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“Overall, we believe that PBN is an excellent third party billing company and is providing solid services... This is the highest performing billing company that we have assessed.” Pinnacle Group Our clients have experienced a 7% - 43% increase in revenue. On average, a 15% increase in revenue in the first year. PBN achieved a 94% overall satisfaction rating in a recent client survey. • In independent audit reports conducted by Pinnacle Group and BKD, PBN recieved consistent “Excellent” ratings. PBN is . . . about results 10950 Grandview Suite 200 | Overland Park, Kansas 66210 | 800.288.4901 | www.pbnmed.com Proof . . . Not Promises End-to-End Revenue Cycle and Medical Practice Management

PBN Brochure

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Page 1: PBN Brochure

ANETHESIOLOGY

ANETHESIOLOGY

“Overall, we believe that PBN is an excellent third

party billing company and is providing solid services...

This is the highest performing billing company that we

have assessed.” Pinnacle Group

• Our clients have experienced a 7% - 43% increase in revenue. On average, a 15% increase in revenue in the fi rst year.

• PBN achieved a 94% overall satisfaction rating in a recent client survey.

• In independent audit reports conducted by Pinnacle Group and BKD, PBN recieved consistent “Excellent” ratings.

PBN is . . . about results

10950 Grandview Suite 200 | Overland Park, Kansas 66210 | 800.288.4901 | www.pbnmed.com

Proof . . . Not Promises™

End-to-End Revenue Cycle and Medical Practice Management

Page 2: PBN Brochure

“From the start of my career, PBN has been my business partner, allowing me to focus on what I do best – taking care of my patients.”

Michael Manalo, M.D.

2 Physicians Business Network

Proof . . . Not Promises™

We’re big enough to handle it;small enough to care.

Proof... Not Promises™ 7

OUR MISSION:

“PBN, the pacesetter for value-added business services, enables medical professionals to focus on the primary objectives of their practice.”

OUR VISION:

“PBN is committed to exceeding client satisfaction by providing proactive, value-added services that benefi t our clients, payers and patients utilizing a highly-trained and knowledgeable team of associates working in a quality-focused environment.”

OUR FOCUS ON QUALITY:

PBN is ISO 9001:2008 Certifi ed. What does that mean for a revenue management and medical practice services company?

For you: ISO certifi cation requires a client-focused discipline of error prevention from every employee in every department of PBN. You can rest assured that every aspect of your business that PBN touches is in capable hands.

For us: ISO Certifi cation is a logical extension of the performance-oriented business philosophy that has guided PBN for almost 30 years ...

PBN is “Proof ... Not Promises.” ™

PBN is . . . guided by our client-focused mission and vision for excellence.

Quality CertifiedISO 9001:2008

Page 3: PBN Brochure

“PBN’s quality and level of service is exceptional. The immediate follow-up and care toward resolving our issues makes me feel like I’m their top priority every day.”

Dr. Kay Karasek, Medical Director of Anesthesia, Heartland Regional Medical Center

6 Physicians Business Network

PBN’s core internal team of professionals – from certified specialty-specific coders to our resident CPA – reflects the roles critical to running any efficient medical practice.

Our senior management team together has more than 160 years of industry-related experience.

The Power of Teamwork: Along with our internal staff and our network of the industry’s best medical business specialists, PBN’s team equals far more than the “sum of its parts” through:

• The shared experience and synergy of working together as a team.

• A shared understanding of your unique needs and circumstances as a physician.

• PBN’s leadership and its focus on quality.

Sarah Mountford CPC, RCC, Director, Radiology Practice

Services, Client Liaison

Nancy Wiercinski, Client Liaison/Manager

of Midland Division

Barrie Herbst CPA, CFO

Tammi Shaper VP Operations, Client

Services, Quality

Jonas Heinrich Chief Administrative Officer: Manager, Credentialing and

Contracting

David Hahner VP of Operations, IS

Nora Kreader CPC, CEMC, Client Liaison

PBN is . . . a medical business management expert ready to help your business succeed.

Jud Neal President & CEO

At PBN, we act as a bridge between your practice of medicine and the many related essential business functions. Besides our revenue cycle management services, we offer:

• Practice assessments

• Consulting

• Payer negotiation and contract management

• Full-service business accounting, including:

– Payroll– Pensions– Profit sharing, and more

A complete, comprehensive solution to managing the business side of your medical practice.

As your business partner, liaison, and coach, we can manage your entire practice, or just fill in where you need it.

Working with PBN helps:

• Physicians focus more on their medical practice; less on day- to-day business distractions.

• Ensure your personal success and the success of your practice through process efficiencies and best practice applications.

• Insulate you from concerns about regulatory compliance.

PBN is . . . a strategic business partner.

Proof... Not Promises™ 3

Most of the time, doctors just want to be doctors.

Bottom line: PBN creates efficiencies and applies processes that help you collect and keep more of your hard-earned income.

Page 4: PBN Brochure

4 Physicians Business Network

Our proprietary billing and collection technology, experience, and training result in faster payments and higher collection rates. 100% of our coders are certifi ed – many hold additional specialty certifi cations.

Working with PBN also reduces your regulatory compliance hassles and costs. And you’ll receive optimal reimbursements. We’re fully HIPAA compliant and have a detailed ICD-10 training and implementation plan. We can also help you achieve compliance within your organization.

PBN is . . . your revenue cycle management expert.

Bottom line: PBN’s Focus on Quality and Performance Pays.

“Our revenues jumped 40% in the fi rst 18 months after switching to PBN.”

Bryan Taylor, M.D.

Services Overview

Proof... Not Promises™ 5

As the business side of practicing medicine becomes more complicated, it makes more sense to manage your business through a practice management fi rm like PBN. Besides reducing hassles and expense, outsourcing the business side frees up more clinical time . . . and can signifi cantly reduce your overhead while increasing your income. In addition to billing, PBN’s practice management and consulting services include:

Financial Planning: Our full-time CPA and fi nancial services team build a customized plan to manage your business, accounting and personal fi nances. We integrate our services as needed within your existing practice. We meet your fi nancial management needs from business and malpractice insurance planning to day-to-day accounting services, accounts payable, payroll, profi t sharing, and more.

Contracts: PBN’s comprehensive contract review and negotiation services are aimed at increasing your revenue. We specialize in developing physician-friendly terms and timely credentialing for all payers. Our process includes fee schedule analysis, credentialing, and ongoing monitoring.

Audit/Tax: PBN’s fi nancial services team helps keep your practice tax law compliant. Our staff and CPA partners have years of experience providing tax planning and preparation services to position your practice to shelter as much of your income from taxes as possible.

Banking: Through its long-standing business relationships with local, regional, and national banks, PBN offers the convenience of complete banking and cash management services, custom designed for physicians and the way you do business.

PBN is . . . practice management and consulting resource.

PBN acts as a bridge between your practice and the many related essential business functions.