MAKING AN

IMPACT in care & support

“I hope that in this year to come, you make mistakes. Because if you are making mistakes, then you are making new things, trying new things, learning, living, pushing yourself, changing yourself, changing your world. You're doing things you've never done before, and more importantly, you're Doing Something.” Neil Gaiman

cpcsCOALITION OF CARE AND SUPPORT PROVIDERS

I N S C O T L A N D

CCPS Annual Review 2018/19

CCPS at a glanceOur missionCCPS exists to identify, represent, promote and safeguard the interests of third sector and not-for-profit social care and support providers in Scotland, so that they can maximise the impact they have on meeting social need.

Third sector care and supportThird sector organisations provide approximately one-third of all registered social care services, and employ just under one-third of all social services employees. The third sector has consistently achieved higher quality gradings from the Care Inspectorate than either the private or public sector, in many registration categories.

Our membershipCCPS has over 80 members, including virtually all the most substantial third sector providers in Scotland. Our wider network includes smaller providers, fellow third sector umbrella groups and public sector partners.

Our members support

• children, young people and families

• adults with care and support needs

• older people

• people with convictions

• homeless people

Together, our members support more than 200,000 people and their families in Scotland, and manage a combined total income of £1.2bn, over 70% of which, per organisation, relates to public funding.

Our members work in every local authority, health board and health and social care partnership area in Scotland.

They are all non-profit distributing voluntary organisations registered with the Office of the Scottish Charity Regulator (OSCR). See our full list of members on the back page of this report.

Our funders • The Corra Foundation

• The Scottish Government

• Care, Support and Rights Division

• Better Homes Division

• Community Justice Division

• Technology Enabled Care Programme

• The Scottish Social Services Council

Our income 2018-19Membership subscriptions: £248,037

Events and other: £65,012

Grants: £628,744

Total Income: £941,793

Our full Annual Report and Accounts 2018-19 are available on request or via our website.

CCPS - Coalition of Care and Support Providers in ScotlandNorton Park, 57 Albion RoadEdinburgh EH7 5QYT. 0131 475 2676F. 0131 475 2528E. info@ccpscotland.org www.ccpscotland.org

CCPS is a company limited by guarantee registered in Scotland No. 279913, and as a Scottish Charity registered with the Office of the Scottish Charity Regulator (OSCR) Charity No. SCO29199

September 2019Design by Julie Barclay Design, DundeePrinted by Paramount Printers Ltd, Edinburgh

How our work made an IMPACT in 2018/19By bringing people togetherWe organised and hosted more than 80 events, from small workshops and seminars to large national conferences. More than 2000 delegates attended our events over the course of the year.

We supported joint working through our Collaborative Providers research, undertaken jointly with Collaborate CIC; and we successfully launched the Building Collaboration Fund funded by Scottish Government and supported by Inspiring Scotland, awarding grants to six provider-led collaborations.

We worked with COSLA to jointly develop a set of shared principles in the planning, design and delivery of children’s services.

We supported providers to develop collaborative and creative responses to workforce issues including induction, recruitment and retention.

By having our sayWe represented our members’ concerns and interests robustly on matters such as Fair Work, developments in regulation and the implications of new legislation including the Health and Care (Staffing) (Scotland) Act.

We secured provider representation on high-level government working groups and committees across the range of our members’ interests, including health and social care integration, adult support and protection and mental health strategy.

We engaged with Cabinet Secretaries, Ministers and Parliamentary Committees on a series of critical matters for providers, including welfare reform, the Living Wage in social care and commissioning and procurement, and secured changes in approach as a result.

We responded to a significant number of formal consultations including Pre-Budget Scrutiny, PVG and Disclosure Scotland and the Management of Offenders Bill. We gave evidence, in writing and in person, to several Scottish Parliamentary Committees.

By leading change We initiated a major programme of work on digital technology in social care, designed to support third sector providers to engage collectively with national strategy and to facilitate collaborative approaches in adopting digital technology in care provision, organisational development and information sharing.

We joined the Leadership Alliance for the Scottish Government’s emerging Adult Social Care Reform Programme and played an active role in shaping it. We hosted major events on the redesign of overnight support; on preventing market failure in social care; and on collaborating for reform.

We supported our members to engage with Scotland Excel in relation to the development of a national framework contract for care and support, and we’ve represented their interests robustly during the process.

We led the way in promoting Option 2 for Self-directed Support, publishing research and developing a model contract. We also sought clarify related procurement regulations, running a seminar for local authority lawyers.

We joined the Leadership Group for the review of health and social care integration led by Scottish Government and COSLA, and ensured that the recommendations included actions to improve engagement with the third sector.

By problem-solvingWe worked to expand and develop our offer on facilitation and problem-solving, particularly in relation to commissioning, procurement and competitive tendering.

We ran a major cross-sector programme, Embracing the Chaos, designed to develop leadership responses to complexity, transformation and reform in social care.

We successfully supported a number of our members to challenge unlawful decisions on the part of some local authorities preventing individuals from exercising their rights under Self-directed Support legislation.

We supported our members to work together on recruitment, running a series of workshops, developing a third sector recruitment campaign and launching employability initiatives.

By celebrating successWe made a priority of highlighting the impressive track record of our sector in providing high quality care and support, and celebrating its many successes, through participation in initiatives such as the annual Scottish Social Services Awards, where our members were once again prominent among the finalists and winners.

We’ve used social media to spread the word about our sector’s achievements

We ran our annual photo competition on the themes of home, community and wellbeing, drawing a great deal of interest from the sector and highlighting the critical role of housing support in care and support provision.

By gathering evidenceWe commissioned, conducted and published a series of research and survey findings on the sustainability of care and support in our sector; on implementation of the Living Wage; on procurement approaches to Self-directed Support; and on provider experiences of competitive tendering.

We worked closely with the Fair Work Convention to gather and consider evidence for its report, Fair Work in Scotland’s Social Care Sector 2019, published in February. The report’s central recommendations included a “radical overhaul” of commissioning practices in social care with a view to ending “current commissioning practices of non-committal hourly rate based competitive tenders and framework agreements”.

By engaging with partnersWe fostered positive relationships between providers and the Care Inspectorate, facilitating a number of exchanges between strategic leaders on new inspection methodology, self-evaluation and the implementation of the national standards.

We also strengthened our relationship with the Scottish Social Services Council (SSSC), running regular provider forums and supporting staff from the sector to engage in a range of initiatives including palliative and end of life care.

We supported a further year of the annual HR Benchmarking Exercise in collaboration with the Voluntary Sector HR Forum. The findings made a further contribution to the richest data set available about our sector.

We worked with COSLA and Simon Community Scotland on the implementation of two key elements of homelessness policy, rapid rehousing and Housing First, and we contributed to a range of related initiatives.

We supported providers to engage with Community Justice Scotland in relation to the development of its Strategic Commissioning Framework. We also worked with partners on an evaluation and redesign of national voluntary sector Throughcare services.

By supporting our members and our sectorWe ran quarterly meetings for our full membership, inviting a wide range of expert and guest speakers. Our committees on children’s services and criminal justice held their own quarterly meetings with an equally influential range of guests.

We kept members fully informed and updated via our regular electronic Info Digest bulletin and responded to a wide range of queries submitted through our popular Info Request inter-provider exchange service.

We continued to maintain and promote the Better Futures outcomes tool, to which 28 organisations subscribed over the year.

We participated in a range of initiatives to explore and assess the potential impact of Brexit on social care providers, including the implications for recruitment and retention of EU nationals working in care services, and potential disruption to supply chains with respect to medical devices and other materials.

Our work is organised through a range of projects, partnerships and development areas:

• Providers & Personalisation

• Workforce Development Network

• Commissioning and Procurement Programme

• Digital and Tech Support Programme

• Committee on Care and Support for Children and Young People

• Committee on Adult Social Care Reform

• Housing Support Enabling Unit (HSEU), a partnership between CCPS and the Scottish Federation of Housing Associations (SFHA)

• Criminal Justice Voluntary Sector Forum (CJVSF)

CCPS Members 2018-19Aberlour Child Care TrustAction for Children ScotlandAction Group, TheAddaction ScotlandAffinity TrustAlzheimer ScotlandArchwayArk Housing Association Barnardos' ScotlandBarony Housing AssociationBield Housing and CareBlackwood Blue Triangle Housing AssociationBritish Red Cross ScotlandCamphill ScotlandCapability ScotlandCarr GommC-ChangeCHILDREN 1stCommunity Integrated CareCornerstone Cosgrove CareCrossreachCrossroads Caring ScotlandDeafblind ScotlandDown's Syndrome ScotlandEildon Housing AssociationELCAPFair DealGAMH (joined 2019)Hanover (Scotland) Housing AssociationHansel Foundation/AllianceHealth in MindHillcrest FuturesHome Start UKIncludemInclusionInspireKey Kibble Education and Care CentreKingdom Support and Care Lanarkshire Association for Mental HealthL'ArcheLeonard Cheshire DisabilityLeuchie HouseLinkLiving Loretto CareMainstay Trust Mungo Foundation, TheNational Autistic Society, Scotland

NSPCC ScotlandPartners for InclusionPenumbraPhoenix Futures ScotlandPiper Group (Enable Scotland and Sense Scotland)QuarriersQueens Cross Housing AssociationRAMHReal Life OptionsRichmond Fellowship Scotland, The Royal BlindSACROSAMHScottish AutismSeamabSHARE ScotlandSimon Community ScotlandSOLStaf (Scottish Throughcare and Aftercare Forum)Sue Ryder CareThistle FoundationTrust Housing AssociationTurning Point ScotlandViewpoint Housing AssociationVisualiseVSAWho Cares? ScotlandWith YouYpeople

CCPS Board of DirectorsHazel Brown, CornerstoneAngela Currie, Blackwood (Chair, Housing Support Enabling Unit Executive Committee)Viv Dickenson, CrossreachCathy Fallon, Loretto Housing and CareJames Gillespie, Kibble Education and Care CentreLinda Gray, Inspire (Treasurer)Tom Halpin, SACRO (Chair, Criminal Justice Voluntary Sector Forum)Marie Hayes, British Red Cross ScotlandSally Ann Kelly, Aberlour Child Care Trust (Vice Convener)Andy Kerr, Piper Group (Chair, Adult Social Care Reform Committee)Joanna McCreadie, Seamab (Chair, Committee on Care and Support for Children and Young People)

Margaret McCarthy, Crossroads Caring ScotlandLorraine McGrath, Simon Community Scotland (Convener)Marcia Ramsay, Alzheimer ScotlandNeil Richardson, Turning Point ScotlandSam Smith, C-ChangeAusten Smyth, The Richmond Fellowship ScotlandAndrea Wood, Key

CCPS StaffYvette Burgess, HSEU DirectorAlison Christie, Policy and Development Officer (Workforce)Jane Christie, Administration and Events AssistantEmma Donnelly, Programme Officer (Commissioning and Self-directed Support)Nancy Fancott, Policy and Development OfficerDee Fraser, Deputy Chief ExecutiveCatherine Garrod, Programme Officer (Commissioning and Self-directed Support)Annie Gunner Logan, Chief ExecutiveHeather McCluskey, HSEU Policy and Information OfficerChris McCully, CJVSF Development Co-ordinatorLaura Mulcahy, CJVSF Development Co-ordinator (maternity leave)Oisín Murphy-Lawless, Policy, Parliamentary and Programme Support Officer (joined 2019)Martha O’Carroll, CJVSF Development Co-ordinator (maternity cover)Caroline Scott, Resources Manager

“It’s not worth doing something unless someone, somewhere, would much rather you weren’t doing it.” Terry Pratchett