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@CollisionCanada #CCIF2017 #Edmonton
The Education-Industry Connection
Patrice Marcil
NA Customer Experience Director
Axalta Coating Systems
@CollisionCanada #CCIF2017 #Edmonton
Objective
Engage the Collision repair industry, through the CCIF in collaborating in the recruitment, development and retention of it’s workforce for the future. This industry is unique with all players involved during the entire repair cycle, it’s high consolidation level and nationwide MSOs and Franchises
We will;
Create a workgroup to lead this project and report on progress to the industry through CCIF
Contribute to the development of our workforce
Collaborate with education professional in a constructive and efficient way
Do our part
@CollisionCanada #CCIF2017 #Edmonton
Scope Purpose:
The purpose is to provide the Collision repair industry with highly
engaged entry level workforce possessing basic skills required to
perform a defined role in a safe, professional and efficient
manner. This will allow a platform to further develop trade
sensitive skills through continued education that are directed to
meet the requirements set by today’s Collision repair industry
needs.
Scope:
Provide education bodies with clear descriptions on the Collision
Industry roles and skills required for each of these roles to
ensure a safe, professional and efficient repair.
@CollisionCanada #CCIF2017 #Edmonton
Industry – Education connection Committee / Team
Repairers;
Analie Quenneville, Fix Auto
Trista Anger, CSN
Douglas White, CSN
Bill Davidge, Carstar
Rachael Wesley-James, Carstar
Dominic Ieraci, Prochilo Brothers
Industry;
Anita Zeitler, RSA Insurance
Joe Carvalho, Economical Insurance
Gary Lin, BMW
Patrice Marcil, Axalta Coating Systems
Schools;
Don MacKay, NB
Michel Cinq-Mars, QC
Paulo Santos, ON
Scott Kucharychen, SK
Harold Then, AB
Mark Deroche, BC
AIA;
Brigitte Pesant, Collision program Director
Chanel Ghazzawi, Survey/Data assistance
@CollisionCanada #CCIF2017 #Edmonton
Road map
CCIF’s 3 pillars
Technology
Profitability
People
Montreal May 2016
Idea; 97%
Vancouver September 2016
Validation; 93%
Toronto January 2017
Report on progress &
Panel discussion; 94%
Fredericton May 2017
Report on Progress;
95%
Edmonton September 2017
Report on progress & action items
We need your support
@CollisionCanada #CCIF2017 #Edmonton
Action Items
1. Roles in a Collision Center
2. Instructor Development
3. Workforce Retention
4. School Improvement and support
Ultimately; Develop a presentation package, reach out to education authorities and share our work, our expectations and our passion to contribute.
@CollisionCanada #CCIF2017 #Edmonton
Action item 1: Roles in Collision Center
1. Roles in a Collision Center What are the roles in today’s
modern collision centers?
Knowledge and skills required for each roles
Actions;
December 2016; Data collection completed
Data collected & consolidated
8 roles with job descritption
Next step;
Present to education authorities
1. Customer Service 2. Repair planner 3. Business Manager 4. Estimator 5. Quality Control technician 6. Paint technician 7. Body technician 8. Mechanical technician
@CollisionCanada #CCIF2017 #Edmonton
Action Item 2: Instructor Development
2. Instructor Development Identify development needs
Identify available programs
Develop programs and opportunities
Actions;
CCIF January 2017; Panel discussion
April 2017; Data collected and consolidated; Prioritize top 3
Next step;
1. Source and communicate available Development opportunities
2. Work with Industry partners to create and Develop opportunities
1. Technical Training
2. Technology
3. Field Experience
Let us know what is available so we can
put it all in one place and communicate
@CollisionCanada #CCIF2017 #Edmonton
Action Item 4: School Improvement and Support
4. School Improvement and support Reflect on programs, initiatives and
partners
Actions;
Collision Industry-Education Sponsorship Program Launched!
Career days launched!
Next Step;
1. Develop an equipment audit form to prioritize donations (in-progress)
2. Develop a list of consumables to maximize donations (in-progress)
1. Financial support
2. Material, Software & Equipment
3. Attracting students
@CollisionCanada #CCIF2017 #Edmonton CCIF 2017 Edmonton September 29, 2017
Collision Industry-Education Connection
(CI-EC) program
@CollisionCanada #CCIF2017 #Edmonton
CI-EC Sponsorship program
Industry support and assistance
to participating auto body colleges
across the country.
@CollisionCanada #CCIF2017 #Edmonton
CI-EC program overview
A year-round sponsorship program.
Consists of financial and in-kind contributions:
Financial: Minimum amount of $250 and in increments of $250.
In-kind ($ Value): training, vehicles, equipment, software, materials, supplies, etc.
In-kind contribution participation guidelines apply.
@CollisionCanada #CCIF2017 #Edmonton
Equipment list 3D Measuring system (systeme de mesure 3 dimensions) A/C equipment and accessories (accessoire et équipement d’air climatisé) A/C recovery/ replace (systeme de recuperation et de remettre les halocarbures) Air supplied respiration system (système de pour air respirable) Air venturis/ dehydrator guns (pistolet de séchage pour base hydrodiluable) Aluminum repair equipment and tools (outils de reparation de l’aluminium) Aluminum repair station (air de reparation pour l’aluminium) Aluminum SPR gun (pistolet à peinture en aluminium) Aluminum/silicone bronze welder (soudeuse pour aluminium et silicone bronze) Bench grinder (banc pour meulage) Booster pack /battery charger (charger à batterie et survolteur) Brooms/ shovels (balai+brosse à plancher) Bumper stands (support à pare-choc) Centering gauges (pige autocentreuse) Class “D” air supply equipment-spray booth & prep station (cabine de peinture+air de
preparation) Color corrective light (lumiere de jour) Computer terminals (ordinateur) Computerized paint mixing (ordinateur pour salle de mélange)
@CollisionCanada #CCIF2017 #Edmonton
Equipment list cont’d
Dent pulling equipment (équipement pour débosseler) Dust extraction system (systeme de récuperation de poussiere) Electrical DVOM (multimètre) Electronic repair information system Estimating program (programme d’estimation) Exhaust fan (ventilateur) First aid/ burn kit (trousse de premier soin plus trousse de brulure) Frame rack or floor P4 system (banc de redressemant) Full frame anchoring (encrage pour camion) Full range of hand tools (coffre d’outils complet) Heat gun (pistolet a air chaud) Hydraulic floor jack (cric de plancher) Hydraulic repair equipment-4 and 10 ton port-o-power (vérin hydrolique 4
et 10 tons) I-CAR information access (acces au information I-CAR) Induction heater chauffage par induction (enlever pare brise et chauffer
boulon) Metal shear/ metal break (guiotine / plieuse à metal)
@CollisionCanada #CCIF2017 #Edmonton
Equipment list cont’d
MIG welder – aluminum (soudeuse MIG aluminium) MIG welder – silicon bronze (soudeuse MIG silicone bronze) MIG welder –steel (soudeuse MIG pour acier) Mil thickness gauge (gauge d’épaisseur) Mitchell university Repair information (information technique Mitchell) Oxyacetylene Outfit (poste de soudage oxyacéthylenique) Paint booth (cabine de peinture) Paint waste recycling system in place (systeme de recuperation de
peinture usée) Paintless Dent Repair (PDR) equipment (équipement de débosselage sans
peinture) Polisher / shampooer (polisseuse) Power tools (outils pneumatique) Prep station (air de preparation) Pressure washer (machine à pression) Pulling chains and attachments (chaines et attaché pour redressement de
chassie)
@CollisionCanada #CCIF2017 #Edmonton
Equipment list cont’d
Resistant spot welder (soudeuse par résistance) Safety stands (chandelle) Sand blaster (jet de sable) Sanding blocks / long boards (bloc à sable et planche à sable) Scanning tools (outils de diagnostique) Specialty anchoring and jigs (outils specialize pour redresser et mesurer) Spray guns-HVLP/RP (fusils à peinturer-HVLP-RP) TIG welder (soudeuse TIG) Twin or four post hoist (palan double ou quadruple) Ventilated paint mixing room (salle de mélange de peinture) Waterborne and/or solvent base paint system (systeme de coloration) Windshield R/I tools/equipment (outil à induction pour enlever les pare-
brise)
@CollisionCanada #CCIF2017 #Edmonton
Consumables list Item description Quantity
Sheet metal 4 X 8 25
Welding rods 4 tubes
Acetylene gas 1 cylinder
Oxygen gas 1 cylinder
MIG wire (mild steel) 4 spools
MIG gas 75% argon 25% CO2 3 cylinders
MIG (aluminum wire) 2 spools
MIG gas (aluminum 100% argon) 1 small cylinder
Body filler 4 gallon cans
Polyester putty ½ gallon
Two part plastic repair 6 kits
Structural adhesive 6 kits
Scuff pads 2 boxes
Plastic strip wheels 10
Small grinding disc (24, 36, 50 grit) 6 boxes
5” grinding discs (24, 36, 50 grit) 3 boxes
Sand paper various grits 15 boxes
Long file sand paper 4 boxes
Wax and grease remover ½ gallon
Solvents 2 gallon
Primers 1 1/2 gallon
Paint 2 gallons
Clear 2 gallons
Detailing materials 4 bottles
Misc. hardware 2 packs
@CollisionCanada #CCIF2017 #Edmonton
Participating Colleges: 23
Alberta: (2) Northern Alberta Institute of Technology, Edmonton Southern Alberta Institute of Technology, Calgary British Columbia: (5) British Columbia Institute of Technology, Burnaby College of New Caledonia, Prince George Okanogan College, Kelowna University of the Fraser Valley, Abbotsford Vancouver Community College, Vancouver Manitoba (1) Red River College, Winnipeg Newfoundland (1) College of the North Atlantic, Stephenville New Brunswick: (2) New Brunswick Community College, Saint John CCNB - Campus de Bathurst, Bathurst
Nova Scotia: (1) Nova Scotia Community College, Halifax
Ontario: (3) Centennial College, Toronto Fanshawe College, London Mohawk College, Hamilton
Québec: (6)
Centre d’études professionnelles Saint-Jérôme, Saint-Jérôme
Centre de formation professionelle en équipement motorisé, Chicoutimi
Centre de formation professionelle - 24 juin, Sherbrooke
Centre de formation professionelle Wilbrod-Bherer, Québec
Centre Intégré de Mécanique Industrielle de la Chaudière, Saint-Georges
L’École des métiers de l’équipement motorisé de Montréal, Montréal
Saskatchewan: (2)
Saskatchewan Polytechnic, Regina
Saskatchewan Polytechnic, Saskatoon
@CollisionCanada #CCIF2017 #Edmonton
Participating Colleges
5 2
2 1
3 6
4
23
@CollisionCanada #CCIF2017 #Edmonton
CI-EC Contribution Form
@CollisionCanada #CCIF2017 #Edmonton
Form instructions
Track total combined
$ value
Select contribution type
Contribution type sub-total
@CollisionCanada #CCIF2017 #Edmonton
Contribution distribution process
Fair and equitable distribution of contributions
Frequency: TBD
Sponsor information:
College selection
Level of recognition
Contribution detail
Website monthly updates:
Cumulative $ Value Total
Sponsor recognition
College Contributions and Testimonies
www.ccif.ca Sponsorship tab
CI-EC tab
@CollisionCanada #CCIF2017 #Edmonton
Upcoming Local College Visits
CCIF Toronto 2018: Centennial College
CCIF Montreal 2018: l’École des métiers de l’équipement motorisé de Montréal
CCIF Vancouver 2018: Vancouver Community College
@CollisionCanada #CCIF2017 #Edmonton
CCIF Sector challenge – Update!
1. Contribution units (by college) 2. Total $ value 3. Sponsors Total
Collision Repairer OE Supplier Insurer
@CollisionCanada #CCIF2017 #Edmonton
Action Item 3: Workforce Retention
3. Workforce Retention Identify initiatives, outcomes, constraints
and ROI
Actions;
April 2017; Survey created and distributed to Canadian students
Presenting results today
Next step;
1. Distribute survey again in the fall
2. Communicate results back to industry
3. Develop sustainable national retention programs
@CollisionCanada #CCIF2017 #Edmonton
Student Survey
130 respondants
8 Provinces
Spring & Summer 2017
On-line survey
18 questions
@CollisionCanada #CCIF2017 #Edmonton
General Information
Questions Yes No
Are you willing to relocate to another city? 54% 46%
Are you willing to relocate to another province? 32% 68%
Are you looking for a life time career in this industry? 88% 12%
Do you own a car? 81% 19%
Do you own tools? 76% 24%
Was auto body program your first choice? 66% 34%
Did you do coop/internship in an auto body repair facility? 47% 53%
Do you have any experience in the industry? 67% 33%
@CollisionCanada #CCIF2017 #Edmonton
General Information
Would you like a job in? %
Large city (>350 000 people) 34.6%
Medium size city (>75 000 people) 46.2%
Small city (<75 000 people) 19.2%
@CollisionCanada #CCIF2017 #Edmonton
Using incentive programs?
@CollisionCanada #CCIF2017 #Edmonton
Career or Personal Interest?
What interested you in pursuing an auto body career? It is a choice or just for personal interest?
Are we?
promoting the right industry?
recruiting?
@CollisionCanada #CCIF2017 #Edmonton
Any negatives?
Are there any negative things that you may have heard about auto body that may have made you think twice or be cautious regarding your decision?
What are the detractors?
Improve our image?
@CollisionCanada #CCIF2017 #Edmonton
How is it going with your program?
Have you experienced any issues or problems with your apprenticeship?
Are we making it easy?
@CollisionCanada #CCIF2017 #Edmonton
What do you need to be successful in your program?
@CollisionCanada #CCIF2017 #Edmonton
Rank your top reasons for joining the collision industry
@CollisionCanada #CCIF2017 #Edmonton
Which segment of the auto industry attracted you to join?
47.7%
45.4%
1.5%
3.1%
2.3%
0.0%
@CollisionCanada #CCIF2017 #Edmonton
Acceptable Salary?
3.8%
23.1%
34.6%
38.5%
$30,000-$35,000
$35,000-$40,000
$40,000-$45,000
Other (please specify)
@CollisionCanada #CCIF2017 #Edmonton
Rank the benefits below by order of importance
1 2 3
84 19 11
17 53 34
10 17 31
11 12 18
8 29 36
@CollisionCanada #CCIF2017 #Edmonton
Attributes of work environment
1 2 3
44 24 20
4 21 22
9 12 32
15 16 18
21 19 15
9 10 10
28 28 13
@CollisionCanada #CCIF2017 #Edmonton
Detractors of your desired work environment.
@CollisionCanada #CCIF2017 #Edmonton
What do you expect from your employer?
@CollisionCanada #CCIF2017 #Edmonton
What should your Employer expect from you?
@CollisionCanada #CCIF2017 #Edmonton
Where do you see yourself in 5 years?
@CollisionCanada #CCIF2017 #Edmonton
What did we just learned?
Feedback from audience
@CollisionCanada #CCIF2017 #Edmonton
Action Item 3: Workforce Retention
Next Step;
1. Distribute survey again in the fall, repeat every year
2. Communicate results back to industry
3. Start developing sustainable national retention programs using data collected
@CollisionCanada #CCIF2017 #Edmonton
Are you in favor of the work completed so far by the Collision Industry, through the CCIF, to contribute to
the development of training programs, workforce retention and to the development of teachers?
1 2
8%
92%
Now the question is
1. Yes
2. No
@CollisionCanada #CCIF2017 #Edmonton
THE EDUCATION-INDUSTRY CONNECTION
Thank you!