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2 0 1 4 T r u v e n H e a l t h A n a l y t i c s I n c . Paul Saucier State Approaches to Integrating Care LTQA/NCHC Capitol Hill Forum April 24, 2014

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Paul Saucier. State Approaches to Integrating Care. LTQA/NCHC Capitol Hill Forum April 24, 2014. OVERVIEW. - PowerPoint PPT Presentation

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Page 1: Paul Saucier

2014 Truven H

ealth Analytics Inc.

Paul Saucier

State Approaches to Integrating Care

LTQA/NCHC Capitol Hill ForumApril 24, 2014

Page 2: Paul Saucier

2012 Truven H

ealth Analytics Inc.

2

Traditionally, state Medicaid-funded medical systems, long term services and supports (LTSS) systems, and mental health systems have operated on parallel planes, and all 3 of these Medicaid systems have been very separate from Medicare

Increasingly, states are turning to integrated care models to: Improve outcomes

Enhance experience

Reduce costs

Streamline administration

In particular, states have moved rapidly to integrate LTSS with medical services in Medicaid-only models and Medicaid-Medicare models

OVERVIEW

Page 3: Paul Saucier

2012 Truven H

ealth Analytics Inc.

AZNC

WI NY

CA

19 STATES HAD INTEGRATED LTSS AND MEDICAL CARE TO SOME EXTENT AS OF APRIL 2014, UP FROM 8 IN 2004

NM

MN

MI

IL

WA

KS

TN

TX

PA

FL

DE

MA

HI

3

RI

MLTSS implemented 1989-2004

MLTSS implemented 2005-2014

Page 4: Paul Saucier

2012 Truven H

ealth Analytics Inc.

THE NUMBER OF LTSS USERS IN INTEGRATED PROGRAMS IS PROJECTED TO DOUBLE THIS YEAR

4

Year States LTSS Enrollees

2004 8 105,0002012 16 389,0002013 19 554,0002014

(projected)24 1,170,000

Sources: 2004 and 2012: The Growth of MLTSS Programs: A 2012 Update (Truven Health for CMS)

2013 and 2014: Truven Health estimates.

Page 5: Paul Saucier

2012 Truven H

ealth Analytics Inc.

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Care coordinator role is key: Assesses the consumer’s needs and preferences

Works with PCP and multiple other parties to plan, authorize and coordinate services

Monitors service plan

Follows consumer across settings and through transitions of care

Uses multiple methods to facilitate information transfer across multiple parties

HOW IS CARE INTEGRATED?

Page 6: Paul Saucier

2012 Truven H

ealth Analytics Inc.

6

POPULAR IMAGE OF AN INTERDISCIPLINARY TEAM MEETING

PCP

Specialist

Physical Therapist Daughter Social Worker

Pharmacy Consultant

Care CoordinatorConsumer

Page 7: Paul Saucier

2012 Truven H

ealth Analytics Inc.

7

REAL WORLD CARE COORDINATION

PCP

Care CoordinatorConsumer

Rx ConsultantSpecialist

Home Care Provider Daughter Social Worker State/County Social Services, CBOs

Phone

F-to-F (home)

F-to-F (co-located)Electronic TransferPhone, Fax

F-to-F (office visit)Phone F-to-F (team mtg)

Phone, FaxInternal Info System

PhoneElectronic Transfer

EMR

F-to-F (in-home services)Phone

F-to-F (office visit)Phone

PhoneF-to-F (home)

Internal Info SystemF-to-F (team mtg)

Phone, Fax

Phone, FaxPhone, Fax, Electronic Authorization

Phone, F-to-F Phone, F-to-F

Page 8: Paul Saucier

2012 Truven H

ealth Analytics Inc.

8

Qualifications Nurses, social workers, degrees, experience

Contact with consumers Face-to-face almost always required, but intervals vary

Person-centered planning Language is prevalent, details are rare

Caseload ratios If specified, generally differ by risk category

Partnerships with community based organizations that have traditionally provided coordination of LTSS A few states mandate relationships, but allow discretion in the nature of

relationship

STATES VARY CONSIDERABLY ON HOW DETAILED THEY MAKE CARE COORDINATION SPECIFICATIONS

Page 9: Paul Saucier

2012 Truven H

ealth Analytics Inc.

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Role of traditional care coordination agencies (AAAs, CILs, and other CBOs)

HIT in LTSS agencies

Interoperability across systems

Measures of integration and LTSS

WORK IN PROGRESS