247 78,247 80,533 80,533

Balance clf 31 March 80,533 90,946 90,946 93,447 92,925 In Year Borrowing Requirement 17,931 12,699 12,699 12,914 12,392

Annual Change in Capital Financing Requirement General Fund 3,141 1,759 1,759 1,974 1,452 HRA

Represented by MRP and other financing movements -530 -621 -621 -753 -71 1 Net financing need for the year

Borrowing/Debt Borrowing 70,250 85,250 85,250 77.188 76,187 Other Lona Term - liabilities 0 0 0 0 0 Estimated Total Debt 31 March

APPENDIX 6

lndicator 6 - Authorised Limit

This represents the limit beyond which borrowing is prohibited. It reflects the level of borrowing which, while not desired, could be afforded in the short term, but is not sustainable. It is the expected maximum borrowing need with some headroom for unexpected movements. The indicator has been reduced to restrict borrowing to that required in the year with some headroom. This will ensure that investments are kept to a minimum whilst interest rates remain low.

200911 0 2010111 2010111 2010111 2010111 Actual Original Revised Q1 Q2


f ' m E'm f 'm f 'm f 'm Borrowing 70 97 97 97 97 Other long Term Liabilities 0 0 0 0 0

AUTHORISED LIMIT 80 97 97 97 97

lndicator 7 - Operational Boundary

This indicator is based on the probabie external debt during the course of the year. It is not a limit and actual borrowing could vary around this boundary for short times during the year. It should act as an indicator to ensure the authorised limit is not breached.

200911 0 201 011 1 201 011 1 201 011 1 201 011 1 Actual Original Revised 0 1 Q2


f 'm f 'm f ' m E' m f 'm Actual Borrowing 70 86 86 77 77 Other Long Term Liabilities 0 0 0 0 0 OPERATIONAL LIMIT 72 86 86 77 77

lndicator 8 - Actual External Debt

This indicator shows the Council's actual and expected levels of external debt as at 31 March 201 1 (borrowing and other long term liabilities).

200911 0 2010111 2010111 2010111 2010111 Actual Original Revised Q1 Q2


f '000 f '000 f'000 r o o 0 f'000 Borrowing 70,250 85,250 85,250 77,188 76,187 Other Long Term liabilities 0 0 0 0 0 Estimated Total Debt @ 31 March 70,250 85,250 85,250 77,188 76,187

APPENDIX 6

indicator 9 - Upper Limits for Fixed and Variable Interest Rate

This indicator sets a iimit for exposure to fixed and variable interest rates. The indicator reflects the importance of interest rate risk management. While fixed rate borrowing and investment can contribute significantly to reducing the uncertainty surrounding future interest rates, the pursuit of optimum performance may justify or even demand, retaining a degree of flexibility through the use of variable interest rates on at least part of the treasury management portfolio. Short Term borrowing of £3m and E5m were undertaken during quarter 1. with E3m repaid, new long term loans of E8m were undertaken in quarter 2 due to iow PWLB rates. These net of Money Market Fund investments are reflected in Variable Rate Exposure below.

2009110 201 011 1 201 011 1 201 011 1 201 011 1 Actual Approved Revised Q1 Q2

Upper Limit Upper Actual Actual Limit

f '000 r o o 0 f'000 f '000 f'000

Upper Limit on Fixed Rate Exposure 55,750 100% 100% 72,939 76,187

Upper Limit on Variable Rate Exposure 4,328 20% 20% -5,834 -2,173

lndicator 10 - Upper Limit for Total Principal Sums lnvested Over 365 Days

This indicator is set to limit the amount of funds the Council can invest for periods over 365 days. Due to the current uncertainty with financial markets, investments over 365 days are not allowed under the Council's adopted Treasury Management Strategy.

200911 0 201 011 1 201 011 1 201 011 1 201 011 1 Actual Approved Revised Q1 Q2

Upper Limit Upper Actual Actual Limit

E'm f'm f 'm f ' m f 'm Actual Principal Investments over 365 days 0 0 0 0 0 Upper Limit for Principal Sums Invested for Over 365 Days 0 0 0 0 0

APPENDIX 6

Indicator 11 - Maturity Structure of Fixed Rate Borrowing

This indicator reflects the fact that the Council is exposed to the risk of having to refinance debt at a time in the future when interest rates may be volatile or uncertain. This indicator assists the Council in avoiding having large concentrations of fixed rate debt that has the same maturity structure and would therefore need replacing at the same time. Quarter 2 reflects new long term borrowing during the quarter.

Maturity Structure of 2009110 2010111 2010111 2010111 2010111 Fixed Rate Actuals Oriqinat Revised 0 1 0 2 Borrowing

- Limit Limit Actual Actual

70 70 70 70 % Under 12 Months 4 25 25 13 0

12 Months to 2 Years 0 25 25 0 0 2 Years to 5 Years 0 25 25 5 5 5 Years to 10 Years 19 40 40 27 26 10 Years and Above 77 85 85 55 68

APPENDIX 7

INVESTMENTS

Breakdown of investments from July 2010 to September 2010

Below is a graph of Bassetlaw District Council's value of investments over the period of July 2010 to Se~tember 2010.

Quarter 2 Total Investments

The graph can be split over the following banks, investments and Money Market Funds

Glitnir 2.000 2.000 2.000 2.000 2,000 2,000 2,000 2,000 2,000 2.000 2,000 2,000 2,000

Heritable 1.290 1,290 1.163 1,163 1,163 1,163 1.163 1,163 1,163 1,163 1,163 1,163 1,163

Landsbanki Island 3.000 3.000 3,000 3.000 3.000 3.000 3,000 3.000 3,000 3.000 3,000 3.000 3,000

Singer 8 Friedlander 635 635 635 635 531 531 531 531 53 1 531 531 531 531

Barclays Bank 1.000 1,000 1,000 1,000 1,000 1.000 1,000

Money market fund .,

Blackrock 570 2.950 2,200 340 1.460 2,935 2.066

Fidelity 1.931 1,391 2,231 0 1.000 2,014 2.710 0

Henderson 2,992 2,992 2.992 2.992 2,992 2,992 376 2.037 2,937 2,937 2.937 2,937 2,937

Standard Life 2,842 2,842 2 992 2,992 236 2116 900 1.000 2.974 2.949 2.949 2.949

Total 15,690 15,720 18,963 15,982 10,922 13,142 8.070 9.631 11,631 14.619 14.040 18,225 14,646

APPENDIX 7

PERFORMANCUYIELD

7 day LlBlD - 3 month average (whole UK) 0 43% Dally ~nterest rate - 3 month average (BDC) 0 57%

Bassetlaw District Councils Average daily interest rate compared to 7 day LlBlD rate

- 7 Day LIBID

--- BDC average rate return

The graph shows how the Council has been performing on their daily interest rate return on investments, compared to the market comparison of the 7-day LIBID. The graph clearly shows that the Council has been performing well above the market comparison on their investment interest returns during the 3 month period

SECURITY BENCHMARKING

There are a number of ways that a security benchmark can be produced. The Council will take the above table and apply the percentages to calculate a portfolio position. This will weight actual investments in the portfolio in accordance with the credit rating and term of investment.

Current Investments at 3oth September 2010

Organisation

Henderson Global Investors

Standard Life oney Market Fund lovernight

Banklbuilding soc/MMF

Money Market Fund

2,949,000

Fidelity I I I

2,932,000

Blackrock boney Market Fund bvernight

Period

Overnight

I 2,066,000

Royal Bank of Scotland l ~ o n e ~ Market Fund pvernight I

1 I Ratina I Maturitv 1 1 Default I 1

Principal

2,937,000

I I I 2,977,000

l ~ r a n d Total I I I

13,861,0001

Due to the Council only applying its surplus cash into Money Market Funds or highly rated institutions for no longer than 6 months, this is deemed the safest possible investment decisions. All Money Market accounts are 'AAA' rated with Moody's and are instant access.

Period Under 1 yr Over 1 yr Overall

Weighted Average Life 1 .OO

0 1 .OO

Default % 0 0 0

Relative Investment Risk Vs. Rating categories

<I year 1 t02yrs 2 to3y r s 3 to 4 yrs 4 to 5 yrs

Period

Market Review

The Monetary Policy Committee (MPC) voted 8 to 1 to keep both interest rates and quantitative easing unchanged during September. UK base rates remain at their historical low of 0.504: and the size of the Asset Purchase Facility stands at P200 billion. Despite signs of ecorlor:lic slowing during the monlh, Andrew Sentance continued to advocate a 0.25% increase in rates based on upside risks to inflation, while the rest of the coinnlittee preterred to maintain a wait and see approach. tiowever, minutes from :he meetii:g higiiiighted the growing polarisation of risks to the committee's central .view. On one hand? [persistent above-target inflation measures could become rnore erltrenched if infiation expectations begin to rise, wkiie on the otiier: slowing economic activity could cause inflatio:: to fall sigriificanlly below target in the medium term. Although the centrai view remains that inflation pressui-es shouid moderate over the nediilm tern based on the significant insrgin of spare capacity in ihe economy, the coriirnittee is keeping all options open and is "ready to respond in either direction as ths balance of risks evolve". Based on these conditions, the MPC is likely to continue proceediiig cautiously with any future changes to monetary policy, although uncertainty over the direction and tirrling of future changes has increased. The !market sonlini~es to expect that interest rates -ri:li remain on hole for at least the next six montns.

UK econorrlic activity showed signs of slo.r,,ing during the rnonth, along with conti~iliing above-targei inflation measures. Ma!;ufactt!risg and service sector aciivity deciined and was weakel- than forecasts according to tile Purchasing Managers' Indices. Retail sales were also below expectations, falling 0.50% durir;g August, which p~:shed annualised sales down to just 0.40%. Housing aciivity also showed signs of weakness with prices deciining by 0.90Y0 during Ailgust according to the Nationlijide house price indsx. As for inflation measures, overall CPI rose by 0.50% during Fiugust, which kept znnualised inflation rates unchanged at 3.10% versus tile 2.009,L target. Core rrjeasures of inflation rose by O.2Q3/; to 2.809.: anni.lalisecl when removing the effczt of energy and food prices.

Sterliilg money market yields were largely unchanged during the morith asmarket conditioi:s remained siabie, despite increasing turbuierlrl with peripheral Europsan colcnrries such as Ireland and Portugal. LIBOR rates were unchanged across the maturity spectrum with three-month, six-month and oile-year yieles ending the month at 0.73%, 1.02% and l.4fi0& respectively. 117s recent period of increased market volatility and risk aversion conririues to cause significant price tisring between various inoney rnarket issuers. Bigii cjiioiity issuers from well-regarded couritries ccritinue to yield at levels beiow LIBOR rates, while iowe: quality issi.~ers, especially those irom less regarded courtries, price at significant yield premiums.

Aqenda Item No. BASSETLAW DISTRICT COUNCIL 7a 1


25th NOVEMBER 2010

REPORT OF THE DIRECTOR OF CORPORATE SERVICES

CORPORATE PLAN SCORECARD - QUARTER 2 - 2010 1 11

Cabinet Member: POLICY

Contact: Sarah Pearson Ext: 5609


Ros Theakstone has determined in preparing this report that the contents are not of a confidential nature.


This report is intended to provide a comprehensive update to Members regarding the performance of the Council's Corporate Plan 2010 - 2013.

Background and Discussion

The Corporate Plan Scorecard can be found at Appendix A.

The Scorecard covers the 4 priorities of the Corporate Plan: A. Customer Satisfaction, B. Environment, C. Economy D. Housing

Under each priority is an update on each of the Corporate Plan projects from the responsible Director. Beneath the projects are the Council's Performance lndicators that link to the Corporate Plan priorities. Each Performance Indicator shows the current value and target and is identified against its Balanced Scorecard theme. The Performance lndicators are there to provide further context to the project updates.

The information used to populate this report is held centrally on COVALENT.

Issues and Risks

The following issues /risks have been identified in relation to the Corporate Plan:

No risks were raised for quarter 2

Implications

a) For Service Users

The presentation of performance information should enable Members to robustly scrutinise the Council's performance in key areas, thus making it easier to make strategic decisions about performance management issues.

43

b) Strateqic & Policy

The Corporate Plan scorecard provides a perspective on the organisation's performance against its Corporate Plan.

c) Financial - Ref 111384


d) Leqal - Ref: 32711 1110

The approach promotes corporate governance and risk arrangements.

e) Human Resources


f) Communitv Safetv, Equalities, Environmental


g) Whether this is a key decision, and if so the reference number.

Not a key decision


5.1 That the Corporate Plan Scorecard be received and performance noted for quarter 2 of 201 011 1

6. Recommendations

6.1 That the Corporate Plan Scorecard be received and performance noted for quarter 2 of 201 011 1

Background Papers Location

Corporate Plan Scorecard Community Engagement and Covalent -The Councils Performance Performance Service Management System

Corporate Plan Scorecard Report Type: Scorecard Report Report Author: Trevor adrnin-Winfield Generated on: 15 November 2010

. . . . . . . . . . . . - - .. - . . . . . . . . . . . . . . . . . . ....... . . . . . . . . . . . . . . . . . . . . . . . . . ... status Name

. - . .

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Icon S t d t ~ s Name

A. Customer Satisfaction

i 04 @ '1. Corporate Plan Projects ~~~ ,a, ..................... .............

........ .- -- ............ -. -- - -- i

Istatus Icon :Code & Title

1 ! i i i I@ /CP-PID 01.1 Understanding

I 1 customers

I ! 1 i

i - . ..... ---..-_--.... . - . !

; @ ; V

ICP-PID 02.1 Customer approach

10 Nov 2010 The project was in essence a "fact finding" exercise to understand the real issues relating to loverall customer satisfaction. Whilst satisfaction with individual services tends to be positive, overall :satlsfactlon with the Council has been low and disappointing. All service areas (both back office and front !office) partlclpated and data relating to "basics" such as phone contact, use of voicemaii, email, letters ietc.. was collated together with understanding the preferred method of contact by diverse service users.

30 Sep 2010 The information shows there is a marked lack of consistency and adherence to standards across the Council in individual service approaches to customer contact. Therefore the customer experience is of a Idifferent standard in each area. Thls will now be addressed by introducing corporate protocols for all 'types of contact through the refreshed Customer Champions group with more rigorous methods of monitoring. The information collated has also led to identifying issues which will help develop a corporate Customer Approach in Project 2. - . .... ..................... . .. 10 Nov 2010 The information aathered as Dart of Proiect 1 "Understandinq Customers" has identified the

!need to be more rigorous in a;orporate approach to t he quality of customer contact. This can be encompassed in a Customer Contract Strategy but avoiding a "one size fits all" approach. I t is clear we

3 1 Mar 2013 :need a more customer oriented service delivery supported by technology in particular the Council's website but each service area can be tailored to deliver the optimum experience. Some front line services

,wouid benefit from having calls handled through the McFarlane system; others would benefit from the rrnakinn nf ,rirh,al mnr;l,-, rnntrnc thrnilnh ovt.=nriinn tho ,,co nf T R M hllt \*,#thnllt t h n nvnonco nf cowinn

.... -- . - I ._ . .-

suo!~e311dde JOUIIJ :su01ie3!1dde 6uluueid 40 bU!SSa3OJd (Id)) 4LSI IN/ - @I .... .. . ., . ., .--.-

suo1le31dde JOlelJ :suo!ie3!ldde fiu~uueld 40 6ulSSa30~d (Id]) eLS1 I N :

....... .. .................. -. .... ~n j ipuadxa hessa3auun pue leuo!~!ppe p!one OJ se os pas !u !xeu a ~ e ~ u a w a 6 e i

40 sau!l 6u!is!xa aJnsua o j paldope 6u!aq s! q3ewdde 3 ~ e u 6 e ~ i aJe sa>!Nas he^ aqJ uo J>edu! OJ sveJs uo!~e[s!6al pue suo !qe~ !unuuo3~

pue JuenalaJ hl~eln3kved 51 s ! q l aAlpeoJd pue s n o ~ o 6 1 ~ pue Juaua6e6ug I'EO a1d-d3j

'SJuapjsaJ MeRasseg ~ J ! M s u o ! ~ e ~ ~ u n i i i u o ~ pue quauatietiua alnsua ... ..... ... . ....... 1 4"-

1 a p e u uaaq seq ssaJ6o~d a u o s ' j l aq ! ssa3old a q l ueqq laqqel i

,.sua~shs ueai., 6u!hldde hq alduexa JOJ sassa3oJd 40 t i u ~ u ~ l w e a ~ I .. --a,.-- -. ..... ....... A-....-.....- i ;_______

a l w a apog/ U O ~ I

~-~~~~ ~ ~ ~- /status Icon i ~ o d e &Tit le IDue Dat i b ..!. "- ..

i 1 ! i ool was completed on time, a marked success. i on the 20th July, together with the Adizone facility. Priorswell car park ha !

! ns are in hand to complete the next phase of the work - which includes all 1 ounty Council have also opened the new library on the old Memorial Avenue

8 ! ber, which has aiso added to the increased ambience of the area. I -PID 04.1 Green Open Space - nch Development

...,

. A meeting is scheduled for 17 November to progress these issues. - ~~

. . - -

I --*----- -.

ired to fulfil their role. ~. ~ , .

I I ment Grour, has now firmly established its role within the Council as i

i

! @ /CP-PID 06.1 Increase pride in the

i iDistrict: Enforcement roles in BDC L 8

c u r!spons t~ e for oorrl nsr gar ng acr r,n agd nst pr,o erll s tes, a n ? arnv nq fonvaras a zer, !~l+!r~~oc~: dpprodco t ) en, r lnmenra crlm(:. Tr,r;(!rrl(!r a trl I n s, d Dere ct B.. a nq \Vr!r< nq Grcclr, rlas

:now been established between the Council, the Police and the Fire Service with the aim of sharing jinteliigence and pooling resources. Drawlng lupon the legal toolkit developed by the Head of Community : !Prosperity in conjunction with Brown lacobson, the Corporate Enforcement Group is now targeting a '

;"short list" of derelict properties and sltes that have been long-standing and unresoived sources of biight 3 1 Mar 2013 ;throughout the District. As these problem sites are resolved, further sites are being added from a pool

:identified by ward members. Special consideration is, however, being given to sites at the gateways or o 'major routes into the District, and to sites identified by partner agencies within the Derelict Building 'working Group as emerging problems that would benefit from early intervention. This good news story wili be communicated to the public just as soon as a sufficient number of successes have been achieved

' to demonstrate that the Council is committed to making genuine and lasting progress. The Project has a 'hlrther three years to run - work to make the gateways more attractive by floral displays and new ,slgnage will, necessarily, follow on from the initial work aimed at removing sources of blight.

...... ... , ..... ....... .. . ~~ ~ . ..

. . . . . . . ~p~ - . . . .- ... ...... .----- 4 laJJ!i :(Gu!lsod A141

SSa30ld O/aZ rial) ssail!ileai3 ~ e l u a u u o l l ~ u a pue l a a ~ l s p ~ n o ~ d u l ( ~ d x ) es61 IN; ~~~

.. .... .. -- - . -4

suollelado pue ale$ 4 6 n o ~ ~ ~ s u o ~ s s ~ u a l s

i OIWd h i e l u l ~ d pue xr,~ ul u o l p n p a ~ % - suo iss~ua x g Al!jenb A!V qp61 IN!

~ a u o l s n 3 i 62'0 OE'O ...... ....... .................... .... .....................

. . . . . . - . . . . . - . . . . . . . . . . . -. ..... . - . . . . . . .- . . . . . . . . .- . . . . . . . . Icon Status Name

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Ttj, ! @ iC. Economy A _ - _ ,,,,,.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...

Icon Sta tus Name

............ ... -

on Order is in place. 73 Bridge Street has been purchased and will become the new Market

..... ... ........ .. ... - -- - -. .- --. i

ICP-PID 07b. l Tourism

! :CP-PID 08.1 Local Businesses

r I I

I

1 /CP-PID 09a . l Cinema development I t

Nov 2010 A list of Bassetlaw's Tourist assets is currently be~ng prepared and will be ready before 3 1 Mar 2012 deadllne of March 2011. Work has started on the consultation with Tourism partners but again the

adline for completion of thls action is not until September 2011. ~ ..... ~ .............. ..........

A number of Business Semlnars have been undertaken including "Selling to the Public ctol''. 'Being ready to sell to the Public Sector", "Making the pitch" and "Using social networking as a siness trend". Two more are scheduled to take place on 16 November ent~tled "Money makes the rid go around" and '"Beating the recession".

e are 121 businesses sianed uo to the Backina Bassetlaw Loyalty card. The scheme currently has more than 1,400 cardhoiders.

- *The Councll has supported the wlshes of the buslness communltles of Worksop and Retford who both voted for 1 extra hours free park~ng for customers who buy a 2-hour parking ticket.

;The I . . . - uyer" event on 27 May. ................... . .- I 15 selected and the approved contractor is working with the # t o ensure that the start on site date of 31 January IS met.

31 Oec '012 / A new Market Office has been acquired at 73 Bridge Street as part of the preparations for the transfer jof the Market to Bridge Street ahead of the bullding works for the Cinema. -. .................. -...-..--.-.-..-p-.--.-- ..... .. ... . .-

! '15 Nov 2010 The application for the Worksop Creative Village project was submitted in lune. Final ! 'notification relating to the contracting of the works is awaited. Notice has been provided for the five '-'ID Ogb" Canal Development I '01 JL1n "12 :tenants clrrrently using the s!te. Work to flnalise the specification for the contract tender is due to be i completed by 3 1 January 2011.

~ ....... ..-- ~~.~ -.

Status Icon ,Code & Tltle

Action Group (LAG) has been formed and a Manager was appointed in Februar s have been awarded (5 in Bassetlaw and 5 in Newark & Sherwood) with a tota

I i @ CP-PID 09c.l Rural Economy t value of E740,OOO which will deliver 27.5 jobs across the two Districts. A further 4 projects are next LAG meeting a t the end of November (3 in Bassetlaw and 1 in Newark &

-- ...... A .- . .... -

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . - ..- . . . . . . . . -.

Icon Status Name

: , , ~j I ,>*' ,D . Housing

~, . --- . . . . - . . - - . . . . . . . . . . . . . .. ........ . . . . . . . -

Icon Status Name . . . . . . . . . . . . . . .

1. Corporate Plan Projects

I 1 / 15 NOV 2010 The draft Local Investment Plan was completed for sign off on 14 September by all HMA I !

I !partners and the Executive Sounding Board. ~CP-PID 10.1 Housing Quality and ! 9 ,31 7013 ;The Hous!ng Strategy is due to be completed in December. /Choice !Regarding Rural Affordable Housing, a Brief has been circulated to a number of Registered Prov~ders.

I *wi th a clos~ng date of 1 December 2010, seeking interest in pattnering the Council and the Parishes in 'rlaliva~dnn i~m#-;rl arcontinn citac fnr affnrrlahla hnmmcinn T t ic hnnorl +n ha\,= a nartnar cinnori iwn h\,

, i . , .. . _ _ ....... -

. . . . . . . . . ............... ~- - ........... , ' saw quaudo la~ap le!lualo

Ayluap! 0% uaqq q q ! ~ YJOM pue paau u! >sou seaJe asoqq A41~uap1 01 Saqsped q q ! ~ 6u ly~oM 'JsauJ u! u!6aq [IIM ~ J O M '?u!od s!q1 1v '23aIo~d 5143 40 a6eqs ~u! j aqi asoj i IIIM 4 i ! 4 ~ 'IIOZ h e n i q a j / Adenu

.......... . ............. ............. - ......

- -. ... ................ .

Acrenda Item No. 7(3 BASSETLAW DISTRICT COUNCIL

AUDIT AND PERFORMANCE SCRUTINY COMMITTEE ! 25th NOVEMBER 2010

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REPORT OF THE DIRECTOR OF CORPORATE SERVICES

SERVICE SCORECARDS - QUARTER 2 - 2010 1 11

Cabinet Member: POLICY

Contact: Sarah Pearson Ext: 5609


Ros Theakstone has determined in preparing this report that the contents are not of a confidential nature.


This report is intended to provide a comprehensive update to Members regarding Service performance.

Background and Discussion

The Council has adopted a balanced scorecard approach to presenting performance data to the Audit and Performance Scrutiny Committee (APSC). The Service Scorecards cover 4 key areas; Customer, People, Process and Financial.

The information used to populate this report is held centrally on COVALENT.

This report includes information on:

e Service Delivery Plans actions e Service Performance Indicators 0 Contribution to Corporate Plan projects

The Service Scorecards can be found at Appendix A.

Issues and Risks

For Quarter 2 the following issues/risks have been identified:

No risks were raised for quarter 2.

Implications

a) For Service Users

The presentation of performance information should enable Members to robustly scrutinise the Council's performance in key areas, thus making it easier to make strategic decisions about performance management issues.


The Service Scorecards show how a service is performing against its service delivery plan actions and performance indicators. The scorecard also indicates the service contribution to the Council's Corporate Plan -This is Bassetlaw - Building a Confident Future.

c) Financial - Ref 11/82


d) Leqal - Ref: 32611 111 0

The approach promotes corporate governance and risk arrangements.

e) Human Resources


f) Community Safety. Equalities, Environmental


g) Whether this is a key decision, and if so the reference number.

Not a key decision.


5.1 That the service scorecards are received and performance noted for quarter 2 of 2010111

6. Recommendations

6.1 That the Service Scorecards are received and performance noted for quarter 2 of 2010/11

Background Papers Location

Service Scorecards Community Engagement and Covalent - The Councils Performance Performance Service Management System

Community Engagement & Performance Service Report Report Type: Scorecard Report Report Author: Trevor adrnin-Winfield Generated on: 15 November 2010

..... - . . - ..... - - . . - . . - - ..... - . . . . . . . . . . . . . . . . . . . . . . ...... . . . . . -. . - .... .- . . . . . . . . . . . ... - - . - -. Status Name . . . . . .

'2010/11 A 2 CE&P Scorecard ",/ _. ......................... ........ , , , ,

. . ... .-.-. . . . . . - .... -- ................. - . ..... .- . . . . . . . - .. .... . . . . . . lcon 5tiltus Name

1 Customer . . . . . - - ......- " ...... . -- ............. ".

N l 32 (LAA) Repeat ~nc~den ts of domestlc vlolence 30% 26%

i

1 ICE&P03 Produce, launch, embed and ireview the Council's Corporate Plan ! I

& sL"..- ..........

I C E & P O ~ Review of Partnerships and jpartnenhip working i ._ ....

... .. Nov 2010 Corporate Plan published and formally launched. The Council's new Corporate Plan is now bedded in the Council's new Performance Management Framework. A Corporate Plan balanced recard has been completed and will be reported to the Audit Performance Scrutiny Committee a t

010 meeting. I n addition the Corporate Plan projects are also monitored through a ect Board which includes all 3 Strategic Directors and progress against the Corporate Plan is

at each Directorate Management Meeting. ...

10 Partnership Register reviewed and updated. Actions identified against key partnerships to n n r , a m x n r m a r rano~mentc Flrrthor ~rlnrk to b k m n l x r m arollnd mananinn kelr

...... .- ~~~~~ .- . - -- -~

..... .. .......... ! -

Istatus Icon /Code &Ti t le !Due Date :Note ........ .... .......... . ................ I i~ l - ..-.~-,--..-_--_..--.....i

--- terms o f supply chain. ........... .. - - , ......

I ction Plan completed and will be reported to the Joint Strategic G

! 43 jcE&p11 Develop the Cornmunit Newark and Sherwood Commun~ty Safety Partnership, These will be monitored by th partnership

1 iCE&P14 Prepare the Sustainable 28 Sep 2010 Strategy produced. Reported t o Cabinet and to the BLSP Board. Now being amended. 1 icommuni tv Strateav '30 Sep 2010 !Final verslon will a0 to Council in December 2010

iCE&P22 Provide Communications advice

!09 Nov 2010 Ir Q2 2010/2011 the Communications Team provided communications advice and ;Support to Management Team, Portfolio Holders, Members and every Service Area in the Authority. ;This has lncluded placement o f advertising, publications, leaflets, press releases and event publ!city

Hiqhl iqhts Include: 31 Mar '01' :communications support was provlded for Economic Development for the Retford Market Square

!Project, Worksop Market Relocation, Creative Village Release, 73 Bridge Street Purchase iCornmunications support was provided for Community Safety durring Crack House closures :Communications adv~ce was provided for Transport on the release of the new clvic car

1 I / C E & P ~ ~ Del~ver improvements to the jwebsite and electronic communications

'09 Nov 2010 Webs~te audit completed on the two most popular areas, planning and environment. Work !is underway to convert the Bassetlaw website to landscape from its current portrait view. The search

31 Mar 2011 'function has been radically optimised allowing qu~cker to access t o search fields. The home page has !been upgarded to allow Bassetlaw images to flow across the header. Work 15 also underway to improve

i ,- -+ ........ --- - j I I rliamentary and District Elections held on 6th May 2010. Accounts for Parliamentary

E&P28 Deliver efficient and effective !31 Mar 2011 ctions must be submitted by May 2011 but should be subm~tted by end of December 2010. lections as required unty By-Election (Worksop West) and District By-Election (Worksop South) held on 16th September

.. ..... . 10 and Harworth District By-Election held on 2 l s t October 2010

Nov 2010 Due t o the 2 by-elections being held during the annual canvass per~od publication of the E&P29 Deliver an effective canvass of /31 Mar 2011 v$ electoral registers could be delayed until 1st February 2011. However we will publish new registers lectors in 2010 1st December. As of today we have a return rate of 81%. Canvassers are currently do~ng the flnai

includes calling a t premises where a form has not been returned. .............. ............. . - . . . . . . . . . . - . . . . . . . . . . . . . . . . . --. . . . . . . . . . - .. - .... -

icon status .Name . .

-

'Status Icon /Code &Ti t le - . ~ .- .. . . .

j ~ u e Date Note

0 1 Piov 2010 Service Challenge completed by RSM Tenon. Still on holding pending full understanding of the : /CE&PO1 IJndertake a restructure Of the

! 31 Mar 2011 Government's Comprehensive Spending Review. Once the implications are fully understood (December IService 2010) then a decision will be taken whether to Droaress the Service Review.

~ ~ ~ .,... . - ~ ~ .-A

!CE&POB Oversee Service &Team IS action is clearly linked to the Service Challenge/Restructure of the Service which is on i 1 Development L. .i-~ - -" .,

fore no acfion can be ta -- -

the Service Review. : 1 / C E & P ~ O the Communi

v 2010 101 Nov 2010 Community Safety Handbook will be circulated for comment - mid November 2010. I ---. !agenda ... .. . across - all service areas .-.+ ~ - - ~ ~ ~

I ICE&PZ/ Deliver more effective internal i25 Oct 2010 The new staff intranet will be launched on November 5th. Teams can continue to update thei i @ /communications across the Co Mar 2011 !sections and we will monitor it's development. As the intranet will not be officially launched until 5th

i _A_-. ..., ... ._ ~ .. -~___ .- November, this will sh -- ..--A ~ -- but will show Green by APSC meeting. . -

. . . . . . . . . . . . . . . - - . -. icon Status Name

.. . . - .

. . - . --.~ -. . - ,

CE&PO2 Improve Comprehensive Ar

~. .~ ~.~ ~~p ~- - -

lev 2010 Risk Management Strategy reviewed and updated. New Risk Management Strategy

,CE&PO5 Review Corporate Risk pproved by Cabinet in September 2010. A robust process is in place to review the Council's Corporate

/Management on behalf of the iorganisation Municipal are acting as 'crltlcal friend' to identify best practice and areas for future development. The

Counc~i's 15 scheduled to receive an internal audit in December 2010 on the way risks are managed wlthil the oroanisation.

i ty Impact Assessments are being completed in accordance with the schedule set out 1 L -. .,

~ C E & P O ~ Deliver the Community Safety ' 0 1 Nov 2010 The Bassetlaw Newark and Sherwood Community Safety Partnership refreshed Strategy and' Istrateav res~onsibilit ies ,31 Mar '011 action ~ i a n s will 00 to December Council.

07 l u l 2010 Phase 1 and Phase 2 of the Member Development Programme has been complete. The CE&P12 Deliver the Member programme 1s now entering into Phase 3. The preferred supplier has been appointed to support this stag Development programme i3' Mar 'Ol1 'which is the roll out of key member training across Nottinghamshire. The Council's first Member

~

'Development Steering Group met in July 2010 and terms of reference have been agreed. ~ . - . .... ~~ ~- ~ - ~~~~ ~.-.

roduce the new Member ber Handbook was completed and distributed at the Council meeting on 18

. . e amendments have been circulated to members since that date.

,... - -- -

Produce a Policy framework 131 Mar 2011 progressed since the last report. A new internal briefing approach has been

. ~-~~ - ~~~ ~ . . . .. ~

'Status Icon /Code &Tit le r L 1 ! !CE&P16 Delivery of the Scrutiny y guides have been produced. Best practice review of scrutiny approache

j Framework roduced will be reported in November 2010 to Overview and Scrutiny rnmrni t ee

ov 2010 Balanced Scorecard Adopted, existing policies updated (Data Quality, Risk Management, CE&P17 Develop the Performance Unit ice Planning). Training for Officers and Members in Covalent complete and developments taking pla.

~ - Nottinghamshire wide scale in terms of Covalent. - "

ov 2010 Many changes have taken place to support the development of the Audit and Perf CE&P18 Support the development of Scrutiny Committee e.g. New Terms of Reference, Balanced Scorecard approach adopted, Covaie Audit & Performance Scrutiny Commi ng for officers and members, internal audit training and performance management training

duied for 14th November 2010). A training manual will also be devised and will be issued to

- bers o l the APSC by the end of the financial year. . . ~ ~ ~ ~ ~ ~ . ~ . .- -

E&PZO Develop a Consultation a ov 2010 Draft Co ritten. Consultation Guides in place. Ong

. . ... .. -- provements to the c . . -. . . -- te. E petitions package to go live December 2010.

~~ - - . - /CE&P~I Deliver a Communications 1 /Strategy to ensure structured and 131 Oct 2010 !13 l u l 2010 Corporate Plan completed, forming basis for all Corporate Communications ;focussed communications

' 09 Nov 2010 I n Q2 2010/11 the Communications Team proactively generated 36 positive mentions in th main newspapers.

~

Communications Team have provided advice on the design of a number of key council

Communications and Graphics are review existing brand, image and corporate style. . ~ - ~ -. publication have been produced to date, including four editions of Bassetlaw News

the Members Information Bulletin. Communications had no involvement in the annu publications reno*

1 iCE&P30 Report on performance following i 1 @ on following May elections have been submitted in accordanc

' the completion of statutory 1 questionnaires nnaires will be submitted as required ! -

. . . . . . . . . . . . . . . . . . . . . . . . . . . . - .... - . . . . . - - - -- - lcon Status Name

............ ........

2010 The Service has bee ing target of £68,528 (Star CE&P04 Deliver Service Efficiency and Value for Money

.. ...........

' 3 A 7a of CE PI P Irlternal Audlt recommendations implemented 95 , .

~ ~. 94?/0 (32 out of 34) 9S0/" .. - .............. .......

Community Prosperity Service Report Report Type: Scorecard Report Report Author: Trevor adrnin-Winfield Generated on: 15 November 2010

. . - . . . . - ................................. . . . . . - - . - . . . . . . . . . . . . . . . . . . . . . .... - . Status Name , , . .

!2010/11 A 3 CP Scorecard ..................... " ...... .............. . . . . . .

......... . . . . . . . . . . . . . . . .- - . - . . . . . . . . . - - . . . . . . . . . . - . . . . . . - . . . . . . . [con Status Name

.:@ 1 @ ? I 1 Customer ........ : -- ............... .! ........................

I ,Status IPI Code &Shor t Name Current Value Current Target

JE 1 (KPI) Bassetlaw's unemployment rate as a percentage of reglonal unemployment rate 79% (August) ; 90%

unemployment rate as a percentage of national unemployment rate ......... --

I@ iN I 151 (KPI) Overall Employment rate (working-age)

(KPI) Working age people on out of work benefits .. . . . . . . . -~ - . .... ..

- - - ..................... .....................

..... ... ....... - ..... -.

.... .... .- -

Istatus Icon :code &Ti t le ; ----i-.. i @ ;CP9 Leisure All actions within CP9 continue t o perform to target and in line with the plan. ....... -- . .....

. . ' @ 2 People .......... -. ........ -. . . - .......

.. ... .. . ..-....-..-..- 1 Code & Short Name Current Value

...

'Status Icon Code & Tltle 8 Due Date Note

1 \ I C P ~ lmprove the effectiveness of I : 1 " ~ ' - ;Development Control

'02 Nov 2010 A detailed joint systems review of the sewice is currently underway and i t is anticipated . 31 Mar 2011 that i t will be completed in January, Thts will be followed by an implementation stage to bring forward '

nmr+-r;< imnrnvementq~

1 ' 02 NOV 2010 Proposals for revisions to the staffing structure of the Museum will be brought forward ; iCP7 To improve the general effectlveness : 31 Mar 2011 /shortly. A report about joint working for Building Control is planned in December 2010 and a review of ; / o f the sewice Ithe LDF team will follow the adoption of the Core Strategy to ensure that we can meet the next round i

:of nnlirv r h ~ l l @ n n e ~

..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . - .....-........ ]con Status Name

I Current Value Current Target ..............I . ....... 1 .... . . . ;

! 69.57% 1 65.00% i I@ INI 157b (KPI) Processing of planning applications: Minor applications 90.96% !

! $ 82.00%

!NI 157c (KPI) Processing of planning applications: Other applications 1 1 ....... -- .... - ... . . -- --

Status Icon Code & Tltle Due Date Note

010 Consultation on Submission Draft commences on 8 November for co 8 'CP l Local Development Framework

s. Inquiry expected in early Spring with Adoption anticipated shortly afte L~ ............ :- .....-.... - .... . -- :CP2 Deliver against the Economic 10 Retford Enterprise Centre now open and number of clients is ahead of projection. Work I wenener;ltinn rnrnnra~- nn wet~n~rl b?arlr& n1.r- in line mri~h n rnnrarn rn~ m r n n l ~ ~ i n n =rill nn +ark h r ~ ~ r r h 701 1

% ... . . . . . . . ........... ........- ....... ..... .. . . .........

- ........... . ......... .......

,- - ...... .. Deliver against the Corporate nsibilitles aimed at tackling

. ............ - lement a digital upgrad

........,. ................ ffective joint work~ng

arrangements in Building Contr -. .. ..

iCP8 Equality Impact Assessments ' 02 NOV 2010 A range of Impact Assessments across the service have recently been reviewed as part of 3 1 Mar '01' the ongoing programme.

L i ......... . - ............. ...... . - .., . . . . . . . . . . . . . . . . . . . . . . . . . . . . - - . ........ . . . . . . .

Icon Status ;Name . .

; > ~

14 Financial

...... . ........... -" - - , ,,

Status ]PI Code PI Short Name Current Value / Current Target

@ !A l o b % o f all CP PIS that are on 85Vo ((6 Out of 7) ! 7 . . . .............. i . - -. ........

@ ;A i l b N o f a l l CPCorp "r ........ ............... - .......... - . !A 7b % or CP Internal Aud~ t reco "10 (73 out of 75)

. ........ _ _ ~ . ' ! .. .........

@ ;A 9b % of the CP Servi "10 (60 out of 60) i 1 - ~ -

%Z i ~ a l l ! l :(6u!qsod AIJ pue 111jjed6 'snl .... & -

(01/600Z) %61 2

. . - . . ~ - :Status Icon !Code &Ti t le l ~ u e Date 'Note 1

! ~ & ~ 2 . 1 Adoption of Parks, Open Spaces & : ;Cemeteries - requirements / '26 Oct 2010 Park Rangers in post w/e September, Additional promotion/publ~c~ty through PR Unit, Web !

: 3 1 Mar 2011 jslte development and local consultation. Contract awarded for Goodwin Hall development to commence j lrecommendations of the Cleaner, Safer, : j November. I ' ~ r e e n e r Strategy

, ... .... ... -- -----..--A .. . -. IE8iH2.3 To continue the development of 31 Mar 2011 :26 Oct 2010 Goodwin Hall scheme contract awarded to commence November. Ranger Servlce plans fo i Kings Park Retford , #a number of Community events and activltles before December.

~.~ ~~~ ..- ~~

iE&H2.4 Development of the Canch and ,ul 2011 127 Oct 2010 Publlc consultation on skate-park design to determine skate-park specification held in _______i~emorial Gardens Worksop

~ ~- !October, instalatlon now March 2011. Tender docs for path-works drawn up and out to tender.

-, ~ ,

I 1 p@ /E&H5.02 Improve communication to j 128 Oct 2010 New housing newsletter to be finalised and sent out to all employees by 1/12/10, intranet ; ! $ /customers ( 3 1 Mar 2011 s l t e updated all staff and housing work added to site to keep customers and staff updated. Articles I been added to Bassetlaw news re Fuel Povertv. 1 L ." i- - - - - ~ ~ ~ . .

i iE&H5.05 TO facilitate greater mobility /30 Sep 2010

11 2010 CBL sub regional scheme to be implemented Feb 2011 due to issue with I T to improve and ; ;across boundary L "" > .~~~~ ~ . - -. ~- nce mobility cross boundary

~ -~ -- -..~ " 1

' E & ~ 5 ' 1 0 Energy efficiency 3 1 Mar 2011 j28 Oct 2010 Proactive work ongolng to promote services of Warm fronts and Warm Streets.

iwarmth L ,... 1 . _ - ..pi..p - . . ~.~ .~ ~~~~~~ ~- -- i

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lcon Sratus Name

T$ 1 @ 2 people

ent V

8.49 ~~ - - ~~~ -

r-" . .. / - .- _I____. _ ~. - . -- .. -- /Status Icon icode &Ti t le :Due Date ' ~ o t e

1 ;E&H1.1 Implement the changes contained i

3 1 ,ul 2011 j25 Oct 2010 New structure in place, appointments of 2 Apprentice Posts to be concluded November, !

jwithin Service Review for Environment lexternai recruitment to last position of Admln Asst. to be completed November :Services !

i I E & H ~ . ~ Complete the organisational

1 @ jchanges in the Environment Services Oct 2010 Only Apprentice appointment remains outstanding, this will be completed November. I ! /Review L - . .. - 1 / ~ & ~ 5 . 0 1 Team Development

c t 2010 Team roles clearly defined, via monthly 121's and team meetings. Roles monitored

. . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . - . . . . . . .

lcnn Status Name

:3 Process

!Status IPI Code &Shor t Name Current Value 1 Current Target i 24 24 ~ E E 11 (KPI) Average tlme taken to re-let local authority houslng.

182 kg (Qtr 1 )

I@ :NI 192 (KPI) Percentage of household waste sent for reuse, recyc~ng and compostlng 21.43% (Qtr 1 ) ! 25.00%

I 1SS 6 O/a of Homelessness preventions achieved per n u m b ~ r of customers presented 18 97% (Qtr 1 ) I 15 00%

/Status Icon /code &Tit le ! ~ u e Date i ~ o t e I lEEiH1.2 Monitoring of Contamination ~ e v e l s ; ~ ~ 2011 $25 Oct 2010 Recycling Advisor commenced 16th August, enhancing ongoing monitoring regime, !in 'Blue Bin" kerb side collections :suooorted bv collection crews. Contamination levels remain within 5% llmit !

IE&H1.3 Review Refuse round collection /31 Jul 2011

I25 Oct 2010 Initial round change proposals received October, being analysed by Service Managers. 6 j i -A larrangements ..-I---.------.--,.-.-.-.--.-..-..-

Weekiy service replaced with District wide bulky service wle 9th August. Fuel saving trials ongoing. : -- - , , ~ . , . .- ., ,.

1 & lEEiH1.4 Refuse veh~cle fleet I 25 Oct 2010 All vehicles continue to be managed as previol~sly outlined. Currently in final stages of 1 I 3 l Mar '01' I ioint orocurement of Fleet Manaaement Svstem with other Notts Districts (funded bv EMIEP).

" iiiiiiiiiiiiiiii~ A - -. I

I E & H ~ . ~ Recycling and Waste Minimisation 1 ;l '25 Oct 2010 Draft Waste Minimisation Action Plan 2010 -2015 now produced, to be considered by I t Straten" ; 31 Dec 2010 Irahinpt 1 I iEEiH1.7 Equality Impact Assessments 131 Mar 2011 j25 Oct 2010 Work to commence January 2011 in line with Council policieslprocedures.

, . . . - ... , - .. .- - .-

iEEiH2.2 To implement and adopt the 1 126 Oct 2010 Further progress, Shireoaks completed, Sandy Lane Play Builder funding withdrawn,

/requirements 1 recommendations of Play 131 Oct 2010 ,Prospect completed, on site consultation for Knighton Fields and Canch end of October. E50k Grant aid i

!Strategy "Somewhere Safe for the Kids to 1 IDI~I,,' 1 /awarded to 9 Parishes. Negotiations with NCC Education for alternative site for Kilton scheme. I . ,"I

~~~~~ ~ ~

1 EEiH2.5 Develop a for dvertising of new inspections t o commence January 2011. Inspections to [Memorial Safety Inspections : sly un-inspected memorials April 2011. -- .

j ~&H2 .7 Equality Impact Assessments egin January 2011 to hit March 2011 deadline. --A -~ . .. ......... -

I Status Icon Code & Tltle Due Date Note

s p I 9 EtlH3.1 Dog Warden Service

I .. _. .... ~- I 1

~.~ ~~~~ ~~~ ~

i I ,E&H3.3 Fly-tipping Reduction. I I I

12 Nov 2010 The consultation document on Dog Control Orders 1s st111 at the draf t~ng stage - ~t 15

env~saged that proposals will be ready by 31st December. A meetrng wlth the Pollce to discuss 31 Mar 'O l1 'dangerous dogs 1s scheduled for December A Scrutlny Panel on Dog Control has been convened and

.meets first in December - this group may help to set priorities in this area. ~~ - : - - , .. - -

12 Nov 2010 A number of properties on the "short list" have now either been fullv resolved, or are well o n the way to being r e s o l v k d . ' ~ h e ~ have been replaced by further properties from the "long list". 'Details of successes will be reported in the Information Bulletin, The concerted effort aimed at resolving'

31 Mar 2011 !problem propertieslsites through the work of the Corporate Enforcement Group appears to be bearing j ' f rult . Thls 1s an ongoing process and further, more innovative measures aimed at bringing properties !back Into use will now be tried.

.. ~- ~ ~. .- --

12 Nov 2010 The zero tolerance policv has now been drafted and will be submitted to Cabinet in December. All fly-tipping incidents are now recorded on one jointly used I T system. The geographic 8

31 Mar 2011 'element is still being developed. Enforcement continues and the trend in fly-tipping remains :downwards. Publicity and education is taking place, but would benefit from an agreed strategy. The publ~cityleducation strategy is still in the early stages of being drafted. .- -.. .. . ,

- ~~

ticipated they will be completed in the third

E&H4.1 Implementation of a scheme to publish the food hygiene rating scores of premises in Bassetlaw

!

! 8

I I

1 !

i I

26 Oct 2010 Good progress is being made with this project. Cabinet approval has now been given f o l ~ ;Bassetlaw to loin the National Food Hygiene Rating Scheme. ! A grant of f4700 has been applied for and has been awarded to us to fund the work we need to carry

i 'out to our database to prepare for the publication of the scores. This work has already started and we lare part way through a scoping exercise to check which premises will be included in the scheme. ;Our consultation has just been completed and the results will shortly be published, but show that the !public are keen to know this type of information and would generally look for i t before eating out. :Ali food business operators in the district have been sent a letter explaining that the scheme is coming

31 Mar 2011 , & t o invite them to attend a drop in session to meet with food safety officers to discuss any matters ithey may wish to in relation to the scheme. A meeting has been held with PR about starting to publicise .the scheme and there is already interest from a local paper. !AS yet the Food Standards Agency have not gone live with any other Authorities, although this is said ! to be imminent, so we are still waiting to see what the web slte will look like in operation. ,As we are participating in a natlonal scheme we are committing to operate the scheme within a defined :set of quidelines. These have onlv recentlv been published and provide the procedures we will use to 'operate the scheme. As such the; are stili being integrated into our own internal working procedures !and should be complete by the end of this quarter. . ,. ~ .. . . ,,-. ... .-.---.-a ,

!Status Icon j ~ o d e &T i t le .... L-- ........ .............

I jE&H4.2 Internet Development - iEnvironmental Health Regulatory Serv~ces

i

1 @ ! ~ & ~ 4 . 3 Health & Safety - Section18 'compliance development

I + - !- ....................

IE&H4.4 Equality Impact Assessments

D u e Date 'Note . .- ........... ...-.... ....,

:26 Oct 2010 Progress has slowed in this quarter as developments for the internal intranet site took 3 1 Mar 2011 precedence. As this is now completed we are once again working to complete some internet pages with i

the aim of starting to get some of our new pages live by the end of this quarter. . .- . - - - . . . . . . . . . -~ ............. . 26 Oct 2010 Toolkits have mostly been completed and the Nottinghamshire Authorities have met in ;

131 Mar 2011 :September t o benchmark their responses. From these work plans are in the process of being developed i to address any shortcomings, with the aim of being substantially compliant by the start date of April I

I ...... ....... -- .. . .,.... . ,-.,

!31 Mar started on these. Still anticipated they will be completed in the third 1 i

1 1 Oct 2010 Landlords Accreditation scheme to be launched on 7/12/11 event to be arranged by i

1 @ iE&H5.03 Address Fuel Poverty and Climate /31 Jackson. Proactive work continues in promoting our fuel poverty campaign article gone out in ; j ~ h a n g e ssetiaw News, also info will be on web site, and arrangements in place t o have a stall at Xmas

1 I I in Worksop and Retford. L . 1 . . . -. i... . .- ........ .... . 2

! 1 128 Oct 2010 Empty homes Strategy t o be completed and out to consultation after Xmas, all information:

/:,",",""~~L~,"~re~,"~,","usinq & i 3 1 Mar 2011 :mapped via GIs. Corporate decision to be made re which properties to target. Awaiting HCA

;confirmation of anv enablina monies. :

i I I jE&H5.06 Adaptations / Grants i31 Mar 2011 (28 Oct 2010 PS manager in post since April review underway of servlce.

E&H5.07 A1 / BDC ' 28 Oct 2010 Continuous work with A1 re performance PSHM heavily involved in setting and monitorill

- . . . . .. . . .. . ... Mar 2011 :performance, attends performance clinics to discuss areas of concern

,-

, E&H5.08 Single Conversation / HMA 28 Oct 2010 LIP completed and ready to be signed off by HCA on 1/12/11, awaiting o t

.> ,. ...... ... - . . . . -- , , . , .

2011 .partners t o sign off as agreed in BDC.

10 Joint training underway with A1 staff to allow engagement of more joint working with E&H5.09 Statutory Housing Services in housing need. More emphasis to be placed on both BDC and A1 working to assist (Homeless & Strategic Housing)

sness and promote a good VFM service. j . .................... ........ ~-

. . - ..... - .... . . . . . . . . . . . . . . . . . . . . . . . . - .- -. . - . . -. -. . .~ ..

rc011 Status Name . . . . . . . . . . . . . . - x& i4 Financial

. ~~ ~ ........ -. .......... .- . - . -. .... ..

- ......... ...... ......

... .............

EE 25 Rent collection and arrears recovery

Finance & Property Service Report Report Type: Scorecard Report Report Author: Trevor adrnin-Winfield Generated on: 15 November 2010

........ .. . . . . . . . . . . . . . - - . . . . ..... - - . . . . . . . . - - ..... ....... ...... - - . - . - . . . . . - . . . .- .... - . Status Name . . . . . . .

,2010/11 A 5 F&PS Scorecard ,,,,, , , , '","

. . . . . . . . . . . . . . . ... . . . . . . . . . . . - . . - - Icon Status Name

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/F&PS11 Improve Creditor payment process ;31 ZOIO

ov 2010 Some errors found in testing. These have now been corrected and testing resumed. An

!including supplier management ally designed solution for the scanning of invoices is in place and will be rolled O L I ~ alongside the itment accounting system in Decemberllanuary.

-3 - - ~ - ~ ....... ~- ,- . ~ . , ~ ~ ..... ~~ ~ -- ,^ .... 1 I

jF&PS16 Acquisition of site for new :05 Oct 2010 The Single Investment Programme has now been axed ~ ~ n d e r the government savings i

'industrial units 131 l u l 2010 'programme. This scheme has therefore been put on hold until such tlme as alternative funding streams / I ican be identified. _ . I ... - -- .. - .. _-

! I@ ! F & P S ~ ~ Complete F&PS Equallty Impact i31 Mar NOV 2 D l D AII Equallty Impact Assessments are complete, with the most recent ones awaiting I /Assessments . ................ Equality Champions Group. i . .. ...--.- -- . - - -

.... ....... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . -. - . - ..... - . . . - . . . . . . . . . . . . . . . . . . . . . . . Icon Status Name

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1 pue 'sjuauafiueJJe p n w j JuaJJnJ s,puno3 aqJ 40 Ile Eu !~a !na l ale sla=!yo . ~ l u o q s anp s! sla=!gO qJ!M. OIOZ ''0 'El a ~ u e u l a ~ o f i aJelodlo3 u a q ~ f i u a l ~ s ~ o s d a j i uo!jejlnsuoJ leu14 e pue salnu aJnpa3oJd p w j u o 3 aqj ~ 0 4 pan1a3a~ s u a u u o 3 JaIlyo le!l!uI OIOZ AON EO !

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.. .......... .. . ~-

.. .. ............. ........... ov 2010 The work specifications are prepared and the packaging and tendering of similar work ammes is underway.

. . . . ........... ................... -~ .... .- .. . . . .... . - . . . . . . . . . . .

Icc~n 'Status Name . . . . . . . .

istatus Icon Icode &Ti t le Due Date 'Note l-- i--. ........ -- ............. - ... --- .....

IF&pS05 Tender for the provision of an 1 3 1 Oct 2010 Nov 2010 Tender process and new arrangements reported to Cabinet in October. IInternal Audit Service L .... ................ i... . ........... I ' 27 Oct 2010 Work will begin on updating of the Climate Change Strategy that will demonstrate BDC ' 1F&pS10 Deliver the Sustainability agenda 131 Mar 2011 lcomlnitment to carbon reduction I ! ...... .... . T-.-" -. ............................... . . --

1 iF&PS12 Tender for new long term 101 Oct 2010 !03 Nov 2010 Tender process and new arrangements reported to Cabinet in October. !

/ i n ~ j m n r e rontract

/ F & P S ~ ~ Develop option appraisal and /business plan for the future of Council 130 l u n 2010 ' 09 l u l 2010 Report on the DCLG pro~osals was reported to Cablnet in lune. . . :housing finance . ... .... ... ,- .... - ......

NOV 2010 Priorswell car park now resurfaced. CCrV is installed. Fencing around the fountain pool F&PS14 Deliver phases and Of arts on phase 3 of the project during November with an estimated completion date of Canch Capltal scheme

.. .. , . - ..... - 15 Signed contract for the Cinema contract for the cinema will be signed when all of the parts are in place. opment plication. The punative date for the planning meeting is in e ~- .............. .... .

. . . . . . . . . . . . . . . . . . . . .. . .. -. . . . . . . . , . . . . . . . . . . . .. . . . . . . . . . . . -. . . . . . . . . . . . .

Icon Status Name

<3 r, , 5 Overview

Od % of al l F & P P I 00% (2 out of 2) .,.

I d % of all F & P Co 00% (2 out of 2)

Human Resources Service Report Report Type: Scorecard R e p o r t

Report Author: Trevor admin-Winfield Generated on: 15 November 2010

. . ...... .- .... .............. .. . . - . . . - . . . . . . . . . . . . . . . . . . . . . . . . . . - . . .. - .... -. ... ... . . . . . Status Name . . . .

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . lcon status ' ~ a m e

Th. - 1 Customer - - -

Status Icon Code & Tltle ,Due Date Note - I " - 12 l u l 2010 Work on oreoarma for the new vettlno and barr~na arranaements has taken olace w ~ t h a

7 - . ~ d ~~2 < , ~, revlew of current arrangements and briefing note prepared on changes required. However, the iHRo8 Review for 3 1 Mar 2011 previous Government's plans for the new Vetting and Barring Scheme have been put on hoid by the 1 ;new employees riew Government. Therefore this work is on hold whilst we await the revised proposals from Central Government.

--

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icon status .Name . . .

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-..... -. . .......... ..... . ..... .... .... e ~mproved pertorman

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Current Value

49% (2009/10) . . ... ......................... .

17e Human Resources Slckness . . . . - . . . ... ........ .- .......

........... - ........ -- . . . ...

....... .. -- -

HROl Competency Framework

I # 1 I 12 l u l 2010 E-induction developed and implemented 2.3.10 with access enabled prior to an individual

stafilng work with the Council to facilitate their introduction to the Council at an early stage. E-Learning; and e-Learning 13' sep 2010 'deve io~ed with 24 courses currentiv available and staff taster sessions offered durinq late Februarv andi

1 i 12 l u l 2010 95.4% of appraisals and Personal Development Plans for the 2010 appraisal year receive iHR03 Appraisals / Business Planning ! 31 May 2010 Iwithln HR,

............ 10. First line supervisor

.... ., . 10 Work on this action is programmed in towards the end of the 2010/11-year.

............................. . . -- -- -- . . . . . . . .... . ..... . . . . . . . . . . . . . . . . . . . . . . . . . . - . . -. -. -. -

iron Status hame . .

I :Status Icon iCode &Tit ie ;Due Date N o t e

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1 @ iHR05 Transfer of leisure staff

I . . .i- . .......... .. . :

101 l u n 2010 The transfer took effect on 1.4.2010 and all staff transferred at that date. Consultation 1 3 ' l u l 2010 ireouirements were met.

1 @ / ~ R 0 6 Use of agency workers 2 l u l 2010 Work on this action is programmed for 2011 when the requirements of the new legislation

4 .. .- .... - . ,. .............- , ..... ill become clearer. New legislation is due December 2011.

~ H R O ~ Day One absence management : 3 1 Mar 2011 1 2 Nov 2010 Mid year review completed. ..L .................................. ; . - . .- ..

. . . . . .... ,. ..... ...........-.... .-....... .6uiu~ea1-3 40 u o ! s ! ~ o ~

........... --....----p..-, ... . ....-.......--.... .......

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..., ................................ . ........ . -. ....... ..

..... , ... .... .- . -. , . . . . ..

....................................... ..............

Revenues & Customer Services Service Report Report Type: Scorecard Report Report Author: Trevor admin-Winfield Generated on: 15 November 2010

. . . . . . . . -. ...... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . - . - - .. .- -. -. . . . . ... - . . - . . . . . Status ,Name . .

. . . . . . . . . . . . . .... - " . . . . . . . . . . . . . . . . . . . . . . . . - .- . . . . . . . . . . . . . . . . . . . .

[con Status Name -

T3 1 Customer

....... ......... ... ... . . . .

istatus Icon :code & lt e lDue Date Note

;29 Oct 2010 new telephone system now running in switchboard, ctax, debt recovery. System dealing '

wlth 15000 calls monthly , passlng these to call groups eg ctax . The system management reports : i I R&CSOl Improve telephone call handling

'show hot spots eg when durlng the day and re which group calls are backing up where i t is vital that j I by implementing intelligent automated call i :add~tional resources are planned and deployed to phones. The priority for the system is getting Staff to

:distribution system to high volume call !31 Mar 2011 ,phones as opposed to customers waiting on hold. Getting that right cannot be done overnight whlch is : jwhy management are considering resollrclng options.

'areas in revenues and customer services !

;Tire system will be expanded to Beneflts and Environment in November/Dec 2010 and this means more I :agent licences. An order has been placed to take the system to 20 concurrent users.

-- t.. ... ... ... .... .. !29 Oct 2010 NCC extended hours works reasonably well w ~ t h calls after ie to switch board 533533 . I 'Calls are progressed meaning NCC don't simply take messages, they use BDC web Site to answer

I ! R&CSO3 Review and report on NCC

enqulrles and send work items dlrect to environment eg missed bins. There will be much activity in that1

I extended hours telephone pilot 3 1 Mar 2011 !regard over the Xmas period. Calls after 5pm to council tax will go to NCC following a training update i i B D C has underway. For NCC to take payments, they need system access and training. Again this is 1

may he completed December 2010. The idea is that customers arriving home to face a r can get some action. ....... . ............ ............................... ... .

&CS05 Devise and implement a Circ t the t ~ m e of lu ly 2010 PISC, the process of selecting an I T suppiier to run the checker ncrl c n l ~ ~ i n n fnr ~n~lmnln\,crl r i ~ i 7 m n ~ h , ~ r nn r l l , d~ r l ~ , , n , , ~ t ,~, i~h *ha ""inn F~ r ~ r ~ ha nmrart msnsnar 18,ilsn

............... -- ............... - -

....... .... . ..... ....

tatus Icon Code &Ti t le ....... - .. - ......

!based on f 5 0 k RIEP bid osgrove has to deliver a highlight report to the council due 2nd November on where

;R&CS06 Link Officer role linked up with CAB through AGM held October 2010 and Financial

............ pe has slipped this quarter- - 111 has been leaislative changes from 1110110 which state that anv

:-7a o..s ness Set't ng rile small D. s ness rate rt! sf , qcrs rrwr ;c ef ac -o eo 'or 12 rtlontqs ro :30/1/LOll Tne Co-ncl ria5 rccc v z l sofrmarc from i.c,nrlgate, rcsreo 1, run rrle ca cll.arlons. prepzrea an exolanatorv letter. sent rev~sed bills and Drocessed refunds efflclentlv Around 1000 accounts have

i ;R&CSO~ Support business ratepayers as a , 'been affected'and this has been handled to schedule. Good news for small businesses. Number of small:

1 @a businesses now getting SBRR: 1121 /result of 2010 NNDR changes eg :31 Mar 2011 1 [revaluation and change to reliefs i Value of SBRR granted up to and Including 30109110: £383,925.18 1 1 I

B I 1 I ,Value of SBRR granted from 01110110 : £786,983.29 1 I 1 L ........ . .... of refunds done recently to accounts p a ~ d by new SBRR: 170 ........... ..... . - I

t@ /R&CS09 Develop Customer standards Service standards are being looked at by Support Service Manager as part of his project er service improvement work st

i 4 .. ........... .. ..... - ............... -- --* Lead service contribution to the 1 ' 0 1 Nov 2010 Development of key service staff to undertake equality development eg impact

' equality commitment i3' Mar 2011 'assessments continued in last quarter .. -- . -

I ' 0 1 Nov 2010 Financial Inclusion work continues at strateqv level. There is a 5-theme actio R&CS11 Work with 3rd sector agencies an i s talk of promoting credit union, basic bank accounts, expand income maximisation etc but providers

romote financial inclusion financial capability services are worried in the face of funding cuts. CAB are currently evaluating 1

I hat . . . they can provide and may seek additional funding from BDC p---- . -- - -.~~+

I 0 1 Nov 2010 48-hour well. Svstems thinkina aDDroach has i rn~roved ~ rocess ! :between front and back office to take out wa;te or failure demand which often led to delays and !

R&CSl2 Achleve targets for benefits processing and counter fraud i30 Sep 2010 'customer frustration. Benefits performance despite the increase in workload caused by the down turn is!

lholdlng up well and claim turnaround, and change reporting turn around speed is better than in I :7nnq/i n

i I ;01 NOV 2010 collection of council tax and nndr at 3019110 compared to same period last year shows 1

# / R & c s ~ ~ Deliver a responsive Debt ;around half a per cent down on last year. This can be caught up as sums due are replanned right up to j31/3/2011, many on Direcl Debit arrangements. All monies owed from summons stage onwards is now

'Ombining efficient and 3 1 Mar 2011 jhandled by debt recovery team where previously council tax took the phone Calls after a summons for jeffective collection approaches including [sundry debt lnon payment was issued. This is having a positive impact re costs collected, summonses issued and

!arrangements adhered to, I n 2010111 the DRU has handled more iiability order applications than 12 L j L. .. ---p-...---...--..-p-- . . . . ......... 'months ago at E2.3m is ESOOk up on 2009 --

. . . . . - . . . . . . . . . . . . . . . . . . . . . . . Icon Status Nalnc

yP 49 2 People .... . ................ . ..

................ ........ ... ... .. .. Current Value

ickness .........

Istatus Icon : ~ o d e &T!tle -

Due Date Note

;R&CS13 Develop front line customer i

/service staff to action plan agreed from 0 1 Nov 2010 work has continued in quarter to develop customer service staff. Includes new l ob

! j3' Mar ' O l 1 ldescriptlon approved in September 2010 Cabinet report and NVQ level 3 progressing

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ercentage of Recoverable Overpayments Recovered (HB) that are recovered dur~ng perlod 69.44% (Qtr 1) - ..... ........... . . . ........... . . . .- ... - ... . . . . . . . ...... - . . . . . . .

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'Status Icon 'code &Tit le :Due Date i ~ o t e ......... ................... .... ... . ...- - --

'R&CSO2 Determine the strategy to i29 Oct 2010 Developing CRM In Environment IS seen as a way forward for this system. The first phase :

131 Mar jwill be to develop the teiephone capah~lity for Env Health merged with Env Services - see R&CSOl. Once ' / implement Customer Reiationship 'Management Software 12011 i that 1s running, the telephone system can link to a CRM database which would be used to progress work

I I I 101 Nov 2010 At the half way point 2010/11 ie 30 Sept 2010, data received shows significant take up of

I j :payment at Pay Points and Post Offices . Customers have adapted to the change leading to only one /R&CS04 Close cash collection service and i 3 1 Mar

official complaint recorded. I t is accepted that many were not happy with the changes as is the way with ireport 2OlO/ 11 key alternative payment 8

12011 jchange. 6 months in, most have accepted a new way of paying. All payment options including web, auto

jtrends i

!telephone, assisted telephone and Direct Debit have increased this year significantly. Has i t led to non I payment???, whilst collection is half a per cent down on ctax and nndr, and needs to be caught up, this 1s

npb rlirrrbh, ~ h ~ l r ~ r l er, rachierc ,-incllre mprr en rln \ ~ i b h bhr rrnnnmir r~imabr notail+ nf bho data I+ + h ~ r n

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e Dale Note -. ......... ................. .,. .......- ,.,. , ......... - . -. --

..... . . . . . - ....... ., ............. .- ................ ........ . . . . . . . . in documents folder as a spreadsheet.

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Icon Status Name

i %@> I .It 4 Financial

. - ................. ... Current Value

, ;EE 5 (KPI) Percentage of Non-domestic Rates Collected ,, . . . . . :,. ............ . - .. ... ... . . , .

i EE 4 (KPI) of Council Tax collected "-..>

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istatus Icon !code &Tit le

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!Due Date 'Note

' 0 1 Nov 2010 The June cabinet report agreed to consultation with staff and Unions. Comments received :R&CS08 Prepare efficiency savings of I went to Cablnet in September 2010 with firm proposals to delete 2 FTE equivalent processing posts in

I@ if80.000 in 2010 / 11 from service and 3 0 Sep benefits and one FTE in Council Tax (not vacant) and restructure service management arrangements repor t implementation to Cabinet by j2010 !affecting local taxatlon and customer services . The target saving of €80,000 in a full year 2010/11 is 'September 2010 1 ;expected. The management arrangement changes will need to be carefully planned for and implemented

-. ;and this is currently being discussed with trade unions and staff

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.

A l l f % of all R & CS Corporate Plan actions that have beer1 completed on time

i ; A 7f % of R & CS Internal Audit recommendations mplemented

i .. .L - - ................... ............... - - , ,-

I@ 9f % of the R & CS Service Delivery Plan actions that liave been compieted on time - .~ ~ ~

100.0% (28 out of 28) 95.Oo/o - - ~ - ... ...... ..-... ...........

100% (32 out of 32)

Support Services Service Report Report Type: Scorecard Report Report Author: Trevor adrnin-Winfield Generated on: 15 November 2010

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.2010/11 A 8 SuppServ Scorecard ........................................................... "

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lcon Status Name . . . .

42 i3j jl Customer . . . ................ 8

istatus Icon [Code & Tltle / ~ u e Date Note

I i s502 Establish and lead a Multi Agency :Inequality Group t o progress lo int

' 05 Nov 2010 I tem submitted to the LSP Board. adopted Terms of Reference and formal support for the I !initiatives in Ras.;etlnw Apr "'l I ~ r o u p secured.

i / 5503 Encourage the development of a i b !forum to locus activity on disability issues i 3 1 Dec 2010 :05 Nov 2010 Workshop arranqed for 22nd November / jin Bassetlaw ! - . . . . . . . . .

/ 5506 Identify ways !Children and Young I ~ d v i s o r s ~ programme ......... ...

10 Detailed meeting taken place foll ;SS08 Develop a Rural participatory b i pilot nit'{. Felt there was little scope t o influence thls due to recogn~sed and agreed priorities. I t :

ed not to progress the project, with the agreement of all parties. .... .... .- .- . -- .. - --

I iSS14 Launch 'Bassetlaw ;provide a range of socio-

i atians plan to promote awareness, Demo to I T and Access Sub Committee 30th;

'support strategic developments of future I !Council priorities L- ...... _~ ... ............... -. . -- - .

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icon Status Name . .

~tl j I @ ' 2 People .......... - . . . . . . . . . . . .

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&Shor t Name Current Value

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i '5518 Service to be the subject o f an

i @@ independent review of its efficiency and Nov 2010 Review considered by Management Team i

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Istatus Icon /code & Tltle Due Date Note

! S S O ~ To progress the Council's Equality jwork by developing a Single Equality place around the draft priorities and actions contained in the; IScheme and undertaking external Diversity peer Challenge has now moved t o February 2011. ! jassessments

..A ~ ~- . ... , !ss04 Ensure that the i l r n ~ a c t Assessments are oroduced

i iSS07 Undertake assessment o f adequacy y council have launched new process in regard to referrals - " Pathways to

;of safeguarding arrangements for children attended briefing session 19/10. Information circuiated t o colleagues. Further

................ ~.__j________ ... lning and revision of the Council's own procedures will now be required. ,

/5509 Implement a programme of Nov 2010 Meetings of both the Par~sh Council Liaison Group and the North East B iengagement activities with Parish Councils i ............ .. ,. . ~-

I @ 5510 Provide support to Parish Council 131 Dec 2010 0 5 Nov 2010 Review of Charter operation to take place wlth NALC 15th November &-- i ....... -- A

I the achievement of the i / ~ o u n c i l ' s ~ u s t o m e r Satisfaction priority by j i

' 10 Nov 2010 Analysls produced on findings and priorities identified. Team to move forward on /delivering a programme of mystery !31 Mar 'Ol1 !customer standards.

I ishopping and revlewing the customer 1 [standards ! i .............. ._ ..... _ . . -. .. .-.

/Status Icon I ~ o d e &Tit le & -- ....

Due Date Note

1 10 Nov 2010 The extended use of CRM to be considered within the Environment telephone contact 1 IS512 Provide technical assist $deliver CRM development ................... _ _ .......... . . . ........... -- .. - 5513 Present ~ r o ~ o s a l s to the Council in

I@ prepare for the expiry of the ICT 130 l u n 2010 Jul 2010 June Cabinet gave approval to progress negotiations. in 2012 ....-..... .... .... . ... .. .. ........... L -.

15 Gain approval ov I @ une Cabinet considered the Business Case and gave budgetary approval to progress lacement of the Geo

# ... ......... ....... ..................

15517 Deliver efficiency savings through the/ 10 Proposals to achieve targets presented to Star Chamber 1/11 ['Star Chamber' process

... --- . . - 10 Current status is that most Droiects are either comDlete or nearinq the end o . .

mp cmenrar on Tne AOI Soc a Bl!rla I o..r R ? ~ o n llg s,slem s . .e 2% s tne mF em?nrar on of tne IT hl! pD~!sd softnd-e dno i r e ho le " to F1 1rosl)fr Acr l c D I?croq fo..noar cn nord. Trlc! mon c prole11 A

'5519 - IT Informatlon Technology and Telecom~nunlcat~ons

1 ~ ~ 2 0 - GI&LC Geographical Information ;and Land Charges

! i 1 i !

I I I

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31 Mar 2011 ;be k~cked off on 16th November, with a presentation from Consilium expialnlng the features and modules already available, as part of their solution and this should generate ideas for t ake~up beyond the lwtlal project. Work to maintain GovConnect accreditation, which provides thel ink between DWP

'and Benefits Unit, is progressing and evidence will be submitted ready for Assessment on 15th 'November. -- .......... -- ................. .. .. 28 Oct 2010 The Local Land & Property Gazetteer (LLPG), is continually an ongoing practice. The Counc~i's corporate address database (LLPG) is now being used as the main address directory within the council. The departments that are now onboard and have the LLPG loaded into their IT systems

a re . Environmental Health, Planning, Building Control, Anti Social Behaviour and A1 Housing only for the councli owned assets and is also helng used within the On Line Mapping I T system, 'Get lnformat~on Superfast". The departments still waiting to load the LLPG Into their I T system, but use the

:address data as reference are Ctax and None domestic Rates (NNDR) ;This address database is also being used in conjunction with the Census 2011 programme. jGettlng accurate population estimates is essential to help all local authorities plan local selmices and :meet the needs of our communities. Guidance has been set out as to how we as local authorities can 'work with ONS to dellver a successful census 2011 for England & Wales. Census data also l~nderplns

31 Mar 2011 !central government calculation on the amount of financial support that each local authority will receive. We have achieved the entire deadlines that have been set as of yet.

:The current situation within the Local Land Charges unit is, the Statutory Instrument has now changed :and the authority can no longer levy a charge for Personal Search enquires. Now under Regulation 5 (1) of the EIR the council has a statutory obligation to provide free of charge information on request that in the past we were allowed to make a charge for based on cost recovery only. Thls included

:information from Building Control, Planning and Environmental Health via the One Stop Shop operated by the Land Charges Staff.

!There have been staffing changes within the Street Naming and Numbering Unit. The post has now !been temporary split between the two Land Charges staff and projects have had to be temporary

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010 Several Contracts are out for Tender on com~le t ion hiahliaht 1 - - - I .any efficiencies and savings, Contracts completed include', some collaborative contracts whth other 1 1ss21 - Procurement and

i 3 1 Mar 2011 .Notts autltorities. Contracts register is being rev~ewed and work is underway to identify and contract : ,support .opportunities. Central support is looking at various opportunities for any improvements to the sewlce i

Ydeliuery and is responding to internal audit reports and any recommendations. .. ~- -~ ........ .- -. -- . ........ --

,a 4 Financial

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iSSOS Encourage the Event held at Valley Youth centre for Local democracy week. Met with Serlby Park school !people in the Councll .......................... ........................... ........... ensh~p programme agreed.

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1 ings remain on target and reported through officer working group . ---- .

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Icon Status Name

Documents

AUDIT AND PERFORMANCE SCRUTINY … DISTRICT COUNCIL NORTH NOTTINGHAMSHIRF AUDIT AND PERFORMANCE SCRUTINY COMMITTEE AGENDA Meeting to be held in The Ballroom , Town Hall, Retford, on