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Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Asset Management Basics Basics Web: www.cicalaonline.com Phone: 201 420- 8078 Email: [email protected]

Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web: Phone: 201 420- 8078 Email: [email protected]

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Page 1: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Patricia M Cicala, CEO & PresidentCicala & Associates, LLC

Asset Management BasicsAsset Management Basics

Web: www.cicalaonline.comPhone: 201 420- 8078Email: [email protected]

Page 2: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 2

Agenda

• When and Where to Start

• How to Initiate People, Processes and Tools

• Achieving Return on Investment

• Getting Management “Buy in”

• Using Services to Enhance the Program

• Gaining Core Business Practice Status

• Case Studies

Page 3: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 3

IT Management: An Environment of Chaos

EB2B B2C

Digital Assets

Hardware Software

Services

When and Where to Start

Page 4: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 4

Business Drivers and Hot Buttons a Must!

M&A Consolidation Divestiture

When and Where to Start

Page 5: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 5

Who Should Drive the Asset Management Effort?

Business

Finance

IT

When and Where to Start

Page 6: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 6

How Do I Restart A Failed Attempt ?

When and Where to Start

• Diagnose what failed and why• Campaign for high level sponsorship• Be sure to have the proper team in place• Limit the number of assets involved in the restart

Page 7: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 7

People (Politics and Perils)!

Who’s on the Team?

Legal

FinanceContractsIT

Business

How to Initiate People, Processes and Tools

Page 8: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 8

Motivational Factors Affecting Team Work

• Each team member must be a stakeholder

• One challenge of each member must be addressed as a goal of the program

• Timeframes and milestones must be realistic

• Outline a program for subsequent activities

• Needs should be developed upfront

How to Initiate People, Processes and Tools

Page 9: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 9

Processes: “Who Needs Them?”Everyone!

Planning

Buying

ModelingReporting

How to Initiate People, Processes and Tools

Page 10: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 10

Tools: A Necessity But Not the Only Answer

The Asset Manager

How to Initiate People, Processes and Tools

Page 11: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 11

Tools Solutions-The Keys to Success?Point Solutions

Suite Solutions

• Janus/Argis Repository• Isogon Soft Audit Discovery and Usage • Tally Net Census Discovery• Tangram Asset Insight Discovery

• Main Control Asset Suite• Peregrine Infrastructure Suite• CA/Unicenter

Page 12: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 12

Tools: Buy Versus Build - I Have It Already!

Buy

Build

Implement

Integrate

How to Initiate People, Processes and Tools

Page 13: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 13

Start Small –Think Big! Revamp As Needed

•Calculate a small sampling of assets• Record successand savings based on total numbers of assets

•Calculate a small sampling of assets• Record successand savings based on total numbers of assets

Achieving Return on Investment

Page 14: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 14

Get A Financial “Buddy”

Achieving Return on Investment

Page 15: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 15

Cost Justification/Cost Avoidance A Must!

Achieving Return on Investment

Page 16: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 16

Contract for a Reimbursement Program

• Agree to a % of savings for reinvestment in the program

• Continue to contract basedon commitment to continued$$ for Tools, People, Services,etc.

Achieving Return on Investment

Page 17: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 17

Positive Drivers

Getting Management “Buy In”

• Cost reductions

• Saving time to decision

• Cutting costs of managing technology

• Going forward predictability

• Reducing contractual liabilities

Page 18: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 18

Negative Drivers

• Lack of budget predictability

• Spending too much on technology

• Liabilities incurred based on business change

• Liabilities incurred based on contract terms

Getting Management “Buy In”

Page 19: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 19

Market Internally or Fail

The Asset Management “AD MAN”

Getting Management “Buy In”

Page 20: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 20

Successful Services Strategy

Using Services to Enhance the Program

Outtask selectively where needed

Manage the service provider

Contract carefully

Get references

Be sure service provider can do it better than you

Page 21: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 21

Continued Corporate Sponsorship

Home Office Approval Required

Gaining Core Business Process Status

Page 22: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 22

Records and Reports- A Necessity

Cost Savings /Cost Justification

Budgeting and Financials

Future Procurement Processes

Report X

Gaining Core Business Process Status

Page 23: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 23

Continued Enhancements and Updates: Adapting to Business Change

Consolidations

Divestitures

Mergers

Acquisitions Product Consolidations

Gaining Core Business Process Status

Page 24: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 24

1. If you don’t, your organization is over spending in total by at least 10 percent up front and 5 percent per unit per year going forward.

2. The intangible value of an asset management program can exceed hard dollar savings by as much as 600 percent.

3. The disciplines of the processes developed will facilitate swift and cost effective adaptation to changes in the business environment.

Seven Reasons to Start and Sustain An IT Asset Management Program

Clarity from Chaos

Page 25: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 25

4. Ability to accurately plan and explore various “what if” scenarios will improve significantly

5. All businesses will experience benefits

6. Gain in competitive edge will prevail

7. Vendor and buyer relationships will improve

Seven Reasons to Start and Sustain An IT Asset Management Program (Cont’d)

Clarity from Chaos

Page 26: Patricia M Cicala, CEO & President Cicala & Associates, LLC Asset Management Basics Web:  Phone: 201 420- 8078 Email: pcicala@cicalaonline.com

Copyright 2001 Cicala & Associates LLC Slide 26

Contact InformationCicala & Associates, LLCCicala & Associates, LLC

205 Hudson Street205 Hudson StreetHoboken, NJ 07030Hoboken, NJ 07030

www.cicalaonline.com

Pat Cicala, CEO & PresidentPhone: 201-420-8078Email: [email protected]: 201-420-1582

Marie Reeve, Vice-PresidentPhone: 941-360-6989Email: [email protected]: 941-360-6560