Agenda 1. Introductions 2.New Regulated Market SoR Process 3.Standard Interconect Agreement Review 4. Service Level Commitments 5.A.O.B 6.Next Steps 7.Date of Next meeting

Paul Hanson

Wholesale Markets

Regulated SoR Process

Contents

Outline new regulated SoR process

BT Guidelines to meet requirements

Comments on Guidelines

General Discussion

Key Points from New Requirements

Requests for information to formulate SoR.

Respond to SoR in 15 days as follows:-Confirm will make an make initial offerFeasibility required to assessSoR not sufficiently well formulated. Defects

highlightedRejected with reasons for rejection

If agree to provide initial offer, provide within 35 days

If feasibility required, provide offer or rejection in 60 days

Can extend to 85 days or beyond for complex cases

Extended timescales if need for feasibility not initially identified

Provide voluntary KPIs on performance

BT Guidelines

New Services Manual Updated to meet regulatory obligations

Contains:-

Standards Forms for SoR Requests and Requests for Information to prepare SoR

Regulated Process & Timescales

Format of voluntary KPIs reports

Publication Timetable

19th December Draft Circulated to Industry

14th January Comments Received from industry

20th January Discussion of draft & comments

28th January Published to meet regulatory requirement

Comments

Amendments to align with Ofcom wording

Templates

KPI Reporting Proposals

Response to Information Requests

Simplified outline of process.

Change to T&C from initial offer

Inclusion in agreement

Review of Process

B2.1.3.3.3 the request is insufficient for proper consideration, detailing the insufficiencies; and offering to discuss constructively the content of the request: or

B2.1.3.3.4 the request is refused on the basis that it is not

reasonable, detailing the reasons for refusal B 2.1.3.7 If the Requested Party has responded in accordance

with paragraph B2.1.3.3.1, and due to a genuine error of fact, subsequently discovers that a feasibility study is reasonably required, not later than 35 Working Days after receipt by the Requested Party of the statement of requirements, the Requested Party shall so inform the Requesting Party in writing, stating the nature of the error and giving the reason for such study. Subject to paragraph B2.1.3.8, not later than 45 Working Days after giving such notice the Requested Party shall respond in writing:

B2.1.3.9 If a request has been found to be insufficient for proper

consideration by the Requested Party under paragraph B 2.1.3.3.3, or rejected by the Requested Party under paragraphs B2.1.3.3.4, B2.1.3.5.2 or B2.1.3.7.2, and the Requesting Party re-submits that request such resubmitted request shall be considered as a new request for the purposes of this paragraph B2.1.3.

NSM Amendments

NSM Amendments

Revised versions of B2.1.3.7.2 and Paragraph B2.1.3.5.2 below. that the request is refused, detailing the reasons for refusal, and providing to the Requesting Party a copy of the feasibility study, taking account of reasonable confidentiality requirements. The Requested Party shall have the right to reasonably disclose such copy to third parties subject to equivalent confidentiality requirements, provided that the Requested Party shall not identify the Requesting Party. A copy identifying the requestor and which does not contain confidentiality exclusions will be provided by BT to Ofcom. Template B Q 2 A written description of the product or service. Where relevant, this should include references to appropriate industry standards (E.G. ETSI, ITU) as well as any relevant BT SIN or other BT specifications on which the new service is based.

Report 1 – Response to Request for Information pre-submission of SoR.

Provision/Rejection within 15 days

Provision/Rejection greater 15 days

Report 2 - Response to Initial SoR

Response within 15 days

Response Greater than 15 days

Rejection

Request not sufficiently formulated

•Initial offer to be prepared

Feasibility required

KPIs

KPIs

Report 3 Preparation of Initial Offer without Feasibility

Initial Offer made within 35 days

Initial Offer exceeds 35 days

Report 4 Initial Offer /Rejection following Feasibility Study

Response within 60 days

Response 61 – 85 days

Response exceeds 85 days

Rejection

Initial Offer Made

Comments not Addressed by NSM Amendments

Templates

Forecasting Combine Template A & B

Response to Information Requests

Simplified outline of process.

Change to T&C from initial offer

Inclusion in agreement

Review of Process