16
P ATIENT SAFETY IN EMERGENCY MEDICAL SERVICES:ASYSTEMATIC REVIEW OF THE LITERATURE Blair L. Bigham, BSc, MSc, ACPf, Jason E. Buick, BSc, Steven C. Brooks, MD, MSc, FRCPC, Merideth Morrison, ACP, Kaveh G. Shojania, MD, FRCPC, Laurie J. Morrison, MD, MSc, FRCPC ABSTRACT Background. Preventable harm from medical care has been extensively documented in the inpatient setting. Emergency medical services (EMS) providers care for patients in dy- namic and challenging environments; prehospital emer- gency care is a field that represents an area of high risk Received April 30, 2011, from Rescu, Keenan Research Centre, Li Ka Shing Knowledge Institute, St. Michael’s Hospital (BLB, JEB, SCB, LJM), Toronto, Ontario, Canada; the Department of Health Pol- icy, Management and Evaluation, Faculty of Medicine, University of Toronto (JEB, LJM), Toronto, Ontario, Canada; the Department of Emergency Services, Sunnybrook Health Sciences Centre (SCB), Toronto, Ontario, Canada; the Division of Emergency Medicine, Department of Medicine (SCB, KGS, LJM), University of Toronto, Toronto, Ontario, Canada; the County of Simcoe Paramedic Services (MM), Barrie, Ontario, Canada; the Centre for Patient Safety, Uni- versity of Toronto (KGS), Toronto, Ontario, Canada; and the De- partment of Medicine, University of Toronto (KGS, LJM), Toronto, Ontario, Canada. Revision received August 21, 2011; accepted for August 23, 2011. Presented in abstract form at the National Association of EMS Physi- cians annual meeting, Jacksonville, Florida, January 2009, and par- tially as a government report at www.patientsafetyinstitute.ca. Not previously published in a peer-reviewed source. Supported by the Canadian Patient Safety Institute (CPSI), the Emer- gency Medical Services Chiefs of Canada (EMSCC), and the Calgary EMS Foundation. Carolyn Ziegler, Information Specialist at St. Michael’s Hospital, as- sisted with the development and execution of the literature search. Ajay Parekh provided library services. The Patient Safety Pan- Canadian Patient Safety in EMS Advisory Group played a key role in developing the search strategy. This group was chaired by Joe Acker, EMSCC Board of Directors, and included Dr. Andy Anton, Paula Beard, Ian Blanchard, Ron Bowles, Dr. Ken Bucholz, Pierre De- schamps, Orvie Dingwall, Tom Dobson, Paula Greco, Lyle Karasiuk, Sandi Kossey, John Lewis, Dr. Russell MacDonald, Marie Owen, Dr. Brian Schwartz, Bryan Singleton, and Jennifer Wheaton. More infor- mation about this Advisory Group can be found on the CPSI Website at www.patientsafetyinstitute.ca. Sandi Kossey, CPSI, provided ad- ditional support and guidance. The authors report no conflicts of interest. Reprints are not available. Address correspondence to: Blair Bigham, BSc MSc, ACPf, Rescu, Keenan Research Centre, Li Ka Shing Knowledge Institute, St. Michael’s Hospital, 30 Bond Street, Toronto, Ontario, Canada M5B 1W8. e-mail: [email protected]; web: www.rescu.net doi: 10.3109/10903127.2011.621045 for errors and harm, but has received relatively little atten- tion in the patient safety literature. Objective. To identify the threats to patient safety unique to the EMS environment and interventions that mitigate those threats, we completed a systematic review of the literature. Methods. We searched MEDLINE, EMBASE, and the Cumulative Index to Nurs- ing and Allied Health Literature (CINAHL) for combinations of key EMS and patient safety terms composed by a pan- canadian expert panel using a year limit of 1999 to 2011. We excluded commentaries, opinions, letters, abstracts, and non- english publications. Two investigators performed an inde- pendent hierarchical screening of titles, abstracts, and full- text articles blinded to source. We used the kappa statistic to examine interrater agreement. Any differences were resolved by consensus. Results. We retrieved 5,959 titles, and 88 pub- lications met the inclusion criteria and were categorized into seven themes: adverse events and medication errors (22 arti- cles), clinical judgment (13), communication (6), ground ve- hicle safety (9), aircraft safety (6), interfacility transport (16), and intubation (16). Two articles were randomized controlled trials; the remainder were systematic reviews, prospective observational studies, retrospective database/chart reviews, qualitative interviews, or surveys. The kappa statistics for titles, abstracts, and full-text articles were 0.65, 0.79, and 0.87, respectively, for the first search and 0.60, 0.74, and 0.85 for the second. Conclusions. We found a paucity of scien- tific literature exploring patient safety in EMS. Research is needed to improve our understanding of problem magni- tude and threats to patient safety and to guide interventions. Key words: emergency medical services; ambulance; prehos- pital; patient safety; medication error; adverse event; system- atic review PREHOSPITAL EMERGENCY CARE 2012;16:20–35 INTRODUCTION Emergency medical services (EMS) providers respond to thousands of 9-1-1 calls each day, caring for patients in challenging, unpredictable, and potentially danger- ous environments night and day. After rushing to the often unfamiliar scene, these providers engage in cri- sis situations that are hectic, rushed, and primed with stress. Unlike caregivers in any other health care dis- cipline, EMS providers work in perhaps the least ideal physical and emotional environment, creating a milieu ripe for patient harm. 1 Reducing the risk of unnecessary harm, such as errors of omission or commission, associated with health care to an acceptable minimum has been termed 20 Prehosp Emerg Care Downloaded from informahealthcare.com by McMaster University on 11/03/14 For personal use only.

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Page 1: Patient Safety in Emergency Medical Services: A Systematic Review of the Literature

PATIENT SAFETY IN EMERGENCY MEDICAL SERVICES: A SYSTEMATIC REVIEW OF

THE LITERATURE

Blair L. Bigham, BSc, MSc, ACPf, Jason E. Buick, BSc, Steven C. Brooks, MD, MSc, FRCPC,Merideth Morrison, ACP, Kaveh G. Shojania, MD, FRCPC,

Laurie J. Morrison, MD, MSc, FRCPC

ABSTRACT

Background. Preventable harm from medical care has beenextensively documented in the inpatient setting. Emergencymedical services (EMS) providers care for patients in dy-namic and challenging environments; prehospital emer-gency care is a field that represents an area of high risk

Received April 30, 2011, from Rescu, Keenan Research Centre, LiKa Shing Knowledge Institute, St. Michael’s Hospital (BLB, JEB,SCB, LJM), Toronto, Ontario, Canada; the Department of Health Pol-icy, Management and Evaluation, Faculty of Medicine, Universityof Toronto (JEB, LJM), Toronto, Ontario, Canada; the Departmentof Emergency Services, Sunnybrook Health Sciences Centre (SCB),Toronto, Ontario, Canada; the Division of Emergency Medicine,Department of Medicine (SCB, KGS, LJM), University of Toronto,Toronto, Ontario, Canada; the County of Simcoe Paramedic Services(MM), Barrie, Ontario, Canada; the Centre for Patient Safety, Uni-versity of Toronto (KGS), Toronto, Ontario, Canada; and the De-partment of Medicine, University of Toronto (KGS, LJM), Toronto,Ontario, Canada. Revision received August 21, 2011; accepted forAugust 23, 2011.

Presented in abstract form at the National Association of EMS Physi-cians annual meeting, Jacksonville, Florida, January 2009, and par-tially as a government report at www.patientsafetyinstitute.ca. Notpreviously published in a peer-reviewed source.

Supported by the Canadian Patient Safety Institute (CPSI), the Emer-gency Medical Services Chiefs of Canada (EMSCC), and the CalgaryEMS Foundation.

Carolyn Ziegler, Information Specialist at St. Michael’s Hospital, as-sisted with the development and execution of the literature search.Ajay Parekh provided library services. The Patient Safety Pan-Canadian Patient Safety in EMS Advisory Group played a key rolein developing the search strategy. This group was chaired by JoeAcker, EMSCC Board of Directors, and included Dr. Andy Anton,Paula Beard, Ian Blanchard, Ron Bowles, Dr. Ken Bucholz, Pierre De-schamps, Orvie Dingwall, Tom Dobson, Paula Greco, Lyle Karasiuk,Sandi Kossey, John Lewis, Dr. Russell MacDonald, Marie Owen, Dr.Brian Schwartz, Bryan Singleton, and Jennifer Wheaton. More infor-mation about this Advisory Group can be found on the CPSI Websiteat www.patientsafetyinstitute.ca. Sandi Kossey, CPSI, provided ad-ditional support and guidance.

The authors report no conflicts of interest.

Reprints are not available.

Address correspondence to: Blair Bigham, BSc MSc, ACPf, Rescu,Keenan Research Centre, Li Ka Shing Knowledge Institute, St.Michael’s Hospital, 30 Bond Street, Toronto, Ontario, Canada M5B1W8. e-mail: [email protected]; web: www.rescu.net

doi: 10.3109/10903127.2011.621045

for errors and harm, but has received relatively little atten-tion in the patient safety literature. Objective. To identifythe threats to patient safety unique to the EMS environmentand interventions that mitigate those threats, we completeda systematic review of the literature. Methods. We searchedMEDLINE, EMBASE, and the Cumulative Index to Nurs-ing and Allied Health Literature (CINAHL) for combinationsof key EMS and patient safety terms composed by a pan-canadian expert panel using a year limit of 1999 to 2011. Weexcluded commentaries, opinions, letters, abstracts, and non-english publications. Two investigators performed an inde-pendent hierarchical screening of titles, abstracts, and full-text articles blinded to source. We used the kappa statistic toexamine interrater agreement. Any differences were resolvedby consensus. Results. We retrieved 5,959 titles, and 88 pub-lications met the inclusion criteria and were categorized intoseven themes: adverse events and medication errors (22 arti-cles), clinical judgment (13), communication (6), ground ve-hicle safety (9), aircraft safety (6), interfacility transport (16),and intubation (16). Two articles were randomized controlledtrials; the remainder were systematic reviews, prospectiveobservational studies, retrospective database/chart reviews,qualitative interviews, or surveys. The kappa statistics fortitles, abstracts, and full-text articles were 0.65, 0.79, and0.87, respectively, for the first search and 0.60, 0.74, and 0.85for the second. Conclusions. We found a paucity of scien-tific literature exploring patient safety in EMS. Research isneeded to improve our understanding of problem magni-tude and threats to patient safety and to guide interventions.Key words: emergency medical services; ambulance; prehos-pital; patient safety; medication error; adverse event; system-atic review

PREHOSPITAL EMERGENCY CARE 2012;16:20–35

INTRODUCTION

Emergency medical services (EMS) providers respondto thousands of 9-1-1 calls each day, caring for patientsin challenging, unpredictable, and potentially danger-ous environments night and day. After rushing to theoften unfamiliar scene, these providers engage in cri-sis situations that are hectic, rushed, and primed withstress. Unlike caregivers in any other health care dis-cipline, EMS providers work in perhaps the least idealphysical and emotional environment, creating a milieuripe for patient harm.1

Reducing the risk of unnecessary harm, such aserrors of omission or commission, associated withhealth care to an acceptable minimum has been termed

20

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Bigham et al. PATIENT SAFETY IN EMS SYSTEMATIC REVIEW 21

“patient safety.”2 The epidemiology of patient safetyproblems in the inpatient, mental health, and nurs-ing home settings has received considerable attentionin the literature.3–5 According to the seminal Instituteof Medicine report To Err Is Human,6 a million peo-ple are harmed by health care errors each year in theUnited States, and a further 120,000 die from those er-rors, with more events going unreported.7 The cost as-sociated with these patient safety threats exceeds $17billion (2008).8 Despite its nature, EMS is seldom dis-cussed in the patient safety literature.

The primary objective of this study was to performa systematic review of published literature to iden-tify recognized threats to patient safety in EMS, withthe intention to inform EMS operators, physicians, andpolicymakers who design and manage EMS systems.

METHODS

Data Sources and Search Strategy

We conducted a systematic review of the literatureto identify threats to the safety of patients exposed tothe EMS system. We also sought to identify reportsof strategies aiming to mitigate risk of harm relatedto recognized EMS patient safety threats. Our processfollowed the Cochrane methodology.9 We searchedthe MEDLINE, EMBASE, and Cumulative Index toNursing and Allied Health Literature (CINAHL)databases from January 1, 1999, to March 1, 2011, forall relevant articles. We chose 1999 as the inceptionyear because it was the year in which the Institute ofMedicine released its report To Err Is Human.6 To findall relevant citations related to patient safety in EMS,search strategies were formulated using medical sub-ject headings and text words that combined terms forboth patient safety and EMS (Appendix 1 - availableonline). The search strategy was developed by a pan-Canadian group of EMS and patient safety experts andan information specialist.1,10 We identified additionalpotential articles by hand-searching bibliographies ofall included articles and contacting experts in bothprehospital care and patient safety. We met with anadvisory board of patient safety experts and EMSoperators over four conference calls to ensure thesearch terms had face validity and the preliminarysearch results included key articles known to directlyor indirectly address the problem.

Data Selection

We included all studies that addressed a patientsafety issue in the EMS setting. Patient safety issuesincluded any component of EMS care that couldharm a patient, but did not include studies of specifictherapies or specific illnesses. We also included allstudies that examined an intervention aimed at re-

ducing the risk of identified patient safety threats.Any article with a reported research methodologywas eligible; we excluded abstract-only publications,opinion articles, commentaries, and letters to the edi-tor. Non-English articles were also excluded. Becauseof the large reported literature on intubation, variousprocedural techniques, and indications for a broadpopulation, it was decided a priori to devote a theme tointubations. Other specific therapies were excludedbecause of their limited applicability in the prehospitalsetting. Each eligible citation was blindly reviewedindependently by two investigators in a hierarchicalmanner from January 1, 1999, to January 26, 2009(BLB and SCB), and from January 27, 2009, to March1, 2011 (BLB and JEB). Unexpected investigator timecommitments led to the addition of a third reviewer tocomplete the screening. Titles classified as “include”or “indeterminate” by at least one of the investiga-tors were included in the blinded abstract review.A similar blinded process occurred to identify fullarticles. Disagreements at the full-article stage wereresolved by discussion and consensus between thereviewing authors. We used Cohen’s kappa statistic ateach phase of our review (title, abstract, and full text)to evaluate agreement between raters for each timeperiod separately.

Data Extraction

Two investigators (BLB and MM) independently ab-stracted information from each article using a prede-fined data-abstraction tool that was developed by theinvestigators and captured the following: the studydesign (if applicable), the population demographics,the patient safety concern examined (control), the in-tervention (if applicable), outcome data, the type ofEMS provider, and the EMS setting involved. Any ab-straction differences were resolved through consen-sus. All patient safety data abstracted were categorizedinto common themes through consensus between thetwo abstracting authors. The organization of the arti-cles into themes was reviewed for face validity by twoother investigators (SCB and LJM).

RESULTS

Search Yield

The search yielded 5,959 article titles; 1,039 abstractswere reviewed; and 257 articles were identified to un-dergo full-text review (Fig. 1). Of these, 88 papers metthe inclusion criteria and were included in the review.Cohen’s kappa statistics measuring interrater agree-ment for titles, abstracts, and full-text articles were0.65, 0.79, and 0.87, respectively, for the first time pe-riod (January 1, 1999, to January 26, 2009) and 0.60,0.74, and 0.85 for the second time period (January 27,2009, to March 1, 2011).

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22 PREHOSPITAL EMERGENCY CARE JANUARY/MARCH 2012 VOLUME 16 / NUMBER 1

5,959 Citations identified

within search

257 Citations reviewed

by full article

4,920 Citations excluded

based on title

782 Citations excluded based on abstract

88 Citations included

in review

26 Citations excluded

(non-English)

143 Citations excluded

(did not meet inclusion criteria)

FIGURE 1. Flowchart of the review process.

The articles were categorized into seven themes(Table 1), the methodologies of which were highlyvariable (Table 2). Themes included clinical judgment(Table 3), adverse events and error reporting (Table 4),communications (Table 5), ground vehicle safety (Table6), aircraft safety (Table 7), interfacility transport (Table8), and field intubation (Table 9). Data (population, in-tervention, control, outcomes) were abstracted and arepresented in Tables 3–9. The heterogeneity of the meth-ods, populations, interventions, controls, and outcome

TABLE 1. Patient Safety Themes Emerging from theLiterature

Theme Number of Articles

Clinical judgment 1311,18,26–36

Adverse events and error reporting 2212, 37–57

Communications 658–63

Ground vehicle safety 923,64–71

Aircraft safety 672–77

Interfacility transport 1678–93

Field intubation 1694–109

The systematic review yielded 88 papers describing these seven themes ofpatient safety in emergency medical services.

measures across studies was substantial and did notallow for meta-analysis.

Population

Reviewers determined that most articles quantitativelyexamined clinical adverse events occurring in patients,while few qualitatively explored attitudes and habitsamong EMS and other health care providers. Patientgroups varied; ages included neonatal to geriatric co-horts, conditions included “all callers” to specific pa-tient subgroups, and chronologic location in the con-tinuum of care ranged from 9-1-1 callers to interfacilitytransfer patients. Provider populations varied as well;ages, experience levels, and certifications (emergencymedical technicians, paramedics, critical care transferstaff, nurses, and physicians) varied across studies.

Control Groups and Interventions

In the only randomized controlled trial (RCT) examin-ing patients, Mason et al. compared safety outcomesof ambulance patients >59 years of age who receivedtreatment from standard paramedics versus extended-scope paramedics who had received additional train-ing in the management of low-acuity conditions.11 Ina simulation-based RCT, Bernius et al. compared theability of experienced paramedics to calculate drugdoses before and after the implementation of a drugreference card.12

Outcomes

Patient safety outcomes ranged from physiologic vari-ables (heart rate, blood pressure, oxygen saturation,etc.) and equipment malfunction rates (defibrillators,stretchers, aircraft, etc.) to perceived barriers in self-reporting adverse events (culture, fatigue, policies,etc.). Other outcomes examined patient discourse(readmission, death, etc.), information exchange (indispatch, at transfer of care, etc.), and technical skill ac-curacy (medication dose calculation, endotracheal in-tubation success rates, etc.). Outcomes for each studyare listed by theme in Tables 3–9.

DISCUSSION

We set out to identify recognized patient safety is-sues in the prehospital setting and interventions thataim to reduce the incidence or mitigate the impact ofsuch events. We found surprisingly few studies ex-amining a very narrow range of EMS patient safetythemes exploring “low-hanging fruit”—topics that areeasy to retrospectively review, such as vehicle colli-sions, medication errors and esophageal intubations,or qualitative questions surrounding adverse event

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Bigham et al. PATIENT SAFETY IN EMS SYSTEMATIC REVIEW 27

TABLE 5. Theme 3—Communications (n = 6)

Citation Method N Population Intervention Control Outcome

Bost et al. 201058 Systematicreview

8 studies Prehospital andin-hospital staff

N/A N/A Themes related to clinicalhandover of prehospitalpatients to the ED werereviewed.

Carter et al. 200959 Prospectiveobservationalstudy

96 Trauma patienthanded overfrom EMS to ED

N/A N/A Information loss betweenEMS and ED staff duringtrauma patient handoverwas described.

Evans et al. 201060 Prospectiveobservationalstudy

25 Trauma patienthanded overfrom EMS to ED

N/A N/A Information loss betweenEMS and ED staff duringtrauma patient handoverwas described.

Owen et al. 200961 Qualitativeinterviews

Paramedics: 19,nurses: 15,doctors: 16

Prehospital andin-hospital staff

N/A N/A Recommendations onmaximizing handovereffectiveness between EMSand ED staff were derived.

Vilensky andMacDonald 201162

Prospectiveobservationalstudy

98 Requests for airmedicaltransfers

N/A N/A Communication-based errorswere classified andreported.

Zimmer et al. 201063 Prospectiveobservationalstudy

40 ALS paramedicteamsparticipating insimulations

N/A N/A Adverse events andinformation loss duringprehospital caresimulations weredescribed.

Papers related to patient safety and prehospital communications (n = 6).ALS = advanced life support; ED = emergency department; EMS = emergency medical services; N/A = not applicable.

reporting. It appears that EMS patient safety researchis in its infancy. We consider this a sign of matura-tion of EMS research and an indication that prehospitalpatient safety is at least of interest to EMS providers,operators, physicians, and patient safety experts.While these adverse events and attitudinal studies area good place to start, EMS needs to dedicate resourcesto address patient safety and seek advice from otherdisciplines in medicine to expand the EMS industry’sunderstanding of patient safety and expedite the re-search and implementation of effective safety improve-ment initiatives.

Comparing the content of our findings with a tax-onomy for organizing patient safety literature showsseveral gaps; research into prehospital staffing, safetyculture, near-miss reporting, nosocomial infections,quality improvement techniques, and human factorsengineering is lacking.13 Further, interventions target-ing safety improvements are seldom reported. This isin contrast to other disciplines, where a broad rangeof patient safety themes have been addressed with in-terventional study designs. For example, introducingbar code scanners to reduce medication errors in thehospital setting led to a relative error reduction of 51%(p < 0.001).14 Implementation of a surgical safetychecklist in eight cities around the world led to areduction in mortality from 1.5% to 0.8% (p = 0.003)and reduced complication rates from 11% to 7%(p < 0.001).15 This checklist was completed by thesurgical team before, during, and after the surgicalprocedure to ensure that mission-critical details were

not overlooked. A study involving 103 intensive careunits studied the effect of a best practices “bundle”to reduce central line infections and identified a dropin the mean infection rate per 1,000 catheter daysfrom 7.7 to 1.4 (p < 0.002).16 The implementation ofa medical team training program that highlighted acrew resource management model adapted for healthcare by aviation in the operative setting was associatedwith a reduction in surgical mortality (relative risk[RR] 1.49, 95% confidence interval [CI] 1.10–2.07).17

Here, interventions to change behavior, to includetraining in closed-loop communication strategies anda facilitated breakdown of historical hierarchies, wereimplemented through well-designed studies to reducemisunderstanding and encourage staff to communi-cate their concerns. While not all of these interventionsdirectly translate to EMS, creative thinking was used todesign interventions that addressed patient safety con-cerns, and significant reductions in harm were accom-plished. Interventions to reduce safety threats in EMSare lacking but are by no means unattainable. Patientsafety interventions that work in the critical care units,emergency departments, neonatal intensive care units,and operating rooms may have some applicability tothe EMS setting, and adaptations of effective interven-tions can be studied rather than starting de novo.

Another area requiring more study in the prehospitalliterature surrounds clinical decision making by EMSproviders. Atack and Maher asserted that, with recentadvances in the scope of practice of EMS providers,clinical decision-making ability may be a significant

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osp

Em

erg

Car

e D

ownl

oade

d fr

om in

form

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lthca

re.c

om b

y M

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vers

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28 PREHOSPITAL EMERGENCY CARE JANUARY/MARCH 2012 VOLUME 16 / NUMBER 1

TABLE 6. Theme 4—Ground Vehicle Safety (n = 9)

Citation Method N Population Intervention Control Outcome

Becker et al. 200364 Retrospectivereview

305 Ambulances, fireapparatus,police cars inU.S. crashdatabases1988—1997

N/A N/A Comparison of vehiclecollisions between fire,police, and EMS.

Bull et al. 200165 Prospectiveexperiment

30 Infant manikins(8 kg),3-year-oldmanikins (18kg), 6-year-oldmanikins (27kg)

Various backrestand seat-beltpositions

N/A Quality of restraint wasdescribed.

De Graeve et al.200366

Observationalbefore–afterstudy

Not reported Ground 9-1-1–intensivecare units(2nd tier)staffed byphysicians

Briefing withdrivers ondriving habits

FleetLoggeronboard datarecorderinstalled onMICUs

Occurrence of “risky”behaviors: speed andharsh braking werecompared betweencohorts.

Johnson et al. 200667 Survey tool 302/446 Ground EMSproviders

N/A N/A Knowledge and trainingpatterns regardingpediatric restraintswere self-reported.

Kahn et al. 200123 Retrospectivereview

339 events, 405deaths, 838other injuries

All fatalities andinjuries from aU.S.ambulancecrash database1987–1997

N/A N/A Characteristics ofambulance crasheswere described.

King et al. 200268 Survey tool 90/153 Managers fromground andair pediatrictransferservices

N/A N/A Adverse event rates andsafety practices wereself-reported.

Levick and Swanson200569

Prospectiveobservationalstudy

36 ambulance-sand >250drivers

Ground EMS Real-timeauditoryfeedback todriver

No feedback Frequencies of traffic ruleviolations weremeasured.

Ray and Kupas200771

Retrospectivereview

311 rural and1,434 urban

Collisions ofEMS vehicles

N/A N/A EMS collisions in ruraland urban areas werecompared.

Ray and Kupas200570

Retrospectivereview

2,038 EMS and23,155controls

Collisions ofEMS andsimilar-sizedvehicles

N/A N/A Collisions between EMSand similar-sizedvehicles werecompared.

Papers related to patient safety and ground vehicle safety (n = 9).EMS = emergency medical services; MICU = mobile intensive care unit; N/A = not applicable.

threat to patient safety. This qualitative work hassuggested that EMS providers may be making de-cisions that they are not trained to make, i.e., deci-sions that have perhaps outpaced the foundation ofmedical education and clinical training of EMSproviders. The impact of this “scope creep” may leadproviders to make decisions that could harm patientsduring prehospital care.18 The problem of cognitive er-ror is not unique to EMS; diagnostic decision-makingweaknesses have been addressed in both physiciansand nurses as well.19,20

There is encouraging attention by the EMS commu-nity to enhancing patient safety; in 2010, the NationalHighway Traffic Safety Administration partnered with

the American College of Emergency Physicians to pro-mote an “EMS Culture of Safety,” and a 2009 Summiton Patient Safety hosted in partnership with the EMSChiefs of Canada and the Canadian Patient Safety In-stitute identified nine strategic priorities to improvepatient safety and enhance research activities relatedto harm reduction and safety.21 Acting on these priori-ties will improve the patient safety research enterprisein two ways. First, by encouraging high-quality datareporting and the use of standardized definitions,22

EMS systems will accumulate data allowing for com-parisons within and between systems. Key to this com-prehensive data capture is a “cultural shift” amongboth leaders and care providers where adverse events

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osp

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erg

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Bigham et al. PATIENT SAFETY IN EMS SYSTEMATIC REVIEW 29

TABLE 7. Theme 5—Aircraft Safety (n = 6)

Citation Method N Population Intervention Control Outcome

Bledsoe and Smith200472

Retrospectivereview

84 All medical helicopteraccidents in twoU.S. databases1993–2002

N/A N/A Rates of and contributorsto air crashes aredescribed.

De Lorenzo et al.199973

Retrospectivereview

13.13 millionflight hours

Records pertaining toall flight hoursbetween 1987 and1995 flown by theU.S. Army

Medical flighthours

Nonmedicalflight hours

Crash rates werecompared.

Dery et al. 200774 Survey tool 806 complete Nonrandomizedsampling of U.S.helicopter EMSpilots

N/A N/A Data regarding CrewResource Managementtraining and opinionsfor factors involved inEMS accidents wereself-reported.

Frakes and Kelly200775

Survey tool 126/200 U.S. helicopter EMSemployees

N/A N/A Adherence to best safetypractices wasself-reported.

Thies et al. 200676 Survey tool andretrospectivereview

Civil EMS helicoptercrashes reported tothe GermanAviation Authority1980–2001

N/A N/A Rates of and contributorsto air crashes aredescribed.

Thomas et al. 200577 Survey tool 508 Administrators,aviation experts,and cliniciansinvolved inaeromedicaltransport

N/A N/A Perceived issues inaeromedical safety wereself-reported.

Papers related to patient safety and aircraft safety (n = 6).EMS = emergency medical services; N/A = not applicable.

are discussed without fear of retribution and exam-ined from a systems perspective. This self-reporteddata will shine a light on adverse events and will guidefuture interventional research. Second, the prioritiessuggest that increased human resource capacity in re-search and patient safety through more graduate train-ing of EMS professionals will help develop a cadre ofparamedic researchers who can increase the amount ofscientific research being conducted.

Patient safety in EMS, as a field of study and practice,now needs to move forward by clarifying the types,frequency, and impact of threats to patient safety thatoccur specifically in the EMS setting. This may be facil-itated with the application of standardized taxonomyand methodologies to the study of patient safety inEMS.22 Systems and processes must be put in place tobetter define threats to patient safety specific to EMS,and rigorous research-quality databases are needed totrack adverse events in the prehospital setting.21 As thesafety landscape becomes defined, interventions to im-prove EMS practice can be collaboratively developed,evaluated, and implemented.

A modest number of research studies were relatedto provider safety, which was excluded from thisreview.23–25 Research addressing injury of providerswhile lifting patients, driving, or administering med-ication was not included in this review, though we ac-

knowledge that it is possible that adverse events af-fecting patient safety could stem from events that alsothreaten the safety of providers. This is an area de-serving greater attention by researchers and operatorsalike.

LIMITATIONS

Limitations to this review include publication bias andexclusion of non-English articles and abstracts not ac-companied by a manuscript. This review only includedarticles that addressed patient safety specific to theEMS setting. By applying these criteria, we have ex-cluded patient safety literature that may be extrapo-lated to address patient safety issues in EMS. Manyinterventions currently used in other health care set-tings may well be directly applicable to EMS, whileothers may require validation before broad implemen-tation in EMS. For instance, a validated interventionto reduce drug dosing errors by nurses for postopera-tive patients in the hospital may be appropriate for useby paramedics in the prehospital setting, whereas var-ious checklists derived for the operating room may nottranslate well to the fast-paced field setting in whichEMS providers work.

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Uni

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nly.

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Bigham et al. PATIENT SAFETY IN EMS SYSTEMATIC REVIEW 33

CONCLUSION

We systematically reviewed the literature to identify allpublished articles on the topic of patient safety in EMS.We identified seven themes within the literature: clini-cal judgment, adverse events and error reporting, com-munications, land vehicle safety, aircraft safety, inter-facility transport, and intubation. While this literaturereview yielded primarily descriptive research, it is ev-ident that rigorous and targeted research is needed toenable the translation of existing patient safety knowl-edge from other fields of medicine and to the genera-tion of new understanding of patient safety in the EMSsetting.

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Supplementary material available online

Appendix 1-Systematic Reviews Search Strategy

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