\\pcbackup\users\cottrell\plan\tc-directions.ppt

1

Telecommunications Group, Where are we Going?

\\pcbackup\users\cottrell\plan\tc-directions.ppt

2

History• Minimal leadership for almost a year

• Moving from BSD to SCS– Promote/enable integration of telecommunications,

computing and computer networks

• Responsibilities: – PBX, voice mail, – cellular phone, pagers, radio– phone cabling– room video, – emergency communications

\\pcbackup\users\cottrell\plan\tc-directions.ppt

3

Issues• Excellent set of Web pages

– But who is keeping current, who is responsible?

• Well organized set of ATOMs

• Lot of manual procedures, with some automation

\\pcbackup\users\cottrell\plan\tc-directions.ppt

4

Challenges• Move off VM

– Phone exec etc., Detailed reports, CDR

• Data base integrity– understand what is where & how accurate, does it need

improvement, can/should it be integrated, what is cost?

• Cabling– running out, how well do we know where we are?

• State of DNs & TNs– will we run out, if so when, what can we do to delay – what do we need to present a case for expansion?

\\pcbackup\users\cottrell\plan\tc-directions.ppt

5

Integration - General

• Need to decide quickly how best to integrate & position SLAC telecommunications for the future

• Meet new challenges– integration of computers & telephony– Internet explosion– faster development cycles

• Leverage existing infrastructure, avoid unnecessary overlaps, use synergy & partner with SCS

\\pcbackup\users\cottrell\plan\tc-directions.ppt

6

Integration (Part 1)• Room video (Art Bray) integrate with

applications group– Dennis Wisinski, Web, collaboration tools,

conferencing , packet video– Investigate integrate scheduling with help desk

• Radio (David Price) integrate with SCS NetOps– Sandra looks after pagers– Investigate integrating operational aspects of other

wireless communications with NetOps

\\pcbackup\users\cottrell\plan\tc-directions.ppt

7

Integration (Part 2)• SCS has an existing infrastructure with tools &

resources that can assist telecommunications, e.g. – administration : time sheets, budgets, requistions, billing,

reconciliation, contracts– cabling both groups use twisted pairs, common conduits,

have cable databases, installs overlap at times– monitoring., e.g. CDR records (developed by NetDev &

Systems)– databases (STAdata, BinList, CANDO, Visionael)– pagers & Telalert (NetDev)– desktop and packet (Internet) video

\\pcbackup\users\cottrell\plan\tc-directions.ppt

8

Integration - Purpose

• Strengthens telecommunications, – adds critical mass, – more resources to draw upon, – shorter administrative path to resources– greater agility

• Integrates with an area that is critical to telecommunications future

\\pcbackup\users\cottrell\plan\tc-directions.ppt

9

Next Steps - What needs to happen

• Make sure we have identified all responsibilities– Critical to ensure that all responsibilities covered as

reorganize– Need a smooth transition

• Understand critical issues and make sure they have tasks to address with people responsible for each task– look at streamlining procedures to free up people for

new opportunities/responsibilities– understand budgetting

\\pcbackup\users\cottrell\plan\tc-directions.ppt

10

Next Steps - How to make it happen

• Create a Goals/task list with responsibilities & resources to address– Each person focus on their responsibilities

• Ensure responsibilities are identified

• Make sure ongoing responsibilities have name & FTE

• Identify tasks need to address issues with names associated with each task

• Draft created, please carefully review

• Feedback to me before COB Tuesday 11th November