Paul Coker, B.Eng. 1806 235 Guildford Way Port Moody, BC V3H 5L8

Phone: 604-401-4924 Email: pcokerinbc@gmail.com https://ca.linkedin.com/in/paulcoker

Operations Manager Drives operations management and project management transformation through business process

analysis, re-engineering, and optimization, based on best business practices.

Strategic, structured, and analytical Operations Manager and Project Manager with cross-industry experience throughout

North America renowned for the identification, planning, execution, and delivery of business initiatives and the resolution

of business challenges in cross-functional business environments. Inclusive, results driven, strengths based leadership

style that exudes a spirit of curiosity and continuous improvement with a focus on positioning team members for

success. Candid, articulate, and an idea-driven communicator that uses a Socratic methodology and consultative

approach to build consensus and support in environments of change.

Core Competencies include:

Operations Management Project Management Business Requirements Gathering

Operations Budgeting Project Scope Development Business Process Analysis

Capital Budgeting Project Planning Business Process Mapping

Long Term Capital Planning Project Budgeting Business Process Re-Design

Policies and Procedures Project Scheduling ERP Application Implementation

Continuous Improvement Purchasing SAP Project Systems Implementation

Training and Development Resource Management Stakeholder Relationship Management

PROFESSIONAL EXPERIENCE

Managing Partner | Operations Manager | Project Manager 2005 Present

Innova Kitchens and Baths, Vancouver, BC

Founded and co-own and operate Innova, a turnkey design and residential project management renovation construction

company. Key achievements include:

Developing and deploying a custom sales funnel database to drive and optimize business marketing strategies based

on customer conversion data reducing marketing costs by 60% reduction while maintaining revenues

Designing and directing construction of two showrooms to provide customers with a customized design experience

Authoring and implementing a standardized design through customer contract process resulting in detailed contracts

based on client design, decreased scope changes during construction, and increased client protection and peace of

mind during construction phase based on fixed price contracts

Implementing CAD system and developed a library of standardized design objects within system to maximize design

efficiency driving down the time required for drafting design variations and design changes by 80%

Instituting a client server system and electronic document management system decreasing document retrieval time

by 50%

Implementing Quickbooks Premier as an ERP system resulting in up-to-date management of company profitability,

cash flow analysis, profitability by project, project procurement, standardization of project estimation, automation of

repeat periodic transactions, and quick-turnaround in year end accounting functions

Marketing and networking with industry peers in non-competitive areas of design and renovation to establish

business referrals propelling a 30% increase in sales

Forging strategic relationships with vendors and sub-contractors resulting in dedicated relationships with quality

suppliers and trades people to ensure customer satisfaction, confidence, and project referrals

Paul Coker, B.Eng. - Page 2 -

Senior Business Consultant | Senior SAP Project Systems Consultant 1998 -2004

Renaissance Consulting Corporation, Clients throughout North America

Led and managed teams of corporate clients and junior consultants throughout North America in the design, re-

engineering, and implementation of new processes, procedures, tools, and systems for operations and project

management. Subsequently, led teams to configure and implement SAPs Project Systems, Asset Management, and

Investment Management and integrating these modules across business units with the Financial Accounting, Cost

Accounting, Materials Management and Logistics, Sales and Distribution.

Clients included K. Hovnanian Home Builders (Red Bank, N.J.), Pratt and Whitney (Montreal), Hatch Engineering

(Toronto), Lockheed Martin (Greenville, South Carolina), Tomen Agro (San Francisco, California), Nortel (Raleigh, N.C,

& Toronto), Cooper Cameron (Houston, Texas), and Kongsberg Offshore (Kongsberg, Norway) among others.

Designed and developed an SAP Project Systems bootcamp to accelerate team acclimation at project launch

Drove business change to increase operational efficiency by re-designing financial and logistical business processes

and procedures for project management based on best business practices

Parachuted in to the role of Lead and Senior Project Systems Consultant at K. Hovnanian after their existing Project

Systems consultant abruptly departed early on in the requirements gathering stage to successfully lead and drive team

forward to implement on-time with other functional teams

Positioned team members by success by defining roles based on strengths and skills

Led business design workshops in cross-functional business environments to design integrated business solutions

involving stakeholders from accounting, sales and distribution, materials management, and service management

Oversaw the day-to-day planning, coordination, and delegation of activities of implementation teams

Trained and mentored junior consultants and clients in methodology and subject matter expertise to implement,

document, and test SAPs Project Systems module

Forged effective relationships with key stakeholders to successfully manage the change management aspect involved

in implementing SAP

Business Analyst | SAP Project Systems and Asset Management Consultant 1996 -1997

Pricewaterhouse | Omnilogic, Vancouver,BC

Developed Project Systems Bootcamp as part of a consulting team and provided training at Telus implementation

kick-off and BC Tel project kickoff

Trained client in implementation methodology (Protocycle Methodology)

Facilitated client workshops for requirements gathering, and mapping and analysis of As-Is business processes

and the design of To-Be Processes

Researched and tested integration points related to Asset Accounting and Project Systems module with that of

Financial Accounting, Cost Accounting, Materials Management, and Sales and Distribution modules

Configured and implemented SAP Project Systems and Asset Management modules and integrating with Financial

Accounting, Cost Accounting, Materials Management, and Sales and Distribution modules

Developed and delivered design, configuration ,end user transaction, and testing documentation

Oversaw development of test scripts for Asset Management module and Financial Accounting portion of Project

Systems module

Prior to 1996, career experience as a Process Design Engineer and Project Engineer for Bayer (AG) and Molson

Breweries.

Paul Coker, B.Eng. - Page 3 -

EDUCATION, PROFESSIONAL DEVELOPMENT, TOOLS & SKILLS

Education

Bachelor of Engineering, Queens University, 1990

Completed MBA level courses in Accounting, Finance, and Organizational Behaviour at University of

Windsor

Professional Development

Completed SAPs Project Systems and Asset Management module training course in 1996

Completed Pricewaterhouse/OmniLogics SAP Bootcamp training in Financial Accounting, Cost

Accounting, Materials Management, and Sales Distribution Modules in 1996

Completed the Canadian Securities Course in 1993

Completed my P. Eng. Designation in Ontario in 1992 and previously maintained my P.Eng. in Ontario

and B.C.

IT Experience

SAP

o Senior consultant experience in Project Systems, Investment Management (Portfolio Management)and

Asset Management modules

o Bootcamp level training in Financial Accounting, Cost Accounting, Materials Management, and Sales and

Distribution modules.

o Protocycle Methodology (Similar to Agile), ASAP Methodology, and Software Development

SAGE Project Module integrated with Financial Accounting

Quickbooks Premier

E-Requester Purchase Requisition Approval System

Computer Expertise

Excel Extensive experience including senior functionality such as Pivot Tables, V Lookups, and

programming using Visual Basic

Microsoft Project Experienced user

Visio Experienced user

PowerPoint Experienced user

Word Experienced user