PC-12/47E WIRELESS DATA LOADING SYSTEM (CONNECTED FLIGHT DECK) Document Number 02373 Rev. 08

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01 Introduction

Pilatus offers the “Wireless Data Loading System (Connected Flight Deck)” as a factory and retrofit Option

for the PC-12/47E aircraft equipped with the Honeywell APEX Integrated Avionics Suite.

This Pilot’s Guide provides information on how to use this system to transfer data to or from the aircraft

avionics using an Apple iPad® and specially developed applications.

02 Description

02.1. Installed hardware and mobile devices

The main hardware components of the Wireless Data Loading System (Connected Flight Deck) installed

in the PC-12/47E aircraft is the following:

a) A Wi-Fi Router with the name “Aspen Connected Gateway CG100P” which has been developed and

is being manufactured by Aspen Avionics Inc. The CG100P is installed on mounting plates at the

right hand side of the rear fuselage structure. It is powered by the STBY Bus and wired across the

cabin to the MAU to allow data transfer.

b) A rocker switch, labeled “MAU DATA LOAD”, is installed in the side panel next to the

copilot seat. If this rocker switch is pressed, both MAU Channels are powered from

the Standby Bus. This way databases can be loaded to APEX without an external

ground power unit connected to the aircraft. Be aware that the aircraft battery only

lasts for a maximum of 25 minutes in this special power mode. Adjacent to the

switch is a green LED light which indicates that the switch was pressed.

c) Two Circuit Breakers are installed in the Cockpit LH Circuit Breaker Panel on the

Standby Bus, called “WLAN DATA LOAD” and “MAU DATA LOAD”. The Aspen Connected Gateway

CG100P is powered by the “WLAN DATA LOAD” circuit breaker, and can be de-energized on-ground

or in-flight by opening this circuit breaker.

d) An Apple iPad® is used as a Wi-Fi equipped mobile device running the specially developed

applications from the Apple App Store®. Be aware that Apple iOS 8 or higher needs to be installed

on the iPad.

PILOT’S GUIDE

Rev. 08 May 9, 2018

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02.2. Apple iOS applications for the Wireless Data Loading System (Connected Flight Deck)

INDS Data Manager Application is used to upload Charts, Navigation and Terrain Databases onto

APEX.

Refer to chapters 3 and 4 for instructions.

MyGDC is a flight planning application from Honeywell Global Data Center which provides the

capability to upload flight plans from the iPad to the aircraft avionics.

Refer to chapters 3 and 5 for instructions.

MyCMC provides FHDB download and ACMS download/clear from the aircraft to the iPad.

Afterwards these files can be forwarded by e-mail.

Refer to chapters 3 and 6 for instructions.

MyFlightPath is a moving map application to be used by the passengers for information during

flight.

Refer to chapter 7 for instruction.

Connected for Pilatus is an application provided by Aspen to configure the CG100P. This

application will be mainly used by PILATUS or the Service Centers to conduct the initial set up.

However, the owner and/or operator can modify the CG100P wireless Wi-Fi network SSID Name

and the password if wished. Refer to chapter 8 for instructions.

All iOS applications can be downloaded from the Apple App Store®. Make sure that you are

connected with your iPad to the internet prior to downloading the applications. Go to Wi-Fi in the

settings menu and choose your local Wi-Fi network. In order to avoid high costs don’t use a

cellular network for the application download.

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03 Setup the aircraft to use the Wireless Data Loading System (Connected Flight Deck)

a) Verify all cockpit switches are in the appropriate position according to the POH “Cockpit

Preparation” checklist before switching on any power (Reversionary Control Panel in NORM

position).

b) On the Overhead Panel, switch the STBY Bus switch to On.

c) 1) If external power is available:

Power up the aircraft with external power according to the POH. The MAU DATA LOAD rocker

switch does NOT need to be pressed. Use of external power is recommended whenever

possible. 2) If external power is NOT available, and the aircraft is only powered by the STY Bus:

Press the MAU DATA LOAD rocker switch until the green LED light is on. It is possible to use the

MFD swap button on the MFC to change the lower MFD format to the Systems format where the

Battery 1 Volts and Amps are indicated. When both MAU channels are connected to the Battery 1,

a power consumption of approximately 15 Amps can be seen. Do not allow the Battery 1 voltage

to drop below 23.5 Volts while data loading. Maximum runtime in this mode shall be 25 minutes.

When both batteries are switched on later for engine start, minimum voltage must be 24 Volts on

each battery. If 24 Volts are not achieved, perform the engine start with external power. If data up-

or download is required after a flight, perform an aircraft power cycle first and use external power

whenever possible.

d) Stay inside or near to the aircraft to connect your iPad to the CG100P. Go to iPad’s Wi-Fi settings menu,

enter the login credentials. The CG100P boots within 1 ½ minutes from the moment the aircraft is

energized. Leave the iPad within the aircraft’s Wi-Fi range to ensure a stable connection.

e) Below you will find the initial password used to set up your CG100P. The Pilatus PC-12 Service

Center will enter the SSID and the password in the table below during the initial setup. “XXXXX”

stands for the aircraft tail number. You can change your password with the “Connected for Pilatus”

application (refer to chapter 8). Always note your new Wi-Fi password or SSID below.

Table 1: Wi-Fi SSID password history log:

Wi-Fi Password

Initial: asdfghjkl

Wi-Fi SSID

Initial: PC12XXXXX

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f) Open the appropriate application that you want to use (INDS, MyGDC, MyFlightPath, MyCMC or

Connected for Pilatus). Refer to chapters 4 to 8 on the following pages with instructions on how to

use any of these applications.

Note: After any data up or download to the avionics system, an aircraft power cycle has to be

performed.

04 INDS Data Manager Application

This application is used to upload Charts, Navigation and Terrain Databases from the INDS Server

to the iPad and further to the APEX. An operational demonstration video can also be found using

the following web-link http://youtu.be/JauA0yZPlwQ or named “Honeywell Apex® Pilatus PC-12NG

WiFi Connected Flt Deck: Updating Databases | Training | Honeywell”

a) Connect your iPad to the internet (iPad settings menu).

b) Start the INDS Data Manager application.

c) If you do not have an INDS subscription, go to INDS Support (https://inds.epicinds.com/epic/login)

and subscribe for a new account.

d) If you have a Standard INDS Account subscription, contact INDS Support

(https://inds.epicinds.com/epic/login) and have that account made iPad capable. e) Open the INDS application and login with your INDS credentials that are iPad capable. f) Check for new data for your aircraft’s tail number according INDS data schedule and initiate the data

download from the INDS server to your iPad.

Note: If database loading is required after a flight, power down all avionics first for at least 5 minutes. It

has been leaned that a full power down of the avionics is necessary before database loading.

g) Before connecting the IPAD close all applications by double pushing the iPad Home button and swiping the application window. Apple iOS 8 or higher is needs to be installed on the iPad.

h) Prepare your aircraft and connect your Apple iPad to the aircraft Wi-Fi network according to chapter 3 above.

i) Check that your Wi-Fi connection is stable to the aircraft via the CG100P and Stay inside or near to the aircraft.

j) Tap on “Connected To: PC12 ### (- A -) then select “Aspen….” (- B -) as the Gateway.

Ensure Aircraft Symbol is shown (- C -) and the green “Connected To: ###” (- D -) is shown

Wi-Fi stable Connected to the

correct aircraft

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WARNING: It is extremely important that the up-loading process is NOT interrupted by a power loss

to the aircraft (aircraft battery discharge or similar). This could consequently corrupt the

aircraft Operational Software and will result in an AOG situation.

k) Tap upload icons as required to start data upload from your iPad via the CG100P to APEX.

Note: Multiple cycles of database may be shown. Pay attention to dates when selecting.

l) Leave the iPad undisturbed with the INDS application open while data loading is in progress.

Note: The progress bars do not behave linear over time. For example the bar can stay up to

5 minutes at “27%, 64% or “99% Completed”. If there is no progress for more than 5

minutes, refer to POH or follow steps below.

a. Do NOT remove electrical power from the aircraft.

b. On the iPad: Force close the INDS Data Manager app. Push the home button (double click)

on the iPad and swipe up to close the app.

c. Open WLAN DATA LOAD circuit breaker (Standby Bus LX4)

d. You must wait the full 1 minute for the Connected Flight Deck to completely power down

e. Close WLAN DATA LOAD circuit breaker (Standby Bus LX4)

f. Wait 2-3 minutes for the Connected Flight Deck to fully reboot. The iPad should reconnect

automatically to the Connected Flight Deck

g. Re-start the INDS Data Manager application on the iPad

h. Push the upload button of the database that remained stuck at 27%, 64% or “99%

i. Verify that the progress bar goes up to 100% and the database upload completes

successfully.

Uploads to

aircraft available

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Note: Data up or download should never exceed 25 minutes, unless worldwide coverage of all

databases is wished. This can take up to 38 minutes and should be commenced only with

external power.

m) During the loading process, APEX shows red crosses on the powered displays.

WARNING: It is extremely important that when all four displays show red cross, NOT to cycle

Aircraft power. This could consequently corrupt the aircraft Operational Software and

will result in an AOG situation.

n) The database loading is completed when the iPad shows the message “ Uploaded on Date” and

the lower MFD (DU3) is back in normal INAV format. When external power is used and all four

displays are powered, data load is complete when DU1+DU2 show red crossed and DU3+DU4 are

back in normal display format.

o) Cycle power to the aircraft according POH normal procedure.

Note: It is essential, that after data loading, a complete power cycle of the aircraft electrical

system is performed. If this is forgotten and the battery switches are switched to on, the

Pilot’s PFD will show a red X to indicate that the complete power down of the system has

not been performed yet. This power cycle is to reset APEX.

and

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p) Always check correct and valid databases are loaded onto APEX before flight! For charts, check

date on the top of the revision page, enter your access code and verify dots are shown in your

subscription region. For dual charts preform these steps on both, the upper and lower MFD. A

successful loading of a worldwide charts database is shown below.

q) Check on CAS that no white status massage “AGM 1 DB old”, “AGM 2 DB old” or “AGM 1+2 DB old”

occurs. For more detailed information explore your INDS application and/or refer to the INDS epic users

guide https://inds.epicinds.com/epic/login.

Note: After database loading is complete and the database fails to load to one or more AGMs let the

system remain idle for 10 minutes before doing anything. This idle time is critical as it will allow

the flash memory reclamation that is in progress on the AGM to complete. After the idle period,

retry loading procedure after a complete power cycle of the avionics (5 minutes Power Down and 5

minutes Power up).

Note: If during database loading the loading is interrupted or does not complete to one or more AGMs let

the system remain idle for 30 minutes before doing anything. This idle time is critical as it will

allow the flash memory reclamation that is in progress on the AGM to complete. After the idle

period, retry loading procedure after a complete power cycle of the avionics (5 minutes Power

Down and 5 minutes Power up).

r) If there are still issues loading a database with the IPAD. Reference to the latest version of PC-12 NG

Standard updating NAV Databases guide (Document Number 02313).

s) Further Troubleshooting options can also be performed with a laptop connection.

05 Honeywell MyGDC Application – Flight Plan Loading

MyGDC is a web-portal as well as an iOS application for flight planning purposes. This “Flight

Support Service” is a special service from Honeywell for flight planning, flight plan filing and

flight plan uploading to the aircraft. The text below describes the MyGDC application flight plan

upload onto aircraft only. For more Information refer to the help videos within the help menu of

the MyGDC application (internet connection needed) or use the official manuals provided by

Honeywell.

An operational demonstration video can also be found using the following weblink

http://y2u.be/w_tdysFL7VE or named “Honeywell Apex Pilatus PC-12NG WiFi Cnnctd FltDeck:

Uploading Off-A/C FltPlns | Training | Honeywell”

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05.1. APEX SW Build 8.8 and higher – Direct Flight Plan Loading

a) Connect your iPad to the internet.

b) If you do not have a Honeywell GDC account, go to

https://www.mygdc.com/new/static/customer_support.php and subscribe for a new account.

c) Have your login credentials available.

d) Go to the GDC website, log in and create your airplane. Based on the tail number, written e.g.

HBFPT with no dashes.

e) Start the MyGDC application on your iPad and log in with your account credentials.

f) With the application, create and compute the flight plan and file it with GDC as required.

Note: Help is available within the application.

g) Prepare your aircraft and connect your Apple iPad to the aircraft Wi-Fi network according to chapter

3 above.

WARNING: It is extremely important that the up-loading process is NOT interrupted by a power loss

to the Aircraft (aircraft battery discharge or similar). This could consequently corrupt the

aircraft Operational Software and will result in an AOG situation.

h) Press UPLOAD button in MyGDC.

i) The flight plan upload is finished when the three tick marks on the iPad are present and also APEX

lower MFD is back to the stable INAV format, as shown below.

j) On APEX go to the FMS FPLN Tab and select ‘Flash’ as the FPLN

Source. Choose the loaded flight plan in the FPLN List, insert and

activate this flight plan. Check that all the inserted numbers on

the Alt/Spd, Fuel/Weight and Winds Tabs are satisfactory and

then select compute. The uploaded flight plan is now ready to use

as the active flight plan.

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05.2. APEX SW Build 10 and higher – Indirect Flight Plan Loading

APEX Software Build 10 or higher provides an additional entry in the

FMW under the FPLN Source drop down menu called “Gateway”. This

allows the pilot to upload flight plans from the MyGDC applications

on ground and in-air within seconds. At minimum the aircraft needs to

be powered by the Standby Bus.

Note: Indirect Flight Plan Loading is only available if Software Build G (version 2.0) or higher is

installed on the CG100P.

Note: If you do not see the “Gateway” entry in the FPLN Source drop down menu, or if an uploaded

flight plan still is stored in the “Flash” memory location, please contact your Service Center.

a) Connect your iPad to the internet.

b) If you do not have a Honeywell GDC account, go to

https://www.mygdc.com/new/static/customer_support.php and subscribe for a new account.

c) Have your login credentials available.

d) Go to the GDC website, log in and create your airplane. Based on the tail number, written for

example HBFPT with no dashes.

e) Start the MyGDC application on your iPad and log in with your account credentials.

f) With the application, create and compute the flight plan and file it with GDC as required.

Note: Help is available within the application.

g) Power the aircraft at least with the Standby Bus. It is NOT necessary to press the MAU DATA LOAD

switch.

Note: Upload of a flight plan can also be performed in air.

h) Connect the Apple iPad to the aircraft Wi-Fi network.

i) Press UPLOAD button in the MyGDC application:

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j) The flight plan upload is finished within seconds when the three tick marks on the iPad are present

as shown below. The file is now stored on the CG100P and can be retrieved in APEX at any time.

k) On APEX go to the FMS FPLN Tab and select ‘Gateway’ as the FPLN Source. Choose the loaded

flight plan in the Stored FPLN List, insert and activate this flight plan. Check that all the inserted

numbers on the Alt/Spd, Fuel/Weight and Winds Tabs are satisfactory and then select compute.

The flight plan is now ready to use as the active flight plan.

l) If the FPLN Source “Gateway” window is

selected while loading a flight plan, re-

select the FPLN Source "Gateway" to

refresh the flight plan list.

m) Flight plans stored in the CG100P can be

deleted via MyGDC app in the Settings

menu when connected to the CG100P.

06 Honeywell MyCMC Application

MyCMC is a tool to download FHDB and download/clear ACMS (ACMF) data files from APEX via

CG100P to the iPad. Afterwards the data files can be forwarded via e-mail to specialists in the

Pilatus Service Centers for maintenance analysis purposes. An operational demonstration video can also be found using the following weblink

http://y2u.be/rEiOWJ6Wlz4 or named “Honeywell Apex Pilatus PC-12NG WiFi Connected Flt Deck:

Dwn Load Maint Data | Training | Honeywell”

Note: The ACMS (ACMF) clear function is only available if Software Build G (version 2.0) or higher is

installed on the CG100P.

Note: MyCMC application version 1.3.1 or higher is required for the ACMS (ACMF) clear functionality.

a) Prepare your aircraft and connect your Apple iPad to

the aircraft Wi-Fi network according to chapter 3

above.

b) Start the MyCMC application.

c) Choose your applicable aircraft.

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d) Choose to download FHDB or download/clear ACMS.

e) Maintenance data download is completed when the

iPad shows the message “Download successful" and

the lower MFD (DU3) is back in normal INAV format.

When external power is used and all four displays

are powered, DU1+DU2 show red crosses and

DU3+DU4 are back in normal display format.

f) Cycle power to the aircraft according POH normal

procedure.

Note: It is essential, that after maintenance data download, a complete power cycle of the aircraft

electrical system is performed. If this is forgotten and the battery switches are switched to on, the

Pilot’s PFD will show a red X to indicate that the complete power down of the system has not been

performed yet. This power cycle is to reset APEX.

g) Choose the e-mail address to where files should be

sent.

h) New e-mail addresses can be added within the

settings menu.

i) Connect your iPad to the internet and send the files

to your designated e-mail addresses.

Note: Only when you are connected to the internet, does the button for the sending of e-mail

become available.

07 Honeywell MyFlightPath Application

MyFlightPath is an application for the passengers in the aircraft to follow up the actual aircraft

route, position, flight time, altitude, speed, heading, outside air temperature and remaining

distance on a moving map.

An operational demonstration video can also be found using the following weblink

http://y2u.be/lPInn41Q26k or named “Honeywell Apex® Pilatus PC-12NG Wi-Fi Connected Flt Deck:

Moving Map For Pax | Training | Honeywell”

a) Start the MyFlightPath Application.

b) 1 ½ minutes after both aircraft batteries have been switched on, the passenger can connect to the

CG100P with their own iPad using the login noted in chapter 3, table 1.

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c) Use the application at the passenger discretion throughout the flight.

08 Aspen Connected for Pilatus Application

The Connected for Pilatus application is for use by the owner and/or operator in order to

personalize the CG100P Wi-Fi network SSID name and the Wi-Fi password after the initial set up

has been conducted by a Pilatus Service Center.

Note: Please be aware that the CG100P Wi-Fi password can be read out by maintenance

personnel. Don’t use a password that is otherwise used.

a) Prepare your aircraft and connect your Apple iPad to the aircraft Wi-Fi network according to chapter

3 above.

b) Start the “Connected for Pilatus Application”.

c) Enter your Connected for Pilatus account credentials,

email address & password.

d) Change your Wi-Fi SSID and/or password to your

needs using alphanumeric characters only.

e) Record your changes (Wi-Fi network SSID name,

Wi-Fi password) on the table in chapter 3, table

1.

f) Cycle aircraft power according to POH Normal

Procedures to permanently save your new

settings to the CG100P.